Director of retail jobs
The Billings Support Administrator will be responsible for supporting the essential work of billing and credit control. You will work closely with the Billings & Contracts Officer to review processes and identify areas of improvement. We are seeking an enthusiastic and engaging individual with excellent communication skills and the ability to liaise and communicate to a wide range of audiences. The post holder will be a team player with a collaborative and flexible working style and be able to work under pressure to tight deadlines to see projects through to completion.
Duties and Responsibilities
Sales Ledger & Billing
- Supporting the process of billing admin including interface with finance systems
- Monthly billing or as required according to CYP contracts
- Allocate received cash to invoices in the Finance system
- Ad Hoc invoicing
Help maintain an accurate billing sheet
- Pursue debts over 30 days
- Send out all copy invoices as and when required
- Proactively resolve issues and queries
- Ensure the month end cut off deadlines are met
- Ensure risk is identified and captured, assessed, adequately mitigated, and reported/escalated where appropriate
Management of self and others
- Develop and maintain strong relationships with key internal stakeholders including all budget holders.
Education & Qualifications
- A Levels or equivalent
Experience
- Credit control experience
- Experience of Microsoft Suite applications
- Experience building relationships with key stakeholders
Skills and knowledge
- Basic excel skills
- Competent writing and reporting skills
- Be confident in carrying out reconciliations
- Ability to work as a self-starter but also as part of a team
- Attention to detail
- Persistent and assertive
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service.
Main duties and responsibilities:
· Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers
· Maintain and improve our performance at the top of the charity retail sector nationally
· Hold oversight of leases and ensure effective lease management
· Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity
· Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims
· Project manage the process of new shop openings as required
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
· Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity
· Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM
· Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge
· Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the ‘owned brand’ and social impact
· Accountable for ensuring a programme of community engagement and events where our shops are community hubs
· Leading projects including lead responsibilities in the set up and opening of new shops
· Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance
· Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates
· Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required
· Embeds equality, diversity and inclusion across trading processes and practices
· Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity.
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector.
· The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation
· As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners
· Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers
· Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation
· Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships
· Hold oversight of leases and ensure effective lease management
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Project manage the process of new shop openings as required
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with the Cotswolds Dogs and Cats Home (CDCH) to recruit its new Chief Operating Officer (COO).
The CDCH has been providing care and support to vulnerable animals in our community for over 80 years. We work across Gloucestershire and support over 1,000 animals each year living in our community. We find wonderful families for pets who need a new home and provide access to veterinary treatment for pets living with financially vulnerable families through our subsidised veterinary clinics, ensuring no animal suffers because of cost.
As COO, you will:
- Oversee operations, including the CDCH centre, retail and fundraising as well as project delivery, finance, human resources, IT, customer service, and facilities.
- Translate the Board’s strategic vision into actionable plans and upgrade daily procedures.
- Lead a high-performing team.
If you are inspired and excited by what CDCH does, we’d love to hear from you.
Job title: Chief Operating Officer
Salary: Up to £75,000 p.a.
Location: Gloucestershire
Employment term: Permanent / Full Time
Please review the Recruitment Pack for further information about CDCH, the COO position and for details on how to apply.
Closing date for applications: 9am, Monday 5th January 2026
Both CDCH and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and strategic Head of Fundraising (Philanthropy Manager) to lead our fundraising efforts and drive sustainable income growth. This is a pivotal role identified by our Board of Trustees as critical to the future of Life Charity. You will shape and deliver our fundraising strategy, lead a talented team, and cultivate relationships with major donors and supporters.
Reporting to the Director of Income Generation & Housing, you will:
- Take strategic ownership of Life’s fundraising strategy and ensure its successful delivery.
- Lead and inspire the fundraising team, embedding a culture of collaboration and innovation.
- Manage and grow relationships with major donors, creating inspiring supporter journeys that encourage long-term engagement.
- Oversee budgets, systems, and processes to ensure efficiency and compliance with fundraising regulations.
- Work closely with marketing and service teams to develop compelling cases for support and impactful campaigns.
About You:
We’re looking for someone who is:
- Experienced: Proven track record in fundraising leadership, major donor cultivation, and strategic income growth.
- Innovative: Skilled in developing creative proposals and pitches that win hearts and minds.
- Collaborative: Able to work across teams and build strong relationships internally and externally.
- Values-driven: Committed to Life’s mission and able to champion our ethos in all fundraising activities.
Essential skills and experience include:
- Leadership of fundraising teams and strategy development.
- Expertise in major donor fundraising and supporter stewardship.
- Strong communication and presentation skills.
- Knowledge of compliance with fundraising codes and GDPR.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
Information about the role:
For further information, please see the job description on our website.
Salary: £40,000 – £44,000 per annum
Hours: 35 hours per week
Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools, and empower young people to engage with the world, to speak more confidently and to listen to and understand different points of view. With the new Ofsted Framework and the Curriculum and Assessment Review confirming the importance of great oracy education, the need has never been greater for the ESU’s educational offers.
Purpose of this role.
This role is central to driving our work forward. You will play a key part in ensuring the next generation gains essential oracy skills by managing and delivering the sales of the English-Speaking Union’s educational products. These include our signature ‘Discover Your Voice’ student oracy workshops and our Teacher Oracy CPD sessions for schools and other educational settings in England and Wales, with potential to expand to international schools.
You will lead the full sales process from start to finish. This includes generating leads, responding to enquiries, securing bookings and overseeing the delivery of workshops and training. You will be proactive, motivated and confident working with a high degree of initiative. Working closely with the Director of Education, you will help build an effective sales operation that ensures thousands of young people and teachers benefit from high-quality oracy opportunities.
About the role and responsibilities
We are looking for someone who can:
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Own the lifecycle of sales of our education products, building positive relationships to ensure repeat business
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Collaborate with the ESU Marketing Team and Director of Education to develop the messaging and assets needed to promote our offers
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Respond to and follow-up on leads and warm conversations to move prospects through the sales pipeline
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Implement plans designed to generate leads of sales to schools (secondary and primary), Multi-Academy Trusts (MATs), and other partners
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Manage the delivery of the workshops by being point of contact for Lead Teachers, appointing freelance Oracy Leaders to deliver the work and providing communication, support and resources as necessary
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Build the ESU network, connecting with teachers and MAT contacts to generate sales. This includes proactive outreach to new schools and MATs for new business, as well as working with existing clients.
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Use Salesforce to manage all programme delivery including tracking all account communication, reporting on sales pipelines including new business and renewals
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Devise the sales strategies and execute the plans to generate leads and interest from international schools
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Collect data for monitoring (student surveys; case studies; teacher surveys)
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Work with our pool of delivery staff (Oracy Leaders). This would include clear communications before and after workshop delivery, booking staff onto workshops, liaising with finance and HR when necessary.
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Execute plans to generate leads and interest from international schools
This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager. Examples of additional responsibility areas include communications, administration and resource design.
Person Specification
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Passionate about improving oracy skills in young people from all backgrounds
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Experience managing end to end sales, especially to schools
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Experience of hitting and even exceeding sales targetsExperience developing strong relationships across a range of stakeholders, including senior leaders and in schools
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Experience with CRM systems to manage and report on sales performance
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Strong understanding of the education sector, schools and the realities of teaching
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Strong organisation and prioritisation skills
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Excellent communication skills (both written and verbal)
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Excellent attention to detail and high standards
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Proactive, independent worker able to work well alone and as part of a team
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Flexible and adaptable to the needs of a scaling organisation
Desirable:
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Experience of working with Salesforce
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Experience coordinating freelance staff
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Experience planning and delivering lessons
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Experience of resource creation
The client requests no contact from agencies or media sales.
Join the Learning with Parents team to develop our school marketing and sales programmes, helping us to reach more schools so that one day every child is supported at home to fulfil their potential.
About Us
Learning with Parents supports all families to have positive learning interactions together. We drive inclusive parental engagement by partnering with schools and leading the sector through learning what works.
By partnering with primary schools, we support thousands of families across the UK to enjoy learning together at home. Our child-led videos and hands-on family activities replace traditional homework. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
About the Role
The Marketing and Sales Lead will be the driving force behind our marketing and sales programmes for schools, bringing their creative flair, marketing expertise and sales understanding to help Learning with Parents engage more schools across the UK.
We see there being three strands of marketing to this role: awareness raising marketing to both cold and warm contacts that drives attendance to events such as webinars and our parental engagement forum, sales marketing to new schools that drives sales of our programmes and marketing that supports the schools team to develop deeper school partnerships and grows the impact of our programmes in schools.
Alongside this marketing we also would like this role to shepherd our schools through the sales pipeline ready for onboarding.
Areas of Responsibility
School marketing strategy support
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Review, evolve and implement our marketing to schools approach, with the support of our Programme Director, taking it beyond email to other channels
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Analyse and report on our marketing performance to the Programme Director, making clear and actionable recommendations for improvements
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In collaboration with our Communications Officer, ensure our brand guidelines are used effectively and kept up to date for all staff to use as required.
Awarenss Raising Marketing
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Help us reach new schools by designing eye-catching marketing assets that communicate the benefits of Learning with Parents and match audience needs
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Collaborate with our Communications Officer to create values-led content for our website and social platforms that will engage and inspire school leaders and teachers
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Create marketing to new and current schools that drive attendance to events such as webinars and the parental engagement forum
Sales Marketing
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Review and evolve our email marketing to schools in our sales pipeline and new school to support sales with action-orientated marketing messages and materials
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Support the cross-sell of programmes to existing schools by optimising marketing messages and timing
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Create engaging newsletter content that communicates our brand personality, support schools with parental engagement and builds school loyalty
Sales Pipeline Management
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When needed, deliver sales to demos to prospective schools
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Manage the follow up emails to teachers and school leaders after sales demos to move them through the pipeline.
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Log emails and correspondence with prospective schools.
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Send reminders to schools on their next actions
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Track and analyse data on school sales and report to Programme Director
About You
A successful Marketing and Sales Lead will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
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Previous success in marketing to educational institutions such as schools / colleges etc
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Creative storyteller with a passion for creating content
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Excellent copywriting skills
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Exceptional abilities on Canva or similar
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Confident use of a CRM system, such as HubSpot, to manage sale leads
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Strong organisational and planning skills
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Ability to work independently and in collaboration with teams
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Working to Key Performance Indicators linked to both the performance of marketing and sales numbers
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A desire to champion and uphold our organisation’s vision, mission and values
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
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An understanding of the state education system in the UK
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An understanding of education inequality or experience of supporting disadvantaged families in the UK
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Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning.
Our Values
Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.
Ambition - We strive do more for the families, schools and organisations we work with
Collaboration - We value the voices of others and achieve more by working together
Exploration - We are curious and seek evidence to inform our work
Innovation - We test, learn, adapt and embrace failure in our pursuit of progress
Integrity - We act responsibly and honestly, and default to transparency
Supportive environment - We work to create an environment which supports growth, belonging and wellbeing for everyone
Benefits
We have a passionate team and supportive culture. We have supportive policies and offer a number of benefits including:
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Generous annual leave allowance (35 days, including bank holidays)
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Your birthday off and additional holiday reward for every year employed with us (up to five days pro rata)
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Enhanced maternity, paternity and family-related leave policy from day one
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Income protection in case of sickness
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Flexible working times
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Social events
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Environmental (Net Zero) Pension
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Cycle to work scheme
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Benefit Hub, including virtual GP and discount scheme
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
The Vacancy
Job Title: CEO YMCA Newcastle
Location: Newcastle
Salary: TBC
Weekly Hours: TBC
Reference: YMC1157145
About YMCA Newcastle
YMCA Newcastle is part of the global YMCA Movement — one of the world’s oldest and largest youth organisations — and has been empowering young people in the city for over 170 years. As an independent local charity, we deliver a diverse range of youth and community services across Newcastle, including youth work, housing and social enterprise. Our housing portfolio includes supported accommodation and outreach programmes, alongside private rented flats, managed in partnership with a local managing agent,.
Our mission is simple but powerful: to empower young people and strengthen communities so that everyone can belong, contribute and thrive.
The Role
We are seeking a visionary, compassionate and inspirational Chief Executive Officer to lead YMCA Newcastle into its next chapter. Reporting directly to the Board of Directors, the CEO will provide strategic and operational leadership, ensuring that our organisation continues to deliver high-quality, impactful services while remaining financially sustainable.
Key responsibilities include:
Leading the strategic development and operational delivery of YMCA Newcastle’s youth, housing and community services.
Managing supported housing provision.
Acting as the Ofsted Responsible Officer and ensuring full compliance with regulatory standards.
Overseeing financial management, budgeting, reporting and income generation.
Building strong partnerships with funders, local authorities, and community stakeholders.
Promoting, developing and expanding youth work provision across Newcastle – and, in time, Gateshead.
Leading and developing a multidisciplinary team, fostering a culture of inclusion, safeguarding and continuous improvement.
Managing commercial interests, including a block of 22 flats in partnership with a managing agent.
About You
You’ll be a dynamic, values-driven leader with at least five years’ senior management experience in a complex or multidisciplinary organisation. You will combine strategic vision with hands-on operational understanding and have a track record of managing services for young people and/or housing provision. Financial acumen, excellent interpersonal skills, and a commitment to equality, diversity and inclusion are essential.
Why Join Us?
Lead a historic and impactful charity with a bold vision for the future.
Work alongside a dedicated team and supportive Board committed to positive social change.
Enjoy flexible working arrangements and a collaborative, values-based culture.
Make a lasting difference to the lives of vulnerable young people across Newcastle.
YMCA Newcastle is an equal-opportunity employer and welcomes applications from all backgrounds.
Our mission is to provide opportunities, resources, and support so that our community and its young people can belong, contribute, and thrive.


The client requests no contact from agencies or media sales.
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
The Health and Safety Manager will take a lead role in strengthening the organisation’s health and safety framework, ensuring compliance with all relevant HSE legislation and RSH expectations. The role will involve developing and embedding a proportionate HSMS, managing the rollout of a new digital health and safety portal, and fostering a culture of safety and accountability across the organisation.
Key Responsibilities:
Health and Safety Management System (HSMS) Implementation
• Develop and implement a comprehensive HSMS tailored to the scale and operations of the association.
• Review and enhance existing health and safety policies, risk assessments, and procedures.
• Establish effective monitoring, reporting, and assurance processes to demonstrate compliance with legal and regulatory standards.
• Ensure the HSMS supports compliance with the RSH Home Standard, including obligations related to building safety, gas, electrical, fire, water, asbestos, and lift
safety.
Regulatory Compliance and Assurance
• Ensure systems and reporting align with RSH requirements and best practice guidance.
• Work with senior management and the Board to ensure compliance with the Home Standard and Governance and
Financial Viability Standard.
• Prepare and present reports, performance metrics, and compliance evidence for Board and Audit Committee meetings.
• Support readiness for any regulatory engagement, audits, or inspections.
Collaboration with Third-Party Provider
• Act as the main liaison with the external Health and Safety Portal provider.
• Lead on system configuration, data migration, testing, and go-live processes.
• Oversee user training and ensure the portal becomes embedded in day-to-day operations.
• Ensure the system supports ongoing compliance monitoring and reporting requirements.
Person specifications:
Essential:
• IOSH Managing Safely (or equivalent).
• Proven experience implementing or managing a Health and Safety Management System, ideally within housing, property management, or a similar regulated environment.
• Strong understanding of UK health and safety legislation and compliance frameworks.
• Experience of working to meet the Regulator of Social Housing standards or equivalent regulatory frameworks.
• Excellent communication, project management, and stakeholder engagement skills.
• Ability to work independently within a small organisation and deliver practical, proportionate solutions.
Desirable:
• Experience implementing or managing a digital health and safety portal or compliance management system.
• Knowledge of housing asset compliance areas (gas, fire, electrical, asbestos, water hygiene, lifts, etc.).
• Experience working in or with a registered housing provider.
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses the staff for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
Communications and Marketing Manager
Income Generation and Marketing Department
Closing Date: 7 December 2025
Interviews: First Stage – 15 & 16 December 2025 (Teams)
Second Stage - 30 December 2025 & 2 January 2026
Location: Hybrid working with multi-site working across both Hospice sites,
Selly Park & Erdington
Hours: 37.5 hours per week
Salary: Corporate Band E - £34,728 to £40,591 per annum
DBS Requirement: Basic Check
We’re looking for a Communications and Marketing Manager to elevate our brand, drive innovative campaigns, and champion the vital role of hospice care in our communities. In this role, you’ll craft powerful narratives, build relationships across diverse channels, and deliver communications that inspire action and strengthen our presence across the West Midlands.
At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.
We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans, now is the perfect time to join us and help to shape the future of our communications and marketing in a role that blends purpose with professional development.
About the role
Working alongside the Head of Communications and Marketing, you'll develop and deliver internal, external and digital marketing strategies that raise our profile across the West Midlands and beyond.
You'll also provide communications and marketing support for corporate fundraising, retail operations and new commercial ventures that generate income and raise brand awareness for Birmingham Hospice.
This is an exciting opportunity to join an evolving Communications and Marketing Team as we reach new audiences and grow our communication and income generation activities.
What you’ll bring
· You'll have proven experience developing and delivering impactful communications strategies
· You'll be comfortable handling media enquiries, with the ability to position Birmingham Hospice as a trusted and leading voice in hospice care
· You'll bring team management experience, exceptional organisational skills, and an enthusiastic, can-do approach to challenges, combined with first-class written and verbal communication skills and an eye for detail.
What we offer
· Join a supportive, creative and collaborative team where your ideas are valued
· A varied and interesting role spanning corporate, clinical, retail and fundraising communications
· Autonomy to try new things and bring innovation to your work
· Work that makes a genuine difference to people living with terminal illness and their families
· Professional development opportunities
· Generous annual leave, wellbeing programmes and access to employee benefit platforms such
as Stream and Reward Gateway.
To find out more about this exciting opportunity, cl visit the jobs portal on our website.
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.
We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Suffolk Wildlife Trust is Suffolk’s nature charity. We’re working for a Wilder Suffolk where nature is thriving and abundant, and where people and wildlife can thrive together. To help us grow our impact in this critical decade for nature, we’re looking for a Senior Business Partnerships Officer to join our Philanthropy and Engagement team.
This role will lead on managing and growing a portfolio of corporate partners, as well as developing new business relationships that generate vital income for wildlife across the county. You will build strong, long-term partnerships with businesses of all sizes, providing excellent account management, thoughtful stewardship and clear, compelling communication about the difference their support makes. You will be responsible for securing new partnerships, sponsorships and corporate donations, working to agreed targets and using your networking and negotiation skills to open doors and close opportunities.
You will work closely with our Partnerships Manager and colleagues across Communications and Finance to develop engaging opportunities for business support, such as membership and sponsorship packages, Wild Work and wellbeing days, events and campaigns. You will also support community fundraising activity, helping local groups, organisations and individuals to raise funds and awareness for Suffolk’s wildlife. In everything you do, you will champion the Trust’s values and ensure partners receive a professional, positive and inspiring experience.
We are looking for someone with experience in corporate partnerships, business development or fundraising, who is confident building relationships with a wide range of stakeholders, including at senior level. You will be a strong communicator with excellent written and verbal skills, comfortable presenting to external audiences, preparing proposals and reporting on impact. You will be organised, proactive and data-literate, able to manage a busy workload, maintain accurate records and work effectively with Microsoft 365 and CRM systems.
A full UK driving licence, access to a vehicle and flexibility to work occasional evenings and weekends are essential. In return, you’ll join a friendly, committed team and play a key role in helping businesses invest in nature, support their communities and secure a wilder, more resilient future for Suffolk.
The role is a 12-month fixed-term position working three days a week (to be discussed at interview). Our standard working hours are 9:00am to 5:00pm. Please note there may be some evening and weekend working (time of in lieu). The starting salary will be up to £18,750.00 per annum (FTE £31,250.00).
To apply for this opportunity, please submit an application via our website by 9:00am on Thursday 04 December 2025. The application process will include uploading a CV and optional cover letter.
The interviews are planned for Tuesday 09 December 2025 at our Head Office Brooke House in Ashbocking. Please indicate on the application your availability for interview (between 9:30am and 4:00pm).
Annual leave entitlement starts at 33 days per annum (including Bank Holidays, FTE), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.
Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.
The client requests no contact from agencies or media sales.

