Donor development officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities include:
- Strategic Direction: Lead PBI UK, representing it to external stakeholders, including funders, policymakers, collaborators and the legal community. Oversee day-to-day operations to align with the strategic and operational evolution of the broader PBI. In collaboration with staff and the Board, ensure PBI’s sustainable development and maintain effective internal policies and practices.
- Fundraising and Communications: Collaborate with PBI UK staff to create an annual fundraising plan and oversee its implementation, covering both private (individuals, major donors, legacies, corporates, community) and public (trusts, foundations, some institutional) streams. Lead major donor relations, support staff in engaging trusts and individual donors, supervise key proposals, and network strategically to find new fundraising opportunities for PBI UK. Success will require overseeing and supporting the development and implementation of a communications strategy, ensuring effective supervision regarding communication with stakeholders and external representation before a wide range of stakeholders jointly with PB UK staff.
- People and Culture: Supervise and oversee development of the PBI UK Office team, monitoring performance, training and wellbeing of staff and recruitment strategies.
- Financial Management, Risks and Controls: Jointly with the Finance Manager, monitor, supervise and analyse the financial situation of PBI UK in line with budgets and risks identified by the Board, escalate any relevant actions to the Board and undertake forecasting and pipelining to ensure appropriate and compliant financial controls and systems are in place.
- Policy and Advocacy: Jointly with the Advocacy Manager, supervise the development and implementation of PBI UK’s advocacy and policy strategy with strategic partners including human rights defenders, law firms, other NGOs, FCDO representatives and other civil society organisations/coalitions. Work with the PBI UK team to develop operational projects and opportunities. Give strategic direction and practical support to the implementation of advocacy on policy, countries and cases.
- Liaison with Broader PBI: Lead liaison with PBI’s International Office and other global bodies, ensuring that PBI UK evolves in a way which contributes to PBI’s global evolution, and maintaining good relationships with other PBI teams.
- Liaison with PBI’s Boards and Ambassadors: Work closely with the Finance Manager and PBI UK staff in the production of PBI UK’s annual budget and plan, using PBI UK’s resources effectively and efficiently. Ensure effective implementation of Board decisions, with receipt of clear delegation of authority. Develop relevant policies for Board approval and ensure compliance, and keep the Chair informed of all important matters. Make recommendations to the Board on the appointment of new trustees (including necessary skills).
- Business Strategy and People Management: Successfully implement the strategy and fulfil the objectives of PBI UK with the guidance of the Board and the support of PBI UK staff. Develop a strong working relationship with the IC and other PBI bodies.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Manager
Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As the Fundraising Manager for Behind Closed Doors, you will play a key role in developing and delivering a fundraising strategy aligned with the organisation’s vision, mission and values. This is an exciting and varied role with an opportunity for the post-holder to put their own stamp on it. As our Fundraising Manager, you will build on existing relationships with individual donors, community groups and corporate partners, as well as seeking new opportunities.
This role would best suit a creative and strategic mind who enjoys building relationships and inspiring others towards a united vision: to build lives free from domestic abuse. You will be joining a committed and dynamic team; line managing the Training and Development Coordinator, working within the senior management team and reporting to the CEO.
Please download the recruitment pack for full details.
To apply for this position, you will need a comprehensive CV and supporting statement outlining your interest in the role and organisation, and how you meet the criteria laid out in the person specification. You can apply via CharityJob, or return both documents by Thursday 27th November via email with the reference ‘Fundraising Manager’ in the subject line.
Interviews will take place on Monday 8th and Tuesday 9th December 2025, and will consist of a brief presentation and competency-based questions.
Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.
Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.
Domestic abuse is always unacceptable. We support everyone affected by it, and we act to prevent it. Build Lives Free from Domestic Abuse.
The client requests no contact from agencies or media sales.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Finance Officer (Accounts Receivable) provides accurate and timely processing of all income, including donations, grants, membership fees, and trading income, ensuring compliance with financial policies, controls, and statutory requirements.
Reporting to the Finance Controller, the postholder maintains the integrity of the debtor ledger, supports cash flow management, and delivers a reliable receivables service to colleagues, funders, donors, and partners. By combining attention to detail with strong customer service, the Finance Officer ensures that income is correctly allocated, invoices are raised and collected promptly, and records are audit-ready, contributing to the overall effectiveness and credibility of the Finance function.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 November 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
At TLG, we are passionate about building an exceptional staff team committed to transforming the lives of children who are struggling. Our vision is bold, and we are looking for outstanding people to join us on this journey. This role presents an exciting opportunity for a motivated and purpose-driven leader to become our Head of Grants & Philanthropy.
This is a pivotal role where you will lead the growth of TLG’s philanthropic income, driving progress to reach ambitious six-figure targets year after year. You will shape and deliver a dynamic strategy to build a diverse and sustainable portfolio of income streams, including trusts and foundations, major donors, corporate partnerships, and legacy giving. A core focus will be creating and implementing an effective grants strategy to grow and maximise voluntary income from trusts and foundations. The funding you secure will be essential to sustaining TLG’s operations and enabling future growth.
As Head of Grants & Philanthropy, you will work closely with TLG’s Directors, colleagues across the organisation, and external partners to raise funds for innovative projects in the UK and support the expansion of our work internationally. You will also lead a small, talented team, inspiring and equipping them to develop each area of philanthropic income. Strong administrative skills and a commitment to harnessing AI for efficiency will be key, allowing you to focus on building relationships and sourcing new opportunities.
From crafting compelling applications to driving strategic development, this role places you at the heart of our mission to bring fullness of life to every child, no matter what struggles they face. If you are an experienced, innovative leader with a passion for making a difference, we would love to hear from you.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 37.5 per hours week (full-time). Open to part-time for the right candidate.
Closing Date: Thursday 20th November
Initial Interviews: Thursday 27th November – Online
Final Interviews: Tuesday 9th December – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Job Title: Head of Philanthropy
Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as our next Head of Philanthropy to provide strategic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations and major donors.
The post holder will provide stragetic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations, and major donors. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work.
Closing Date: 09:00am 17 November 2025
First Interview Stage Date: 26th and 27th November 2025 via video conference
Second Interview Stage Date: 3rd / 4th December in person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, an established UK charity with a focus on fighting poverty by transforming access to health care services in lower- and middle-income countries in Africa seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.
Finance
•Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
•Prepare annual statutory accounts in accordance with SORP 2015.
•Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting country offices in hosting their respective audits.
•Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.
Management accounting
•Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
•Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
•Prepare the annual organisational budget and mid-year reforecast.
•Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
•Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
•Support country office teams in fulfilling any reporting and financial compliance requirements.
•Conduct internal process reviews (internal audits) of country offices where required.
•Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
•Ensure asset registers are maintained appropriately.
Administration
•Support staff in conducting procurement in line with our procurement policy.
•Assist with preparation for quarterly Board meetings.
•Support office management tasks.
Other
Review and develop existing policies and procedures (e.g. the Finance Manual).
This is a key role in fulfilling CEASE’s aim to drive legislative reform that strengthens accountability, scrutiny and regulation of all parts of the commercial sex industry and other vested commercial interests, which are driving sexual violence, abuse and exploitation. It is about holding the UK government accountable in its duty to protect citizens from high-harm industries, appealing to robust evidence, survivor testimony and a careful critical analysis of the ideological justifications that uphold it.
The work crosses multiple different areas, from policing, online safety and child protection to violence against women and girls (VAWG). It involves close collaboration with experts and partner organisations through strategic partnerships and coalitions, and the building of trusted relationships with MPs, Peers, civil servants and other decision-makers.
This role sits within the Activism strand of CEASE’s strategy, alongside media outreach and commercial advocacy, and works closely with the Chief Executive and Strategic Director
Main Duties and Responsibilities
A. Strategic Leadership
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Work closely and effectively with the Chief Executive, Strategic Director and Trustees to advise on priorities and opportunities within this space.
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Develop both short- and long-term political strategies to engage key stakeholders with CEASE’s policy solutions.
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Identify and formulate strategies for gathering robust evidence on key issues where needed.
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Shape policy recommendations in line with CEASE’s strategic priorities and emerging trends.
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Ensure all external engagement reflects CEASE’s values and core messaging.
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Contribute political intelligence and insight to CEASE’s wider strategic planning and organisational development.
B. Policy
Goal: To ensure CEASE’s policy recommendations are robust, evidence-based, survivor-informed and coherent.
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Gather and present evidence on commercial and cultural drivers of sexual abuse and exploitation, and on systemic failures in regulation and enforcement.
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Identify evidence gaps and devise effective means for CEASE or partners within our networks to fill them.
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Produce policy briefings and consultation responses for parliamentarians and civil servants, often in collaboration with allies.
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Monitor parliamentary business in Westminster, analysing legislation and proposing amendments grounded in evidence and framed for maximum impact.
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Develop CEASE’s positions on new and emerging issues and technologies in line with our mission.
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Prepare speeches and statements for the Chief Executive or Strategic Director to deliver to parliamentarians, committees and inquiries.
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Integrate survivor insight and lived experience into policy and advocacy materials wherever appropriate.
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Analyse, distil and present research findings to provide credible, compelling evidence for policymakers and stakeholders.
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Track engagement outcomes and evaluate the impact of CEASE’s policy work, sharing learning internally.
C. Public Affairs
Goal: To ensure CEASE’s policy recommendations are seen, heard and acted upon.
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Create opportunities to promote CEASE’s policy solutions in Westminster through roundtables, drop-ins and parliamentary events.
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Engage directly with decision-makers, building trusted relationships across parties and with key officials.
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Identify and support parliamentarians who can champion CEASE’s issues through speeches, strategic questions, debate briefings and Private Members’ Bills.
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Build and maintain relationships with MPs, Peers, civil servants and officials in relevant government departments (Home Office, DCMS, DfE, etc.); participate in select committees and APPGs.
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Monitor the political landscape to identify alignment between CEASE’s goals and current government priorities, debates and legislative timetables.
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Collaborate with colleagues to nurture relationships with key stakeholders such as charities, public bodies, academic institutions, industry figures and experts.
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Lead or contribute to policy-focused coalitions and alliances aimed at influencing government and legislative reform.
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Support wider campaigns that leverage coalition backing (e.g. petitions, iParls or media initiatives), aligning messaging across CEASE’s team to amplify impact.
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Track and evaluate the reach and influence of CEASE’s public affairs activities to inform ongoing strategy.
D. Research
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Maintain awareness of political and legal developments in other countries and international bodies such as the UN.
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Commission or collaborate on research that strengthens CEASE’s evidence base and credibility.
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Distil complex research and policy information into accessible formats for internal and external audiences, in collaboration with the Chief Executive and Strategic Director.
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Work with the wider CEASE team to “demystify” the political process and support civic and grassroots engagement.
E. Fundraising
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Identify potential donors and funding opportunities through policy networks.
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Contribute to the development of compelling funding cases linked to CEASE’s policy impact and advocacy outcomes.
General Responsibilities
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Represent CEASE externally to promote its work and values.
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Uphold CEASE’s ethical and professional standards at all times.
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Undertake any other reasonable duties as directed by the Chief Executive.
Please see Job Description for full details.
The client requests no contact from agencies or media sales.
An international development organisation is seeking a Programme Finance Accountant to oversee the financial management of a major Asian Development Bank-funded initiative. This is an excellent opportunity to apply your expertise in donor finance, reporting, and compliance within a mission-driven, global environment focused on sustainable development and social impact.
You will ensure the financial integrity and compliance of the ADB project, managing all aspects of budgeting, cost recovery, reporting, and audit preparation. Working closely with programme and finance teams across multiple countries, you’ll provide expert oversight, guidance, and insight throughout the project lifecycle.
Key Responsibilities
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Lead financial management and oversight for the ADB project, ensuring accuracy and donor compliance.
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Review monthly transactions, reconciliations, and forecasts, maintaining up-to-date grant and cost recovery records.
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Prepare donor and internal financial reports, ensuring consistency across systems.
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Monitor expenditure and cash flow, flagging under/overspends and advising on corrective actions.
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Oversee financial controls, audits, and compliance with ADB and internal policies.
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Support programme teams and partners with budgeting, reporting, and financial training.
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Contribute to wider finance capacity building and continuous improvement initiatives.
About You
You are a qualified or part-qualified accountant (ACA, ACCA, CIMA, or equivalent) with strong experience in managing finances for complex, donor-funded projects. You bring analytical rigour, excellent communication skills, and a proactive approach to problem solving.
You’ll bring:
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Minimum 3 years’ experience in financial accounting and reporting.
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Proven experience managing large-scale or multilateral donor-funded projects (ADB, World Bank, etc. desirable).
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Strong budgeting, forecasting, and analytical skills.
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Advanced Excel and financial systems experience.
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Excellent communication and stakeholder management skills.
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Knowledge of charity accounting and donor compliance frameworks.
Salary & Benefits
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Contract: 3-year fixed-term
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Salary: £48,000
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Location: London (Hybrid working)
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Flexible working arrangements and enhanced leave entitlement
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Comprehensive wellbeing benefits
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Opportunities for international travel
Application Details
Applicants must have the right to work in the UK.
For more infromation on the role, please contact Madeleine Kind at Ivy Rock Partners.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Administrator
Location: Home-based with regular travel required to Dorking and London, 1/2 times a month
Hours: Part-time, 25 hours per week worked over 5 days
Contract: Self-employed basis
Salary: around £19,500 per annum - subject to experience
Closing date: Friday 12th December
About the role
Next year, Kids for Kids celebrates its 25th anniversary, and we’re preparing for a very special year ahead. This is a unique opportunity to join us at a pivotal moment – to help run our major anniversary celebrations, raise awareness of everything we’ve achieved over the past quarter of a century, and play a vital part in shaping the future of our charity.
For 25 years, Kids for Kids has been transforming the lives of children in Darfur, Sudan – bringing hope, security and sustainable futures to families living through unimaginable hardship as conflict and famine continue to threaten lives.
We are now looking for an enthusiastic, highly organised Administrator to join our small but dynamic team. This is an exciting, hands-on role where you’ll take responsibility for the smooth running of our office and work closely with our Founder and CEO, as well as our Deputy CEO.
We’re a close-knit team with a strong sense of purpose, a culture of hard work, and a shared belief in going the extra mile for the children we support. This is more than just an administrative role – it’s a chance to make a real difference, to be proud of the impact you help create, and to be part of the new face of Kids for Kids as we step into our next 25 years.
About You:
We are looking for someone who has a can-do attitude, is hardworking, efficient, has excellent attention to detail, can work in a fast-paced environment and is good at managing their own time. You will bring with you the following skills and experience:
- Excellent verbal and written communication skills
- Previous Executive Level PA experience or hands-on administrative experience
- Experienced, self-motivated, enthusiastic and dedicated, with initiative and the ability to work as part of a small administrative team
- Reliable and responsible
- Excellent attention to detail where accuracy is essential
- Excellent IT skills with extensive experience of Zoom, Teams and Microsoft Office including MS Excel – ability to use spreadsheets, input basic formulae and remove duplications. Experience of Donorfy is a bonus.
- Excellent research skills
In return:
Kids for Kids is invested in their employees and offers the following benefits:
- Flexible and supportive work environment
- Flexible working
- 25 days annual leave plus bank holidays
How to apply:
Please provide a CV and a cover letter setting out how you fulfil the requirements and your suitability for the position.
Deadline to apply is 12th December. We are looking for the successful candidate to start at the beginning of January 2026. Applications will be reviewed on a rolling basis so please apply early.
Other roles you may have experience in could include:
Office Manager, Administrative Assistant, Executive Assistant, Receptionist, Personal Assistant, Secretary, Data Entry Clerk, Office Administrator, Administrative Coordinator, Administrative Analyst, Administrative Business Partner, Customer Service Representative, Clerical Specialist, Records Manager, Executive Administrator, Events Administrator, Events Assistant.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As our Partnerships Assistant you will be a vital part of our Partnerships team helping to build long-term, sustainable and mutually-beneficial relationships with businesses and key supporters.
Our Partnerships team manage high-profile relationships, including with household name beauty brands and retailers, and with ambitious plans for 2026 and beyond this is an exciting time to join the team. In this role you will lead on all administrative duties in the Partnerships team - including keeping our database up to date, managing diaries, raising invoices, updating documents, and recording minutes and actions in key meetings.
This role requires a candidate who is highly organised and who has the ability to plan, prioritise and meet concurrent deadlines. You will have strong data entry and diary management skills, the ability to build rapport with a range of stakeholders and you will be a real team player.
You will be supported by your line manager, and the wider team, to deliver on your objectives and this is a perfect opportunity for someone with proven administrative skills, from any sector, to help shape our programme and deliver on our mission.
No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.
Please review the job description and person specification before applying. When you are ready please submit an up-to-date CV and a covering letter (maximum two sides of A4) clearly explaining your suitability for the role as per the person specification.
Please submit an up-to-date CV alongside a cover letter (of no more than two A4 pages) detailing your suitability for the role as outline in the job description and person specification.
Only applications with a CV and cover letter will be reviewed.
The client requests no contact from agencies or media sales.
As a Community Fundraiser you will plan, deliver and promote community fundraising activities and events to raise vital income, increases awareness of unpaid carers and build strong, lasting relationships with community supporters.
You will play a key role in developing relationships with local businesses, schools, faith groups, and community organisations, inspiring them to support unpaid carers, people with care and support needs and their families.
If you are someone who wants to make a real difference while developing your career in charity fundraising, we would love to hear from you!
What We’re Looking For
- Experience of community fundraising, events, or income generation
- Excellent relationship-building skills with people from all walks of life
- Confident communication and presentation skills
- Ability to organise events and campaigns
- Passion for supporting unpaid carers and the communities we serve
Key Responsibilities:
Community Fundraising and Events
- Organise, lead and evaluate all community fundraising activities and events.
- Support and inspire individuals, schools, and community groups to fundraise.
- Provide excellent stewardship to fundraisers, donors, and supporters.
Relationship Building
- Build partnerships with local businesses, faith groups, schools, and clubs.
- Develop innovative fundraising ideas to engage community supporters.
- Represent the charity at community events, presentations, and cheque collections.
Campaigns & Communications
- Work with the PR & Communications Officer to promote fundraising activities.
- Use social media and digital tools to engage supporters.
- Produce engaging fundraising materials and updates.
Administration & Reporting
- Keep accurate records of income and supporter details using the CRM/database.
- Monitor progress against fundraising targets.
- Ensure fundraising activities comply with relevant fundraising regulations.
What We Offer
- Competitive salary
- Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
- Pension contribution scheme
- Mobile phone, laptop, and paid mileage
- Hybrid working
- Benefits platform offering flexible high street savings and discounts on top brands
- Employee Assistance Programme and wellbeing platform
- Ongoing training and development opportunities
- A supportive, flexible workplace where your contribution makes a real difference
The client requests no contact from agencies or media sales.
About the role
You will be home based and will need to travel in the UK, Eire, Europe and further afield as the role develops.
You will need some storage space available for Charity materials.
If you are self-driven, motivated, and want to help others achieve something amazing in support of Histiocytosis UK, we would love to hear from you.
You are likely to be in a similar role at another charity or have the right experience and transferable skills from another sector. You’ll be confident, enthusiastic, and an exceptional influencer with great customer care and communication skills.
There will be ample opportunity to shape the role, lead on specific projects and put your ideas into action.
The role will be mainly remote working so your experience and motivation will be key in this role so that we can achieve tangible results.
Who we need?
You will be an excellent communicator, face to face, online, phone or email. You know the importance of listening, and you are the sort of person that brings focus and calm to difficult situations. Prioritising your workload is second nature. Perhaps most importantly of all, you’re energised and driven by a passion for learning and making life better for those with a long term and/or serious illness.
A degree is not essential, but a communication and fundraising skills qualification is desirable. It is important that you have a high standard of writing, and that you are on good terms with your computer, particularly MS office, email and maybe even Mailchimp, Zoom, Sage Accounting, Spreadsheets etc.
The client requests no contact from agencies or media sales.
Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;
Location: North East London
Contract: Full Time, Permanent – 37.5 hours
Salary: £27,900pa to £29,700pa – depending on experience
Closing Date: Wednesday 26th November
Why this role matters
We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.
This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.
What you’ll be doing
As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.
Your key responsibilities will include:
- Making sure every supporter feels heard, valued, and appreciated
- Managing donation processes and supporter communications with care and efficiency
- Supporting the team with admin tasks that keep everything running smoothly
- Working closely with colleagues across teams to create a brilliant supporter experience
- Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
- Review and refresh “thank you” materials, communications and processes.
- Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
- Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.
What you’ll bring
We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:
- Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
- Strong communication skills and a real empathy for people
- Good working knowledge of online fundraising
- Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
- A positive attitude and a willingness to pitch in
What’s in it for you
The chance to be part of an organisation that’s making tangible impact
- Supportive, inclusive team culture
- A working environment where new ideas and testing new things is strongly encouraged.
- Hybrid/flexible working options
- Opportunities for training, learning and growth
- 7% employer pension contribution
- 25 days’ annual leave
How to apply
If this sounds like your kind of role, we’d love to hear from you.
You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD
If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)
A note on equity
We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.
Let's build your legacy together
Grade: 7
Salary: £25,310 per annum
Position type: Full time, 37.5 hours per week, Permanent (Flexible working considered)
Responsible to: Stewardship & Research Officer
Direct reports: N/A
Location: Remote (UK only) or based in our HQ in Truro (hybrid working, mix of office and home). Occasional travel within the UK will be required.
ROLE PURPOSE:
This role sits at the heart of our Philanthropy and Partnerships team and is essential to making ShelterBox's life-saving work possible. You'll help us build and nurture relationships with major donors, corporate partners, trusts, and foundations - ensuring every supporter feels connected, valued, and inspired by the impact they make.
No two days will be the same. You'll coordinate tailored communications, events, and stewardship activities that bring donors closer to our mission. You'll keep our systems and processes running smoothly and support everything from emergency appeals and prospect research to crafting compelling proposals and coordinating engagement opportunities. Every task you take on will help families receive emergency shelter when disaster strikes.
WHO ARE WE LOOKING FOR?
We're looking for someone enthusiastic, proactive, and passionate about making a difference. You'll thrive in a dynamic environment, enjoy working collaboratively, and take pride in delivering exceptional experiences for supporters.
This role is for you if you have strong organisation skills, and are comfortable prioritising tasks and meeting deadlines. We're looking for someone who is great at using their initiative and enjoys solving problems.
Our ideal candidate will have strong communication skills - both written and verbal - and will be comfortable with data and systems, including CRM management.
This is a perfect opportunity for someone looking to build their understanding of high-value fundraising, humanitarian work, and someone motivated by a desire to have a real and lasting impact.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Deliver exceptional stewardship: Support the creation and delivery of tailored communication and engagement plans that make high-value partners and supporters feel connected to ShelterBox and inspired to continue their support.
- Lead on donor communications: Coordinate, write, and design our monthly newsletter for major donors and partners, ensuring it is informative and engaging.
- Support emergency appeals: Assist in producing timely, compelling communications during emergency responses, connecting them directly to ShelterBox's impact.
- Prospect research: Work with the Stewardship and Research Officer to identify and research potential new partners and donors.
- Event coordination: Help plan and deliver engagement events for high-level audiences, ensuring memorable experiences for attendees.
- Corporate engagement: Assist the Corporate Partnerships Officer in delivering unique engagement products for corporate partners, such as our .
- Trust fundraising: Support the Trusts and Foundations Manager with writing proposals for smaller trusts, bringing ShelterBox's work to life for potential supporters.
- Data and CRM management: Keep our CRM database (Microsoft Dynamics) accurate and up to date, manage data cleaning, and ensure compliance with Data Protection regulations.
- Process improvement: Maintain and update team processes to ensure efficiency and best practice.
- Insight and reporting: Work with the Stewardship and Research Officer to gather and analyse data on fundraising performance and donor experience.
- Financial processes: Ensure finance and procurement tasks are completed accurately and on time.
- Compliance and learning: Stay up to date with fundraising legislation and codes of practice and seek opportunities for peer learning and development.
- Professional communication: Handle correspondence and communicate confidently with supporters by phone, email, and in person.
- Team collaboration: Provide general administrative support and foster strong relationships across the Philanthropy and Partnerships team and wider organisation.
- Represent ShelterBox: Act as an ambassador for our values and mission at all times.
- Other duties: Undertake reasonable tasks as required to support the team's success.
Programme & Partnership Lead - Central America
Permanent. Full time
Location: Tegucigalpa, Honduras
Salary: USD 63,559 per annum gross
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
Please note, applications and CV submissions to be in English only.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Partnership & Strategy Lead, the Programme & Partnership Lead for Central America will be the most senior and key programme, partnership and lead role for the region, maintaining oversight of a dynamic and responsive partner portfolio that aligns with organisational values and goals. Our Central America region covers Honduras, Guatemala, and El Salvador.
The post-holder will ensure Christian Aid's work in partnership employs a decolonised approach to improve locally led work and maximise impact. The role is key in exploring and contributing to multi country programme initiatives across the cluster.
The role provides oversight and leadership to embed a culture of impact. The role plays a lead role in convening spaces with partners and key stakeholders, including faith leaders, and catalysing for change. It plays a key role in strengthening civil society, and fostering coherent linkages among programme, humanitarian and advocacy interventions across priority countries.
The role works collaboratively with partners to shape our response to poverty across the priority countries, to enable a culture of continuous learning. The role leads on ensuring that initiatives contribute to impact in CA’s four global thematic areas.
The post holder will also serve as the legal representative of Christian Aid in Honduras, ensuring compliance with national laws and regulations, and representing the organisation before government authorities, partners, and other relevant stakeholders. Therefore, the successful individual already possess the right to work in Honduras.
Some of the main responsibilities of the Programme & Partnership Lead - Central America include:
- Drive and lead the programme/project delivery ensuring that it is connected to work across the cluster.
- ‘Horizon scan’ to identify new potential partners that would enhance impact, and review portfolio under each of the 4 CA thematic areas (plus sub-themes of resilience, protection and inclusion) to maximise impact.
- Drive and enhance collaboration with partnerships and Christian Aid (convening) to effectively co-design, develop, plan, budget, implement, evidence, learn and communicate the impact from interventions within the programme. This will involve strengthening our collaboration with church leaders and FBOs, as part of bringing to the fore our faith identity and aligning with organisational values and goals.
- Manage a priority programme partner portfolio and ensure a collaborative approach in project design and delivery with partners to drive meaningful change.
- Be accountable for donor reporting and compliance, supporting proposal co-development and design with partners to foster a mindset of support and connection
- Lead in convening regular programme review, learning and reflection spaces with partners and key stakeholders, and when we bring CSOs together to enhance our mutual impact.
- Lead on representation for the programme and on country specific issues, and on ACT Alliance collaboration, including exploring joint programming.
- Lead on cross programme sharing and learning, to foster a culture of continuous growth and development.
- Manage and support Programme Partnership Coordinators and Government Liaison Officer to ensure operations provide a strong underpinning for our programme, ensuring high-quality and consistent delivery that aligns with organisational values and goals
About you
Who we are looking for
Essential:
- Master’s Degree ideally in development studies, social sciences or substantial equivalent professional experience.
- Possess the legal right to work in Honduras.
- Fluent in English and Spanish (both written and spoken)
- Demonstrable experience of living and working in a developing country.
- Substantial experience of collaborative approaches for programme appraisal, financial management, working with partners and capacity sharing with local indigenous partner organisations.
- Substantial management experience.
- Detailed understanding of development issues and key poverty drivers in the context of the specific priority programmes.
- Detailed understanding of development issues in the context of priority countries, of programme management tools and techniques, including financial management tools.
- Detailed understanding of organisational development and working on new operational models.
- Highly developed analytical skills.
- Highly developed problem-solving ability.
- Developed report writing skills.
- Highly developed communication skills which are written, verbal and presentational.
- Highly developed stakeholder engagement skills.
Desirable:
- Substantial experience working with decolonised and localised partnership approaches.
- Substantial experience working with the private sector or private sector-led development programs.
- Substantial experience in multi-sectorial knowledge and/or experience in the four Christian Aid thematic areas.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.


