Donor Support Officer Jobs in Edinburgh

Are you a strategic thinker with a passion for international development and a proven track record in securing grant funding? Do you thrive on building meaningful relationships and crafting compelling funding proposals? Are you passionate about global health and women’s rights? If so, this is the role for you!

About Us 

Hamlin Fistula UK is dedicated to our mission of ending obstetric fistula in Ethiopia. We are a small passionate team, committed to working closely with Hamlin Fistula Ethiopia to transform lives and restore hope for women affected by childbirth injuries.

About the Role  

We are seeking an experienced Trusts and Philanthropy Manager to lead and grow our grant funding strategy. This is a pivotal role within our fundraising team, responsible for: 

• Developing and executing a successful grant funding strategy: Identify, cultivate, and secure grants from trusts, foundations, institutional donors, and philanthropic individuals. 

• Crafting compelling proposals: Prepare high-quality, creative funding applications that resonate with funders and help us achieve ambitious income targets. 

• Building lasting relationships: Steward and nurture both new and existing funders through personalised communication, detailed reporting, and engaging updates. 

• Strategic planning and research: Conduct prospect research to develop a robust funding pipeline and contribute to long-term planning and forecasting. 

What You'll Bring

This job is for you if you can offer: 

• Experience: A strong background in grant funding within the nonprofit sector. You'll have a proven track-record of securing and managing grants from trusts, foundations, and/or major donors. . 

• Exceptional Communication Skills: Outstanding written and spoken English. You'll have the ability to translate complex information into engaging proposals and reports. 

• Strategic and Analytical Thinking: Aptitude for matching funding needs with funder priorities. You'll back this up with solid research and planning skills. 

• Personal Drive: Enthusiasm, energy, and a commitment to get things done. You'll use your excellent interpersonal skills to work effectively with diverse stakeholders. 

What We Can Offer You

• Flexible Working: This role can be carried out remotely from anywhere in the UK. We hold quarterly face-to-face team meetings, with reasonable travel costs covered. 

• Generous Benefits: Including a 10% pension contribution and health cashback scheme (covering physiotherapy, eye care and dental treatment).

• Supportive Team Environment: Work within a small, highly motivated team that values creativity, collaboration, and impact. 

How to Apply

Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions to help us ensure the role is a good fit for you. 

EducAid is looking to recruit a Fundraising Officer who will support our CEO in the UK across a wide range of fundraising activities, working both with our loyal supporters and to secure new support from individuals, community organisations, trusts and foundations and corporate partners. This is an exciting opportunity for someone who is working to diversify their experience in the charity sector working closely with the Chief Executive. We are looking for an all rounder who will be happy to engage with various tasks and responsibilities across the organisation.

Key requirements/experience for the role:

• Demonstrable experience and successful track record in fundraising, marketing or a related field.

• Work or volunteer experience in a charity or NGO.

• Ability to draft compelling grant applications and proposals.

• Capacity to work autonomously as well as working collaboratively with diverse teams.

• Work experience in the education sector and/or in Sierra Leone is an asset.

• Must have the right to work in the UK or in Sierra Leone.

Overview

EducAid is a UK-registered charity (1163161) and SL-registered NGO established in 1995 to restore and strengthen education in Sierra Leone.EducAid has been transforming education in Sierra Leone for more than 30 years, currently working with more than 300 partner schools  across the country as part of our teacher training and school improvement programmes. Running 5 role-model schools,  EducAid also provides free, high-quality education to some of the most underserved young people in the country.  EducAid works to increase the enrolment, retention and achievement of girls and young women at every level with its equality programmes and is proudly Sierra Leonean driven.

Key Responsibilities

• Research and respond to relevant calls for proposals and grant opportunities, both independently and collaboratively, ensuring alignment with organizational priorities and goals.

• Work proactively to identify, research and develop new strategic partnerships (corporates, community organisations, trusts and foundations) through the creation and management of a robust fundraising pipeline.

• Monitor relevant fundraising trends and innovations to keep the organisation’s strategies current and effective.

• Write compelling grant proposals, cases for support and pitches for potential and current partners that align with the organization’s mission and meet funder requirements.

• Oversee the planning and execution of fundraising campaigns, events, and initiatives, ensuring alignment with the organization’s mission and objectives.

• Develop and manage fundraising and project budgets, ensuring efficient use of resources and alignment with organizational priorities.

• Ensure timely and accurate reporting to donors, including the preparation of impact reports and financial statements.

• Work closely with the communications, programme, and finance teams to ensure a cohesive approach to fundraising and project management.

• Work with the programme team and finance lead to develop project budgets, financial forecasts, and funding projections.

• Work with the communications manager to promote events, maximize attendance, and ensure a seamless event experience for all participants.

• Coordinate with programme teams to align project goals with fundraising activities and donor expectations.

• Ensure compliance with relevant laws, regulations, and ethical standards in fundraising.

• Undertake relevant administration tasks including thanking and recognition, monthly activity reporting, management of general inbox and updating and maintaining our database.

• Undertake any other duties appropriate to the grade and relevant to the objectives of the organisation as agreed with the Chief Executive.

Grade: 4

Position type:  Full-time  37.5 hours week, Permanent (part time/flexible working will be considered

Responsible to: Senior Philanthropy and Partnerships Manager

Location: Remote (UK), within reasonable commuting distance to London to accommodate regular donor meetings. This may be up to once a week. 

Role purpose:

ShelterBox’s income from major donors has increased significantly in recent years – we are now seeking a Philanthropy Manager to accelerate this growth and build upon a promising pipeline of donors in and around London. You will work with our ambitious and high-performing Philanthropy and Partnerships team to connect high net-worth individuals with ShelterBox’s lifesaving work.

This role will work closely with the Senior Philanthropy and Partnerships Manger and an existing Philanthropy Manager, whilst being supported by the Stewardship and Research Officer and Philanthropy and Partnerships Assistant.

Who are we looking for?

We are looking for a passionate, proactive and driven individual who will build a strong pipeline of high-value prospects to help us deliver emergency shelter to the most vulnerable people hit by conflict, disaster and the climate crisis.

Playing a substantial role in driving forward our philanthropy activity, you will engage new and existing supporters to maximise their income potential. You must be able to present a compelling case for support, both in writing and verbally, and be able to build relationships easily, both externally and internally.

This is a perfect opportunity for a driven, articulate, and personable relationship fundraiser who wants to play a pivotal part in scaling ShelterBox’s impact.

Duties will include but not be limited to:

· Work with ShelterBox’s Philanthropy Advisory Board to grow the major donor pipeline and portfolio, particularly focusing on donors in an around London.

· Effectively manage a portfolio of existing major donors: developing strong and personal relationships, delivering bespoke stewardship and communication plans to ensure donors feel part of ShelterBox; providing them with inspiring stories, unique engagement opportunities, and strong impact reporting.

· Develop a wide range of compelling communications for prospects and existing major donors including proposals, reports, and deliver concise and engaging updates via email, phone and in person.

· Work with the Senior Philanthropy and Partnerships Manager, Head of Philanthropy & Partnerships, Director of Fundraising and Communications, and CEO to steward to the top high-level donors.

· Working with the Head of Philanthropy & Partnerships to refine and implement the major donor strategy.

· Work closely with the Stewardship and Research Officer to carry out targeted prospect research, and develop bespoke and strategic cultivation plans for prospective donors currently in the pipeline.

· Support with the development and implementation of cultivation and stewardship events to deepen donor engagement.

· Utilise the grant management system when securing restricted income (i.e. tracking pipeline, asks, restricted income secured, reporting requirements).

· Act as the subject matter expert (SME) to provide knowledge and expertise in major donor fundraising and the wider ShelterBox team (UK and global affiliates).

· Maximise the benefits of the CRM to create and implement cultivation and stewardship journeys for high-level funders, keeping records updated and following Data Protection regulations.

· Be active in the fundraising sector, know and follow the latest fundraising legislation and codes of practice, seek out peer learning and peer mentoring opportunities, network and contribute.

· Represent ShelterBox as required and always work in line with our aims, values and plans.

· As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster

· Any other duties as required which are deemed appropriate to the level and grade of the post.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based Senior Supporter Experience Officer for:

• Campaign & Content Management – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.
• Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.
• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.
• Supplier & Stakeholder Coordination – Work with internal teams, external agencies, and suppliers to deliver high-quality supporter communications.
• Compliance & Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.
• If you are a detail-oriented and self-motivated person, with excellent communication and multi-tasking skills, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 24th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Railway Children is looking for a Supporter Experience Officer to cover maternity leave and be responsible for implementing our supporter engagement strategy.

About you:

The Supporter Engagement Officer is an integral role in the public fundraising and engagement team, continuing to develop our individual giving income streams and ensuring that our supporters feel valued and understand the amazing impact they have.

This is a great role for someone who is equally as comfortable analysing details in data as they are coming up with creative ways to engage our audiences. You’ll have a proven ability to grow income from individual donors while having the supporter’s needs at the heart of every interaction.

The role entails delivering supporter communication journeys across a range of channels and audiences so that we deliver excellent supporter care to all donors ensuring that their relationship with Railway Children is enhanced, their support retained and lifetime value maximised.

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

The Veterans’ Foundation, established in 2016, is one of the country’s fastest-growing military charities, with a passion and purpose for improving the lives of those within the armed forces community, by raising funds which are then awarded to organisations that have a real impact on veterans, those currently serving in the armed forces and their families.

To support the organisation on their exciting growth journey, we are seeking a dynamic, creative and innovative individual to step into the role of Chief Executive. You will work closely with a range of stakeholders to build the profile of the organisation, identify and attract new income generating opportunities, and expand our footprint and contributions.

Overview of the Chief Executive Role

Key Responsibilities:

• Working with the Trustees to set, develop and deliver on the strategic priorities of the organisation, focused on increasing their impact and reach.
• Being responsible for overseeing the operational activities of the Veterans Foundation.
• Taking on an ambassadorial role, being the key spokesperson for the organisation, and managing relationships with key external and internal stakeholders such as veterans, donors, Government agencies, and their contractors Bee Ethical.
• Encouraging income generation activity, by cultivating and stewarding relationships with donors, and identifying innovative opportunities to increase funding.
• Overall responsibility for designing, implementing, and evaluating programmes, and services, to ensure they meet the needs of members.
• Providing leadership to the senior management team, encouraging a positive workforce culture, and a high-performing team.

The Ideal Candidate:

• Proven strategic leadership skills, either within the public or private sector.
• Experience of operational management, including budgetary responsibilities, commercial contract management, and the ability to influence, network, and raise the profile of an organisation.
• An empathetic individual, with an understanding of the challenges that veterans may face including wellbeing, mental health, homelessness, and addiction, and a passion for the purpose of Veterans Foundation.
• Previous exposure to fundraising operations, including diversifying income generation streams, developing relationships with potential donors, and raising the profile of the organisation.

Closing date for applications: Thursday 6th March 2025

About The Murray Parish Trust

Children with a serious illness are three times more likely to struggle with their mental health. Their childhoods are overshadowed by coming to terms with diagnosis, hospital stays, treatment, feeling different from friends or managing how their illness affects daily life. Many of them struggle with severe anxiety and depression, experiencing isolation and trauma during their journey. These children are at much higher risk of long-term mental health difficulties that are more complex and difficult to treat, on top of living with often complex medical needs.

Actors Jim Murray and Sarah Parish’s first daughter, Ella-Jayne, was born with Rubinstein-Taybi Syndrome in 2009 and spent half her short life in paediatric intensive care, Southampton Children’s Hospital. Ella-Jayne died, at home, just eight months old. After they recovered from the immediate horror, Jim and Sarah felt an overwhelming drive to help other children and families and founded The Murray Parish Trust in 2014. They were awarded MBE’s in the King’s New Years Honours 2025 for services to seriously ill children and their families.

Our charity delivers projects that support the mental health of seriously ill children and their families. We improve access to specialist, imaginative and empowering support, at the earliest possible moment, to prevent long-term mental health difficulties. We do this by delivering a vast range of projects in children’s hospitals, hospices and other health or community settings across the UK. These include drama, dance, art, nature and music therapy; bereavement and mortuary suites, distraction equipment that reduces anxiety, sanctuary and quiet rooms; sibling support; counselling and therapy rooms; and psychological support for children/family members.

The role - Head of Public Fundraising and Operations

This is an exciting new chapter for The Murray Parish Trust. Our new Head of Public Fundraising and Operations will work closely with the Board of Trustees and our Head of Philanthropy and Projects to scale our impact and expand reach nationwide. They will play a pivotal role in leading operations and shaping the charity’s future, as well as leading on growing income from community, corporate, individual fundraising, which have been identified as strategic fundraising priorities.

We anticipate time will be split roughly equally between leading public fundraising and operational management. There is some freelance support with marketing, corporate and community fundraising, and volunteer coordination, plus trustee support with events; there is scope to expand the team as income grows. This role will support their work as well as personally deliver public fundraising activity, taking sole responsibility for individual giving and legacies.

This is a job of variety, innovation and opportunity. We are looking for an experienced fundraiser, perhaps an aspiring charity CEO, who is looking to develop skills and knowledge in charity management and strategy. This is a job for someone who is ambitious, collaborative, proactive and who has a genuine passion for championing the mental health of seriously ill children and their families.

Key responsibilities

Fundraising: Work alongside with the Head of Philanthropy and Projects to implement the fundraising strategy, including:

• Delivery of the specific fundraising activity delegated to this role to grow income year on year (individuals, community, corporate, legacies, events), supported by the work of freelancers.
• Strategic oversight of all public fundraising including monitoring, evaluating and reporting to the Board.
• Ensure excellence in donor stewardship that helps retain, grow and diversify support from existing donors.
• Maintain a proactive focus on donor acquisition, across the UK, prioritising areas where we have projects.
• Effectively utilise the CRM to proactively and accurately capture donor information and consents.
• Strong focus on return on investment to ensure efficiency in working nationwide, carefully prioritising activity.

Charity management and operations

• Help to shape organisational strategy, using data insight to drive decision making.
• Data management lead; incl. CRM management, data protection, embedding a culture of data collection.
• Lead on setting and managing annual income and expenditure budgets.
• Ensure compliance with the latest regulatory requirements and sector best practice.
• Coordinate and manage policy, procedure, risk management and wider charity administration.
• Provide support for financial management; incl. outsourced book keeping/monthly management accounts; working with accountants to ensure timely production of the Annual Report and Financial Statements
• Work closely with Board members with specific lead responsibility, incl. with the Treasurer in the production of cashflow and other financial reports.
• Supported by the volunteer coordinator (freelance), manage and develop a network of volunteers and ambassadors (e.g. talks, photo calls, events, collection tins, admin, research).
• Act as Secretary to the Board; including statutory filing, coordinating quarterly meetings and taking minutes, compiling/circulating Board papers, diarising other meetings and communication as needed.
• Represent the charity externally with diverse stakeholders.
• Responsible for the effective management and leadership of the public fundraising and operations team.

Effective and compelling communications are vital to our growth: HIWCF are seeking an experienced Fundraising and Communications professional to help deliver our aspirational plans.  We want to significantly grow our endowment and this role will ensure our profile with our potential donor audiences significantly increases. The main purpose of this role is to support the CEO, Philanthropy Manager and the Communications Manager to deliver all the elements of a successful growth strategy.  If you have worked within a fundraising team; you can relate warmly to all our audiences; you have excellent writing skills and an eye for details, are quite techy and instinctively know what works for which audience; have experience of organising and promoting events; and can create engaging promotional materials, then we want to hear from you.

The Finance and Administrative Project Officer will play a crucial role in ensuring the financial integrity and administrative efficiency of our projects in the DRC. This position involves a wide range of responsibilities, including budget management, financial reporting, and compliance with donor requirements. Additionally, the role includes supporting partner NGOs in their organisational development, ensuring they meet donor requirements, and providing guidance on financial management. The officer will also be involved in procurement, travel logistics, and the publication of financial information. 

This role is pivotal in maintaining strong relationships with funders and partners, contributing to the overall mission of RFUK to protect rainforests and support Indigenous Peoples and local communities. 

Location: London (hybrid), France (remote) or Democratic Republic of Congo (remote/hybrid)  

Candidates must have a pre-existing right to work in one of these countries. Please note RFUK is unable to cover any relocation costs. 

Salary: GBP 33,835 in the UK / EUR 32,042 in France / USD $41,395 in DRC 

Please note that all salary amounts are gross and exclusive of employee contributions and taxes. Variances in salary amounts are due to different employer costs. The DRC salary figure applies to DRC nationals only, as expats are subject to additional 25% tax.  

RFUK operates a fixed salary grid, and salaries are non-negotiable. 

Contract type: 12 months fixed-term (with the possibility of extension) 

Other entitlements: 30 days annual holiday (in addition to Bank Holidays); other benefits depend on the location of the candidate 

Hours of work: Full time, 35 hours a week 

Start date: As soon as possible 

Person Specification

The ideal candidate should be highly motivated and a detail-oriented professional with a background in financial management and administrative support, particularly within the context of international development or charity work. Excellent written and spoken fluency in both English and French is a non-negotiable requirement to ensure that you’re able to effectively communicate and collaborate with our diverse teams and partners.

Your experience should include managing project budgets, tracking expenditures, and producing high-quality financial reports. You should be well-versed in working with local NGOs, ensuring compliance with donor requirements, and supporting their organisational development.

Strong interpersonal skills, meticulous attention to detail, and ability to work under pressure are integral qualities for a member of the RFUK team. This role would suit someone who is eager to develop new skills and contribute to the cause of protecting rainforests and supporting Indigenous Peoples and local communities. You should be committed to the mission of RFUK and be enthusiastic about contributing to the success of our projects. 

For further details regarding the role and specific qualifications required, please consult the Job Description. 

Founded in 2007, Help for Heroes is a charity dedicated to supporting veterans and their families as they transition from military to civilian life. Our mission is to enable the Armed Forces Community to live well after service not matter when or where they served, offering tailored life changing support for their physical, psychological, financial and welfare needs. We strive for veterans and their families to manage the impacts of their condition, injury or illness, and to feel valued, understood and recognised.

We are proud to make a difference. We’re bold in our actions and are driven by an innovative spirit with a focus on positive impact and shaping futures for those we support. Together, we foster an inclusive environment where everyone belongs and thrives, and we have the highest standards of respect, compassion and integrity in all we do to build trust and relationships across the charity. Levels of collaboration are high as we take ownership in delivering our strategy.

We have an incredible opportunity for the role of In Memory Officer to join our team. Could this be the role for you?

About You

Do you have a passion for in memory giving? Do you love stewarding supporters and providing them with the best experience? Do you have experience of implementing a range of in memory campaigns, products and activities? If so, this may be the job for you.

About the Role

Reporting to the Legacy & In Memory Campaign Manager, this role is responsible for supporting the delivery of the in memory giving programme and be the first point of contact for all in memory supporters. You’ll be developing and delivering engaging fundraising campaigns across different channels as part of our strategy to inspire people to give in memory of a loved one and to increase the income we’re able to raise so that we can reach and help more veterans. Developing relationships with supporters will be one of your strengths and you’re passionate about providing the best supporter experience for supporters across the charity. There’s lots of scope and potential for you to make a real difference and achieve considerable success in this role.

About the Team

The post holder will be working as part of the Individual Giving team in the Commercial Directorate which includes Legacy & In Memory, Supporter Care and Individual Giving. Across all our relationships, we build trust and engagement with our supporters and with each other. The quality of how we deliver our objectives is just as important as the end results. We are known for our expertise, supporter focus and collaboration. We’re friendly, supportive and like to get things done!

Are you passionate about community greenspaces and committed to inspiring others to feel the same?

The Orchard Project is looking for a Communications & Fundraising Officer with a proven track record of creating engaging digital content that really stands out from the crowd. You’ll also play a key role in helping to nurture our emerging individual giving programme. 

This part-time role (3 days a week) requires an excellent communicator with a keen eye for detail who is used to co-ordinating effective, creative marketing campaigns. 

Salary £29,642-£31,642 pro-rata new starter salary (plus London weighting of £4000 pro-rata if applicable) along with 5% employers pension, and additional training and wellbeing benefits. 

Since 2009, we’ve brought over 640 orchards into the heart of urban communities, specifically in areas of high deprivation where there is limited access to nature. We also train local people in the skills needed to care for those orchards, ensuring they remain viable for generations to come.

Key activity responsibilities of this role

Communications & Marketing (estimated to be 60%)

• Create engaging content for social media, our website, and other channels, working with the Communications Manager
• Work with the team to help broaden the diversity of our audience and engage new supporters
• Write a bi-annual supporter newsletter via Mailchimp, and assist project managers to create regional newsletters
• Work as part of a team to plan marketing campaigns with the aim of either growing our supporter base or raising funds for our work
• Develop inspiring case studies about our work and beneficiaries for use on social media, web, press, funding reports and bids
• Support The Orchard Project’s in-person and online events
• Assist staff with promoting events and courses via social media, Eventbrite and our website
• Assist with content gathering at in-person events to support storytelling
• Develop and maintain an effective, organised photo library for use across the organisation
• Other communications tasks as requested by the Communications Manager

Fundraising support (estimated to be 40%)

• Working alongside the Head of Fundraising, develop and implement a plan for growing and retaining our individual giving donor network
• Co-ordinate and execute a digital fundraising plan for supporter engagement, working alongside the Communications Manager and Head of Fundraising
• Support the creation of donor communications, such as thankyou letters and impact reports that ensure our donors feel valued and engaged
• Gather and organise key information to support our fundraising bids
• Provide audience insight and analysis on donor engagement and fundraising campaigns
• Other fundraising tasks as requested by the Head of Fundraising

We want The Orchard Project’s staff team to be as diverse as the communities we support. We are an equal opportunities employer and we welcome applications from people of all backgrounds regardless of race, religion, sex, sexual orientation, age or disability. 

More details about how to apply can be found on our website.

We are looking for a marketing and communications professional with excellent written skills to help share the stories behind the people and the charity. From promoting breaking news and covering live events, to marketing upcoming opportunities and representing the stories of the Soundabout community, this is a varied and exciting role, where a breadth of creative and digital skills is essential. As part of a small but passionate organisation, this role is key to developing our supporter base, increasing engagement with and awareness of the charity, promoting our services, and increasing our fundraising efforts using a mix of storytelling, marketing, videography and photography, research, and other communications tools. We are entering an exciting new phase of growth and development, and this is an opportunity to make a new role your own. If you would like to be part of a team making a real difference to Learning Disabled people through music, we'd love to hear from you.

Key Responsibilities

The candidate will be responsible for marketing and communications at Soundabout which includes:

• Review, update, and deliver a marketing and communications strategy and calendar to support Soundabout's goals, supported by the CEO.

• Plan and deliver strategic marketing campaigns and events (mostly digital), with strategic support from the CEO, including an annual winter fundraising campaign and ad host virtual events to promote Soundabout and build stakeholder relations.

• Develop, manage, and update the content on Soundabout's main website (WordPress), keeping it compelling, accessible, and on brand for all our key audiences.

• Maintain and update the Soundabout Families and Soundabout Choir Hubs websites, ensuring they stay up-to-date and on brand.

• Create, publish, and schedule posts for Soundabout's social media channels with the aim of engaging and growing our audience and in line with strategy, working with the CEO and wider team to determine content. Replying to and moderating conversations in our community spaces. We are currently active on Facebook, LinkedIn, Instagram, YouTube, and Bluesky.

• Design digital and printed marketing materials and publications, such as newsletters, annual reports / impact reports, and flyers for our different audiences.

• Collate content from across the team, to write and circulate newsletters and ad hoc bulletins, editing content so it is coherent in style, using MailChimp.

• Maintain brand consistency across all communications and craft clear, engaging, and inspiring market copy and compelling communications about Soundabout’s work.

• Collaborate with colleagues and the Soundabout community to collect and share their stories in an authentic and respectful way, further developing Soundabout’s storytelling work.

• Work with Administrator to review mailing lists set up on Salesforce (our CRM system).

• Promoting Soundabout’s commissionable activities, maintaining regular communications with commissioners, and proactively anticipating and negotiating renewals.

• Drafting and circulating thank you letters and other regular communications with Soundabout donors, funders, supporters, as directed by CEO.

• Be innovative: review and implement new technologies to improve our campaigns, drive engagement and boost supporter experience.

• Be reflective: review campaigns and proactively adapt plans to optimise future results. Provide analytics for reporting.

• Share stories externally, utilising publications / journals / virtual spaces related to the sectors Soundabout inhabits.

• Review and update automated responses for mailing list sign ups and donations.

Overview

The Dash Charity is looking for a Development Officer to join our wonderful team.

This is an exciting opportunity to be part of a local domestic abuse charity with a huge influence and reach. For almost 50 years The Dash Charity has been supporting individuals and families experiencing domestic abuse, empowering women, men and children to recognise the tactics of abuse, break the cycle, and take back control of their lives.

We were one of the first charities in the UK to be awarded Leading Lights status for our Advocacy and Outreach Services by SafeLives, and pioneered healthy relationships workshops in schools over a decade ago.

We run three refuges that offer a sanctuary to women and children escaping violence and abuse, offering specialist children’s support and one to one support for women.

We’re now looking for an ambitious and dedicated individual to help us to secure essential funding to continue delivering our life-changing services into the future.

Role Purpose:

We are seeking an ambitious individual that cares about ending violence against women and girls, who is determined to make a difference for all adults and children experiencing domestic abuse. As The Dash Charity Development Officer, you will be responsible for seeking funding from trusts and foundations, to enable us to deliver life changing services and projects.

You will have excellent attention to detail and be willing to gain a strong understanding of how the charity works and the services we deliver by working closely with our frontline staff.

You will work with our Senior Management Team to understand the charity’s impact, identify funding opportunities, and contribute to strategic service development. You will have strong communication skills and be able to build good relationships with our funders.

There will be opportunities for future growth in this role, with the potential management of direct reports as we expand our team. Hybrid remote working with some attendance on-site at services in Slough, Windsor & Maidenhead to colaborate with colleagues.

Key Responsibilities:

• Fundraising: Develop and submit compelling applications to trusts, foundations, and statutory funders.
• Research: Conduct thorough research to identify new funding opportunities and cultivate long-term donor relationships.
• Strategy: Contribute to the grants fundraising strategy and assist in achieving organisational fundraising goals.
• Events: Support the coordination of events for trusts and major donors, and represent The Dash Charity at external meetings.
• Stewardship: Provide high-quality feedback and reporting to funders, ensuring strong and lasting relationships.

About you:

• Passion: A strong commitment to ending violence against women and girls and a dedication to The Dash Charity’s mission.
• Communication Skills: Excellent written and verbal communication skills, with the ability to craft persuasive proposals and reports.
• Attention to Detail: A keen eye for detail and the ability to produce high-quality work under pressure.
• Team Player: Ability to work independently and as part of a team, managing multiple priorities effectively.

Desired experience:

• Fundraising Experience: A background in trust and statutory fundraising, with a proven track record of meeting income targets.
• Research Skills: Proficiency in prospect research techniques and knowledge of the funding landscape.
   

How to apply:

Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible. If you have any questions about the role, please do not hesitate to contact us.

To apply for this position, please review the full job description and then apply by emailing your CV and a cover letter to Nicola Miller, CEO.