Job title: Regional Centre Driver
Salary: £9,416.82 per annum plus Outer London Weighting
Location: Harrow Centre
Job type: Fixed term contract - 18 months
Hours per week: 20 hours
Closing date: 15 December 2019
Telephone interview date: w/c 06 January 2020
Interview date: 17 January 2020

Please be aware this is initially being recruited as a fixed term contract for 18 months, working 20 hours per week (2.5 days) on a rota basis to include weekends.

We are seeking an flexible individual with a commitment to animal welfare to join our team as Regional Centre Driver at our new Harrow Centre.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2018 we helped around 184,000 cats and kittens, an average of 500 per day.

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. In 2018, 41,000 cats were rehomed and 3,000 more reunited with their owners. This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection and we pride ourselves on our employees providing the very best in animal welfare and customer service.

As a Centre Driver, you will work to meet Cats Protections’ aims and values by providing first class service for the cats under your care. You will ensure the safe and timely collection, transportation and delivery of cats between various centres, branches, vets, shelters, fosterers and adopters, in compliance with Cats Protections policies and procedures.  Working with the wider centre team to plan and coordinate transport requests.

Our successful candidate will be an excellent communicator with strong organisational skills.  You will have the ability to prioritise own workload and work without supervision, be a strong, flexible team player and have lots of energy teamed with a positive upbeat attitude. Experience with animal handling and a full, manual driving license is essential.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

For further details please download the job description, available after you have clicked APPLY ONLINE:

• JD attached
• Candidate information sheet attached

Bank Driver/Support Worker (Ref: BDSW-1019)

Salary: £12 per Hour 
Hours: Various shifts available throughout the week inclusive of evenings, weekends and out of School term times
Contract: Flexible Bank Worker Agreement

Our Learning and Leisure Service runs an amazing programme of fun and educational opportunities for Children and Adults with Learning Disabilities. We provide a Day Opportunities Service throughout the year Monday through to Friday, there are currently 5 after schools clubs running during term times, 4 later evening adults clubs, weekend clubs and we also run a range of Play Schemes provisions out of School term time for children and young people across North London.

If you have a D1 allowance on your driving license and are able to drive a minibus or have a D1 allowance and are willing to do a short course to be able to then we would like to hear from you! We are looking for someone who has a lively and pro-active attitude to work and in return, we can offer you a range of training and development opportunities. 

How to apply: Please submit your up to date CV along with a completed application form.

Internal applicants: If you are interested in this role, please submit an expression of interest that addresses the requirements of the person specification, by giving examples of how you meet each criteria to demonstrate your suitability for the post. We encourage you to draw on your experience from your existing role at Centre 404 and explain what skills you have gained from it that are relevant to this role.

We would also appreciate if you could complete a diversity monitoring form.

Closing date: Friday 22nd November 2019, although applications will be considered for shortlisting on a rolling basis, and the closing date will be brought forward if a successful candidate is found prior to 22nd November.

Interviews held on: Throughout the advertisement period and ending week commencing 25th November 2019.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Please apply online with your CV and covering letter.

Simplified Recruitment is a Job Advertising Agency working on behalf of Centre 404. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website.
 Ref: SR506276

Do you have experience in project administration and logistics management? Are you interested in using your skills to improve international aid and development?

Publish What You Fund is the global campaign for aid and development transparency. We are an independent NGO combining robust research and technical expertise with targeted advocacy in order to make aid and development efforts more transparent and effective.

We are recruiting an Administrative Assistant as part of a team to support an exciting new project aimed at increasing the transparency of Development Finance Institutions (DFIs). We will examine the use of public money by DFIs to meet global development goals, including the Sustainable Development Goals. As more and more development aid is delivered through private institutions, we will utilize an evidence-based approach to advocate for greater transparency and accountability of DFIs, key drivers of private sector development projects.

As the Administrative Assistant, you will be part of a small but high impact team, with the opportunity to contribute to discussions across a range of work and support wider organisational learning. You will manage all logistical aspects for the project, including grant administration, event planning, flight and hotel bookings, expense claims and stakeholder communications. We are seeking an individual with strong organisational skills and an ability to manage multiple work streams and events.

This role reports directly to the overall project manager. It is a full time position (£24,000 per annum), based in London and is only open to candidates who have the right to live and work in the United Kingdom.

Further information

For further details of the role and requirements, please download the job description below.

Application details

The deadline for applications is 17 December 2019.  Please send your CV and covering letter (maximum two pages) explaining why you want to work for Publish What You Fund and how your skills and experience suit the specified requirements and responsibilities

We expect to hold interviews on Friday 20th and Monday 23rd December 2019.

Are you keen to use your research experience to investigate international development finance? Do you want to use your communication and analytical skills to advocate for more effective use of aid and development assistance?

Publish What You Fund is the global campaign for aid and development transparency. We are an independent NGO combining robust research and technical expertise with targeted advocacy in order to make aid and development efforts more transparent and effective.

We are recruiting a Research Assistant as part of a team to support an exciting new project aimed at increasing the transparency of Development Finance Institutions (DFIs). We will examine the use of public money by DFIs to meet global development goals, including the Sustainable Development Goals.  As more and more development aid is delivered through private institutions, we will utlize an evidence-based approach to advocate for greater transparency and accountability of DFIs, key drivers of private sector development projects.

The Research Assistant will be the intellectual focal point for the DFI project. You will be responsible for supporting the delivery of various work streams, executing research (literature reviews, interviews, primary and secondary data collation, and analysis) and producing high quality research outputs (policy briefs, issue papers, reports). You will be part of a small but high impact team, with the opportunity to contribute to discussions across a range of work and support wider organisational learning.

This role reports directly to the overall project manager. It is a full time position (£27,000 per annum), based in London and is only open to candidates who have the right to live and work in the United Kingdom.

Application details

The deadline for applications is 17 December 2019.  Please send your CV and covering letter (maximum two pages) explaining why you want to work for Publish What You Fund and how your skills and experience suit the specified requirements and responsibilities. 

We expect to hold interviews on Friday 20th and Monday 23rd December 2019.

Further information

For further details of the role and requirements, please download the job description.

Senior Innovation Manager

Permanent

London

£40,382 with an annual progression up to £44,869 (London based with availability at Whitecross Studios, 50 Banner Street, EC1Y 8ST)

Fancy working in a charitable organisation where innovation is prioritised and failure is positively celebrated as a necessary road to success? Come join an exciting new team at the Children's Society where you'll manage an innovation pipeline using insight as a core driver and use a mix of methodologies, including Business Model Canvas.

This post sits in the New Ventures team within our ambitious new Supporter Impact and Income Directorate and you will play an integral role in helping us to implement our transformational new approach to supporter engagement. Together we will connect, inspire and mobilise people and communities across the country to give their time, money and voice to our cause, collectively transforming the lives of vulnerable young people.

This is a crucial role in delivering a new 5 year Impact Strategy that will build a dynamic growing movement of people collectively transforming the lives of young people through their actions.

Innovation will be a major enabler of this strategy and has been identified as one of five core goals on the path to success. You will help deliver an innovation pipeline aimed at generating value with our core supporter segments to help achieve financial and non-financial objectives.

Working in the Supporter Income and Impact Directorate you will work closely with fundraising, communications, partnerships and our beneficiary programme delivery departments to ensure delivery of a fast moving pipeline with a joined-up approach to innovation.

While the role will capacity build business as usual teams to deliver incremental change to the performance of the current portfolio, the focus of this role will be to build and test completely new propositions, aiming for the truly disruptive, and at least, delivering completely new income and engagement lines for new supporters.

Vacancy closes 23:59pm 30th November 2019. Previous applicants should not reapply.

Please note that applications will be reviewed on a rolling basis. Moreover, interviews may commence prior to the advert closing date.

We are looking for a super-organised, multi-talented Head of Operations for a year long maternity cover contract.

The British Society for Rheumatology (BSR) is a UK wide membership organisation for health professionals in rheumatology. The BSR works to promote excellence in the care of people with rheumatic and musculoskeletal disorders and to support those delivering care at every step. The BSR works to ensure that clinicians, nurses and health professionals are educated and trained to provide high quality care. Our members look after every stage of life; children, adolescents and adults, across the whole patient pathway.

Role purpose

To oversee the management and development of BSR back office services including human resources, facilities, communication systems and IT infrastructure including the membership database.  To ensure these services run efficiently and effectively, making suggestions for improvement where appropriate. 

To oversee the development and implementation of the BSR membership strategy in order to maximise recruitment and retention rates leading to an increase in overall income from membership. 

Main responsibilities:

Facilities management

• To oversee the tenant arrangements, ensuring lease agreements are kept up to date and adhered to.
• To lead the relationship with the Managing Agent, ensuring that the facilities budgets are agreed annually and that all agreed work is completed on schedule.
• To lead on security systems, ensuring the building, staff, visitors and tenants are safe and that the building is secure at all times.
• To provide advice on the Charity’s insurance portfolio, reviewing requirements annually and negotiating best value for insurance premiums.
• To lead on or develop policies and procedures as appropriate; ensure compliance regarding health and safety, insurance, and the purchase and maintenance of equipment.
• To assist in identifying and developing managerial, administrative and operational policies and procedures, systems and other resources necessary to provide a quality service.
• To manage all external contracts with suppliers and ensure all contractors working on site comply with BSR’s policies.
• To lead on Fire Safety, ensuring equipment e.g. fire extinguishers are checked regularly.
• To ensure that the Charity’s premises are well maintained, providing a safe and attractive working environment and to carry out regular reviews to identify potential hazards or defects.
• To maintain the Disaster Recovery & Business Continuity Plan

Health and Safety

• To be the lead for all health and safety matters for the Society which will includes maintaining up to date knowledge of all relevant health and safety legislation.
• To ensure that relevant health and safety policies are in place, kept up to date and complied with, and that the appropriate level of training and equipment is provided

• To advise and assist managers and staff in being health and safety aware and legally compliant.  This will involve keeping up to date with developing issues in relation to legislation as well as monitoring and arranging training.
• To perform health and safety inspections regularly to ensure a visible health and safety approach, in partnership and by negotiation with BSR staff.

Human Resources

• To lead on all aspects of Human Resources management liaising with the Director of Operations.

• To implement and maintain best practice standards, ensuring adherence to HR policies and compliance with employee legislation.
• To provide leadership, guidance and support to other members of the Senior Management Team with the recruitment, induction, probationary reviews, performance issues, grievance and disciplinary procedures, appraisal and training for staff.

Information Communication Technology (ICT)

• To be accountable for ensuring the management, administration, development and performance of BSR’s ICT systems is safe, secure, effective and efficient, promotes best practice and is at an appropriate level to both support staff in their work and deliver high quality customer care.
• To develop and implement appropriate ICT strategies, policies and procedures.  To co-ordinate the planned maintenance and cyclical replacement of hardware and software.

Membership

• Oversee the development and implementation of a growth strategy for membership recruitment, retention, income and profitability including setting acquisition and retention targets, pricing and incentives
• Oversee membership and operational budgets which ensure an appropriate balance between income and the cost of managing operations and the membership scheme, to ensure maximum net contribution from these revenues.
• Maintain a culture of proactive customer service which will ensure that the service provided by the team to written, online, email and telephone correspondence from BSR members, visitors and other members of the public meet excellent, sector-leading standards. 
• Lead the team to ensure the effective performance of the customer database, and membership administration and correspondence.

Budget Management

• To manager the operations and membership annual budgets

Person Specification

Training, experience & qualifications

At least five year’s management experience in similar organisations.

Membership management experience within a membership or loyalty organisation.

Advanced working knowledge of managing a complex database and aptitude for the management and effective use of information systems in a membership and fundraising environment.

Commitment to maintain confidentiality and a high degree of accuracy in all aspects of the role.

Experience of managing a membership teams with specialised skills.

Proven track record of leading innovative service development in a membership/charity/not-for-profit environment.

Experience of developing, maintaining and growing a membership programme, preferably in the not-for-profit or charity sector.

Proven ability to deliver excellent customer service in a member services environment.

Ideally with annual planning experience in a not for profit/membership environment.

Project Management qualification e.g. Prince2.

Knowledge & skills

Excellent commercial judgement; good understanding of the main drivers of cost and revenue and ability to use this to make well-considered decisions or proposals.

Flexible and adaptable to changing priorities.  Resourceful and practical; can think on your feet and solve problems quickly and effectively. 

Positive “can do” attitude.

Thrives on and can demonstrate strong ability to drive and deliver successful change

Proven ability to motivate, enthuse and lead a team; thrives during periods of pressure and high volume of work and able to create an upbeat, motivating work environment.

Experience of presenting to a wide range of stakeholders and the proven ability to easily establish credibility and inspire audiences.

To be able to represent the organisation externally and provide presentations to internal and external staff and agencies.

About the role:

This is an exciting opportunity for a dynamic self-starter looking to enter the international development sector, with the chance to develop your corporate fundraising skills, including relationship building, account management, and prospect research.

The Corporate Partnerships Intern will be a vital member of the fundraising team, playing an important role in helping retain and grow Transaid’s income.

You will work closely with the Corporate Partnerships Officer to assist with the account management of a number of successful partnerships from the UK transport and logistics industry, as well as helping to research and secure new income and in-kind support.

About Transaid:

Transaid transforms lives through safe, available, and sustainable transport.

Founded by Save the Children, The Chartered Institute of Logistics and Transport (CILT), and its Patron, HRH The Princess Royal, the international development organisation shares 20 years’ worth of expertise from multiple countries with partners and governments – empowering people to build the skills they need to transform their own lives.

We focus on professional driver training and rural access to transport, to solve two of the biggest transport challenges in economically developing countries:

In sub-Saharan Africa, road deaths are the third biggest killer following HIV/AIDS and Malaria (Source: The World Bank) and the problem will only rise with the growing population. Drivers are at risk every time they sit behind the wheel due to a lack of legal enforcement and training, and badly maintained and overloaded vehicles.

We work with partners and governments to train driver trainers and to create and promote far-reaching improvements in driving standards, including curricula development. Our driver training programmes make drivers more competent, vehicles safer, and reduce death and injury on the road.

People living in rural areas of Africa often struggle to access vital services. Around 75% of maternal deaths can be avoided through timely access to vital childbirth-related care (Source: The World Bank).

We enable people living rural communities to reach health services when they are in need. We strengthen transport systems and provide access to appropriate forms of transport, including bicycle ambulances.

We are a unique, passionate organisation with the technical expertise to solve these transport challenges, but we couldn’t make a tangible, sustainable difference without our partnerships within the UK transport and logistics industry.

Funding from the transport industry, fundraising challenges and individual support allows us to carry our work where we see the greatest need and pilot new ideas to understand their impact and appropriateness. We can then seek funding from international donors to implement those solutions at a much larger scale, leveraging the industry’s initial investment.

Main Responsibilities:

· Support with the account management of a number of corporate relationships, helping to maximise income and in-kind support

· Work closely with colleagues to collate information, and produce engagement materials and reports for corporate partners

· Help to develop new and imaginative fundraising and employee engagement activities

· Contribute to Transaid’s digital marketing activities, including writing and supplying content for social media, website and e-newsletter, to engage new and existing supporters

· Provide ongoing day-to-day support to the Corporate Partnerships Officer and Fundraising Team, in order to support the deliverance of the Fundraising, Communication and Organisational Strategies

· Update tracking documents and databases, maintaining accurate records

· Undertake sector and company research in order to identify potential new prospects, and to inform the development of compelling proposals and pitches

· Keep up to date with fundraising and industry information, as well as developments in Transaid’s overseas programmes

· Represent Transaid at industry and sector events

· Other duties as agreed with the Corporate Partnerships Officer and Head of Fundraising

· Ensure that all work conforms to Transaid’s policies and guidelines

 Person Specification

Essential:

· Excellent verbal and written communication skills, with the energy and passion to engage people and excite them about Transaid

· Previous experience or good knowledge of fundraising

· Confident networker able to represent Transaid at industry events and to liaise with people at all levels, on the telephone, face to face and in writing

· Demonstrable research skills

· Strong time management and organisational skills, with close attention to detail and the ability to work on own initiative

· Competence in IT systems including Microsoft Office (Word, PowerPoint, Excel) and email platforms, such as Outlook

· Experience of working in an office environment

· Hard working, professional, team-player, with a can do approach

· Enthusiasm, creativity and commitment to the work of Transaid

Desirable:

· Understanding of and interest in international development

· Knowledge of the UK transport & logistics industry

· Experience of developing and maintaining long term relationships with supporters

· Experience or understanding of corporate fundraising and corporate social responsibility, and how this fits into a charity’s fundraising model

· Experience of prospect research

· Experience of managing information on fundraising databases or similar

In order to be eligible for this role, you must have permission to work in the UK.

Closing date: Sunday 22nd December 2019

 Interviews: Week commencing Monday 6th January 2020

Only applications with cover letters will be considered. 

 No agencies please.

Employ-Ability is a highly successful supported employment service, as well as a recognised Centre of Excellence. The Charity works with Essex Partnership University Foundation Trust to deliver an Essex wide Individual Placement and Support (IPS) service and from April 2019 with Norfolk and Suffolk Foundation Trust to deliver a West Suffolk, Ipswich and East Suffolk Service.

The role is part of an NHS England funded investment to expand IPS services. The contract is for an initial commitment to June 2020 with an expectation that it will then become a permanent post, subject to further funding.

The successful candidates will join our super successful West Essex team covering Harlow and surrounding areas and be embedded in NHS Mental Health teams and work closely with jobseekers and potential employers across the area to secure ongoing employment.

This fabulous role calls for empathy, determination and resilience, and a solution-focused results-orientated approach. The ideal candidate may have a recruitment, personnel or support work background, but is just as likely to have broad business experience, which can be drawn on to achieve positive outcomes.

Most importantly, you need to be personable, as well as a motivated self-starter who is resilient and has great communication skills. High quality staff are the key to our success and you will need to be self-motivated, passionate about supporting people and willing to actively promote clients to employers.

Employ-Ability offers 25 days holiday pro rata + Bank Holidays and a range of other benefits

Experience in at least one of the following fields is essential:

• Work with people with mental health conditions
• Work in a sales or recruitment capacity
• Work assisting individuals to identify and achieve their goals

Knowledge in at least one of the following fields is essential:

• Knowledge of disability issues, including mental ill health
• Knowledge of the jobs market and recruitment practices
• Knowledge of health and safety legislation and practice
• Knowledge of equal opportunities legislation and practice
• Knowledge of welfare benefits

Skills and competencies:

• Excellent communication skills
• Good interpersonal skills and the ability to build rapport
• The ability to organise one’s own workload and meet targets
• The ability to network effectively
• The ability to keep accurate records
• The ability to work in a team
• The ability to work creatively and problem solve
• Computer literacy
• Car driver*

Attitudes:

• A strong belief in the value of employment
• A desire to succeed in achieving goals
• A resilient approach to dealing with challenges
• A flexible and creative approach to work
• A belief in the importance of personal development and the value of training

Qualifications:

• Evidence of personal development through training, academic achievement or work experience
• A supported employment qualification
• A qualification relating to career planning
• Educated to ‘A’ level or equivalent e.g. NVQ 3

Experience:

• Working with people with disabilities: 1 year (Preferred)

Licence:

• Drivers Licence (Preferred)

Flexible Working Options Available:

• Not offered

What the job involves

Supporting the Head of Business Support, you will provide a business partnering service, and business-focused financial reporting services. Specific duties will include helping Directorates understand their business needs, providing insightful analysis and commentaries, producing monthly financial information and analysis (e.g. management accounts and KPIs), assisting with procurement and contracts, providing training and support during the forecast and budget processes and helping the charity achieve the best value for money.

What we want from you

With a degree or equivalent qualification, you will be at least a qualified Chartered Accountant (CIMA, ACCA, ACA or equivalent) and or at least part qualified studying towards full qualification. We are looking for someone who can provide effective and insightful business partnering support across multiple directorates, who can provide effective financial analysis and has great communication skills.

Why work for us?

We have a simple ambition – to stop men dying from prostate cancer.Through shifting the science over the next 10 years to focus on radical improvements in diagnosis, treatment, prevention and support, we can make prostate cancer a disease the next generation of men need not fear. Be part of a team that will put an end to prostate cancer being a killer.

The support we’ll provide

Join our team and you’ll be working at an award-winning charity that will help you learn, develop your skills and expertise, and achieve your highest aspirations. We provide everything you’d expect from a professional organisation – competitive benefits package, contributory pension scheme, life insurance and a season ticket loan – but much more besides. Work with us and you’ll see your efforts pay off as we fight for a better future for men.

PURPOSE OF THE JOB

As a Visitor Experience Manager (VEM) you will fulfil an important role as a member of the Operations team working with the Senior Visitor Experience Manager (SVEM) to deliver a world class visitor experience and to maximise visitor enjoyment by maintaining excellent customer service levels.

Having only been opened for 2 years, there are still a lot of opportunities to shape the Visitor Experience team, including volunteers, and continue to develop the visitor journey and experience during their time at The Postal Museum. There are also some procedures, targets and operations that still need to be refined so this will be a demanding and exciting role which will be an excellent career opportunity for the right individual.

The post holders will be expected to deliver daily operations, assist with planning and development of customer services standards with the support of the SVEM. The post holders will lead on the recruitment and training of the Visitor Experience teams developing and implementing a comprehensive induction and training plan alongside the other VEM.

You will also need to have effective working relationships with other departments to ensure the museum’s service standards and commercial targets are achieved.

As a Duty Manager you will hold responsibility for the opening & closing of the museum, the safety of our visitors and the running of the daily operations. You will also have a key part in enthusing the team to drive income generation and developing income streams with a commercial focus, whilst making the most efficient use of museum resources.  You will also be responsible for maintaining standards around excellent customer service.

Age UK is a charity for everyone, and our vision is a world where you and your loved ones can make the most of later life. If you are looking to use your technical expertise to make the UK a better place to grow old, then we might have the job for you.

Like any large organisation we have a complex IT infrastructure, and its optimum performance is integral to the work we do. As such, we are recruiting for an experienced IT Incident Manager to join the team and act as the primary escalation contact for major IT incidents, ensuring normal service is resumed as quickly as possible with limited impact on operations.

What will you do?

* Act as a primary escalation point for IT incidents
* Plan and manage support for incident management including tools, processes & procedures, and suppliers.
* Develop and maintain incident management systems
* Maintain relationship between service providers and customers to ensure a thorough understanding of the customer and their business drivers
* Ensure service performance reports are produced and SLA targets are monitored, and failure to achieve SLAs reported on

About you.

* Experience in a similar IT incident services role i.e Incident Manager, Major Incident Coordinator, Customer Relations Manager
* Experience of managing and supporting applications, infrastructure and networks in a complex IT environment
* Working knowledge of Azure including performance optimisation
* Excellent interpersonal and organisational skills
* An efficient approach to incident management resolution
* Ability to use monitoring tools and provide analysis
* Office 365 troubleshooting and configuration

What we can offer in return

We can offer a varied and challenging role in a friendly team and collaborative environment. Initially the role is for a 12 month fixed term period.

We can also offer a competitive salary between £34,000 and £37,000 and excellent benefits, including pension (we pay up to 9%), 26 days annual leave + bank holidays, season ticket loan, life assurance, healthcare cashback plan, flexible working and much more.

Additional Information

For a full list of benefits please click here

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are seeking two or more capable, experienced and reliable part-time Duty Managers for our three Extra Care schemes in Bromley.  You must be committed to providing high-quality, safe, person-centred care and support and to promoting the health and wellbeing of older people.

You will be rostered to work at a particular scheme but will be expected to provide operational management support and advice across the three schemes. You will travel between the three services as required to cover staffing shortfalls, respond to urgent situations and resolve other operational problems which may arise. You will liaise closely with the On-call Manager to determine service priorities and to problem-solve as required. Your role will include providing direct care and support as needed. You will deploy and support our staff to ensure that a reliable, safe and person-centred service is delivered, that CQC care standards are met and that the highest level of customer service is provided.

In order to carry out this responsible and rewarding role you will need to have had previous relevant experience, preferably gained in a supervisory or senior role involving the care or support of older people in an extra care, residential or domiciliary care service. The ability to provide respectful personal care is essential. You will need to be resourceful, resilient and good at solving problems and making decisions. You will be professional and accountable and have the ability to communicate effectively to service users, their families and other agencies. A commitment to excellent customer care is essential.

Hours of work will be part-time, based on undertaking 9 hour shifts, generally 7am to 4.30pm with a half hour unpaid break, to be worked over weekends or bank holidays, or at any other mutually agreed time to meet the needs of the service. The shift pattern is to be agreed with the successful applicant but could be every weekend, two weekends in three or every other weekend, as preferred.

You will require a relevant qualification in health or social care (such as NVQ or H&SC Diploma) and a good standard of written English and verbal communication.  It will be helpful to be a car driver/owner but not essential as we have a taxi account to connect the three services.

You will be a valued member of our Senior Management Team in Bromley and will have access to on-going training and opportunities for career development.

The purpose of this post is to be a key member of staff delivering the DayLight Mental Health Crisis Service, complimenting our out of hours NightLight provision.

Job Title: DayLight Worker
Salary: £21,720 FTE per annum incl. Outer London Weighting (OLW)
Responsible to: Services Manager
No. of Hours: 37.5 hours per week
Base: East Hertfordshire

The objectives of Hertfordshire Mind Network’s DayLight Mental Health Crisis Service are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

You will be line managed by the NightLight Team Leader for Hertfordshire Mind Network but will manage your own workload, prioritising tasks and working on your own initiative.

Key Responsibilities

• To play an integral role in instilling HMN’s values through the DayLight Mental Health Crisis Service.
• To provide short-term crisis resolution support to clients who are in crisis and experiencing emotional distress.
• To provide a prompt, effective response to anyone experiencing a mental health crisis and/or emotional distress during normal daytime opening hours when NightLight isn’t operational.
• To play a key part in the development and delivery of quality crisis support services.
• To provide consistent and clear line management and leadership to a diverse team.
• To work with the NightLight Team Leader to generate new approaches to crisis support services in line with identified need.
• To provide rapid response, short-term crisis resolution support to clients who are in crisis and experiencing emotional distress. This may include emotional support, advice and information, crisis resolution, problem solving, housing related support, support with benefit applications etc.).
• To facilitate a clear and easily accessible pathway into NightLight for individuals who present in crisis or are at risk of experiencing a crisis.
• To provide a prompt, effective response to anyone experiencing a mental health crisis and/or emotional distress during normal daytime opening hours when NightLight isn’t operational.
• Support service users who may have become reliant on the helpline, online messaging and/or visits to the centres and overnight stays, helping them to improve their coping strategies and to access other services and resources within their local community. This function will be supported by the peer support provision.
• To accept referrals from HPFT for individuals who are experiencing a crisis but do not need access to specialist clinical support.  If clinical input is required, the relevant teams will be contacted, assessment arranged and the client accompanied to access appropriate support.
• Ensure the delivery of quality services at all times.

Closing date for receipt of applications is Tuesday 17th December 2019 by 5pm.
We will close the advert prior to this date if we receive sufficient applications.

TO APPLY AND FOR MORE INFORMATION:

If you would like to apply for this position, please read the attached job description and click the apply button and attach your CV and covering letter, it will be sent automatically to us.

An approved Enhanced DBS check is required for this post.

Hertfordshire Mind Network is an Equal Opportunity and Mindful Employer.

No agencies please.

About us

The Sunrise Project is a small organization with an oversized impact. Driven by a passion to solve the climate crisis, we are a team of experienced campaigners, analysts and communication professionals with a mission to scale social movements to drive the transition beyond fossil fuels. With programs in the US, Europe and Australia, we’re focused on stopping major new fossil fuel projects, shifting the global finance sector out of fossil fuels, and accelerating the transition to 100% renewable energy in Australia.

Through our grants program we provide partner groups with the capacity they need, while our staff team provides strategy, analysis and networking support for partners to work together for greater impact. For more information about how we work, see our website.

Our Finance Program aims to drive a rapid shift of capital out of fossil fuels in order to hasten the transition to clean energy. Working in close partnership with a network of NGOs around the world, we have played a key role in the campaign to encourage the insurance industry to stop insuring and to divest from coal and other fossil fuels. We aim to build on this momentum within the insurance industry while also working with our network of allies to drive shifts with other key financial institutions.

About you

First and foremost, you’re deeply passionate about solving the climate crisis. You’re an experienced campaigner and have a track record of designing and implementing high impact campaigns that win real world outcomes. You’ve got your head in the clouds and your feet on the ground with a knack for developing and articulating big picture strategies while also being able to turn ideas into action. You understand power, who has it, how to build and wield it, and how it operates in the finance sector in relation to climate change. You’re a generalist with an ability to quickly understand and stay across a wide range of complex issues, while also building deep technical knowledge when you need to. If you’re a lone wolf, this role isn’t for you. The way we work is collaborative so you need to a great team player with strong facilitation skills and the ability to build strong relationships with a wide range of different players – from grassroots climate activists to corporate leaders and financial analysts.

The role:

Responsibilities

This is a senior role that will be responsible for co-developing and implementing strategies to drive large scale shifts in the financial system. Key responsibilities of the role include:

• Develop innovative strategies to accelerate the shift of the finance sector away from fossil fuels;
• Write briefing papers and public communications material;
• Lead strategy development processes, convene meetings and support collaboration between networks of NGOs and other finance sector stakeholders;
• Build relationships and actively engage with senior stakeholders in financial institutions;
• Commission research and carry out analysis to understand the role of financial institutions in the fossil fuel sectors;
• Manage contractors, service providers and potentially additional staff members;
• Design and manage implementation of campaign activities and events as required.

Specific skills/experience needed

• Minimum of 5 years experience leading corporate or finance sector campaigns with a demonstrated track record of implementing strategies that bring about real world change;
• Deep understanding of the drivers of financial markets and the fossil fuel industry;
• Proven ability to develop and articulate strategies to drive change in complex systems;
• Excellent facilitation and convening skills;
• Proven ability to work well in small teams in a fast paced environment;
• Excellent written and oral communication skills;
• High level of initiative and the ability to solve problems;
• Demonstrated commitment to climate justice;
• Knowledge of a second European language is a plus.

Employment conditions

• This is preferably a full-time position although 0.8FTE would be considered. Working hours are flexible.
• The location is flexible, with a preference for one of Europe’s major financial centers.
• We offer a generous salary and benefits.
• Some international travel is required as well as out of hours meetings across international time zones.
• The Sunrise Project values and celebrates diversity among our employees and in our movement. We are an Equal Opportunity Employer -- all qualified applicants will receive consideration without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, or family/marital status.