Location: Barnet SASS

Salary : £20,800- £23,200 pro rata .8 FTE  of £26,000-£29,000  per anum

Qualified applicants (with an accredited VAWG /domestic abuse qualification) dependent on experience: £27,000 - £29,000 pro-rata

Unqualified applicants, dependent on experience: £26,000-£27,000 pro-rata with the potential to gain a qualification and move to the qualified band.

Working pattern: 30 hours 

Type of contract: permanent 

Closing Date: 11th August 2021

Interview Date: 19th August 2021

Job Reference: SWA3141

Solace Women’s Aid exists to end the harm done through Violence Against Women and Girls. Our aim is to work to prevent violence and abuse as well as providing services to meet the needs of survivors particularly women and girls. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

About the Service

Barnet SASS provides support to survivors  in the London Borough people experiencing domestic abuse in the London borough of Barnet. Barnet Solace Advocacy and Support Service (SASS) is a team made up of IDVAs, a caseworker and a duty worker. We work with all levels of risk and work closely with our partner agencies to ensure survivors of domestic abuse receive a good standard of service.

About the Role

We are looking for an experienced duty and assessment worker to join our team. The successful candidate will act as the first point of contact for Barnet SASS, providing support and advice to survivors of domestic and sexual violence, managing incoming calls and processing referrals. 

About You

You will need a passion for working with victim/survivors and a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional support and initial advice to survivors.

You will have the skills to provide effective crisis intervention, carry out initial assessment of needs and allocate the case to an IDVA for ongoing support. 

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

We are seeking a capable, experienced and reliable part-time Duty Manager for our three Extra Care schemes in Bromley.  You must be committed to providing high-quality, safe, person-centred care and support and to promoting the health and wellbeing of older people.

You will be rostered to work at a particular scheme in Bromley but will be expected to provide operational management support and advice across the three schemes. You will travel between the three services as required to cover staffing shortfalls, respond to urgent situations and resolve other operational problems which may arise. You will liaise closely with the On-Call Manager to determine service priorities and to problem-solve as required. Your role will include providing direct care and support as needed. You will deploy and support our staff to ensure that a reliable, safe and person-centred service is delivered, that CQC care standards are met and that the highest level of customer service is provided.

In order to carry out this responsible and rewarding Duty Manager role you will need to have had previous relevant experience, preferably gained in a supervisory or senior role involving the care or support of older people in an extra care, residential or domiciliary care service. The ability to provide respectful personal care is essential. You will need to be resourceful, resilient and good at solving problems and making decisions. You will be professional and accountable and have the ability to communicate effectively to service users, their families and other agencies. A commitment to excellent customer care is essential.

Hours of work will be part-time, based on undertaking 9 hour shifts, generally 7am to 4.30pm with a half hour unpaid break, to be worked over weekends or bank holidays, or at any other mutually agreed time to meet the needs of the service. The shift pattern is to be agreed with the successful applicant but could be every weekend, two weekends in three or alternate weekend subject to mutual agreement.

As a Duty Manager you will be a valued member of our senior team in Bromley and will have access to on-going training and opportunities for career development.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

Job title: Floating Support Worker
Salary: £24,992 per annum
Contract length: 6 months with possible extension
 

The principal responsibility of the Floating Support Worker is to support and assist our Unaccompanied Asylum Seeking Children and vulnerable adults to develop life skills and access external support where necessary. You will also work alongside our Refugee Wellbeing Coordinator by supporting people experiencing mental health pressures, to access services and develop coping skills.

Interviews will be carried out by Zoom, this may be followed up face to face interview.

Causeway Irish Housing Association operates a 4 day working week (32 hours) and we are a London Living Wage Employer.

SENIOR YOUTH WORKER

Earls Court Youth Club is a small charity supporting local young people and their families for over 40 years. We are expanding our team in response to massive demand and increased funding through the Covid Crisis.

We're looking for an energetic and enthusiastic youth worker with at least three years relevant experience who is ready to progress to a leadership role. The post is an exciting opportunity to design and deliver outstanding youth programmes, and to support the Centre Manager in the development of the services and projects within the club.

If you are a responsible individual who is keen to develop and deliver a challenging and progressive youth work programme with children and young people from the diverse communities in the southern half of RBKC - then please apply!

Waking Night Children’s Residential Worker – Residential Home – Ealing

Young People 12 - 17 years old

40 hours per week including weekends and bank holidays

Waking Night Shifts: 9pm- 8am or 9:30pm- 8:30am

We have presently a fantastic opportunity to join one of our Residential Homes located in Ealing, and make a real difference to our Young People’s live.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal opportunity employer and keen to develop an inclusive workforce were people feel they belong.  We hope to attract applications from under- represented groups including people from different cultures, nationalities, socio economic backgrounds, ages, disabilities, religion, faith, sex, orientation, child care responsibilities and with gender diverse identities.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. 

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

About the Role

As Support Worker at St Christopher’s you will travel with our young people on their life journey and have the opportunity to make an impact on their lives. You will be coaching on life skills, joining in with activities, helping with homework and being a positive role model.

We aim to improve young people’s self-esteem so they believe in themselves and feel confident enough to reach for their dreams.

Applicants should have

• Genuine commitment to working and supporting Young People to achieve their full potential.
• Ability to build genuine and trusting relationships with young people.
• Resilience to cope with challenging behaviour and circumstances.
• Ability to motivate young people and encourage their independence.
• High personal and professional standards.
• Flexibility to undertake shift working including weekends and bank holidays, and occasional sleep-ins.

What you should expect from us

• Salary: £22,630 rising to £23,582, upon successful completion of probationary period and mandatory training.
• Competitive pay and reward structure offering salary progression based on performance.
• Tailored career development plan through our “St Christopher’s Academy”.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

Recruiting for a Support Worker to join our Mental Health Service in Tower Hamlets!

GBP 22,568 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Teresa House and Hamlets Way provide supported accommodation for customers with mental health needs who require a high level of support. Teresa House is a high support, fast stream mental health service, from which customers are expected to move on within two years. Hamlets Way is a high support, slow stream mental health service with customer move on expected within four years. Each service is made up of 16 units and operates 24 hours a day. The role requires shift working including weekends and evenings, but there are no sleep ins required at the service.

Job Overview:
Hamlets Way is a supported living accommodation, which has a heavy focus on supporting customers with enduring mental health care needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built across two floors, offering customers individual self contained flats and the use of shared communal facilities and gardens. The service is commissioned by the London borough of Tower Hamlets.

As a support worker you will play an integral role in developing effective support and risk management plans. You will also support customers with all aspects of their day to day living including; social and physical activities, medication, shopping, personal care, meal time preparation and managing finances.

Key Responsibilities:
- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week
- Support customers with dignity and respect in all aspects of their day to day living including; social and physical activities, medication, shopping, personal care, meal time preparation and managing finances
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health
- Experience working in a CQC registered setting
- Experience of delivering personal care / assistance

For the full job description, please visit the Look Ahead website.

Hounslow Young People is Supported Accommodation Service for young people and young parents aged 16-25 in Hounslow. The Service encompasses a mix of units across six sites supporting 57 vulnerable young people and 19 teen parents.

We are recruiting Waking Night Support Workers to join our dynamic service and team. In the role of Waking Night Support Worker; individuals will ensure continues support is provided to young people at the standards of day staff with particular focus on safety of vulnerable young people.

Job Overview:

Waking Night Support Worker will work in line with person centred risk assessments; support plans and liaise with Support Workers to provide comprehensive handover and partnership working. They will be observant of changes in behaviour and presentations ensuring appropriate actions are taken to document and report changes in support needs of young people.

Waking Night Support Worker will be able to carry out all necessary health and safety actions including light cleaning tasks and environment management. Furthermore they will actively seek out ways to work with the team and stakeholders to improve the experience of young people in the service.

The role requires individuals to work on a rota pattern including weekend working.

Successful candidates will:

Have a belief in young people, their potential to grow, succeed and thrive independently given the right support
Be motivated to achieve excellence and have passion for supporting young people to reach their potential, with a 'can do' attitude, and a willingness to get stuck in
Commit to providing opportunities for young people to achieve their goals
Be resilient and able to do deal with challenging and diverse behaviours positively
Have a strong Customer focus and commitment to putting Young People's interests and voices at the heart of all aspects of their support

Key Responsibilities:

Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals
Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork
Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support need

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

Skills, Knowledge and Experience:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting for 3 Support Workers to join our Young People and Care Leavers in Ealing!

GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Minster House is a specialist semi-independent service for young people in and leaving care aged 16-21. The service provides a high level of support to young people with a variety of complex needs. The service is staffed 24/7 by a team of enthusiastic and caring support workers. The service aims to support young people to manage and address their various support needs and risks whilst also supporting young people to learn basic life skills and be ready to live independently.

We are currently looking for 1 Support Worker at Minster House and 2 Support Workers at Horn Lane.

Job Overview:
Support Workers to provide support to customers who are in the care sector and are in the process of gaining independent skills to be able to move on and live independently.

To help the customers to develop the life skills they require to meet the assessed needs of the customers of the service.

Support Workers will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- NVQ Level 3 or equivalent experience in the social care/charity sector

Desirable:
- Experience working with Care Leavers

For the full job description, please visit the Look Ahead website.

Our Youth Hubs play a key part in helping young people’s personal and social development. Based in Westminster, The Amberley and Churchill Gardens, provide a space for young people aged 8-19 to take part in activities such as music production, sport and games, as well as development programmes such as healthy relationships, inclusion and diversity training. Bridging the gap between formal and non-formal education, we help young people learn about themselves, and others around them to create positive outcomes for their futures.

Closing date and Interviews: There is no application deadline.  We will review applications and interview suitable candidates as they are identified.

Recruiting for a Support Worker to join our Mental Health Service in Tabard Court!

GBP 22,360 per annum, working 40 hours per week full time, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

Support workers at Tabard Court will work within a multi disciplinary team, providing support to customers with a range of mental health needs and who have had contact with the Criminal Justice System. This will include support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence based care and risk management strategies. You will be highly motivated and committed to continuous professional development.
You will work flexibly to respond to emerging needs and effectively address the needs of the customer group. This role will include shift working including : weekends, bank holidays, late shifts and regular sleep in duties.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where customers have not yet developed the skills, to ensure they enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain digital and physical records as required at the project under the direction of the Support Workers/ management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

- Relevant specialism experience

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

We are now reviewing a first pool of applications. We are likely to hire someone from that group, and won't be reviewing any new applications unless necessary. If you do send an application from 26th July onwards, and do not hear from us within 3 weeks, please consider your application unsuccessful. As a small charity, we don't have the resources to reply to all candidates. 

ABOUT US 

Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing marginalisation and social exclusion. 

At Likewise our culture is all about being human together. More human organisations do more human work. We put a lot into creating authentic relationships, work hard to support each other’s sense of belonging and love learning together through the work we do. 

Our three areas of work are:

• Community – building safe spaces for people to be themselves, and feel a sense of belonging, connectedness and acceptance;

• 1-to-1 Support – providing flexible, person-centred support to meet the complexity a person experiences in their day-to-day life, whether at home or out in the community;

• Shared Learning – facilitating experiential learning and formal training opportunities that support personal wellbeing and skills development.

CONTEXT

The Support Worker will help the delivery of our Support & Connect service, which is run as a partnership between Mind in Camden and Likewise. It been designed to provide person-centred, flexible community support for people living with mental illness. Each person will be assigned a Support & Connect Worker, who will build a relationship with them to understand together how their wellbeing can be supported and sustained. This might include linking them to community opportunities, working on benefits issues, finding debt support, navigating housing challenges, building relationships and improving communication with their clinical teams, or linking them in with volunteers. Whatever they do, it will be tailored to each individual and be flexible with them as their needs change over time.

Workers will be expected to make autonomous decisions based on the realities of their clients’ experience, demonstrating a flexible and creative attitude to support work whilst continually reflecting on and learning from successes and mistakes. They will be supported in this by regular supervisions, reflective spaces, learning spaces, and team meetings, in which their contribution is vital.

Client work will be a mix of face-to-face meetings, phone calls, and video calls, based on client preference and local pandemic restrictions. Whilst most administrative duties will be performed remotely whilst the pandemic continues, this may change. 

Strategic decisions on the service will be heavily influenced by client and worker experiences - as such, key workers will be expected to carry out evaluative tasks and reflect and comment on how the service could improve. 

(See more information about the service in the attached description). 

KEY TASKS

1-to-1 Support Work 

• Managing a caseload of up to 25 active clients and 20 ‘on pause’ clients living with mental illness 

• Building understanding of individuals needs and personalities in order to provide appropriate support 

• Providing emotional and practical support based on a human-to-human, accepting support relationship 

• Linking clients in with relevant community resources and opportunities 

• Building relationships with local community groups to increase client access and supporting them to feel confident working with people living with mental ill health 

• Building relationships and communicating with clients’ clinical teams, including GPs, care coordinators and mental health social workers

• Making frontline decisions based on client realities

• Move clients into differing kinds and intensities of support based on their need and capacity 

• Following safeguarding practices 

Office work 

• Keeping care notes updated

• Organising their own diary 

• Communicating clearly and quickly with relevant members of local support team 

• Participating and contributing to Likewise learning and reflective spaces 

• Feeding back and sharing insight and learning in order to improve the service

• Carrying out evaluative tasks such as client and key worker questionnaires 

WHAT WE ARE LOOKING FOR

We’re not looking for any specific qualifications or similar experience as prerequisites for applying. We recruit based on openness to learning, alignment with our values and best fit for the role.

We’re looking for individuals who are: 

• open–minded, willing and excited to learn 

• passionate about people and personal development 

• excellent communicators – both orally and in written work 

• team players with a strong work ethic 

KEY DETAILS 

• Full-time, or part-time (minimum 4 days per week)

• Temporary position, until end of October 2021

• Flexible working, structure your time in a way that works for you, your role and the team. 

• Equivalent to 28 days annual leave + bank holidays

• 8% employer’s pension contribution 

• With Covid restrictions lifting, we expect our staff will move to a mixture of remote and office-based work (which will be at our Likewise Hub in Swiss Cottage).

 
BRING YOUR WHOLE SELF TO WORK, IT’S ALL WELCOME

We’re passionate about creating a workplace that promotes and values diversity, inclusion and belonging. We believe that organisations that are diverse are vital to our communities. 

But - we also know that we're not there yet, and this is particularly true of the diversity in ethnicity, age and physical health represented amongst our current staff. While we're not where we want to be, we're fully committed to learning, holding ourselves accountable and having the hard conversations needed on our journey towards making our vision a reality.

HOW TO APPLY

We will meet with candidates as applications come in and are looking to appoint someone as soon as possible. 

Please send us your CV and a tailored letter, stating when you're available to start and whether you're looking to do 4 or 5 days per week. Please do not send a standard cover letter. 

Feel free to contact us if you have any questions. 

Recruiting for a Support Worker to join our Homelessness and Complex Needs in Lambeth!

GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

The service provides specialist support to our customers in a range of areas including: borderline mental health issues, histories of complex offending and anti social behaviours, substance misuse issues, survivors of domestic violence and rough sleepers.

We work with some of the most complex and challenging people in the UK and every working day presents interesting - and unusual - incidents, situations and activities. Many of our customers will have been through the cycle of homelessness several times before, so a successful candidate will require an unquenchable can-do attitude and a healthy capacity for patience.

Given the complex traumas experienced by our customers we are ideally looking for emotionally resilient candidates that have some experience in dealing with complex and challenging behaviours and/or are interested in developing a therapeutic and psychologically informed approach and environment.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/ domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:
Essential:

- NVQ Level 3 or equivalent experience in the social care/charity sector
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting for 3 Support Workers to join our Young People and Care Leavers in Ealing!

GBP 22,568 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Minster House is a specialist semi-independent service for young people in and leaving care aged 16-21. The service provides a high level of support to young people with a variety of complex needs. The service is staffed 24/7 by a team of enthusiastic and caring support workers. The service aims to support young people to manage and address their various support needs and risks whilst also supporting young people to learn basic life skills and be ready to live independently.

Job Overview:

Support Workers to provide support to customers who are in the care sector and are in the process of gaining independent skills to be able to move on and live independently.

To help the customers to develop the life skills they require to meet the assessed needs of the customers of the service.

Support Workers will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- NVQ Level 3 or equivalent experience in the social care/charity sector

Desirable:
- Experience working with Care Leavers

For the full job descriptiom, please visit the Look Ahead website.

Have you experience and a passion for working to support women? We are seeking a new team member to join our small, well-established charity, to support and empower women who experience multiple disadvantages and want to make positive changes to their lives.

We are seeking a Women’s Support Worker to join our Door of Hope team in the East End of London.  The role will involve working directly with women who sell sex in Tower Hamlets; supporting them to make goals and support the changes that they wish to make, through information sharing, advocacy, and practical support.  We offer this whilst also providing a non-judgemental, and confidential space to talk and be heard.

About You:

You will have the commitment and creativity to engage women who can often be isolated and have difficulty engaging with other services.  You will be able to think and work independently, yet also be a supportive colleague to the wider team.  You will have frontline experience of working with vulnerable women/adults.  This might be within the context of domestic/sexual abuse, substance misuse, mental health, or housing. Or it may be of direct experience of women in the sex industry.  You will thrive on supporting women to become empowered and to make positive change. 

You will possess energy, motivation, and professional resilience.  You hold a level of confidence in advocating on behalf of women and to other professionals and services, whilst ever mindful of ways to support and encourage the empowerment of women in the process.

About Us:

We are an established charity with over twenty years’ experience of journeying alongside women who sell sex in the East End of London.  We are embedded within Tower Hamlets and are a key-player within the landscape of the support services within the Borough.

Door of Hope provides a safe and confidential space for women who currently, or in the past, have sold sex and who want support or to exit prostitution.  We work with women to initially ensure their safety from violence or coercion, then to address the underlying issues that lead them to sell sex.  We work within women-centred model and adopt a trauma-informed approach.

We take the well-being of our staff seriously, and actively encourage our team to take time to reflect and to continuously develop their skills and knowledge.  We offer regular clinical supervision, a development and training budget, as well as regular team training and reflection events.