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Help shape the UK’s dedicated Muslim Cancer Support Network. Lead, inspire and support volunteers delivering faith‑sensitive cancer support across the country.
Safeena is the UK’s dedicated Muslim Cancer Support Network, created to ensure no Muslim facing cancer feels alone. As we grow into a professionally governed national charity, we are recruiting a Volunteer Manager to lead, develop and support our expanding volunteer workforce.
The Volunteer Manager will oversee Safeena’s national volunteer programme including Befrienders, Community Champions, Bereavement Volunteers and operational volunteers, ensuring high‑quality recruitment, training, safeguarding, supervision and ongoing support. This role is central to Safeena’s transformation programme, helping build a credible, compliant and compassionate volunteer service that reflects the needs of Muslim communities affected by cancer.
Key Responsibilities
Recruit, onboard and train volunteers
Deliver induction and ongoing training programmes
Provide supervision, wellbeing support and reflective practice
Coordinate rotas, assignments and community outreach activity
Maintain volunteer records, policies and compliance
Promote Safeena’s volunteer opportunities across communities and mosques
Person Requirements
Essential
Experience managing or coordinating volunteers
Strong organisational and communication skills
Ability to support volunteers in emotionally sensitive roles
Knowledge of safeguarding and confidentiality
Confident delivering training or group sessions
Desirable
Experience in charity, community or health settings
Understanding of Muslim communities and culturally sensitive support
Training in safeguarding, bereavement or cancer awareness
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
For over 20 years, Village Water has been committed to transforming lives in Africa by delivering vital support in safe water, sanitation and hygiene education (WASH) to rural communities in Zambia and Mozambique. Collaborating with local partners, we reach the most marginalised populations in villages, schools, and health centres improving health and empowering communities with opportunities to thrive.
The Role
As the Monitoring & Data Officer, you’ll support the Monitoring & Data Manager and Coordinator to validate, clean, and manage programme data. You’ll review submissions for accuracy and completeness, resolve discrepancies, and help ensure the integrity of the data that underpins our impact. Your work will support evidence-based decision-making. Collaboration and attention to detail are key, as is a passion for improving lives in rural Zambia and Mozambique.
Your Responsibilities:
About You
We're looking for someone who is passionate about the cause and excited to make a meaningful impact. Your experience will include:
Why Village Water:
We are a small, dynamic team that values our personal touch, collaborative approach, and unwavering commitment to driving positive change. You'll work alongside passionate individuals who are making a tangible difference in people's lives every day.
Equality and Diversity
Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential.
Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance.
Closing date: 4th October 2026 17:00
Better health, education and opportunity for everyone, through safe water, sanitation and hygiene.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Brightside and help transform the futures of young people facing barriers by securing the funding and partnerships that make life-changing mentoring possible. This is an exciting opportunity for an ambitious fundraiser to play a key role in growing our impact across the UK.
Brightside is the UK's leading online mentoring provider, connecting young people with relatable role models so they can make confident and informed decisions about the future. Since 2003, we've supported more than 178,000 young people and facilitated over three million messages between mentoring pairs on our safe and secure online mentoring platform.
We're looking for a talented Fundraising and Partnerships Manager to help deliver our growth ambitions. Working closely with the CEO and Senior Partnerships Manager, you'll play a key role in securing the funding and partnerships that enable Brightside to expand its reach and impact.
What you'll be doing
What we're looking for
Why join us?
For full details of the role, responsibilities, person specification, benefits and application process, please see the attached job description.
Applications without a cover letter or response to the screening question will not be considered.
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Senior Information and Education Manager.
Salary: £40,000 - £45,000
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required
This is an exciting opportunity for an experienced health information, content or patient education professional to lead APF’s information and education work, ensuring people affected by pulmonary fibrosis can access clear, accurate, trusted and accessible information when they need it most.
Key responsibilities
We are looking for:
If you are an experienced health information or patient education professional looking for a role with genuine purpose and impact, we would love to hear from you.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Healthcare Professional Education and Engagement Manager.
Salary: £34,000 – £37,500 per annum
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.
You will build relationships with clinicians, nurses and other healthcare professionals, develop a national programme of education and engagement, and help turn clinical insight and lived experience into practical resources and opportunities for collaboration.
Key responsibilities
About you
You will have experience of working with healthcare professionals, clinical stakeholders or professional audiences, alongside strong relationship-building and project coordination skills.
We are looking for:
This is a fantastic opportunity to use your healthcare engagement and education expertise to make a real difference to people affected by pulmonary fibrosis.
If you are passionate about improving healthcare and are looking for a role with genuine impact, we would love to hear from you.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Voluntary Organisations Disability Group (VODG) is the leading membership body for voluntary sector organisations that support disabled people. Representing over 145 organisations across England and Wales, we bring together leaders, experts and partners to influence change, share learning and strengthen the sector.
We're looking for an experienced and enthusiastic Events and Engagement Manager to lead the delivery of our growing programme of conferences, professional networks, member events, learning opportunities and stakeholder engagement activities.
This is a varied and rewarding role at the heart of the organisation. You'll be responsible for creating exceptional experiences for members and delegates, coordinating high-profile events, supporting external engagement activity, managing key relationships and identifying new opportunities to increase member participation and value. You'll also use data, feedback and insight to continually improve our offer and help shape future engagement activity.
We're looking for someone with strong event and project management experience, excellent organisational and communication skills, and the ability to build productive relationships with a wide range of stakeholders. You'll be equally comfortable managing the detail of event delivery and contributing to wider organisational objectives.
In return, you'll join a small, ambitious and supportive team committed to improving the lives of disabled people by supporting a strong and vibrant voluntary sector.
If you're passionate about bringing people together, creating engaging experiences and making a meaningful difference, we'd love to hear from you.
Our vision is for an ambitious, trusted and vibrant voluntary sector that works together to enable disabled people to live the lives they choose.


The client requests no contact from agencies or media sales.
Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Senior Education and Events Officer.
Salary: £31,000 - £34,500
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.
This is an exciting opportunity for an experienced events and education professional to coordinate and deliver APF’s education and events programme for people affected by pulmonary fibrosis, healthcare professionals and wider stakeholders.
Key responsibilities
We are looking for:
Experience within a health, charity, membership, education or patient-support setting would be desirable, as would experience working with clinicians or supporting external conferences, policy events or funded activity.
If you are an organised, collaborative events professional looking for a role with genuine purpose and impact, we would love to hear from you.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Fundraising Manager will play a key role in securing sustainable income to enable Amber to achieve its mission. Working closely with the CEO, you will develop and deliver fundraising across a diverse range of income streams, building strong relationships with funders, supporters and partners.
As Amber's sole fundraising professional, you will lead all aspects of income generation, building on established income streams such as trusts and foundations, community fundraising, individual giving and events, while developing income streams that are at an earlier stage, including legacy giving and corporate sponsorship. You will work closely with the CEO and colleagues across the organisation.
This is a varied and rewarding role that combines strategic planning with hands-on fundraising, offering the opportunity to make a direct impact on the lives of blind and partially sighted children through music.
Main duties and responsibilities:
- Planning and Monitoring
- Trusts and Foundations
- Community Fundraising
- Corporate Sponsorship
- Individual Giving
- Events and Campaigns
Providing musical opportunities for blind and partially sighted children, including children with more complex needs.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.
Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.
We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.
Role Purpose
We are looking for a Senior Information and Education Manager to lead our patient information and education work, ensuring people affected by pulmonary fibrosis can access clear, accurate, trusted and accessible information when they need it most.
This is a strategic and hands-on role. You will shape APF’s information and education offer across digital, print and live formats, develop and improve patient information, lead a review of our website content, and ensure our resources remain evidence-based, accessible and shaped by lived experience.
You will also oversee our education programme and line manage our Education and Events Co-ordinator, helping us deliver high-quality events and education that respond to the needs of people affected by pulmonary fibrosis.
We are looking for someone with strong experience in health information, patient education or health content. You will be an excellent writer and editor, able to make complex information clear and accessible, with the strategic thinking and project management skills to turn insight and evidence into practical improvements.
This is an opportunity to play a leading role in ensuring people affected by pulmonary fibrosis have the information, education and support they need throughout their journey.
To apply, please submit a CV and a covering letter of no more than two pages outlining your suitability for the role and how your skills and experience meet the requirements of the job description.
Interviews will be held on a rolling basis, so we encourage interested candidates to apply as soon as possible.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote; able to travel into London easily
Benefits: Flexible working, private healthcare, 35 days annual leave (in addition to bank holidays), £500 contribution towards work laptop
Reporting to: Director
About the Schools Consent Project
The Schools Consent Project is a UK-based charity dedicated to educating young people about sexual consent and healthy relationships. We deliver workshops in schools and educational settings led by trained volunteer lawyers. By introducing consent literacy at school, young people are more likely to make informed, ethical decisions and are less likely to experience or perpetrate sexual violence in later life.
Through this hire, we aim to scale access to high-quality consent education.
Role Summary
The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities
Business Development & Lead Generation
• Develop and execute a proactive outreach and growth strategy to increase workshop bookings.
• Develop and maintain relationships with existing schools; ensure SCP’s workshop content remains responsive and reactive to the emerging concerns of young people when it comes to sex, consent and the online world.
• Generate leads through cold outreach, referrals, events, and campaigns.
• Contribute to and maintain a pipeline of new schools and educational settings.
• Reinvigorate historic relationships with schools.
Account Management
• Convert enquiries and prospects into confirmed programme partners.
• Present the charity’s offer and impact to senior school leaders, safeguarding leads, and decision-makers.
• Manage key accounts and ensure high levels of partner satisfaction and retention.
• Promote additional workshops and programmes where appropriate (eg. teacher training; parent workshops).
• Track booking trends eg. seasonal vs. reactive bookings; develop a communication strategy around each ‘type’ of school, involving timely booking reminders.
Pipeline, Targets & Performance
• Manage outreach targets for bookings, partnerships, and regional coverage.
• Monitor conversion rates, pipeline value, and performance metrics.
• Produce regular forecasts and performance reports.
• Use data and insight to refine sales strategies and improve outcomes.
Marketing & Promotion
• Help develop compelling outreach materials and campaigns.
• Deliver presentations, webinars, and pitches to prospective educational partners.
• Represent the organisation at conferences, networks, and sector events.
• Help gather case studies, testimonials, and impact data to support outreach and fundraising.
Delivery Coordination
• Work closely with our Volunteer Manager and Operations Manager to match supply with demand.
• Ensure smooth handover from booking to delivery.
• Anticipate capacity constraints and manage partner expectations.
Team Leadership & Development
• Contribute to the development of outreach systems, processes, and tools.
• Share insights and learning across the organisation.
• Oversee team members currently managing school outreach.
Person Specification
Essential Criteria
• Proven experience in sales, business development, partnerships, or outreach roles.
• Experience working with schools, education providers, or youth services.
• Track record of meeting or exceeding targets.
• Excellent communication skills.
• Strong relationship management and account development experience.
• Highly organised, with strong CRM and data management skills.
• Ability to work autonomously and drive results.
Desirable Criteria
• Experience working in the charity, education, or public sectors.
• Knowledge of safeguarding and child protection frameworks.
• Understanding of social impact measurement.
Values and Approach
We are looking for someone who:
• Is committed to our mission and values.
• Demonstrates empathy, professionalism, and integrity.
• Works collaboratively and inclusively.
• Is proactive, adaptable, and solution-focused.
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
We ask applicants to draft their applications without using AI (save for checking spelling or grammar), so that we can get a real sense of your suitability for the role.
The client requests no contact from agencies or media sales.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
We are currently recruiting an Education Programme Lead to join us on a fixed-term contract until March 2027.
Education Programme Lead
Contract: Fixed term until March 2027
Work Pattern: 35 hours per week. (1 FTE). We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible
Salary: £51,349 (£55,512 if based in London)
Location: London E8 / Belfast, Northern Ireland / Newton Abbot, Devon / Sheffield / Remote within the UK. NCB promotes a hybrid, flexible way of working with 1 day working in the office if based in London.
The Vacancy
This role will lead key programmes of work related to education and equalities and will work to influence legislation, policy and practice to secure system improvement, more inclusive opportunities and better outcomes for children and young people, with a particular focus on disabled children and young people and those with special educational needs.
This role will also be involved in developing opportunities for work on education and equalities to improve access and inclusion in schools, and early years and post-16 settings. They will also develop and hold relationships with partner organisations, local and national agencies, to influence and respond to national education policy affecting wellbeing and disabled children and young people and those with SEN.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
Applications close at 08:00am on Friday 25th September 2026.
Assessment and interviews to be conducted on Thursday 15th October 2026.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
PWSA UK is looking for a relationship-focused fundraiser to grow income from major donors, corporates, trusts and foundations, including pharmaceutical companies. This new role will help build lasting supporter relationships and secure significant gifts that make a meaningful difference for people with Prader-Willi syndrome and their families.
About the role
This is a new role and you will identify, cultivate, solicit and steward prospective and existing supporters, developing tailored communications, proposals and engagement opportunities that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will manage relationships, support donor meetings and events, and maintain accurate donor records and pipeline information.
• Build and manage a portfolio of prospective and existing major donors.
• Research and identify new supporters and relationship opportunities.
• Develop persuasive proposals, cases for support and donor communications.
• Support cultivation, stewardship, meetings, visits and events.
• Keep accurate records, forecasts and pipeline reports.
About you
You will be an excellent communicator, careful researcher and organised relationship manager, with experience in major giving, corporate fundraising, or trusts and foundations. You will be confident working with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.
Why join us?
This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.
Please contact PWSA UK via our website for an informal discussion if you are interested in the job and to find out more about the work of the charity
Every person with PWS community has access to high quality care, opportunity and support to overcome the challenges of PWS



The client requests no contact from agencies or media sales.
Join SafeLives and help transform the response to domestic abuse across the UK
As our Lead Trainer and Assessor, you will play a key role in equipping professionals across policing, health, social care, housing, education, the specialist domestic abuse sector and beyond with the skills, knowledge and confidence to provide effective responses to domestic abuse. Through the development and delivery of high-quality training programmes, you will help ensure that victims, survivors and their families receive the right support at the right time.
Working closely with colleagues across the Training and Development Team, associate trainers, commissioners and external partners, you will lead on the delivery, assessment and quality assurance of accredited and non-accredited training programmes. You will develop engaging training materials that place lived experience at the heart of learning, support the development of new training offers in response to emerging sector needs, and contribute to SafeLives' reputation as a leader in domestic abuse training and professional development.
We're looking for someone with excellent facilitation, communication and relationship-building skills, alongside strong knowledge of domestic abuse and experience of working with victims, survivors and their families. You'll be confident delivering training to a range of audiences, committed to creating engaging learner experiences, and motivated by the opportunity to improve practice and outcomes for those affected by domestic abuse.
This is an exciting opportunity to join a collaborative and values-led organisation where bravery, inclusivity, rigour and humanity are at the heart of everything we do. An understanding of the complexities of domestic abuse, multi-agency working, and the importance of placing survivor voice and lived experience at the centre of our work is essential.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.
In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.
Together we can end domestic abuse. Forever. For everyone.
Benefits
How to apply
If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 5th October. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.
The client requests no contact from agencies or media sales.
Self-Employed Associate – National Project Manager
Key details
About the Ethical Property Foundation
The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.
We are seeking an experienced self-employed Chartered Surveyor to join our team and lead development and project management work.
The role
As Associate – National Project Manager, you will lead development projects from inception to completion, provide strategic advice to clients and oversee project teams and consultants.
This role would suit an experienced Chartered Surveyor with strong project management expertise, commercial awareness and a proven record of delivering development projects.
Skills and experience
You will have:
What we offer
Deadline for Applications:
Thursday 1st October with Interviews being held remotely on Teams on Thursday 15th October.
Your covering letter should explain:
The Ethical Property Foundation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who Are We Looking For?
We are seeking an experienced Associate Trainer to deliver high-quality training and workshops across Northern Ireland on behalf of Ygam as and when required. Although remote working, they would need to be living in NI for travel and delivery purposes. This position is offered on a self-employed associate basis (contract for services). The post holder will facilitate engaging learning experiences, maintain high standards of safeguarding and quality assurance, and contribute to Ygam's mission by helping professionals understand and respond to gaming and gambling-related harms affecting children and young people.
The role is ideal for an experienced trainer, educator or youth practitioner with strong facilitation skills and knowledge of safeguarding, education or public health, who is passionate about improving outcomes for children and young people. You will be confident working independently and remotely, while also collaborating effectively as part of a team.
You will be skilled at adapting training delivery to meet the needs of different audiences and contexts, ensuring sessions are inclusive, engaging and responsive to participant needs.
Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans.
Main Role and Responsibilities
You will be responsible for delivering training across Ygam’s portfolio of programmes, including education, youth work, health, social care, community and sporting sectors.
You will lead workshops and training both online and face to face. The role will support professionals, parents, carers and young people to understand and help prevent gaming and gambling harms. It will focus on using education to increase awareness of the social, environmental and commercial influences, including the practices of the industries, that can shape behaviours and increase the risk of harm among young people.
A crucial element of your role will be updating all relevant records and CRM systems.
You will be required to market additional learning, resources, and training opportunities to delegates and to promote the work of Ygam at conferences and events.
Role Requirements
Duties will include but not be limited to:
Delivery
· Deliver the Ygam portfolio of workshops (online and face to face)
· Provide high-quality training to a range of professionals and young people in line with Ygam’s quality standards and facilitator guidance
· Be responsive to delegates needs, providing excellent customer service and answering questions and queries in a supportive manner
· Provide regular feedback on training materials, recommending adjustments if needed for Northern Ireland
· Escalate safeguarding, wellbeing or reputational concerns promptly in accordance with Ygam policies and procedures
· Act as an ambassador for Ygam, ensuring all interactions with delegates and stakeholders reflect organisational values and professional standards
· Highlight further training and / or partnership opportunities for Engagement Managers through workshops and delegate contact.
Planning
· Work with Engagement Managers to schedule delivery
· Ensure all resources and materials are up to date and be prepared for delivery
· Develop materials for information sessions and present to external stakeholders
· Ensure joining instructions are sent to all delegates
· Develop stakeholder relationships, providing ongoing support for those trained.
· Attend key events as arranged with Programme Lead to represent Ygam
· Maintain awareness of local priorities, policy developments and stakeholder networks within Northern Ireland to support effective delivery and relationship building
· Support Engagement Managers with networking and presentations for external stakeholders
· Work closely with Ygam colleagues to promote and collaborate across the programme portfolio
Outcomes:
· Ensure accuracy of data utilising the CRM system
· Encourage completion of post training surveys
· Remain up to date with the latest evidence-based research on gaming and gambling harms
Learning and Development:
· Work closely with The Programme Lead: Engagement, to develop objectives and review performance.
· Ensure all relevant CPD is completed and up to date on platforms such as IHasco
· Attend support sessions with line manager (both remotely and in person).
· Record performance in your monthly 1-1’s with your line manager
· Engage in peer observation and feedback to encourage reflection on your practice and learning from colleagues.
Administration:
· Send out joining instructions via our CRM system to delegates prior to workshops
· Record attendance and email delegates post workshop to gather feedback
· Ensure all records are maintained in accordance with GDPR/data protection legislation
· Work in collaboration with your line manager to adapt and improve programme processes, administrative and training content.
· Manage workload, communications and administrative tasks in a timely manner to support effective delivery as an Associate Trainer
Person Specification
Essential:
· Experience delivering training online and face to face training to both adults, children and young people
· Proficiency with online delivery and experience using MS Teams and Zoom to facilitate online learning
· Ability to work independently, manage competing priorities and maintain high standards of organisation
· Understanding of safeguarding principles and their application within education, youth, health or community settings
· Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.
· Public speaking experience
· Prior experience of working in education, public health or youth services, with a detailed understanding of children and young people’s services
· Excellent verbal and written communication skills
· Strong IT skills (MS Word, Excel & PowerPoint especially)
· Experience of driving projects to achieve agreed outcomes
· Ability to work in a highly organised manner with a keen eye for absolute detail.
· Ability to work as a self-employed associate and manage own schedule
· Employment rights to live and work in the UK
· Experience of working collectively as a team to meet targets.
· Willingness to travel where necessary for the role.
· Ability to capture outcomes and impact data, (quantitative and qualitative) to help inform practise.
Desirable:
· Knowledge of the Northern Ireland education and health system
· Strong interest / understanding of public health and prevention-based approach to harm reduction
· Knowledge of safeguarding arrangements and children's services within Northern Ireland
· Experience delivering training informed by a public health or prevention-based approach
· Strong networking and relationships building skills
· Experience utilising CRM systems, particularly Salesforce
The successful applicant will be subject to reference checks, an Enhanced Access NI check, and must have Employment rights to live and work in the UK.
The client requests no contact from agencies or media sales.