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Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Refuge Support Worker to join Solace Women’s Aid.
Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Enfield Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Support Workers provide emotional and practical support including housing support, legal options, police liaison and guidance around child contact, benefits, financial advice and accessing therapeutic support services.
About the Role
Our Refuge Support Workers provide advice and support to women who have experienced domestic abuse. You will carry out risk and needs assessments, develop support plans and provide key work to women survivors. You should have demonstrable experience of working within this or a similar client group.
About You
You will have an in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.Your experience of managing risk and following case management procedures will be essential to the success of this role.
You have a strong understanding of women’s needs and be able to support them to assess risk, develop safety plans and support them by linking with other agencies. You will have a working knowledge of the available legal remedies, housing, and welfare benefits, as well as experience of providing workshops.
In addition to case management, you will be required to undertake housing management responsibilities including health and safety and maintenance of the refuges. You will have excellent administrative and time management skills.
An in depth understanding of the needs of women and children from diverse backgrounds is essential.
Additional Information
The postholder will be based at our Enfield Refuge, providing on-site support to survivors on a part-time basis (15 hours per week). Given the nature of this role, we are unable to offer hybrid working for this position.
The salary for this post is £11,754 - £12,268 (pro-rata of £29,385 - £30,671 Unqualified)) or £12,268 - £13,049 (pro-rata of £29,923 - £32,623 (Qualified)).
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Two paid wellbeing days
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits, and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.
We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Balham Home- Waking Nights: £30,227 or Days: £29,635 & Ealing Home- Waking Nights: £30,227 or Days: £27,929
Contract: Full time/ Permanent
Hours:40 hours per week (including weekends, bank holidays and occasional sleep-ins)
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Day Shifts: work between 8 am and 10:30 pm
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Waking Night Shifts: work between 10 pm and 8 am
Additional Benefits:
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£50 per sleep-in
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Time-and-a-half pay for overtime (over 40 hours per week) and bank holidays
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Two weekends off per month
Locations: Ealing (W13) and Balham (SW12)
Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity caring for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK.We have a passionate commitment to our young people, placing them at the centre of everything we do.We provide positive and life-changing support experiences for young people who are unable to sustain a placement in their parental or foster home. Our offering in underpinned by therapeutic expertise and young people in our care also benefit from extensive life-skills and participation opportunities as well and learning support regarding their education.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities and gender-diverse identities.
St Christopher’s Academy
At St Christopher’s, we offer more than a job in social care— we offer a real career pathway. You’ll have the chance to build your skills, grow your knowledge, and make a lasting difference to young people’s lives, as well as your own.
When you join us, you’ll receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role, or just explore your current role further, we’ll support you every step of the way. If you want to learn more aboutSt Christopher’s Academy, please clickhere
Our development programme, St Christopher’s Academy, is built to help you reach your full potential — and the results speak for themselves:
84% of our Team Leaders, Deputies, and Managers are promoted internally.
About the Role
As a Support Worker in a Children’s Home, you will provide direct support and care for our young people, who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged between12 – 17 years old), you will also have responsibility for making sure our those in our care are safe, providing support, liaison with other external professionals and completion of support documents to record information.
If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly one-to-one supervision with your manager.
Applicants should have
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Minimum of 1 years’ experience working and supporting Young People in residential, semi-independent, fostering settings or youth work centres, caring for Children and Young People with emotional behavioural difficulties, neurodivergent or SEND, etc.
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Willingness to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England)
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Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
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An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
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The ability to cope effectively with challenging behaviour.
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Good communication and team working skills.
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Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-in’s.
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Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
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Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
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Competitive pay.
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4 weeks full induction and training program (paid).
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Fantastic opportunities to develop your career within our range of services, Tailored career development plan through our“St Christopher’s Academy”.
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Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
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25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
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Contributory pension scheme, enhanced maternity and company sick scheme.
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UK Life Assurance (Death in service) to the value of 3 times your annual salary.
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BUPA employee assistance programme, offering counselling, financial advice and legal support.
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Cycle to work scheme.
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Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
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Discretionary funded training programs for you to explore and attain new and relevant skills.
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Employee awards based on performance and length of service.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV’s will not be accepted.
Application Process
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Application:Complete our online form and include a supporting statement addressing the criteria stated in the Person Specification.Please note that applications without supporting statement will not be accepted.
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Interview:Shortlisted candidates attend a face-to-face interview at our Putney office.
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Second Stage:Successful candidates will visit the home they applied to.
We advise applying as soon as possible as applications will be reviewed on a rolling basis.
Important note:
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This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
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It is illegal to applyfor any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
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All shortlisted candidates invited to interview will be asked to submit aSelf-Declaration and Disclosureform which will need to be returned prior to an interview being booked.
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It is a requirement that practitioners working in Children Homes are qualified with the Diploma 3 in residential childcare within 2 years of starting in the job role. (Children Home Regulations England 2015). St Christopher’s provide access and funding to undertake this qualification. Applicants who have Citizenship or Visa status restrictions that may preclude them from being able to meet the qualification requirement may be considered for other options such as fixed term contracts. Each applicant’s situation will be assessed as part of the recruitment process.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.