Employer engagement officer jobs

​About the role   

We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Project Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.    

About you   

We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs. 

You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role. 

We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions. 

You will have:

• Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring. 

• Ability to monitoring staff performance, and ensuring continuous professional development 

• Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and  community organisations 

• Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders  

• Good understanding of policy and procedures related to homelessness, benefits and housing market  

• Experience of organising project delivery and development 

• Experience of writing reports to showcase records and impact 

• Ability to work sensitively and empathetically with people in vulnerable circumstances

About Kineara   

Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

• Have you had experience of working with or in the UK Parliament?

  Can you think creatively, communicate well and make strong connections with a wide range of people?

  Are you passionate about driving change and committed to helping tackle one of the UK’s biggest killers?

  If so, you may be the Public Affairs Officer we’re looking for!                                                               

  About the role

  Our Policy and Public Affairs team exists to engage with, inform and influence key decision makers in the UK Government and health system in England to help ensure the UK remains a global leader in cardiovascular research, and improve treatment and care for the millions of people living with cardiovascular diseases across the UK.

  We have an exciting opportunity for a Public Affairs Officer to join our award winning and high impact team as we seek to influence the implementation of the Government’s Life Sciences Sector Plan.

  You’ll engage with Parliamentarians to raise awareness of British Heart Foundation (BHF) funded research in Westminster and in their individual constituencies, while proactively spotting opportunities to draw attention to the need to address the historic shortfall in cardiovascular research funding and how Government can do so.

  You’ll also support the delivery of a programme of activity and engagement that contributes to our wider Hearts Need More campaign, which aims to ensure cardiovascular disease remains a priority, from prevention through to cure.

  About you

  We’re looking for someone with an interest in and understanding of the UK’s political environment, with good insight into the workings of the UK Government and Westminster parliamentary procedure. You'll have an understanding of the role of BHF and other medical research charities in general, or a broader awareness of the UK’s research environment.
  
  You'll have some experience of working in the UK Parliament or within a public affairs in-house team or consultancy, and have excellent communication skills. Previous engagement with political stakeholders will be helpful, but we also welcome those who are keen to build these relationships.

  We’re looking for someone who can understand and distil sometimes complex information, simply and clearly in a range of formats – letters, briefings, social media posts – for a range of audiences. Strong organisational skills are also important, and any experience helping to organise or support events would be useful.
  
  This is an opportunity to make a profound impact for our patients, their families, and our supporters.

  Working arrangements

  This is a blended role, where your work will be dual located between your home and our London office. 
  
  At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
  
  About us

  Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
  
  We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research.
  
  Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

  Interview process

  Interviews will be held, in person, w/c 24th November 2025 at our London head office. Ahead of the interview candidates will be asked to complete a short task. 

  How to apply 

   
  It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 
   
  As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. 
   
  Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Job Title:Communications and Marketing Officer

Reports to:Communications Manager

Location:Borough High Street, London SE1 (hybrid role, 2 days a week in the office)

Salary:£30,000

Contract:Two-year fixed term contract

Hours:Full time (35 hours)

Role overview:

We’re looking for an enthusiastic, positive and creative communicator to help our small team support and empower people living with a genetic bleeding disorder. 

It might sound obvious, but we need someone who loves communicating - whether that’s chatting to supporters at events, writing engaging content or creating eye-catching social media posts.You’ll immerse yourself in the wide range of work our small charity does and help us maximise its impact.

Your main focus will be on shaping and improving content and engagement on our social media channels, with support from our Digital Marketing and Content Manager, but this is a varied role with lots of opportunities to get involved in a wide range of projects. There’ll also be ample of opportunities to develop your skills and experience – both learning from members of the team and through external training. 

We’re really proud of the work we do. This year’s highlights include writing and launching a ground-breaking report on the treatment of women and girls, coordinating a nationwide celebration of sport and organising a weekend event for parents of children newly diagnosed with a bleeding disorder. On top of that, we offer complex support to those in our community impacted by the infected blood scandal.

This is a varied and rewarding role which you can make your own. If you can juggle lots of projects, keep good ideas flowing and want to make a difference to the lives of people with bleeding disorders and their families, we’d love to hear from you. 

Background and purpose

We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters. 

For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.

We want to ensure that everyone affected by a bleeding disorder:

• Lives the best life that they can 
• Never feels alone or isolated 
• Feels empowered and confident.

We do this by:

• Improving understanding about living with a bleeding disorder 
• Providing support at all life stages 
• Influencing and advocating on policy and access to treatment.

More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.

We are looking for a Communications and Marketing Officer to promote the vision, values and activities of the charity to grow our profile, membership and supporter numbers across the UK.

You will work closely with the small team at the Haemophilia Society to ensure a positive, engaging, consistent, regular and effective programme of communication. 

The Haemophilia Society is a member of the Charity Comms and Charity Digital organisations which offer a range of training opportunities.

Key duties & responsibilities

• Assume the day-to-day running of our social media channels, with support from our Digital Marketing and Content Manager. This includes planning, sourcing and creating content as well as monitoring the channels to ensure comments, queries and feedback is responded to as quickly as possible, liaising with relevant teams where necessary to formulate an agreed response
• Liaising with services, fundraising and public affairs to ensure engaging and informative messaging
• Work with all departments to create content to promote activities, drive member recruitment, fundraising and engagement
• Help to plan, source and create content for our twice-yearly members magazine Community Matters
• Be a guardian of our charity’s tone of voice and ensure it is appropriately used in communications, maintaining consistency and brand awareness 
• Work alongside our infected blood community, assisting with relevant updates
• Keep up to date on best practice within the charity sector and particularly changes to digital communications and codes of practice.

Person Specification

Key attributes

•Strong interpersonal skills, ability to collaborate, communicate and build relationships effectively at all levels

•Experience in planning, sourcing, creating and editing content for a range of social media channels

•Experience of creating digital content including photos, videos and graphics

•Excellent writing skills 

•Ability to manage own workload and juggle conflicting priorities

•A self-starter with a positive attitude and willingness to work in close collaboration with others across the organisation

•Good attention to detail and accuracy in preparing communications.

 Personal qualities

·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds 

·Values-driven with a proven commitment to social inclusion and equal opportunities

·An effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and the Haemophilia Society.

Other requirements

• Experience of Adobe Suite is desirable
• Photography and/or videography skills are desirable
• Must be prepared to travel throughout the UK and to work varying hours including evenings and weekends as required
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment
• Undertake any other tasks that may be requested will be at the same level of responsibility and terms and conditions of employment.

The Haemophilia Society is an equal opportunities employer.

Main Role & Responsibilities 

The overall purpose of this role is to support the Head of Fundraising in establishing a corporate partnerships income stream as part of Ygam’s new Income Generation strategy, which underpins the organisation’s ambitious aims and objectives. This role offers a unique opportunity to make a significant impact in diversifying our range of income streams to ensure financial health for the future of the charity, underpinned by sustainable and ethical fundraising models. 

You will have the chance to work with a diverse range of organisations and develop compelling, creative pitches and applications for corporate support. You will also play a key role in identifying opportunities and developing relationships with corporates to strengthen the chance of bid success in both the short and medium term. 

Join us in this pivotal role and be part of a mission-driven team dedicated to making a difference. Your contributions will bolster our fundraising efforts and advance our mission in meaningful ways. 

Who are we looking for? 

Ygam is seeking an experienced corporate fundraiser, or individual with transferable skills, to join our tight-knit and ambitious team. This role offers a fantastic opportunity to use your communication skills and initiative to manage and develop a pipeline of corporate partnerships opportunities, spotting synergies and developing relationships with potential donors. By writing proposals and managing a calendar of supporting activities, you will not only hone your communication skills, corporate account development and management, but also make a tangible impact on our mission to Safeguard our Digital Generation. 

Key tasks: 

• manage and grow a portfolio of small to medium corporate partners, increasing income by identifying new prospects and through the stewardship of existing donors. 

• write high quality applications and communicate accurately and transparently on the progress made in partnerships.  

• work with our programme experts to develop expertise in key programme areas and build your knowledge of Ygam’s work. 

• support with applications and reports to large corporates and other associated fundraising activity.  

The ideal candidate will be motivated, creative, and organised, with a knack for relationship building. This role suits an ambitious self-starter with excellent research, communication, writing, IT, and presentation skills. We are looking for someone who believes in Ygam’s mission and is excited to collaboratively shape and develop our fundraising work. 

Role Requirements 

Duties will include but not be limited to: 

Business Development

• Work with the Head of Fundraising to develop strategies which increase Ygam’s visibility in the corporate space.

• Conduct prospective supporter research; establish and grow the partnerships pipeline, and develop pitches to meet shared objectives, working with the Head of Fundraising. 

• Build strong relationships with organisations that share our values.

• Manage the prospect pipeline using Salesforce, segmenting the pipeline into areas of programme interest and tracking applications, expected and actual income and reporting deadlines. 

Relationship Building: 

• Craft engagement plans to deepen existing relationships and maximise fundraising opportunities 

• Provide excellent account management for new and established partners, including regular and meaningful communication.

• Produce relevant, creative, and compelling proposals, reports and updates to keep our corporate partners motivated and engaged. 

• Identify and execute creative ways to bring our work to life for funders.

• Ensure that relationships with donors (both new and existing) are maintained and managed effectively before, during, and after receipt of funds. 

• Effectively communicate Ygam’s vision, mission, and programmes to potential donors. Delivering and shaping engaging and emotive copy for appeal letters, emails, newsletters, and other promotional materials. 

• Contributing to wider Fundraising Department objectives, sharing innovative ideas, supporting all income streams, and promoting a culture of positive team-working. 

• Working closely with the External Affairs team to ensuring effective use of case studies, photography, statistics, and organisational information and that all communications are consistent and in line with Ygam brand guidelines. 

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,600 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

Our Volunteer Engagement Department, which the Volunteer Support Officer role will be part of, ensures that volunteers have everything that they need to make a success of their reading sessions with pupils. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role:

Please read the attached Job Description PDF.

The required start date is Monday 5th January 2026. This is a part-time role of 25 hours per week, working 5 hours per day, Monday to Friday. The set working hours are 09:30–14:30. Please note that the start date and hours are fixed in line with business needs and cannot be adjusted.

This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. All Chapter One employees must attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); attendance and participation is mandatory.

Applying for the role:

Please do not send any applications or correspondence via the Chapter One website. If you’d like to ask anything about the role, you’ll have the chance to do so if you progress to the next stage.

Please read the attached Job Description PDF, and write a cover letter. Your cover letter should:

• Clearly outline your suitability for this role, paying attention to the essential qualities listed within the attached Job Description PDF, and how you can apply these to the main duties of the role.

• Show your interest and understanding of Chapter One.

Any applications without a cover letter will be discarded.

As part of your application, you will be asked some questions designed to allow you to showcase your data manipulation skills. Please spend up to 30 minutes on this part of your application, and please read all questions carefully.

Please note that, due to the high volume of applications we expect to receive, we’re unfortunately unable to provide individual feedback to applicants who are not shortlisted at the first stage

Deadline for applications:

23:30 on Wednesday 19th November. No applications will be accepted after this time. We will actively review applications throughout the period of the advertisement. We encourage early applicants as we reserve the right to bring the closing date forward if this is deemed necessary due to volume of applicants.

Next steps:

During shortlisting, your CV, cover letter and answers to the application questions will be reviewed together by a senior member of the Volunteer Support Team. If successful, the next stage will be an interview via a video call. There will be at least one further stage after this. Whether successful or unsuccessful, all applicants will be contacted by the end of Friday 21st November, though we will reach out earlier if we are able to. Please monitor your junk/spam email folder regularly, we make contact from the Charity Job website directly and often these emails are detected as spam. We aim to complete the recruitment process by Friday 5th December.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)

ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.

IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.

The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.

PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:

• Manage and grow relationships with corporate and university members.
• Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
• Identify and convert opportunities that enhance IWA’s profile and support membership growth.

This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.

MAIN DUTIES AND RESPONSIBILITIES
Account Management

• Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
• Deliver expert advice, support, and engagement to maximise member value.
• Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.

Business Development

• Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
• Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
• Upsell and cross-sell relevant services to both new and existing members.
• Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.

Collaboration & Support

• Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
• Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
• Ensure a seamless client journey from prospecting to onboarding and retention.
• Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.

The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.

REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:

• Be a persuasive communicator with excellent written, verbal, and presentation skills.
• Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
• Be an experienced account manager, confident in engaging senior business leaders.
• Demonstrate the ability to research, identify, and approach decision-makers independently.
• Bring marketing skills, with experience using diverse channels to attract and retain members.
• Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
• Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
• Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
• Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
• Ideally, have experience within a membership body, or charity organisation.
• Proficiency in additional languages beyond English would be an asset.

Qualifications

• Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
• A Master’s degree in a similar area would be plus.
• Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.

Experience Required

• 3+ years’ work experience in sales and account management.
• Experience working in membership associations and/or international organisations would be a strong benefit.

HOW TO APPLY
Applicants are asked to submit their CV.

Applications should be submitted before 13 November 2025.

Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.

IWA is an equal opportunity employer.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Hours: Full time (37.5 hours per week)

Line Manager: Head of Marketing & Communications

Team: Marketing & Communications

Location: Easneye site at Ware, Hertfordshire (hybrid working would be considered)

Salary: £26,523 per annum

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

Role Overview and Main Responsibilities

One of the main areas of this role is to improve the Digital Marketing systems of the college. This involves managing multiple projects and supervising other team members within their roles. The postholder will also work alongside the CEO to develop and implement a new marketing strategy to enable ANCC to achieve its vision and mission globally. This will include shaping the Marketing and Communications team to support the stakeholder journey for students, partners and donors.

• Enhancing the digital systems of the college for the purposes of marketing
• Work collaboratively with the CEO and Marketing & Communications team to ensure new marketing assets are designed and produced for optimal results

· Generating leads for new applicants, students, partners and donations to the college, optimising our efficiency, and maximising opportunities for engagement.

• Manage the website development project which includes the improvement of the college website for marketing purposes, and improving the User Experience (UXP) ensuring that it is optimised for search engines
• Manage team members for the maintenance and development of the college’s website, SEO, user journey experience, and website assets
• Support and collaborate with the Social Media officer to ensure digital marketing across our platforms, including LinkedIn for digital community engagement.
• Monitor and review performance of digital marketing channels for analytical reporting and making recommendations for improvement.
• Email marketing across stakeholder groups to support recruitment and engagement for the college. This includes the management of Mailchimp and ensuring Donorfy data is up to date.
• Direct marketing to students and partners for college courses, training options, collaborative design, delivery and lifelong learning. This may include digital marketing via website, social media, email, content marketing, print marketing and campaigns.
• Developing a digital marketing campaigns calendar and system for use within the team including the implementation of campaign briefs and tracking of campaigns across ANCC products
• Play an active role within the team to help at promotional events, including national exhibitions and conferences, at the college and elsewhere
• Assist the team with organising college open days and other promotional events (graduations, multicultural evenings, carols at Easneye etc).
• Work creatively with the team to continue to develop strong relationships with ANCC alumni through digital communications, and maximising opportunities for engagement
• Fully participate in All Nations community activities when possible

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary  

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days on site.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £31,830 - £35,280 per annum if based in London. £29,175 - £32,625 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Monday 10th November 2025

The application for this role will consist of a written application; a telephone interview; and an Assessment Centre (via Zoom).

Assessment Centres will take place week commencing 1st December and will consist of an interview and a task relating to the role.

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about our work, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

This role will be pivotal in devising, executing, and evaluating impactful marketing and communication strategies that resonate with key audiences and advance upReach's mission of transforming social mobility in the UK. The successful candidate will split their time between PR and external affairs (50%) and marketing campaign development and delivery (50%), with flexibility to adjust based on organisational priorities.

Reporting to the Senior Marketing and Communications Manager, and closely collaborating with the Junior Marketing and Communications Manager on specific projects, focussed on increasing press coverage, creating compelling marketing materials, and delivering impactful campaigns. You will work closely with the wider team to ensure all communications align with upReach’s brand, with the ultimate aim of championing upReach's mission to transform social mobility in the UK. You will also support upReach in fulfilling our 2024-27 strategic objectives.

CORE RESPONSIBILITIES

PR, External Affairs & Policy:

• PR Strategy: Contribute to the development and implementation of a PR strategy to raise awareness of upReach and the cause of social mobility, secure new partners/funders, and attract student applicants. 

• Media Content: Create press releases, opinion pieces, blogs and research that reflect the charity’s policy positions on key social mobility issues, and keep upReach website up to date with the latest coverage and articles. 

• Impact Monitoring: Track and quality score incoming press coverage to analyse performance and adjust strategies based on incoming insights, pro-actively securing additional backlinks.

• External Stakeholder Management: Help respond to incoming media inquiries, ensuring timely responses and distribution of materials. Cultivate relationships with journalists, media outlets, influencers, other social mobility organisations, and other key stakeholders to expand upReach’s visibility, updating the CRM and journalist database accordingly.

• Media, Policy and Research Monitoring: Track and respond to relevant social mobility and education-related policy changes in the UK, ensuring upReach has an active voice in these discussions where appropriate and disseminating key updates to the wider team. 

• Award Submissions: Support the identification and submission of high-quality award entries to build upReach’s profile across key target sectors.

• Crisis Communications: Support in the preparation of responses to any external inquiries or crises, ensuring upReach’s reputation is protected.

• Patron and Ambassador Research: Assist in the research of potential high-profile ambassadors for upReach, ensuring they align with our mission and values.

Marketing Campaigns:

• Student Attraction: Support the delivery of upReach’s student attraction strategy to raise awareness of upReach amongst eligible undergraduate students.

• Campaign Support: Assist in the planning and execution of multi-channel marketing campaigns that drive engagement with beneficiaries, partners, donors, and funders.

• Content Creation: Work closely with the marketing team to produce compelling digital and print content, including case studies, social media posts/templates, blogs, email campaigns, videos and more.

• Brand Consistency: Assist in reviewing external-facing materials to ensure they align with upReach’s brand guidelines, tone of voice, and key messages. Act in a consulting role to support the successful delivery of Associate-focussed communications. 

• Marketing Asset Management: Maintain a comprehensive inventory of marketing materials, ensuring resources remain up-to-date and relevant, while monitoring distribution amongst the team.

• Monitoring and Evaluation: Assist in reporting on the success of campaigns using tools like Google Analytics and social media insights.

• Collaborative Marketing: Collaborate with other charities, higher education institutions, and student societies, to develop co-marketing opportunities that expand programme reach among target student audiences.

Other responsibilities:

• Manage the External Affairs rotation to help one member of the Future Charity Leaders Programme (FCLP), upReach’s internal graduate scheme, to learn more about this area of the charity.

• Continue to develop skills, knowledge and best practice that will enable you to excel in the role, including training on pitching to the media, crafting compelling content and building press relationships.

• Undertake other marketing, communications or administrative tasks that are required within this role.

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit. 

SKILLS AND EXPERIENCE

We are looking for someone who is passionate about social mobility and believe that background should not be a barrier to graduate employment. 

To be successful, you would ideally have experience in marketing and communications, particularly in executing PR and policy strategies, facilitating media relations and/or running successful communications campaigns. While not required, experience within a charity, social impact or education-focused organisation would also be highly beneficial for this role.

Required skills:

• Written Communication: Ability to write in a clear and persuasive way that breaks down complex issues into digestible content (e.g. press releases, social media posts and newsletters). Excellent verbal communication for networking, media relations, and public speaking.

• Creativity and Storytelling: Strong creative flair to develop engaging content and narrative that resonate with different audiences across digital and traditional platforms.

• Media Knowledge: Good understanding of the media landscape, with experience in managing media contacts, securing coverage, and building relationships with the press.

• Attention-to-Detail: Strong eye for detail, including excellent proofreading and editing skills, to ensure high-quality, error-free content.

• Brand Awareness: Understanding of how to promote and protect upReach’s brand reputation and the importance of maintaining brand-compliant messaging across all platforms.

• Project Management: Strong organisational and project management skills, with experience handling multiple tasks and deadlines simultaneously. Ability to quickly adapt to changing situations, including responding to media inquiries or handling unexpected challenges.

• Pro-activity: A proactive attitude and an ability to suggest, research and implement new ideas to achieve our organisational objectives. 

Desirable (Not Required) Experience:

• Hands-on experience with some or all of the following tools/software:

  • G-suite

  • Zoom

  • Canva or similar design software.

  • Mailchimp or similar email marketing software.

  • Website content management systems (CMS).

  • Bigin, Zoho or similar customer relationship management tools (CRMs).

  • Trello

• Knowledge of GDPR compliance.

• Knowledge of regulations around charity communications, including compliance with data protection laws and ethical storytelling.

COMPETENCIES

In general, Senior Officer level involves you demonstrating more leadership capabilities than in an entry-level position. This includes having ownership of a new area (press/PR), and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or risks, and problem solve independently.

Please see below a summary of the key competencies required for this role:

• Motivation (2) - Shows self-motivation to increase upReach’s impact, and develops an understanding of team strengths in order to provide support to the wider team where needed.

• Leadership (2) - Takes responsibility for leading on set projects, creating a supportive environment for any others’ working on the project, and inspiring the wider team by keeping them informed on progress.

• Continuous improvement (2) - Pursues this continuously, focusing on developing specific skills needed in your own role, actively implementing any learnings from training, and measuring your own performance.

• Planning and organising (2) - Organising own work effectively, including scheduling, prioritising, setting and communicating realistic timeframes, and negotiating successfully when faced with multiple requests / working on collaborative tasks.

• Problem solving & decision making (2) - Being the key problem solver within area of responsibility, using experience to analyse problems from different angles, including getting input from others, asking questions and using data before making decisions

• Innovative (2) - Proactively suggestions to improve team’s current working methods, applying own knowledge and expertise to solutions

• Management (2) (rotations)- Able to give clear instruction and lets people know what’s expected of them in collaborative work or in area of leadership, and able to manage partnerships / external relationships effectively

• Commitment to social mobility (2) - Has developed an advanced understanding of social mobility and complex concepts within the field, and can articulate upReach’s role within this to external stakeholders

• Communication (3) - Express ideas effectively and sensitively, confidently handling challenging conversations, and leading meetings and sessions where appropriate.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Voluntary leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Monday 10th November at 12:00 noon.

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Are you someone who enjoys helping others and creating positive experiences?

As a Supporter Stewardship Officer, you will play a key part in delivering an excellent experience for our valued members, donors, and supporters. You’ll be the first point of contact for our supporters, helping them feel informed, appreciated, and inspired to continue their support. This is a rewarding role where your ability to build relationships and provide high-quality support will help strengthen our fundraising efforts and community connections.

Key Responsibilities:

• Provide exceptional front-line support to new and existing supporters, ensuring they feel valued and engaged.
• Build and maintain positive relationships with supporters, encouraging continued and increased involvement.
• Work collaboratively across the Supporter Stewardship Team and other departments to provide a seamless experience.
• Direct supporter queries to the appropriate area of the organisation efficiently and accurately, ensuring an integrated approach.
• Promote additional fundraising opportunities and relevant products to increase income where appropriate.
• Ensure supporter records are accurately maintained on the CRM database.
• Respond promptly and effectively to all supporter enquiries in line with our supporter care charter.
• Follow all data protection, audit, and compliance requirements.

About You:

• Experience providing excellent supporter or customer service.
• Strong communication and interpersonal skills with a confident telephone manner.
• Able to handle challenging conversations with professionalism and empathy.
• Competent in using Microsoft Office and databases.
• A collaborative team player who enjoys working with others to achieve shared goals.
• Organised, accurate, and able to manage time effectively in a busy environment.
• Flexible and adaptable to changing priorities and responsibilities.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week, with the flexibility to attend more regularly in line with organisation needs.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. Join us as a Supporter Stewardship Officer and help us continue to build lasting relationships with those who make our work possible.

The role supports the Individual Giving team by leading the day-to-day delivery of legacy stewardship, supporter journeys, and mid-level donor care. By strengthening supporter relationships, it enables the Individual Giving Manager to concentrate on acquisition and retention campaigns. 

At Ambitious about Autism, we are currently looking for a Trust Fundraiser to join our team.

This role will be a key part of our Philanthropy team, working on securing funding from charitable trusts and foundations with the capacity to give up to £30,000. The Philanthropy team is highly regarded, consistently bringing in over half of our organisation's total voluntary income.

You'll research, identify and drive forward new income opportunities, maintain relationships with existing donors and ensure our supporters have an excellent experience through giving to us. You'll deliver high quality, written applications and reports to trusts and foundations, in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-face meetings and visits.

We are looking for someone who has:

• The ability to manage a task or project from conception to completion and meeting set deadlines
• The ability to engage, inspire, manage and collaborate with internal and external stakeholders
• Excellent interpersonal written and verbal communication skills
• Ability to think creatively and innovatively to generate income in line with the organisational strategy
• Excellent organisational, prioritisation and time management skills in order to work to tight deadlines in a busy environment

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About Malaria No More UK 

We exist to end malaria, together. Malaria is preventable and treatable — yet a child still dies every minute from this disease. At Malaria No More UK, we refuse to accept this. 
 
Through targeted influencing communications, bold partnerships and political advocacy, we mobilise the leadership, funding and innovation needed to end malaria in our lifetimes. 
 
We work to protect G7 ODA budgets for malaria and unlock new financing opportunities that accelerate progress toward a malaria-free world. 
 
We specialise in generating high-impact communications that amplify the voices of scientists, economists, celebrity ambassadors, African business leaders, creators and those on the front lines of the fight against malaria. Together, we make malaria impossible to ignore. 
 
At a time of uncertainty for international development and malaria financing, this work has never been more vital. The future of the malaria fight is being shaped now — and with the right leadership, creativity and advocacy, we can secure the investment needed to end malaria in our lifetime, saving lives and unlocking billions in shared growth and prosperity. 

The Role 

The Senior Digital and Content Manager leads the development and delivery of Malaria No More UK’s digital content strategy — shaping how we inspire action, influence decision-makers and elevate diverse voices to drive progress against malaria. 
 
This is a pivotal role at a pivotal moment. You’ll design and deliver a digital engagement strategy that advances our advocacy and policy change goals, responds to the fast-moving communications landscape, and builds understanding, belief and momentum for investing in the fight to end malaria. 
 
Combining strategic thinking, creative storytelling and digital innovation, you’ll position Malaria No More UK as a bold, credible and solutions-focused voice in the global malaria fight. Managing one staff member (Digital Engagement Officer), you’ll collaborate across the organisation to ensure our digital strategy delivers measurable influence and impact — while staying true to our brand voice: togetherness, momentum and possibility. 

The average day in this role will be changeable, so being flexible and good under pressure is essential. From crafting last minute social storytelling posts, to overseeing creative content work being developed, looking ahead to create strategic plans for major events and campaigns coming up, to feeding back on creative work and liaising with multiple partners for sign off. It is a fast-paced role that requires a can-do approach.

Key Responsibilities 

Strategic Leadership 

• Lead the development and execution of Malaria No More UK’s digital content strategy, aligning it with organisational priorities and malaria advocacy goals. 

• Build digital capability across the organization. 

• Shape a cohesive digital narrative that brings together science, economics, innovation and lived experience, highlighting the people and ideas driving progress against malaria. 

• Position Malaria No More UK’s digital storytelling to make a compelling case for investment: to end malaria in our lifetime, save lives and unlock billions in shared growth and prosperity. 

• Develop digital strategies that turn uncertainty in malaria financing into opportunities for leadership, influence and renewed commitment. 

• Define objectives and KPIs for digital engagement, measuring reach, influence and impact across key audiences and contributing to internal and funder reporting. 

• Actively contributes to strategy development across international and UK campaigns, championing the role of digital communications and ensuring creative, impactful approaches are integrated from the outset. 

Content Creation, Storytelling and Publishing 

• Help drive the creation of powerful, multi-channel content that communicates urgency, possibility and impact, ensuring every story moves audiences to act. 

• Collaborating with colleagues to work with scientists, celebrity ambassadors, economists, African business leaders, people with lived experience and creators to share diverse, authentic stories that reinforce the case for investment in ending malaria. 

• Oversee the content calendar, ensuring effective planning and delivery across overlapping communication priorities. 

• Act as the interface between colleagues writing reports and publications, and the Digital Engagement Officer and designer — ensuring best practice in publishing and digital production. 

• Work with creative agencies and partners to produce digital content that supports major advocacy and policy milestones. 

• Uphold Malaria No More UK’s brand voice and values, ensuring inclusivity, dignity and authenticity in all communications. 

• Oversee the organisation’s three brand websites and various campaign sites, including content, performance, and maintenance. 

Collaboration and Leadership 

• Manage and mentor the Digital Engagement Officer, fostering creativity, learning and professional growth. 

• Manage freelance designers and video editors to deliver high-quality digital assets. 

• Along with the Head of Ambassador Relations & Creative Partnerships, build and maintain relationships with digital influencers, media partners and creative collaborators in the malaria and development space. 

• Actively collaborate across teams, ensuring alignment between digital activity, policy priorities and fundraising opportunities. 

Innovation and Insight 

• Stay ahead of emerging digital trends, tools and technologies — including AI — that can amplify influence and advocacy impact. 

• Use data and audience insights to refine approaches and inform decision-making. 

• Champion ethical, inclusive and human-centred storytelling that reflects the strength, innovation and leadership of those driving the malaria fight. 

Experience, Knowledge and Skills 

We’re looking for a creative digital strategist who can turn ideas into impact.  Someone who combines sharp technical know-how with a flair for storytelling, collaboration and purpose-driven campaigning. 

Essential 

• Proven experience leading digital communications and content strategies across multiple platforms to deliver measurable impact. 

• Strong ability to translate complex issues into engaging, shareable content tailored to diverse audiences. 

• Demonstrated success managing digital campaigns that drive awareness, engagement and action. 

• Experience working collaboratively within multi-disciplinary or cross-regional teams, aligning digital outputs with advocacy and fundraising goals. 

• Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines. 

• Strong understanding of analytics, SEO and social insights, using data to refine and optimise performance. 

• Outstanding written and verbal communication skills, with attention to detail and brand consistency. 

• Commitment to building internal digital capability and confidence across teams. 

• Experience mentoring, managing or supporting staff and creative partners. 

• Experience managing and updating websites. 

• Experience in overseeing and potentially delivering paid digital advertising campaigns 

• Expertise and enthusiasm for social media storytelling and channels 

Desirable 

• Experience working within international development, global health or advocacy contexts. 

• Familiarity with paid media, digital advertising or content partnerships. 

• Understanding of accessibility standards and inclusive design principles. 

• Experience supporting colleagues’ professional development in digital communications. 

• Working knowledge of CRM systems (e.g. Salesforce) and digital reporting tools (e.g. Google Analytics, Sprout Social). 

MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More.  

Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply. 

 
This job description is not exhaustive and may be amended over time in consultation with the Head 

Staff benefits include: 

• 10% employer pension contributions 

• 28 days’ annual leave plus national holidays 

• Additional days off over the Christmas to New Year period when the office is closed

• Professional training & qualification subsidy

• The opportunity to lead digital storytelling and engagement that influences the global malaria fight 

• A collaborative, creative and mission-driven team culture. 

• Opportunities for international travel, learning, development and global collaboration 

About the role 

This is an exciting opportunity to join ATLEU, a leading anti-trafficking and human rights charity. We are looking for an inclusive, creative, talented facilitator, with exceptional leadership and interpersonal skills to be our Participation Manager.

The Participation Manager will facilitate survivors of trafficking to use their experiences to support the development of ATLEU’s work and services and to improve policy and practice across the anti-trafficking and legal advice sectors. Working with group members, this individual will be responsible for supporting the expansion of the group  (The Changemakers) and the remit of ATLEU’s participation work from January 2026 when the current projects come to a close, ensuring new members are inducted and supported to engage and lead in future projects. The overall aim of the participation and activism work is to integrate survivors at all levels within ATLEU, as well as creating a project that offers different levels of engagement, depending on the interests and capacity of individual group members.

The Participation Manager is a key member of the Rise and Lead project team, which is a groundbreaking new employment pathways project in partnership with Southeast and East Asian Centre (SEEAC) and Voice of Domestic Workers for those with experience of human trafficking and migration. 

The successful candidate will have direct experience of working with vulnerable individuals, ideally survivors of trafficking, a strong understanding of the challenges survivors face and be committed to shifting power to people with lived experience. They will have a flexible approach and understand what empowerment means in its truest sense, allowing the structure of the work to be led by the needs of the group rather than with a predetermined or fixed idea of what this will look like.
 

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation

2. To tackle systemic injustice through strategic litigation and pursuing policy change

3. To build survivor leadership and influence within ATLEU and across the sector

4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors

5. To invest in and support our people to ensure we are effective and sustainable

Our values are:

There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.

Although just a small team, ATLEU’s work has led to significant changes in law and policy. Since we were established in 2013, we have led the way in ensuring that survivors of trafficking have access to free, independent legal advice by enabling access to legal aid, across the range of issues survivors experience. For example, our litigation against the Legal Aid Agency led to their concession that legal aid provision was insufficient for victims of trafficking and an increase in the number of trafficking compensation cases that legal aid providers were contractually able to assist with each year (from 5 up to 100). Following litigation on behalf of our client LL, the Legal Aid Agency agreed that victims of trafficking were legally entitled to free immigration advice on applying for leave to remain in the UK on the basis of their trafficking experiences and publicised this entitlement.

Employment Information 

Job Title: Participation Manager (Lived Experience)

Job Term: Permanent 

Location: London based with hybrid working. We can offer flexible working arrangements but the role will require regular office attendance

Hours: 21 hrs per week

Salary Band: £31,374 – £37,772 pro rata per year.  Starting salary will depend on the level of candidate’s experience

Pension: 7% pension contribution 

Leave: 33 days a year (including bank holidays), with an increase of 1 day per year for each complete year of service, capped at 30 days plus bank holidays per year (38 days).

Benefits: Individual training budget and employee wellbeing programme, monthly team lunches and a personal wellbeing fund.

Probation period: 6-month probation period 

Reports to: Policy Manager

Objectives of the post 

• To lead on the development of ATLEU’s participation strategy including a plan for implementation. 

• To develop ATLEU’s Changemakers expert by experience group so that it is sustainable, resilient and inclusive and able to deliver its strategic objectives.

• To build the power of survivors within ATLEU to influence organisational strategy and decision making and inform ATLEU’s services and priorities. 

Main Responsibilities 

Strategy development

1. Using the framework of ATLEU’s 5-year strategic plan, develop ATLEU’s participation strategy creating an annual plan to deliver on our organisational vision. 

2. Develop and maintain positive relationships across ATLEU’s team staying up to date with different areas of organisational work in order to create opportunities for collaboration and coproduction with the Changemakers, finding flexible and creative ways to integrate new opportunities into the annual plan. 

Developing ATLEU’s Changemakers group

3. Recruit and induct people with lived experience of trafficking to be active participants in the Changemakers.

4. To facilitate meetings of the Changemakers ensuring activities are accessible and inclusive for all participants.

5. To secure opportunities for skills and knowledge development through internal and external training.

6. Conduct needs assessments to identify safeguarding, support needs and development goals and provide practical and emotional support where required.

7. Nurturing the wellbeing and solidarity of the group, providing individual pastoral support, coordinating reflective practice sessions and group activities.

8. Review, adapt, and agree terms of reference and foundational values with the group. 

9. To manage the annual lived experience budget.
 

Building the power of survivors within ATLEU 

10. To be an effective liaison between the group and the Director, trustees and wider staff team.

11. Understanding how ATLEU works as an organisation and its key activities and facilitating regular communication between Changemakers and ATLEU’s people. 

12. Create opportunities for collaboration, co-creation and leadership for ATLEU’s Changemakers members.

13. Identifying potential opportunities for Changemakers to take on paid roles within the organisation, defining the scope of the role, recruitment/ selection of individuals for the roles, and supporting individuals to gain experience of working independently (eg. peer research training development, training delivery).

14. To take a creative and flexible approach to working with the group, to understand their priorities and goals and find ways to steer and adapt their ideas so that they can be delivered within an organisational context. 

15. Work with ATLEU’s Director, Head of Operations and People and Inclusion Manager to create pathways for people with lived experience of trafficking to participate in ATLEU’s governance and decision-making, including at trustee board level and development of funding proposals. 

16. Support the delivery of ATLEU’s Rise and Lead Fellowship project helping to create an employment pathway for people with lived experience of human trafficking and migration in the advice and anti-trafficking sector. 

17. Support the Rise and Lead Project Manager with the development of a bespoke inclusive recruitment programme and the delivery of the training fellowship, and the project monitoring and evaluation and dissemination of learning. 

Coproduction with the Changemakers

18. Working with ATLEU’s Changemakers to act as agents of change, to influence external stakeholders (e.g. anti-trafficking organisations, policy makers, parliamentarians, media) and share their expertise, whilst ensuring the necessary safeguarding is in place. 

19. To work with the Policy Manager and Communications and Public Affairs Officer to facilitate people with lived experience of trafficking to inform, shape and co-produce: 

• Training 

• Information / legal resources

• Peer Research reports

• Monitoring and evaluation (ATLEU’s services/ Rise and Lead) 

• Policy & Communication materials

• Events

20. To find ways to cultivate respect for lived experience, and encourage inclusive practices in the sector, such as through engagement with the Lived Experience Coalition 

Professional Development 

21. To take responsibility for self-development on a continuous basis, including undertaking on-the-job and other training as required. 

22. To discuss regularly with the Policy Manager your job performance and personal career development. 

23. To participate fully in ATLEU’s appraisal process. 

Other Duties 

24. To play a full role in the organisation supporting colleagues to maximise their effectiveness. 

25. To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU. 

26. To ensure that the terms of ATLEU’s funders are adhered to in all aspects of ATLEU’s delivery and to provide information for proposals and reports as required. 

27. To attend and participate in staff meetings. 

28. To support ATLEU’s social media presence in line with the organisation’s strategic objectives. 

29. To represent ATLEU at external meetings and where necessary and to attend meetings, occasionally including those out of normal working hours, when necessary. To travel between ATLEU’s offices as required. 

30. To undertake additional duties as may become necessary.

Please refer to the attachment below for further information and the full person specification.

We particularly welcome applications from Black, Asian, Minority-Ethnic and refugee and migrant backgrounds and from those with lived experience of the issues that ATLEU seeks to tackle. 

Please note that candidates must be able to work in the UK and will be offered the job subject to suitable references and a DBS check. If you are appointed to the role, you will be required to provide further checks on your criminal records status throughout your employment. 

We are holding two online information sessions on Zoom in English for applicants to find out more about the role. Details are as follows. A Zoom joining link can be found in the downloadable job pack:

Date:    Thursday 23rd October 

Time:    6.30 - 7.15pm

Meeting ID:     Zoom 889 0469 8513

Passcode:  308237

Date:    Wednesday 5th November 

Time:    1 - 1.45pm

Meeting ID:     Zoom 871 8268 7260

Passcode:  587053

​

NB. Please feel free to attend these information sessions with your camera turned off or using a different name if that would make you feel more comfortable in the space. 

Application Process 

Key dates

• Information sessions will be held on Thursday 23 October, 6pm - 6.45pm and Wednesday 5 November, 1pm - 1.45pm.

• The deadline for applications is 23:30 on Sunday 16 November.Applications received after this time will not be considered. 

• First round interviews will be held in person on Tuesday 2 and Wednesday 3 December. 

• Second round interviews will be held in person on Wednesday 10 December. 

Please confirm your availability to attend first and second round interviews in your cover letter.

If you do not hear from us by Friday 28 November, it means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Please ensure that your cover letter addresses the following three points:

1. Why you wish to work for ATLEU. 

2. How your previous experience demonstrates that you meet the essential Experience and Knowledge criteria, as well as any of desirable criteria if applicable, and 

3. Evidence that you have the following skills and abilities:

   • (i) Ability to build rapport with a wide range of people and to communicate sensitively and sympathetically with traumatised and/or vulnerable people.

   • (ii) Insightful, creative and courageous with the ability to challenge traditional thinking and push for change. 

   • (iii) Excellent interpersonal skills, professional manner, able to develop strong working relationships and effective alliances. 

   • (iv) Ability to manage effective collaboration. 

Please also include the following information:

• Contact telephone number 

• Email address

• Confirmation of availability to attend first and second round interviews, if invited.

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.

Be part of something truly inspiring.

The Orpheus Centre is an award-winning charity that supports disabled young adults aged 18–25 to live independent, fulfilling lives through the performing and visual arts. Rated Outstanding by Ofsted, we are driven by our values — joyful, bold, inclusive, resilient and determined — and a vision of an inclusive world where every young person can achieve their aspirations.

We are now seeking a strategic, values-led Director of Finance to join our Senior Leadership Team and play a pivotal role in shaping the future of our organisation.

Salary: £72,000 – £77,000 (depending on experience)

Hours: 35 hours per week, 52 weeks per year

Location: Godstone, Surrey (onsite with some flexibility)

Contract: Permanent

About the Role

You’ll lead the financial strategy, planning and operations for the Orpheus Centre, ensuring sustainability, transparency and compliance while enabling innovation and growth. Reporting directly to the CEO and working closely with Trustees and senior leaders, you will:

• Provide strategic financial leadership and insight to drive organisational success.
• Oversee all aspects of financial management, including budgeting, forecasting, reporting and audit.
• Ensure compliance with The Charity Commission, HMRC and Companies House regulations.
• Lead on procurement, risk management and digital transformation in finance systems.
• Manage investments and oversee capital and operational budgets.
• Lead and develop a small, high-performing finance team.

This is a hands-on and highly influential role for someone who thrives on both strategic planning and operational excellence.

About You

You’ll be a qualified accountant (ACA, ACCA or CIMA) with significant experience in senior financial leadership — ideally within the charity and/or education sector.

You will bring:

• Strong understanding of charity SORP, financial governance and regulatory frameworks.
• Experience working with Boards and governance structures.
• Proven ability to deliver strategic financial planning and risk management.
• Excellent communication, leadership and influencing skills.
• A proactive, future-focused approach and commitment to Orpheus’ values and mission. 

Why join Orpheus?

• At Orpheus, you’ll join a joyful and inclusive community that values creativity and collaboration. We offer:
• The opportunity to play a key role in an Outstanding organisation.
• A collaborative leadership environment with real impact.
• A supportive and passionate team culture.
• Ongoing professional development opportunities.
• Free parking on our beautiful Surrey campus.

Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

Safeguarding & Equality

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be guaranteed an interview.

As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

Applications will be reviewed as we receive them and if a suitable candidate is identified, we reserve the right to close our advert sooner.