Vacancy Reference Number:

HRA/FS/HR/UK-R1

Position title:

Human Resources Assistant

Reports to:

Human Resources Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Part-time, Up To 21-Hours Per Week, Negotiable

Salary guideline:

(Up to) £21,000.00 Pro Rata (commensurate with experience)

Terms of Employment:

12-Months' Fixed Term (Renewable / Extendable) with 6-Months' Probationary Period 

Application Process & Closing Date:

Please send an introductory email telling us why you are suitable for the role along with your CV by no later than 12th February 2022.  

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

About us:

Muslim Hands is a UK faith based international relief and development organisation working in over 40 countries worldwide. The headquarters of Muslim Hands is based in Nottingham, with additional operational function of the - fundraising team located in London. There will be occasional travel between the two locations.

The Role:

Muslim Hands UK is seeking an enthusiastic, dynamic and passionate individual to support our HR Services. The Postholder will work cooperatively and collaboratively as part of the HR team, being integral in the provision of the required support and direct assistance with all aspects of the day-to-day running of the department. The HR Assistant shall progressively take ownership of a variety operational activities whilst ensuring all administrational expectations of the HR department are met to (and maintained at) a high standard.

Job Specifics:

• To develop relationships with and assist staff at all levels within the organisation by providing a comprehensive HR service, dealing with general HR enquiries face to face, by email, by telephone or by other approved means; including regularly representing the HR Department at other Muslim Hands’ sites in order to provide the same.
• To support with the delivery and attainment of the key performance indicators of the HR Department, aiming to achieve over and beyond the department’s expectations at every opportunity.
• To champion operational effectiveness of the HR Department and ensure the responsibilities of the post are conducted in a way that reflects the standards, vision and values of the organisation.
• To proactively support with the full life cycle of all staff recruited, from drafting / adding adverts, managing recruitment campaigns, adding new starters to our HR systems, induction, probation, absence management, variations of contracts, leavers to providing after-care.
• To effectively manage the ‘HR Inbox’ resolving queries and escalating/forwarding concerns to the HR Manager for effective decision making and resolution.
• To effectively and efficiently maintain the HR database(s) to ensure all staff records are comprehensively and accurately kept up to date and compliant with current UK legislation.
• To proactively promote excellence in regard to all Muslim Hands’ Values, Policies, Procedures and Processes including but not limited to Personnel Expectations, Safeguarding, Health and Safety and Well-being.

• To undertaking any other duties which may be reasonably regarded as within the nature of the duties, responsibilities and scope of the role.
• To support with Fundraising activities from time-to-time, committing to partake in live TV appeals during our peak periods.

Person Specification

Essential

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

(1) Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR (2) Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• 2+ years' experience in similar role dealing with HR administration
• Good numeracy skills and competent in the use of Microsoft Excel functions
• Excellent written and verbal communication skills with strong diligence
• Strong IT skills, Microsoft Office and competent in the use of IT systems including HR databases
• Confident and professional attitude in the provision of people support services
• Excellent interpersonal skills with the ability to build trusted relationships with stakeholders at all levels
• Adept to handling difficult personnel matters
• Excellent telephone manner and attitude to customer service
• Reliable, flexible, and willing to work smart and to learn new skills
• Self-motivated and able to work on own initiative with a positive 'can do’ mentality
• Resilient and able to work calmly during times of pressure and meet deadlines and targets effectively
• Pro-active and excellent collaborator

Desirable

• CIPD Level 5 qualified or NQF Level 6 qualified within a similar discipline
• Competent understanding of UK Employment Law
• Leading organisational personnel development and CPD
• [Lead] Investigation Officer experience in dealing with disputes at work
• Experience of leading or influencing change including the development of a HR Strategy
• Understanding of regulatory bodies that govern UK Charities

Note: 

• This Person Specification is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by line manager from time to time to reflect the changing needs of the Organisation.
• Deadline for applications is 12th February 2022 however we reserve the right to end the application procedure early should the right candidate be found. 
• Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Home based in Leeds (serving mainly wider West Yorkshire areas) 

Plus frequent local and regional travel, occasional UK-wide travel and overnight stays. 

Anne Frank Workers are the front-line delivery posts for all the education programmes of the Anne Frank Trust UK, leading our workshops, training our peer educators and mentoring our ambassadors in schools and communities across the country.   This is a varied, exciting and demanding role for highly organised professionals with a deeply held commitment to equality and the skills to engage 10 to 15-year-olds in a structured, creative journey of learning and empowerment.  If appointed, you will joining a dedicated team of people who are inspired by Anne Frank, passionate about young people and committed to empowering them to challenge prejudice.

APPLICATION PROCESS

Written application:

• Factual CV (1 or 2 pages).
• Supporting statement saying why you would like the job and how you meet each of the points on the person specification below (up to 4 pages).

Closing date: Monday 14th February 2022 at 5pm

Tasks and Responsibilities

1. To be outcome-focused and highly organised in planning and carrying out a varied portfolio of educational work, aimed at empowering young people (usually aged 10 to 15) with the knowledge, skills and commitment to challenge all forms of prejudice and discrimination.
2. To be pro-active, methodical and determined in booking Anne Frank Trust programmes into schools and community settings, and to maintain close working links with key schools and partner organisations.
3. To lead inspirational classes and workshops in schools, in community venues and online – teaching about Anne Frank, the Holocaust and all forms of prejudice today; challenging stereotypes; building anti-discriminatory values; and developing skills in recognising and responding to prejudice.
4. To train young people as peer educators so that they share their knowledge and values with their schools and communities, e.g. as guides to Anne Frank exhibitions or by running activities based on Anne Frank’s Diary.
5. To train small groups of peer educators as Anne Frank Ambassadors, drawing on their personal views and experiences of prejudice to produce creative responses to Anne Frank, and empowering them to disseminate their anti-prejudice messages as effectively as possible.
6. To provide mentoring to a caseload of Anne Frank Ambassadors, usually out of school hours, supporting them through a journey of learning and empowerment from induction to alumni support when they turn 16.
7. To be imaginative, collaborative and practical in organising and supporting events and projects with Anne Frank Ambassadors and their communities, including local Anne Frank exhibitions, regional multi-school training days, and an annual national conference.
8. To plan, deliver and monitor all work to meet the targets set by the Trust’s funders and operational plans, and to implement the Trust’s curriculum, quality standards, values and policies.
9. To achieve excellent practice in working with young people, notably by focusing on ambitious but realistic learning objectives, by maintaining a balance of warm engagement and clear boundaries, by identifying any safeguarding or welfare needs, and by making appropriate referrals to other agencies.
10. In all aspects of the role to give a high priority to equality and diversity, notably in the reach, content and impact of educational activities.
11. To keep thorough records of all activity on the Trust’s databases, and to be proficient in gathering data for evaluation, e.g. by encouraging young people to complete questionnaires
12. To use manual handling skills when necessary, e.g. to carry, set up and dismantle educational exhibitions made of pop-up banners.
13. To assist occasionally with fundraising, e.g. by contributing ideas to grant applications or by supporting young people to speak at donor events.
14. To undertake a continuous process of professional development and self-reflection, participating in training, and keeping up to date with best practice especially in education about prejudice and in youth empowerment.
15. To be managed through close two-way communication with line manager, including monthly one to one Support & Supervision sessions and an Annual Appraisal.
16. To be a collaborative team member with the Anne Frank Workers and other colleagues, participating in staff meetings and contributing to the development, cohesion, productivity and team fun of the organisation as a whole.
17. To undertake other tasks commensurate with Anne Frank Worker role, especially as led by the empowered Anne Frank Ambassadors.

Person Specification

All applications to the posts will be assessed on the following criteria:

QUALIFICATIONS

1. Educated to at least degree level, ideally with a relevant professional qualification, e.g. teaching or youth work.
2. Full driving licence.

EXPERIENCE

1. Substantial experience of running learning activities with groups of young people, including aged 10 to 15.
2. Experience of engaging with and meeting the needs of disadvantaged young people and/or those with protected characteristics under the Equality Act 2010.
3. Experience of providing pastoral or emotional support.
4. Experience of working successfully as part of a team.
5. Experience of keeping records and writing reports.

KNOWLEDGE

1. Knowledge of best practice in teaching and/or youth empowerment.
2. Familiarity with the needs and issues experienced by young people, their families and communities.
3. Sound understanding of safeguarding.
4. Understanding and ideas about how to challenge prejudice and discrimination.

SKILLS AND ABILITIES

• Highly developed organisational skills, able to meet deadlines and manage a varied workload.
• Ability to identify, initiate and sustain effective relationships with other professionals and organisations.
• Ability to use initiative and develop new projects or ways of working.
• Strong literacy, numeracy and IT skills.
• Manual handling skills, e.g. for carrying and using pop-up banners.
• Excellent presentation skills – able to present clearly and inspire an audience.
• Excellent interpersonal skills that demonstrate a balance of warmth and boundaries.

VALUES AND PERSONAL QUALITIES

1. Enthusiasm for Anne Frank and the work of the Trust, including a commitment to the Trust’s strategic direction to greater youth empowerment and creativity.
2. A deeply held belief in equality and diversity.
3. Passionate commitment to the wellbeing and empowerment of young people.
4. Creativity, energy, a can-do attitude to solving problems, with a willingness to learn.
5. Willingness to travel regionally and across the UK, and to work evenings and weekends when required.

OTHER REQUIREMENTS

• Access to a car
• Enhanced DBS check on appointment
• If working from home, an appropriate working space

EQUALITIES COMMITMENT

At the Anne Frank Trust UK we are strongly committed to equality of opportunity in recruitment and employment. We aim for a diverse workforce and inclusive work practices. As an anti-prejudice education charity, we positively value the insights of staff who have lived experience of prejudice or discrimination.

If you would need adjustments or specific support to carry out any of the tasks or responsibilities in the job description – e.g. because of disability or a characteristic protected under the Equality Act 2010 – you are welcome to state this during the recruitment process. We will see this as a positive request and can then let you know how we will respond.

If you believe that you may be unfairly disadvantaged in meeting any of the points of the person specification or if you need any specific help during the recruitment process – e.g., again, because of disability or a characteristic protected under the Equality Act 2010 – you are welcome to state this in your application.  We will see this as a positive request and can then let you know how we will take it into account or what support we can offer.

Employment Adviser – Kickstart

REQ001568

£26,000 per year

Leeds, West Yorkshire

35 hours per week

At Scope our mission is to drive social change so that disabled people have the same opportunities as everyone else. We want to achieve everyday equality and support disabled people to get the best start in life, live the life they choose and be financially secure.

The Role

Be a Disability Gamechanger and join our Leeds Employment Team as an Employment Adviser. You will be delivering one or a combination of our portfolio of services across the team or even supporting the wider Employment Services Team nationally by delivering our services to our customers digitally. Your role will be to manage a caseload of disabled customers across our services, supporting and empowering them into volunteering, education, training or work whilst ensuring that all programme KPI’s are met. Alongside this you will be contacting and marketing our services to potential referral partners and employers.

About You

We are looking to recruit an experienced employment adviser to join our team.

You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving disabled people's lives by supporting them into employment.  Being dynamic, results-driven, and comfortable working to targets with a proven track record of achieving outcomes both digitally and in face-to-face meetings will enable you to succeed within the role. You will be able to demonstrate excellent communication skills, strong organisational skills and be confident delivering the service to our customers on either a one-one basis or within group- based delivery (currently all being delivered digitally).

We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

With a base at our Leeds Office, you will be required to travel to appointments with our customers or stakeholders across our delivery areas however, wider travel may be required to support the contract delivery.

ALL DELIVERY CURRENTLY BEING DELIVERED FROM HOME DUE TO RESTRICTIONS

Successful applicants will be subject to an enhanced DBS (formerly CRB) check

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Close date: 06/02/2022

Disabled candidates

Equality and inclusion are at the heart of our mission and we are committed to creating a diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

We particularly welcome applications from disabled people, and guarantee interviews to disabled applicants who meet the minimum job criteria. Please let us know in your application if you are applying under the Guaranteed Interview Scheme.

If you would prefer an application form or need any of the job information in a different format such as large print or braille. Please contact us via our website.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Scope Benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including 35 days annual leave in Retail, 27 days plus Bank Holidays working in our Head Office, flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, race and LGBTQ+, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

Career Pathways Advisor

REQ001631

£26,000 per year

Leeds, West Yorkshire

35 hours per week

At Scope our mission is to drive social change so that disabled people have the same opportunities as everyone else. We want to achieve everyday equality and support disabled people to get the best start in life, live the life they choose and be financially secure.

The Role

This is an exciting opportunity to join our Career Pathways team who are expanding their service into Leeds. This is our independent youth careers advice and guidance service which directly supports disabled young people in their transition from youth to adulthood. Career Pathways equips young disabled people with the knowledge and experience they need to succeed by supporting them to gain the confidence, support and exposure to set them on the right path to fulfil their career aspirations and personal goals.

About You

We are looking to recruit 2 experienced advisers to join our Career Pathways team.

You will have experience of advising customers in a careers or advice and guidance setting.

You will have a high level of planning and organisation skills as well as be able to produce and provide comprehensive action plans to support the customer’s journey. You will need a flexible approach and show you can respond positively to change and the challenges and opportunities this brings.

You will show that you are passionate about improving disabled people's lives through employment.?

You will be comfortable in both an online and in a face to face environment.

You will have the confidence to deliver sessions to our customers on either a one-to-one basis or within groups and be prepared to deliver both in person and online support as needed.

It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology, a knowledge and experience of Microsoft Dynamics would be desirable.

Your base will be at our Leeds Office, however most of your work will be done within school or college settings.

Travel to meet with our customers or stakeholders across your local area is part of this role.

We are offering a hybrid model of delivery so working from home for part of your week is available.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Close date: 06/02/2022

Disabled candidates

Equality and inclusion are at the heart of our mission. We are committed to creating a diverse and inclusive workplace.

We particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential job criteria.

Please let us know if you are applying under the Guaranteed Interview Scheme.

We encourage applications from underrepresented groups including people in BAME and LGBTQ+ communities.

If you would prefer an application form or need any of the job information in a different format such as large print or braille. Please contact us via our website.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Scope Benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including 35 days annual leave in Retail, 27 days plus Bank Holidays working in our Head Office, flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, race and LGBTQ+, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

We require an Independent Living Adviser to add to our experienced and committed staff team. You will have the opportunity to work at the cutting edge of social care provision in the sector.  Our Advisers assist our customers with the employment of their own support workers and provide ongoing advice when required regarding the employer/employee relationship.

The role will commence on a temporary basis with Leeds CIL; however, it is expected that it will become permanent with the Local Authority. For further details, please contact us.

Your role will involve: 

• Supporting customers with all aspects of the recruitment of their support workers

• Assisting customers to develop and maintain good employer/employee relationships

• Supporting individual customers to maintain their own systems

• Ensuring that deadlines for completing tasks are met

The Person. 

You must have the following: 

• Excellent customer service skills

• Good knowledge of employment law legislation

• Ability to work appropriately with people from a wide range of backgrounds

• Good experience of using Microsoft Office including Word and Excel 

• Ability to keep accurate manual and electronic records and have excellent time management skills

• The ability to communicate appropriately with internal and external customers

Ideally you will have at least 1 years’ experience in a similar type of role; however, we would welcome applications from all candidates who can demonstrate that they have the necessary skills, knowledge and experience outlined in the job person specification.

The Benefits. 

• 24 Working Days Holiday (pro-rata)

• Company Pension

• Flexible Working Scheme

• Accessible Building with Parking

Leeds Centre for Integrated Living is a Social Enterprise with charitable status that helps disabled people, families with disabled children and older people to set up and manage their own personal support services.  This includes people using Personal Budgets, and Direct Payments.

Commitment to Safeguarding Children and Adults.

Leeds CIL has a duty to act on any concerns about the welfare of children, young people or adults at risk, including people who experience Hate Crimes.

Please note that CVs or agency applications will not be accepted.

Any appointments will be subject to the receipt of acceptable references and an enhanced Disclosure & Barring Service (DBS) check.

£19,847 - £22,500 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full-Time (35 hrs p/w) – Fixed Term Contract ending 31 March 2022

St Giles Office, Leeds Media Centre with frequent travel across West Yorkshire

Ref: PPC-215

Are you a passionate, collaborative and influential individual with experience of working with socially excluded adults? If so, join St Giles as a Peer Advisor and Placement Coordinator where you will provide a high-level service to learners (Peer Advisers) with lived experience whilst they undertake our L3 Peer Advisor Programme, ensuring they have the skills needed to successfully access employment within their local communities. 

About St Giles and their Peer Advisor Programme

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

Central to the life-changing work St Giles does is our Peer Advisor Programme. This innovative programme of training, placement, professional development and support is aimed at ex-offenders and other disadvantaged people, where the ultimate goal for each individual is to achieve a Level 3 Certificate in Advice and Guidance and to progress onto further opportunities and sustainable employment. We train Peer Advisors in more than 30 prisons across the country, plus a number of community locations, including London, Wales and Yorkshire.

About this exciting opportunity

As a key part of a community-based Peer Hub Team, working as part of the national Peer Advisor Network representing St Giles, you will focus on providing Peer Advisors with the tools and to help Identify a range of specialist support services such as housing, debt and substance misuse services, ETE and support participants to access them.

Your broad range of duties will include conducting inductions and acting as a mentor for new Peer Advisors, supporting the set-up of the Advice and Guidance course and working with participants to produce individual action plans. You will also provide one-to-one support to those undertaking the Programme, including as they train and throughout their placement, plus identify and establish progression routes into further learning, work placement and employment opportunities.

What we are looking for:

• Experience of building and maintaining partnership opportunities in relation to placements/volunteering.
• Experience of delivering employment-related workshops
• An understanding of the issues faced by participants in accessing and sustaining training or employment
• A collaborative, flexible and professional approach to your work
• Excellent written and verbal communication skills
• Strong IT, time-management and prioritisation abilities, and the ability to work on your own initiative

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 20th January 2022. Interviews: w/c 24th January.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have a heart for urban communities and seeing the direction of young people’s lives radically changed, we're looking for you!

We are now recruiting for a Lead Employment Coach for a Spear centre in London, and one in Leeds– a great opportunity to work as part of a Spear team, together with the local church, to deliver the Spear Programme, equipping and empowering unemployed 16 – 24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

Please see the attached job description for more detailed information and head to our website to learn about our culture and values.  

Responsibilities

• Running group sessions as part of the 6-week Spear Foundation programme, coaching young people in skills and mindsets to help them into work or education
• Delivery of Spear Career, staying in touch with trainees for a year after they finish Spear Foundation, to offer bespoke support and workshops to help them as they apply for jobs, and once they're offered a role, supporting them to stay there 
• Networking with local organsations to enrol young people onto the Programme 
• Receiving regular feedback to support your own development, and helping to train the Graduate Coach
• Active participation in and support for the church team and mission

Person Specification

• An active Christian, passionate about personally representing the values and beliefs of Resurgo and the partner church.
• Qualifications at degree level or equivalent
• Dynamic and engaging Coach with experience of and enthusiasm for the practice of coaching and training techniques, and a desire to develop as a coach
• A minimum of one years’ experience in training and development design and delivery
• Heart for working with young people and commitment to transforming urban communities
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
• Excellent communication skills and telephone manner

Working requirements, salary & benefits

• Starting salary from £22,000 (Leeds) and from £26,000 (London) dependent on location and experience, plus pension scheme
• Full-time Monday to Friday, 9.30am – 5.30pm
• 25 days annual leave, plus gift days between Christmas and New Year and Bank Holidays
• Occasional evening working required (for events such as termly Spear Celebration evenings and the annual fundraising party).
• Excellent staff development and training opportunities, including attendance on either our Coaching Academy or ‘Coaching for Leadership’ course – a programme of coaching and leadership training (valued at £2,500).
• You will be expected to participate in Spear team events and be integrated in the local church  community and Spear Trust, as well as wider Resurgo team events, including prayer meetings and staff conferences.
• We offer an Employee Assistance Programme (a confidential support service for staff) as well as the option to take advantage of Give as you Earn (GAYE)
• A DBS check will be requested in the event of a job offer

The programme is run in partnership with our partner churches and the role may require that the successful applicant joins the partner church congregation. For more information on other Spear roles and partner churches, please get in touch with our People & Culture team.

In 2017 we won the Princess Royal Training Awards which honours employers that have created outstanding training and skills development programmes.

Please head to our jobs portal to apply. 

Wakefield Foundation

Foundation

Full Time

Living Wage £19,760 per annum

Wakefield

Ref: INSOT699182

We are looking to recruit flexible, dynamic individuals as Housing Support Assistant in our Foundation Wakefield Service.

Foundation Wakefield delivers Wakefield Council’s “Access to Housing Pathway”. The Pathway provides housing related support to people who are at risk of homelessness and need support to both find and maintain suitable housing.

We are looking to recruit individuals with great interpersonal and communication skills who can build professional and supportive relationships with our clients.

You will be able to demonstrate a commitment and enthusiasm to empowering our clients.

You will be involved in accommodation preparation and maintenance, assisting the Support Workers with client support plans and complete general administrative tasks.

This is a fantastic opportunity for someone looking to gain the skills and experience required to develop their career in our sector.

If you think you can do a remarkable job for us, then we'd love to hear from you.

Foundation’s core values are: People, Passion, Collaboration and Integrity.

We aim for our workforce to reflect the diverse and exciting region we serve.

Closing Date: 30-Jan-2022

Provisional Interview Date: 16-Feb-2022

Deputy Manager

AFC Band 6 £32,306 - £39,027

Permanent

37 hours per week

Leeds

Ref: J268- B0447-22-1615

If you are a dynamic Deputy Manager passionate about improving the lives of others, we may have the opportunity for you!

An exciting opportunity has arisen for a Deputy Manager who will support the Service Manager in the effective management and operation of the service, its staff, clients, finances and premises, and in the absence of the Service Manager will be delegated to take overall responsibility.

We are seeking a dynamic Deputy Manager to assist in leading our friendly Leeds Mental Wellbeing Team.  With a proven track record in social care or supported housing service management, you will work creatively to ensure the smooth running and continual improvement of our services.

To be successful in this role, you will be proactive, an excellent communicator and willing to go the extra mile to ensure we deliver excellent services for our clients.

In return for your exceptional work you’ll receive a competitive salary and you'll be part of a growing, friendly and talented team. We are happy to be flexible on the hours for the right candidate.

If you think you can do a remarkable job for us and our partners we would love to hear from you.

You will be joining Community Links, an award winning, leading mental health provider working across the region of Yorkshire and the Humber whose core values are: People, Integrity, Collaboration and Passion.

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything we can do to make sure the assessment process works for you

Retail Van Driver & Facilities Assistant

Harrogate with travel to other locations in Yorkshire

£19,048 per annum

Full time – 5 days (Mon-Fri with occasional weekends) however we will consider part time applications.

The Role

This is a newly created role and offers a great opportunity for someone who is passionate about delivering high quality customer care with professionalism and integrity. Excellent communication and interpersonal skills are vital for this role as there will be frequent contact with members of the public.

Reporting to the Retail Operations Manager, the Retail Van Driver and Facilities Assistant will provide support to the Retail team. You will be involved in the daily scheduling of collections and deliveries. You will be working with other retail drivers/handypersons, retail staff and volunteers.

Specifically, you will:

· Carry out deliveries and collections of furniture and goods across Yorkshire, including the disposal of waste materials, as directed.

· Assist with the moving of furniture and other goods between shops and the Donation Centre. There will also be a requirement to collect goods from donors during these periods.

· Assist in the general upkeep of all charity premises and fabric, including all minor repairs – painting and general maintenance.

· Be responsible for day-to-day vehicle maintenance, to include completion of the weekly vehicle maintenance checklist and daily visual checks.

· Be responsible for assessing the quality of goods collected, including furniture which will include declining donations that are unsuitable for sale and may contravene the Sales of Goods Act 1979.

· Assist with the preparation at fundraising events, shows, stalls, etc as and when required. This may include the transportation and putting up/taking down of tents, awnings, and banners etc.

· Undertake additional or other duties outside the key job duties within the team and across the charity, as the charity may reasonably require.

About You

To be considered for this role, you will need:

- Ideally to be educated to GCSE level or equivalent.

- To be a competent and experienced driver with a good standard of driving, including navigation and manoeuvring and have the ability to drive a variety of vehicles, including large vans, across Yorkshire.

- A full UK driving licence with less than 6 penalty points.

- Knowledge and understanding of manual handling as this role involves lifting and moving stock items, donation bags and on occasions, furniture.

- To be organised with good time management skills as well as being capable of prioritising workloads and able to adapt to changing deadlines.

- An ability to work both within a team and use own initiative.

- To be competent in the use of Microsoft Outlook, Word & Excel.

- Good written and numeric skills.

About Us

Yorkshire Cancer Research is the largest independent cancer charity in England. With an ambitious goal of saving 2000 lives a year, it is an exciting time to be joining the charity. Every week in Yorkshire almost 600 people are told they have cancer, by working for Yorkshire Cancer Research you are helping to protect and save these lives.

Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us achieving our strategic goal of saving more lives in our region. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all our employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Harrogate train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Van Driver and Facilities Assistant, you will strive for excellence in everything you do, have integrity, champion expertise through improvement and innovation and be a great team player. To find out more about our values and how important they are to us, please visit our website.

Application

Before applying, please visit our website to view the full role profile and visit our Careers Page to find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, People Partner before 23rd January 2022. Please read our privacy notice before applying.

The charity is a responsible and flexible employer. We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.

Well Bean Crisis Café Team Leader
Location: Kirklees
Salary: NJC Scale Points 23 – 25, starting at £27,741 pa / pro rata
Hours: 22 hours per week
Bank hours are available in Leeds, Wakefield, and Kirklees

This role is fixed term up to May 2024, with the possibility of extension

The Well-bean Crisis Café in Kirklees is a Touchstone service, commissioned by the NHS.

The aim of the Well Bean Crisis Cafes is to divert people who would be better supported elsewhere, away from Accident and Emergency (A&E) and other crisis services in Kirklees.

The Crisis Café is open 7 evenings a week between the hours of 6pm & 12am.

The service provides a non-clinical alternative to A&E for adults in crisis, offering person-centred support in a non-clinical setting.

The post holder will provide leadership to the Well-bean Cafe team, including managing the day-to-day delivery of the service and supporting people in acute distress, including one to one support, support planning and liaising with local services.

The post holder will work 5pm to 1am 2 nights per week. The service will run between the hours of 6.00pm – 12:00am, with additional office/administration hours as required.

The post requires evening, weekend, and bank holiday work.

We are looking to recruit people with personal experience of mental distress and substantial experience of supporting people in crisis, including working with people at risk of suicide and self-harm and supporting people from BME and LGBT communities.

It would be expected that staff recruited in Kirklees would need to be flexible in covering both Huddersfield & Dewsbury sites to cover staff absences.

CLOSING DATE: 26 January 2022

Interviews will be held on: 03 February 2022

To Apply and for more information:

If you would like to find out more about this position and to apply, please click the button to be directed to our website.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

No agencies please.

The Police Treatment Centres,

St Andrews Harlow Moor Road Harrogate HG2 0AD

Donor Engagement Officer

Salary £25,000. 35 hours per week.

Temporary Maternity Cover for 9 months with the potential to be increased.

Do you want to work for a class leading charity & make a difference to members of the Police Family in their time of need? The PTC is a national Police Charity supporting those with physical and psychological injuries, conditions and illnesses; with the aim of assisting their return to better health and wellbeing. The PTC manages the St George’s Police Children Trust which supports the Police Family and would also be part of the DEO’s remit.

We are looking for a Donor Engagement Officer to join our dynamic and successful Donor Recruitment and Charity Engagement Team. This challenging and exciting role will be vital in contributing to the Charities’ impact and reach.

With a proven track record of donor stewardship and retention techniques; you will work in a small team to successfully deliver the Charities’ Donor Recruitment Engagement Strategy. You will be encouraged to bring new ideas of engagement and promotion to the team.

Strong communication is essential to ensure that internal and external stakeholders understand the breadth and importance of the Charities’ work. You will raise the profile of the Charities at presentations and exhibitions and therefore previous experience of presenting & public speaking is desirable. Experience of copy writing and print design with a creative flair is important.  

You will bring experience as well as new ideas to help maximise fundraising opportunities and prepare successful campaigns and events for the PTC & SGPCT.

A valid driver's license is essential, as travel is a key part of this role. Candidates must be willing to work occasional weekends and evenings as the role requires.

In return we offer a pension scheme and a superb working environment. Other benefits include the use of fitness facilities, free parking, 28 days holiday + Bank holidays

To apply, please visit our website at The Police Treatment Centres. to request an application form & pack.

Closing date: 31st January 2022. Interview date: w/c 7th February 2022.

The Dog Wellbeing Technician helps people with sight loss to live the life they choose by being responsible for ensuring the mental and physical welfare and specialist care of dogs. This is achieved through carrying out husbandry duties in order to provide for the wellbeing of dogs whilst accommodated at our Leeds Community Team.

This role is Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. You will work varying hours in order to provide cover during the office opening hours 8am – 6pm.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• 2 ‘A’ Levels or equivalent, one of which must be in an area of biological or social sciences, or equivalent qualifications or relevant experience.
• Proven experience working with dogs within a professional environment.
• Experience of coaching and mentoring.
• Experience of supporting a service.
• Knowledgeable in the core principles of animal care and behaviour.
• Computer literate, with proficient knowledge of Microsoft Office and experience with using databases

 Desirable

• Dog-related qualification.
• Experience working with volunteers. 

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

If you have any accessibility issues, please contact our Recruitment Team.

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.

If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Please contact our Recruitment Team if you require any support with your application.

Supporter Care Assistant
Harrogate, North Yorkshire

The Role

This is a newly created role and offers a great opportunity for someone who is passionate about delivering high quality customer care to develop and establish yourself as the first point of contact for all our supporters and donors who interact and support the charity.

Reporting to the Head of Fundraising, the Supporter Care Assistant will be responsible for a range of tasks including liaising and building relationships with the charity’s supporters and donors and updating the CRM database, which is key to all of our fundraising activity. You will also work with colleagues within the Marketing and Fundraising Teams to deliver communications to our target audiences.

Specifically, you will:

- Create accurate, timely and appropriate supporter communications. Working with the Marketing / CRM Teams to automate communications where this is possible and appropriate.

- Use the CRM system to run supplied data queries to deliver campaigns (e.g. using Mail Merge) to create and deliver supporter communications. This includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information.

- Update supporter records to reflect changes in marketing permissions, personal details and the charity’s relationship with the supporter (e.g. Volunteer / Donor / Brand Ambassador etc).

- Work with colleagues to use database modules (e.g. Prospect Module / Volunteer module) to deliver communications that are relevant to the target audiences. 

- Help fulfil email supporter communications. This includes running data queries for a monthly e-news, cancellation communications and managing different email supporter journeys, for example.

- Monitor inbound emails to the charity, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning. You will work alongside the Office Administrator, answering incoming telephone enquiries, responding if possible and/or forwarding on calls/messages to colleagues as appropriate. You will accurately update the database to reflect each conversation to ensure we have up-to-date records.

About You

To be considered for this role, you will need:

- A degree or equivalent qualification in a relevant discipline or proven experience working in a similar role at a similar level.

- Customer service experience in a similar or related role (e.g. telephony / databases / office).

- To be up-to-date with the requirements of GDPR and confident in adhering to these requirements.

- A high level of computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.

- Excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. You will need a good grasp of grammar, spelling and of the spoken word.

- Previous experience of working with databases is preferable (e.g. Access or Raiser’s Edge).

About Us

Yorkshire Cancer Research is the largest independent cancer charity in England. With an ambitious goal of saving 2000 lives a year, it is an exciting time to be joining the charity. Every week in Yorkshire almost 600 people are told they have cancer, by working for Yorkshire Cancer Research you are helping to protect and save these lives.

Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us achieving our strategic goal of saving more lives in our region. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

Yorkshire Cancer Research is entering an exciting period in its development. As part of this we are expanding our team at our Head Office and a number of new roles are being created. As such, we are now looking for a Supporter Care Assistant to support our Brand and Relationships team.

The Benefits
 

We offer all our employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Harrogate train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Care Assistant, you will strive for excellence in everything you do, have integrity, champion expertise through improvement and innovation and be a great team player. To find out more about our values and how important they are to us, please visit our website.

Application

Before applying, please view the full role profile and visit our Careers Page to find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, People Partner before 30th January. Please read our privacy notice before applying.

The charity is a responsible and flexible employer.  We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.