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Employment Coordinator – London
Role Details
Job title: Employment Coordinator
Reports to: Client Services Manager - London
Location: London – hybrid working (2 days/week based in our dog friendly London office, with additional 1-2 days a week based in delivery locations in Croydon)
Salary: London- £29000 (Salary band:£29,000 - £32,000)
Hours: 37.5 hours per week
Contract: Fixed term contract to end of June 2027
Background
Breaking Barriers is a national charity dedicated to helping refugees and asylum seekers build new lives through employment. We work with individuals facing complex barriers to the labour market, providing tailored employment support and partnering with statutory, voluntary, and community organisations across the UK.
This role has been created to support the delivery of multiple employment projects in London. The postholder will work directly with asylum seekers and refugees across a range of community settings, including asylum contingency accommodation, and in Breaking Barriers offices, helping them access employment & integration support and connect with our services.
Overall Purpose
The Employment Coordinator will support the delivery of a Breaking Barriers employment projects in London by conducting outreach across community locations, co-delivering employability workshops, enrolling eligible participants into the programmes, providing information and guidance to the programme participants, and contributing to monitoring and reporting requirements.
In summary, this role will be responsible for:
· Conducting targeted outreach in community locations, including asylum contingency accommodation, to raise awareness of the service and engage potential participants.
· Enrolling participants into the employment project, ensuring accurate initial assessments and data capture.
· Co-delivering in-person and remote employability workshops and group sessions at both Breaking Barriers and partner venues
· Providing 1:1 information, advice, and guidance to the programme participants.
· Supporting monitoring and reporting activities to track client engagement and outcomes.
Key Responsibilities
We are a fast-paced charity that prides itself on its flexibility and responsiveness, so your responsibilities may change, develop, and grow in line with the needs of our services.
Outreach & Engagement
· Conduct regular outreach visits to community locations across London, including asylum contingency accommodation, libraries, community centres, and partner venues.
· Build and maintain positive relationships with accommodation providers, community organisations, and referral partners to promote the service and identify potential participants.
· Provide clear, accessible information about the programme to individuals from diverse backgrounds and with varying levels of English.
· Represent Breaking Barriers professionally at outreach events and partner-led activities.
Client Onboarding
· Triage: apply agreed triage processes to understand each participant’s circumstances, employment goals, barriers, support needs and readiness for different types of support.
· Programme allocation: make informed recommendations about the most appropriate support pathway, taking account of participant profile, eligibility criteria and available programme options.
· Enrolment: complete participant enrolment accurately and efficiently, ensuring all required documentation, consent and data are captured in line with project requirements.
· Communication and handover: explain onboarding outcomes clearly to participants and provide warm handovers to caseworkers, Client Services Managers or other colleagues for ongoing support.
· Records and escalation: maintain clear CRM records of triage, allocation and enrolment decisions, escalating complex cases to a line manager where required.
Workshops & Group sessions Co-Delivery
· Co-deliver in-person employability workshops at partner venues, leading the employment support strand of the sessions.
· Coordinate and deliver remote group sessions and job clubs.
· Design and adapt workshop content to meet the needs of participants, including those with low levels of English and limited prior work experience in the UK.
· Work collaboratively with partner organisations to ensure workshops are well-coordinated, participant-centred, and delivered to a high standard.
· Gather and respond to participant feedback to continuously improve the quality and relevance of group sessions.
Monitoring and Reporting
· Maintain accurate and up-to-date records of outreach activities, workshop delivery, and participant enrolments in the CRM system.
· Support monthly and quarterly reporting by providing timely data and qualitative evidence of participant engagement and progress.
· Contribute case studies and participant stories to evidence impact for funders and internal reports.
· Adhere to data collection and monitoring processes to ensure quality and consistency across the project.
Safeguarding
· Identify and escalate safeguarding concerns appropriately, following Breaking Barriers’ policies and procedures.
· Act as a first point of contact for safeguarding concerns arising during outreach visits and workshop delivery, recording and notifying management as required.
Person Specification
Essential
· Experience providing support, advice, or guidance to individuals facing multiple barriers.
· Experience working with refugees, asylum seekers, or other marginalised communities facing complex and multiple barriers.
· Understanding of the refugee and asylum seeker experience and the systemic challenges they face in accessing employment.
· Confidence in conducting outreach in community settings and engaging individuals from diverse backgrounds.
· Experience co-delivering or facilitating group sessions or workshops, including adapting content and approach to different needs.
· Excellent interpersonal and communication skills, with the ability to work sensitively and effectively with people with varying levels of English.
· Strong organisational skills and the ability to manage a varied workload independently on a part-time basis.
· Experience using a CRM or case management system to maintain accurate client records.
· Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately.
· Knowledge of the London employment, education, and training landscape.
· Willingness and ability to travel to community locations across London.
Desirable
· Experience working in or alongside asylum contingency accommodation or similar residential settings.
· Experience supporting monitoring, data collection, or reporting for funded projects or services.
· A second language relevant to the communities served (e.g. Arabic, Farsi, Pashto, Tigrinya).
· Lived experience of seeking sanctuary or forced migration to the UK.
Additional Information
· This role will require travel to community locations and partner venues across London.
· Some flexibility around working hours may be required to support outreach or workshop delivery (TOIL provided).
· This role is subject to an DBS check.
Our Commitment to Diversity and Inclusion
Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief.
We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role.
Registered Charity
51 - 100
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Thank you!
Careers Coordinator (Work Experience)
Hours: Full-Time
Contract: Permanent
Salary: £30,500 - £35,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission –To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits including an enhanced pension matched up to 5%, an enhanced holiday allowance of 28 days which rises to 35 days with long service, enhanced parental/paternity/shared parental leave, a health plan, and an employee assistance plan as well as other perks and benefits.
Role Summary
The main function of the Careers Coordinator (Work Experience) role is to develop, support and deliver Into Film’s Screen Careers Work Experience programmes. Screen Careers covers film, TV, animation, VFX and games. The postholder will work closely with the Careers Lead, Industry Partnerships Lead and other members of Into Film staff who conceive, create and deliver our Screen Careers Programme.
The Careers Coordinator will primarily manage work experience programmes across the four nations of the UK (outside of the ScreenWorks programme in Northern Ireland) but will also support the careers team with various other deliverables across the programme including but not limited to events with young people, development of resources and training for careers professionals, supporting development of ‘direct to young people’ content, and exhibiting at careers conferences UK-wide. The role will have a focus on reaching those young people who are underserved and under-represented.
Main Responsibilities:
- As directed by the Careers Lead, support the implementation of the Screen Careers Work Experience programmes throughout the UK alongside local activation coordinators.
- Liaise with industry professionals across the four nations to co-deliver work experience programmes.
- Create documentation and resources that can be adapted per location to support work experience programmes.
- Manage a budget for work experience programmes.
- Support the Careers Lead and Industry Partnerships Lead to manage stakeholders and industry partner relationships utilising Salesforce, our Customer Relationship Management tool.
- Monitor and evaluate the programme utilising internal and external feedback to help shape future Screen Careers annual programme plans.
- Contribute to quarterly reports to funders and the Into Film board.
- Assist the Careers Lead and UK-wide activation team to plan and deliver Screen Careers events.
- Support the Learning Content Creation team with the development of Screen Careers resources, training and courses.
- With support from the Safeguarding and Child Protection team, manage the safeguarding and consent processes for work experience programmes.
- Any other reasonable duties assigned by Into Film.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- Experience, knowledge and understanding of the careers education, information, advice and guidance landscape for 11–18-year-olds across the four nations of the UK.
- At least one year's experience working on work experience programmes in education settings or the screen industries.
- Understanding and experience of what careers professionals and educators need in order to support young people to explore the breath of opportunities in the screen industries, particularly those currently underrepresented in the industry.
- Experience, knowledge and understanding of the screen industries across the UK.
- Understanding of how AI may impact careers for young people.
- Organisational project management skills including a particularly strong eye for attention to detail, strong communication style and the ability to juggle multiple projects.
- Strong collaborative skills working across multiple teams and disciplines.
- Strong evaluation and reporting skills.
- Experience of event management and high-profile engagement.
- Knowledge of fundraising and how Into Film’s careers work could feed into successful applications.
- Familiarity with Microsoft Office.
- A love and knowledge of film.
All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.
We are open to flexible working models wherever the role allows, including working compressed hours.
We also offer a range of staff benefits and perks, including:
- Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Interest-free non-essential study loans.
- Interest-free bike/scooter/travelcard loan.
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
- BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 8:00am, Tuesday 1st Sep 2026 BST (BST)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
