The Head of Skills Information and Skills Services helps people with sight loss to live the life they choose by leading the delivery of regional adult, children and young people’s services to support people with sight loss and their families within the South West & Wales region. This is an office-based role from either Southampton, Reading, Bristol, Exeter, or Cardiff with travel required across the South West & Wales region.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Management qualification or equivalent relevant experience.
• Six sigma and/or knowledge of continuous improvement methodology.
• Proven track record in leading and performance managing a multi-skilled / multidisciplinary team of staff working with vulnerable adults and children and young people, to achieve results balancing local needs against national priorities.
• Experience of developing and delivering a range of people centred services to external customers.
• Experience of working in the third sector.
• Experience of introducing major new initiatives/services which affect organisational change.
• Working with local government on campaigns, improvement of services.  Proven experience of budget management.
• An understanding of customer relations and meeting the needs of a variety of customers.
• An understanding of the principles required for effective financial management.

Desirable

• Experience of managing and working with services for blind or partially sighted people.
• A lived experience of sight loss.
• Qualification working Children and Young People.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

 

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Welcome to Richmond Fellowship as an Employment Advisor.

Right now, one of our partners, Richmond Fellowship, is looking for an Employment Advisor to join our Surrey Employment service. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But, it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements, paid or voluntary roles with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment  focused goals and  provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the North East Hampshire and Farnham CCG area and to work outside of office hours as required.

This post will cover the North East Hampshire and Farnham area but not exclusively. The postholder will need to be a car driver or have the ability to travel throughout North East Hampshire and Farnham

There is a full-time post at 37.5 hours per week available.

The salary for this post is £21,764.00 per annum with salary progression to £22,791.00 per annum, subject to the postholder meeting the eligibility and performance criteria.

Closing date:  19th April 2021 at 11:59 pm. We reserve the right to close vacancies before the specified closing date, should a sufficient number of applications be received.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this will be considered for an interview.

So, are you ready to take on this rewarding role that comes with some really great benefits?  Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IAPT Employment Adviser.

Right now, one of our partners, Richmond Fellowship, is looking for an Employment Adviser to join their Surrey Employment Service in IAPT. We help individuals with mental health problems to find paid employment, or unpaid voluntary work. We also assist employers and employees to successfully resolve mental health problems in the workplace. But, it’s only possible with the help of people like you.

This role is part of an employment advice service, working closely with clinicians working to provide psychological therapies to people with common mental health problems through the NHS IAPT service. The post holders will support service users with common mental health problems to gain, return to or retain employment. The role will involve working directly with Jobcentre Plus, employers, trade unions and employment agencies to keep people in employment and secure employment opportunities.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements, paid or voluntary roles with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment  focused goals and  provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and be required to travel in the relevant Surrey area and to work outside of office hours as required.

This role can either be based at our Chertsey or Leatherhead office. The successful candidate will be a car driver or be able to travel independently across a large geographical area.

The salary for this post is £21,764.00 per annum. Subsequent salary progression up to a maximum of £22,791 will apply to this post, subject to the postholder meeting the eligibility and performance criteria.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

Closing date: 19th April 2021  at 11:59pm however we do reserve the right to close the vacancy early in the instance that a sufficient number of applications are received.

So, are you ready to take on this rewarding role that comes with some really great benefits?  Apply now via our website.

To assist in the management of Crossroads Care services, co-operating with statutory and voluntary organisations to provide a service for carers and their families in line with the aims, objectives, policies and standards of the organisation.

To assist the Care Manager toensure Crossroads clients receive a reliable and efficient care support service, that Care Support Workers have the administrative back up to concentrate on care provision.

• Client referrals and waiting list
• Visit clients to do risk assessment / reassessments / care plans
• Ensure client needs are matched with CSW competence to ensure high quality support and access to much needed breaks for Carers
• Scheduling of client visits, preparing and distributing rotas.Ensure CSW’s knows where to go and what to expect and the clients are properly informed in time to make their respite plans
• Assist in the monitoring of the service being delivered both core and projects by gathering client and CSW feedback and working closely with Senior CSW’s and Project Leads
• maintaining recording systems in accordance with administrative procedure
• monitoring referrals in accordance with Crossroads Care policies and procedures
• ensuring care plans are prepared, implemented and monitored
• ensuring that care is delivered to families making efficient and effective use of the resources available to the organisation, the care budget and within the Crossroads Care criteria
• making referrals to other agencies as appropriate
• Monitor and manage the day to day demands made upon the service and work with the Care Manager to develop the service
• Highlight and report any areas of concern, especially in health and safety issues

Full potential salary progression within role goes up to £30,898 (increases with length of service and experience).

The Volunteering Coordinator helps those with sight loss to live the life they choose by attracting and onboarding sufficient volunteers to support and grow our services and income. You will support your local team to deliver a positive volunteering experience and to attract and retain experienced volunteers.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential
• Managing and supporting volunteers.
• Time manage effectively, whilst, maintaining excellent customer service.
• Supporting and advising others on policies and procedures.

Desirable
• Experience of creating an inclusive work environment for people with a disability.
• Facilitation and/or training skills.
• Personal experience of volunteering.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
Applications need to be made using the online application form, accessed using the ‘apply’ button above. This will take you through to our jobs board, where you can select the vacancy with your interested location. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Programme Coordinator - Digital Skills & Community Action Programme (Forward Future) 

As every aspect of how communities’ function has become digital, the need to provide opportunities for women from disadvantaged backgrounds to access support that aids both their education and employment journey is vital. At Voices of Colour, we recognise the importance of creating the right culture and purpose for each and every women we support, whilst they learn an array of skills as part of the digital skills and community action programme. The overall objective is to increase the participant’s aspirations and employability opportunities via the skills and networks they build throughout the programme.

Main purpose of the role:

To play a key role in facilitating our digital skills and community action programme. You will be working to co-develop and co-run our weekly sessions for our participants throughout the programme. This will involve facilitating online activities, leading on pre- and post-programme admin, supporting with the one-to-one personal development meetings and developing programme resources.

This is a part time post at 16 hours per week (freelance) - remotely based with the possibility of face to face delivery. 

We are committed to increasing our diversity and welcome applications from those with lived experience and/or who are from an ethnic minority background. 

Application:

Please submit a cover letter and CV by 26th April 2021

Job Title: NCS Engagement Coordinator

Salary: £22,000 - £25,000 per annum depending on experience – full time post

Department: NCS

Reports to:   NCS Manager  

NCS Engagement Coordinator

Brentford FC Community Sports Trust (BFCCST) is looking to recruit a highly motivated, enthusiastic, and passionate individual to join the NCS team and support the development of our NCS Programme. Ensuring we promote, engage and prepare young people for the programme, allowing it to become a key core component of our local offer for young people aged 15-17 years old. The successful candidate will have the drive, determination, and passion to empower young people to become young leaders and create a positive impact on their community.

Purpose of the Role:

• The NCS Engagement Co-ordinator will support the NCS Manager with the set up and delivery of a high quality NCS programme ensuring it meets the requirements and delivery schedule as set out by the NCS Trust and partners.

• The NCS Engagement Coordinator will design and implement a clear recruitment and engagement strategy to ensure that BFCCST achieves all KPI’s in relation to recruitment and engagement of young people on to the NCS programme across BFCCST’s specific delivery area’s Ealing, Hounslow, Richmond, Kingston and Hillingdon. The NCS Engagement Coordinator will highlight the benefits of the programme and work with young people and parents who express interest in the programme and go through all elements of the journey from expression of interest to turning up on the programme.

• The role will include delivery of the NCS programme both residentially and locally, including leading staff and teams of young people and facilitating delivery of the curriculum.

Main responsibilities:

1. Develop, implement, and lead on a recruitment and engagement strategy to recruit and retain young people on to the NCS programme.

1. Develop and maintain strong relationships with allocated schools and colleges, local authorities, and other key stakeholders to promote the NCS programme and recruit participants throughout the year.

1. Deliver presentations and other agreed recruitment events (e.g. assemblies, PSHE lessons) to all allocated secondary schools, non-mainstream schools, colleges, and other organisations that engage the 15-17 age group.

1. Plan and deliver a robust and engaging keep warm strategy across the year to ensure maximum turn ups on the NCS programme. Ensure all NCS welcome and information packs are sent to interested young people in line with keep warm strategy timescales.

1. Act as main point of contact for young people who have signed up to the NCS programme ensuring regular and clear communications with young people and their parents/guardians.
2. Liaise with schools and colleges to design and deliver bespoke school support programme activities.

1. Collect and process key documentation (including EOIs, medical and consent forms) from all recruitment events and communication accurately and in line with contract targets and deadlines

1. Monitor and record all required recruitment activity and young person’s records on designated CRM system.

1. Embed the Programme Quality Framework into all recruitment, engagement, and delivery activities.

1. To act as Wave Leader during delivery of NCS programmes, adhering to Wave Leader roles and responsibilities at all times – leading cohorts of young people through every phase of the Summer & Autumn programme.

1. Promote the NCS programme and activities using the Brentford FC CST NCS social media and web pages.

1. Support NCS Manager in recruitment, training, and supervision of seasonal delivery staff.

1. Support with the delivery of extension phase activity and school support events.

1. Follow agreed processes for all delivery, utilising all key NCS assets and materials.
    
2. To achieve weekly and monthly recruitment targets as set out by the NCS Manager and to regularly provide reports and monitor information.

1. To understand and comply with the safeguarding of the young people and staff participating and working on the programme in line with contractual responsibilities

1. Attend regular team & organisation meetings reporting key performance achievements or areas for improvement.

1. Deputise for the NCS Manager when appropriate.

1. Work with other BFCCST staff to develop recruitment and referral opportunities for young people from other BFCCST projects.

1. Any other reasonable duties and responsibilities considered appropriate by NCS Manager & Education Manager.

Key areas of staff’s focus when working for NCS:

● Delivering a safe programme

● Developing positive relationships with participants

● Delivering a quality programme

● Self and others

Personal Specification

Essential

Qualifications and experience

1. Graduate degree level and/or Youth Work qualification or strong relevant experience.

2. Demonstrable experience (normally at least 2 years) of working with young people (particularly 15-17year olds) and an understanding of the current challenges they face.

3. Experience of successful delivery of the NCS Programme / equivalent programmes.

4. Experience of working with groups young people in a residential, education and/or outdoor setting.

5. Experience and/or good knowledge of working in secondary schools, colleges and/or the local authorities.

6. A Safeguarding and First Aid qualification or willingness to complete training.

Skills, Knowledge, and ability

1. Ability to relate well to young people from a wide range of backgrounds and engage them in activities which support their development.

1. Excellent knowledge and understanding of the NCS Programme both regionally and nationally.

1. Ability to communicate and engage with young people aged 15-17 and their parents/guardians sensitively and confidently in both large groups and individual settings.

1. Ability to present to large audiences and to adapt presentation style to the audience.

1. A proven track record of managing relationships with stakeholders and the ability to communicate with people at different levels

1. The ability to positively influence others and highlight benefits to a variety of audience.

1. Ability to work as part of a team and take the lead where necessary providing clear instructions for staff and volunteers to enable them to achieve desired outcomes and the required standards

1. Excellent communication skills including written, telephone and interpersonal skills.

1. Self-motivated with the ability to work on own initiative, to tight deadlines.

1. A strong work ethic, excellent time management skills and motivated to work towards targets

1. Excellent planning and organisation and administrative skills.

1. IT literate with particular emphasis on Microsoft , Google and CRM packages

1. Ability to work in a fast paced and demanding environment, creative ,adaptable and responsive to changing  situations.

1. A commitment to supporting young people, and the principles of equality and diversity.

1. Good knowledge and understanding of Safeguarding, Health and Safety, and current COVID-19 risks in relations to working in the community and youth work environment.

1. Willingness to regularly travel within the allocated work areas and stay residentially on the programme during summer and autumn programmes.

1.  Willingness to work flexible hours as this role will involve weekend and evening commitments

Desirable

1. Practical experience of managing information operating systems and the ability to interrogate data from salesforce or other CRM systems

2. Experience of effectively dealing with serious incidents and managing safeguarding.

3. Experience of working with young people who have additional needs or challenging behaviour.

4. Ability to manage and motivate large teams of staff.

5. A full driving license and access to own car.

6. Good knowledge of the local area and demographics (Hounslow, Ealing and neighbouring boroughs)

7. Experience of campaigning or volunteering

8. Experience in public speaking

9. Experience in a sales environment

10. Ability to create social media content

NCS Key Competencies for Staff

• Leadership
• Communication
• Emotional Intelligence
• Resilience
• Coaching
• Decision Making
• Adaptability

The Appointment

The appointment will be full time and is available immediately upon the receipt of two acceptable references and the submission of an enhanced Criminal Records Check to the Disclosure and Barring Service (DBS). The appointment will be confirmed upon receipt of the DBS check.

Please fill out the application form and attach it to our application portal 

Application closing date is 19 April 2021

Barnardo's Works is an innovative youth employability programme running in Scotland and partnering with SSE to pilot the programme in the Reading area. The programme aims to support and transform the lives of young people who are not in education, employment or training (NEET) in the Reading and Berkshire area. The aim of the programme is to equip young people 16-25 with the skills, confidence and ambition to pursue their goals of finding employment. SSE are offering real employment opportunities and the young people we are supporting will be invited to apply, interview and work for SSE for a 6-month paid placement.

The Project Worker role will provide a pivotal role to the development of the Barnardo's programme in Reading area. Working with vulnerable NEET (Not in Education, Employment or Training) young people this role focuses on supporting young people through short motivational programmes such as improving employability skills, confidence and self-esteem to go onto work in SSE in a variety of roles.

You will work with young people to assertively and creatively engage with hard-to-reach young people. The project worker will lead and develop the work in this area and will be responsible for providing quality Information, Advice and Guidance.

You will be responsible for contributing to, devising and developing session plans and resources to meet learning requirements to equip young people with the personal social and development skills, motivation, confidence and employability skills to progress into and sustain employment. You will be responsible for supporting young people to attend work placement and ensure they are supported once in placement for a period of 6 months.

We are also looking for this role to support the development of a traineeship model in the local area, working with employers to design and delivery this.

The post holder will be responsible for liaising with other Barnardo's services and agencies to access additional supportive services for service users where required. There will also be required to work effectively across SSE departments, developing good working relations with key stakeholders within SSE.

This post will involve travelling around the Berkshire area with travel to and from the Reading SSE offices, so ability to work flexibility and from local community venues is essential.

Key Experience/Qualifications Required:

* Experience of working with NEET young people aged 16-29
* Experience of 1:1 work with young people
* Delivery of employability and personal and social development in group sessions.
* Excellent local knowledge of the Reading and Berkshire area and organisations within it
* Knowledge and experience of delivering Study Programme or Traineeship programmes
* Level 3/4 PTTLS/DTTLS (desirable).
* Links with employers and previous experience in this area (desirable).

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Integration Liaison Officer - WLA WHP JETS

37.5 hours per week

Location

Home based with the potential to do some face-to-face activity post COVID-19

Working across – London geographical areas include: Barnet, Brent Hammersmith & Fulham, Ealing, Hounslow, Harrow and Hillingdon.

Benefits

• Competitive Salary
• Enhanced Pension Scheme after 6 months
• Life Assurance x 3 of your salary
• Enhanced annual leave

The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services West London Alliance Work & Health Programme Job Entry – Targeted Support (WLA WHP JETS) Programme and looking for Integration Liaison Officers

Reporting directly to the Integration Manager. The role will be aimed at supporting the performance of the expanded West London Alliance Work & Health Programme Job Entry – Targeted Support (WLA WHP JETS) Programme.

The role of the Integration Liaison Officer WLA WHP JETS is to ensure an effective integration of services between the Local Authority, wider borough services and providers and the West London Alliance employment programmes, with the aim of creating a “single front door” approach that will ultimately assist residents into suitable employment.

These services would include but are not limited to:

• Health and wellbeing
• Debt and budgeting advice
• Housing and accommodation
• Family services
• Learning & skills
• Employment

The successful individual will represent Shaw Trust, promoting both the Work & Health Programme and Job Entry Targeted Support (JETS) Programme and work closely with key stakeholders in developing effective routeways to services and provision that will benefit the participants on these programmes.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within West London Alliance geographical areas and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we support at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format please contact our HR Service.Centre to make alternative arrangements.

Autism Advisors Wanted: Do you want to make a difference in the lives of autistic people?  Do you believe in creating inclusive communities?  If yes, then you may be just who we are looking for!

CAAS is looking for two Autism Advisors to join our team on an exciting new project providing support to autistic adults across the eight NW London Boroughs (Hillingdon, Ealing, Brent, Harrow, Westminster, Kensington & Chelsea, Hammersmith & Fulham and Hounslow).

A significant part of the role will involve consultation and co-production with autistic adults to ensure that the service meets the needs and aspiration of our local autistic population.

Hours:

28 Core Hours Per Week (initial 1-year fixed term contract). Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required.

Location:

CAAS offices / Home Based

We are seeking an enthusiastic and compassionate Drop-in Supervisor to oversee our Christian service for homeless people in Richmond.

Can you help us maintain a safe and welcoming environment in our morning drop-in sessions for homeless people? Practically demonstrating God's love for 30-50 guests, many of whom have mental health issues and/or substance misuse problems. We provide hot food, showers, health services, casework support and housing and employment advice. Help in crisis and hope for life!

Flexible location - offices based across Bucks with some opportunity for remote working

Citizens Advice Bucks is an independent local charity providing free, impartial advice to people in Buckinghamshire. The charity operates five advice centres across Bucks, a specialist money advice service and several outreach. We also run successful advice projects, including energy advice and elderly advice at home. The charity benefits from a large and dedicated team of highly skilled staff and volunteers and delivers high quality advice, as well as campaigning on important community issues.

We are looking for a motivated and enthusiastic individual, to take on the role of Debt Adviser.

You will be joining Citizens Advice Bucks to provide debt advice at a time of increasing demand. This is an important role within our newly formed Money Advice team. The successful candidate must have the proven ability of providing debt advice and casework. You must have experience of giving advice to the public, managing complex debt cases, negotiating with third parties on behalf of clients and maintaining accurate and comprehensive case recording. You will be able to demonstrate a clear commitment to client care, and that you are highly organised and efficient, able to maintain targets and high-quality standards.

We are often the only place left that people could talk to seek independent and impartial advice on debt, benefits, housing, employment and family issues. Be part of an organisation that gives people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

A Job Description and Application Form can be found on our website via the Apply button.

Closing date for applications: On-going

Citizens Advice Hounslow is a well-respected charity, operating in the London Borough of Hounslow.  Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services. However, in the current circumstances, we are mainly operating remotely.

We are seeking to recruit an experienced Advice Supervisor or Caseworker with experience in a supervisory role to:

• support and supervise advice sessions (currently all services are running remotely, mainly by phone)
• check advisers’ work at generalist level
• give advice to clients if required, according to service needs, dealing with own casework
• ensure high quality of advice is maintained at all times
• promote and take up research & campaign work in accordance with the aims and principles of Citizens Advice
• carry out any other duties compatible with the role as and when required

For more information about the role please download the Job Description and Person Specification.

Please note: we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services.

We are seeking to appoint a Debt and Welfare Benefits Caseworker to meet the ever-growing demand on our service in these challenging times to deliver debt and welfare benefits advice to our clients.

As an experienced debt caseworker, you will be able to guide and empower clients as well as negotiate with creditors on their behalf. You will evaluate the best options and strategies that apply to the client’s debt problem, looking for ways to maximise income while providing budgeting advice. Your expertise in negotiating with bailiffs, landlords and lenders, will be crucial in preventing enforcement action and possession proceedings for rent or mortgage arrears.

For more details about the role, please download the attached Job Description and Person Specification

Closing date:  On-going
Interview date: TBC

Please note: We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon as it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability