Employment specialist project lead jobs
Help shape a great colleague experience by providing modern IT tools and services that enable colleagues to work efficiently and securely from anywhere.
Details:
Salary: £55,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, our expectation is that you will come to London approximately 2 days each month for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Midnight on Monday 2 February 2026
Interview dates: Tuesday 10, Thursday 12 and morning of Friday 13 February 2026. Interviews will be online via Microsoft Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
As Hospice UK’s IT Infrastructure Manager, you’ll shape a modern, secure and stable environment that enables colleagues to collaborate brilliantly and work effectively to make a real difference to hospice care in the UK.
You’ll be our leading infrastructure specialist, with a broad range of skills and knowledge across Microsoft 365 and Azure, networking and security, and you’ll thrive on working with others to turn business needs into robust, user‑friendly solutions. We’re fully in the cloud, having transformed our IT capability in recent years, and you’ll help deliver the next phase of our evolution. You’ll lead improvements in security, maintaining our Cyber Essentials Plus accreditation, improve knowledge management through our use of Microsoft Teams and other tools, and champion automation and AI to streamline how we work.
You’ll oversee our managed service provider while remaining close enough to the tech to be hands-on when needed. This is a role where delivery and continuous improvement go hand in hand. You’ll report to the Director of Transformation, partner with ICT and Data teammates and collaborate with engaged and supportive colleagues across the charity.
If you’re excited about the role, but don’t meet every requirement, we encourage you to apply. We’re committed to your personal development and will help you to learn and grow.
We’re a compassionate, collaborative and innovative team, proud of a flexible hybrid working model that trusts you to choose how and where you work. Most of your time can be remote, with occasional visits (around 2 days per month) to our London office for team, project or stakeholder meetings.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download)
How to apply:
To apply for this role, please send us the following documents by midnight on Monday 2 February 2026:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Monday 2 February 2026.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We represent and champion the community of 200+ hospices across the UK.



Using Anonymous Recruitment
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Actively Interviewing
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About the role
You will work closely with the Income Generation Team and Services Teams to develop and maintain long-term sustainable funding from Trusts and Foundations. Through developing and expanding income through grants, evolving our case for support, and managing relationships with a variety of grant funders, you will transform survivors’ lives and help us be part of the systems change to end sexual violence.
You will undertake new prospect research, keep up-to-date with the sector at large, and maintain and grow our funding pipeline. You will also write compelling funding bids, proposals and appeals, alongside timely reports to funders. You will seek opportunities to strengthen and build on existing and lapsed funding relationships and offer opportunities to engage funders directly with our work.
About You
You will be passionate about implementing the SARSAS fundraising strategy ensuring that SARSAS can continue to deliver support to meet the needs of those who have been raped and sexually abused across Avon and Somerset.
You will be a skilled writer who is confident in identifying, researching, and qualifying prospects to continue our successful growth. You will have strong relationship management skills and will be able to build and sustain long-term relationships with funders, as well as identify opportunities to deepen funders’ commitment to our cause.
You will have strong organisational skills, and be able to manage a workload which balances application and reporting deadlines alongside funder stewardship and pipeline development. You will also be a good team player and self-starter – we’re a small team who manage our own workloads, but we relish the opportunity to come together, share ideas and take creative risks.
You’ll be excited by the opportunity to join SARSAS and to work in a varied and busy role within a collaborative and supportive environment.
About SARSAS
SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.
We deliver a range of support, including, but not limited to, a helpline, online web chat, self-help resources, counselling, specialist support work, drop-in services and group work.
Survivors tell us that we not only change their lives, but for some people we save them: “This work even though it was extremely hard, has helped me change my life. What you do for people is amazing and I cannot thank you all enough. I still have a long way to go but now I’m looking forward to life a little more.” – Specialist Support Work Client.
SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.
SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support. We are a proudly trans-inclusive organisation, and our service is for anyone who may need us.
Equality, diversity, and inclusion
At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.
We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.
Contract information
- Salary: £35,000 - £40,000 - depending on experience (FTE)
- Hours: 22.5 hours per week (flexible)
- Based: Hybrid preferred but will consider remote working (We are flexible on working hours and location, and are happy to consider applicants interested in a freelance arrangement)
- Contract: Permanent
Applicants will undergo a basic criminal record check before employment starts.
How to apply
The closing date for this role is Monday 16th February 2026. We will be reviewing applications and interviewing as suitable candidates apply, so please submit your application as soon as possible if you are interested. We reserve the right to close the advert early if an offer of employment is made.
Interviews will be held in person in our Bristol but please indicate in your application if this is not possible so we can consider an alternative.
Support for people of all genders affected by rape or any kind of sexual assault or abuse at any time in their lives.
The client requests no contact from agencies or media sales.
Location: London
Location type:Hybrid
Reporting to: Director of People and Operations
Annual salary: £50,000 to £55,000 GBP per annum, depending on experience
Contract type: Permanent
Working hours: Full-time, 35 hours a week
Candidate level: Manager
Closing date: Monday 23rd February, 9:00 am CET
Background
Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.
We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict. We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change.
Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways, with a pace, drive, and urgency that this moment demands, and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.
Purpose of role
Lumos is entering an exciting period of strategic transformation to strengthen our operational foundations, refine our systems, and enhance our capacity to deliver on our mission to realise every child’s right to a family. The Senior Operations Manager plays a pivotal role in building the operational foundations and risk-aware culture needed for success both now and as the organisation prepares for the future.
As a delivery partner to the Director of People & Operations, the Senior Operations Manager leads the implementation of agreed operational priorities, strengthens country office and partner capability, and ensures that operational standards, policies, and practices are consistently embedded across existing and new geographies. The role provides independent oversight and assurance across operational risk, safety, security, and safeguarding, working closely with delivery teams while retaining the authority to challenge, escalate, and inform senior decision-making.
This is a senior, hands-on role for someone who thrives on systems thinking, coordination, and execution, and who is motivated by turning risk awareness, data, and lessons learned into practical organisational improvement that strengthens organisational resilience and impact.
Primary responsibilities
Operational leadership & delivery
- Act as a senior delivery partner to the Director of People & Operations, leading the implementation of agreed operational priorities.
- Coordinate cross-functional operational delivery across Operations, Safeguarding, and Security.
- Deputise for the Director of People & Operations in internal and external forums as appropriate, with delegated authority.
Global safety, security & incident management (focal point)
- Act as Lumos’ organisational focal point for safety, security, and travel risk, coordinating risk management frameworks, systems, and oversight across the organisation.
- Work closely with, and oversee the delivery of, Lumos’ global safety and security consultant(s), ensuring clear scope, quality outputs, and effective follow-through.
- Monitor safety and security incidents across the organisation, ensuring appropriate recording, escalation, follow-up, and learning.
- Coordinate incident response in line with agreed protocols, working closely with country teams and external security specialists.
- Lead lessons-learned processes following incidents and ensure recommendations are embedded into systems, guidance, and practice.
- Support the implementation and monitoring of safety and security standards across country offices and partners.
Safeguarding & PSEA (operational oversight)
- Provide operational oversight and coordination of safeguarding and PSEA frameworks, working closely with specialist safeguarding focal points, leads, and consultants while the recruitment and scoping of a Global Safeguarding Lead is planned across 2026.
- Monitor implementation of safeguarding and PSEA standards, policies, and training across country offices and partners.
- Support incident tracking, information management, and follow-up actions, ensuring confidentiality, proportionality, and appropriate escalation.
- Contribute to organisational learning and continuous improvement in safeguarding practice.
Risk management, contingency & assurance frameworks
- Lead the development, implementation, and refinement of operational risk management and risk assessment frameworks across Lumos.
- Ensure consistent approaches to risk identification, mitigation, escalation, and assurance across countries, partners, and programmes.
- Maintain and monitor operational risk registers, ensuring risks are actively reviewed and managed.
- Coordinate comprehensive contingency planning, crisis protocols, and organisational preparedness.
- Support due diligence and risk assessment processes for partners, vendors, programmes, and new geographies.
Programme, MEAL & risk integration
- Work closely with Programme and MEAL teams to embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring.
- Support the development of proportionate, decision-useful KPIs related to operational risk, duty of care, safety, security, and safeguarding.
- Strengthen alignment between operational risk management and programme assurance and learning processes.
Operational systems, policy tracking & insurance
- Lead the development and improvement of operational systems, trackers, workflow,s and dashboards to strengthen consistency, quality assurance, and organisational insight.
- Maintain and oversee policy trackers across Operations, Safeguarding, and Security, ensuring review cycles, ownership, and implementation are monitored.
- Develop operational reporting, audit, and monitoring mechanisms that complement existing MEAL, programme, and governance systems.
- Support audits and internal reviews by maintaining clear documentation and evidence.
- Ensure strong information management and data protection practices are embedded.
- Oversee coordination of Lumos’ global insurance arrangements (e.g., travel, medical, liability), including renewals, compliance tracking, and liaison with brokers and insurers, under the direction of the Director of People & Operations.
Country office & partner capability building
- Work closely with Country Directors, operational focal points, and partners to embed global operational, safeguarding, and safety/security frameworks locally.
- Support capacity building through guidance, tools, training coordination, and structured follow-up.
- Provide practical support and constructive challenge to strengthen compliance, confidence, and consistency.
- Balance global standards with appropriate local adaptation.
Performance insight, reporting & organisational learning
- Develop and maintain dashboards and reporting that provide visibility on operational risk, safety, security, safeguarding, and organisational readiness.
- Provide clear insight to the Director of People & Operations and Executive Team on trends, incidents, risks, and areas for improvement.
- Support organisational learning through analysis of data, incidents, audits, and reviews.
Project management & continuous improvement
- Lead or coordinate project management for time-bound operational initiatives
- Identify capacity gaps, monitor progress, and escalate risks.
- Translate lessons learned into updated frameworks, tools, and guidance to support continuous improvement.
Profile
The postholder will:
- Build effective, trusted relationships across Lumos, using strong relational skills to influence, support, and challenge constructively without becoming adversarial.
- Steward a strong, proportionate and risk-aware culture, where operational, safety, security and safeguarding risks are understood, named and managed well.
- Strengthen operational systems and frameworks for monitoring, assurance, and learning across risk, safety, security, and safeguarding.
- Develop clear, decision-useful dashboards and reporting that improve visibility of risk, incidents, readiness, and organisational resilience.
- Build confidence and capability across country offices and partners through guidance, coaching, constructive challenge, and follow-up.
- Advise and guide senior leaders and teams with sound judgement, evidence, and insight, supporting timely and well-informed decision-making.
- Embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring, while retaining appropriate independence and assurance
- Translate data, incidents, and lessons learned into practical improvements that strengthen systems, readiness, and organisational impact.
Essential experience
- Demonstrable experience operating at a senior level within operations, risk, safeguarding, security, or organisational assurance functions
- Experience coordinating complex, cross-functional workstreams across multiple teams or locations
- Experience providing oversight, assurance, or quality control
- Experience incident response, escalation, and lessons-learned processes
- Experience building or strengthening systems, frameworks, or organisational infrastructure
Desirable experience
- Experience working within or alongside programme delivery teams.
- Experience in international, multi-country or partnership-based organisations.
- Experience overseeing consultants or specialist providers.
Personal characteristics
- Strong alignment with Lumos’ mission, values, and commitment to duty of care.
- Emotionally and relationally confident, able to build trust and rapport across diverse stakeholders.
- Able to influence, support, and challenge constructively.
- Calm, pragmatic, and thoughtful when dealing with risk, incidents, or sensitive issues.
- Sound judgement in identifying, naming, and escalating risk appropriately.
- Collaborative and credible working with senior leaders, country teams, and partners
- Comfortable operating with independence.
- Resilient and adaptable in evolving or ambiguous organisational contexts.
- Curious and committed to learning and continuous improvement.
Safeguarding statement
Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.
All staff and associates must:
- Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
- Ensure work complies with all safeguarding and PSEA policies and procedures
- Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.
Equality, diversity, and inclusion statement
Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.
We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.
This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
· The deadline for applications is Monday 23rd February, 9:00 am CET ·
Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.
To realise every child’s right to a family by transforming care systems around the world.
Position: Senior Legacy Development Officer
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: Starting from £33,044 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Gifts in wills fund nearly half of the MS Society’s work - and we need a senior legacy officer to help deliver our ambitious plans to grow this vital income stream. In this key role, you’ll lead the delivery of legacy marketing campaigns across digital, direct mail and other channels, create compelling content to inspire gifts in wills, and take charge of in-person events to engage supporters and pledgers. You’ll also manage relationships with external partners and suppliers, ensuring every activity reflects professionalism and empathy.
We’re looking for someone with experience of gifts in wills fundraising who can confidently lead projects, communicate effectively, and bring creativity to campaign delivery. If you’re motivated by making a difference and want to play a leading part in funding life-changing research and support for people affected by MS, apply now and help us create a future free from MS.
Closing date for applications: 9:00 on Monday 26th January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Location: London (hybrid, 3 days/week in the office)
Contract: permanent, full-time
Interviews: 18-19 February 2026
Are you passionate about delivering high-quality administrative support for a global organisation? The ITF is looking for a proactive and detail-oriented Administration Coordinator to join our team.
About the role
As Administration Coordinator - Global you will supervise and coordinate the work of a team of administrators responsible for providing reliable, high-quality administrative support for international governance meetings and events, and communications to member organisations and external partners.
You will work with colleagues and external stakeholders worldwide to ensure the smooth delivery of the administration function, including the logistical aspects of our global activities, contributing to the successful delivery of our Congress cycle and organisational work programme.
Reporting to the Head of Global Administration, you will help to strengthen long-term administrative systems that are efficient, coordinated and fit for purpose in a complex international environment.
Key Duties and Responsibilities
- Manage a team of administrators and foster an environment of continual development and support and high performance
- Coordinate the workload of the team in the delivery of organisational work programmes
- Develop, implement and update administrative policies and procedures, ensuring consistent and standardised ways of working
- Oversee the logistical delivery of global meetings and conferences
- Oversee the delivery of multi-lingual communications to members (circulars, meeting reports)
- Prepare meeting budget forecasts and contribute to the annual planning and budgeting cycle
About you
We’re looking for a self-motivated and highly organised individual to support the delivery of our global organisational work programme. With responsibility for oversight of the logistical delivery of committee meetings and conferences, you will need the following to be successful in this role:
- Proven experience managing and leading a team, including mentoring, performance development reviews and motivating others
- Strong knowledge of administrative practices, ideally with experience in the delivery of international meetings & conferences
- Ability to prioritise effectively, and manage multiple tasks and projects simultaneously, often working across international time zones
- Clear and accurate written and verbal communication skills with a high standard of written English and excellent attention to detail
- Confidence working with diverse internal & external stakeholders in a multilingual environment (knowledge of languages other than English would be an asset)
- Maintain confidentiality when handling sensitive information
- Strong numerical skills, with experience of budgeting, reconciliation, and expense reporting
- Calm, adaptable and proactive problem-solver with a focus on continuous improvement
- Proficient with SharePoint, Teams, MS Office 365, and familiar with Zoom, Cvent and Concur (or similar tools).
- Experienced with CRM systems and data handling
- Willingness to travel overseas occasionally to support international meetings & conferences
- Commitment to social justice and trade union values, or mission-driven work
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Services Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Monday 2nd February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
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About The Role
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Do you have experience supporting vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment, and are you ready to take the next step into a supervisory role?
We have an exciting opportunity for a Temporary Accommodation Support Supervisor (18-month maternity cover) to join our Housing team, working to support some of the district’s most vulnerable adults to move on from temporary accommodation into longer-term housing solutions.
You will play a key role in the day-to-day running of Council-owned homeless accommodation in West Oxfordshire, ensuring high-quality, safe and well-managed services. Working closely with internal teams and external partners, you will help residents develop the skills and support they need to move on successfully, while also supervising and supporting a small team of Temporary Accommodation Support Officers.
This is a rewarding but demanding role, ideal for someone who combines empathy with professionalism, resilience and strong organisational skills.
What you’ll be doing
- Supervising and providing day-to-day direction to Temporary Accommodation Support Officers, with direct line management responsibility for two staff members
- Ensuring the efficient running of Council-owned homeless accommodation, maintaining high service standards and maximising occupancy
- Managing hostel budgets, minimising voids and ensuring residents are supported to claim the correct benefits and meet service charge requirements
- Carrying out and overseeing risk assessments, health & safety checks, and property inspections, ensuring repairs and issues are reported promptly
- Developing bespoke support plans for residents to help them manage their stay and move on into independent accommodation
- Supporting residents to access benefits, support agencies, employment, education or volunteering opportunities
- Managing and responding to anti-social behaviour, while maintaining positive relationships with neighbours and local businesses
- Representing the service at multi-agency meetings and contributing to alternative homelessness pathways
- Deputising for the Temporary Accommodation Lead when required
- Participating in an on-call duty rota (additional remuneration provided)
What we’re looking for
Someone who values structure, confidentiality and professionalism alongside compassion and support. You will be working with sensitive personal information and must demonstrate a strong understanding of safeguarding, GDPR and professional boundaries.
You’ll need to be resilient and adaptable, able to remain calm and confident when working in challenging environments or emotionally complex situations. Teamwork is essential, as is the ability to work independently under pressure and meet tight deadlines.
You will also need a sound understanding of housing legislation, including the Housing Acts, the Homelessness Reduction Act and associated guidance.
You will need
- A qualification equivalent to a degree or at least five years’ relevant experience in Housing, Housing Management, Supported Accommodation or a hostel-based environment
- GCSE Maths and English (grade C/4 or above, or equivalent)
- Experience of working with vulnerable people with complex needs
- Experience of supervising staff or supporting service delivery within a housing or support setting
- Excellent written and verbal communication skills
- Confidence using IT systems, including Microsoft and Google packages
- A full UK driving licence and access to a vehicle for work purposes
Desirable
- A relevant professional or academic qualification
- Knowledge or experience of project management
- Membership of a relevant professional body
Special Conditions- Full UK driving licence and ability to travel across the district
- Standard DBS check required
- Deputising for the Temporary Accommodation Lead when required
- Participating in an on-call duty rota (additional remuneration provided)
Should we receive a high volume of applications, we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible. Previous applicants need not apply.
What we can do for you
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of up to 7% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary
Watch our new 'What is Publica' video to see why its great to join us!
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About Us
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You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Overview
We’re looking for a strong bid writer to join our successful national Business Development Team as a Business Development Officer. This is an excellent opportunity to grow your career in business development within a successful team that prioritises social impact, development and progression. We’d particularly like to hear from people that have experience of writing high-scoring drug and alcohol service bids.
Location: London, Brighton, Manchester or Leeds.
Salary: £37,184.91 – £39,891.91 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year - Inner London Weighting.
Contract: Permanent.
Responsibilities
About the role
Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.
As a Business Development Officer, you’ll play a key part in helping us secure new contracts and deliver high‑quality services for adults, children and young people. You’ll work with colleagues across the organisation to develop excellent written material for bids and proposals. This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress.
Your day-to-day will include:
- Writing and editing multiple complex bid responses within live tenders
- Working with colleagues across the organisation to gather information and evidence
- Project managing smaller bids and proposals with support from a Senior Business Development Officer or Business Development Manager
- Completing online research, analysing data and collating evidence
- Creating presentations, diagrams and reports
- Helping improve how we do things.
About you
We’re looking for candidates with proven experience of writing tenders, proposals or grant applications, or writing in other professional or academic environments, for instance journalism, research or marketing.
You are:
- A highly competent communicator with excellent writing skills
- Able to analyse data and interpret evidence, with good IT and research skills
- Solution-focused, creative and proactive
- Happy to give and receive challenging feedback
- Collaborative and contribute to a positive culture team
- Ready to work hard to deliver on CGL’s values and mission.
What we offer
You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team, from Officer to Senior Officer, Manager, Senior Manager, Deputy Director, and Director. Several of our current Seniors and Managers were previously in the Business Development Officer role.
We also offer:
- The option to work from home for some of the week
- Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).
We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.
We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.
Before you apply
In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.
Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.
We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.
We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.
Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further.
What our people say
Kitty, Business Development Officer:
“What was your route into your current job? I graduated with an English Literature degree in 2019 and started out as an Editorial Assistant in publishing. Furloughed during the pandemic, I took the opportunity to complete a master’s in English Literature before moving into medical communications, where I also worked as an Editorial Assistant. While I enjoyed the work, I wanted a role that allowed me to get more involved in the research and writing, which led me to join CGL as an Assistant Business Development Officer in 2023. After gaining bid writing experience, I started as Business Development Officer in 2024.
What are your favourite parts of the job? I love how varied the job is. One day I might be deep in research, whether that’s desk-based or visiting a service in person, while the next I’m writing and editing responses for a live bid or even creating visuals. No two days are the same, and variety keeps the job exciting.
How would you describe the team? The team is incredibly lovely and supportive. There’s always someone ready to offer help, share advice, or even just have a quick chat, which makes it a really positive and collaborative environment to work in.
What were your highlights from last year? Being part of the team that won the Blackpool contract. We all invested a lot of time and effort into it, and the whole organisation was excited by the outcome.
Is there anything you would say to someone considering applying? Go for it! It’s a fantastic role within a supportive, friendly team, and there’s so much variety and opportunity to learn. If you’re considering applying, you won’t regret it.”
Holly, who progressed from Business Development Officer to Senior Business Development Officer last year:
“What are your favourite parts of this work? The amount we learn from bid to bid. No two services are the same and I’m constantly coming across amazing individuals, teams and interventions. Being part of a team that helps share and celebrate great work, and support other services to implement new and exciting initiatives is really rewarding.
How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’.
What were your highlights from last year? Becoming a Senior and working across 7 different bids or direct awards last year. It was busy but I learnt so much, made some great connections with people across the organisation and feel excited for 2026.”
Salary Range (pro rata if part time)
CGL points 33 to 36 (£37,184.90 - £39,891.91)
Interview Date
16/2/2026
Closing Date
8/2/2026
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Overview
We’re looking for an Assistant Business Development Officer (Bid Writer) to join our national Business Development Team. This is a great opportunity for an excellent writer to start or grow your bid writing career in a successful team with progression opportunities.
Location: London, Brighton, Manchester or Leeds.
Salary: £27,861.26 − £32,002.35 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year as Inner London Weighing.
Contract: 12 months fixed term.
Responsibilities
About the role
Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.
As an Assistant Business Development Officer, you’ll play a key part in helping us secure new contracts and deliver high quality services for adults, children and young people. You’ll support the development of bids and proposals by writing, researching and collaborating with colleagues across the organisation.
Your day-to-day will include:
- Writing and editing bid responses
- Working with colleagues across the organisation and our partner agencies
- Completing online research, analysing data and collating evidence
- Creating presentations, diagrams and reports
- Helping improve how we do things.
This is a developmental role, and you’ll receive ongoing support, guidance and training to help you progress.
About you
We’re looking for excellent writers who share our passion for supporting people to make positive changes in their lives. You don’t need previous experience in business development, but experience in health and social care, writing, sales, research, or data is beneficial.
You are:
- A clear, concise and engaging writer
- Motivated to learn and develop, welcoming feedback
- Collaborative and contribute to a positive culture team
- Curious and analytical
- Solution-focused, creative and proactive
- Ready to work hard to deliver on CGL’s values and mission.
What we offer
You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team. We have a great record of people quickly progressing to Business Development Officer and Senior Business Development Officer roles as they take on increased volume, complexity, and leadership across proposals.
We also offer:
- The option to work from home for some of the week
- Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).
We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.
We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.
Before you apply
In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.
Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.
We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.
We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.
Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further.
What our people say
George, who progressed from Assistant Business Development Officer to Business Development Officer last year:
“What was your route into the team? I came into Business Development after starting out in frontline roles in local authorities and then a housing charity, where I realised I wanted to continue having an impact on people’s lives, but on a bigger scale. The Assistant Business Development Officer role was a perfect progression, and after about a year I successfully applied for a Business Development Officer role. This felt really manageable given the space for development as an Assistant Business Development Officer.
What are your favourite parts of the job? Winning contracts is a really great feeling, especially when I know they’ve been shaped with service users and colleague to make sure we’re designing services that offer the best support to the most people. I also value the constant opportunities to learn, feeling supported in my development, and seeing the decisions I’m involved in having a real impact on people’s lives.
What were your highlights from last year? Our team away day in Liverpool, which was great fun as well as chance to hear from the managers of our new Liverpool service. It was one of the first bids I worked on as an Assistant Business Development Officer, and it was amazing to see our bid come to life, being delivered by a passionate group of people.
What would you say to someone thinking of applying? I’d definitely say go for it, and once you start, embrace how much there is to learn! Make the most of a really knowledgeable and supportive team, of managers who genuinely want you to succeed, and of all the opportunities to try new things and develop new skills.”
Holly, who has progressed from Assistant Business Development Officer to Senior Business Development Officer:
“What was your route into the team? I was a psychology graduate and teacher training drop out! With my experience of working in schools and academic research into young people’s substance use, I started working as an Education Lead for one of CGL’s young person’s services. After a year I applied to join the Business Development Team, wanting to utilise my experience of working frontline and my love of research and writing. I’ve progressed from Assistant to Officer and then Senior Officer since joining the team in 2022.
How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’.
What would you say to someone thinking of applying? Not to think they can’t do it just because they don’t have experience in bid writing or business development. It’s more important to be able to demonstrate that they’re a confident professional writer and are really passionate about working in the drug and alcohol support sector.”
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
Interview Date
16/2/2026
Closing Date
8/2/2026
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Role details
Start date: TBC
Salary: £48,750 per annum (inclusive of £3,990 South East weighting)
Location: Hybrid: need to be available to work from London Office and occasional national travel
Working hours: Full time: 35 hours per week
Contract: Permanent
Annual leave: 30 days plus statuatory bank holidays (if full time). All Women in Prison staff also receive an additional 3 days of leave between Christmas and New Year.
Pension scheme: Women in Prison provides an auto-enrolment pension scheme with 5% contributions from the employer and 3% from the employee.
Job purpose
This role will lead and coordinate Women in Prisons’ external communications, platforming the voice of women with lived experience of the criminal justice system to raise the organisation’s public profile and awareness of the criminalisation of women.
Key Responsibility Areas
- Lead and develop comprehensive communications strategies to raise WIP’s profile for influencing, fundraising and impact and that align with our vision and mission.
- Build public engagement and awareness, leading on campaign development and delivery
- Oversee the production of Women in Prison’s publications.
- Platform the voice of women with lived experience of the criminal justice system in all external communications.
- Manage WIP’s Spokesperson network
- Develop, build and contribute to high quality and authentic partnerships and relationships with stakeholders including journalists.
- To be a member of the extended leadership of Women in Prison, modelling feminist leadership, anti-oppression and empowering, values-led, collective leadership for the organisation.
For the full list of responsibilities, please download the recruitment pack.
To apply
Applications close: 2nd February 2026 at 9am
Interviews: TBC
If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org.
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
In line with legal requirements and the nature of our work, this role:
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to a Basic DBS check
- Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission
The client requests no contact from agencies or media sales.
Evaluation Manager (2 posts)
£46,000 per annum + benefits
Full-time, permanent
Central London (hybrid working, minimum one day per week in the office)
Education Endowment Foundation
Our client, Education Endowment Foundation is an independent charity dedicated to breaking the link between family income and education achievement. They do this by supporting schools, nurseries and colleges to improve teaching and learning for two-to 19-year-olds through better use of evidence.
Roles:
We’re looking for two Evaluation Managers to commission and oversee robust, cost-effective evaluations of promising projects, manage a portfolio of studies, and contribute to the development of methodological best practice at the heart of the EEF’s work.
As an Evaluation Manager, you’ll play a pivotal role in commissioning and managing high-quality, cost-effective evaluations of EEF -funded projects. You’ll oversee a portfolio of studies from design to delivery, working closely with external evaluators and programme teams to ensure rigorous, practical evaluations and clear communication of findings. This is a chance to shape influential research, strengthen the evidence base on what works in education, and contribute to the EEF’s wider strategic work.
You’ll join one of two closely connected teams at the heart of the EEF’s evidence-generation work, offering distinct but complementary opportunities.
One role sits in the Evaluation Team, a large, expert team responsible for commissioning and managing EEF’s major independent evaluations, including large-scale randomised controlled trials and quasi-experimental evaluations, and for supporting external research teams to deliver rigorous, high-quality studies across the portfolio.This will suit someone with a quantitative leaning with a strong understanding of trials and experimental design.
The second role sits in the Programme Development and Scale-up Team, a smaller, highly cross-functional team working at the earlier and later stages of the evidence pipeline. This team leads pilots, early-stage and scale-up evaluations, with a stronger focus on implementation and process evaluation, and on developing and testing innovative evaluation approaches to support effective scale-up.This will suit someone with a mixed methods background and a more qualitative skillset.
Both roles work closely together and across the organisation to ensure EEF’s evidence is rigorous, relevant, and has real impact in the system.
In these roles you will:
- Commission evaluations in our priority areas, including critically reviewing evaluation proposals to ensure proposed designs are high quality and cost-effective and that the most suitable external evaluators are matched with projects.
- Manage a portfolio of evaluation projects once external evaluators are appointed and being the primary point of contact for evaluators.
- Liaise between the evaluator and the delivery team (that is delivering the intervention) and chairing meetings to ensure the evaluation project is set up effectively with a high-quality design (working closely with colleagues in EEF’s Programmes team).
- Work closely with the evaluator and delivery team to understand the practical issues involved in delivering evaluations, mitigating risks, and providing support when problems arise.
- Manage evaluation contracts and budgets, and monitoring delivery of evaluation plans.
- Conduct technical reviews of protocols, study plans, statistical analysis plans and evaluation reports.
- Work closely with other teams to ensure that published reports are of high quality and effectively communicate findings to an audience of practitioners, academics, policymakers and the general public.
- Draw on expertise from across EEF to shape and apply innovative evaluation approaches, working collaboratively to strengthen evaluation design, learning and the use of evidence.
- Develop, improve and monitor implementation of evaluation guidance and resources to clarify best practice and build the capacity of evaluators to conduct high quality research.
Candidate:
You'll be able to demonstrate:
- A commitment to the aims of the EEF and a genuine interest in the education sector in England.
- An understanding of technical aspects of evaluation methodologies (implementation and process evaluations, randomised controlled trials, quasi-experimental designs, choice of outcome measurement, etc.) and an ability to identify high quality evaluation plans and reports.
- Experience in delivering or commissioning rigorous evaluation projects in education, health, or another related field
- Strong relationship management skills, including managing stakeholder performance and differences in opinion.
- Strong communication skills, both written and verbal, and the ability to communicate complex information to a variety of audiences including practitioners, academics, and policymakers.
- An organised and methodical approach, with excellent project management skills and the ability to prioritise own workload and manage multiple projects simultaneously.
- The ability to work independently with strong attention to detail and a commitment to fact checking own work, as well as the ability to work closely and collaboratively across teams.
- A proactive, flexible, and pragmatic approach to evaluation, with an ability to balance a commitment to rigour with accessibility and impact.
- A degree with substantial research methodological training, or equivalent research experience.
- Strong commitment to equality, diversity, and inclusion, ensuring these principles are upheld in all aspects of their work.
In addition, there are a few desirable skills for this role which could help you to stand out. Great if you already have them, but we don’t expect any candidate to have them all, and will provide training as required for the right candidate:
- Experience in delivering or commissioning quasi-experimental evaluations (for the role in the Evaluation team).
- Experience in delivering or commissioning qualitative, mixed-methods and theory-based research and implementation and process evaluations (for the role in the Programme Development and Scale Up team).
- Experience or familiarity with working on programmes as they develop and scale, and an understanding of how evaluation and evidence can inform decisions about programme design, adaptation and readiness for scale-up (for the role in the Programme Development and Scale Up Team).
- A PhD or Masters with training in quantitative methods and/or mixed methods.
- Experience conducting relevant statistical analysis and/or qualitative analysis.
Apply:
Please send (via the "Redirect to recruiter" button above) your CV together with a personal statement addressing the following:
- Why you want to work as an Evaluation Manager at the Education Endowment Foundation including how the role aligns with your interests and career aspirations. (250 words)
- What experience do you have of undertaking and/or supporting evaluations. This may include experience with randomised controlled trials and quasi-experimental designs (particularly relevant for the Evaluation Team), and/or qualitative, mixed-methods or theory-based research and implementation and process evaluations, including how evaluation evidence has informed programme development, adaptation or scale-up (particularly relevant for the Programme Development and Scale-Up Team). (300 words)
If you have a preference for working in the Evaluation Team or the Programme Development and Scale-Up Team, please state it when applying.
Closing date: Monday 26 Jan (23.00)
First stage interviews: w/c 2 Feb 2026
Second stage interviews: w/c 9 Feb 2026
As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
Chief Executive Officer (CEO) – The Eveson Trust
Location: Worcester (minimum two days per week in the Trust’s office; travel across Worcestershire, Herefordshire and the West Midlands)
Salary: circa £75,000
Contract: Permanent, 35 hours per week
Are you a judicious, outward-looking leader who can sharpen strategy and raise the profile of a regionally rooted grant-maker with a significant endowment?
About The Eveson Trust
The Eveson Trust is a Worcestershire-based, place-focused grant-maker established from the bequest of Violet Mary Eveson. With an endowment of approximately £100 million, the Trust supports an annual grants programme of around £5–6 million and in 2022 modernised its legal structure by becoming a Charitable Incorporated Organisation while retaining strong local roots.
We exist to relieve need and enhance quality of life across Worcestershire, Herefordshire and the West Midlands, prioritising support for people with disabilities, mental-health needs, children and young people in need, older people, those experiencing homelessness, and users of hospitals and hospices. Our next CEO will be central to translating stewardship into measurable local impact and sustainable grant practice.
As our next Chief Executive Officer, you will:
- Strategy & Impact: lead the development and delivery of a refreshed strategic plan and grant-making framework that focuses resources where they will make the greatest measurable difference.
- Governance & Finance: support and advise the Board and sub-committees, ensuring robust governance, high-quality committee papers and sound financial stewardship of the endowment.
- Operational Leadership: strengthen internal systems and processes, make effective use of Salesforce, and propose a right-sized resourcing model to deliver the Trust’s ambitions.
- Income & Investment Oversight: work with the investment advisers and Trustees to balance spending policy, long-term capital protection and responsible investment principles.
- Community & Partnerships: build regional funder partnerships, increase reach in under-represented areas and foster strong relationships with grantees and local stakeholders.
- Grants Quality & Safeguarding: ensure rigorous due diligence, proportionate monitoring and consistently high standards of safeguarding and risk management.
- Brand & Profile: establish and deliver a communications plan that raises the Trust’s visibility across urban and rural communities.
- Team & Culture: lead, mentor and develop a compact team and oversee high standards in HR, data protection and operational compliance.
Who you are
- A seasoned senior leader with demonstrable experience in grant-making, philanthropy or a closely comparable mission-driven setting.
- Financially literate and confident with investment reports, annual accounts, budgets and risk analysis.
- Experienced in modern grants processes, due diligence and impact-focused monitoring.
- Comfortable advising and constructively challenging Trustees, producing concise, evidence-based committee papers.
- A strong relationship builder with a track record of partnership development and external representation.
- Skilled in strategic analysis, clear judgement and using data (for example Salesforce reporting) to inform decisions.
Why The Eveson Trust?
- A rare leadership opportunity to steward a significant endowment and shape a strategic grant-making approach across a diverse regional footprint.
- A respectful, detail-focused Board and a compact, capable team who value proportionate, evidence-based practice.
- The chance to expand the Trust’s presence in under-represented boroughs and to develop meaningful funder partnerships.
- Competitive salary, defined-contribution pension, flexible working and a supportive, mission-focused culture.
- The role offers clear scope to design the team and systems needed to deliver a more impact-focussed future for the Trust.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 2nd February 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Back on Track is a Manchester charity that enables people facing disadvantage to make lasting, positive changes in their lives. We run a learning centre for adults going through a process of recovery or rehabilitation, having experienced problems with alcohol, drugs, offending, mental health or homelessness.
The Progression Coordinator role is varied and interesting and combines classroom teaching with the space to work 1-1 with members in a holistic way, supporting them to make real progress.
Our ideal person will be a dynamic tutor experienced in teaching employability-related courses and providing person-centred 1-1 progression support.
They will be patient, kind, creative and inclusive with an aspirational approach to support people to build their self-worth and make progress.
To apply, download the job pack and form from our website, or call into our centre to collect paper copies.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.
You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact.
The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.
We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.
As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.
How to apply
The first stage is to complete on our online application form on our website by 10am on Monday 26th January 2026.
The website form will ask you to:
1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2.Upload your current CV
3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.
For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.
Selection Process
We will invite candidates to an initial online interview on Tuesday 10th or Wednesday 11th February, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Tuesday 24th or Wednesday 25th February.
We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.
We regret that we can only respond to applicants who make it to the interview stage.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
EQUITY, DIVERSITY AND INCLUSION
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.
We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.
We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.
Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.
We are looking for a Community Leader Programme Support Worker who will focus on engaging existing members of SLRA’s Community Leaders Programme and encouraging new members to join, through one-to-ones and grouplistening sessions. Through these listening activities, the role will identify the issues people are facing and barriers that exist to participating in the programme, and use this learning to help shape the monthly sessions, projects and actions, as well as the evaluation of the programme. This is a developmental role and focus will be on strengthening core skills through training opportunities and support from the team.
We would love to hear from you if you have:
- Experience of community organising work, and participating or leading activities/workshops.
- Personal, lived experience of the impact of the UK immigration or asylum system.
- The ability to quickly build positive relationships with community members and colleagues.
Join us for a short information session on Tuesday 27th January 13:00-14:00 to find out more about the role ahead of applying, find details on our website.
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice, as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, local people with lived experience in influencing local and national policy and practice.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements including compressed hours and school term time working.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
For all roles, we particularly welcome and encourage applications from individuals of the global majority, and those who are migrants or refugees, and those with lived experience of the hostile immigration system.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.