Engagement and student membership jobs

Are you a brilliant communicator and collaborator who loves getting into the nitty-gritty of logistics and organisation? Join a passionate team working to end inequality in education through the power of Classics.

We’re looking for a Fundraising and Events Officer to help devise, organise and deliver a variety of events, seek sponsorship opportunities and grow our membership base. From managing systems and data to coordinating logistics and analysing results, every day can be a little bit different. You will be the first point of contact for many of our event attendees, donors and supporters and will enjoy building relationships and improving and maintaining systems to ensure that people have a positive interaction with Classics for All.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a classicist to join our team – there are no Latin tests!

Join Our Team: Make a Difference in Education!

Are you passionate about transforming the lives of vulnerable young people? We're an innovative education charity and creative school dedicated to supporting London’s most at-risk young people. Through our holistic approach, we empower students to thrive academically, socially, physically, and emotionally in a nurturing community.

At TCW, we pride ourselves on being a sector-leading alternative school, rated Outstanding by Ofsted in every category: Quality of Education, Leadership and Management, Behaviour and Attitudes, Personal Development and Sixth Form. Since 1999, we’ve been refining a unique, creative approach to education that celebrates individuality and helps every student thrive. As Ofsted (2025) wrote:

“The Complete Works transforms pupils’ lives for the better.”

Our Approach: We offer a unique blend of personalised group and one-to-one lessons, combined with creative projects and comprehensive wellbeing support. Over the past 25 years, our team has helped thousands of young people regain their confidence, earn valuable qualifications, and grow into successful, happy adults.

The Role: We are seeking passionate and creative people to teach one-to-one lessons with young people across London, working both in students’ homes and other public spaces. You do not need to be a qualified teacher, we will provide your training. Our students have high needs including SEN, medical needs, and SEMH, making mainstream school unsuitable. The work is varied, challenging, and immensely rewarding. You’ll be backed by a dedicated office education team, including a QTS teacher who will mentor you, as well as specialists in safeguarding, wellbeing, and interventions. Your mission: to inspire your students to learn creatively, grow in confidence, and achieve academically.

What We Offer:

• Competitive pay rates with regular progression
• A culture of promotion from within (our senior leadership team all started in entry level positions)
• Ongoing professional development, tailored to your ambitions and interests
• Regular socials and staff clubs, a supportive and friendly culture
• Competitive Pension scheme
• Mental Health and Wellbeing Facilities and Support from our in house Wellbeing Team
• Access to hundreds of company discounts, including gym membership, cinema tickets and fashion.
• Excellent work life balance - school holidays.
• The chance to positively influence the lives of vulnerable children
• Flexibility to develop your role based on your strengths and interests.

Requirements:

• Legal right to work in the UK.
• Enhanced DBS Certificate and Overseas Police Clearances (if applicable).
• Two professional reference checks.
• Experience working with young people, ideally with SEN or SEMH.
• Willingness to teach English, Maths and Science up to KS3 or KS4 level, with support.
• GCSE in Maths/English/Science at C or above.

Pay:

• Starting rate: £51.75 per 3-hour session + £6.25holiday pay.
• After a 5-week induction: £59.13 per session + £7.14 holiday pay.

Training:

• Induction Day: One full day (9:00 am – 3:45 pm).
• Induction Training Sessions: Five Tuesday afternoons (4:30 – 6:00 pm).
• Ongoing Professional Development: Weekly sessions on Thursday afternoons (4:30 – 6:00 pm).
• Training is paid at £13.15 + £1.59 per hour, allowing you to learn and teach simultaneously.

Ready to make a real impact? Apply now and be part of a team that's changing lives through education!

TCW Values:

We believe our students deserve a broad range of role models, reflecting the diversity of our society. Therefore we welcome applications from those of all backgrounds, ethnicities, gender identities, sexual orientations and those with disabilities or neurodivergent conditions.

The Complete Works school is committed to safeguarding and promoting the welfare of children.

This role is exempt from the Rehabilitation of Offenders Act 2020. Any job offer will be conditional on the satisfactory completion of pre-employment checks, including an enhanced Disclosure and Barring Service check and barred list check.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in Southampton.

Location: IntoUniversity Southampton
Contract: Full-time, fixed-term until July 2026
Applications close: 9am Tuesday 31st March 2026
Start date: As soon as possible, to be agreed directly with the successful candidate

Salary

£28,250 per annum

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

Full-time role (see operation of 28-hour week below). We are open to considering applications for a part-time role that would require job share.

Home Based Working in the UK (some access to a London office or co-working spaces across the UK available, flexible working policy).

Action for Global Health is a membership network of over 50 organisations working to improve global health. Its vision is a world where everyone can access quality healthcare without financial hardship, achieving true health equity.

AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality - especially from low- and middle-income countries - to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.

AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.

The Advocacy Manager role helps lead AfGH’s advocacy strategy, working with the Director to coordinate campaigns and policy engagement to advance global health equity. Please download the full job description for more details.

Benefits of working at Action for Global Health (hosted by STOPAIDS)

We offer a number of benefits, including:

• We operate a 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours
• We operate a home-based working policy with some access to a London office or co-working spaces across the UK. We also provide a small home working grant and monthly working from home allowance
• A group stakeholder pension scheme with 6% employer contributions
• An individual learning and development budget allocated to staff members each year
• 20 days of annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years)
• Enhanced maternity and paternity pay for employees with 1 year's service or more

Closing date: 6th April 2026

Please note that should sufficient applications be received we reserve the right to close this advert early.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, HIV status, national origin, genetics, disability, or age.

Senior Development Executive – Department of Economics

University of Oxford

Location: Oxford, UK with some hybrid working options

Permanent and full-time role

Salary: Grade 8 role with a salary range of £49,119 - £58,265 pa, with possible extension to £63,489 (including an Oxford University Weighting of £1,730 per year, pro rata)

This is an exceptional career opportunity to help deliver philanthropic support that creates knowledge, shapes policy and inspires future leaders.

The University of Oxford’s Department of Economics is home to one of the largest and most diverse groups of academic economists.  With strong policy impact, outstanding academic programmes and world-class research tackling issues from climate change and improving refugee resettlement to AI and reducing unemployment, Oxford is a global centre of excellence in economics.

As a Department we aim to produce transformative and innovative economic research; to have a sustained impact on economic policy outside academia; and to develop and train the next generation of researchers and research leaders. Our goal is always to create a stimulating, supportive and collaborative environment that allows researchers and research groups to pursue cutting-edge agendas. A priority is to achieve this within an inclusive and diverse department.

The Department sits within the University’s Social Sciences Division, which is proud to be the home of some of the most creative and innovative scientific thinkers and leaders working in academe.  You could be helping to deliver philanthropic support that helps to fund breakthroughs in research with positive global impact.  If this sounds like the kind of challenge you’ve been looking for, please read on.

The opportunity
Philanthropy has played a key role in enabling the ambitions of the Social Sciences Division and wider University, and we are seeking a talented fundraiser who is excited by the opportunity to  raise money to support the very best academics and ensure that an Oxford education in economics is accessible to exceptional students from around the world, regardless of financial means.  Oxford will shortly be embarking on the public phase of a multi-billion campaign – the most ambitious in higher education outside North America  .  This could be your opportunity to help the brightest students, academics and researchers develop interventions and solutions that protect and improve the lives of people everywhere, at a career defining moment in the higher education sector in the UK.

Working closely with the Head of Development – Social Sciences and the senior leadership of the Department of Economics, as well as some of the most inspiring academics and researchers in the world, you will forge relationships with existing and new donors to the department.  You will have the support of excellent colleagues across Oxford as well as the wider Development & Alumni Engagement office.

About you
You are a skilled major gifts specialist with a proven track record of successfully building and  managing portfolios of relationships with individual and corporate donors and prospects with the capacity to give in the £100k - £1m+ range.  Bringing creativity and a proactive and entrepreneurial spirit, you enjoy working collaboratively with colleagues to identify and design engagement opportunities, and securing philanthropic gifts.  The foundations of your success include your:

· track record of securing philanthropic gifts at the six-figure level or more

· gravitas and innate ability to establish trust and credibility with stakeholders at all levels

· highly developed interpersonal skills, diplomacy and negotiation skills

· ability to lead through ambiguity by shaping, designing, and delivering transformative initiatives

You do not need an academic or professional background in economics – we’re more interested in someone with intellectual curiosity and a passion for engaging philanthropy to drive positive change in the world.

In return
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Membership to CASE

· Training and development opportunities

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership to a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loan

You could be helping to deliver philanthropic support that funds breakthroughs in science and improve lives around the world. If this sounds like the kind of challenge you’ve been looking for, we’d love to hear from you.

We are partnering with Richmond Associates for this search.  To request a copy of the candidate information pack and to apply, please visit their website by following the Apply button, or contact them on +44 (0)20 3617 9240.

Closing date for applications is 9AM, Monday, 6 April 2026
Interviews with the University of Oxford are scheduled to take place from late April 2026.

The University of Oxford Development and Alumni Engagement Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Senior Development Executive - Mathematical, Physical, and Life Sciences (MPLS)

University of Oxford

Location: Oxford, UK with some hybrid working options

Permanent and full-time role

Salary: Grade 8 role with a salary range of £49,119 - £58,265 pa, with possible extension to £65,336 (including an Oxford University Weighting of £1,730 per year, pro rata)

Have you ever wondered how the universe was first formed – or how the Earth works today, from earthquakes and volcanoes to climate systems and oceans? What about how technology and AI will change the world of the future – from healthcare diagnostics and drug discovery, to the next generations of batteries, cleaner energy, and resilient infrastructure?

The University of Oxford’s nine academic departments within MPLS span the full spectrum of the mathematical, computational, physical, engineering and life sciences, and undertake both fundamental research and cutting-edge applied work. Research in MPLS tackles major societal and technological challenges – whether developing new energy solutions or improving cancer treatments, understanding climate change processes, or helping to preserve biodiversity.

The Division is proud to be the home of some of the most creative and innovative scientific thinkers and leaders. As Senior Development Executive, you would deliver philanthropic support that helps to fund breakthroughs in this research and exploration, that will have a positive impact on the world we live in and beyond.  Oxford will shortly be embarking on the public phase of a multi-billion campaign – the most ambitious in higher education outside North America, so this opportunity comes up at a career defining moment in the UK.  If this sounds like the kind of challenge you’ve been looking for, please read on.

The opportunity
Philanthropy has played a key role in enabling the ambitions of the MPLS Division and wider University, and we are seeking a talented fundraiser who is excited by the opportunity to raise money to support ground-breaking academics and research tackling the world’s hardest challenges, and enabling talented students from all backgrounds to study at Oxford.  This could be your opportunity to help the brightest students, academics and researchers develop solutions that protect and improve our lives on this planet and beyond.

Working closely with the Head of Development – MPLS, as well as some of the most inspiring scientists in the world, you will forge relationships with existing and new donors.  You will have the support of excellent colleagues across the sciences at Oxford as well as the wider Development & Alumni Engagement office – the leading higher education fundraising team outside North America.

About you
You are an accomplished philanthropic fundraiser with a proven track record of securing major gifts and a confident and collegiate approach to achieving results. Creative, strategic and relationship-driven, you bring the ability to engage, inspire and influence donors, enabling you to be successful in major gift fundraising in the £100k–£1m+ range across individuals, trusts and corporate partners.

You will play a central role in building and stewarding meaningful relationships, working closely with a diverse community of donors and collaborating with colleagues and stakeholders across the MPLS Division. Your success is underpinned by your:

• strong record of quickly establishing credibility and trust with senior internal and external stakeholders;
• intellectual curiosity and an active interest in the world around you;
• collaborative mindset, combined with an entrepreneurial and proactive approach;
• ability to work confidently in the detail while maintaining a clear focus on strategic objectives; and
• high emotional intelligence and excellent interpersonal skills, enabling you to connect with people from all backgrounds.

An interest in science is essential, but you do not need an academic or professional background in the field. Above all, we are seeking a passionate advocate for philanthropy – who believes in the impact it can have, knows and implements best practices to achieve results, AND is motivated to enable world-changing discoveries.

In return
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Training and development opportunities

· Membership of CASE

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership of a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loan

You could be helping to deliver philanthropic support that funds breakthroughs in science and improve lives around the world. If this sounds like the kind of challenge you’ve been looking for, we’d love to hear from you.

We are partnering with Richmond Associates for this search.  To request a copy of the candidate information pack and to apply, please visit  the Richmond Associates website by following the Apply button, or contact them on +44 (0)20 3617 9240.

Closing date for applications is 12noon Thursday, 26 March 2026
Interviews with the University of Oxford are scheduled to take place from mid-April 2026.

The University of Oxford Development and Alumni Engagement Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

The role 

The Events Assistant will support our Engagement Officers in the day-to-day coordination and delivery of the events and outreach, such as our Fellas’ Forums and Fellas’ Fairs. Working alongside the Engagement Officer, Engagement Manager, Office Administrator, and wider team, they will assist in the promotion, organisation, facilitation, and evaluation of events and engagement activities, including large-scale events. 

They will support a range of administrative and practical tasks, demonstrating strong organisational skills, the ability to multitask, and confidence in completing delegated responsibilities. This role will require travel across Essex and occasionally beyond. Please note some events will take place during evenings and weekends. 

The Events Assistant will also contribute to wider engagement initiatives, including both traditional and innovative outreach methods, such as digital engagement or film-based activities, supporting project outcomes and community participation. 

Working as part of the HWE team, the Events Assistant will help ensure that events, projects, and activities are well-coordinated, inclusive, and delivered in line with the principles and standards outlined in the HWE Strategic Plan. 

To work with HWE staff, and especially the Business Planning Team, to support the delivery of high-quality and well-organised HWE ongoing forums and events. This includes: 

• project planning, to ensure that the aims, objectives, and outcome plans are in place and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed. 

• project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan; 

• ensuring that project delivery is on time and on budget, and that risk mitigations are in place; 

• working with the HWE communications team to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate; 

• ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders. 

Key accountabilities 

• Demonstrable experience of working on projects and/or events. 

• Experience working in a fast-paced environment, managing a potentially unpredictable workload. 

• Knowledge and experience of using IT systems. 

• Experience and knowledge of social media and its applications. 

• Experience of community outreach and engagement.

• Ability to carry out events in evenings / weekends as required.

• To conduct other tasks and duties as considered reasonable by the CEO. 

This role involves a Level 3 Apprenticeship with Colchester Institute.

Mansfield College is seeking an exceptional fundraising professional to join its high-performing Development team, at an exciting moment in the College’s history. We are looking for an outstanding individual to lead the College’s annual (or ‘regular’) giving programme, and create and deliver engaging stewardship opportunities for donors at all levels.

Mansfield’s annual giving programme is central to the College’s ongoing success and generates vital and significant income for the College every year for every aspect of life and work within our academic community. Now in the public phase of our For Mansfield. Forever. campaign, you will be joining a friendly, supportive and high-performing team that is responsible for delivering consecutive record-breaking fundraising years for the College.

The Development Manager is a senior role within the College’s Development & Alumni Relations team and has responsibility for executing an annual giving strategy that includes telephone campaigns; online giving days using compelling social media content to drive support; direct mail appeals; and encouraging membership of Mansfield’s 1886 Circle. This role is also responsible for ensuring engaging stewardship opportunities for donors to the College at all levels.

Are you an experienced and committed Project Manager? Have you worked in programme delivery for young people in schools or youth settings? Can you communicate confidently to a wide audience and range of stakeholders?

We are seeking a full-time Project Manager to support delivery of our new programme, Reading Reboot, funded by the Charlotte Aitken Trust, and to support the SLA to grow its reach and impact. Reading Reboot is being developed to address the reading crisis and restore a love of reading for young people in Year 8, in communities facing the greatest disadvantage. This is an opportunity to lead a flagship national programme with the potential to shape future investment in school libraries, in a supportive, mission-driven team culture within a small but influential charity. 

The Reading Reboot programme will establish librarian-led social book clubs in over 100 under-funded secondary school libraries across the UK and reach more than 6,000 young people directly, alongside librarians, senior leaders and wider school communities. Reading Reboot places school librarians at the heart of delivery, combining new book stock, inspiring author engagement, appealing library spaces, and a robust evaluation to evidence impact and inform future national roll-out.   

The Project Manager will lead on development and delivery, working closely with the CEO, a Project Board and external evaluation team to ensure the programme meets its objectives on time, within budget and to a high quality. They will recruit and coordinate schools and librarians, work with partners and funders, and ensure that learning and impact are captured and shared across the sector. Building strong relationships with all stakeholders, the Project Manager will be the main point of contact for the programme and will support the CEO and Project Board with timely updates, papers and participation in meetings. Successful candidates will have extensive and demonstrable experience of project management in schools or youth settings. Experience of training development and delivery will be an advantage.

The salary for this position is £30,000 per year for 37 hours per week on a one year contract, with potential for extension. Find out more about this role and how to apply by downloading the job application pack.

Application deadline: Thursday 26th March, 5pm

Interviews will take place online the week commencing 7th April 2026.

Applications without a covering letter will not be considered. No agencies please. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in London.

Locations: This role will be based in London. We have 12 IntoUniversity centres in London. The exact centre(s) in London that this role will be based in will be confirmed with the successful candidate. 
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Tuesday 31st March 2026

Start date: As soon as possible, to be confirmed with the successful candidate

Salary

£30,950 per annum (inclusive of £2,700 London contribution)

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in Birmingham.

Location: IntoUniversity Birmingham
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Monday 23rd March 2026
Start date: May 2026

Salary

£28,250 per annum

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

• Are you looking for an opportunity to progress in store management?

  We’re looking for an Assistant Store Manager on a 6 months fixed term contract to join our fashion store team in Matlock so we could be the perfect match!

  What does this role involve: 

  As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

  Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets 
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. 

  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. 

  What are we looking for:

  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards 
  • Results driven but with a recognition of right result, right way.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

   

   

   Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page.
  • Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities.

About the role 

This vacancy is for a University Access Officer to work in three of our schools in Birmingham and The Black Country. The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of The Access Project’s team to ensure that the delivery of our programmes is optimised. The role is based in Moseley School, Wood Green Academy and Ormiston Forge Academy.As this job is based in three schools Monday to Thursday each week and regular travel is required, a full UK driver's license is advantageous. The role can be based from home on Fridays when online team meetings and training takes place. 

Role responsibilities

• Work directly with students, mentoring in an impactful, professional and safe manner. 
• Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes. 
• Coordinate the delivery of the programmes across allocated schools, acting as the sole on‑site representative of The Access Project. 
• Assess student progress towards being able to make successful university applications. 
• Upload information onto the Salesforce database in a timely manner (training is provided). 
• Work proactively with school staff to ensure their cooperation and timely completion of activities, enabling effective communication to contribute to the smooth running of the programmes. 
• Present at termly school meetings with Senior Management to report on our programmes progress. 
• Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided). 
• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director 

Person specification 

Essential: 

• Demonstrable skills in mentoring groups of students and 1:1. 
• Excellent organisation and time management skills, with the ability to deliver multiple programmes and projects at pace and manage administration accurately.
• Able to communicate and influence with impact at all levels. 
• Resilient and adaptable. 
• Able to work towards and meet deadlines with a problem-solving mindset. 
• Able to effectively time manage and actively prioritise. 
• Able to work independently, in busy school environments, with an ownership mindset. 
• Skilled in building and maintaining excellent relationships with young people and school staff/leaders 
• Good sense of attention to detail
• Can demonstrate an ability to take action to keep young people safe and raise concerns. 
• Desirable: 
• Experience of working in a multi-site environment

Training and Development 

You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for University Access Officers to apply for once they have completed their probationary period successfully. 

Benefits: 

• 25 days annual leave p.a. (pro rata) plus Bank Holidays
• Plus 5 Winter closure days assigned by the organisation 
• PerkBox – offering shopping discounts, gym memberships, holiday discounts, learning and more. 
• Employee Assistance Programme, a 24-hour helpline for staff. 
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans. 
• Travel-allowance for expenses over £10 per day, where applicable. 
• Cyclescheme loans. 
• 2 paid Volunteering Days 
• 1 Wellbeing Day 
• Employer’s pensions contributions (3%). 
• Learning and development opportunities 
• The Access Project welcomes requests for flexible working arrangements.

Insight Analyst

We are looking for an Insight Analyst to join the team in this fantastic hybrid working role. You will be someone who sees beyond the numbers and see the story they tell. You will be driven by curiosity and motivated by the opportunity to turn data into meaningful insight that shapes real change for students. If you are excited by the challenge of influencing practice across higher education through clear and credible evidence, we would encourage you to submit an application.

Position: Insight Analyst

Location: Reading/Hybrid

Hours: Full time, 35 hours per week (open to part time, a minimum 28 hours a week)

Salary: Starting £40,583, with progression to £46,669 (Pay award pending)

Contract: Permanent

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

Closing Date: 30th March 2026 – 10:00

Interviews: Week commencing 13th April 2026 or week commencing 20th April 2026

About the Organisation

Join an organisation with a vision where students are always treated fairly and where the team work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

The Outreach and Insight team plays a key role in identifying emerging issues and trends in what matters most to students. We transform a wide range of data and information about our casework and the sector into insights and learning. We also play a central role in using this learning to develop and deliver specific and targeted outreach to providers, student representative bodies (SRBs) and students.

The Insight Analyst is responsible for conducting data and information gathering and analysis on a wide variety of topics related to this work.  You will be tasked with the creation and updating of Power BI reporting, dashboards and other data visualisation for internal use.

This important role involves collecting and analysing information from inside and outside the organisation with the purpose of generating insight to ensure that the overall outreach, engagement and communication strategies are evidence-based. 

Once the need for analysis of particular information is established, the Insight Analyst works to deliver this in an appropriate and comprehensible format. This role has responsibility for ensuring a very high level of accuracy and clarity, ensuring that colleagues can rely upon what is presented.

About You

You will have:

• Experience of conducting analysis of qualitative and quantitative data in an employment setting or in education
• Experience in drawing and presenting conclusions from multiple data sources, and from partial or unreliable data
• Understanding of Equality, Diversity and Inclusion issues, particularly in carrying out analysis about customers’ personal characteristics
• Curiosity – to ask not just “how many?” or “what kind?” but also “why is that?”
• Ability to think about information in creative and novel ways

We welcome applications from candidates from all backgrounds, in particular, we welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given our client’s mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Data, Insights, Data Insights, Data Analyst, Insights Analyst, Data Insights Analyst, Impact, Impact and Insights, Data and Insights. #INDNFP

This role is advertised by the recruitment agency acting for the client – Not For Profit People.