Engagement and student membership jobs in Cardiff
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Who we are
Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.
We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.
At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.
Who we're looking for
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for working with volunteers and supporting people navigating the civil and family courts, then we want to hear from you.
We’re looking for a Service Manager to join our team on a 8-month maternity cover contract.
The role
The Service Manager will be based in the service department, and you’ll be supported by the Head of Service Delivery.
You’ll be working with our university partner, Cardiff University, to recruit, train and supervise a high number of law students to deliver a high-quality service to our Cardiff clients. You'll also be supporting our current long-standing local volunteers, as well as continuing to recruit more local volunteers. You'll pomote the service locally to ensure that our service is accessible and well used.
To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.
Please note, that the start date for this role is 12th October 2026.
Registered Charity 
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Training Coordinator
Hours: Full-Time
Contract(s): 1x Permanent role & 1x Fixed term role (12 Months Maternity Cover)
Salary: £30,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Bristol, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks which are detailed below.
Role Summary
The Training Coordinator is a member of the Into Film Learning Content Creation team; the team is responsible for the devising, commissioning and delivery of high quality film focused learning opportunities and resources for use in both formal and informal learning settings, including face-to-face and online via webinars and our on demand learning platform. The Training Team sits within this team, and is responsible for Into Film’s CPD (continuing professional development) across the UK.
The main function of the Training Coordinator is to plan, create, deliver and evaluate film-focused materials for our core areas of learning: teaching with film, careers and extracurricular filmmaking. Along with the rest of the team, they also act in an advisory capacity across the organisation on curriculum and pedagogical matters.
Main Responsibilities:
- Devise, create and deliver interesting and exciting training, resources and online interactive learning opportunities, for both educators and young people.
- Act in an advisory and supportive capacity to internal and external writers and practitioners who will also devise, create and deliver the learning content, ensuring a high level of quality assurance is maintained.
- Support the recruitment of project partners such as ITT (initial teacher training) and other notable educational organisations, managing relationships and ensuring scheduled milestones are adhered to.
- Project manage courses, sessions and other learning assets from idea generation to publication and evaluation.
- Create digital content for the learning platform, including gamified interactivity, video content, copy and downloadable assets.
- Evaluate and report on the training programme through creation and analysis of surveys, focus groups and other methods to identify and implement changes.
- Carry out both external and internal training to a range of staff and stakeholders, including supporting internal staff with education advice and information.
- Provide day-to-day administrative support, including responding to training enquiries and processing paperwork relating to the running of the programme.
- Copywriting, consultancy and research for industry journals, research papers and content for the Into Film audience.
General Responsibilities:
- Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film's work.
- Commitment to equality of opportunity in line with Into Film's Equal Opportunities Policy.
- Any other reasonable duties assigned by Into Film.
Person Specification:
Minimum Requirements:
- A minimum of 2 years' experience of teaching in the UK.
- Experience of training teachers and/or other professionals.
- Experience of creating resources which include moving image/film.
- Experience of creating a range of training content for face-to-face and online courses.
- Knowledge of the education landscape across all four nations.
- Demonstrable creativity and commitment to producing engaging and exciting resources and training for teachers and young people.
- Excellent communication skills and attention to detail with the ability to write accurately, lucidly and persuasively.
- Experience of chairing meetings.
- Experience of managing a range of projects, from initiation to completion, working with a variety of stakeholders.
- Demonstrable understanding of monitoring and evaluation.
- Commitment to film as a powerful tool for education, both as a cultural art form and as a means to engage and raise attainment in young people.
- Experience and knowledge of at least basic filmmaking.
- Commitment to Equality, Equity, Diversity, and Inclusion in all areas of work.
Desirable:
- Current knowledge of the Microsoft Office for PC, in particular Excel, PowerPoint and Word.
- Experience of creating or using on demand learning courses.
- A love and knowledge of film.
All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.
We are open to flexible working models wherever the role allows, including working compressed hours.
We also offer a range of staff benefits and perks, including:
- Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Interest-free non-essential study loans.
- Interest-free bike/scooter/travelcard loan.
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 8:00am, Friday 21st Aug 2026 (BST)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
