Engagement manager jobs

JOB TITLE: Senior Volunteer Engagement Officer

DEPARTMENT: Foundation

LOCATION: Stamford Bridge

CONTRACT: Permanent

Chelsea Foundation: Founded in 2010, the Chelsea Foundation builds on over 120 years of Chelsea FC’s commitment to making a positive impact. We harness the passion, energy, resources and excellence of Chelsea FC to create opportunities across wellbeing, community, and futures. Driven by a mission to inspire change, we’re dedicated to empowering individuals and strengthening the communities around us to make a difference.

Job Function: To support the development and management of a high-impact volunteering programme at the Foundation

Closing date: 12th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

You’ll be: (Responsibilities):

• Designing implementing and evaluating a best-in-class staff volunteering programme which strengthens the Foundation and Club’s community impact.
• Acting as the main point of contact for the volunteer network (comprising Chelsea FC staff, Foundation staff and other stakeholders such as corporate partners and supporters).
• Working collaboratively across the Foundation’s Programmes, Fundraising and Club HR teams to identify volunteer needs and design appropriate roles and responsibilities.
•  Overseeing the engagement and training of volunteers, particularly those of our corporate partners, ensuring consistently positive experiences.
• Leading on coordinating, administering and facilitating smooth delivery of volunteering activities and engagements.
• Working with the Impact and Evaluation team to capture outcomes, analyse feedback and consistently improve the volunteering offer.
• Producing regular reports on volunteer engagement and impact for internal and external stakeholders.
• Ensuring all volunteering activity complies with health, safety, safeguarding and legal standards
• Maintaining accurate volunteer records and ensuring compliance with Data Protection requirements.
• Championing a culture of volunteering across the Club and Foundation, celebrating contributions, showcasing impact, and ensuring volunteers feel valued and motivated. 
• Providing additional support to the Fundraising team as and when required.
• Successful delivery of a high-quality volunteering programme that meets Foundation and Club objectives.
• Positive feedback from volunteers, partners and staff, with evidence of impact shared.
• Managing multiple work streams and requests, demonstrating good judgement to prioritise these.

You’ll have: (Experience)

 Experience:

• Experience in managing or coordinating volunteers, preferably within a charity, community or sport setting.
• A strong track record in successful project management and programme delivery.
• Experience building and managing relationships with diverse stakeholders, ideally including charity and corporate partners.
• Experience in effective administration and management of competing priorities.
• Strong organisational and administration skills, with excellent attention to detail.
• Excellent communication skills, able to engage and inspire a wide range of audiences.
• Ability to work independently and take initiative, which contributing as part of a team.
• Strong project management skills, able to manage multiple priorities, tasks, correspondence and deadlines.
• Professional, discrete and able to handle confidential information appropriately.
• Strong attention to detail with a high level of written and IT literacy (MS Office).

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. 

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

Job Title:  Development Manager

Location:  London

Reports to:  Chief Executive Officer

Job Summary

The Development Manager will be a dynamic and experienced fundraiser with strong technical skills in grant and funding solicitation, management and stewardship across Crisis Action’s current donor targets including major foundations, governments, and High Net Wealth Individuals (HNWI). They will serve as the anchor of a newly configured fundraising team designed to support Crisis Action to nurture its existing donors and secure the next generation of support for its ground-breaking work.

This role is pivotal in ensuring excellence in our outreach, proposals, reporting and communication to drive resource mobilisation that is essential for the organisation’s financial sustainability at a time when our distinct model and way of working is needed more than ever.

Principal responsibilities

Donor engagement and communications 

• Oversee and coordinate day-to-day engagement with current and prospective foundation, government and individual donors by members of the Crisis Action team
• Represent the organisation vis-à-vis donor representatives 
• Support HNWI donor benefits structure and cultivation plans
• Prepare compelling and timely donor reports, donor updates, letters of receipt and other outreach materials in collaboration with finance and campaign teams.

Grant management and oversight 

• Ensuring timely and skilled drafting, consultation and sign off of high-quality grant proposals 
• Timely acknowledgement of all contributions and compliance with donor requirements
• Preparation of high-quality proposal budgets and financial reports for donors in compliance with grant specifications and deadlines, in close cooperation with the Finance Team
• Review all grant agreements and monitor/ensure the organization's adherence to its contractual commitments. 

Strategic vision and guidance: 

• Provide strategic support to the Chief Executive Officer on short- and long-term fundraising strategies and broader resource mobilisation initiatives to ensure our fundraising strategy and its implementation helps achieve organisational goals
• Set fundraising targets and produce periodic funding forecasts in consultation with members of the team.

Research and intelligence: 

• Carry out donor research and provide strategic insights and donor related updates and background information to relevant colleagues.
• Monitor and ensure a solid pipeline of donor prospects

Team coordination and collaboration 

• Ensure that there is a clear workplan that anticipates what has to happen when to guide team resource allocation and workload management
• Ensure effective and efficient processes of gathering and sharing information across the team to support timely donor engagement and stewardship with clear protocols on the cadence of team calls and written updates 
• Support colleagues to adhere to agreed fundraising roles and responsibilities 

Communications 

• Ensuring effective and timely communications to donors, Crisis Action’s board and team 
• In collaboration with the CEO, ensure timely and regular flow of information to the team on fundraising progress
• Timely production of high-quality fundraising updates for our Board 

Data and Systems Management 

• Sustain, manage and where possible further develop the relevant administrative infrastructure, including grant tracking and reporting systems, Salesforce contact database, events calendars, contact lists, donor profiles, website and annual report donor acknowledgement lists and meeting minutes 

Job Specifications 

Essential Skills & Experience

• Minimum 5 years’ experience in fundraising, donor relations, or development within the non-profit or international advocacy sector
• A proven track record of engaging with foundations and government officials to secure and manage grants
• Demonstrated ability to forge new donor partnerships, and a track record of bringing in new revenue
• Strong understanding of government and foundation funding landscapes with at least some familiarity with differences between them and the stewardship of major gifts from individual giving 
• Experience in drafting compelling fundraising proposals, reports and donor updates for a variety of donors – foundations, governments and individuals 
• Strong all-round communication and storytelling skills
• Experience producing a range of communications materials for different audiences
• Strategic thinker with the ability to translate organisational goals into actionable fundraising plans
• Proficiency in CRM systems (e.g., Salesforce) and grant management tools
• Ability to work collaboratively across teams and cultures with colleagues dispersed across the world
• Financial literacy and a proven ability to understand and construct budgets
• Collaborative and empathetic approach to team and donor engagement 
• Enthusiasm, initiative and willingness to learn
• Ability to work well under pressure and meet deadlines 
• Excellent organisational and administrative skills, including a systematic approach to maintaining donor tracking systems
• Fluency in oral and written English 
• Proficiency in Salesforce and Microsoft Office (Word, Excel, PowerPoint)
• Ability/willingness to travel to staff retreats and for donor visits. 
• Legal right to work in the UK

Desirable skills and experience

• Proficiency in additional languages
• Established donor networks
• Experience managing major gifts and cultivating individual donor relations
• Knowledge of conflict, human rights, or social justice issues

Key Relationships

• Senior Management Team, Development Team, Finance Team, Campaign Leads, Office Directors

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary & Benefits 

Salary: We have set bands for the salary range for all positions at Crisis Action. The baseline of our salary range for this position is £40K per annum. 

Benefits: 25 annual leave days (30 days after 3 years). Up to 6% contribution to pension. 3-month long service leave after 6 years and one-month sabbatical leave in year 10. CA additionally offers an annual inflationary increase, and 2% salary increase in year 2, 4 and 8 subject to availability of funds. 

DEI (Diversity, Equity and Inclusion) Statement

Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit. 

Records Manager & Archivist

The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives.  Some familiarity with Church structures and record keeping would be an advantage.

You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.

You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.

The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London.  Records of the Church at a local level are deposited with local authority archive services.  There are also five ‘community archives’ managed by volunteer editors. 

The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records. 

Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 9am on 5 January 2025

Interviews in person in London: 22 January 2025

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Intensive Engagement Hub is an innovative new pilot service, run in partnership with Westminster City Council.

You will have the chance to be part of this exciting new approach to engage people experiencing rough sleeping who are furthest from help.  

As part of a small team, you will work intensively with people rough sleeping in Westminster whose physical and mental health, and engagement with services is creating a persistent barrier to their full assessment and plan to move into stable accommodation.

The pilot will provide;

• Full time wrap around case work for a cohort of approximately 20 people at a time, using the principles of a psychologically informed approach, to develop a plan with the person to support their move on into longer term accommodation, alongside building up a network of professionals around them to support wider stabilisation with health needs. The caseload will be distributed across the team 

• A schedule of temporary accommodation ‘hubs’ set up throughout the year and run from our Centre in Adelaide St. Each hub will offer communal style accommodation for each cohort and will run for up to 8 weeks (we plan to run 4 Hubs throughout the year). The offer of accommodation will be providing an incentive to engage, alongside a short term period of stability to focus on peoples physical & mental health, assessment and facilitation of access to other support services. 

As a result, we will be able to make a new offer to rough sleepers, for whom existing approaches have not been successful, giving them fresh opportunity to engage with the life changing services available that will stabilise them to be ready to move into settled accommodation.  

This is a pilot project, so this will be an opportunity to be part of testing a new approach, which if successful could dramatically improve systems and practices for the those with the most complex needs across the UK.

You will be flexible, adaptable and open to new ways of working, willing to try new approaches and being prepared to learn from mistakes. When the accommodation hubs are open the role will require flexibility and a rota system to ensure evening cover during the week and weekends (overnight cover not required). 

You will be joining the wider dynamic and creative team at The Connection who are grounded in building trust through relationships, providing harm minimisation to our clients whilst promoting a sense of belonging, and working with clients to support them on their journey towards a place to call home.

Salary: £38,753

Closing Date: 10 December 2025

Interview Date: 16 December 2025

This is a fixed term contract until 31/12/2026.

Our Benefits

• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We are searching for a Business Support Manager who is enthusiastic to work within our small but driven team. The Business Support team plays a key role in the charity, as the income generated from employers supports our whole operation.

Protect is the UK’s whistleblowing charity. Our aim is to protect the public interest by helping workers to speak up to stop harm and wrongdoing. We support whistleblowers by providing free and confidential legal advice, we help employers improve their whistleblowing frameworks and cultures, and we campaign for legal and policy reform.

The service we offer to organisations is unique and we work with a wide range of organisations in the public, private and charity sectors - and from FTSE to SMEs. Whistleblowing has never been more important and the work we do encourages more employers to develop safe working cultures, where their staff are confident to speak up if they see wrongdoing.

The vacancy would suit someone who has strong line-management and B2B business development skills, who is interested in working in a charity/legal environment.

You will help attract new business, account-manage a number of clients and line-manage 4 members of the team.  There are opportunities to be involved in the delivery of training or consultancy, and in the design of new webinars and resources for employers.

We are looking for a self-starter who uses their initiative to contribute great ideas and succeed with their sales.

Business Support Team

The current team consists of the Client Relationship Director, 2 Relationship Managers, 2 Account Executives and a Marketing & Digital Operations Manager.  The team is responsible for new business, account management, webinars and round tables, marketing, and product development.  

Key Responsibilities

Leadership & Team Management:

· Lead, coach, line manage and develop the Relationship Managers and Account Executives, to consistently achieve target. 

· Role model by achieving own sales targets and developing client relationships with key accounts.

· Ensure that the team responds promptly to all enquiries from employers seeking support in enhancing their frameworks.

· Provide mentorship, training, and professional development opportunities for the team to enhance their skills and knowledge, ensuring a supportive and collaborative work environment.

· Set clear objectives and performance standards for the team, conducting regular performance reviews and providing ongoing support.

· Foster a positive and inclusive team culture that reflects the charity’s values.

Sales & Account Management

· Key account management of our high-level Members, leading on associated consultancy projects, sales and upsells.

· Ownership of particular sectors, including researching, approaching, organising and leading on webinars, round tables, blogs and specialist training.

· Selling the charity’s services to inbound enquiries, and identifying prospects and selling the charity’s services through proactive outbound activity.

· Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches.

· Represent the charity at exhibitions, events and conferences.

Service Delivery:

· Assisting the Director in implementing the strategy and scoping new revenue streams.

·  Monitor and evaluate service quality, making improvements where necessary to enhance efficiency and effectiveness.

· Develop and maintain resources, guidance, and templates for the team to ensure consistent and high-quality service.

· Develop and improve tools and processes for engaging employers including through feedback.

· Keep abreast of changes in the related environment.

· Working with the Director and Marketing & Digital Operations Manager, ensure content on our website remains relevant, engaging and up to date.

· Working closely with other teams develop systems for better using the data and case studies we have to promote the importance of whistleblowing and the expertise of Protect.

 Skills/Experience

Essential

· Successful and demonstrable B2B sales record

· Track record in successful account management and relationship building

· People management experience

· Excellent organisational skills

· Proactivity

· Familiarity with Microsoft Office

Desirable

· Familiarity with case management systems such as Salesforce

· Experience of working in/understanding of the charity sector

Benefits of working at Protect:

• Flexibility. The majority of our team works in our London office two days a week to share ideas and support. We are happy to talk flexible working, but expect this role to be a minimum of 4 days a week.

· 30 days holiday (pro rata) per year in addition to Bank Holidays

· A great place to work – our annual staff surveys reveal consistently high levels of staff engagement and satisfaction

· Supportive and collaborative colleagues

· Access to Open Up – a mental health support platform – for you and a family member.

· A sabbatical on completion of five years' service

Full benefits can be seen on our website. Protect is unable to support visa applications.

We’re looking for an Individual Giving Manager to lead the way in delivering our individual giving and community group strategy. In this pivotal role, you’ll be responsible for growing the volume and value of support from individual donors and community groups. You’ll design and implement creative acquisition campaigns to attract new supporters and develop retention strategies that keep them engaged for the long term.

Working across multiple channels - digital, events, and community initiatives - you’ll craft compelling donor journeys, analyse performance, and identify opportunities to maximise impact.

Your work will directly contribute to sustaining and expanding our mission, making this an exciting and rewarding opportunity for someone who thrives on results and innovation. If you’re a strategic thinker with a passion for fundraising and relationship-building, we’d love to hear from you!

Apply today and help us make a difference.

Key Tasks and Responsibilities:

Strategy & Planning

• Develop and implement an annual tactical plan for individual giving, aligned with organisational fundraising goals.
• Set and monitor KPIs to evaluate campaign performance and donor engagement.
• Contribute to the planning and execution of appeal campaigns.

Fundraising & Donor Engagement & Stewardship

• Lead on individual giving activities, including:
  • Regular giving
  • Appeals (digital and direct mail)
  • Payroll giving
  • Community fundraising groups
• Design and deliver compelling donor journeys to improve retention and lifetime value.
• Investigate new acquisition and retention channels informed by audience insights and current sector trends.
• Maximise Gift Aid opportunities.
• Boost donor lifetime value through strong donor journeys and stewardship practices.
• Collaborate with the communications team to create engaging content and materials.

Data & Reporting

• Maintain precise records, segment data, and produce income and KPI reports using the charity (Raiser’s Edge) database to support the successful management of all individual giving activities.
• Produce regular reports and insights to inform strategy and decision-making.
• Ensure compliance with fundraising regulations and data protection laws.

Collaboration & Representation

• Work closely with the wider fundraising team and the communications, operations, and finance departments.
• Act as an ambassador for Kids Operating Room, building awareness and fostering strong relationships with supporters.

Person Specification:

Knowledge and Skills

• Proven experience in individual giving or direct/email marketing within a charity setting.
• Strong understanding of donor acquisition and retention strategies.
• Excellent communication and storytelling skills.
• Expertise in CRM systems (preferably Raiser’s Edge).
• An analytical mindset with the ability to interpret data and trends.
• Knowledge of digital fundraising tools and platforms.

Personal Qualities

• Relationship Builder
• Strategic Thinker
• Organised
• Creative
• Innovative
• Results-Oriented
• Motivated
• Excellent Communicator
• Persuasive
• Analytical and Data-Driven
• Collaborative Team Player
• Resilient and Adaptable
• Passionate About the Cause
• Genuine commitment to the organisation’s mission and values.

Job Purpose 

• Oversee the delivery of a high-quality programme of community activity and engagement across three London Boroughs.

• Develop and grow our community engagement offer to ensure the needs and preferences of older people are being met. 

• Manage, lead and motivate a team of experienced community engagement officers, centre managers and lunch club coordinators. 

• Ensure a well-evidenced, high-quality and responsive service is delivered to clients with professionalism.

• Ensure that all team members are equipped with the knowledge and resources necessary to deliver and continuously improve our offer. 

Key Tasks 

• Day-to-day management and leadership of the Community activities team comprising paid staff and volunteers, ensuring a strong team culture and their ongoing professional development.

• Support and develop your direct reports to include supervision, annual appraisal, planning of continued professional development opportunities and training needs. 

• Support and develop your team including team meetings, consultation and feedback sessions and establishing a culture of continual improvement.

• Collaboration with managers across the organisation to ensure consistency of management practice and joined-up service delivery.

• Work with the AUKEL Communications team to plan and deliver accessible programme information to a range of audiences across multiple channels.

• Lead and oversee the monitoring, recording and reporting of all activity within the programme area; ensuring the service is meeting key performance indicators (KPIs), identifying and flagging any concerns and taking proactive action to address this; ensuring that internal and external stakeholders receive accurate and timely reports.

• Work collaboratively with other agencies providing aligned services, opportunity-spotting, cross referrals, maintaining excellent working relationships with all external stakeholders.

• Support the Head of Community to ensure that evidence of the wider impact of our offer is spotlighted and presented to a wide range of stakeholders.

• Manage the budget, sign-off expenses, and ensure projects are delivered to budget, liaising with the Finance Department as necessary. 

• Support the Head of Community with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders. 

• Contribute to the organisational objectives contained with AUKEL’s 5-Year strategy and actively identify opportunities for development, fundraising and systems improvement.

• To undertake any other duties within the competence of the post hold as may be required from time to time for the smooth running of Age UK East London.

• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities). 

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 

Essential 

• Of delivering high-quality community-based support/services.  

• Of service recording and reporting.   

• Of leading and motivating colleagues to deliver impactful services.  

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Of effective collaboration with internal and external stakeholders. 

Desirable

• Of providing services to older people. 

• Of supporting and contributing to successful applications to funders.  

• Working experience within East London 

Knowledge & Understanding 

Essential 

• Understanding of, and expertise in, the care and support needs of older people. 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.  

Desirable

• Knowledge and understanding of specific approaches and programme addressing specific older people’s needs e.g. falls prevention; dementia. 

Skills/Attributes 

• Excellent spoken and written communication skills. 

• Excellent IT skills  

• Ability to give and receive feedback in a thoughtful, reflective and impactful way.   

• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative). 

• Commitment to learning and development and reflective practise.  

Desirable

• Fluency in one or more of our community languages. 

• Strong connection with, and knowledge of, the London boroughs of Hackney, Tower Hamlets or Newham. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)  

• Flexibility in working hours to meet organisational needs.  

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description 

You will be supported by the Head of Corporate Development and Partnerships to be creative in how they grow and uplift new income generation across corporate partnerships. You will have an entrepreneurial approach to your work to identify and attract new organisations whilst maintaining excellent relationships with our established partners, focusing on stewardship, renewals and smart uplifts.

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Interested? Want to know more about the Charity? Check out our website

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Eager to know more about the role? Have a look at the Job Description attached

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What’s in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 16 December 2025.

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Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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About CLTR

The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit, and independent think tank with a mission to transform global resilience to extreme risks. We achieve this by working with governments and institutions and offering targeted, evidence-based advice designed to enhance understanding, decision-making, and governance—with a particular emphasis on advising the UK government.

At CLTR, we focus on three prioritised policy areas that, when addressed effectively, can substantially reduce both present and prospective global threats: i) biosecurity, ii) artificial intelligence, and iii) improving how governments manage extreme risks.

You would join a passionate and committed team with diverse experiences spanning academia, healthcare, government, non-profit organisations, and the private sector. We place immense value on our work and fostering a positive team culture supporting staff wellbeing and growth. CLTR’s approach is anchored in our three core values: i) integrity, ii) people first, and iii) targeted real-world impact.

Your Role

This role represents an exciting addition to our team, reflecting our organisational commitment to putting our people first as our team grows in size.

Reporting to the Director of Operations and working closely with the Chief of Staff, this role will contribute to the development and management of the key systems, policies, and processes underpinning CLTR’s people operations and culture.

While primarily focused on HR-related projects and responsibilities, you will have scope to take on wider operational responsibilities as part of CLTR’s core Operations Unit. We are open to tailoring certain aspects of the role to align with the successful candidate’s interests and experience.

This is an excellent opportunity for someone who thrives in a dynamic, small-organisation environment where they can make a meaningful impact across multiple operational areas.

What you'll do:

Recruitment and talent management

• Support the design and delivery of recruitment strategies to attract top talent across all levels, including contractors

• Oversee the full employee lifecycle including recruitment, onboarding, performance management, and offboarding

• Lead performance review processes and support the development of career progression frameworks

• Oversee the administration of learning and development plans and internal training initiatives

Employee relations and workplace culture

• Support the management of employee relations issues, providing guidance and support to managers and staff on HR-related matters

• Contribute to fostering a positive workplace culture that promotes engagement, inclusion, and wellbeing, in line with CLTR’s values

• Support employee engagement initiatives and coordinate feedback mechanisms (surveys, exit interviews, etc.)

HR operations, systems, and compliance

• Maintain accurate employee records and HR databases, ensuring compliance with data protection requirements

• Support the Director of Operations in ensuring compliance with employment law and HR regulations

• Contribute to the development of HR policies, procedures, and best practices that align with organisational values and legal requirements

• Manage workplace health and safety responsibilities in coordination with relevant stakeholders

Strategic HR and operational support

• Develop and monitor HR metrics and analytics to inform decision-making and strategy

• Contribute to broader operational projects and initiatives as needed

Skills and Experience Required

What you'll bring: 

• A genuine passion for people operations and driving improvements in the systems, policies and processes that support other team members to thrive

• Demonstrable experience in HR or people operations roles

• Strong working knowledge of employment law and HR best practices

• Track record of managing the full employee lifecycle in a small to medium-sized organisation including recruitment and onboarding

• Exceptional attention to detail, strong written communication skills, and excellent organisational abilities, including managing priorities across the team

• A proactive, self-motivated approach with strong problem-solving skills and the ability to manage competing priorities in a fast-paced environment

• Excellent interpersonal skills, able to communicate efficiently, calmly and professionally and build relationships at all levels

• The ability to maintain a high level of confidentiality and discretion at all times 

• The ability to help drive a positive team culture

• Directness and openness in giving and receiving feedback

• Strong interest in and commitment to CLTR’s overall mission and vision

We also expect all staff to model our values of integrity, people first, and targeted real-world impact.

As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.

Location and Travel Requirements

The successful candidate will be expected to attend our central London office in Westminster at least twice a week, ideally three. We are open to discussing remote working arrangements with candidates.

Salary and Benefits

£65,000 to £70,000, depending on experience. 

In addition to your salary, CLTR offers a generous benefits package which includes:

• 30 days annual leave, plus public holidays

• £3,000 annual learning and development budget, plus up to five days paid work time

• £2,000 onboarding grant for equipment and supplies

• £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc

• A pension contribution scheme (up to 7% employer-matched contribution)

• Private health insurance

• Group life insurance

• Generous parental leave benefits

• Paid office lunches twice a week

Working with CLTR also comes with a commitment to caring deeply about your well-being, career development, and overall experience with our team. We also respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.

Unfortunately, we are not able to sponsor visas for this role.

Application Process: 

To apply, please complete the application form by 5pm UK time on Friday 5th December 2025.

We plan to conduct first round interviews with selected candidates on Thursday 11th and Friday 12th December. First round interviews will be held remotely.

Final interviews will be held on Thursday 8th and Friday 9th January (TBC). Final interviews will be held in person at CLTR’s office in London.

This new post will build on our Charity fundraising work which seeks to generate income from a portfolio of philanthropic sources, including trusts, foundations, individuals, corporate sponsors, and statutory bodies. The primary focus of this role will be to support the Reinventing Borde Hill project, helping to transform Borde Hill’s South Park and establish a community growing garden at Sugworth Farm.

The project has an am fundraising target of £1million, to be raised over the next two years. Additionally, this post will also seek and pursue opportunities to support the work of Borde Hill Garden Charity more widely. Working with the Reinventing Borde Hill project team, the role will effectively manage funders, driving the financial sustainability of the project and wider charity operations.

Your passion for heritage, the natural landscape, and community involvement will feed into compelling funder proposals and ongoing relationship-building with supporters. You will report to the Managing Director, and prepare monthly/quarterly updates for the Project Board and NLHF.

Responsible for: The engagement and consultation of communities and volunteers as part of the development of                                              City of Trees new tree nursery and site.

Location: Barnfield Park, Bury New Road, Prestwich, Bury, M25 0BD with occasional work at City of Trees’                                            operational base in Trafford Park

Hours: Full time, 36 hours per week

Contract: Fixed Term (2 Years)

Role overview

City of Trees is looking for an experienced and enthusiastic Engagement Officer to develop and manage volunteer experience and consultation at City of Trees’ new tree nursery. The nursery is the first stage of the development of this new City of Trees site and future National Urban Forestry Centre.

This is a brand-new post to help develop an outreach programme and activity plan to engage the local community and stakeholders to help shape this ambitious and exciting project in its development stage. We want to engage a wide range of audiences by providing clear pathways for people to get involved in this exciting next step for City of Trees.

The postholder will work closely with the Nursery Manager and Engagement Coordinator (and wider team) to develop a programme of volunteer and learner activity for the site, and contributing to City of Trees’ engagement and green skills programmes.

The postholder will be experienced in outreach and community engagement to help identify different groups and individuals to be involved in this exciting new development right from the start. We are seeking someone who is experienced in community consultation principles and techniques to help develop an activity plan during this development stage. While some horticultural growing experience is desirable, it is not necessary - training on this will be given to the appointed candidate.

About City of Trees

We are City of Trees, the Community Forest for Greater Manchester and registered charity. We plant trees, we look after trees, we promote a culture of trees. We plant trees for people; to create better, greener places; to boost health and wellbeing; to enhance green skills; and to tackle the climate and biodiversity emergency. We’re rooted here in Greater Manchester, the place we live and work. We are proud to call Greater Manchester home and are passionate about making our region even better, one tree at a time.

Benefits

• Flexi-time
• 25 days paid holiday plus 8 bank holidays (pro-rata for part-time employees)
• Training and development opportunities
• Employer match up to 8% contribution pension scheme after 3-months service
• Cycle to work scheme
• Comprehensive health & wellbeing package

Some key duties and responsibilities include:

Development

• Working alongside the Nursery Manager and the Engagement team, to develop and implement an innovative activity plan for the site to enthuse and inspire volunteers and learners.
• Delivering pilot community engagement activity recruit a base of core volunteers.
• Community and stakeholder consultation and engagement to gather support and steer the development of the project.
• Stakeholder mapping and outreach both at the local and wider level to identify and connect with local residents, groups, education providers and organisations.
• Utilising connections in both the immediate local and wider Greater Manchester area to identify potential volunteers and build partnerships.
• Working with the City of Trees Engagement Coordinator to strategically plan nursery activity as part of the organisation’s wider Citizen Forester volunteering and green skills strategy.

Delivery

• Producing work schedules and assign duties to staff, volunteers and learners.
• Assisting the Nursery Manager in providing training to colleagues, volunteers and learners on all aspects of the nursery site.
• Complying with the site’s strict health and safety procedures, including adherence to biosecurity processes at the nursery.
• Recording impacts of volunteer activity and collecting data to support the development of the site, in line with GDPR guidelines.
• Supporting on other Citizen Forester events (such as tree planting and woodland management), when required.
• Working alongside the communications team to capture appropriate content and tell the story of the development of the site.
• To represent and uphold the City of Trees brand and reputation while at
• events or on site.
• To document and record evidence from events in line with funding requirements, complete essential administrative duties related to engagement events and keep record of project statistics.
• To work in a flexible manner and to undertake any other duties and responsibilities that may be assigned from time to time, which are commensurate with the grade of the job. This will occasionally include evening and weekend work.
• To undertake informal and formal training as agreed.
• To carry out duties with full regard to Equal Opportunities, Child & Vulnerable Adult and Health and Safety policies.
• To travel throughout Greater Manchester as required
• The above list is not exhausted of all duties and responsibilities. Please note this role includes many practical activities and includes working outside in all weathers with the need to be on your feet for extended periods of time.

Person Specification

Essential:

• Proven experience in community engagement/outreach experience
• Experience of (and able to demonstrate) successful partnership working and of creating, developing and maintaining relationships with partners and stakeholders
• Knowledge and experience of implementing community consultation principles into practice, including leading on facilitation and consultation events
• Experience of working with a range of community and volunteering groups
• Experience in tailoring information and activities to different volunteer groups and audiences and communicating tasks in a clear and coherent manner
• Ability to work collaboratively with both the Nursery Manager and the Engagement Coordinator to effectively utilise City of Trees’ existing volunteer base
• A passion for working outdoors in all weather conditions
• Self-motivated and proven experience of ability to work independently and as part of a team
• Practical problem-solving skills
• Highly organised
• Creative approach and ability to generate new ideas
• A skilled communicator with the ability to motivate and engage people
• A positive, proactive, flexible attitude and a willingness to learn to skills
• Good IT skills
• Full clean driving license

Desirable:

• Volunteer coordination in an outdoor/environmental setting
• Experience in leading engagement activities for those with additional needs

Additional information

How to apply: Should you be interested in this role, please submit a full CV and covering letter detailing your relevant skills and experience.

The closing date for this advertisement is Monday 8th December at 9am with interviews expected to be held on at our Trafford Park office on Tuesday 16th December.

We are an equal opportunities employer and welcome applicants from all sections of the community.

As our Manager, Global Sub-Grant Programme, you will manage and coordinate all aspects of Chapter Zero Alliance’s sub-granting operations and partner* relationships across our global network of Chapters. The role ensures effective fund disbursement, compliance with due diligence and contractual requirements, and strong partner relationships that support the charity’s mission to embed climate governance into boardroom decision-making. 

* The term “partner” throughout refers to our network of Chapters who will be sub-grantees in the majority of cases. However, the term may also include knowledge, or other partner organisations. 

Organisation: Chapter Zero Alliance 

Location: Office-based / Hybrid within the UK (Central Cambridge-based office 

Reporting to: Associate Director of Strategy and Governance 

Contract Type: Permanent 

Hours of work: Full-time, 37.5 hours per week

Travel: Business travel from time to time, as needed 

Salary and Benefits 

• Salary: Up to £40,000 per annum

• Annual Leave: 27 days, plus Bank Holidays and discretionary Christmas shutdown

• Pension: Generous 8% employer pension contributions (no match required)

• Wellbeing: Group life assurance, employee assistance programme and health cash plan 

About Us 

Chapter Zero Alliance is a charity undergoing an exciting period of growth. We support a unique, high-impact network of Chapters active in over 70 countries worldwide engaging board directors on climate and nature issues. We are making a measurable difference by creating a safe and supportive environment for peer dialogue and working with our founding partners at the University of Cambridge and the World Economic Forum and our broader partner network. Click here for more information about our work. We are the only charity dedicated to building a global community that supports board directors to advance climate and nature governance. 

Key Responsibilities 

Sub-Granting Operations and Process Management 

• Manage the full lifecycle of sub-grants, from the ‘request for proposal’ stage through to Chapter, or partner selection and contracting, reporting and closure. 

• Maintain oversight of all sub-granting timelines, documentation, and deliverables. 

• Ensure compliance with internal policies and funder requirements throughout the sub-granting cycle. 

• Provide administrative and logistical support for the sub-granting process, including database and document management. 

Chapter and Partner Due Diligence, Contracting 

• Lead and coordinate Chapter or sub-grant partner due diligence assessments in line with organisational standards. 

• Support risk mitigation planning and maintain up-to-date due diligence records. 

• Prepare and process partner contracts (sub-grant agreements) and amendments, timely signatures and filing. 

• Work with finance and legal teams to ensure compliance with financial and contractual obligations. 

Chapter and Partner Reporting and Oversight 

• Monitor sub-grantee narrative and financial reporting, ensuring submissions are timely, accurate and compliant. 

• Review reports (budgets, deliverables, and impact metrics) and coordinate internal validation processes with all relevant teams. 

• Support partners to strengthen their reporting capacity and understanding of grant requirements. 

Partner Capacity Development 

• Support the design and implementation of partner capacity development plans. 

• Coordinate capacity-building initiatives, workshops, and follow-up actions with partners. 

• Track progress of capacity development activities and report outcomes to management. 

Coordination and Communication 

• Serve as the key liaison regarding sub-granting between partners and internal teams (Finance, Fundraising, Chapter Engagement, and Senior Leadership). 

• Raise operational issues with relevant internal stakeholders. 

• Participate in cross-departmental coordination meetings to ensure alignment between partnership and programme delivery. 

• Contribute to knowledge management and continuous improvement of partnership systems and tools. 

• Contribute to charity funding proposals as needed. 

Advisory and Strategic Support 

• Advise on new sub-granting opportunities and partnership models to strengthen programme impact and reach. 

• Support the development of partnership policies, tools, and templates. 

• Provide analysis and insights on partner performance, risks, and opportunities. 

Person Specification 

Essential Qualifications and Experience 

• Significant experience in partnership management, grant administration, or programme coordination within the NGO or international development sector. 

• Demonstrable experience in managing sub-granting processes and partner relationships. 

• Strong understanding of UK charity regulations, including fundraising standards and data protection. 

• Knowledge of due diligence, risk assessment, and donor compliance requirements. 

• Experience reviewing financial and narrative reports from partners. 

• Excellent administrative, organisational and problem-solving skills, with the ability to manage multiple stakeholders across regions. 

• A credible and confident communicator. 

Desirable 

• Experience in capacity development, training, or partner support functions. 

• Familiarity with institutional donor requirements (e.g., FCDO, EU, USAID, etc.) 

• Understanding of financial management principles and budgeting. 

• Knowledge of CRM/project management/grant management systems. 

• Understanding and passion for the global climate, development, or social impact sectors. 

Core Competencies 

• Strong attention to detail and commitment to quality. 

• Project management, able to manage multiple priorities and meet deadlines. 

• Commitment to continuous improvement. 

• Integrity, accountability, and respect for confidentiality. 

• Proactive, solution-oriented, and collaborative working style. 

• Commitment to the organisation’s mission, values, and partnership principles. 

The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our charity. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face time with our colleagues to promote creativity and collaboration; we’ve therefore adopted a blended working model of home and office working arrangements.

We are proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. We have a legal responsibility to ensure you are eligible to live and work in the UK. 

Interviews will be held during December and January.

This is a rare opportunity to take ownership of a new and high-impact role, shaping how Greyhound Trust engages the public, tells its story, and builds lasting support for the thousands of greyhounds we help each year.

As PR & Marketing Manager, you’ll join our newly formed Income Generation and Engagement Team — a dynamic group driving innovation, brand growth, and audience engagement across the charity. Reporting to the Head of Income Generation and Engagement, you’ll have the freedom and trust to review our current approach and design a fresh, strategic programme of marketing and PR activity that truly reflects our values, our mission, and our ambitions.

With 50 years of history, Greyhound Trust has long been at the heart of helping retired greyhounds find loving homes. As the charity evolves to meet the changing landscape, this role will be pivotal in driving a step-change in how we communicate — raising awareness of the growing homing challenge, inspiring new audiences to get involved, and supporting our vital income generation work.

You’ll bring at least three years of proven experience in both strategic and hands-on PR and marketing — from planning and content creation to media relations, digital engagement, brand development and taking a lead on key events, such as Crufts and our annual Great Greyhound Gathering.

You’ll understand how effective PR and marketing can both protect and enhance a charity’s brand while also supporting income generation and engagement goals. You’ll bring the confidence and experience to balance these priorities and work collaboratively to achieve them.

Confident working across multiple audiences and channels, you’ll combine creative storytelling with data-driven insight to deliver measurable impact.

As a national charity, based in Surrey, but represented across the UK via a developing branch network (often volunteer led) you will need to have experience of working with a large and diverse range of passionate and knowledgeable stakeholders. 

This is a role for a person who enjoys variety, autonomy, and responsibility — someone who can balance strategic thinking with a willingness to get stuck in and make things happen. In return, you’ll find a supportive, collaborative team and the chance to see the direct results of your work: more people understanding, supporting, and opening their homes to retired  greyhounds.

Salary range £38k - £40k

The role is full time, located at the National Greyhound Centre, Horley with occasional travel to branches across the UK.

Occasional working from home when appropriate.

No Agencies please.

We are looking for a dynamic, people-focused individual who is passionate about empowering volunteers and strengthening community engagement. You’ll combine excellent interpersonal skills with strong organisational abilities and bring both strategic thinking and hands-on experience to the role.