Engagement manager jobs

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is a new role which will help to deliver a pilot strategy to grow long-term sustainable income by enhancing Breast Cancer Now’s on-the-ground presence locally.

Joining the relationship fundraising team and working closely with the high value partnerships team, this role is responsible for cultivating new long-term relationships and, in turn, driving fundraising income.

Uniquely, the post holder will help to implement a large-scale trial to further grow Tickled Pink, an award-winning partnership between Asda, Breast Cancer Now and CoppaFeel! which has raised over £100m. The goal is to grow both engagement and future income by directly supporting colleagues across Asda stores in their local area.

In addition, this role will establish and grow a portfolio of supporters in Bristol and the southwest by cultivating relationships with new and warm supporters including individuals, clubs, societies and local companies. It will also line manage a community fundraiser covering a patch in London and the southeast.

What’s special about this role is that you’ll be working alongside a supportive, innovative and fun team which has delivered continued growth in fundraising over the last five years.

The is the first time the charity has had a community fundraiser locally based in the southwest. It is one of five new roles being introduced as part of the pilot, and the goal is that they all become permanent. 

About you

You’re a pro at cultivating long term relationships with a variety of new supporters to generate income, and have great community fundraising experience working with individuals, local companies and clubs and societies.

You’re proactive and can work in a flexible and agile way; perhaps you’ve helped to deliver successful pilots in the past. You’re solution focused and experienced in developing and delivering ideas to grow income and engagement in the short and long term.

With great communication skills, you’re a team player and love working independently as well as part of a large team with various stakeholders.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This is a remote role, and the candidate will need to be based in Bristol or the surrounding area. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as to our offices in London and Cardiff.  

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement.  Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Thursday 11 September 2025 at 9am

Interview date

First interview Tuesday 16 September 2025

Second interview week commencing 22 September2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

London - Hybrid working from the Borough, London office

In this exciting new Digital Communications Manager role, you will take the lead in the development and execution of Whizz Kidz’s social media strategy and calendar. You will plan and create multimedia content for social media and our website, focussing on telling the stories of our beneficiaries and fundraisers.

We are looking for an excellent writer with a passion for finding and telling the stories that exist within Whizz Kidz. You will have significant experience in managing engaging social media accounts and be confident producing multimedia content.

Whizz Kidz: the facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.

As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society. 

And we won’t stop until they are mobile, enabled and included.

Our vision

A society in which every young wheelchair user is mobile, enabled and included.

Our values

We are young people focused, ambitious, collaborative and inclusive.

Key accountabilities

Social media

• Develop and manage the social media strategy for Whizz Kidz

• Manage the day-to-day social media calendar and posting across Instagram, Facebook and LinkedIn, ensuring a consistent stream of content that generates engagement

• Evaluate social media performance and recommend potential new strategies and platforms

Content creation

• Develop and edit multimedia content for social media and the website

• Identify and tell the stories of our beneficiaries and fundraisers

• Write news and announcements for the website

• Work with teams across the organisation to ensure content and collateral is up-to-date and optimised across print and digital channels

PR and media management

• Write and distribute press releases

• Manage and triage media enquiries

• Support the Senior PR and Communications Manager to run the PR function

Person specification

Skills and knowledge

• Excellent written communication and copywriting skills - with the ability to authentically communicate in a way that makes people feel heard

• Creative and resourceful and able to maximise opportunities with limited budgets

• An ability to work under tight deadlines

• A positive ‘can-do’ attitude and the ability to work on own initiative with limited supervision

• Able to work flexibly and creatively to respond to the emerging needs

• Strong decision-making skills

• Knowledge of a digital communications landscape and an interest in social media and new communication channels

Experience

• Significant experience of managing engaging social media accounts

• Experience of writing content across digital platforms

• Experience of developing multimedia content including video production and image editing for use on social media posts/stories/reels and other channels

Personal qualities

• Alignment with our values – young people focused, ambitious, inclusive and collaborative

• Passionate about supporting young wheelchair users and creating societal change

• The ability to enthuse and engage others in the potential benefits of an engaging project

• An unbounded curiosity for exceptional customer service and improving performance

• Goals driven and creative problem solver

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.

Pension

Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To apply, please visit our website via the Apply Button.

Overview

The Olive Tree Cancer Support Group (the Olive Tree), is a registered Charity, dedicated to the relief of the physical and/or emotional distress of persons with cancer and their partners, families, friends and carers, through the provision of services, operating from its support centres in Crawley and Horsham.

A Centre Manager is being sought to manage all aspects of the Horsham centre, working closely with the Crawley Centre Manager and reporting to the Board of Trustees, delivering the charity’s goals and long-term strategy. The responsibilities include staff and volunteer management and recruitment, onboarding new patients / service users, engaging with external stakeholders and all other operational and day to day financial matters, including supervision of team members responsible for fundraising activities, social media and communications. 

Salary: £31,000 to £35,000, depending on experience

Full time, Monday – Friday, flexible as required.

Location: Lavinia House, Horsham with some local travel.

Person Specification

The following specification is for the ideal candidate, but candidates that offer a significant proportion of the following requirements below will be considered.

Knowledge and Experience

· Experience of supporting vulnerable people

· Experience of planning and implementing in a service based organisation

· Knowledge of national and local cancer care, support and information, including holistic approaches

· Knowledge of good practice in user involvement

· Experience of monitoring, evaluation and continuous development of services

· Experience of team management and development of staff through personal development plans

· Experience of recruiting, retaining and working with volunteers

· Understanding of cancer and the effect it has on patients and those supporting them

· Experience of partnership working

· Experience in service promotion and marketing, including social media

· Experience in financial record keeping and processes

· Experience of successful project management

· Experience of working in a community and grant based fundraising organisation would be an advantage

Skills and abilities

· Conducting sensitive and difficult conversations with empathy, care and support

· Ability to lead, inspire and develop positive relationships across all stakeholders

· Ability to plan services across a range of hard and soft resources ensuring maximum utilisation of services.

· Developing a community experience

· Ability to work in a flexible manner outside standard working hours

· Autonomous and team working, excellent organisation and prioritisation

· Motivate self and others

· Advanced communication skills both written and oral

· Flexibility and adaptabilityFacilitation

· Networking

· IT and data management - full Microsoft 365 suite and contact management

· Ability to quality assess information sources

· Maintain confidentiality

· Confidence and ability in public speaking

· Desire for continuous personal development to develop own knowledge and skills

· Driving licence and use of a private vehicle

Closing date: Sunday 7th September at midnight 

Ref 7009

Save the Children UK has an exciting opportunity for a community focussed and collaborative individual with extensive experience working with different groups of people to join us as our Participation Manager where you will work with community partners and colleagues across Scotland to co-design activities and solutions that make a real difference in people's lives). 

Please note: This is a Scotland based role and this will be 2-4 days per month in our Edinburgh office. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the role 

As Participation Manager, you will lead our work engaging children, young people and families with lived experience of poverty – ensuring their voices are central to everything we do. You will be focused on planning & delivering children and young people's participation and embedding a children's rights approach. You will build strategic relationships and ensure we are involving the participation of children and families to co-produce solutions and create meaningful opportunities 

In this role, you will:  

• Build strong, trusting relationships with children, young people and families from low-income backgrounds. 
• Design and facilitate participation activities — like advisory groups, events, and campaigns — that put their experiences front and centre. 
• Support community partners to involve children and young people meaningfully in their own work. 
• Collaborate with policy, campaigns and media colleagues to amplify voices and influence decision-makers. 
• Ensure insights from children and families are recorded and used to shape strategy, practice and policy. 

About you 

To be successful, it is important that you have:  

• Proven experience designing and delivering participation initiatives that are safe, empowering and impactful. 
• A solid understanding of safeguarding and the barriers faced by children and families living in poverty. 
• A background in policy influence or community engagement, with experience working directly with families and young people. 
• Strong project management skills – confident juggling multiple priorities while staying focused on quality and outcomes. 
• A deep commitment to inclusive and rights-based participation. 
• Excellent communication and interpersonal skills, with the ability to build trust and rapport across communities and teams. 
• Commitment to Save the Children's vision, mission and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Supporter Experience Manager

Permanent, Full Time. Hybrid Working

This role can be based in any of our UK offices. Our locations are Cardiff, Edinburgh, London, and Warrington. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

About the role

At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we're now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.

This is a unique opportunity to design and deliver Christian Aid's first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.

Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:

• Lead our first Supporter Experience Strategy, uniting teams across the organisation.
• Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
• Harness data and supporter insights to drive evidence-based decisions.
• Foster innovation, testing new technologies and approaches to enhance engagement.
• Train and equip teams to deliver consistently excellent supporter experiences.

About you

In addition to a passion for Supporter Experience, some of the essential skills and experience we're looking for are:

• Significant experience in a supporter experience role or delivering journey strategy.
• A track record creating and delivering multichannel communications.
• Strong data and analytical skills to refine approaches and measure success.
• Excellent collaboration, influencing, and project management abilities.
• Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you'll have a supporter-first mindset and the drive to inspire meaningful connections.
• You'll also be committed to Christian Aid's vision to see a world where everyone can live a full life free from poverty and injustice.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

For Salary details for this role, please refer to the Salary band by location.

Overall purpose of the role

To lead the development of a regular giving and legacy programme at the AHF, and to support the Director of Programmes/Deputy CEO in development and management of a major gifts programme during the AHF’s 50th Anniversary campaign, with possibility for continued role thereafter. The post holder will be responsible for developing systems to monitor and increase the number of regular and legacy donors to the AHF, including stewardship opportunities, and will assist in prospect research, qualifying, cultivating, and stewarding major donors.

2 Specific Duties and Responsibilities

1. Work closely with the Director of Programmes/Deputy CEO on development and delivery of the anniversary programme of activities, with particular focus on research to identify potential invitees to and engaging attendees at and after campaign launch and closure events, exhibition launches in Belfast, Glasgow, Cardiff, and London, and an industry-facing conference in London.
    
2. Develop and manage a legacy programme for the AHF including stewardship activities; develop and manage a personal portfolio of legacy donors, including making asks of existing regular supporters to consider legacies and development and drafting of legacy proposals and contracts.
    
3. Develop and manage a programme of higher-level regular giving (over £500 per annum), including stewardship activities and making asks of regular supporters to increase their giving.
    
4. Support the Director of Programmes/Deputy CEO, and CEO, with identification and management of a growing portfolio of major gift prospects, including supporting major gifts asks and helping Director of Programmes/Deputy CEO and CEO with ongoing cultivation and stewardship of major donors.
    
5. Lead on managing the AHF’s donor database, Beacon, ensuring the data is up to date with giving from Charities Aid Foundation and other external gifts, that fundraising activity is appropriately recorded on the database, and that our records are fully compliant with data protection legislation.
    
6. Work closely with the Communications Office and consultants supporting the AHF’s 50th Anniversary campaign, with an eye on developing and maximising opportunities to introduce the AHF to new potential supporters and to bolster our key messaging with those already known to us. As part of this work, sit as Secretary of the AHF Communications and Anniversary subcommittee of our Board.
    
7. Develop and maintain a reporting structure to keep AHF SMT and Board up to date with fundraising activity and opportunities.
    
8. Responsible for maintaining the AHF’s log relating to Donor Due Diligence and assisting the Director of Programmes & Deputy CEO with maintaining appropriate policies related to fundraising, including those associated with donor due diligence.
    
9. Contribute to the development and delivery of new ways of working at the AHF that will see our organisation build and maintain greater philanthropic fundraising success, including bringing examples of best practice from other charities. Assist with other tasks and activities as required, particularly those activities and processes that support the wider engagement of potential supporters with the AHF’s work.

3 Person specification

Essential

• At least five years of experience in fundraising at a charity or educational institution, including at least three years of front-line engagement with supporters;
• Knowledgeable about the processes and legislation surrounding UK fundraising, including data protection and
• A pro-active leader, with demonstrably excellent interpersonal, influencing and negotiating skills;
• Excellent organisational skills, with the ability to multi-task, and both verbal and written communication skills;
• Enthusiastic, self-motivated and target-orientated; able to work effectively on own initiative, set appropriate priorities, delegate where appropriate and meet deadlines;
• A confident and engaging presenter and speaker;
• Demonstrable ability in problem solving in response to challenges posed;
• Excellent stakeholder management skills and a track record of collaborative work with external partners;
• Demonstrable interest in and commitment to the AHF’s mission – to help deliver a sustainable future for historic buildings throughout the UK through community enterprise;
• Strong numeric and financial skills; and
• A commitment to achieving beneficial social outcomes through heritage.

Desirable

• Experience working in a heritage-related charity.
• Experience building or managing legacy programmes.

Main purpose of post
This is a senior role within the Fundraising team, responsible for driving forward
Weston Park Cancer Charity’s income generation strategy across key fundraising
channels, particularly within community fundraising, donor development, and
community partnerships. Working with the Head of Fundraising and community
fundraising team, you will lead the design and delivery of an ambitious and
creative community fundraising programme.
You will be responsible for managing a small, dedicated team of three, ensuring
high performance, innovation, and supporter-focused approaches that help us
grow our impact across the region.
This role combines strategic planning with hands-on delivery, ensuring that we
meet community income generation plans to achieve and exceed annual targets
currently c. £800k per annum.

Key Responsibilities
Fundraising:
 Lead and deliver an ambitious and creative community fundraising
programme, identifying new opportunities to engage individuals, groups,
schools, faith groups, sports clubs, volunteer fundraisers, and community
organisations.
 Maintain, develop and deliver a calendar of high-impact community
campaigns such as Time for Tea, that inspire participation, raise awareness of
the charity’s work, and generate sustainable income.
 Use insights and audience data to create tailored supporter journeys that
build long-term relationships, encourage repeat fundraising, and deepen
engagement.
 Harness audience data and insight to expand our fundraising reach,
increasing income in underserved areas of the region.
 Represent the charity at community events, delivering public talks,
stewarding key supporters, and raising awareness of WPCC’s work across
our region.
 Oversee the delivery of income and engagement targets, measuring impact,
evaluating outcomes, and embedding continuous improvement across all
community fundraising activity

Monitoring & Reporting
 Manage community fundraising income and expenditure budgets, ensuring
strong ROI and cost-effectiveness.
 Produce regular reports for senior leadership on performance, trends, and
forecasts.
 Ensure data is accurately recorded, monitored, and used to inform decisionmaking.

Team Management and Development
 Line manage and inspire team members.

 Provide support and guidance to the wider community and fundraising
team where appropriate.
 Set clear objectives, monitor performance and provide coaching and
development support.
 Foster a collaborative, motivated and high performing team culture.
 Uphold the commitment of the organisation to equality and diversity

Operational Delivery and Collaboration
 Ensure all community fundraising activities comply with legal, regulatory
and ethical standards (including Fundraising Regulator’s Code of Practice,
GDPR and charity law).
 Maintain high-quality supporter stewardship, using tools such as Raiser’s
Edge to monitor activity, analyse trends and report on outcomes.
 Take all reasonable steps to manage and promote a safe and healthy
working environment
 Work closely with the Cancer Support, Marketing, finance and Volunteer
teams to ensure joined-up messaging, delivery, and supporter experience.

Who you are
___________________________________________________
We are seeking an experienced and proactive Senior Fundraising Manager who
shares our values to join Weston Park Cancer Charity’s busy charity team. Your role
will play a vital part of our Fundraising team and help us to deliver our vision: a better
life for those living with, and beyond, cancer in our region. You will lead on the
development of an effective community fundraising strategy, to drive forward the
charity’s ambitious plans for change and growth in line with the 3 year strategy.
About you:
 Values-led fundraiser – Ability to develop and drive impactful fundraising
strategies that grow and diversify community income streams.
 Strong People Management – Proven experience in leading, motivating, and
developing high-performing teams.
 Exceptional Relationship Building – Skilled at engaging a wide range of
supporters, volunteers, and local partners with authenticity and empathy.
 Results-Oriented – Track record of meeting or exceeding income targets
through innovative and supporter-focused campaigns.
 Passion for Purpose – Deep commitment to improving the lives of people
affected by cancer, with a strong understanding of community fundraising’s
role in that mission.

Closing date: Sunday 14th September @ 11.59pm
1st Interview Date: Wednesday 24th September
2nd Interview Date: Tuesday 30th September
Application format: Please send a CV and covering letter demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering letter will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than two
pages.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process,

What you do
Main purpose of post
This is a senior and strategic role in our fundraising team. You will be
responsible for leading the development and delivery of our Individual Giving
strategy, ensuring sustainable growth in income from individual donors. You
will oversee the retention and stewardship of existing supporters and
implement creative, data-led campaigns to attract new donors across multiple
channels. You will line manage the Legacy and In Memory Manager, supporting
their growth and the success of these high-value income streams.

Key Responsibilities
Strategic Development and Planning
 Lead the development and execution of a multi-year Individual Giving
strategy.
 Develop and deliver an annual work plan to achieve agreed income
targets.
 Use data insights and donor segmentation to shape compelling and
effective campaigns.

Campaign Management
 Plan, manage, and evaluate a portfolio of Individual Giving campaigns
including:
o Regular giving
o Payroll giving
o Charity lottery
o Online and offline donor acquisition
 Test and implement new fundraising approaches to increase donor
conversion and value.
 Ensure all communications reflect the charity’s tone, values, and brand.

Donor Retention and Stewardship
 Design and implement supporter journeys that deepen donor
engagement and loyalty.
 Work with our Marketing Manager to oversee donor communications to
specific audience groups and stewardship activity, ensuring a positive
supporter experience.
 Monitor donor behaviour and lifetime value to inform stewardship and
upgrade strategies.

Legacy and In Memory Giving
 Provide strategic oversight of legacy and in-memory income streams.
 Line manage and support the Legacy and In Memory Manager to deliver
agreed targets and KPIs.
 Support the development of a legacy marketing plan to grow our legacy
pipeline.
 Support development of relationships with legacy pledgers and inmemory
donors

Budgeting and Performance
 Manage income and expenditure budgets for Individual Giving.
 Track and analyse campaign performance against KPIs and ROI targets.
 Maximise all gift aid opportunities within the agreed audiences.
 Report regularly to the Head of Fundraising on performance,
opportunities, and risks.

Cross-Team Collaboration
 Work with Communications, Digital, and Data colleagues to ensure
campaigns are well-coordinated, data-driven, and creatively delivered.
 Champion best practice in data protection and ethical fundraising.
 Stay informed on sector trends, regulations, and innovations in individual
giving.
 Ensure that all activities and contacts are managed through the charity’s
CRM (Raiser’s Edge)

Who you are
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Senior Individual Giving Fundraising
Manager will play a vital part in our team and help us to deliver our vision: a better life
for those living with, and beyond, cancer in our region.

About you:
 Strategic and data-driven mindset – able to develop long-term plans
and use insight to drive continuous improvement and income growth
across Individual Giving and Legacy streams.
 Exceptional communication and storytelling skills – confident in
crafting compelling donor messages that inspire giving and build lasting
relationships.
 Strong management ability – capable of supporting and developing
team members, fostering a high-performing, collaborative culture.
 Analytical and results-oriented – comfortable working with data and
KPIs to evaluate performance, inform decisions, and demonstrate impact.
 Supporter-centric approach – committed to delivering excellent donor
experiences with empathy, integrity, and a deep understanding of donor
motivations.
 Act as an ambassador for Weston Park Cancer Charity, reflecting the
objectives and values, and to always work in the best interests of the
charity.
 Support and encourage harmonious internal and external working
relationships

How to apply
Closing date: Sunday 14th September @11.59pm
1st Interview date: Thursday 25th September
2nd Interview date: Tuesday 30th September
Application format: Please send a CV and covering letter demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering letter will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than two
pages.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.
 

Are you a creative communicator and passionate fundraiser who thrives on making a real difference? 

We’re looking for a Fundraising & Communications Manager (Maternity Cover) to help us grow income and awareness for LATCH Welsh Children’s Cancer Charity. This is an exciting opportunity to help  shape our fundraising and communications efforts, build meaningful relationships, and amplify the voices of the families we support.

If you’re motivated, emotionally intelligent, and ready to hit the ground running, then this could be the role for you.

What We’re Looking For

• A confident and collaborative fundraiser and communicator with proven experience in income generation and/or marketing roles.

• Someone who thrives on building relationships with supporters, donors, families, and partners.

• A creative thinker with excellent storytelling and writing skills.

• A natural organiser, able to manage multiple priorities and projects with calm and clarity.

• Passionate about the work of LATCH and the difference we make for families across Wales.

What You’ll Do and the Skills That Will Help You Succeed:

Fundraising & Income Generation

• Deliver and manage fundraising across key income streams including corporate partnerships, individual giving, events, and major donors.

• Plan and lead events and fundraising campaigns, bringing strong project management skills and creativity to everything you do.

• Build and nurture relationships with supporters, fundraisers, and volunteers, using your empathy and communication skills to create lasting connections.

• Develop clear and engaging donor journeys that inspire ongoing support.

• Use your analytical skills to manage budgets, maximise Gift Aid, and evaluate fundraising performance.

Communications & Marketing

• Be a strong storyteller, creating content that raises awareness and deepens engagement across social media, newsletters, and the website.

• Work confidently across digital platforms, maintaining and updating web and social channels.

• Be a compelling face for LATCH, representing the charity at events, cheque presentations, and public speaking engagements.

• Collaborate with the wider team to gather powerful case studies and ensure ethical, dignified storytelling.

Compliance & Data

• Keep accurate, compliant records using Beacon CRM.

• Ensure all fundraising activity meets Charity Commission, Fundraising Regulator, and GDPR standards.

• Contribute to policy development and continuous improvement, bringing attention to detail and a commitment to best practice.

PR and Communucations Manager

Responsible to: Head of Fundraising and Communications

Hours: 35 hous per week

Location: Hybrid working, home and office based - Amersham, Buckinghamshire

Job Description

We’re looking for a dynamic and imaginative communications professional to help raise the profile of Roald Dahl’s Marvellous Children’s Charity, drive engagement and expand our reach and influence. You’ll share the extraordinary impact of our Roald Dahl Nurses, capturing and telling powerful stories of seriously ill children and their families in ways that inspire, engage, and drive action.

From securing local and national media coverage to building authentic relationships with celebrity supporters, you’ll use your creativity and energy to keep our profile high and our mission front and centre.

The PR and Communications Manager will explore innovative methods to promote the brand and its activities to the right audiences through targeted campaigns, significantly contributing to the fundraising efforts of the organisation. You will be working as part of a collaborative and supportive Fundraising and Communications Team, working closely with the Brand and Marketing Manager and Director of Fundraising and Communications.

If you have the skills and experience described and have a passion for making life better for seriously ill children, we’d love to hear from you.

Responsibilities to Include:

PR & Media

· Enhance the charity’s profile among targeted audiences through strategic PR activities and diverse media channels, both B2C and B2B.

· Proactively cultivate, build and maintain relationships with media partners at local, regional, and national levels in both trade and consumer media, including print, online, and broadcast platforms, as well as with individual journalists.

· Write compelling and clear press releases, blogs, articles, and statements to effectively communicate our messages.

· Respond promptly to press enquiries for comments, views, and supporting information, and maximise opportunities for further engagement on relevant topics.

· Support the fundraising team by highlighting partner stories, managing PR efforts, and supporting events.

· Lead the pursuit of media-related funding opportunities, such as The Times and Sunday Times Christmas Appeal and corporate opportunities like BGC and ICAP days.

· Manage nominations for relevant awards to gain recognition and support for the charity.

· Pursue and implement strategic media partnerships to enhance visibility and outreach.

· Work with the Chief Executive to liaise with Her Majesty, The Queen’s press office when applicable, particularly on key events

Content Creation & Storytelling

· Gather and write compelling stories to share our impact with funders, supporters and media through interviews our families, ensuring brand compliance and accessibility.

· Ensure consent is obtained and materials are stored securely in line with GDPR and privacy policy.

Celebrity and Talent Management

· Strategically manage our ambassador programme, keeping our mission prominent and visible, including securing new patrons and ambassadors

· Build authentic relationships with a network of celebrities and influencers to champion our cause.

· Create memorable moments and engaging content with famous supporters that resonate with audiences.

· Ensure our values and vision are highlighted in every celebrity collaboration.

Communications

· Develop, implement, and manage a comprehensive Communications plan that aligns with our mission and goals and marketing and brand work, maximising the impact of planned activities

· Ensure our story is told in the most compelling way by collaborating with our Programmes team, Roald Dahl Nurses, and their patients and families to create evidence-based, impactful case stories, imagery, videos, and films.

· Create and deliver both long-term and annual communications strategies, addressing local, regional, and national activities.

· Handle crisis communications professionally and efficiently, maintaining the charity’s reputation.

· Work collaboratively with internal teams and external partners (including funders) to ensure consistent and effective communication across all channels.

· Track and evaluate the effectiveness of communications activities and campaigns, providing regular reports and insights to senior management.

· Work with Director of Fundraising and Communications and Brand and Marketing manager to lead the creation, development, and implementation of impactful awareness and fundraising campaigns that amplify our messages, expand our reach, drive growth, and maximise income generation

· Forge partnerships with key stakeholders, including media, to extend the reach of our campaigns.

· Develop and manage effective relationships with relevant internal and external stakeholders, including supporters and trustees, media, other charities, companies, and healthcare professionals.

Teamwork & Administration

· Analyse communications quarterly, preparing information for the trustee sub-committees with up-to-date coverage examples to share with the team and Board.

· Monitor and share relevant charity and media with the wider team and Trustees

· Keep shared drive and CRM (Beacon) records up to date.

· Participate in team meetings across fundraising, programmes, and communications.

Other Information

This job description helps the post holder to understand their main duties. It is not exhaustive, and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post.

- The post holder will be required to travel within the UK, for example to visit with partners or to attend meetings in other parts of the country. This may occasionally require overnight stays.

- The post holder may also be required to undertake occasional evening and weekend work when, for example, to meet with families, attend events or need to meet with partners.  There is flexibility with hours during the working week in acknowledgment of this.

- Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check.

- The appointment is subject to the satisfactory completion of a probation period.

- Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice. We give equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties, we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively.

- The post holder will have the right to work in the UK.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: Wednesday 17th September at noon.

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

Role overview 

We are looking to fill a Programme Manager role.

This would be working on our Rise programme, managing multiple relationships with university partners and leading and supporting a delivery team of Programme Coordinators (PCs) and Programme Leaders (PLs) to attract, onboard and provide high-quality support to Associates (the undergraduates we support).

Experience 

To be successful, it is anticipated that you would have prior experience in the delivery of programmes and projects and in managing/leading a team.

Essential experience:

• Experience in programme delivery from end to end, from design to reporting and evaluation.

• Knowledge of UK university and widening participation landscape.

• Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.

• Line management or team leadership experience.

• Experience designing and delivering training or learning & development content.

• Experience working in a fast-paced environment and working independently to find solutions to problems.

• Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.

• Strong collaboration skills when working in both small and large teams of varied team members.

• Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

• Excellent influencing, facilitation and communication skills (both oral and written) and comfortable preparing and presenting reports and proposals to senior management and external stakeholders.

• University degree in any discipline, or equivalent experience.

Desirable experience:

• Knowledge of graduate recruitment market.

• Familiarity with G Suite and Zoom video conferencing software.

• Project management or programme management qualification.

Responsibilities

This role will have a wide impact across your programmes and the charity as a whole, as well as maintaining high-quality personalised support for your own Associates. 

1) PROGRAMME DESIGN AND DELIVERY

• Make decisions concerning the design and delivery of your programmes, creating a 12-month plan in advance of the start of each recruitment cycle. 

• Plan student recruitment activities and onboarding in collaboration with university partners. This will include working with the Pipeline and Marketing teams to efficiently meet onboarding targets.

• Monitor and evaluate the effectiveness of your programmes with overarching responsibility for meeting internal engagement and application success OKRs, which you will utilise throughout the year to set priority areas for your team.

• Contribute to weekly Programme Manager meetings, sharing your insight and experience to generate ideas and practical solutions that support the overall improvement of upReach’s programme design and delivery. 

• Lead on parts of the weekly Delivery Meeting with the wider team, to ensure weekly focus areas and key team messages are communicated clearly to all PCs and PLs.

2) TEAM MANAGEMENT

• Manage a team of Programme Coordinators/Leaders/Junior Managers in a variety of locations, both virtually and in person - providing ongoing personal and professional development support through weekly 1-to-1 calls or meetings, written feedback on documents, or day-to-day guidance via Slack. 

• Assist Programme Coordinators / Programme Leaders/Junior Managers to provide high quality personalised support to their Associates, which includes helping them to document all interactions with Associates and application progress.

• Use relevant impact dashboards and data to set priorities for your team and support with competing workload demands and time management, to ensure that OKRs and stakeholder KPIs are achieved across all areas.

• Manage the performance and development of your team - including setting professional development goals and utilising a range of resources and tools where necessary to help your team perform successfully in their roles. You will have regular, open and supportive discussions with your team members, giving feedback in your weekly 1-to-1s and your mid- and end-of-year appraisals.

• Engage your direct reports through completing a Leadership and Management apprenticeship, if this is something your direct reports choose to do after 18 months on the FCLP.

• Be part of the upReach Leadership Team and contribute to forming the strategy and direction of the charity. This also includes passing on team feedback to your manager and the leadership team and proposing practical solutions. 

3) PARTNERSHIPS & EVENTS

• Maintain strong relationships with university partners, including managing quarterly/annual reporting requirements on programme aims and collaborating on shared objectives.

• Help your team to manage day-to-day partnership responsibilities, and coach them in relationship management. This will also involve supporting PCs/PLs where necessary to set boundaries with partners.

• Coordinate events with university partners, working with the Programmes team to effectively deliver skills-based sessions for Associates.

• Assist Programme Coordinators/Leaders/Junior Managers in smoothly running events and onboarding processes, both in your team and within the wider team where necessary. 

• Work with the partnerships team to make strategic decisions regarding how to grow upReach's existing and new partnerships.

4) OVERSEE A DELIVERY RESPONSIBILITY AREA, ROTATION OR PROJECT

• Manage a Delivery Responsibility area, rotation or project. This will involve meeting with the relevant team regularly (often weekly or bi-weekly depending on the time of year/focus area), and guiding those working on this area with you.

• Work with your team to achieve the objectives outlined for your area, setting clear actions and deadlines. Coach and provide guidance where needed.

• Provide regular feedback to the Programme Management team and where necessary present key findings and updates to the wider team. This may also involve supporting your team to present during the Delivery Meeting and/or Team Meeting.

5) ASSOCIATE ENGAGEMENT

• Support a group of your own Associates, engaging them with the upReach programme in line with OKRs.

• Act as a role model for PCs, PLs & JPMs, ensuring Associate facing tasks are completed to a high quality.

• Proactively use impact to monitor Associate engagement across your programme(s), identifying any areas of concern throughout the year and setting focus areas/action steps for your team to address these.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Voluntary leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on Wednesday, 17th September at 12:00 pm.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Who we are 

St Martin-in-the-Fields Charity is a UK-wide homelessness charity. We fund a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. We work to prevent this situation from happening in the first place. When it does happen, we provide emergency financial assistance that can transform the lives of those who are homeless or at risk of homelessness, helping them find and keep a safe place to live and call home.

Our Values

We put... people first

We value those we work with, seeking out and listening to all voices to understand how we can work together to make sure anyone experiencing homelessness is moved into a safe home with the necessary support in place.

We are... a learning organisation

We reflect on what we learn, act on the evidence, and share learning with others.

We work... collaboratively for change

We build relationships based on trust and shared vision.

Trusts and Foundations Manager 

St Martin-in-the-Fields Charity (SMITFC) is looking for a strategic, relationship-driven Trusts and Foundations Manager to help shape the future of our income generation from charitable trusts and foundations. This is a pivotal role within our Philanthropy, Trusts and Foundations Team, working to ensure that we not only maintain but significantly grow our sustainable income streams in support of people experiencing homelessness and extreme vulnerability.

Working alongside the Philanthropy Manager and Prospect Researcher, this role will be responsible for identifying and securing new 5-6 figure+ gifts, maintaining and deepening engagement with our existing funding partners and developing a pipeline of future funding opportunities designed to spread risk and build for a reliable, realistic income growth over time.

Key Responsibilities

 The successful candidate will:

• Work with the Head of Philanthropy, Trusts and Foundations (P&TF) to develop the Charity’s Trust and Foundations growth strategy ensuring it maximises sustainable net income from both general and restricted Trust and Foundation funding sources, diversifies income and starts to spread income timelines away from a reliance on our Christmas appeal period.
• Work collaboratively across the charity to acquire an excellent knowledge and understanding of SMITFC values and programmes, to inform the creation of bespoke donor materials, cases for support, funding proposals and reports.
• Lead on the creation and submission of bespoke proposals and reports to existing Trusts and Foundations, maintaining accurate development and submission deadlines and excellent records of progress and outcomes on CRM.
• Lead on the cultivation and maintenance of strong relationships with existing funders and trustees, identifying opportunities for key decision makers to become active and engaged in the Charity’s activities, whilst gaining a greater understanding of a project’s long term aims and consequent impact.
• Work in collaboration with the Prospect Researcher to develop a pipeline of new 5-6 figure + Trusts and Foundations prospects able to give within the next 3 years.
• Lead on the bespoke stewardship and engagement of newly identified 5-6 figure + Trusts and Foundations prospects and ensure that submission deadlines are met, and reporting schedules observed.
• Work with the P&TF team to deliver our annual Christmas Appeal – to include the development of the P&TF Christmas Appeal 2025, deliver the annual Christmas Appeal Launch event, and optimize the use of social medial and other platforms to reach potential new funders over the Christmas period and beyond.
• Work with the P&TF team to develop the high value offering for the 100 Anniversary appeal 2026.
• Ensure that resources and budgets are managed effectively and provide Trust and Foundation fundraising financial information as required by the Head of P&TF – including contributing to income risk assessments, identifying gaps or shifts in funding and support contingency planning with the wider P&TF team.
• Ensure accurate records of funding opportunities, donor contact details and prospect research are maintained across CRM and finance systems.
• Work collaboratively with SMITF partner charities to align stewardship, donor asks and maximise income.

Our Team: We are friendly, ambitious, creative bunch, who value and maintain relationships of trust and transparency with our donors. We all work flexibly between home and the office but love to come together to plan, get creative and enjoy some lunch in the Crypt at St Martins Church.

How to apply: For further information and details on how to apply, please download the application pack.

EDI Statement 

St Martin’s Charity is committed to developing a diverse, inclusive and culturally sensitive workplace and community for everyone. We will do so by fostering a compassionate and supportive environment that respects and values difference, where everyone feels welcome and confident to be themselves. We are proud to be an equal opportunity employer.

In recruiting for our team, we appreciate the unique contributions that every individual can bring without regard to race, ethnicity, colour, religion or no religion, gender, gender identity or expression, sexual orientation, national origin, disability or age. We actively welcome applications from people of marginalised identities, especially those with lived experience of homelessness. 

Please note that we ask candidates to refrain from using AI-generated responses to any questions in the application process. We value authentic and personal responses to better understand your unique experiences and qualifications. If you have any concerns or require reasonable adjustments, please let us know.

 About Tutors United

At Tutors United, we deliver free, high-impact tutoring programmes to primary school pupils and families by hiring, training, and paying inspiring university students to deliver our specially-devised curriculum. Every year, we support hundreds of young people to receive the educational support they need to thrive and gain meaningful, paid work experience to help launch their careers, while supporting families to reinforce learning at home.

We are proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West, supporting young people to build the skills, confidence, and knowledge they need to succeed.

We're now looking for a brilliant, ambitions, and proactive Tutor and Partnerships Manager to join our passionate team and help us drive this impact even further. 

Job Purpose

This is an exciting time to join our small and impactful team, as we enter year two of our four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities. The Tutor and Partnerships Manager is responsible for ensuring our tutors have the skills, support, and development opportunities to not just excel in their tutoring role, but also to find meaningful employment or training following graduation. This will include:

• Line managing and supporting the Tutor Coordinator, and overseeing the 100+ strong tutor cohort
• Building and managing employer and university partnerships
• Creating a strategic vision for Tutor Development and Training Monitoring tutor recruitment to ensure each year’s cohort is characterised by quality, commitment, and diversity, while growing in line with our annual strategic delivery goals

Most importantly, the Tutor and Partnerships Manager will consistently guide and steer the direction of the Tutor Team to ensure TU continues to make a positive impact at the end of the programme – thus making you accountable for the retention and development of tutors as we continue to grow into new areas of the country. This is a crucial role which drives team performance towards achieving our strategic objectives and ensures the tutor team and cohort is operating in such a way that we are able to hit our organisational targets for impact, finance, and growth. The Tutor and Partnerships Manager is a varied role, reflecting the many different aspects of the tutors’ involvement and importance to Tutors United. As well as overseeing the successful execution of daily operations, the Tutor and Partnerships Manager will work closely with the Senior Management Team and the programmes team to create strategic development opportunities for our tutors that enhance our ability to attract high quality tutors and ensure their own personal and professional growth. You will also develop and refine our Tutor Impact and Measurement systems, so that we are able to make data-driven decisions around recruitment, retention, and tutor development. This will involve identifying trends amongst tutors, making strategic adjustments in response to those trends, and reporting to senior members of Tutors United and our Board of Trustees at different points throughout the academic year. You will also work closely with the Programme and Impact Manager to ensure strong collaboration and cohesion across the frontline delivery team as a whole. If you are passionate about the development of young people and would like to contribute to TU’s growth at a pivotal time, then you will love it here!

Desired competencies and experiences:

• Can do’ attitude.
• Strong verbal and written communication skills - including giving constructive feedback and presenting to internal and external parties.
• Understanding of attracting and recruiting diverse, high-quality candidates.
• Experience in designing and delivering training programmes (in-person and online).
• Skills in data collection, analysis, and reporting to inform decision-making and track tutor outcomes.
• Ability to translate strategic goals into operational plans.
• Proactive individual, able to work in a team and independently.
• Ability to manage budgets and track spending.
• Experience working with children and young people.
• Capability to align team operations with broader impact, finance, and growth targets.
• Experience line managing in a professional capacity (desirable).
• Experience contributing to or leading on programme design, pilot testing, and evaluation.
• Driven by our mission to use the power of tutoring to break down the barriers in education and enable every child to succeed.
• Strong stakeholder management and relationship building skills.
• Experience building and maintaining employer, university, and third-sector partnerships (desirable).
• Familiarity with recruitment and career readiness frameworks (desirable). Ability to work in a fast-paced environment.
• Willingness to support other members of the team to ensure the overall success and quality of our work.

Circa £32,000 per annum

Permanent

35 hours per week

Part home/part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated, and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Supporter Engagement Adviser. You will be joining a dedicated team of 11 who provide the highest level of customer service and directly engage with members of the public by responding to enquiries and engaging in conversations.

As the first point of call for both our supporters and members of the public you will be handling telephone calls, emails, live chat, text, social and even the odd letter.

This role requires you to ‘think with your head’ and ‘act with your heart’ to ensure that the very best experiences are had by those that contact and engage with us. At times these can be difficult conversations with distressing content, but you will have access to comprehensive support and experienced colleagues.

You will have an aptitude and experience of using a variety of communication methods, and knowledge of databases. You will work collaboratively as part of a team; you’ll be a proactive problem solver with the ability see cases through to a successful resolution, so that UNICEF UK can achieve a better world for every child.

Our Supporter Care service is available from 9am to 5pm, Monday to Friday.

If you have any questions about this role, please contact Vicky Johnson, our Head of Supporter Care.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Friday 12 September 2025.

Interview date: Week commencing 22 September 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)