Engagement officer jobs in Belfast
Want more results?
Add job titles:
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Community Engagement & Support role is about providing greater sustainability and resilience for the Fahr’s Disease community and Fahr Beyond as a charity. The post holder will be building the capacity for Fahr Beyond to provide support for people living with Fahr’s and their families through creating a volunteer network that can provide an ongoing fortnightly support group. Additionally, through working with other organisations, the post holder will develop more support pathways and opportunities for patients; this is envisioned as strategic work within the Parkinson’s and Dementia space.
This post will also play a key role in bridging Fahr Beyond’s work with the community and medical professionals to develop awareness of Fahr’s Disease.
What will you do in the role?
Volunteer Mobilisation & Management
- Support the development of a volunteer strategy for Fahr Beyond
- Actively manage the establishment of a volunteer network utilising prior expressions of interest, and you will support the onboarding of volunteers
- The main point of contact for volunteers and help resolve matters they may have
Engagement & Communication
- Monitor and respond to incoming correspondence to Fahr Beyond, along with assigning any actions for response to the appropriate volunteer
- Support the trustees and volunteers with managing Fahr Beyond’s social media
- Work with Fahr Beyond volunteers to ensure that Fahr Beyond maintains regular communications with patients, medical professionals, and key partners
- ·Represent Fahr Beyond at sector events and/or meetings, particularly with organisations we are a member of
Project & Event Management
- Support (and if required coordinate) Fahr Beyond’s education and awareness events for Fahr’s Disease, and events connecting multiple stakeholders in the Fahr’s Disease space
- Support volunteers in creating fundraising and community involvement activities (online and potentially in-person)
Please send your CV (no more than 3 A4 Pages) and a Covering Statement (of no more than one A4 page) in a PDF or Word Document with the subject ‘Community Engagement & Support Officer – Application’ by 9:00 am (BST) Friday 24th July 2026
Registered Charity
0
To support people living with Fahr's Disease and their families
The client requests no contact from agencies or media sales.
Thank you!
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.
You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Homebased in Northern Ireland, you will be expected to work both there and on a mobile basis at other locations in the Northern Ireland and Republic of Ireland area, with occasional travel (incl. for monthly team meetings) beyond this area with occasional travel overseas for engagement purposes.
Some evening and weekend work will be required, including an occasional requirement for some overnight stays.
If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work.
Given the responsibilities associated with the role, it is a requirement that you live in Northern Ireland and you must hold a full UK driving licence.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Thank you!
Resident Engagement Officer
Location: Home Based, covering theNorth East
Salary: £32,300 per annum plus £3,715 car allowance
Vacancy Type: Permanent, Full Time
It matters. So we’re bringing it closer to home.
Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened.
That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.
We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn’t just gather feedback, but turns it into meaningful change for customers and neighbourhoods.
This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day.
What you’ll be doing
You’ll play a key role in making sure our customers feel heard, valued and able to influence decisions that affect the services we provide, their homes and communities.
In this role, you will:
- Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight
- Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups
- Turn customer feedback into clear, actionable insight that drives service improvements
- Support colleagues across the organisation to engage effectively and confidently with customers
- Coordinate and support customer panels, forums and scrutiny groups
- Capture, analyse and share feedback to influence decision-making at all levels
- Promote engagement opportunities using a variety of channels to maximise reach and inclusion
- Work collaboratively across teams to ensure customer voice leads to real, visible change
- Represent Stonewater within local communities, partnerships and events
- Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations
What you’ll bring
You’re someone who connects easily with people and genuinely cares about making a difference.
We’re looking for:
- Experience in customer engagement, community work, or customer service
- Strong communication skills, with the ability to engage a wide range of audiences
- A natural ability to build trust and rapport with customers and community groups
- Good organisational skills and attention to detail
- An understanding of housing services or a strong willingness to learn
- A clear commitment to equality, diversity and inclusion
- Confidence working independently while staying connected to a wider team
- IT confidence, including using digital tools to support engagement
Location and flexibility
This role is home based, but you’ll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality.
Why join us?
At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.”
This is a chance to help shape services that truly reflect what customers need. If you’re motivated by customer impact and want to be part of an organisation that is committed to listening and improving, we’d love to hear from you.
Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
