Engagement officer jobs in belfast

CIEH is looking for a Membership Manager to help us take our membership offer to the next level. You’ll be responsible for driving growth, improving engagement, and ensuring our members feel valued and supported throughout their careers.

In this role you’ll lead on delivering CIEH’s membership strategy, manage our membership budget of over £1m income and ensure that data and insights are used to inform decisions and improve the experience of our members.

If you’re experienced in membership management and are ready to lead, innovate and make a difference, we want to hear from you!

Sponsor Group Relationship Manager 

Location: Remote (UK-based) 
Contract: Part-time, 3.75 days per week 
Salary: £40k per annum pro rata 

About Us 

Gulab Sorkh Foundation (GSF) is an independent charity supporting former members of the Afghan security forces and their families, who have come to the UK under the Government’s Afghan Relocation and Assistance Policy (ARAP). Our mission is to help these individuals rebuild their lives, access support, and integrate fully into British society. 

We have recently been awarded new funding under the Communities for Afghans (CfA) Phase 2 programme. This funding allows us to expand our work supporting Afghan families through Sponsor Groups, which is why we are growing our team to ensure we can provide high-quality support to all participants. 

About the Role 

You will be the driving force behind the recruitment, onboarding, and ongoing engagement of Sponsor Groups. Success in this role depends on your ability to inspire, motivate and sustain long-term commitment from these groups, ensuring they are confident, supported, and fully equipped to welcome Afghan households. 

You will contribute to developing innovative strategues to attract new Sponsor Groups, maintain strong engagement, and address challenges proactively, ensuring a high-performing network across the UK. 

This is a busy and varied role, combining community engagement with strategic partnership. You will play a key role in shaping GSF’s growing national programme, ensuring our families receive the care and opportunities they need to thrive in the UK.  We are looking for someone who is proactive and highly organised, with a genuine passion for supporting refugee communities. 

How to Apply 
 

Please upload a CV and cover letter by the closing date. In your cover letter, you must explain how you meet every one of the essential criteria in the person specification. Applications that do not address the essential criteria may not be considered. 

Gulab Sorkh Foundation (GSF) supports a diverse range of beneficiaries within the Afghan armed forces community. We know that diversity within our team strengthens our work, and we are proud to be an equal opportunities employer. We welcome applications from all backgrounds, perspectives, and experiences, especially those with lived experience of immigration. 

Research shows that some people do not apply unless they meet 100% of the criteria. If this is you, please consider applying anyway; your skills and perspective could be exactly what we need. 

A Disclosure and Barring Service (DBS) check will be required for successful candidates. We cannot sponsor visas, so all applicants must have the right to work in the UK. 

We may close the vacancy early if we receive enough strong applications. 

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.   

 They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.   

The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner.

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

Main purpose of the role 
As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you’ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. 

Main Responsibilities: 

1. Play a leading role in the development and delivery of ICC’s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. 
2. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. 
3. Establish a robust donor stewardship strategy, building strong relationships with existing  and potential donors and increasing donor retention and engagement 
4. Lead on the cultivation and stewardship of partnerships with churches. 
5. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. 
6. Work with the team to support the legacy giving strategy, to maximise long-term income. 
7. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. 
8. To assist and promote ICCs presence at fundraising and other events.
9. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. 
10. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. 
11. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. 
12. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. 
13. Undertake additional duties as requested. 
14. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner.

Fundraising Campaigns and Events 

1. Plan, coordinate, and manage our annual fundraising event. 
2. Support the Executive Director on other events. 
3. Project manage our newsletter and appeal campaigns. 

Safeguarding Statement

International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures.

All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards.

Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts.

We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone’s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve.

We together are: 

Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of  COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM

Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share.

For the full person spec and job description, please refer to the attachment below.

The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, children's books, education, and community-building. An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels and relish a busy role.

Coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. As resident children’s book expert, you will help with initiatives such as the SLA Information Book Award and member book related events. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:

Branch network and member support

• Support the SLA Branch Network and member outreach
• Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
• Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
• Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities 
• Drive engagement and development of online communities as part of the branch network
• Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors

 Training and events

• Support the development and delivery of a calendar of online and in-person networking and engagement events and workshops
• Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards)
• Support development of training programmes, toolkits and resources using member insight to inform

Outreach and communications

• Use sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
• Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
• Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
• Oversee the book review process in support of TSL, our quarterly journal

An ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.

To be successful in this role you should ideally be able to demonstrate:

• experience of working in school libraries, the education sector and a strong understanding of the education landscape
• strong knowledge of children and young people’s literature across the age ranges
• understanding of the curriculum and teaching and learning outcomes
• experience developing and delivering inspirational training, online and in person
• experience creating training resources, toolkits, teaching and learning activities
• the ability to galvanise and inspire others with flair and creativity
• the ability to multi-task, manage own workload, prioritise and meet competing deadlines
• the ability to work hours flexibly around event and training delivery

The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.

This is a remote working role, with regular all team meetings which you will be required to attend, in addition to training and events across the UK and online. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.

Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please.

Deadline: 10th November 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.

The project officer will help communities to work in partnership with flood risk management agencies to better manage flooding and its impacts in their area. This will involve working with communities at flood risk and agencies using methodologies developed by the National Flood Forum and used successfully around the country

We are seeking someone warm and approachable who will be required to work in Shropshire and potentially other areas in England & Wales. You will need to be able to engage appropriately and effectively with grassroot communities at risk of flooding, as well as professional organisations and have proven project management skills.

Day to day you will work directly with members of the public in communities and liaise closely with external organisations.

Co-workers

The National Flood Forum team is small, intimate and extremely supportive of one another. Officers work on projects across the country but speak and meet on a regular basis. Training and experience are gained alongside these officers in their areas.

Experience and skills required

You will need to:

· Demonstrate excellent written and verbal communication skills.

· Be highly organised, flexible, able to manage and prioritise workloads.

· Demonstrate experience of managing projects and writing formal reports

· Have patience, understanding and exceptional listening skills

· Be confident at engaging with all kinds of people over the phone, through virtual meetings and in person and be able to adapt your behaviour to different situations and people

Competencies required

 Competence 1 - Communication

Communicates Effectively – Communicates clearly and effectively with a wide range of people, including communities and professional partners, taking account of the audience and their needs

Description - Listens and questions to understand. Works to facilitate and support the community’s perspective.

Competence - Shows commitment to putting the public & client first and takes pride in delivering a consistently high quality service. Demonstrates active listening skills and tact in working with the public and professional partners.

 Competence 2 - Delivery

Delivering projects - Focuses on results, organises and prioritises for effectiveness, develops and delivers on plans.

Description – Manages projects effectively and writes reports efficiently and to a professional standard

Competence - Organises and delivers tasks effectively. Produces comprehensive and well written reports, evaluations and statistics

 Competence - Results focused; delivers on the targets for the project, continually monitors performance and takes corrective action where necessary

 Competence 3 – Team working

Managing self - Works co-operatively and flexibly with other members of the team towards common goals.

Description - Has full awareness of own strengths and weaknesses. Effectively organises self and takes personal responsibility for own role in the National Flood Forum

Competence - Understands and recognises own role within the team. Works effectively with team members to deliver results

Competence - Understands the charitable objectives of the National Flood Forum

This position fulfils the National Flood Forum’s role as part of the Environment Agency’s Resilience and Innovation Fund FAIR approach to Community Flood Risk project. The project officer will help communities to work in partnership with flood risk management agencies to better manage flooding and its impacts in their area. This will involve working with communities at flood risk and agencies using methodologies developed by the National Flood Forum and used successfully around the country.

We are seeking someone warm and approachable, who will be required to work in Staffordshire and potentially other areas in England & Wales. You will need to be able to engage appropriately and effectively with grassroot communities at risk of flooding, as well as professional organisations and have proven project management skills.

Day to day you will work directly with members of the public in communities and liaise closely with external organisations.

Co-workers

The National Flood Forum team is small, intimate and extremely supportive of one another. Officers work in projects across the country but speak and meet on a regular basis. Training and experience is gained alongside these officers in their areas.

Experience and skills required

You will need to:

· Demonstrate excellent written and verbal communication skills.

· Be highly organised, flexible, able to manage and prioritise workloads.

· Demonstrate experience of managing projects and writing formal reports

· Have patience, understanding and exceptional listening skills

· Be confident at engaging with all kinds of people over the phone, through virtual meetings and in person and be able to adapt your behaviour to different situations and people

Competencies required

Competence 1 - Communication

Communicates Effectively – Communicates clearly and effectively with a wide range of people, including communities and professional partners, taking account of the audience and their needs

Description - Listens and questions to understand. Works to facilitate and support the community’s perspective.

Competence - Shows commitment to putting the public & client first and takes pride in delivering a consistently high quality service. Demonstrates active listening skills and tact in working with the public and professional partners.

Competence 2 - Delivery

Delivering projects - Focuses on results, organises and prioritises for effectiveness, develops and delivers on plans.

Description – Manages projects effectively and writes reports efficiently and to a professional standard

Competence - Organises and delivers tasks effectively. Produces comprehensive and well written reports, evaluations and statistics

Competence - Results focused; delivers on the targets for the project, continually monitors performance and takes corrective action where necessary

Competence 3 – Team working

Managing self - Works co-operatively and flexibly with other members of the team towards common goals.

Description - Has full awareness of own strengths and weaknesses. Effectively organises self and takes personal responsibility for own role in the National Flood Forum

Competence - Understands and recognises own role within the team. Works effectively with team members to deliver results

Competence - Understands the charitable objectives of the National Flood Forum

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for the development and delivery of public fundraising and engagement activities, building new and existing relationships with community, individual and business supporters. You will be the first point of contact for the charity, providing exceptional administration and an outstanding supporter experience. You will also proactively secure new support, and be involved in wider campaigns and events, to help the charity significantly grow income year on year.

We are looking for a proactive individual to join our small team. Someone with an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload. We are looking for someone who prides themselves on delivering exceptional stewardship to build new and long-lasting relationship with supporters, whilst also continuously seeking new opportunities to grow income.

KEY RESPONSIBILITIES

Engagement

• Build rich relationships through exceptional and inspirational stewardship to increase retention, average gift and supporter experience.
• Organise acquisition/engagement events and campaigns (online and in-person), showcasing our projects and creating a deeper connection with the charity.
• Serve as the primary point of contact to the public, responding promptly to all enquiries, providing information, advice and support.
• Identify fundraising stories to enhance marketing/communications activity.

Fundraising

• Proactively secure new support from businesses, individuals and community groups using a planned process of cultivation, conversion and stewardship - including: 1. Businesses: charity of the year, staff fundraising, sponsorship. 2. Community: individual fundraising, schools, groups, official charity for third party events. 3. Individuals: one-off/appeals, regular giving, in-memoriam/celebration and legacies
• Create engaging fundraising campaigns that increase profile, secure new support and increase income.
• Proactively identify opportunities for retaining, growing or diversifying income from existing supporters.
• Actively network to raise the profile of the charity and identify opportunities for new support.
• Recruit, support and coordinate volunteers to support for fundraising and engagement activity.

Data/administration

• Ensure prompt and effective supporter communications, particularly when thanking donations.
• Maintain accurate, compliant data in our CRM (Donorfy), growing the database and improving data quality.
• Use data insight to prepare reports and analyse performance to identify trends and opportunities.
• Monitor/evaluate income and KPIs making recommendations for remedial action or growth opportunities.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice.

Additional Information

· This position is home-based but with extensive travel across England and Wales.

· A full driving license and access to a car is essential for the role.

· The role requires time flexibility including evening and occasional weekend work.

· DBS checks and references will be obtained.

The Role

This is a key role in acting as a delivery partner on our projects, working on streams of community work across the England and Wales, and within the staff team. 

Responsibilities

• Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through Flood Action Groups and Multi-Agency Meetings. Support and manage data collection that meets the aims of each project.
• Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes.  Being ambitious on their behalf and advocating for change.
• Report Writing: Ensure reports are on time and are to depth and quality required.
• Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development. 
• Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
• Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
• Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings.  Support fundraising activities through providing data and information. 
• Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team. 
• Support Senior Management Team proactive role to support to deliver NFF objectives.

Day-to-Day Activities

· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.

• Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
• Support Senior Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
• Providing information and case studies for communications and advocacy work

· You will be acting as the main contact for projects and agreed activities.

Skills & Knowledge

• Communication: Excellent written and verbal communication skills.
• Listening: Outstanding listening skills to understand community needs.
• Stakeholder Management: Expertise in partnership working and managing stakeholders.
• Empathy: Ability to empathise with flooded individuals and communities.
• Organisation: Highly organised, flexible, and capable of senior leadership.
• Line and Team Management: Experience in managing teams and projects.
• Collaboration: Team player with a solution-focused mindset.
• Experience: Project delivery and support

How This Role Contributes to Our Strategy

• Community Support: Empowering and supporting communities.
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams via projects and opportunities.
• Collaboration: Fostering a collaborative approach within the organisation.

About us

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding.  Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people. 

We work across four key areas:

• Providing information via our helpline and website
• Recovery Services in flooded areas
• Flood Action Groups
• Policy and Advocacy

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.

We especially welcome applications from people with flood sector experience, or who are flooded people themselves. 

We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members. 

This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.

Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

How to Apply

If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role. 

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

Join Evolve Music as our next Executive Director — and lead a creative, purpose-driven charity using music to change lives across the South West.

We’re looking for an inspiring, strategic and compassionate leader to guide Evolve into its next exciting chapter.

Since 2017, Evolve Music has grown into one of the South West’s leading community music organisations, working in partnership with health, education and cultural organisations to deliver inclusive, creative and high-impact programmes. From Sound Lab for neurodivergent young people to Dads Rock for fathers and male caregivers, our work reaches thousands each year, using music as a catalyst for wellbeing, confidence and connection.

As Executive Director, you’ll shape our strategic vision, lead fundraising and partnership development, and nurture a talented and passionate team. If you believe in the power of music to transform lives, we’d love to hear from you.

The Role

This is a key role acting as a delivery partner on our projects, working on streams of community work across the Midlands, and within the staff team. 

Responsibilities

• Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through Flood Action Groups and Multi-Agency Meetings. Support and manage data collection that meets the aims of each project.
• Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes.  Being ambitious on their behalf and advocating for change.
• Report Writing: Ensure reports are on time and are to depth and quality required.
• Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development. 
• Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
• Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
• Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings.  Support fundraising activities through providing data and information. 
• Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team.  
• Support Senior Management Team proactive role to support to deliver NFF objectives.

Day-to-Day Activities

· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.

• Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
• Support Senior Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
• Providing information and case studies for communications and advocacy work

· You will be acting as the main contact for projects and agreed activities.

Skills & Knowledge

• Communication: Excellent written and verbal communication skills.
• Listening: Outstanding listening skills to understand community needs.
• Stakeholder Management: Expertise in partnership working and managing stakeholders.
• Empathy: Ability to empathise with flooded individuals and communities.
• Organisation: Highly organised, flexible, and capable of senior leadership.
• Line and Team Management: Experience in managing teams and projects.
• Collaboration: Team player with a solution-focused mindset.
• Experience: Project delivery and support

How This Role Contributes to Our Strategy

• Community Support: Empowering and supporting communities.
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams via projects and opportunities.
• Collaboration: Fostering a collaborative approach within the organisation.

About us

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding.  Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people. 

We work across four key areas:

• Providing information via our helpline and website
• Recovery Services in flooded areas
• Flood Action Groups
• Policy and Advocacy

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.

Closing Date – Sunday 26th  2025 - Midnight

We especially welcome applications from people with flood sector experience, or who are flooded people themselves.

Communications, Engagement and Advocacy Manager

We are looking for a dynamic and experienced Communications, Engagement and Advocacy Manager to join our team. This is an exciting opportunity to play a key role in shaping the Trust’s voice, profile and influence across the road safety sector.

Position: Communications, Engagement and Advocacy Manager
Location: Home-based with regular UK travel, including to Manchester HQ
Salary: £50,000
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date:Sunday 2nd November 2025. We reserve the right to close this vacancy early if we receive sufficient applications.

The Role

The Communications, Engagement and Advocacy Manager will lead the day-to-day delivery of the Trust’s communications, advocacy, and engagement work. You will help increase the Trust’s visibility, impact, and influence by delivering high-quality content, campaigns, events, and stakeholder engagement. This is a hands-on role requiring excellent communication, strategic awareness, and strong project management skills.

You will work closely with the Director of Communications and Engagement, colleagues across the organisation, and external partners to ensure our messaging is consistent, impactful and aligned with our 2025–2028 strategy.

Key Responsibilities

• Deliver high-quality communications across media, digital and print channels.
• Manage day-to-day media relations including reactive comment and proactive stories.
• Draft press releases, briefings, speeches and policy statements.
• Lead advocacy activity to advance the Trust’s policy and funding priorities.
• Monitor national policy developments in road safety, policing, transport and public health.
• Coordinate the Trust’s participation in events, forums and conferences.
• Produce engaging web, newsletter, social media and print content.
• Ensure brand consistency, accessibility and quality across all outputs.
• Administer supplier contracts (e.g. PR and dissemination partners).
• Collate KPIs and analytics for reporting to the Director.

About You

We are seeking a confident communicator and collaborator with a strong background in communications, advocacy, or public affairs. You’ll have excellent writing and editing skills, the ability to manage multiple projects and deadlines, and a proactive approach to building relationships and achieving results.

Essential Experience & Skills

• Excellent writing and editing skills across multiple formats (press, policy, digital).
• Significant experience in communications, public affairs or advocacy within charity, public, or policy settings.
• Proven media handling and stakeholder engagement experience.
• Strong organisational and project management skills.
• Ability to manage multiple priorities and work independently.
• Collaborative approach with excellent interpersonal skills.

Desirable

• Knowledge of road safety, public health, transport, or criminal justice policy.
• Experience working in a grant-giving, research-led or evidence-based organisation.
• Familiarity with media monitoring tools (e.g. Onclusive), CRM or stakeholder systems.
• Understanding of digital publishing and social media engagement.
• Membership of CIPR or similar professional body.

To Apply

Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

We are the UK’s largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new 2025–2028 strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads.

You may have experience in roles such as: Communications Manager, Advocacy Manager, Public Affairs Manager, Media and Engagement Lead, Campaigns Manager, Stakeholder Engagement Manager, Policy and Communications Officer, or PR and Media Relations Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Remote/ Home-based in UK. Occasional national and international travel required.

Contract: 1 year with the possibility of extension dependent on continuation of funding

Reporting to: Deputy Head of Operations 

Salary: £35,000

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme. 

Overview 

We are seeking a highly organised, values-led Administrative Support Officer to provide essential administrative, financial, and coordination support to ensure the smooth and effective day-to-day operations of WeProtect Global Alliance. 

In this new role, you will join our small, remote Secretariat and support administration, finance, staff coordination and meetings, helping the team work efficiently while upholding a strong commitment to child protection and the mission and values of WeProtect Global Alliance. 

If you are motivated to use your skills to contribute to our global mission of creating a digital world free from harm for children and young people, this is the place for you. 

Job description 

Overall purpose of role 

The Administrative Support Officer will play a vital role in ensuring the smooth and effective day-to-day running of WeProtect Global Alliance. Reporting to the Deputy Head of Operations, this new role provides wide-ranging support across administration, finance, HR, and team coordination, ensuring that internal processes run efficiently in a dynamic, remote working environment. 

Key Responsibilities 

Administrative and Operational Support 

• Provide general administrative support to the Secretariat, including correspondence, maintaining organisational records and policies, and managing virtual offices. 

• Schedule and coordinate Board and FRAC meetings, including preparing materials and accurate minute-taking. 

• Support the organisation of retreats, away days, and staff travel, as well as managing the Monday meeting rota and staff engagement activities. 

• Order equipment, business cards, and other items for staff as needed, and maintain the fixed asset register. 

• Provide ad-hoc support to the Communications Lead, assisting with administrative tasks, coordination, and document preparation as required. 

Finance and Contracts Administration 

• Support financial processes by coding and processing invoices, expenses, and receipts, assisting with monthly financial consolidation, and coding income allocations. 

• Provide support with audits (UK and Stichting), intercompany transfers, payroll variance checks, and day-to-day banking. 

• Assist with contract administration and supplier relationships, including account management (e.g. CloudTech24, Signeasy). 

• Support payment approvals and processing in Telleroo, and contribute to accurate record-keeping for budget and compliance purposes. 

Staff and HR Support 

• Support recruitment processes, including the administrative aspects of staff onboarding and offboarding. 

• Assist with payroll payment processing, insurance management, and HR compliance for UK and Irish staff. 

• Help coordinate staff support initiatives, such as leaving gifts and team events. 

Team Coordination and Events Support 

• Organise and support regular team meetings. 

• Circulate new policies, processes, and organisational updates to ensure staff remain well-informed. 

• Contribute to the delivery of the biennial Global Summit and other major events where required. 

Process Improvement and Capability Building 

• Work closely with the Deputy Head of Operations to strengthen operational systems and ensure effective, compliant day-to-day management. 

• Support internal training initiatives to build staff capability in finance, HR, and operational processes. 

• Identify opportunities to improve processes and implement best practice across the organisation. 
   

See attached document for the full job profile.