Engagement volunteer volunteer roles in bideford, devon
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help our feline friends. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.
What can you expect to be doing?
- Planning fundraising events and activities like cake sales, quiz nights and barn dances in Mid-Sussex RH15, RH16, RH17, BN6, BN45.
- Providing the treasurer with information on funds raised from fundraising events
- Encouraging and promoting a professional image of Cats Protection
- Following policies and guidelines and ensuring licences and permits are obtained for events
A bit more information about this role and the team
- This is a flexible role. The amount of time you offer can work to your availability and convenience.
- There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
- You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
- We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds through events. You will also meet new people, make new friends and be part of a dedicated group of volunteers.
We’re looking for someone with
- Good organisational skills
- Strong interpersonal skills
- The ability to prioritise and delegate
- An appreciation of the importance of handling money and charity resources responsibly
- Knowledge of your local community
Time expectation
Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer with Bigger Than Us CIC
Be part of building something bigger than all of us.
Are you passionate about community building, global travel, nonprofit development, and making a real impact in the world?
Bigger Than Us CIC is seeking dedicated and enthusiastic volunteers to join our growing team across several exciting roles.
Graphic Design / Creative Design Volunteer
Collaborate with our founder to bring the Bigger Than Us brand to life! You’ll design assets for social media, communications, and promotional platforms, helping us craft a cohesive and beautiful visual identity.
Fundraising Volunteer
Work alongside the founder to identify funding opportunities, secure grants, and develop a strategic fundraising plan. Perfect for entry-level candidates or those looking to gain hands-on experience in fundraising.
Curriculum & Training Volunteer
Help shape the heart of our residency.
We’re seeking a strategic and creative volunteer to co-develop our Winter 2025 retreat-style nonprofit residency curriculum. In this role, you’ll work closely with the founder to:
-
Design and outline a transformational 4-week curriculum for early-stage nonprofit leaders
-
Identify learning outcomes, key themes, and core program modules
-
Research and recruit trainers, guest speakers, and facilitators who align with our values
-
Ensure the program nurtures personal growth, community impact, and long-term sustainability
This is a highly collaborative role for someone with experience (or strong interest) in curriculum design, learning & development, or community education—especially within nonprofit, social justice, or creative sectors.
✨ Other Opportunities
Have a skill you’d love to offer that’s not listed here? We welcome volunteers from all backgrounds—especially those interested in helping launch our residency.
Volunteers may be eligible for partial or full travel funding, depending on the time commitment and role.
Who We Are
Bigger Than Us CIC is on a mission to make history as the first retreat-style nonprofit residency dedicated to supporting Black and Brown leaders worldwide who are launching community-centered initiatives.
How to Apply
Click Quick Apply and share a short blurb telling us:
-
Why you’d like to volunteer
-
The role you’re interested in
We can’t wait to hear from you!
All backgrounds, skill levels, and lived experiences are encouraged to apply. Let’s build something beautiful—together.
A residency that makes an impact that lasts and leaders that thrive
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as our Volunteer Healthy Living Programme Manager and Transform the Future of London's Youth!
Do you have a passion for inspiring healthy lifestyles—body, mind, and spirit? At REMIX, we envision a future where every young person not only dreams big but also lives well. Our mission thrives on four pillars: employability, healthy living, personal development, and essential life skills. We’re seeking a dedicated Volunteer Healthy Living Programme Manager to lead innovative wellness initiatives that empower London’s youth.
As our Volunteer Healthy Living Programme Manager, you will:
-
Inspire Wellness: Design and deliver engaging programmes that promote fitness, nutrition, mental health, and overall well-being, ensuring our young people have the tools to live healthier, happier lives.
-
Forge Community Partnerships: Build alliances with local gyms, nutritionists, health professionals, and wellness centres to create accessible opportunities that speak directly to the needs of the community.
-
Champion Mental and Emotional Health: Develop initiatives such as mindfulness workshops, stress management sessions, and mental health awareness events that support emotional resilience and balance.
-
Drive Innovation in Health Education: Create interactive workshops, fitness challenges, and resourceful tools that make healthy living not only informative but also fun and transformative.
-
Cultivate a Supportive Environment: Work hand-in-hand with our team to integrate healthy living strategies into REMIX’s broader mission, fostering a culture where every participant feels empowered to act on their well-being.
Your enthusiasm, innovative approach, and commitment to health and wellness will help build a foundation for a more resilient, energetic future for London’s youth.
Step forward. Lead the change. Transform lives at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The Vice-Chair will provide governance and strategic support, ensuring strong board engagement and external advocacy. This role focuses on maintaining board effectiveness, stakeholder relationships, and operational oversight while assisting with non-financial fundraising initiatives.
Key Responsibilities:
Governance & Board Leadership:
• Work closely with the Chair to oversee governance and compliance.
• Ensure trustees are engaged, informed, and fulfilling their roles effectively.
• Chair board meetings in the Chair’s absence and ensure inclusive decision-making.
Fundraising & Stakeholder Engagement:
• Assist in developing and executing fundraising strategies.
• Represent CWV at external meetings, networking events, and with donors.
• Support the development of partnerships with businesses and local organisations.
• Encourage board members to contribute actively to fundraising efforts.
Operational & Team Support:
• Monitor team morale and performance, ensuring an efficient work environment.
• Assist in volunteer recruitment and structuring their roles effectively.
• Support the Operations Manager and Coordinator in streamlining organisational processes.
Qualifications & Skills:
• Experience in governance, strategic planning, or nonprofit leadership.
• Strong communication, organisational, and problem-solving skills.
• Background in fundraising, stakeholder engagement, or nonprofit operations preferred.
• Passion for community work and empowering young people.
Introduction
Do you care about the future of the countryside in North and East Yorkshire? Do you have skills and experience in supporter development/fundraising that you could bring to our work? CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.
Who we are
CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:
- The right development in the right place
- Active support to improve biodiversity and
- Countryside protection from climate change impacts and contribution to climate change solutions.
Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.
The role
Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live. But with your support we can do even more!
In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations. However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims. As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.
+Trustees initially serve a three-year term and may serve up to six years in total.
What we need and what’s in it for you
You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising. By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside. Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership. Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPB Crawley and Horsham Local Group plays a vital role supporting the RSPB locally through a mixture of inspiring talks, guided walks and trips, and other events. This volunteer led group provides a focal point to meet friendly and like-minded people, while learning more about birds and wildlife. For the smooth running of the group we have regular committee meetings and you will need to:
- Take minutes at meetings of the local group committee.
- Disseminate agendas prior to meetings, and actions following meetings.
- Share other information among committee members before and after meeting.
The RSPB brings people together – people like you – to protect the things that matter to us all.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as our Volunteer Personal Development and Life Skills Programme Manager and Transform the Future of London's Youth!
Do you believe that every young person possesses a unique spark needing guidance to flourish in every aspect of life? At REMIX, we envision a future where London’s youth are empowered not only professionally but also personally—confident in their ability to navigate life’s challenges and seize opportunities for growth.
REMIX is a vibrant, brand-new youth charity dedicated to creating opportunities for individuals aged 16 to 26 years old. Our mission is built on four strong pillars—employability, healthy living, personal development, and essential life skills. To drive a holistic transformation, we are seeking a dedicated Volunteer Personal Development and Life Skills Programme Manager to lead initiatives that build self-awareness, resilience, and practical life skills among young people.
In this role, you will:
-
Empower Through Personal Growth: Design and deliver engaging workshops, mentoring sessions, and interactive activities that foster self-discovery, emotional intelligence, and leadership.
-
Equip with Essential Life Skills: Develop innovative programmes that address practical skills such as time management, effective communication, decision-making, goal-setting, and conflict resolution—tools that empower young people to thrive in every arena of life.
-
Cultivate Resilience and Confidence: Create dynamic initiatives that inspire youth to overcome obstacles, embrace change, and build lasting confidence and mental resilience.
-
Integrate Holistic Development: Collaborate with our interdisciplinary team to connect personal development with other core pillars, ensuring our programming nurtures well-rounded individuals ready for the future.
-
Continuously Innovate and Evaluate: Utilize feedback and best practices to refine programme content, ensuring that the sessions are engaging, impactful, and responsive to the evolving needs of our community.
-
Inspire and Mentor: Offer your expertise and energy to serve as a role model, guiding young people as they discover their inner strengths and chart their course towards a fulfilling life.
If you have a passion for personal development and believe in the power of learning life skills to transform futures, REMIX offers you a unique opportunity to spark change from within. Your innovative mindset and commitment to holistic growth will help shape resilient, well-prepared young Londoners ready to tackle tomorrow’s challenges.
Step forward. Lead the change. Transform lives at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Access Academia
Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK.
Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!
What is a Volunteership?
A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.
Volunteership: Events & Programmes Coordinator
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student
Requirements:
-
Currently enrolled in an undergraduate or postgraduate program.
-
Strong interest in event planning, programme coordination, and nonprofit work.
-
Excellent organizational skills with the ability to multitask and prioritize.
-
Strong written and verbal communication skills.
-
Ability to work independently as well as in a team setting.
-
Prior experience in event planning or project coordination is a plus, but not required.
-
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.
-
A passion for contributing to social impact and supporting charitable initiatives.
Duties & Responsibilities:
-
Event Planning & Execution:
-
Assist in the planning, coordination, and execution of monthly charity events. This is a minimum of 1 online event per month.
-
Work closely with team members to ensure events are organized efficiently, within budget, and aligned with the charity’s mission.
-
Help with logistics, setup, and support during events.
-
Manage guest lists, invitations, and event communications.
-
-
Annual Research Programme Coordination:
-
Support the coordination of the charity’s annual research programme. This is currently an annual programme, the Social Justice Research Fellowship, running in 2025 from June 2nd - August 8th.
-
Assist in organizing logistics, outreach, and scheduling for research participants.
-
Ensure that resources and materials are available for programme participants.
-
Track the progress of the programme and report on key milestones.
-
Contribute to planing and logistical initiatives surrounding expanding the provisions of research programmes, including brainstorming and coordination for potential new programmes.
-
-
Collaboration & Teamwork:
-
Collaborate with internal teams and volunteers to ensure smooth event and programme execution.
-
Participate in regular team meetings, contributing ideas and insights.
-
Provide feedback and suggestions for improving the efficiency of events and programmes.
-
Participate in Outreach & Marketing meetings and follow direction provided from Senior Staff.
-
-
Post-Event & Programme Reporting:
-
Help in post-event evaluations, collecting feedback from participants, and reporting on outcomes.
-
Assist in maintaining and updating event and programme documentation for future reference.
-
What You’ll Gain:
-
Hands-on experience in event management and programme coordination.
-
Networking opportunities with peers, university departments and professors, and other charitiable groups.
-
Opportunities to develop key skills in project management, communication, and teamwork.
-
A letter of recommendation upon successful completion of the volunteership.
-
Certificate of participation of the volunteership.
-
LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Chair of our Board of Trustees! The primary responsibilities are providing leadership, strategic direction and governance oversight for the charity. They ensure that the board functions effectively, that the organization remains true to its mission, and that it meets its legal and ethical obligations.
We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.
We are seeking someone who has strong leadership, facilitation and decision-making skills, excellent communication and public-speaking, understanding of financial management, fundraising and stakeholder engagement, and a passion for the Charity's mission and long-term success. You should have experience in governance, strategic planning, or non-profit leadership.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.
The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.
ACCOUNTABILITIES
Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.
Service Delivery
- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.
CHECKS REQUIRED FOR THE ROLE
- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check
Perks and Benefits
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).
A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:
- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.