JOB DESCRIPTION 

NEW ARRIVAL SUPPORT WORKER & RESIDENTIAL VOLUNTEER (Male)

Responsible to: Support Team Manager

Location:                 Based in Baca main office and at home for newly arrived young people in Loughborough. There will be travel throughout Loughborough and Leicester. The role may require travel to wider areas of the East Midlands and the UK.

Hours: 25 hours per week – evening and weekend work with daytime shifts

Salary Band: £18,500 to £22,000 per annum pro rata

Benefits in kind: Rent-free accommodation, including Wifi, gas, electric and council tax bills.

Contract: Permanent 

Overall Purpose 

• To provide support and care to the young people who are newly arrived in the country, providing the foundations for them to rebuild their lives with dignity, strengthen their resilience and inspire hope for their futures. 
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

This work is essential in enabling us to deliver our therapeutic support for all areas of a young person’s life.

Duties & Responsibilities  

• To be a support worker for newly arrived young people who are in the care of Baca in all areas of the young person’s life, supporting them from first arrival through to their move to semi-independence.
• To welcome new arrivals into the accommodation and communicate basic information about the house, making them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
• To enable young people to achieve the following outcomes increased physical wellbeing, increased emotional wellbeing, improved personal safety, increased social engagement and increased engagement with education, employment and training.
• To enable young people to live with positive values and good boundaries.
• To be a proactive role model for the young people, enabling them to learn day to day living skills and helping them integrate positively with the local community.
• Training young people in living skills such as washing, cleaning, cooking and safety, food shopping and budgeting; proactively and intentionally in line with the Baca independent living preparation plan.
• Helping young people settle into a routine which will include education and social activities.
• Work in close partnership with social workers and other professionals and volunteers to provide a holistic development package for each young person enabling them to become independent.
• Maintaining very good communication with relevant members of the Rebuild Team and relevant social workers through regular appropriate reporting.
• To work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
• Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
• Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.

General 

• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation 
• Take ownership of all administrative aspects of the role.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy. 
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy 
• Be aware of the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy 
• Adhere to all Baca’s policies and procedures. 

Further information is available in the recruitment pack on our website. 

The closing date for application is the 31st of May 2021. The role will require an enhanced DBS. Interviews will be week commencing the 7th of June 2021. 

Start Date for the role is 1st of September 2021.

Location: Home based with the potential to do some face-to-face activity post COVID-19

This role will be working across Central England. Geographical areas include: Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire.

The Shaw Trust, in tandem with government and the broader employment support community across the UK, is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for Self-Employment Team Leader to work on our DWP Work & Health Programme Job Entry – Targeted Support (WHP JETS) Programme.

The WHP JETS Self-Employment Team Leader role is integral to the success of our employment programmes, ensuring staff integrate in multi-disciplinary teams and work together to provide regular, high quality support to participants. The role requires an engaging, empathetic and motivating individual, with the ability to support staff to achieve day-to-day performance. The Team Leader will develop and maintain effective relationships with key stakeholders and ensure the effective management of staff caseloads.

This role is perfect for individuals with proven leadership skills and experience of leading and supporting customer focused teams. The successful candidate will have excellent interpersonal skills, solution focussed approach, target driven and be highly organised.

As a WHP JETS Self-Employment Team Leader you will be responsible for managing and supporting our WHP JETS Self-Employment Advisors.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

You must have an understanding of the local and regional labour market and employment issues within Central England geographical areas including Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire and Worcestershire and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

You will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

Benefits

• Competitive Salary
• Enhanced Pension Scheme after 6 months
• Life Assurance x 3 of your salary
• Enhanced annual leave

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, contact our HR Service Centre to make alternative arrangements.

Are you passionate about making a lasting difference to the lives of vulnerable adults?

Do you understand the importance of work and the vital role it can play in the lives of those experiencing multiple barriers and challenges?

About the role

We are looking for a dynamic and highly motivated Employment Specialist to join our Employment Support service. The role will include providing supported employment to people affected by homelessness and helping them to address and overcome barriers to gain paid work based on their preferences.

The role will involve:

• Seeking paid employment opportunities for clients who are affected by homelessness
• Providing personalized and in depth support to clients to overcome barriers to move towards employment
• Networking, securing resources and developing opportunities with local employers and other relevant partners/services
• Providing in-work support to both employer and clients. Reviewing with both parties that the work placement meets both clients and employer’s needs.
• Promoting the benefits of gaining and sustaining employment within St Mungo’s services and with referring partners.
• Involving and working closely with keyworkers and other key stakeholders involved in the clients’ care to assist with their employment journey.
• Keeping accurate data and evidence and update case management system  

What we’re looking for

The successful candidate will have experience of supporting people with low support needs and complex needs to work towards employment, and a background in building relationships with various stakeholders and employer engagement, with the ability to broker paid job opportunities for clients.

You will need to have excellent communication skills and the ability to engage effectively with various agencies, colleagues, employers and clients. You will also need strong organisational and multitasking skills and the ability to balance a varied workload.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carers and Parents, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on Wednesday 28 April 2021

Interview and assessments on: week commencing Monday 10 May 2021, to take place via video call

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.