Vacancy Reference Number:

HRA/FS/HR/UK-R1

Position title:

Human Resources Assistant

Reports to:

Human Resources Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Part-time, Up To 21-Hours Per Week, Negotiable

Salary guideline:

(Up to) £21,000.00 Pro Rata (commensurate with experience)

Terms of Employment:

12-Months' Fixed Term (Renewable / Extendable) with 6-Months' Probationary Period 

Application Process & Closing Date:

Please send an introductory email telling us why you are suitable for the role along with your CV by no later than 12th February 2022.  

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

About us:

Muslim Hands is a UK faith based international relief and development organisation working in over 40 countries worldwide. The headquarters of Muslim Hands is based in Nottingham, with additional operational function of the - fundraising team located in London. There will be occasional travel between the two locations.

The Role:

Muslim Hands UK is seeking an enthusiastic, dynamic and passionate individual to support our HR Services. The Postholder will work cooperatively and collaboratively as part of the HR team, being integral in the provision of the required support and direct assistance with all aspects of the day-to-day running of the department. The HR Assistant shall progressively take ownership of a variety operational activities whilst ensuring all administrational expectations of the HR department are met to (and maintained at) a high standard.

Job Specifics:

• To develop relationships with and assist staff at all levels within the organisation by providing a comprehensive HR service, dealing with general HR enquiries face to face, by email, by telephone or by other approved means; including regularly representing the HR Department at other Muslim Hands’ sites in order to provide the same.
• To support with the delivery and attainment of the key performance indicators of the HR Department, aiming to achieve over and beyond the department’s expectations at every opportunity.
• To champion operational effectiveness of the HR Department and ensure the responsibilities of the post are conducted in a way that reflects the standards, vision and values of the organisation.
• To proactively support with the full life cycle of all staff recruited, from drafting / adding adverts, managing recruitment campaigns, adding new starters to our HR systems, induction, probation, absence management, variations of contracts, leavers to providing after-care.
• To effectively manage the ‘HR Inbox’ resolving queries and escalating/forwarding concerns to the HR Manager for effective decision making and resolution.
• To effectively and efficiently maintain the HR database(s) to ensure all staff records are comprehensively and accurately kept up to date and compliant with current UK legislation.
• To proactively promote excellence in regard to all Muslim Hands’ Values, Policies, Procedures and Processes including but not limited to Personnel Expectations, Safeguarding, Health and Safety and Well-being.

• To undertaking any other duties which may be reasonably regarded as within the nature of the duties, responsibilities and scope of the role.
• To support with Fundraising activities from time-to-time, committing to partake in live TV appeals during our peak periods.

Person Specification

Essential

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

(1) Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR (2) Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• 2+ years' experience in similar role dealing with HR administration
• Good numeracy skills and competent in the use of Microsoft Excel functions
• Excellent written and verbal communication skills with strong diligence
• Strong IT skills, Microsoft Office and competent in the use of IT systems including HR databases
• Confident and professional attitude in the provision of people support services
• Excellent interpersonal skills with the ability to build trusted relationships with stakeholders at all levels
• Adept to handling difficult personnel matters
• Excellent telephone manner and attitude to customer service
• Reliable, flexible, and willing to work smart and to learn new skills
• Self-motivated and able to work on own initiative with a positive 'can do’ mentality
• Resilient and able to work calmly during times of pressure and meet deadlines and targets effectively
• Pro-active and excellent collaborator

Desirable

• CIPD Level 5 qualified or NQF Level 6 qualified within a similar discipline
• Competent understanding of UK Employment Law
• Leading organisational personnel development and CPD
• [Lead] Investigation Officer experience in dealing with disputes at work
• Experience of leading or influencing change including the development of a HR Strategy
• Understanding of regulatory bodies that govern UK Charities

Note: 

• This Person Specification is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by line manager from time to time to reflect the changing needs of the Organisation.
• Deadline for applications is 12th February 2022 however we reserve the right to end the application procedure early should the right candidate be found. 
• Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

University Hospitals Birmingham Charity is one of the largest NHS Charities in the UK. We successfully launched our weekly lottery in September 2021 and are now looking for someone to join our team and help grow the weekly lottery, as well as develop our volunteering programme across our hospitals.

The Fundraising Officer – Lottery, volunteers and fundraising hubs will promote the Charity’s weekly lottery both within the hospitals and out in the wider community, with the aim of increasing and retaining the numbers of players in the lottery.

The post holder will work with the Charity’s volunteers, recruiting new volunteers and supporting existing ones, in particular with events, lottery promotion and staffing of the fundraising hubs across the hospitals.

The post holder will manage the weekly rotas across the fundraising hubs, ensuring they play a role in being the first point of contact with the Charity for many people.

This is a full time post in the Fundraising Team at University Hospitals Birmingham Charity (‘UHB Charity’), the official NHS Charity for the four hospitals of University Hospitals Birmingham NHS Foundation Trust - Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

UHB Charity is dedicated to improving the experience of patients, their families and the staff who care for them.

The Charity raises funds to support patients of the four hospitals by providing new and innovative equipment, funding research and supporting patient and family welfare projects.

The Queen Elizabeth Hospital Birmingham in particular has a world class reputation, and specialises in cancer treatment, organ transplantations and trauma care. It is also home of the Royal Centre for Defence Medicine, where the UK’s military patients are treated.

Heartlands Hospital has a specialist neo-natal unit and very busy children’s and maternity units.

Good Hope Hospital and Solihull Hospital serve the towns of Sutton Coldfield and Solihull.

The post offers the opportunity for office working at any of our four hospital sites with the opportunity for some home working as suits the job holder and line manager.

Health Inequalities & Engagement Officer

• Reporting to Communications and Engagement Manager
• Contract (24 months)
• Pay scale: £22,300- £26,800 depending on experience and relevant qualifications. All our salaries are benchmarked based on the requirements of the Job Description and comparable roles in the charity sector. Salaries are subject to an annual review.
• Hours: Full time 35 Hours a week. We welcome applications to work flexible hours to accommodate caring responsibilities.
• Location: From home, during the Covid 19 pandemic. However, your regular place of work would otherwise be either our London or West Midland offices. You may occasionally be required to travel for work (travel expenses will be reimbursed).

About Ovacome

Ovacome is the UK’s national ovarian cancer support charity. We have been providing personalised support and information to those diagnosed with ovarian cancer and their loved ones since 1996.

We provide:

• A telephone, email, text and instant chat support line
• A 24 hour online forum
• Regional events, including research days, health and wellbeing day, and information afternoons
• A programme of online talks, workshops and support groups, that you can join from the comfort of your own home
• Information booklets and resources, all written and/or reviewed by leading experts in the field
• Ovarian cancer awareness information and support lines in six community languages: Arabic, Bengali, Gujarati, Polish, Punjabi, and Urdu.

We also work to raise awareness of the signs and symptoms of ovarian cancer, as well as the lived experiences of those affected by it. We run our B.E.A.T. symptom awareness campaign among the general public and educate student doctors and nurses through our Survivors Teaching Students programme. We also run training and information sessions for clinicians on barriers to accessing treatment and information about ovarian cancer – with the aim of reducing health inequalities for those affected by the disease. 

Job Description

We’re looking for someone who is passionate about reaching everyone affected by ovarian cancer and ensuring that they are well supported throughout their treatment and beyond. Our ideal candidate is forward-thinking and will be proactive in identifying opportunities to better engage with communities and grow the charity’s reach. This role requires someone who is self-motivated and able to work on their own initiative, while collaborating with the wider team.

You must be well-organised, friendly, compassionate, and able to work closely with all members of Ovacome staff. You must be able to work to deadlines, effectively manage your workload and meet targets.

You must be an excellent communicator able to write clear and engaging content for a multitude of different platforms and audiences.

You will undertake research, consultation and involvement as required to ensure that our work is evidenced based and effective in reaching and engaging with under-represented groups. These groups include: those diagnosed aged under 45 or over 70, those with English as a second language, BIPOC, travelling community, LGBTQ+ community, those who are rurally isolated, digitally excluded groups, those on low income/living in poverty and those with disabilities other than cancer. You will collate and track this work across all teams. You will set up and manage Ovacome focus groups in collaboration with the support team.

You will support our Communications staff to create appropriate and accessible content across our various media platforms, including a review of our website and all existing communications channels.

You will work across the whole staff team to support the development of new campaigns, information resources and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based, up-to-date and accessible to all.

You will work closely with our Regional Hubs staff to embed health inequalities work across regional hubs; and to incorporate and share learning from regional hubs into our national policy work.

You will also assist in the production of regular reports.

You will proactively identify opportunities to expand and fund our work, record these contacts and pass them on promptly to other staff members.

You will have responsibility for ensuring that accessible community and information resources are created and disseminated to community groups and individuals.

You will work collaboratively with local charities, grassroots organisations and healthcare providers to ensure clear communication and networking for the benefit of those affected by ovarian cancer, especially those from under-represented groups.

You will keep, full, accurate, contemporaneous records of all enquiries and actions following Ovacome policies and procedures, including confidentiality and data protection.

You will maintain and update records on the Ovacome database.

You will work with the wider team to ensure that our support services are accessible to all communities and individuals to ensure that no-one is left behind.

You will support the Communications and Engagement Manager with the planning and organisation of our programme of online support events for the Ovacome community, as required.

Safety Unit IDVA Projects Administrator – Maternity Cover

Hours of Work:         37 hours

Salary:   £20,092

Responsible to: MARAC IDVA Manager

Job purpose:

• To support BSWA’s IDVA Service (MARAC and Courts IDVAs) by providing administrative support, processing referrals, dealing with telephone enquiries, liaising with other agencies and managing a data base allocations system.

Duties and Responsibilities

Administration:

• Undertake administration around work with service users sensitively, confidentially and in a timely manner. 
• Ensure all adequate checks on incoming referrals and registration on to BSWA database system done quickly and effectively. 
• Ensure that all information received is treated in the strictest confidence, and that all such information is regulated and controlled in a similar manner
• Ensure checks around bail applications are done daily.
• Process all BSWA’s identified MARAC referrals to the MARAC Coordination team.
• Provide effective administrative support to project staff and managers as and when required.
• Assist with monitoring and data collection and inputting and producing statistical reports as required.
• Provide administrative support with photocopying, filing, scanning, letter writing, typing reports etc
• Service meetings as required, including planning and preparation, taking minutes and typing up notes, etc
• Contribute to the effective working of IDVA service as required

Office Systems:

• Ensure telephone and email enquiries are answered, managed, distributed and responded to where necessary
• Organise and maintain the Services’ filing database systems, referral system and allocations system. 
• Work within BSWA’s administrative and financial systems and provide support where required.
• Ensure BSWA complies with data protection standards and registrations.

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, services, staff, volunteers and service users by:
  1. Maintaining BSWA communication records
  2. Following safety procedures
  3. Attending team and other meetings
• To attend support and supervision sessions with your line manager.
• To identify and attend training relevant to the post in agreement with your line manager.
• To develop professional working relationships internally and with external agencies.

General:

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice and offer an equal service to all women, children and young people regardless of age, class, culture, language, race, religion and sexual orientation
• To maintain the confidentiality of women and children using the service and in all matters relating to the organisations.
• To work within BSWA, and local multi-agency adult and child safeguarding procedures.
• To maintain an awareness of the issues surrounding domestic violence on a national and local level
• To work within the principles and standards of Birmingham DV Standards and support Birmingham Domestic Abuse Strategy
• To ensure the efficient use of resources at all times
• To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application.

This is a full time post providing support to the Grants function at University Hospitals Birmingham Charity (‘UHB Charity’), the official NHS Charity for the four hospitals of University Hospitals Birmingham NHS Foundation Trust - Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

UHB Charity is dedicated to improving the experience of patients, their families and the staff who care for them.

The Charity raises funds to support patients of the four hospitals by providing new and innovative equipment, funding research and supporting patient and family welfare projects.

The Queen Elizabeth Hospital Birmingham in particular has a world class reputation, and specialises in cancer treatment, organ transplantations and trauma care. It is also home of the Royal Centre for Defence Medicine, where the UK’s military patients are treated.

Heartlands Hospital has a specialist neo-natal unit and very busy children’s and maternity units.

Good Hope Hospital and Solihull Hospital serve the towns of Sutton Coldfield and Solihull.

The post offers flexible working from home and the opportunity for office working at any of our four hospital sites as suits the job holder and line manager.

The Grants Assistant will work closely with other members of the hospital charity, in particular the Office Manager and Charity Chief Executive, to efficiently administer the grant making programme for the hospital charity.

Working as part of a team the post holder will have specific responsibility for accurate inputting of charitable orders, checking suitability of grant requests, correspondence with suppliers and procurement teams.

The post holder will also learn how the Charity proactively seeks feedback on its grant programme, and will be actively involved in sending out and obtaining grant review forms and passing on interesting case studies to the Charity’s communications team.

Working as part of a team the post holder will also be involved in accurate data inputting of donations, fundraising and Gift Aid claims and correspondence with donors and fundraisers.

This role would suit someone looking to gain experience in a grant making organisation.

This is a full time post providing administrative and stewardship support at University Hospitals Birmingham Charity (‘UHB Charity’), the official NHS Charity for the four hospitals of University Hospitals Birmingham NHS Foundation Trust - Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

UHB Charity is dedicated to improving the experience of patients, their families and the staff who care for them.

The Charity raises funds to support patients of the four hospitals by providing new and innovative equipment, funding research and supporting patient and family welfare projects.

The Queen Elizabeth Hospital Birmingham in particular has a world class reputation, and specialises in cancer treatment, organ transplantations and trauma care. It is also home of the Royal Centre for Defence Medicine, where the UK’s military patients are treated.

Heartlands Hospital has a specialist neo-natal unit and very busy children’s and maternity units.

Good Hope Hospital and Solihull Hospital serve the towns of Sutton Coldfield and Solihull.

This post is based at Queen Elizabeth Hospital Birmingham.

The Stewardship & Administration Assistant will work closely with other members of the hospital charity, in particular the Office Manager and Stewardship Officer, providing administrative and stewardship  support across the four hospitals and the Charity overall. 

Working as part of a team the post holder will have specific responsibility for accurate data inputting of donations onto our Raisers Edge database, Gift Aid claims, and correspondence with donors and fundraisers by letter, email and over the telephone.

The post holder will also support events put on by the charity and its supporters, and will have the opportunity to learn about stewardship, fundraising and events. This role can involve evening and weekend work at charity events, but with the majority of work being carried out Monday to Friday in standard office hours.

This role would suit someone looking to gain experience working within a hospital charity, either within fundraising, stewardship, administration or wider.

The Giles' Trust is a leading brain tumour charity based in the West Midlands, set up by brain tumour patient Stine Giles, and her husband, England cricketer Ashley Giles.

We are looking for a senior fundraiser to join the team and help to grow our fundraising strategy and drive us to the next level.

Whilst you will be responsible for shaping and delivering the fundraising programme for The Giles' Trust, you will also have the advantage of being part of the wider University Hospitals Birmingham Charity team - the official NHS Charity for the Queen Elizabeth, Heartlands, Good Hope and Solihull hospitals.

The post holder will be employed by University Hospitals Birmingham Charity and will report to a Senior Fundraising Manager, as well as reporting to The Giles' Trust Committee.

This is an ideal opportunity for an experienced fundraiser looking to develop their strategic skills as well as grow fundraising income.

Fundraising Assistants work closely with other members of the hospital charity, providing support to the fundraising team and the Charity overall.

Working as part of a team the post holder will have specific responsibility for accurate data inputting of donations, fundraising and Gift Aid claims and correspondence with donors and fundraisers.

The post holder will also learn how to organise and run events put on by the charity and its supporters. This role will involve evening and weekend work at charity events as and when necessary.

The post is suitable for someone who wishes to start a career in fundraising, or who has experienced fundraising in a voluntary capacity.

The charity is looking to recruit Fundraising Assistants in the following areas:

• In Memoriam and Legacy Giving
• Trusts and Foundations
• Lottery, volunteers and fundraising hubs across our hospitals
• Special Projects - The Giles' Trust brain tumour fund

PRINCIPAL DUTIES

• Providing support to the fundraising team with specific responsibility for accurate data inputting of donations, fundraising, Gift Aid claims and correspondence both written and verbal with donors and fundraising.
• Organising fundraising events put on by the charity and its supporters. Booking venues, producing publicity material, ensuring events comply with all legal and financial controls.
• Typing and processing of correspondence, reports and other documents as requested a daily basis with packages to include Microsoft Office i.e. Word, Excel Outlook, Access and PowerPoint, and donor database Raiser's Edge.
• Photocopying, distribution and dispatch, faxing and other administrative duties as appropriate.
• Organising, attending and minuting meetings and conferences, to include booking rooms and refreshments and liaison with attendees.
• Dealing with incoming and out-going post, ensuring that it is dealt with effectively, efficiently and promptly.
• Collecting donations from across the hospital and meeting donors and fundraisers who come to the hospital.
• Banking donations and issuing receipts.
• Managing and prioritising unpredictable and frequently interrupted busy workload.
• Grow income from Community Fundraising through phoning and visiting local groups, supporting existing supporters and promoting new fundraising initiatives.
• Research, plan and implement new fundraising initiatives.
• Support our fundraising groups and supporters and generate publicity for their activities
• To work with and deliver clear objectives and key performance indicators.
• To proactively contribute to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and collegiate team member.

These are a full time posts in the Fundraising Team at University Hospitals Birmingham Charity (‘UHB Charity’), the official NHS Charity for the four hospitals of University Hospitals Birmingham NHS Foundation Trust - Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

The posts offer the opportunity for office working at any of our four hospital sites with the opportunity for some home working as suits the job holder and line manager.

For further information please visit our website for the individual job description and person specifications.

Attached to this advert is a general job description and person specification for a Fundraising Assistant.

Are you passionate about delivering exceptional results, with the creativity and ambition to help see University Hospitals Birmingham Charity's brand increase across the Midlands? Then read on...

The Communications Manager is a new role, overseeing the Marketing, PR and Communications strategy for the Charity.

The hospital charity has been successful in driving internal communications amongst its hospitals, but is now seeking to raise its profile across the Midlands, showcasing what the Charity already funds and what it wants to raise money to fund in the future.

The Charity feels it needs to recruit someone with more knowledge of Digital Fundraising, although they will also be responsible for delivering the internal and external communications channels.

As the Communications Manager you will lead a small team in devising multichannel communications and supporter journey marketing campaigns that help raise awareness of our work, build our digital communities, and help drive income generation through targeted engagement activity. 

You will work closely with teams across the charity and our hospitals to ensure that our marketing and communications' needs are met and that we become known as an organisation which delivers innovative, engaging and effective campaigns and communications initiatives in support of our beneficiaries.

As a professional with experience of digital fundraising, communications, marketing (including digital marketing), social media, supporter engagement, brand development and media, your remit will include working closely with fundraising colleagues to develop, deliver and evaluate a schedule of donor acquisition and retention campaigns and to identity engagement opportunities across all marketing channels.

The ideal candidate will bring not only the gravitas and innovation to proactively lead a team to deliver exceptional results but also the creativity and ambition to see the Charity's brand increase across the Midlands.

University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

The Charity is dedicated to improving the experience of patients, their families and the staff who care for them.

UHB Charity raises funds to support patients of the four hospitals by providing new and innovative equipment, funding research and supporting patient and family welfare projects.

The Senior Fundraiser will work closely with other members of the hospital charity, and will be responsible for developing and delivering the Charity’s in memoriam and legacy giving programme.

The post is suitable for someone with a minimum of 12 months experience in fundraising.

The role will include:

• Create a sustainable legacy pipeline for UHB Charity and to ensure that legacy income increases and continues to be a strong element of our voluntary income.
• Build and maintain strong relationships with those leaving gifts in memory including thank you events for these supporters.
• Be the first point of contact for all enquirers about in memory giving and gifts in wills for all supporters, patients and families.
• Plan, develop and deliver an In-memoriam action plan which will maximise future income
• Organise and execute events to raise awareness about leaving a legacy to the Charity as part of the legacy stewardship plan.
• Act as an ambassador for legacy marketing, ensuring all stakeholders are aware of the importance of legacies to the organisation.
• Develop and implement the ‘Will Month’ campaign and oversee on-going and new relationships with local solicitors and develop materials for them to promote legacy giving to the Charity.
• Devise and manage appropriate donor journeys and accompanying communication plans for legacy pledgers and develop donor profiles to better understand the profile of potential legators.
• Shape, plan and deliver a cross – organisational legacy action plan which will maximise future income.
• Engage in other areas of fundraising where there are opportunities to meet supporters and/or volunteers to help promote legacy giving and build relationships.
• Working alongside the finance team to report on legacy income, pipeline and to liaise with solicitors and executors of estates.
• To work with and deliver clear objectives and key performance indicators.
• To proactively contribute to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and integrated team member.

For full details please download the job description and person specification below.

This is a full time post in the Fundraising Team at University Hospitals Birmingham Charity (‘UHB Charity’), the official NHS Charity for the four hospitals of University Hospitals Birmingham NHS Foundation Trust - Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

The post offers the opportunity for office working at any of our four hospital sites with the opportunity for some home working as suits the job holder and line manager.

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 37 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflicts and natural disasters.

IRW is recruiting for the position of 'Head of Media & External Relations’ to join its dynamic team. The role has the option to be stationed from our London or Birmingham office, we are currently working from home on a temporary basis due to COVID-19 restrictions.

Job Purpose:

• Lead on impactful media work that supports the wider divisional and organisational strategies and priorities, whilst strengthening IRW’s global external relations function in collaboration with key stakeholders and leading partner offices in Europe, North America, Middle East, and the ERA divisional advocacy team
• Supporting key global media and advocacy campaigns on priority issues like gender justice, climate change and humanitarian emergency response
• Develop and deliver the media and external relations strategies and annual global calendar that realises the full potential of media, social media, events and other external engagement initiatives that help to build the Islamic Relief brand, reach new audiences, communicate key messages, and increase donor and campaigner engagement
• Writing and then overseeing the implementation of all relevant policies (such as the social media policy) across the IRW family
• Working closely with the External Relations and Advocacy Director, as well as the General Counsel and the Senior Communications Advisor, to protect and build Islamic Relief’s profile and reputation internationally

The successful candidate must have or be:

• Educated to degree level in a relevant subject/discipline such as journalism or political science
• Significant experience of leading and managing media relations and social media engagement for a high-profile organisation – including crisis management
• Substantial experience of staff management, coordination and performance management
• Experience of developing and managing communications strategies and coordinating budgets
• Extensive knowledge of international media and of media needs and trends and skilled in securing media coverage and in responding effectively to diverse media enquiries
• Literate in the workings of social media and proficient in the use of social media/digital platforms
• Able to write engagingly and persuasively for a variety of external audiences
• Able to assimilate complex information swiftly and communicate it accurately and with clarity
• Good understanding of international advocacy, especially at a UN level, government affairs and political sensitivities
• Strong knowledge and understanding of the charity and international NGO/humanitarian sectors – including current trends, challenges, opportunities and networks
• Significant experience of external engagement through summits, conferences and other events
• Understanding of multimedia landscape and ability to commission, produce and distribute video, audio and other visual content to drive strategic objectives
• Significant experience of supporting the development and media rollout of advocacy campaigns
• Experience of developing media/communications training modules and delivering training

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 10/02/2022.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• criminal records check
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications that would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Applicants should be sympathetic to the values of Islamic Relief:

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer

HR Shared Services Assistant

Birmingham

£250 per day

KEY ACCOUNTABILITIES

• Provide 'first-line' advice to line managers and employees in the application of HR policies and procedures, including but not limited to recruitment, probation, right to work, leave and performance management. Resolve queries as promptly as possible.
• Delivery of HR services in a professional and customer focused way to support a positive employee experience that builds HR's brand and reputation including referring complex cases to the appropriate HR team member
• Respond to all queries received including via the HR Shared Services inbox and progress in line with the agreed KPIs and SLAs.
• Update and manage the content of the e-recruitment system and recruitment administration activity for all permanent, fixed term, temporary/interim and secondment recruitment, including checking for newly approved requisitions and ensuring all key data is completed.
• Provide administrative assistance to Resourcing Specialists including co-ordinating interviews / assessments and preparing interview packs.
• Manage the on-boarding process for all candidates - including creating offer letters and contracts, induction arrangements, building access and reference checking along with all associated pre-employment checks.
• Responsible for setting up all new hires on the benefits systems and being the first point of contact for employee queries.
• Process HR transactional activities including promotions, allowances, starter/leavers and payroll matters, to ensure smooth running and adherence to key business SLAs.
• Update the company's HR systems including reward and personal detail changes, ensuring timely and accurate data entry and submissions to payroll.
• Manage HR documentation confidentially and professionally in-line with the data protection act, maintaining integrity of electronic/hard copy files and document storage and complying with audit requests.

3. KNOWLEDGE, SKILLS, EXPERIENCE

• Advisory Skills - including the ability to advise employees and line managers on HR policies and procedures in a commercially focused/outsourced, customer facing environment across different sites.
• Prioritisation skills & enquiry handling - ability to effectively manage a high volume of enquiries and prioritise
• Ability to support the development and implementation of HR polices and processes.
• Communication skills - with the ability to advise managers/employees of all levels, deliver difficult messages and draft accurate and detailed correspondence.
• Stakeholder management skills - including the ability to develop relationships with those interacting with the shared services team
• The ability to work autonomously when required but also collaboratively across the HR Operations team.
• Understanding of UK employment law and its application including recent changes
• CIPD qualified or studying towards CIPD qualification, or studying towards a level 5 diploma in Human Resource Management (HRM) or equivalent.
• Understanding of HR data and HR systems.
• Experience of working in a multi-disciplined HR function managing multiple stakeholders and competing priorities
• Experience of providing HR advisory services with a customer service focus

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

The Volunteering Coordinator helps people with sight loss to live the life they choose by attracting and onboarding sufficient volunteers to support and grow our services and income. You will support your local team to deliver a positive volunteering experience and to attract and retain experienced volunteers. We currently have 2 roles available - 1x Leamington Spa at the National Centre and 1x in Birmingham. 

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. This role will be office based with a home start. 

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people. 

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Proven experience of supporting and advising others on policies and procedures.

• An understanding of good practice in volunteer management.

• Demonstrable and up to date knowledge of good practice in equality, diversity and inclusion. Demonstrable and up to date knowledge of GDPR and use of Customer Relationship Management systems. 

• Relevant and up to date knowledge of safeguarding principles.

Desirable 

• Experience of creating an inclusive work environment for people with a disability.

• Facilitation and/or training skills.

• Personal experience of volunteering.

• Relevant qualification in volunteer management or equivalent.

Interviews/Assessments will be held on the 10th & 11th of February 2022.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

Diversity 
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding 
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply 
 

Applications need to be made using the online application form, accessed using the ‘apply’ button above. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. 

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Outreach Support Worker

We are looking for an Outreach Support Coordinator to provide effective support to the organisations Residential Rehabilitation Programme in a way that enables clients to overcome their addiction to gambling and move forward to recovery and independent living.

The Programme provides structured support, to females aged over 18 years with severe gambling history, through a 5-week residential stay.

Position: Outreach Support Coordinator

Location: Birmingham for 6 months and then moving to a WV3 postcode in Wolverhampton, which will be the permanent location

Salary: Starting at £22,000

Hours: 35 Hours per week – Monday to Friday

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, occupational sick pay, wellbeing programme and eye care vouchers.

Closing Date: 17th February 2022. Please note this role may close early if suitable candidates are received after 2 weeks.

About the Role

As Outreach Support Coordinator, you will lead on service delivery. Your key responsibilities will include:

• Promoting positive behaviours and building effective and professional relationships
• Reporting and recording activity and service user information
• Contacting clients to agree outreach support needs and supporting needs as appropriate
• Being able to remotely support attendees of the programme post treatment on a one to one basis (creatively using different technologies)
• Delivering online and text-based support groups
• Assisting clients in development of their ongoing support and recovery network
• Providing relevant therapeutic approaches to support recovery and independence
• Developing and maintaining robust caseload management
• Sending out requests for follow up outcome information at regular intervals post treatment
• Identifying, arranging and monitoring external, specialist counselling post treatment if required, and in line with budget.

About You

As an Outreach Support Coordinator, you will have a Health and Social Care, IAG qualification or equivalent and experience in the field of problem gambling/gambling addiction or other addictions.

You will have:

• Demonstrable experience of supporting emotionally vulnerable individuals
• The ability to deliver and understanding of recovery focused addiction models
• Ability to promptly identify, report, and act on risk, safeguarding or other concerns
• Ability to understand and work comfortably with different gender specific needs
• Organisation skills, including support planning with vulnerable groups
• Communication skills, to include both written and verbal reporting
• Understanding of risk, incident and safeguarding processes
• Negotiation, advocacy, advice and signposting skills
• Ability to handle crisis situations and work flexibly to meet needs
• Experience of working in a health and social care environment (e.g. residential, mental health or drug support services)
• Experience of supporting group work with vulnerable and challenging groups
• Computer Literacy Skills including experience of using database systems, Microsoft Office and Outlook

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Residential Support Coordinator, Residential Rehabilitation Support Coordinator, Rehabilitation Support Coordinator, Programme Support Coordinator, Programme Officer, Residential Support Worker, Residential Support Officer, Residential Support Case Worker, Support Worker, Support Officer, Outreach Support Officer, Outreach Worker, Outreach Case Worker, Rehabilitation Outreach, Rehabilitation Outreach Worker, Care and Rehabilitation Outreach Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.