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Page 12 of 38
Remote
Unpaid role, expenses paid
Voluntary
Job description

 The Community Lead is responsible for the overall management and facilitation of ADHDadultUK’s online community, ensuring we maintain a welcoming and inclusive environment in our online spaces for individuals with ADHD. This role will also focus on supporting the volunteers who engage with the ADHD community while responding to enquiries via email, social media and on the Discord platform where we have a well subscribed mutual peer support group.

Key Responsibilities:


1. Community Engagement and Support:
• Provide support to the Discord Community Manager, who’s role is to oversee 
and support the team of volunteers responsible for maintaining an inclusive 
and supportive environment within the mutual peer support space on Discord.
• Provide support to the Charity Administrators, who’s role is to respond to 
queries via email and social media platforms. 


2. Moderation and Community Standards:
• Ensure accurate records of ADHDadultUK’s community guidelines are kept.
• Ensure processes for moderation of discussions to prevent harmful behaviour,
including harassment, discrimination, or any content that violates 
ADHDadultUK’s policies are upheld. 
• Ensure the Complaints policy and procedure are applied to the Discord 
Community where needed.
• Be the first point of contact for the Discord Community Manager and Charity 
Administrators if they require support to manage conflicts, supporting them in 
applying de-escalation techniques and intervening when necessary. 


3. Feedback and Community Insights:
• Actively seek feedback on community needs, preferences, and improvements 
to guide community development.
• Identify emerging issues, topics of interest, or challenges and provide insights 
to guide services and support.


4. Security, Privacy, and Compliance:
• Ensure community data is handled responsibly and in line with 
ADHDadultUK’s data protection and privacy policies.
• Be the point of receipt for reports of signs of spam, phishing, or other security
threats, ensuring the community remains a safe digital space.
• Report any major issues, such as breaches or incidents of concern, to the
Communications Lead or DPO as appropriate.
• Liaise with the Secretary on any training deemed neces

Posted by
ADHDadultUK View profile Organisation type Registered Charity Company size 6 - 10

Providing comprehensive support, resources, and advocacy for adults with ADHD across the United Kingdom.

Posted on: 21 October 2025
Closing date: 28 November 2025 at 17:00
Tags: Social Media

The client requests no contact from agencies or media sales.