Equipment support volunteer volunteer roles

Volunteering as part of our Cycle Hire addition to Ickworth's Visitor Experience, this role is to shape and develop the cycling culture at Ickworth and support with customer service as well as hiring out bikes.

By getting involved you could:

• Join an enthusiastic and varied team and form new friendships 
• Volunteer at this beautiful and inspiring property 
• Enjoy new experiences and learn something new every day 
• Let your personality shine, and build connections with our visitors and wider property team 
• Know you have made a difference to someone’s day out

What's involved:

To support the Cycle Hire Supervisor in the day to day running of the cycle hire hub 

• Meeting and greeting visitors and understanding their requirements
• Following the protocols for hiring and returning bikes 
• Sizing bikes for visitors and supporting with trailer and balance bike hire 
• Helping visitors navigate and plan their cycle route across the estate 
• Basic bike repairs (if you can, training can be provided) 
• Supporting housekeeping, cleanings equipment and facilities for use 
• Developing a cycling culture across the Ickworth Team
• Being part of the ideas team for what else Ickworth can offer as part of our cycling offer 

*As part of this role you will have the opportunity to learn basic cycle maintenance, but it is your choice if you opt in to taking on this training and no one should attempt to fix an Ickworth bike without having this training signed off*

This role will suit you if you:

• Are friendly, cheerful and have a positive outlook to welcome everyone and inspire others 
• Enjoy providing exceptional service 
• Are able to adapt their skills and knowledge to suit different situations and people 
• Have a passion for the outdoors and for helping people access Ickworth and the National Trust

About The Role

An exciting opportunity to volunteer with the team at the Conservation Breeding Unit (CBU) at Slimbridge has arisen. As a CBU horticulture and maintenance volunteer, you will play a vital role in assisting the Conservation Breeding Team to uphold the highest standards of care and welfare. You'll achieve this by maintaining and constructing facilities and aviaries at CBU and carrying out various horticultural roles such as grass mowing, weeding and 'planting up' aviaries for a collection of birds that are vital to ongoing conservation efforts. 

This role is ideal if you are interested in learning how things work 'behind the scenes' at an organisation that prides itself on carrying out effective and successful wetland conservation. You will have the opportunity to develop your horticultural and DIY skills. You will also learn from a team of dedicated conservation aviculturists who are happy to share their knowledge and enthusiasm, making this an ideal stepping-stone for those who are looking to enter the world of practical conservation work but require more experience to get their foot in the door.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

About You

This role could be perfect for you if you are:

•  An early career conservationist/aviculturist looking for some extra experience of working within the sector
• Looking to develop your skillset, especially horticultural skills, through experience and training opportunities
• Keen to learn and improve your understanding of how conservation looks and functions 'behind the scenes'
• Interested in making a real contribution to the conservation work of WWT

We are looking for someone who:

• Cares about managing vegetation in and around a small site for the benefit of wildlife.
• Is proactive and able to complete tasks with minimal supervision, initiative is a highly valued characteristic.
• Is willing to listen and learn new skills and information on a regular basis in order to support the work of CBU.
• Has a moderate level of fitness.
• Is able to work well within a small, cross-department team and doesn't mind getting wet and mucky!
• Has some knowledge or experience of gardening/conservation/DIY (not essential). 

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

General notes:

Road: Slimbridge Wetland Centre is 2 miles off the A38. There is a large car park with ample car parking spaces and there is a bike rack available for staff volunteers. Rail: Cam & Dursley rail station is a 3.5 mile cycle or taxi ride away. Bus: Unfortunately, there is no bus service directly to Slimbridge: the nearest services stop is at the A38, 2 miles walk from the Centre.

This position is entirely voluntary and is therefore unpaid. Any offer of a volunteer placement is not intended to create a legally binding contract between us and any agreement may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.

We celebrate inclusivity and diversity amongst our volunteering community and encourage applicants to state any disabilities they have for provided support.

We look forward to hearing from you! 

Wheels for All aims to promote inclusive cycling through a range of successful community engagement programmes that give people the opportunity to cycle on a regular basis. Our Volunteers bring our cycling programmes to life, they make sure everyone feels included, they inspire others, they increase confidence, they maintain bikes and make sure that cycling is accessible to everyone.

From meeting/greeting participants, leading elements of the activity, providing encouragement, helping to move equipment to/from storage, and assisting to check working order of cycles, your support will make a huge difference to our participants and carers who attend our inclusive cycling sessions. Training is provided to all volunteers, with other opportunities to attend and participate in external training where relevant.

As a valued Wheels for All volunteer you will:

• Make a difference to the lives of disabled people
• Meet new people
• Make new friends and join social activities
• Connect with your community through supporting a local project
• Develop your skills at our sessions and relevant training courses
• Reap mental health and wellbeing benefits of helping others
• Build experience for references
• Receive a lot of appreciation from our participants and carers! 
• Be able to claim reasonable expenses in line with our Volunteer Expense Policy
• Receive Wheels for All branded uniform 
• Access the volunteer Wheels for All training 
• Enjoy the amazing Charities culture 

What are we looking for?

• Approachable and friendly nature
• Great interpersonal and communication skills
• Empathy and understanding of how people can react differently to certain situations or triggers
• Patience and an inclusive approach to engagement
• Adaptable and flexible to changing circumstances
• Effective as part of a team
• Positive attitude
• Honesty and integrity
• Excellent organisational skills and initiative
• Some cycling experience (although not essential)

Volunteers aged 18 or under must be accompanied by a parent or guardian and all volunteers must be happy to undertake a DBS check and collect references. 

Become a Fundraising Volunteer!

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs. 

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role... 

Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18. 

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you! 

What can I expect to be doing? 

As a flexible role, you have the choice to be involved in the following: 

• Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets. 

• Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full. 

• Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life. 

• Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team! 

What are the benefits to you and the cats? 

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them. 

We're looking for someone with: 

• Sympathy to cats and our values 

• Happy to be part of a team of dedicated volunteers and employees. 

• Flexible and adaptable to different events/activities 

• Open to new ideas and ways of fundraising 

How much time is expected of me? 

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

Support, guidance and keeping you safe 

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us. 

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection! 

Brief

Helping to educate over 4,000 students a year is a rewarding task, and the Education team brings the past centuries back to life for children.

This front of house role is for you if you are approachable, know a thing or two about our local history and enjoying working with children and young people. No past teaching experience required!

Purpose of Role

Under the direction of the Education and Outreach Officer there are several tasks that are carried out:

· To deliver high quality educational visits to schools of different age groups and abilities by leading site tours and education sessions that are part of the school visit

· To be an ambassador of Milton Keynes Museum by informing our visitors about the Museum and the collection

Key elements

After relevant training has been provided:

· Help to prepare for and deliver guided tours and educational sessions as part of a school’s fixed learning visit, using Museum exhibits, interactive activities and storytelling

· Able to adapt your delivery to children of different abilities and age groups: keeping time and maintaining student engagement

· Facilitating and supervising family activities and workshops

· Support of other educational activities / group bookings

· Creating educational resources and notify the Education and Outreach Officer of any materials and resources that are worn or out of order

· Maintain Health and Safety standards and follow the procedure for reporting incidents and hazards

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Strong communication skills and confidence in conversing to the public

· An understanding of how children learn and an ability to adapt your communication style to suit different age ranges and learning needs

· Ability to work as part of a dedicated team and individually

· Common sense and initiative

· No prior teaching experience, but an ability to enthuse and facilitate learning

Volunteer Van Driver – Help Us Make a Difference!

Location:RSPCA Buckinghamshire South Branch – Community-based
Role Type: Volunteer – Van Driver
Manager: Operations Manager

Do You Enjoy Driving?

Would you like to help save time for our animal welfare team by transporting animals, stock, and essential supplies?

At RSPCA Buckinghamshire South Branch, our volunteer drivers play a crucial role by:

• Transporting animals to and from vets, foster homes, and boarding establishments.
• Moving stock and donations between our two shops (Chesham and Burnham) and storage facilities.
• Delivering pet food, litter, and bedding to cat fosterers and small animal carers.

If you have a valid driving licence, some spare time during weekdays, evenings, or weekends, and live in or around South Bucks, you could support our vital work.

Why Volunteer With Us?

As an RSPCA volunteer driver, you will:

•  Meet a variety of RSPCA staff, volunteers, and animal care professionals.
• Know that your time and effort is directly helping animals in need.
•  Enjoy a rewarding role that makes a tangible difference to animal welfare in your local area.

What We’re Looking For:

•  Aged 18 or over with a valid driving licence.
• Ability to lift animals safely in and out of the vehicle.
• Comfortable lifting and handling boxes, bags, and hay bales.
•  Friendly, reliable, and responsible with good communication skills.
• A careful and considerate driver.

What You’ll Be Doing:

• Animal Transport: Safely transporting animals to and from vets, foster homes, and boarding establishments.
• Stock and Donation Transport: Moving donations and stock between shops and storage.
• Pet Food and Supply Delivery: Ensuring fosterers and small animal carers have the supplies they need.
•  Ad Hoc Requests: Supporting ad hoc transport needs from the management team.
• Vehicle Care: Cleaning animal transport equipment and the van interior after each use.
• Administrative Tasks: Completing basic paperwork, such as mileage returns.

What’s in It for You?

•  Meet new people and make new friends.
• A comprehensive induction and training programme relevant to your role.
• The chance to make a meaningful difference to the welfare of animals.
• Reimbursement of reasonable travel expenses incurred while volunteering.
• Practical Considerations:
• Driving Assessments: Volunteers will be required to undertake online and practical driving assessments.

Vehicle Use:

 All volunteers must use the van provided for RSPCA purposes only and must not be under the influence of drugs or alcohol while driving.
 

Physical Requirements: 

This role involves lifting animals and handling stock of varying sizes and weights.
 

Training and Support:

You will receive a volunteer drivers’ handbook and full support from our team.
 

Online Access:

 Online training may not be compatible with mobile devices, so access to a laptop or PC is required.
 

Disclaimer:

Our voluntary roles are subject to:

•  An informal interview and trial period.
• Submission of two referees’ contact details.
• Completion of a simple online Health & Safety assessment.
• Driving assessments and ongoing training.

If you’ve got the drive and compassion to volunteer with the RSPCA, we’d love to hear from you!
We would love to hear from you!

Volunteer Handyperson – Help Us Keep Our Facilities in Top Shape!

Location: RSPCA Buckinghamshire South Branch – Community-based

Role Type: Volunteer – Handyperson

Manager: Operations Manager

Do You Enjoy DIY and Fixing Things?

Would you like to use your practical skills to help improve the environment for rescued animals and support our charity shops?

At RSPCA Buckinghamshire South Branch, our volunteer handypersons play a crucial role by:

● Repairing and maintaining small animal pens and hutches to ensure they are safe and comfortable.

● Installing shelves, notice boards, and basic fixtures in our charity shops.
Carrying out general maintenance tasks at our shops, storage facilities, and animal care locations.

● Assisting with minor repairs, painting, and basic carpentry tasks as needed.

If you have basic DIY skills, some spare time, and want to make a real difference, we’d love to have you on board!

Why Volunteer With Us?

As an RSPCA volunteer handyperson, you will:

● Meet a variety of RSPCA staff, volunteers, animal carers and people from our community.

● Help create safer and more comfortable environments for animals.

● Support the smooth running of our charity shops and animal care sites.

● Enjoy a rewarding role that makes a tangible difference in your local community.

What We’re Looking For:

● Aged 18 or over with practical DIY skills.

● Ability to use basic tools safely (drills, screwdrivers, hammers, saws, etc.).

● Comfortable lifting, carrying, and handling materials.

● Reliable, responsible, and able to work independently.

● A problem-solver with a can-do attitude.

What You’ll Be Doing:

● Animal Pen & Hutch Repairs: Fixing broken enclosures and ensuring they are safe and weatherproof.

● Shop Maintenance: Putting up shelves, assembling furniture, and installing small fixtures.

● General Repairs & Upkeep: Basic painting, minor carpentry, and fixing small issues.

● Storage & Organisation: Helping maintain our storage areas and ensuring everything is tidy.

● Ad Hoc Jobs: Supporting the team with various maintenance tasks as needed.

What’s in It for You?

● Meet new people and be part of a passionate team.

● A comprehensive induction and training relevant to your role.

● The chance to make a meaningful difference to the welfare of animals.

● Reimbursement of reasonable travel expenses incurred while volunteering.

Practical Considerations:

● Health & Safety: Volunteers must follow RSPCA safety guidelines for DIY work.

● Physical Requirements: This role involves lifting, carrying, and working with tools.

● Equipment Use: Tools and materials will be provided where needed.

● Volunteers must use equipment safely and responsibly.

● Training & Support: You will receive a volunteer handbook and guidance from our team.

We are looking for a Volunteer Handyperson to help support us with maintenance of our safehouse. Tasks will include:

•Lifting, carrying, and transporting items in a safe manner

•Painting and repairs

•Installing shelving, building flatpack furniture and general maintenance tasks

•Sharing knowledge of general maintenance with service users to empower them to do it themselves going forward

Our volunteers come from all walks of life and have a wide range of experience and motivations for wanting to volunteer with us. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

This role requires maturity, and an ability to engage with adults in a trauma informed way, while working alongside staff members to deliver the activities in line with agreed procedures and systems

Volunteers need to:

•Be at least 18 years old

•Be able to get to get to the venue based in the Thanet area

•Be able to commit 1 day per week

•Have previous health and safety knowledge or experience

•Have a good standard of spoken and written English

•Be computer literate to be able to complete any online training

•Be willing to have an enhanced DBS check

•Have knowledge and understanding of human trafficking issues or willingness to learn

•Have an understanding of the importance of professional boundaries in the role

•Have the ability to maintain confidentiality

Interested? For full details and how to apply please Medaille Trust website.

This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.

VOLUNTEER CHAIR/COORDINATOR

Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As your local Chair or Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, communication, organisation, and motivational skills to this role.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

•  Coordinating the activities of our local branch to undertake and meet the needs of  referrals in your area

• Coordinating and chairing the branch meetings

• Leading the branch’s shared responsibility for planning and completing referrals

• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers

• Approving income and expenditure with the other branch bank account signatories  and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed

• Ensuring the branch’s activities comply with policies to keep people safe

• Regularly communicate and act as a key contact between staff and volunteer

What you’ll need for this role

Essential

• Confident in leading and chairing a meeting

• Confident using Microsoft Office, the internet and email

• Willingness to attend local events to promote the charity’s work

• Ability to understand and follow external and internal policies and procedures• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Confident in communicating with different audiences, including decision-makers and volunteers

• Able to delegate and motivate the activities of others

• Enthusiastic about raising awareness of the charity’s work in the local area

• Willingness to develop skills and experience

You’ll also need to complete the induction checklist and some online training, as well as a DBS check.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you – your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

VOLUNTEER ADMINISTRATOR

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch Remap Email and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow Remap policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you – your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist and some online training, as well as a DBS check and reference check.

HEALTH ADVISOR

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our volunteer Health Advisors bring their professional skills and experience to help shape the work of their local branch, supporting other volunteers to produce solutions that meet the needs of our clients.

What the role involves

This is a varied role where local need will shape what you’ll be working on, but primarily you’ll be offering guidance to our Engineers/Makers on producing aids, adaptations and equipment.

What you’ll need for this role

· Qualified Occupational Therapist or Physiotherapist

· If you’re not currently practising that’s fine - you’ll just need to have done so within the past 3 years

· A commitment to our aims and values

You’ll also need to complete the induction checklist and some online training, as well as a DBS check if you’re not practising.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you - your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

The Night Stars is a volunteer night-safety initiative run by Westminster City Council. The program aims to provide a welcoming place for all and collaborate to ensure that Westminster’s nightlife remains a safe, inclusive, and enjoyable experience for residents and visitors alike. Volunteers are there to help anyone who finds themselves in a vulnerable situation, whether they need water, someone to talk to, or a safe place to sober up.  It is delivered across the West End, and focuses on areas such as Soho, Piccadilly, Leicester Square, and Embankment, and operates on Fridays from 19:00 pm to 04.00am. 

This is great opportunity for students to gain volunteer experience and key skills necessary for future success. We have many volunteers, and it is a wonderful way for them to make friends and new connections, as well as learn more about London's night-time economy.

The role is highly flexible, but your aim will be to:

• Act as an ambassador for the night-time economy and interact with visitors and local businesses to create a safe and enjoyable experience.
• Provide information, advice and practical support to visitors and vulnerable people
• Signpost people to support services if required.
• Be part of the wider strategic partnership in the area which is supporting and protecting visitors. In other words, interacting with emergency services such as the police, ambulance services, BIDS, and council enforcement staff, to ensure that Westminster remains safe.
• Look after those who are unable to keep themselves safe, and support them to get home without coming to harm

During patrols, volunteers may engage with:

• Intoxicated or Lost Individuals in need of assistance 
• Victims of Crime, such as theft and assault
• Individuals in Need of Emotional or Mental Health Support
• Venue Security and Emergency Services
• Council Enforcement Staff, such as City Inspectors or Anti-Social Behaviour Officers

Skills Required

• Empathy for the needs of vulnerable people.
• Excellent team player.
• Outgoing, friendly, and positive character.
• Good communication skills.
• Able to use your own initiative but able to ask for help when needed.
• Willing to work unsociable hours.

Training and support

• Alcohol and Drugs Awareness: Handling intoxication situations.
• Conflict Resolution: Managing aggression.
• Adult and Child Safeguarding: Ensuring safety and protection.
• Women’s Vulnerability Awareness: Intervening in vulnerable situations.
• Anti-Sexual Harassment: Preventing and addressing harassment.
• Communication: Effective interaction techniques.
• Emotional Support: Assisting distressed individuals.
• First Aid: Basic emergency medical skills.
• Equipment Use: Proper handling and operation.
• Counter Terrorism: Guidance on safety procedures.
• Employee Assistance: Access to the council's support services.

These trainings ensure that volunteers are well-prepared to handle various situations effectively and safely.

Benefits to volunteers

• The satisfaction of knowing that you are making a difference to vulnerable people.
• Building self-confidence and the ability to work flexibly.
• Ability to undertake specific training and gain experience of supporting the vulnerable and conflict resolution.
• Opportunity to meet new people and learn more about London’s night-time economy.
• Working as part of the team and wider strategic partnership for the night-time economy.
• Offers great experience to anyone considering a career in the social sciences, health or social care, medicine, public engagement, crime prevention or a career that requires effective communication, dynamic problem solving, and teamwork.

About The Role

At WWT we shape unforgettable experiences.  At heart we are warm, welcoming and genuine.  In our Waterside Cafe we do this by offering a delicious selection of home cooked food and chilled drinks, served and assisted by our friendly team of staff and volunteers.  

We are looking for volunteers who can support our team in the Waterside Cafe and ensure we offer excellent customer service to our visitors.

Working alongside the Kitchen Manager and catering team to provide an inviting and relaxing environment in between gorgeous walks and beautiful sights. 

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

About You

To carry out this role, you will need:

• Good verbal communication skills
• Some understanding around H&S within a catering environment 
• To enjoy working as part of a team
• Good general fitness as this role involves spending periods of time on your feet and may involve lifting
• To be reliable and committed to the role and the team
• An interest in and enthusiasm for the work of WWT

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life