Event management volunteer roles in croydon, greater london

Job Title: Finance Assistant                                                                           

Reports To: Finance  Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Finance Assistant to support the day-to-day financial operations of Quilombo UK. This is an ideal role for someone looking to apply or gain hands-on experience in finance within the Third Sector, while contributing to a meaningful, community-led cultural project. 

Position Overview:
The Finance Assistant will support the Finance Manager in tasks such as financial data entry, expense processing, reconciliation, and reporting. This role requires someone with good numerical skills, attention to detail, and a proactive mindset. The opportunity offers valuable exposure to nonprofit financial processes, along with flexibility and training support.

Key Responsibilities:

Finance & Data Entry:

• Collect and accurately enter financial data into spreadsheets and databases.

• Assist in processing staff and volunteer expense claims, ensuring proper documentation and approval.

• Support with checking account balances and assisting in payment reconciliation tasks.

Budgeting & Analysis:

• Help perform calculations and draft basic financial reports.

• Review department budgets regularly and report discrepancies to the Finance Manager.

• Assist in auditing financial records and preparing financial statements.

Reconciliation & Compliance:

• Reconcile discrepancies in financial records and propose corrections.

• Adhere to the organisation’s financial policies and reporting procedures.

• Respond to internal finance queries and offer support where needed.

Continuous Improvement:

• Suggest improvements to increase efficiency, accuracy, or cost savings.

• Maintain accurate documentation and support reporting for audits or internal reviews.

Required Qualifications:

Education:

• Graduation required; relevant coursework or volunteer experience preferred.

• Previous experience in finance, bookkeeping, or administrative support is advantageous.

• Understanding of basic accounting principles is desirable.

Skills:

• Strong numerical skills and analytical mindset.

• Proficiency in Microsoft Excel and Word.

• Excellent organisation, time-management, and attention to detail.

• Ability to communicate clearly with internal stakeholders.

• Professional, self-motivated, and able to work independently.

Benefits:

• Gain real-world experience in finance and bookkeeping within a nonprofit setting.

• Learn financial processes used in the Third Sector.

• Receive mentoring and training to develop finance and administrative skills.

• Work remotely with a supportive and mission-driven team.

• Reimbursement of local travel expenses if in-person attendance is required.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Overview:
We are seeking enthusiastic and dedicated volunteers to assist in the operation of our new community cafe. Volunteers will support the Community Cafe Managers in delivering excellent customer service, making & serving meals (sandwiches, salads, daily specials) maintaining the cafe, and engaging with the community. This is a great opportunity to contribute to a vibrant community hub, gain valuable experience, and meet new people.

Key Responsibilities:
1. Customer Service:
   - Greet and welcome customers warmly.
   - Take customer orders and process payments.
   - Make & serve food and beverages to customers.
   - Handle customer inquiries and provide information about the cafe and its offerings.

2. Cafe Maintenance:
   - Assist in setting up and closing down the cafe each day.
   - Maintain cleanliness and hygiene standards in all areas of the cafe, including the kitchen, dining area, and restrooms.
   - Wash dishes, clean tables, and ensure the cafe is tidy and presentable at all times.

3. Stock Management:
   - Help monitor stock levels and report low supplies to the manager.
   - Assist with the receipt, storage, and organisation of deliveries.
   - Restock shelves and display areas as needed.

4. Community Engagement:
   - Support community events and group activities held in the cafe.
   - Engage with customers and community members, fostering a friendly and inclusive atmosphere.
   - Help promote community programs and initiatives.

5. Team Collaboration:
   - Work collaboratively with other volunteers and staff members.
   - Attend training sessions and team meetings as required.
   - Provide feedback and suggestions to improve cafe operations.

Qualifications:
- Passion for Community Service: Enthusiasm for helping and engaging with the community.
- Customer Service Skills: Ability to interact positively with customers and provide excellent service.
- Reliability: Dependable and punctual, with a commitment to fulfilling scheduled shifts.
- Team Player: Willingness to work as part of a team and support fellow volunteers and staff.
- Adaptability: Flexibility to assist with various tasks and adapt to changing needs.
- Basic Food Handling Knowledge: Understanding of basic food hygiene practices (training will be provided).

Time Commitment:
- 4 hr shifts are available on weekdays and weekends, with flexible scheduling options.

Benefits:
- Experience: Gain valuable experience in customer service, hospitality, and community engagement.
- Training: Receive training and support from experienced managers and team members.
- Community Involvement: Make a positive impact in your community and meet new people.
- Recognition: Be part of a supportive team that values your contributions.

Application
Please fill in this application form: https://zfrmz.eu/teuq7xUKAFr5FfxDGQ9V and we will give you a call
 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are looking for a creative and strategic Email Marketing Strategist to develop and guide our overall email marketing approach. You will be responsible for designing audience journeys, setting objectives, and working with the marketing team to ensure our emails are impactful and aligned with Roots Academy’s mission. This is a unique opportunity to play a leadership role in shaping how we engage with our global community.

Key tasks

• Develop and oversee the email marketing strategy to support Roots Academy’s goals.

• Design audience journeys and lifecycle email flows (welcome sequences, event reminders, etc.).

• Define KPIs and performance metrics for email campaigns.

• Provide strategic direction to the Email Marketing Officer and content team.

• Suggest and plan A/B testing, segmentation strategies, and personalization tactics.

• Stay informed about email marketing trends, tools, and best practices.

What we’re looking for

• Passion for Islamic education and the development of young Muslims.

• Experience or training in developing email marketing strategies.

• Understanding of customer journeys, funnel marketing, and audience segmentation.

• Strong analytical skills with the ability to interpret campaign data and make recommendations.

• Excellent communication and leadership skills.

• Strategic thinker with a proactive, self-driven attitude.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in digital marketing strategy and leadership.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.

What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Month

Key requirements

• 1 reference

Location

Region

• Northern Ireland

Additional location information

• Currently looking for applicants within the Belfast Area only!

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Job Title: Specialist: Talent Enablement
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Enablement

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. 

Role Overview

As the Specialist: Talent Enablement, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.

• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.

• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.

• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.

• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.

• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.

• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.

• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.

• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.

• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.

• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.

• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.

• Skills:

  • Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.

  • Strong facilitation and storytelling skills for remote and hybrid audiences.

  • Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.

  • Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.

• Knowledge:

  • Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.

  • Familiarity with UK compliance standards related to workplace training.

  • Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.

  • Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.

  •  

• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.

• Collaborative bridge-builder who engages stakeholders at all levels.

• Adaptive and empathetic, with a knack for simplifying complex concepts.

• Committed to lifelong learning and amplifying underrepresented voices.

Inclusive Boards is delighted to be supporting Lambeth Links in their search for their next Chair of the Board.

Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.

Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first EuroPride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.

About the Chair Opportunity

The Chair will lead the Board in setting and overseeing Lambeth Links’ strategic direction, ensuring good governance, supporting the Executive team and representing the charity at key moments. This is both a leadership and ambassadorial role requiring clarity of vision, sound judgement and a collaborative approach along with a genuine belief in the power of community to drive change and a strong commitment to Lambeth Links’ mission.

As Chair, you will:

• Bring experience of chairing or leading at a senior level.
• Understand the responsibilities of charity governance and have the confidence to steer an organisation through growth and change.
• Be someone who builds trust, encourages open dialogue and supports others to thrive in their roles.
• Have lived experience of the issues affecting LGBTQIA+ communities.

InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners and with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of five student societies at English universities with around one hundred volunteers annually.

InterVol is looking for new trustees to join our board. Trustees are responsible for ensuring that InterVol follows our guiding principles and acts within the law. This includes the timely submissions to the Charity Commission, ensuring that volunteering is safe and appropriate, and developing and maintaining a long-term strategy for InterVol. InterVol is a small charity with no staff, so trustees also play an important role in maintaining institutional memory for student committees which change annually. 

We are recruiting for general trustee roles and for a treasurer. For the treasurer role, we are looking for applicants with a specialism in financial management to oversee our bank account, monitor our online donation platform, make grants, donations and payments, and report on our finances annually to the Charity Commission. Trustees in non-finance roles will be allocated roles most relevant to their own experience e.g. specific university group support, specific placements, or thematic areas such as training or research.

As a trustee you are expected to take on roles including:

• Attend termly meetings (three annually, online) and annual meetings, where possible.

• Provide advice to the trustee board and our committees. This is either by email, or through the Trustees WhatsApp group.

• Work on specific projects with other trustees and advisors, e.g. managing interns, setting up new placement partnerships, and conducting/reviewing risk assessments.

• Identify potential partnerships in both the United Kingdom and overseas to forward the goals of the charity and strengthen our existing university projects.

• Attend training and network events to represent InterVol, make new connections and bring new ideas into the charity.

• Commit to 2-3 years of supporting the charity before handing over or renewing your term.

• Be based in the United Kingdom to allow travel to meetings.

Person Specification:

• Significant experience of volunteering in either the UK or overseas

• Passionate about ethical volunteering practises

• Strong teamwork and collaboration skills

• Flexible and able to provide support on an ad hoc basis

• Understanding of international development issues (desirable)

• Accounting and finance experience (treasurer role)

Lead the Board of the national charity dedicated to supporting disabled children, young people and their families.

Applications for this role close Monday 8th September.

Who we are

Kids is on a mission to create a world where all kinds of kids have all kinds of opportunities.

Founded in 1970, we have grown into a national organisation supporting over 22,000 children, young people and families each year across England.

We are on an ambitious journey to reach at least 120,000 disabled children, young people and their families each year by 2027. Our vision is bold yet achievable: a society where disabled children, young people and their families enjoy equal rights and opportunities.

When the world places barriers in the path of disabled children and young people, Kids speaks up. We believe that every child deserves the opportunity to play, learn, grow and thrive. Our work spans from early years support to young adulthood through services such as:

• inclusive playschemes
• adventure playgrounds
• youth groups
• parent support
• mediation services
• emotional wellbeing programmes

We are currently in the fourth year of our ambitious five-year strategy focused on four bold goals: Support (delivering impactful, sustainable services), Innovate (designing new models to transform lives), Speak Up (empowering young people to be agents of change), and Sustain (building the financial and structural strength to grow). As we look toward creating a new five-year strategic plan, we seek a Chair to guide and join our Board in our ambitious work.

About the role

We are seeking an exceptional leader to join our committed Board of Trustees as we enter a pivotal phase of our strategy. This role offers the opportunity to shape the future of an organisation that changes lives every day.

Our Chair will lead our Board to support our growth, impact, innovation and systemic reform ambitions, all in partnership with the disabled children, young people and families that we support. The Chair will collaborate closely with our Chief Executive and develop relationships with incoming and existing Trustees, balancing respectful and constructive dialogue that blends challenge and support.

As Chair, you will provide strategic oversight, ensuring all Trustees and the Chief Executive share a clear sense of purpose and that our strategic objectives align with Kids’ vision and mission. You will lead effective governance, ensuring Board meetings achieve clear

outcomes and focus on key strategic issues. Your leadership will drive continual Board development, facilitate collaboration between our executive leadership team and Trustees, and represent the organisation to stakeholders while developing positive relationships across our community.

Who we are looking for

We seek a Chair with a genuine interest, passion and fluency in our sector. It would be helpful if our Chair could bring lived experience of disability, directly or through association. You will bring significant Board-level experience with an understanding of key governance requirements for Trustees, ideally with experience in supporting organisational change and growth.

Your experience operating at a senior executive level in the charitable, public, or private sector will be complemented by your commitment to our vision, values, and purpose, ensuring these remain front of mind in decision-making. You will demonstrate an exceptional ability to steward involvement and mutual respect, actively ensuring every voice is heard and valued.

The successful candidate will lead dynamic and constructive conversations with skill and tact, building respectful relationships with Trustees, the Chief Executive, executive leadership team and wider stakeholders. Your diplomatic and empathetic communication style will enable you to engage meaningfully with people from diverse backgrounds, while your networking skills will benefit our advocacy and partnership work.

The ideal candidate will demonstrate excellent interpersonal skills with a natural ability to build relationships. We seek a leader committed to equity, diversity and inclusion, ensuring these principles guide all our work.

Most importantly, you will share our genuine passion for supporting disabled children, young people and their families, with a heartfelt commitment to creating a more inclusive society where all children can thrive.

Time Commitment:

The regular commitments include Board meetings, which are held four times a year in London in person, with an annual strategy away day every year. Our sub-committees typically meet online up to four times per year. Additional meetings with the Chief Executive and senior team will be required as needed, along with representing us at external events and meetings.

The overall time investment amounts to the equivalent of two to three days per month. Preparation time for meetings and decision-making is essential, with occasional visits to our services across England and representation at external events as appropriate.

We are committed to making reasonable adjustments to ensure this role is accessible.

If you are inspired to lead positive change for disabled children, young people and their families, we would love to hear from you. This role offers the opportunity to be part of something transformative, working alongside a dedicated team that believes in doing, not just discussing.

We particularly welcome applications from people with lived experience of disability, those from underrepresented communities, and individuals who reflect the diversity of the families and children we serve. We are committed to making our recruitment process accessible.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close Monday 8th September.

Do you - want to establish closer working relationship with the local police to improve community safety in Barnet?

Can you - spare a few hours a week to make this happen?

If so – we are looking for a Chair to lead Barnet's Safer Neighbourhood Board.

Role Overview: Lead Barnet’s Safer Neighbourhood Board, ensuring effective operation in line with MOPAC requirements. Manage all aspects of Board meetings and foster a collaborative environment.

Time Commitment: 4-5 hours per week on average

A Safer Neighbourhood Board is established in every borough giving local Londoners and victims a greater voice.

Barnet’s Safer Neighbourhood Board entails a team of volunteers and local agencies who will work together to advise the Borough Commander.

The Board consists of a wide range of individuals representing Barnet’s diverse communities alongside the statutory positions defined in the MOPAC Guidance[1], involving people of all ages and from all sections of the community. This includes those who may not have been actively involved before, who may be vulnerable or who have been a victim of crime.

Barnet’s Safer Neighbourhood Board will be required to:

Barnet’s Safer Neighbourhood Board will be required to:

 · Help identify and advise on Barnet’s local policing

· Monitor police statistical data, performance and confidence

· Fulfil a range of specific functions.

For more information please visit the role profile.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Lambeth and Southwark Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Communications and Administration Co-ordinator

Hours: Either 5 days a week, 9am-5pm, Monday-Friday or reduced hours to suit but covering the core hours of 9am- 3pm, Monday to Friday.

Salary: FTE from £35,327 p/a

Location: CDS UK London Office

OVERVIEW

This is an exciting opportunity to join our small, friendly team and to use your skills to develop our administration and communications function which is central to the smooth running of the organisation as it continues to grow. You will be working with a committed group of people, including clinicians working in all areas of the country, and making a real difference to the lives of patients.

CDS UK (the Clinic for Dissociative Studies) is a specialist psychotherapy service established in 1998, offering assessment and long-term specialist outpatient treatment to people with dissociative disorders, in particular dissociative identity disorder (DID - formerly called multiple personality disorder). Our patients have often suffered the most extreme forms of abuse and represent one of the most vulnerable and complex client groups. Whilst many of the tasks involved in the role are straightforward, there can be some emotional impact from working in this difficult field, so resilience is important.

CDS UK is a Charitable Incorporated Organisation (CIO) and an Independent Provider to the NHS and is subcontracted by NHS commissioning organisations nationally on a discretionary per-patient basis, where local mental health services are unable to provide appropriate treatment.

JOB DESCRIPTION

To act as a first point of contact for CDS UK and to support the smooth running of the administrative function within the organisation. Your role will also focus on ensuring a high quality of communication with our associates, patients, existing and prospective commissioners. You will provide support ranging from answering patient enquiries sourcing rooms for patients, greeting visitors to the building and registering new referrals as well as taking simple minutes of our weekly clinical meeting. Additionally, you will be responsible for ensuring that our website is up to date, compiling internal communications such as our newsletter and building our external company profile by increasing our LinkedIn presence.

Key Duties

Enquiries

· Acting as first point of contact when dealing with enquiries from potential patients and referrers and responding in an appropriate and timely manner using standard response templates where possible.

· Distributing telephone and email messages as appropriate and using initiative to pass these promptly to the appropriate member of the team, using judgement on urgency.

· Demonstrating an understanding and reassuring manner when dealing with patients and those related to their care.

· Ensuring a good understanding of CDS UK confidentiality policies and maintain these in all interactions with patients, professionals and other external parties.

Referrals

· Logging all new referrals onto CDS UK’s filing system and completing associated administrative tasks - e.g. creating an electronic folder, patient information sheet and sending acknowledgement letters.

· Ad hoc obtaining of additional medical records relating to referral patients (in liaison with Project, Office and Referrals Manager).

Assessments and Treatment

· Ensuring timely sending of all outcome measures, logging when these are received, and forwarding on to research team.

· Sourcing and confirming rooms needed for both one-off assessments and those needed for weekly therapy sessions.

Recruitment and Onboarding

· Setting up interview panels: finding dates; confirming with attendees; providing copies of relevant documentation and filing confidential information appropriately.

· Managing the onboarding process: ensuring new staff and associates have DBS checks; taking up and circulating references; administering new starter forms; ensuring contracts are in place.

Communication

· To support the Business & Operations Director in the development of a communication and public relations strategy and assist with implementation.

External communication (Online presence)

· Ensuring all content on the website, is accurate and up to date. Regularly spot checking to ensure that the website is functioning properly. Escalating appropriately to identify if changes need to be made.

· Ensuring any new material to be sent externally is CDS branded and of a high standard.

· To manage the CDS LinkedIn account and any future suitable other Social Media sites, to ensure that regular, relevant, high-quality content is posted to raise awareness of the work CDS does to both Commissioners, potential new Core Staff & Associates, other Health Care Professionals and people who may experience DID.

· To manage the LinkedIn account followers, connecting with relevant professionals to increase our reach.

Internal Communication

· To support the engagement of both core staff & associates by ensuring regular communication such as the newsletter is compiled and sent out in a timely fashion

· To support with the planning of staff team building sessions and CDS organised team social events when asked to. Sourcing venues, inviting associates and ensuring that the planning does not exceed the stated budget.

Agenda-setting and minute-taking

· Organising and circulating the agenda for weekly clinical meetings.

· Taking concise and accurate minutes, circulating to colleagues and filing appropriately.

Electronic filing

· Ensuring electronic files are correctly structured and up to date.

· Undertaking a data cleansing role to ensure quality, consistency and accuracy of information in line with CDS UK’s data retention policy.

General Administration

· Warmly welcoming patients, professionals and visitors to the building, showing them the facilities and offering refreshments.

· Sorting and distribution of all incoming post.

· Typing and editing reports/letters for clinical staff.

· Attending monthly internal business meetings and maintaining an action log.

· Arranging refreshments for meetings as required.

· Booking travel and accommodation where needed.

· General office duties including filing and photocopying as required.

Projects

· To support the Business & Administration team with projects as and when required during seasonally quieter periods.

Other Duties

· Along with other admin staff, ensuring the building is clean, tidy and well-organised.

· Covering for the Executive Assistant when they are absent.

We look forward to hearing from you.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Surrey Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We are seeking a corporate fundraising volunteer to support our charity’s growth. This role offers an excellent opportunity to shape our charity’s future while contributing to a meaningful cause.

We’re a small charity that supports women at the most vulnerable times of their lives: becoming a teenager, a parent and during midlife, when suicide rates are at their highest. We do this through counselling, coaching, therapeutic groups, wellbeing days and nutritionist support.

What impact will you have?

Help us shape our new corporate offer and your support will help us reach more women seeking mental health support.

Description

We are looking for a volunteer who can support us in creating:

· Help us to develop a corporate fundraising offer

· Identify potential corporate partner prospects

· Support with creating tailored proposals and presentations backed by insight and storytelling

· Seek local networking opportunities

· Help in planning and delivering key corporate events

· Contribute to cultivation plans for senior leaders within corporate partners

Skills

· At least three years’ experience working for a charity in partnerships

· Experience managing corporate partnerships, supporting or managing charity of the year, or strategic giving partnerships

· Excellent relationship-building skills

· Creative thinker with the ability to identify different opportunities within a project or partnership

· Experience of problem-solving and implementing solutions

· Good writing skills and communication skills with an eye for detail

· Strong prospect research, networking, and pipeline management skills

· Strong team player who is self-motivated, enthusiastic and passionate about working for Release Therapy for Women