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If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.
You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.
This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.
If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our NMP’s are integral members of our multi-disciplinary and multi-agency teams, delivering recovery orientated alcohol and drug intervention services. Offering care for presenting clients, prescribing and/or making amendments to prescriptions of opiate and/or alcohol substitute treatments and other related medications, they take a lead role in developing the prescribing clinic, acting as a point of contact for other workers and partner agencies around prescribing issues.
Where: Tower Hamlets London
Hours: 37.5h per week
Contract: Fixed term until 23rd October 2027
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- Assess, diagnose, plan; implement and evaluate treatment/interventions and care for service users
- Prescribe and review medication for therapeutic effectiveness appropriate to service user needs and in accordance with evidence-based practice and national and local protocols, and within scope of practice
- Prioritise health problems and intervene appropriately to assist the service user in complex, urgent or emergency situations seeking immediate advice and direction from the Clinical Lead if needed
- Assess, update, and refer service users for BBV vaccination and immunisation programmes. Support service users to adopt health promotion strategies that promote healthy lifestyles
- Communicate effectively with service users and carers, anticipating barriers to communication and recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
- Maintain effective communication within the organisational environment and with external stakeholders, acting as an advocate for service users and colleagues where necessary
- Produce accurate, contemporaneous and complete records of consultation, consistent with legislation, policies and procedures
- Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation. Be actively involved in the annual appraisal system
- One day a week late cover (12 - 8pm)
About you:
- Qualified pharmacist with current GPhC registration and two years’s post qualification experience OR First level registered nurse with a current PIN AND three years post qualification experience
- Qualified Non-Medical Prescriber
- At least one year’s relevant and recent experience of working within substance misuse treatment
- Sound and demonstrable knowledge of harm reduction and health promotion interventions
- Ability to assess and recovery plan service users and formulate written reports as necessary
- Ability to communicate confidently and effectively, verbally and in writing
- Full driving licence and access to own transport, or ability to demonstrate easy movement between services, if necessary
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Flexible working arrangements
- Paid ‘Wellbeing’ hour each week along with a Employee Assist Programme
- Protected CPD time
- Free access to the RCNi learning platform
- Annual reimbursement of your NMC fee
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only we will not be engaging agencies for this vacancy.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
A note about using AI in your application:
AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.
We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.
There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.
Salary Range (pro rata if part time)
CGL points 43 to 48 (£48,987.04 - £54,663.24)
ILW / OLW /Fringe
Inner London Weighting (£4,236.47)
Closing Date
15/9/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
This role presents a rare and fantastic opportunity to join our small, committed team of staff running a well-respected local charity with the support of a large team of highly trained volunteers. Our current post holder has been a huge asset over the last 6 years in updating and streamlining all our finance systems, but is making the move to a full time role locally.
Our charity focus is primarily helping families with pre-school children who are experiencing additional challenges, with an additional project for primary school age children and their parents to improve relationships through therapeutic play approaches.
If you like a hands on, multi-tasking role, covering all aspects of a small charity's finance functions, working within a hugely warm, friendly environment, knowing your work significantly contributes to the fantastic work of this local charity, then this part time role would suit you well.
DBS Check (Enhanced Level) will be required. 8% Pension contribution.
We help to ensure, through a holistic family approach, that children living in the Harborough District stay safe, thrive, develop and learn.


