JOB TITLE: Community Support Worker
RESPONSIBLE TO: Community and Families Manager
HOURS OF WORK: Part-time 28hours (evening and weekend work will be required)
LOCATION: Hybrid – in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable)
DURATION: Fixed term 24 months (with potential for extension, funding allowing)
SALARY / GRADE:Grade 3 / £24479 per annum fte – pro-rata
KEY WORKING RELATIONSHIPS
• Community and Families Manager
• Head of Community Services and communities team
• Adoption UK Scotland and Kinship service colleagues
• The Adoption and Kinship Community in Scotland
• Local Authorities and external commissioners
PURPOSE OF THE ROLE
• To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities.
• To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability.
• Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network.
• To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.
• To be part of the wider communities within Adoption UK Scotland, working across teams and services.
• Work collaboratively with colleagues across all services areas of Adoption UK
MAIN DUTIES AND RESPONSIBILITIES
• Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults.
• Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.
• Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups
• Attending events to promote the wider work of AUK Scotland at conferences or support groups
• To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes
• To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate.
• To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities.
• To work alongside Adoption UK colleagues to develop and improve resources and services for our communities.
Criteria
EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE
- Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential)
- Experience of engagement and direct work with families and/or young people (Essential)
- Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)
- Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable)
Skills and abilities
- Report writing and record keeping (Essential)
- Excellent communication skills, both written and verbal (Essential)
- Ability to build and maintain relationships (Essential)
- The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)
Accountability
- Liaise with colleagues to share updates and information
- Report to supervisor and relevant managers and external commissioners on activities
Behaviours
- Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
- Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
- Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
- Contributes to an open and honest culture
- Encourages challenge and creativity, transparency and consistency.
- Leads by example.
- Offers outstanding service to members.
- Promotes cross functional team working, sharing skills and knowledge
- Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
- Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
- Takes pride in own development, committed to achieving high standards and agreed objectives
Registered Charity
51 - 100
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Hospice at Home’s skilled team of Registered Nurses and Healthcare Assistants provide our exceptional core services of palliative and end of life care and support people in their last year of life also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.
We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.
Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families.
Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria
Job Summary
We are seeking a dynamic and experienced Major Gifts & Individual Giving Lead to join our fundraising team.
This role leads the operational development of Hospice at Home Carlisle and North Lakeland’s Major Gifts, Individual Giving and Legacy programmes, and support in the development of Trust & Foundation applications.
As a new area of focus for the organisation, the postholder will be responsible for designing, launching and growing a full supporter journey for individual donors—from regular giving through to mid‑value, major gifts and Legacy giving. They will build and manage a strong pipeline of donors and prospects, cultivating long‑term philanthropic support for the charity.
The role also carries responsibility for developing strategic corporate partnerships with a focus on Corporate Social Responsibility (CSR), Environmental, Social and Governance (ESG) alignment, and values‑led partnerships that deliver sustainable mutual benefit.
They will drive the charity’s communications and supporter experience. Working with the wider fundraising team, the postholder will help design and deliver a communications plan, oversee development of social media, maintain website content, and produce print and digital materials to support fundraising and raise awareness of fundraising opportunities.
Key Responsibilities
- Lead Individual Giving, major donor, legacy and Trust & Foundation income streams.
- Develop and steward high‑value supporter and corporate relationships aligned to charity values and ESG.
- Produce compelling fundraising communications, proposals and impact reporting.
- Use insight and performance data to drive income growth and supporter engagement.
- Line manage fundraising operations and ensure effective systems, reporting and compliance.
- Work collaboratively across the organisation to deliver integrated campaigns and strong supporter journeys.
- Act as a professional ambassador, building relationships within the community and with partners.
Essential Requirements
- Degree‑level qualification (or equivalent experience) and GCSE English and Maths (or equivalent)
- Significant experience delivering major donor, individual giving, legacy and/or corporate fundraising, with a track record of securing substantial or multi‑year income
- Proven ability to develop and deliver fundraising strategies, programmes and compelling cases for support
- Excellent relationship‑building, communication and presentation skills, including handling sensitive conversations
- Strong analytical capability, using data, insight and CRM systems to inform decisions and improve performance
- Confident, creative and persuasive storyteller across written and verbal communications
- Experience building new programmes and partnerships, including CSR/ESG‑aligned corporates
- Ability to manage people, priorities and multiple deadlines effectively
- Strategic, detail‑focused, proactive and resilient, with a strong values‑led and supporter‑centred approach
- Sound knowledge of fundraising regulation, GDPR and best practice
- Full UK driving licence, access to a vehicle, and willingness to work occasional evenings/weekends
Desirable
- CIOF Certificate/Diploma or specialist fundraising training
- Communications or marketing experience
- Experience within the charity, hospice or healthcare sector
Our offer to you:
- Salary £28, 645.50 - 37.5 hours per week
- Contributory pension scheme
- 25 days annual leave plus Bank Holidays
- Annual leave purchase scheme
- Enhanced Employee Assistance Programme (EAP) covering you and your immediate family over 18
- Learning & Development opportunities
- Volunteer ‘Give a Day’
- Mileage allowance
- Free onsite parking at Head Office
- Cycle to work scheme
- Flexible Working and Family friendly policies and procedures
- Staff complementary therapy days
- Onsite (head office) employee counselling
- Wellbeing focus including specialist wellbeing room
- REAL job satisfaction – knowing that your work means something and your contributions matter
How to apply:
For acopy of the full Job Description and Person Specification please contact us.
We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we recognise that different thoughts, circumstances and experiences help us to provide outstanding care for all of our patients and their families.
To apply for this role please send a copy of your current CV including full work history and a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us before 23:00 Wednesday 20 May 2026.
This job advertisement may close earlier than the stated deadline if exceptional candidates are identified earlier in the process, so we encourage all interested applicants to submit their applications as soon as possible.
Interviews will be held in person in two stages at Valley Court, Dalston, Cumbria - 1st stage interviews will be held on Thursday 28 May 2026 and 2nd stage interviews will be held on Friday 05 June 2026. Pre-screening calls will take place where there are a high number of quality applications.
All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service check (DBS) and Right to Work.
Please provide your CV with full career and education history and a cover letter or summary.
The client requests no contact from agencies or media sales.
Thank you!
Lloyds Bank Foundation
Head of Programme Design and Organisational Development
Starting Salary: £66,438 (if London-based); £61,872 (if not London-based)
Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask)
Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a leadership opportunity to shape how the Foundation designs, delivers and strengthens its programmes across England and Wales.
As Head of Programme Design and Organisational Development, you will lead the Foundation’s approach to programme design, organisational development and volunteering, ensuring everything we do is high quality, evidence-informed and grounded in lived experience.
You will set the standards, frameworks and tools that underpin programme design across the organisation, working closely with Programme Leads to design new programmes and strengthen existing ones. You will also lead our organisational development offer, ensuring charities and partners are supported to become stronger, more resilient and better connected.
Alongside this, you will shape how volunteering contributes to our work, embedding it across programmes and ensuring it supports both community capacity and connection.
You will work across teams and directorates to ensure programme design, organisational development and volunteering are fully aligned and working together to deliver meaningful community-led change.
About You
We’re looking for an experienced and credible leader with a strong background in programme or service design, ideally in complex or multi-partner environments.
You will bring a deep understanding of how organisational development builds capacity and resilience, alongside experience of using evidence and insight to improve programmes and outcomes.
You will be confident developing frameworks, standards and approaches that ensure quality and consistency, while also enabling innovation and learning.
You will be a collaborative and relational leader, with strong partnership skills and the ability to work across internal teams and external organisations. A commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Thursday 28th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Tuesday 9th June 2026
Second Interview: Thursday 18th June 2026
Registered Charity
21 - 50
We support small, local and specialist charities across England and Wales.
