External relations and advocacy manager jobs

About Sophie Hayes Foundation

Sophie Hayes Foundation is a small but mighty charity supporting women survivors of modern slavery and human trafficking as they rebuild their independent lives, free from re exploitation for the long-term.

We provide an employability programme which enables survivors to rediscover their skills, build their confidence and sense of purpose, develop workplace skills, and open up opportunities for work placements or volunteering. We also offer a conversational English course, a digital skills programme, and run a survivor network CREW (Creative Resilient Empowered Women).

We do all we can to meet survivors where they are in a complex system, flexing and adapting to need as it arises. We also do not accept a system which fails survivors, leaving them at risk of re-exploitation, and engage in policy and advocacy campaigns based on our lived and learnt experience.

In the words of our participants, “The Programme changed my life’s trajectory. We explored our purpose and discussed the idea of work and career as a central part. Sophie Hayes Foundation should not underestimate how much it plays a big role in people's lives.”

About the Role

We can’t do any of this work without brilliant and concerted fundraising efforts. SHF is independent and relies on funds from grant-making bodies, individuals, and businesses in our supporter community.

This role will be at the forefront of the realisation of SHF’s bold strategic ambitions. You will work alongside our small and dynamic executive team to unlock growth, develop new approaches and communicate our impact.

You will build a lead small, effective and positive fundraising and communications team.

You will develop deep and meaningful relationships with the individuals and organisations while support SHF’s work – and new supporters we have not met yet.

You will be hands on, getting stuck into grant applications, prospecting, communicating, and developing new engagement programmes.

We know small charity fundraising is no mean feat – you will get all the support and engagement you need from the SHF team and Board to do you very best work, in a hugely meaningful context.

You will have the opportunity to get involved in any and all parts of the organisation’s work, including policy advocacy, lived and learnt experience co-design, research and service delivery.

If you are an energetic, positive, collaborative and experienced fundraiser, we can’t wait to hear from you! You can find out more about the mission and values of Sophie Hayes Foundation our website: 

Objectives

FUNDRAISING

• Leadership of successful portfolio of grant funding, including stewardship of existing funders, and growth to new ones through high quality applications and proactive identification of opportunities.
• Development and implementation of income generation and diversification strategies, most particularly through major donors programme and corporate partnerships.
• Working alongside Executive team to develop programmes enabling new sources of funding to be opened up.
• Building close relationship with existing supporters and using network to significantly expand network and prospects, through supporter engagement journeys.
• Ensuring all fundraising activity is in line with the required legislative frameworks and complies with best practice.
• Funding to be opened up
• Building close relationship with existing supporters and using network to significantly expand network and prospects, through supporter engagement journeys.
• Ensuring all fundraising activity is in line with the required legislative frameworks and complies with best practice.

COMMUNICATIONS

• Developing the charity’s existing communications efforts into a coordinated, coherent, and impactful strategy, across all communications channels and traditional and social media.
• Developing and implement opportunities to raise the charity’s profile and engagement.
• Working alongside team members to develop and publicise the charity’s policy and advocacy activities, creating and leading innovative communications campaigns.
• Overseeing the production of all branded materials.
• Overseeing the charity’s duty of care to participants who share their stories, ensuring we approach this with due care and sensitivity, working with the Designated Safeguarding Lead.

MANAGEMENT 

• Managing and monitoring all parts of income generation and communications, especially high-quality impact reporting.
• Managing fundraising budget – setting budgets, reporting against them, managing funds, reporting to Board risk & finance committee on fundraising.
• Building a highly effective small team of 2-3 people – outcome-focused and empathetic line management of team members.
• Contributing as key member of Senior Executive Team to organisational strategy and decision-making.
• Acting as a senior leader and figurehead within the charity for all parts of development and fundraising.
• Working closely alongside the Board to unlock potential for income generation and communications.
• Undertaking any other duties as directed by the CEO which may be required. Experience & Skills
• Significant success and experience of impactful charitable fundraising from a diverse range of income streams, especially grants, major donors, and corporates. Or comparable experience of business development in another sector.
• Experience of communications campaigns, PR and marketing.
• Convincing and engaging written and verbal communication skills.
• Ability to build excellent collaborative working relationships across a wide range of people; colleagues, external partners and funders.
• Highly organised. Ability to prioritise workloads, project manage and deliver to deadlines, often with competing priorities.
• A knowledge of the Modern Slavery sector & trauma-informed practices is desired but not essential, but a commitment to the vision, purpose, and values of Sophie Hayes Foundation is important.
• Effective line management skills and ability to deliver alongside and through small team.
• Positive, creative, entrepreneurial, and solutions-focused.
• Proactive, dynamic, able to work effectively independently. 

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Leeds. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is a fixed term role until 31/03/2027 with the opportunity to be made permanent subject to contract renewal.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

We reserve the right to withdraw this role early if a suitable candidate is found  

?Interviews are planned for week commencing 27th April 2026.

REF-227 633

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Bullingdon. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is a fixed term role until May 2027 with the opportunity to be made permanent subject to contract renewal.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews will be held on a rolling basis.

REF-227 635

We’re looking for a strategic, creative and collaborative Head of Brand and Marketing to lead our public identity, supporter engagement and campaign visibility. This is a key leadership role responsible for shaping how we present our work, grow our profile and inspire support for people affected by serious and life changing injury.

This role will lead the work to shape and strengthen the Day One brand, ensuring it is consistent, inclusive and compelling across every touchpoint, from national fundraising campaigns to service information. Responsible for leading and developing a small, talented team creating a supportive environment where creativity and collaboration thrive. Working closely with colleagues across Fundraising and Services, you’ll bring teams together around shared campaigns and supporter journeys that deepen engagement and expand our reach. This role blends high-level strategic planning with practical delivery leadership ideal for someone who thrives in purpose-led environments and wants to build a brand that truly makes a difference.

What You Will Bring 

You’ll bring experience in brand and marketing that goes beyond delivery with a track record of shaping how an organisation is seen, understood and supported. That might be from the charity sector, or from campaigns that focused on health, justice or hidden disabilities. You may have worked on sensitive storytelling, built public trust, or led bold campaigns that asked people to think differently. 

Or you might bring experience from a commercial or corporate brand environment with a strong sense of audience insight, creative direction and campaign strategy and a desire to apply that thinking to a cause with real impact. 

Wherever you come from, you’ll understand the value of a trusted brand and how powerful it can be when it's clear, consistent and human. You’ll be stepping into a space where strong foundations already exist and bringing the skills, energy and confidence to help us go further. To strengthen how Day One Trauma Support shows up, build our reach, and grow a brand that truly reflects who we are and the difference we make. 

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: 9am Monday 13th April 2026 

Interviews:  

First stage virtual: Monday 20th April 2026 

Second stage in-person (Leeds): Wednesday 29th April 2026 

For further information, please see the attached recruitment pack.

Are you an experienced Legacy Administrator or Assistant Legacy Officer looking for your next opportunity?

Great Ormond Street Hospital Charity are hiring for a permanent Legacy Executive, a critical role within our Legacy Management team.  The successful candidate will be responsible for some of our core administrative duties and a blend of legacy casework beyond just pecuniary gifts, working with the team to manage risk and maximise the value of our legacies.

The team are supportive, collaborate and work closely together to manage and honour gifts left in Wills. It's a detail focused environment, but one where you can share knowledge, offer guidance and celebrate success together. 
 

Salary
The salary for this position is £35,023 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector.  To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• You will manage your own varied caseload of legacy gifts, playing a key role in ensuring income is received efficiently while balancing legal responsibilities with sensitivity and care.
• You will be at the heart of legacy operations, setting up and maintaining accurate records across systems, giving you real ownership of high-quality data that informs decision-making and drives performance.
• You will build meaningful relationships with executors, families and professional contacts, using every interaction as an opportunity to show appreciation and strengthen long-term supporter connections.
• You will collaborate across teams on engaging projects such as legacy events and the Book of Remembrance, helping to celebrate supporters’ stories and bring their impact to life.
• You will use your attention to detail to track income, review estate valuations and ensure compliance with legal and regulatory requirements, helping to maximise the value of every gift. 
• You will play an active role in improving processes and shaping how legacy management works, with opportunities to contribute ideas and enhance the team’s effectiveness.

Skills, Knowledge and Expertise

• Experience managing detailed, process-driven work where accuracy and organisation are essential within legacy, legal or estate administration environments.
• A clear understanding of how Wills and probate work, and confidence applying this knowledge in a practical setting.
• Strong communication skills, with the ability to explain information clearly and handle sensitive conversations with empathy and professionalism.
• Ability to manage your own workload, prioritise effectively and keep multiple cases progressing at the same time.
• Confidence working with databases or record systems, maintaining accurate information and using data to support decision-making.

We’re looking for a Senior Coordinator for our multiple disadvantage team to manage and deliver commissioned services, currently the Early Help for Adults service. This is a service commissioned by Manchester City Council, delivering 1:1 support to adults throughout Manchester.

We’re looking for someone with strong line management skills who will support, develop, and manage project staff to deliver excellent support to the participants on the programme while achieving contract targets and outcomes.

You will be responsible for supporting, developing, and managing project staff on the Multiple Disadvantage team and capturing learning, monitoring, and evaluation of service delivery. Partnership working and influencing is also a key element with the role and delivering workshops and training to share programme learning to wider stakeholders.

Please note: EHA may not be the only commissioned service that this permanent role will manage, given the fixed term nature of commissioned services.

We are looking for someone who is proactive and flexible – putting their commitment to the people on the programmes at the centre of their work. We deeply value diversity and lived experience and what it can bring to a team/role, and we welcome applications from people who may have faced disadvantage.

For all the details of the role and how to apply please download the job pack below.

About the role:

At Single Homeless Project, we believe every young person deserves the chance to build a life beyond crisis. As our Young Person’s Psychotherapist, you’ll play a vital part in making that happen. Working within our in house Psychotherapy team, you’ll provide one-to-one psychotherapy and co-produced psychoeducation groups for young people aged 16–25. Your work will focus on prevention, helping young people make sense of their experiences and build the tools to manage life’s challenges before they reach breaking point.

You’ll be part of a multi-disciplinary team offering a psychologically informed service - collaborating closely with support staff, managers and other professionals to create safe, empowering spaces where young people can explore their emotions, relationships and aspirations. From helping a young person understand their experiences of trauma, racism, poverty, family violence and parental substance to facilitating group discussions on understanding their emotions, assertiveness and boundaries in relationships. 

This is a chance to use your clinical skills where they matter most - in a dynamic organisation that’s committed to growth, reflection and learning. You’ll be supported with regular supervision, access to professional development, and opportunities to shape how psychotherapy continues to evolve across SHP. Join us, and help us break cycles, ignite change and create new possibilities for London’s young people.

About you: 

• Experience providing in-person psychotherapy sessions as a qualified Psychotherapist or Psychologist for a minimum of 2 years including substantial post-qualification experience with young people. 
• An understanding of complex support needs, including but not limited to mental health issues, complex trauma, substance use, youth offending and physical ill health, along with the potential barriers to engagement with services both residential and in the community. 
• An understanding of psychologically informed environments (PIE) and how service development can be achieved in collaboration with clients, staff team and service management. 
• Experience of facilitating team led clinical case discussion, providing staff psychological support and critical incident de-briefs.
• Experience of building trust with young people who may be wary of professionals and create a safe, supportive space. 
• A commitment to ensuring equality of access to psychological and psychosocial support to young people who face multiple systemic barriers, with the aim of involving young people in shaping their own support and outcomes. 
• You’re organised, communicate clearly, and committed to inclusive, anti-discriminatory practice in all you do. 
• BCP, BPS or UKCP registration or full BACP accreditation.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 12th April 2026

Interview date: Monday 20th April 2026 at our Head Office in Kings Cross or a Young Person's service in Greenwich. 

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Are you passionate about the Samaritans’ mission and eager for a new challenge?​

We’re looking for a part-time Executive Assistant (20 hours per week) to support our Executive Leaders and help Samaritans continue to be there for people when it matters most.​

As an Executive Assistant, you’ll be highly organised and a great communicator. You’ll be responsible for providing highly efficient and effective support across all administrative and organisational activities. Working in a responsive team you will be one of the first points of contact for the Executive Leadership Team and will assist with administration and organisation of diaries for meetings and travel arrangements, preparing briefs and drafting a range of communications. You’ll attend key meetings in a supporting role and ensure efficiency and timely support to the Leadership team.​

​You’ll also assist with front-line reception administration services in the Ewell (Surrey) Office as required.

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Contract terms:

£32,000 - £34,000 per annum, plus benefits (£18,285 - £19,428 pro-rata for 20 hours)

Permanent

Part-time, 20 hours per week

Predominately office Based in Ewell (Surrey), with occasional opportunity to work from home

Some occasional out of hours and weekend attendance at events/meetings.

We are passionate about flexible working. Talk to us about your preferences.

​

​What you'll do:

• ​Manage the diaries of our Executive Leadership Team, prioritising demands where required
• Coordinate travel, accommodation and other logistical arrangements
• Prepare, check and administer paperwork for meetings, ensuring deadlines are communicated and met
• Provide coordination support to our Senior Leadership Team for key meetings and activities
• Draft correspondence for the Executive Directors and monitor responses
• Coordinate the preparation and dissemination of reports and documentation
• Liaise with key stakeholders on behalf of the Executive Leadership Team, building and maintaining positive relationships
• Provide reception cover when required

​

What you’ll bring:

• Strong written and oral communication skills, with the ability to build relationships with internal and external stakeholders at all levels
• Knowledge of general office administrational functions
• Excellent organisation skills with proven ability to prioritise competing deadlines and demands
• Ability to produce clear documentation
• Strong attention to detail
• Experience of working with sensitive and confidential information
• Ability to maintain a professional approach, even when working under pressure
• Experience of working within the charity sector, and project support or project management is desirable.​

See full Job Description and Person Specification

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to one application question and to upload your CV and cover letter.

Applications close: ​09:00am on Monday 13th April 2026

Interviews will be held at our office in Ewell (Surrey) w/c 20th April

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

We are seeking an exceptional leader who can act as a credible spokesperson and ambassador for the Catholic Union, building trusted relationships across the Church, parliament and wider society and helping to grow the Catholic Union’s influence and engagement in the years ahead.

Founded in 1870, the Catholic Union of Great Britain brings Catholic laity and Catholic social teaching to the public square across England, Wales and Scotland. Working in partnership with dioceses, parishes, MPs, MSPs, MSs, peers and Catholic organisations, our vision is of a society in which Catholic laity are informed, equipped and encouraged to engage in public life.

Our work is shaped by three key themes: engagement, education and encouragement. Through these we foster informed participation in public debate, help Catholics and the wider public understand contemporary social and political issues through a Catholic lens, and inspire greater confidence for Catholics to contribute to civic and community life.

In recent years the Catholic Union has developed from being largely volunteer-led into a more professional and strategically focused organisation, strengthening relationships across the Church and wider society. Our Weekly Briefing, now read by around 6,500 people each week, has become a key channel for parliamentary reporting, Catholic news and reflection.

As Director, you will lead the Catholic Union at an exciting moment in its development. You will represent the Catholic Union publicly, strengthening relationships with bishops, diocesan leaders, parliamentarians and Catholic organisations. You will act as a trusted ambassador for the Union, grow our channels of influence and engagement, and work with Trustees, Council and a small experienced team to support the organisation’s continued development.

If you are inspired by the opportunity to serve as a public voice for a respected Catholic organisation and help foster thoughtful dialogue and engagement in public life, we would love to hear from you.

For more information, please see the job pack attached. Closing date 10th April.

Use your leadership abilities to strengthen and encourage the persecuted church around the world.

Today 388 million Christians experience high levels of violence and oppression for their faith. And the shocking thing is that most people in the UK don’t know about it. Open Doors UK and Ireland raises awareness about the growing levels of persecution and enables people to join a huge underground global network which is keeping the church alive in the most dangerous and difficult contexts - despite the determined efforts of extremists to eradicate Christianity.

As we identify with people suffering for their faith, through prayer, giving and taking action, we see our faith grow. We see the church here become the mature body that we are called, in Scripture, to be.

We are now seeking a Chief Executive Officer to lead this work through a season of missional growth, opportunity and ambition. The CEO will be pivotal in raising the profile of the persecuted church, deepening connections with the church in the UK and Ireland and influencing Government to protect Christians around the world.

To that end, the CEO will be a strategic leader, highly relational in approach, agile and nimble in mindset, delivery-oriented and passionate about strengthening the church.

If that sounds like you please see the job pack attached and prayerfully consider applying. You can expect to have your own faith, reading of Scripture and prayer-life, transformed!

Closing date for applications is 8th May 2026.

Head of Principal Gifts
Employer: University of Manchester
Salary: £59,966 to £71,566, depending on experience with scope to go beyond for an exceptional candidate
Location: Hybrid working, Manchester

We are looking for our new Head of Principal Gifts to work with our highest level of donors, securing principal gifts in support of the University of Manchester's key priorities - gifts that are truly transformational and enable us to tackle some of the world's greatest challenges.

We're taking our big gift fundraising to the next level with the launch of a dedicated Principal Gifts programme, and we're looking for someone to play a key role in shaping that transformation, building deep, lasting relationships with top-level donors in the UK and internationally.

With our inspirational new strategy in place and our first-ever university-wide philanthropic campaign, CHALLENGE ACCEPTED, launched in November 2025, this is a pivotal moment for Manchester and for your career.

Reporting to the Deputy Director, Principal Gifts, you'll be joining a brilliant, values-driven team with a fantastic pipeline of prospects, strong existing relationships, and academics who are fully engaged in what we're building together.

Great things happen at The University of Manchester every day - from finding new treatments for cancer and discovering wonder materials like Nobel Prize-winning graphene, to providing life-changing scholarships and influencing government policy to help the world's poorest people. This is the work your fundraising will make possible.

If you're a major gifts or big gift fundraiser ready to make your mark at a world-renowned institution and take that next career-defining step, we'd love to hear from you.

Closing date: Midnight on Monday 20 April 2026

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

The University of Manchester is partnering with Constellate Global Talent on this search. No agencies please.

Job Title - Head of Legal Aid and Billing

Contract - Permanent

Hours - Part Time, 28 hours per week (0.8 FTE) with some flexibility around working hours

Salary Range - £38,400 to £46,400 per annum (£48,000 to £58,000 FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.

The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the four days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.   

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 29th April 2026 at 23.59pm

Test and Interview date: W/C Tuesday 5th May 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Finance and Business Operations Director will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, compliance with Health and Safety, and the efficient running of The Dudson Centre.

The postholder will act as Company Secretary, overseeing governance and compliance, and also serve as the organisation’s Money Laundering Reporting Officer.

As a member of the Senior Leadership Team, the role contributes to strategic planning and organisational development, as well as supporting VAST’s day-to-day delivery.

What we're looking for

• Qualified accountant (ACA, ACCA, CIMA, etc.)
• Significant experience in financial management and business operations in the VCSE sector.
• Strong leadership and strategic planning skills
• Knowledge of charity finance, governance, and compliance.
• Excellent communication and problem-solving abilities.
• Ability to travel locally and work occasional evenings/weekends.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Croydon, 12 Surrey Street Croydon CR0 1RG

Contract: Permanent

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. It is an exciting and important time to be joining Crisis. We work with thousands of people across the country so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness. 

About the role 

As an Engagement and Assessment Worker, you’ll be part of Crisis Skylight Croydon’s exceptional Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach Crisis Croydon including some of the most excluded, vulnerable people in the borough. The Engagement and Assessment Advisors are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers and supporters. You will be providing information about Crisis services, delivering a high-quality triage and assessment service and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. As well as managing a small caseload.
Crisis uses a case management approach, and the successful candidate will be expected to attend case management meetings as well as reflective practice and full team meetings. You will also be expected to work collaboratively with external partners and Crisis Skylight Croydon’s Progression and Learning Teams.

About you 

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundried way.
• Experience of working in a Psychologically Informed Environment and in a way that ensures that members with all levels of need can access the service
• Customer service experience with a commitment to delivering the highest standard of customer care
• Strong interpersonal skills including effective written and verbal communication skills
• Knowledge of homelessness, housing and benefits
• Ability to manage a caseload
• Good working knowledge of Word, Excel and Outlook

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 6th April at 23:59

Interview process: Competency-based interview and interview task to Case Study sent to shortlisted candidates prior to the interview

Interview date and location: Wednesday 15th April (in-person) at Crisis Skylight Croydon, 12 Surrey Street Croydon CR0 1RG

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094