Want to use your task orientated, people centric, facilities skills to help us deliver a professional, collaborative and fun work environment at WaterAid's London office? You will be playing a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere!

Join WaterAid as our new Facilities Co-ordinator where you will play an integral part in changing normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.

The WaterAid Property, Facilities and Reception team are a small (but high performing team) who make a big difference by ensuring the London office is a safe, engaging and inspiring place to work.

This is a fully office-based role, with a permanent full-time contract. The successful candidate is expected to be based in our office at Canary Wharf, London.

As our Facilities Co-ordinator you will support the Facilities Manager in making WaterAid a great place to work. Ensuring that the UK office is managed to a high standard and provides an efficient and agile working environment for staff to thrive in. You will be a pro-active, hands on member of the team who is people and task focussed and support the Reception team to ensure all front of house services are performed to a high standard.

You'll also:
* Support with the management of all onsite facilities and office-based services.
* Oversee daily/weekly health and safety checks.
* Carry out maintenance checks across the office, checking for problems and resolving were possible, or escalating.
* Support with managing onsite security including issuing and cancellation of all security ID passes and administration of our security data base.
* Support with the management of contractors and suppliers as required.
* Ensure a high level of housekeeping is achieved throughout the office.
* Oversee daily meeting room checks (including resetting of furniture), escalating issues as required to ensure resources are ready for use each day.
* Oversee weekly new starter inductions including locker allocation etc.
* Support the Reception Supervisor including covering the reception desk (adhoc only).
* Act as a First Aider and Fire Warden.
* Deputise for the Facilities Manager or Reception Supervisor if required.

To be successful, you'll need:
* A levels or equivalent (must have good command of English/grammar)
* Minimum 1 years' experience within office-based facilities management and/or experience of working on a facilities helpdesk
* Experience of health and safety management eg Fire, First Aid
* Strong IT skills, with good working knowledge of MS Software (i.e. Microsoft Office Word, Excel and Outlook)
* Experience of and commitment to delivering excellent customer service

Salary: £22,160 to £23,300 subject to experience with excellent benefits

WaterAid benefits include:
* 36 days holiday (including Bank Holidays)
* Option to buy an extra 5 days annual leave
* We offer a generous pension plan with employer contribution of up to 10%
* Wide range of flexible and agile-working arrangements
* Season Ticket Loan
* Free annual eye tests
* Pay as You Give charitable giving scheme
* Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
* Sabbaticals
* Volunteer Day

How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into the same document in either Word Document or PDF format.

Applications will close 23:59 on 25/04/2021. Availability for interview is required w/c 03/05/2021.

Additional Information
WaterAid is currently located at Canary Wharf, London and this will be your location and contract base. Due to current restrictions on office capacity the majority of our staff are working from home. All aspects of this including how we are supporting homeworking and the office transition will be discussed at the interview stage with you.

We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us.

We are looking for someone with relevant skills and experience to take forward our work on hate crime and community engagement and cohesion. On hate crime, they will be able to build on RECC’s pioneering community-based approach, working with our Community Witness and Support Team and supporting hate crime victims both individually and through mutual support groups. Much of the recent focus of our community engagement work has been through the Redbridge Equalities Forum, and they will have the opportunity to steer its development into a post-Covid world. And on community cohesion they will have a key part to play in the development of a proposed major new initiative in two of Redbridge’s most deprived and divided areas.

This is a challenging agenda, the more so for a part time worker, and their highest priority initially will be to work with the Trustees to find the funding needed to enable the post both to become fulltime and to continue beyond March.

Redbridge Equalities and Community Council is a well-established and hard-working equalities organisation with its roots in community relations and race equality work, based in Ilford, and working mainly in the London Borough of Redbridge.

As the Facilities, H&S and Admin Coordinator (Youth Hubs) you will be responsible for providing a COVID-19 secure and well-functioning, work and youth hub environment in our two youth clubs, based in Westminster. You will ensure the health and safety of the building and equipment at the youth hubs.  You will maintain and replenish equipment and supplies.

You will support the co-ordination of record keeping and paperwork related to the youth workers and to youth hubs’ operations. You will support the senior youth hubs staff and Senior Leadership Team (SLT) with administrative tasks, including monitoring, events, reporting, communications and HR.  You will be the central point for IT queries and administrative support at the Youth Hubs and may co-ordinate the work of office volunteers (as required).

This is an interim role as systems are developed and embedded. At the end of the interim period we will review our youth hub facilities and administrative requirements moving forwards.

About Future Men

Future Men is a specialist charity that provides emotional and practical support for boys and young men. Through our practice-led services, we work with boys and men from childhood to 25 to help them become healthy, dynamic, future men. From structured school programmes and youth hubs, to individual one-to-one sessions and outreach work, we provide the vital support and advocacy that changes boys and young men’s lives for the better. We focus our work with boys and men who face structural discrimination and disadvantage, including of race, income, and community.

Our Youth Hubs play a key part in helping boys and young people’s personal and social development. Based in Westminster, The Amberley and Churchill Gardens Youth Hubs, provide spaces for young people aged 8-19 to take part in activities such as music production, sport and games, as well as development programmes such as healthy relationships, inclusion and diversity training. Bridging the gap between formal and non-formal education, we help young people learn about themselves, and others around them to create positive outcomes for their futures.

How to Apply

For the full application pack please see the Future Men website

• Review the Job Description and Person Specification
• Download and complete the Future Men job application form
• Download and complete the Equal Opportunities form
• Return the forms by the closing date: 11pm, Tuesday 20th April 2021 via email  
• Interview date: 28th April 2021       

We are looking for an IT Coordinator to join our IT Team with full responsibility for providing ongoing support to the organisation working closely with internal stakeholders at all levels.

About the role

This role will assist in the coordination and maintenance of the organisation’s IT networks and systems to ensure that they are effective in supporting the needs of our departments and residents and to act as a link between end-users and managed IT services provider. Providing technical and administrative support to departments and users in order to ensure that they can make optimum use of the organisation’s IT networks, systems, and associated hardware and software, you will be responsible for improving and developing IT skills for residents, including online capability and access to technology.

About you

To be successful in this role you will need to have a demonstrable level of experience within a similar IT support focused role and will be fully charged with providing IT support, system administration, digital communication and compliance, and policy.  A proven track record working within local authority, volunteering, independent, charity, or a social housing association is also a real advantage but not essential.

Key skills:

• Experience of working within a customer-facing IT Team
• Knowledge of working in a cloud environment Experience in managing users and their access rights in a cloud environment
• Experience of fixing common problems with networks, PCs, laptops, printers or other hardware
• Relevant undergraduate degree or equivalent qualification
• Proficient user and highly knowledgeable in Office 365

About applying

Our people are the key to our success. We aim to attract a diverse community of employees and volunteers from a broad range of backgrounds, demographics, and cultures and create an inclusive environment in which everyone can succeed and flourish. We want to foster a culture in which everyone is united around our shared vision, values, and common purpose, and in which individuals are active participants and stakeholders in our success.

During the COVID-19 pandemic face to face interviews may be substituted by video conferencing interviews to respect social distancing and keep people safe.

The closing date given is a guide only. There may be some occasions where we might have to close a vacancy once enough applications have been received. Therefore, we ask you to submit your application as early as possible to avoid disappointment.

To have an informal discussion about this opportunity, discuss support for disabled applicants or to find out more about our commitments to diversity and inclusion please contact the People Team.

This post is subject to an Enhanced DBS check.

About LivedHealth

LivedHealth is a newly-established digital health startup. We are a free, online video resource that shines light on difficult long-term health challenges. Expert insiders—patients and professionals—tell it like it is.

Founded in September 2020, LivedHealth is a Community Interest Company; a non-profit social enterprise limited by guarantee. We are a five-strong team with an aim to change the face of public engagement in health. We believe health information is more effective when it’s powered by lived experience. 

LivedHealth is currently producing video content for and with two health communities: Multiple Sclerosis and Long Covid. You will be joining the organisation at a really exciting time as we will be expanding our operations to a further long term health challenge in due course.

About the role

Core hours Mon-Fri 9am-5:30pm, with opportunity for flexibility

In this key role, you will be coordinating the logistics of our day-to-day operations, feeding in on the LivedHealth content process end to end. As Programme Coordinator, you will provide crucial coordination support to LivedHealth production staff, video participants and clients prior to, during and after video production. You’ll report to the Programme Manager.

With an affinity for and deep interest in digital content with a social impact, you’ll also have the instincts to optimise the co-production of our video content with those living with long term health challenges, ensuring our content meets user needs. You’ll also support the team in the management and dissemination of content on our social channels. This is the perfect role for a skilled logistical coordinator, great communicator and all-rounder who is looking to make an immediate impact with a new, non-profit team.

For the safety and wellbeing of LivedHealth participants and staff, all video recording will be conducted remotely for the foreseeable future; as such this role is currently home-based. There may be semi-regular travel required as and when social distancing restrictions are lifted.

Deliverables
Day-to-day logistics:

• Lead on operational communications to video participants (LivedHealth hosts and guests) to arrange day-to-day filming activities and respond to any enquiries

• Responsible for keeping Content Planner up to date and supporting release of content as per our production schedule

• Coordination and administration of interviews in line with production calendar: liaising with hosts and guests to arrange recording times, setting up video conferencing meetings, issuing calendar invitations and supporting participants throughout

• Creating and distributing clear briefing materials/scripts as required

• Attend internal meetings and circulate summary action points

• Conduct research around video topics and treatments as required

• Ad hoc administrative tasks
   

Stakeholder engagement and communications:

• Oversee day-to-day communications with video participants using our communications platforms

• Monitor LivedHealth general inbox, escalating enquiries to relevant team member where necessary

• Draft monthly newsletters to LivedHealth participants/stakeholders

• Lead on client communications, supported by Programme Manager
   

Content dissemination

• Draft effective social media marketing copy for video content

• Support LivedHealth team in managing and releasing content via social media channels

• Supporting the team in content development as necessary

Key skills:

• Excellent written and spoken communication skills

• Strong organisational and administrative skills

• Ability to facilitate group discussions in a productive and efficient manner

• Attention to detail and facility with data entry, experience of managing databases and Google suite

• Ability to manage competing priorities and deliver to a high standard in a fast-paced, changing environment

• Proactive approach to problem solving

• Adept at community engagement

• Adaptability, enthusiasm and determination

• Knowledge of and interest in health news

Experience:

• Previous professional experience in organisational/coordinator role

• A history of streamlining processes and communications

• Events coordination and organisation

• Professional experience communicating with stakeholders of all levels

• Previous experience of facilitating sounding boards, focus groups and other public involvement strategies is desirable

• Experience of working in a coordination capacity in health, science or media sectors is desirable

• Experience of delivering external comms using communication software e.g. Slack, Discord, Mailchimp is an advantage

• Experience of working in digital content delivery is an advantage

Who we are

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.

Who we are looking for

Can you work in a team and use your own initiative to develop a range of sporting and athletic clubs and related activities for students?

LSESU is looking for a Sports Coordinator to work within our Sports and Recreation team to support student volunteers in setting up and developing sports clubs and activities. 

Sport and physical activity are integral parts of the student experience at LSE. The Students’ Union has 40+ student sports clubs that cater to a range of standards, from beginners through to high performance athletes. Our teams compete in a range of leagues and fixtures, including British University & College Sports and London University Sports League. 

You will act as the first point of contact for sports club leaders and will drive improvements of club activities and events including administering fixtures, facilities, finance, training, and a wide range of administrative processes. You will also work closely with the Gym team and activity class programmes to ensure a streamlined delivery of sport across both sports clubs and recreational activities to ensure our provision is championed within the LSE community.

The successful candidate will be committed to using their skills and knowledge to assist sports club leaders and will have personal experience of higher education. The role will require excellent administration and organisational skills, a methodical approach to managing information and sophisticated interpersonal skills. Ideally you will have experience with sports fixture administration, providing exceptional customer care and working with and training volunteers. 

For more information regarding the role, please read the full job description on our website.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Benefits and Perks

In return for your passion and experience we offer:

• 25 days holidays per year 

• Additional closure periods at Christmas and Easter 

• Free LSE Students’ Union gym membership, advice from dedicated professionals, wth a wide range of activities including yoga classes, dance classes, pilates classes

• Cycle to Work scheme enabling significant savings on bicycle purchase

• Access to LSE staff training courses

• Ability to purchase TOTUM (NUS) card giving wide range of discounts

• Flexibility for work-life balance

• Interest free Travel loan

How we recruit

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:

• Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
• Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. 

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Want to apply?

To apply please complete our online application which can be found on our website.

As our Sales and Admin Coordinator you will play a key part in the future success of Hindleap Warren. You will be passionate about the importance of young people learning outside the classroom, as well as making an active contribution to business development and providing excellent customer service to the 320 different schools and youth groups that visit every year.

The role involves:

• Responding to booking enquiries and contacting prospective customers to meet Hindleap’s annual income targets
• Ensure Hindleap’s Spreadsheets, Booking Diary and CRM database are updated in real time
• Provide an effective and organised office environment with an efficient reception service including answering the telephone and welcoming visitors
• Providing tours of the centre and grounds to teachers, parents and children
• Working with the Sales & Marketing Manager to develop new products and advertising initiatives to increase income.

The deadline for applications is Tuesday 27th April 2021, 17:00 pm

London Youth embraces equality, diversity and inclusion.  We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.

Hours:                20 hours per week, 11:30am - 4:30pm Monday - Thursday

Salary:              £11,312 per annum (based on £21,210 pro rata)

Reporting to:     Home Operations Manager

Location:            Mercy UK, Oxenhope, BD22 9JE

Interview Date:   Interviews will happen as and when applications are received 

Please note: This position carries an Occupational Requirement (OR) on the grounds of gender, religion and belief in keeping with current guidance. The post holder must identify as, and be biologically female, and be able to demonstrate a Christian belief and value system in line with Mercy UK’s core objectives, statement of faith and values.

Here at Mercy UK we have a passion for God, passion for people and passion for excellence – this means we

are committed to becoming an organisation where team members feel supported, valued and challenged to

deepen their personal and professional growth. As an agile and fast-moving team, we seek to give our very

best in attitude and activity in seeing hope restored and lives transformed.

As the Fitness Coordinator, your experience and your natural talent for seeing the individual person – their needs, desires, personality type and learning style – allows you to engage each individual participant online and onsite, in fitness strategies which complement and contribute to their individual freedom journeys.

Through innovative and creative development and delivery of training plans, workshops, goal-setting and new experiences, you create safe and enjoyable access for all participants to engage in a fitness programme that is right for them; helping them to set healthy goals and a healthy balance. Your organisation skills means that balanced meals are prepared on time and are well-portioned, and you see all these things as key life-skills towards maintaining life-long freedom.

Your experience in areas such as personal training or physiotherapy, enables you to identify deeper needs, seeing where participants require more focussed or even pastoral / spiritual support in the areas of physical wellbeing and you work collaboratively with the Mercy programme team and a network of professionals to deliver this support. 

The Mulberry Centre (TMC) is an award-winning cancer information and support centre and an independent charity, based on the grounds of the West Middlesex University Hospital in Isleworth, West London. It has been open for over 19 years and has provided services and support to more than 15,000 people. 

We are seeking an Operations Coordinator to work closely with the Finance and Operations Manager.  We are looking for an individual who will support and coordinate the smooth running of the Centre’s operational and support services, enabling The Mulberry Centre to deliver quality services with a professional and caring focus.  You will need to be a warm and welcoming team player, be proactive and an office all-rounder supporting your colleagues.

If you are interested in the work of The Mulberry Centre and have the relevant experience to perform this significant role, we would very much like to hear from you. 

Mustard Tree is a charity that helps people to learn new skills, find work, secure accommodation. Through our community shops we provide food and the resources needed to create a home. We offer warm, creative and aspirational spaces and opportunities for people to improve their lives.

Working with the Services Manager and a team of staff and volunteers in the support service function within the Mustard Tree. This role will focus on supporting clients who may be sleeping rough or at risk of homelessness from our busy reception.  This includes providing effective and high-level customer service in our reception area as well as providing on the job training to our Freedom Trainees.

The salary is dependant on experience including experience of leading teams. The role is based in Ancoats but willingness to travel to our sites in Salford to provide cover as required is essential.

What you will be doing:

• Meet and greet visitors, ensuring high level of welcome and customer service is delivered
• Provide 121 support around a range of enquires including finance, benefits, housing, and effective and well managed signposting into other services including healthcare.
• Identify any potential disturbances before they happen, escalating incidents and safeguarding risks, and maintaining a calm, professional manner.
• Providing public toilet access using the key discreetly with the aim of providing help and the bathroom facility whilst preventing drug taking in the toilet
• Managing enquires from all our guests including people who may be sleeping rough and/or distressed including organising referrals and food parcels
• Organising the day’s referral appointments and details of visitors due in that day including managing any people waiting by ensuring they are given an approximate time to see someone
• Manage and deliver ad-hoc referrals in line with the process and using discretion (meeting room/quiet space) to provide dignity when completing the referral
• Answering visitor’s questions about Mustard Tree its services, projects and activities.
• Handling the Reception email and post light administration tasks such as printing and photocopying to keep the display unit and notice boards up to date with forms and posters
• Accepting donations from donors and asking for their contact details so we can thank them
• Using laptops as well as the retail system to help set up accounts with Mustard Tree for people including using the Master Till to log referrals onto the kudos system
• Support and train Mustard Tree volunteers in Reception duties using the Volunteer Training manuals
• Manage the health and safety requirements of the support services including risk assessments, lone working policy, staff wellbeing and incident management

General Work duties:

• Support Freedom trainees to develop skills and behaviours and feel part of the community
• Work within health & safety guidelines and Mustard Tree policies and procedures
• Supporting other staff and sites, providing practical relief cover for work-streams 
• Take responsibility for professional development, attending training courses as required
• Leading by example, embodying Mustard Tree values and represent the charity as required
• Contribute towards being an environmentally responsible organisation as part of day to day activities including recycling and supporting ‘paper-lite’ practices
• Other tasks and duties relevant to the role as required by the organisation

What we are looking for: Person Specification

Essential 

• Effective communication and good interpersonal skills, including verbal, written and presentation
• Flexible and enthusiastic approach, able to work on their own initiative as well as work cooperatively.
• Kind and encouraging, and enjoys working with a diverse range of people
• Personal accountability with a positive and proactive approach to problem solving
• 5 x GCSEs including English and Maths, or equivalent qualifications and ability to use IT systems
• Minimum of 2 years’ experience working in front line roles within 3rd sector/charity
• Experience of working with people who are homeless or in risk of homelessness including managing 121 conversations and providing support
• Experience dealing with unsatisfied customers, and decision making.

Desirable

•  Knowledge of health and safety regulations and governance
• Knowledge of safeguarding, mental health first aid and incident management including respect for confidentiality

Deadline: 12 noon 27th April
First assessment day: 30th April

To apply please send us your CV and a cover letter explaining why you would like to be considered for the role and how you meet the requirements specified in the person specification  (no more than 2 pages).

* Please note that applications will be screened to ensure they meet the minimum criteria prior to shortlisting.  

Do you have experience of working in a care environment. Do you have the passion for a role where your work will have real worth and impact. Would you like to have a job where you are helping people age 65 plus to regain independance after a hospital stay. Then please read the Job Description for more information and the Personal Specification for the qualifications and experience needed for this role.

Lambourne End Centre are looking to recruit a Fundraising and Marketing Coordinator.  The post holder will be responsible for raising revenue and capital funds primarily from trusts, companies and through organising fundraising events to support the work of the Centre. They will also be required to promote the Centre to potential funders, user groups and the public.  Candidates will need to demonstrate that they can think creatively, use initiative and work productively with colleagues.  They need to have excellent written and verbal communication skills and the ability to enthuse others.

This exciting opportunity will ideally suit someone at the early stages of their career in charity fundraising.

The post will be based on a 35 hour week, but will involve flexible working including occasional evenings and weekends.

Due to the nature of the work the post will be subject to an enhanced CRB check.

Lambourne End Centre is a fantastic 54 acre site in south west Essex full of opportunity.  The Centre boasts residential accommodation and training facilities, outdoor adventure activities, and a working farm with dedicated environmental areas.  These are used to generate a wide range of programmes which promote and deliver personal development and training opportunities for young people, especially those at risk or with problems in traditional mainstream educational environments.  All the programmes are designed to encourage team building, problem solving and communication skills, as well as build confidence.

The closing date for applications is Monday 26th April 2021 at 5pm, and interviews for shortlisted candidates will be held on Wednesday 5th May 2021.

Age UK Sheffield is looking for an Urdu speaking Independent Living Coordinator to join our innovative service working with older people across Sheffield. 

If you have drive, enthusiasm, a solution focused approach, can provide excellent customer service and have the ability to raise expectations about what is possible in later life this position is for you. 

You will be a confident people person, highly organised and enjoy taking responsibility, listening and practical problem-solving. You will relish working in a constantly evolving environment and enjoy developing relationships with partner organisations. You will have the ability to inspire and engage older people including Asian elders. You will be a brilliant listener and quick to understand the wants and desires of others. You will be comfortable managing a case load of customers and facilitating access to services, resources and facilities and will receive training to support with benefit applications.

 Closing date for applications: Tuesday 4th May 

 Interviews: there will be a 2 part recruitment process to be held on Monday 17th May

We value diversity and are an equal opportunities employer, as well as a Disability Confident employer. 

Here at Human Appeal we have an exciting opportunity for a Senior Monitoring and Evaluation Coordinator to join our team based in Cheadle, Greater Manchester (although the role will initially be home-based during Covid-19 restrictions). You will join us on a full-time basis as part of an initial 1-year fixed term contract with a view to progressing into a permanent role. In return, you will receive a competitive salary of £30-35k per annum.

Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

As Senior Monitoring and Evaluation Coordinator, the successful candidate will develop, lead and oversee a monitoring and evaluation (M&E) framework to encompass programme planning, evaluation, data and knowledge management and monitoring. This will include monitoring and evaluation system design, implementation roll-out, and budgeting, as well as supporting country offices and downstream partners with proposal writing, log-frame and indicator development. The post-holder will also be responsible for delivering training and M&E technical support to staff at Human Appeal country offices and downstream partners. The role will entail the development of quality assurance strategies and ensuring compliance with institutional requirements. We are ideally looking to appoint somebody immediately to this role.

Benefits of joining us as our Senior Monitoring and Evaluation Coordinator include:

- 35 days Annual Leave
- Matched pension contribution
- Employee discounts and memberships
- Prayer facilities
- Opportunity to really make a difference!

Key duties and responsibilities of the Senior Monitoring and Evaluation Coordinator:

- Design and develop the global M&E framework, policies, forms, data and knowledge management systems to create a consistent and effective M&E process at Human Appeal
- Lead on all aspects of M&E in the programme department and oversee all M&E processes in country offices and with downstream partners
- Prepare and lead on Human Appeal Core Humanitarian Standard certification both at HQ and country level
- Establish a bank of performance indicators which should be specific, measurable and relevant
- Provide constructive M&E feedback and recommendations through monitoring and evaluation reports
- Deliver lesson learning workshops to the Human Appeal programme department, country offices and downstream partners
- Develop a beneficiary complaints mechanism aligned to industry standards i.e. CHS
- Deliver M&E training to Human Appeal programme department, country offices and downstream partners
- Contribute M&E technical expertise to institutional funding bids to secure institutional income year-on-year
- Ensure country office projects adhere to donor compliance, legal regulations, industry standards and organisational policies

What we’re looking for in our Senior Monitoring and Evaluation Coordinator:

- Graduate in a related field, e.g. International Development or Economics, ideally with a Master’s level qualification
- Accredited / certified in Monitoring and Evaluation with a Core Humanitarian Standard certification
- At least 5 years’ experience in a similar role at an INGO, conducting monitoring and evaluation activities for donor-funded initiatives
- Strong technical knowledge of M&E theory, MEAL systems and processes
- Proven experience in reviewing, monitoring and evaluating programmes, and using quantitative and qualitative methods and approaches
- Solid project management experience with the ability to manage multiple project strands simultaneously
- Experience in planning and managing surveys, developing and refining data collection tools, and with data quality assessments and oversight
- Experience of using participatory approaches in development projects
- Demonstrable experience of producing Programme Impact reports
- Fluent English is essential. Additional languages, e.g. Arabic, Urdu are desirable
- Passionate and knowledge about the international development sector

This would be an ideal role for an experienced Monitoring and Evaluation Coordinator looking to make a difference in a rewarding role within the Charity Sector!

We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis so for the best chance of success please click ‘apply’ today to become our Senior Monitoring and Evaluation Coordinator – we would love to hear from you.