Facilities volunteer roles

Why we want you

Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.

Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.

Come and join our team! We value all our volunteers and the unique skills and experience they bring.

We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.

What you will be doing

• Attend group forums for veterans within the prison environment.
• Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
• Promote the services available to family members.
• Establish an agreement around the rate of visits with the VCJS team and the prison.
• Record the support offered to veterans accordingly and appropriately.
• Complete monitoring reports.

The skills you need

• Be over 21.
• Have a good level of fitness to able to move around a prison quickly - including stairs.
• Excellent listening skills.
• Awareness of boundaries and confidentiality.
• Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
• Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
• Good IT skills.
• An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
• You will need to declare potential conflicts of interest, for example any family connection with the prison.

What's in it for you

• Full training provided with regular ongoing support.
• You gain criminal justice sector experience and build your CV.
• You can make a real difference to the lives of Veterans who are in the justice system.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

We currently have a vacancy for a three hour per fortnight Office Volunteer Role, 9.30am - 12.30pm.  Option to work in our small office or from home.  Are you good on the phone?  Able to learn an online database system?  Enjoy being part of a small team?  Kew Neighbourhood Association needs you as part of our team.

KNA’s Office Volunteers are the link between KNA’s 40+ Driving Volunteers and our 200+ beneficiaries in Kew – who are often elderly and vulnerable.  Our beneficiaries phone the KNA Office requesting to go to medical appointments and to get The Avenue Club.  The role of our Office Volunteers is to link our Volunteer Drivers with people in Kew who need transport. 

"It’s an opportunity to use my office skills whilst helping the local community.  It's lovely to speak with our clients." - KNA office volunteer.

Our Charity

Kew Neighbourhood Association (KNA, Charity no. 1196093) was established in Kew in 1977 by local residents. 

KNA’s charitable objectives are the provision of services and facilities for people in Kew who are housebound or have mobility difficulties, without regard to race, sex, politics, religion, etc.  KNA has a committee of Trustees, including a Chair and Treasurer, and is administered by 3 part-time salaried staff from a small office in St Luke’s House, Sandycombe Road. Our office volunteers can use this space or work from home. 

KNA is funded principally by grants from other charities, from Richmond Council and by donations and fundraising events.

KNA’s current activities are:

• providing lifts by volunteer drivers in their own cars to those needing transport to medical appointments (e.g., GP or hospital) and to day centres, etc. (mainly the Avenue Club in Kew);

• providing volunteer companionship to isolated residents by periodic visits in their homes, accompanying them for local walks and to local cafes, cinema, theatre, cricket, etc.;

• assisting those in need of help with shopping and some light gardening;

• providing Moments of Joy to help our beneficiaries feel remembered in and valued by their community including an annual tea party for clients. 

Statistics

KNA has over 200 clients, around 40 drivers, and 28 companionship volunteers.  KNA carries out about 3,000 driving, shopping, gardening, prescription pick up and companionship jobs each year in Kew, TW9.

Volunteering for KNA is extremely flexible.  It is designed to fit around you and your other commitments. We do ask for a minimum commitment of helping for six months as it costs money to carry out DBS checks and to onboard volunteers.

Why we want you

Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.

Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.

Come and join our team! We value all our volunteers and the unique skills and experience they bring.

We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.

What you will be doing

• Attend group forums for veterans within the prison environment.
• Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
• Promote the services available to family members.
• Establish an agreement around the rate of visits with the VCJS team and the prison.
• Record the support offered to veterans accordingly and appropriately.
• Complete monitoring reports.

The skills you need

• Be over 21.
• Have a good level of fitness to able to move around a prison quickly - including stairs.
• Excellent listening skills.
• Awareness of boundaries and confidentiality.
• Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
• Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
• Good IT skills.
• An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
• You will need to declare potential conflicts of interest, for example any family connection with the prison.

What's in it for you

• Full training provided with regular ongoing support.
• You gain criminal justice sector experience and build your CV.
• You can make a real difference to the lives of Veterans who are in the justice system.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.

Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.

Come and join our team! We value all our volunteers and the unique skills and experience they bring.

We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.

What you will be doing

• Attend group forums for veterans within the prison environment.
• Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
• Promote the services available to family members.
• Establish an agreement around the rate of visits with the VCJS team and the prison.
• Record the support offered to veterans accordingly and appropriately.
• Complete monitoring reports.

The skills you need

• Be over 21.
• Have a good level of fitness to able to move around a prison quickly - including stairs.
• Excellent listening skills.
• Awareness of boundaries and confidentiality.
• Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
• Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
• Good IT skills.
• An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
• You will need to declare potential conflicts of interest, for example any family connection with the prison.

What's in it for you

• Full training provided with regular ongoing support.
• You gain criminal justice sector experience and build your CV.
• You can make a real difference to the lives of Veterans who are in the justice system.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Join the Board!

We are looking for a new non-executive director (board member) for our group of award-winning social enterprises.  Our unpaid (trustee-like) board members are central to ensuring Down to Earth’s impact continues to grow whilst maintaining excellent accountability and good governance.

What are we looking for?

Being a non-executive director, we need committed and passionate people who believe we can create a better world together.  As you’ll see in the Specification, we are looking for a skill set in Finance.  We encourage different perspectives and backgrounds and people from different sectors.

Not business as usual

We are most definitely not “business as usual”.  As a group of social enterprises, we operate on a non-profit distributing model but strive to make a healthy surplus to further our impact.

Expected hours and location

We hold board meetings 6 times a year in our hand-crafted Gower (Swansea) venues on Fridays. Four board meetings are Friday mornings between 9am and 12pm and two board meetings are strategy days (9am to 3pm).  We are open to some virtual attendance but would prefer mostly face to face. Ad hoc input is also expected depending on project and business needs.

Our group of social enterprises

We have 2 social enterprises: Down to Earth Project (DTEP) and Down to Earth Construction (DTEC).  Both are identical in their Article of Association and both are companies limited by guarantee.  DTEC is a wholly owned subsidiary of DTEP.  We are looking non-executive directors for both companies.

Benefits

The non-executive board member roles are unpaid, though we cover expenses and any necessary training. Board members are also able to use Down to Earth sites for personal and work purposes, as well as our EV charging facilities, for free.

Term of appointment

Board members are appointed on a 4 year term with the potential to renew up to 2 times.

Responsibilities:

As a non-executive director, you will be registered as a director with Companies House. Responsibilities include:

•  Accountability and governance

•  Advice

•  Specific support to the team

Board member specification:

We are looking to appoint at least 1 new board member with experience in the following area:

· Finance – Chartered Accountant; financial strategy, budgets and governance on key financial decisions

Skills, Knowledge & Experience: Essential

•  Minimum 5 years experience in one of the areas in the specification

•  Strong communication skills

•  Passion to create a better world for people and nature

Skills, Knowledge & Experience: Desirable

•  Welsh language

•  Board level experience

Are you interested?

Go to our website to download an application pack 

The Brompton Fountain is a children's charity working with those impacted by heart and lung conditions in Royal Brompton and Harefield hospitals. Our charity provides a wide range of vital resources, services, parent/carer amenities, and accommodation. We also fund medical equipment, facilities improvements and projects outside of the NHS remit. We are currently looking for a Fundraising and Events Volunteer to help our organisation . 

We would like the volunteer to help with:

• Stewardship at events to help families and guests.

• Supporting staff with admin at these events so that processes run smoothly.

• Communicating with families and guests who may share personal stories related to the charity. Feeling comfortable and confident to speak to people about our charity and what we do.

• Organising resources for fundraising and event days e.g care packs, running shirts, signage.

You will be supporting our Community Lead and Fundraising Officer who will provide an overview of our existing processes and be there to help you every step of the way. The Brompton Fountain has a strong team of staff and volunteers who you will be working collaboratively with as a team to support the families we are in contact with.

Your input will greatly affect not only the current impact of the charity and how we are able to support the families who need our services, but the longevity and outreach of our work by committing yourself to fundraising for our cause. 

Criteria

We are looking for a volunteer who:

• Does not need prior experience, passion and confidence are far more important!

• Is a great communicator and loves talking to people.

• Is confident and able to be proactive.

• Is flexible and adaptive.

• Is able to partake in physical labour e.g putting up gazebos and carrying around packages for events.

• Has attention to detail.

• Has the ability to drive or access travel around London and South-East as large/many items will be needed at events. 

• Is an empathetic person who is willing to have discussions with families around topics like health issues, additional needs, and bereavement.

• Understands the resource constraints of a small charity and is able to work with these.

• Is willing to have an enhanced DBS check.

• Is willing to partake in safeguarding training.

• Is willing to partake in onboarding training to understand our charity and the mission in more detail.

• Must be over 18.

Location

Whilst we are based at Royal Brompton Hospital, Sydney St, London SW3 6NP, your role will mainly be off site at different locations around London and the South-East to help at fundraising and community events.

Time

Due to our mission, we would greatly appreciate at least 6 weeks of your time, preferably more. This role would not be a set day a week, but rather be for fundraising and event days. These days would normally be Saturdays and Sundays, averaging once a month. We are an understanding and flexible organisation, and would be happy to discuss options with you. 

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Scotland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

Why we want you

Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.

Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.

Come and join our team! We value all our volunteers and the unique skills and experience they bring.

We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.

What you will be doing

• Attend group forums for veterans within the prison environment.
• Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
• Promote the services available to family members.
• Establish an agreement around the rate of visits with the VCJS team and the prison.
• Record the support offered to veterans accordingly and appropriately.
• Complete monitoring reports.

The skills you need

• Be over 21.
• Have a good level of fitness to able to move around a prison quickly - including stairs.
• Excellent listening skills.
• Awareness of boundaries and confidentiality.
• Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
• Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
• Good IT skills.
• An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
• You will need to declare potential conflicts of interest, for example any family connection with the prison.

What's in it for you

• Full training provided with regular ongoing support.
• You gain criminal justice sector experience and build your CV.
• You can make a real difference to the lives of Veterans who are in the justice system.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Bath Royal Literary and Scientific Institution seeks - Voluntary Cultural Activities Lead

Key information:

- Location: Bath, UK.

- Time commitment: ~0.5-1 day per week (varying week to week).

- Unremunerated: Voluntary role.

- Closing date: July 17th 2025.

Founded in 1824, the Bath Royal Literary and Scientific Institution (BRLSI) began as a social and intellectual hub for Bath's citizens. After a quiet period in the 20th century, the BRLSI was revitalised in the early 1990s. Today, it's a thriving organisation with nearly 900 members, hosting over 120 world-class lectures annually across diverse subjects. It also boasts what is likely the city's largest museum collection and a significant historic library.

The Bath Royal Literary and Scientific Institution promotes and advances science, literature, and art for the public benefit in the City of Bath. This is achieved through:

- Maintaining a museum with exhibits of historical, scientific, literary, or artistic interest.

- Providing a library, lectures, and educational facilities related to literature, science, and art.

- Promoting and publishing useful research in these fields.

The BRLSI operates as a volunteer-led charity, with its Board of Directors overseeing financial affairs and governance. Various committees manage activities, supported by a small team of employed staff. The Board has agreed to create a third committee to oversee cultural and educational activities, which will also report directly to the Board. This is a new volunteer role, established by the Board to lead cultural activities. The successful candidate will become a key member of the senior management team, and will chair a new committee (reporting to the Board) overseeing the organisation's cultural and educational activities.

The Cultural Activities Lead will oversee the development of a rich and varied programme of cultural, curatorial, and educational activities, attracting new audiences and building its reputation. They will facilitate the new committee’s management and advise the Board on strategy and policy. Furthermore, the Lead will establish successful and proactive relationships with local, regional, national and international organisations, helping expand the Institution’s cultural offering and commercial success.

The successful candidate will be a proven leader, experienced in heritage, cultural and/or curatorial sector governance. They will be skilled in project management, relationship-building and budgeting, with a background in volunteer-based organisations. The ideal individual will have Board-level experience and knowledge of capital development projects. They will be passionate about science, literature and the arts and committed to enriching the city of Bath for residents and visitors alike.

This is a rare opportunity to take on an important role at one of Bath’s oldest cultural and educational organisations and help them become a leading cultural destination.

For further details and to apply, please contact Sandy Hinks quoting the applicable reference number: MC2590

Bring your professional skills, passion and enthusiasm for vocational education and belief in the positive impact of education on raising aspirations and providing a base for future success in careers and higher education.

Applications close: 9 a.m. Monday 15th September 2025

Location: Hybrid/Southend, Purfleet and Basildon

Time commitment: 2 – 3 hours per month

About South Essex College

South Essex College is the largest and most diverse vocational curriculum provider across Essex, offering a range of courses from entry-level to honour degrees, and providing bespoke training hand-in-hand with employers in state-of-the-art facilities.

South Essex is a vibrant and ambitious region with the ability to create jobs, attract new industry and cultivate entrepreneurs and investment. As a result of both the pandemic and the need for economic recovery, there has never been a greater need for skilled professionals and retraining in our region, and the College is a key partner in rebuilding the local economy.

In an ever-changing educational landscape, the College occupies a unique space. Located within the Unitary Authorities of Thurrock and Southend and the Local Authority (Essex County Council) in Basildon, the College aims to meet the aspirations and ambitions of each of the Unitary and Local Authority Partners by contributing to their regeneration plans and helping to meet the skills needs of its local communities.

Its aim is to provide young people and adults with the professional and technical skills they require to meet the skills needed of local and regional employers, so that they can gain quality employment and, in turn, improve the local and regional economy.

About the roles

Governors make an invaluable contribution to the development of excellence in colleges. As a member of the governing board, governors set the mission and strategic direction of the College and scrutinise its performance. Governors are volunteers.

Becoming a governor provides many opportunities to contribute to your local community and is an excellent way of developing strategic leadership skills.

Who we are looking for

The College sits in a strong and enviable position to build on its existing solid foundations and move forward, looking to the future to successfully develop and grow. It has high ambitions to continue providing a responsive level of education to its students and to develop and strengthen its activities in alignment with the local economy.

It is in this context that the College is now seeking to appoint new Governors to join the Board and associated Committees with an understanding of the FE sector landscape and a background in:

• Organisational Development
• Education Technology/Digital Transformation
• Marketing
• Education (FE experience)

You will bring senior leadership experience and a portfolio of expertise from your sector to support, challenge, and hold the executive team accountable in all matters concerning the college and its associated business cycle.

More importantly, you will hold a passion and enthusiasm for vocational education and the impact that the sector has on the lives of our students in raising aspirations and providing a base for future success in careers and higher education.

Peridot Partners and South Essex College are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for these roles close at 9 a.m. Monday 15th September 2025.

Join Westfield Academy’s Board of Trustees to support strategic growth, educational excellence, and inclusive opportunity.

Applications close: 9 a.m. Monday 28th July 2025

Location: Watford, Herts

Time commitment: c. one day per month (25–30 hours per year).

About Westfield Academy

Westfield Academy is a thriving, oversubscribed single academy trust serving a diverse and dynamic community in Watford. With over 1,300 students, including a significant proportion eligible for free school meals and a growing number of learners with education, health and care plans, we are proud of our inclusive ethos and high standards.

Since converting to academy status in 2013, Westfield has consistently been rated “Good” by Ofsted, most recently in November 2024. Our ethos is centred on three drivers – Believe, Strive, and Achieve — and these are central to the culture of the school and underpin everything that we do. Our students are supported to reach their full academic potential and to grow into resilient, confident and compassionate young people.

We have an experienced and high-performing leadership team, excellent facilities and a growing reputation as the leading non-selective school in West Watford.

Our recent focus has been on improving student enrichment, strengthening financial resilience and ensuring a robust safeguarding framework. We are shaping our future ambitions, which include further capital investment and the development of our site, as well as other educational and community initiatives. Anyone joining Westfield Academy now has the opportunity to make a tangible impact and influence our future.

About the roles

As a trustee, you will play a key role in shaping the strategic direction of Westfield Academy. The Board is responsible for ensuring that the school delivers the best possible outcomes for students while maintaining sound financial management and effective governance.

Who we are looking for

For both roles, we are interested to speak to those who have governance experience.

For the education role, we are seeking someone currently or recently working in secondary school leadership, ideally at Assistant Head level or above. You will bring a strong understanding of attainment data, teaching and learning, safeguarding, and strategic school improvement. Experience with Ofsted inspection frameworks, curriculum development, or SEND provision would be valuable.

For the business leadership role, we are looking for a local employer or senior business figure with strategic oversight experience, financial acumen and a genuine interest in education and the local community. You will be comfortable operating in a governance setting and prepared to engage fully with the details of reports and strategic plans. Knowledge of organisational development, audit, or risk would be an advantage.

We particularly welcome interest from individuals with a local connection to Watford or the surrounding areas. This ensures our Board remains rooted in the community we serve and attuned to the lived experience of our students and families.

This is an exciting time to help lead an academy with strong foundations and real ambition. If you can bring the commitment and capabilities we are looking for, we would love to hear from you.

Peridot Partners and Westfield Academy are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidates will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 28th July 2025.

Why we want you

Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.

Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.

Come and join our team! We value all our volunteers and the unique skills and experience they bring.

We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.

What you will be doing

• Attend group forums for veterans within the prison environment.
• Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
• Promote the services available to family members.
• Establish an agreement around the rate of visits with the VCJS team and the prison.
• Record the support offered to veterans accordingly and appropriately.
• Complete monitoring reports.

The skills you need

• Be over 21.
• Have a good level of fitness to able to move around a prison quickly - including stairs.
• Excellent listening skills.
• Awareness of boundaries and confidentiality.
• Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
• Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
• Good IT skills.
• An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
• You will need to declare potential conflicts of interest, for example any family connection with the prison.

What's in it for you

• Full training provided with regular ongoing support.
• You gain criminal justice sector experience and build your CV.
• You can make a real difference to the lives of Veterans who are in the justice system.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.

Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.

Come and join our team! We value all our volunteers and the unique skills and experience they bring.

We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.

What you will be doing

• Attend group forums for veterans within the prison environment.
• Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
• Promote the services available to family members.
• Establish an agreement around the rate of visits with the VCJS team and the prison.
• Record the support offered to veterans accordingly and appropriately.
• Complete monitoring reports.

The skills you need

• Be over 21.
• Have a good level of fitness to able to move around a prison quickly - including stairs.
• Excellent listening skills.
• Awareness of boundaries and confidentiality.
• Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
• Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
• Good IT skills.
• An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
• You will need to declare potential conflicts of interest, for example any family connection with the prison.

What's in it for you

• Full training provided with regular ongoing support.
• You gain criminal justice sector experience and build your CV.
• You can make a real difference to the lives of Veterans who are in the justice system.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

We are looking for someone who’s great with people to support our centre with a variety of tasks. This will include meeting and greeting customers to our site, as well as helping out with administrative tasks and using our IT systems to support the rehoming of our pets. This role does not involve direct contact with our pets, but our Volunteer Reception Assistants provide vital support to our team so we can ultimately rehome more pets. If you enjoy meeting people and have some experience in a customer care or reception role, we’d love to hear from you.

Why we want you

We aim to give our customers a great experience every time they visit, call or email us and we need someone who can help us achieve this at our busiest times. Our rehoming centre often needs some support with administrative tasks so our busy animal care teams can prioritise spending more time caring for the pets in our care.

What you will be doing

• Meeting and greeting visitors
• Administrative tasks such as data input, photocopying, scanning, printing, filing
• Helping customers with enquiries and assisting them with paperwork
• Answering emails
• Speaking to customers on the phone
• Cash handling
• Helping to keep the reception are tidy and well-stocked

The skills you need

• Excellent customer care skills and a friendly manner
• Able to use IT and learn new systems
• Experience of an office or customer care environment is preferred
• Ability to work in a team and independently
• Willingness to learn and follow Blue Cross procedures and maintain confidentiality

What's in it for you

• You’ll gain a variety of experience for your CV
• You’ll learn new skills such as customer service, communication and team working
• You’ll meet new people and get involved with your local community
• We’ll provide you with all the training you need, including our GUEST customer service training
• You’ll be helping more pets in need

Disclaimer

As this role involves working with customers’ information, you will need to complete online GDPR training before you can start your new role. Reception facilities vary across our sites and the specific duties of the Reception Assistant will vary from centre to centre as appropriate. Blue Cross holds inclusion as a core organisational value. We positively encourage applications from eligible volunteers regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.