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Office & Administration Assistant – Key Responsibilities
Office management and administration
Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.
Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.
Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff.
Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services.
Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices.
Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support.
Recruit, support, supervise and train office volunteers where appropriate.
Facilities, health and safety
Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy.
Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities.
Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed.
Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required.
Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance.
Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate.
Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose.
Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.
IT and Systems
Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements.
Complete IT trouble shooting on behalf of staff and volunteers, with external support.
Order IT equipment as needed with external support.
Complete basic set – up tasks on staff and volunteer devices with external support.
Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group.
Organisational administration
Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials.
Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation.
Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs.
Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings.
Support the recruitment and induction of Trustees as required by the Nominations Working Group.
Support the People Manager with the onboarding and off-boarding of staff.
General
Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant.
Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness.
Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.
Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders.
Undertake any other reasonable duties consistent with the nature and level of the role.
Groundswell responsibilities and the Groundswellian Way
Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors.
We want to:
create a safe, friendly and respectful working environment
encourage transparent communication so everyone knows what is expected of themselves and the organisation
ensure everyone feels valued and celebrates individual strengths
promote diversity, equity and fairness in everything we do
encourage collaboration and working together.
Person Specification
Essential
Experience working in a busy office or administrative role.
Excellent organisational skills and attention to detail.
Strong IT skills, including Microsoft 365.
Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.
Experience coordinating meetings and maintaining administrative systems.
Excellent communication and customer service skills.
Ability to manage multiple priorities and work independently.
Understanding of confidentiality and GDPR.
Commitment to Groundswell's values and trauma-informed ways of working.
Desirable
Experience supporting charity governance or trustee meetings.
Experience coordinating health and safety administration.
Experience supervising volunteers.
Knowledge of facilities management.
Lived experience of homelessness or social exclusion.
Why join Groundswell?
Key Benefits
28 days annual leave plus bank holidays (pro rata for part time roles)
5% employer pension
Flexible working options, including hybrid and part-time arrangements
Reflective practice or Clinical Supervision with a trained therapist for all team members
Culture
Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager
Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team
Strategic input - Opportunities to input into Groundswell’s strategic direction
Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply please follow this link:
Please submit your CV along with a cover letter stating:
How you meet each of the areas outlined in the person specification above
Why you are interested in doing this job at Groundswell.
You can find a guide to writing your cover letter here, which includes some tips and general guidance.
The deadline for applications is 10am on Monday 17th August.
Interviews
Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years.
We are looking for a high-calibre candidate to join as Office Manager and Executive Assistant. You will be the main point of contact for our Senior Management Team, Trustee Board and Advisory Panel members and have the inside track on how the charity plans and implements both its strategic growth and its day-to-day operations. You will also act as Office Manager in our Head Office, and be part of our Facilities Team supporting our sites across the network.
The role is challenging and varied. You will work with a wide range of our stakeholders, both internally and externally, taking a professional yet friendly approach – you will have strong interpersonal and communication skills. You will have excellent organisational and analytical skills and be able to demonstrate meticulous attention to detail, excellent written skills and will be highly efficient. You will need to be able to gain the respect required to act as the voice of the CEO.
The role at a glance
Contract: Part-time (30 hours per week), permanent
Start date: September 2026 (or as otherwise agreed with candidate)
Working hours:
30 hours per week (typically 4 days per week, 09:00 to 17:30, but alternate patterns can be discussed with candidates)
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all.
Role is mainly office-based, with the opportunity to work from home one day per week.
Salary: £40,000 per annum pro rata (including £2,800 London contribution)
Pro-rated salary for 30 hours per week (0.8 FTE) is £32,000 per annum
Location: IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual leave:
Full-time staff entitlement, pro-rated for part-time staff:
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
Application deadline: 9am Monday 27th July 2026
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
QCCA has served Camden’s communities for more than 40 years.
Today we support more than 3,000 local residents every year through:
With an annual income approaching £2 million, multiple community sites and exciting plans for further growth, we’re investing in a modern finance function that supports excellent decision-making and long-term sustainability.
Why This Role Is Different
This isn’t a traditional Finance Manager role.
Yes, you’ll oversee management accounts, budgets and audit preparation.
But you’ll also have the opportunity to:
You’ll have the freedom to improve how we work—not simply maintain existing processes.
What You’ll Be Doing
You’ll provide strategic financial leadership while leading the modernisation of QCCA’s finance systems.
Working closely with our Chief Executive and Senior Management Team, you’ll:
Who We’re Looking For
We’re looking for someone who enjoys making organisations better.
You’ll probably have experience of:
Most importantly, you’ll be someone who enjoys solving problems, embracing technology and helping organisations grow.
We ask you to apply by sending us your CV and cover letter (2 pages) demonstrating your experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Salary: £65,000–£70,000 per annum (depending on experience)
Hours: Full-time (37.5 hours per week) or Part-time (30 hours per week considered, salary pro rata)
Location: Hybrid working between home and our offices at Great Portland Street and Kennington Lane, London
Reports to: Chief Executive Officer
Direct Report: Fundraising Assistant
About International Students House (ISH)
International Students House (ISH) is a unique charity in the heart of London's West End, bringing together students from across the world through affordable accommodation, social activities, welfare support and cultural exchange.
For over a century, ISH has been creating opportunities for young people from diverse backgrounds to live, learn and build lifelong international friendships. As we enter an exciting new phase of growth, we are investing in our fundraising capability to secure the long-term future of our charity and expand our impact.
We are now seeking an ambitious, strategic and relationship-focused Fundraising Manager to establish and lead our fundraising function.
The Opportunity
This is a newly created senior role offering the opportunity to shape the future of fundraising at ISH.
Working closely with the Chief Executive Officer, Board of Trustees and senior leadership team, you will develop and deliver a comprehensive fundraising strategy that grows philanthropic income and builds sustainable funding streams.
You'll lead on developing relationships with trusts and foundations, major donors, alumni, corporate partners and international supporters while creating compelling fundraising campaigns that inspire long-term engagement.
If you're an experienced fundraiser looking for the opportunity to build something meaningful and make a lasting impact, we'd love to hear from you.
Key Responsibilities
As Fundraising Manager, you will:
Develop and implement a 3–5 year fundraising strategy aligned with ISH's strategic objectives.
Build a diverse fundraising portfolio across trusts and foundations, major donors, corporate partnerships, alumni, community fundraising and international philanthropy.
Identify, cultivate and steward major donors and strategic partners.
Lead the development of compelling funding applications and grant proposals.
Secure significant income from trusts, foundations, government bodies and corporate sponsors.
Develop donor stewardship and recognition programmes that encourage long-term support.
Work collaboratively with Marketing, Alumni Relations, Events and CRM colleagues to deliver integrated fundraising campaigns.
Establish fundraising KPIs, monitor performance and report regularly to the CEO, Senior Management Team and Board of Trustees.
Manage and develop the Fundraising Assistant while fostering a collaborative fundraising culture across the organisation.
Ensure all fundraising activity complies with charity law, the Code of Fundraising Practice and data protection legislation.
About You
You will be a motivated fundraising professional with a proven track record of securing significant philanthropic income and developing successful fundraising strategies.
You'll bring:
Essential
Significant experience in fundraising, philanthropy or income generation.
Demonstrable success securing funding from trusts and foundations, major donors and/or corporate partners.
Experience developing and delivering fundraising strategies.
Outstanding relationship management and networking skills.
Excellent proposal and bid-writing abilities.
Strong financial awareness and project management skills.
Experience using CRM systems and analysing fundraising performance.
Excellent communication and stakeholder engagement skills.
A collaborative, proactive and results-driven approach.
Desirable
Experience within the charity, higher education or international education sectors.
Alumni fundraising experience.
Knowledge of UK trust and foundation fundraising.
Experience securing international philanthropic funding, particularly in North America.
Membership of the Chartered Institute of Fundraising or equivalent.
Fundraising qualification or professional accreditation.
Why Join ISH?
This is an exciting opportunity to build a fundraising function with significant scope for innovation and growth while helping transform the lives of students from around the world.
In return we offer:
Salary of £65,000–£70,000 (depending on experience)
Full-time or part-time working options
Hybrid working
25 days annual leave, increasing to 30 days with service
Defined benefit contributory pension scheme
Vitality private health insurance (Senior Management Team)
Healthcare cash plan
£3 daily meal allowance for use in our catering facilities
Sage employee benefits platform
Interest-free annual travel loan (after probation)
Eligibility
Applicants must have the legal right to work in the UK.
Join Us
If you are an experienced fundraiser who is excited by the opportunity to shape a new fundraising function, build meaningful donor relationships and help secure the future of an organisation that has supported generations of students from around the world, we would love to hear from you.
Apply now and help shape the next chapter of International Students House.
The client requests no contact from agencies or media sales.
Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.
This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.
Who are we looking for?
We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.
You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.
Person specification
Key requirements include:
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.
Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.
First-stage interview: Thursday 6 August
Second-stage interview: Thursday 13 August
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.