Family support jobs

To work closely with the General Manager to provide high quality support within the finance department. Suited for someone seeking a long-term role in a supportive, flexible and family friendly work environment with scope for progression and taking on more responsibility.

KEY RESPONSIBILITIES

• Purchase Ledger: input and maintain supplier information on Sage/Xero, responsible for authorisation of payments by Senior Management, preparation of weekly payment runs for review & sending monthly remittances
• Sales Ledger: input and maintain customer information on Sage/Xero, raise sales invoices & credit notes for all departments in accordance with deadlines
• Petty cash: banking of cash and cheques, monthly petty cash counts & reconciliations for review
• Responsible for credit control in accordance with policy, including chasing outstanding debts and monthly debtor reporting
• Responsible for monthly income & recharge reporting for review
• Monitoring, processing and approving of daily bank transactions and regular reconciliation of all bank accounts
• Assisting with finance related queries, filing & other finance and administration tasks as deemed appropriate to the post
• Assist and support project to move the Scotts accounting system from Sage to Xero

Person Specification:

• AAT qualification or qualified by experience of working within a finance department
• Working knowledge and experience using Xero and Excel
• Very good knowledge of all areas of accounting and cash flow management
• Fluent in English (both written and spoken)
• Ability to work under pressure & meet deadlines
• Excellent communication skills
• Calm, patient and professional demeanor
• DBS check
• Willing to work at the office site with only one day per week remote working
• Own vehicle for commute due to location

Company Benefits:

• Pension
• Free parking
• Paid annual leave starting at 22 days pro rata
• Paid sickness (after qualifying period)
• Wellbeing support programme

We are committed to safeguarding and promoting the welfare of vulnerable adults and expect all staff to share this commitment. Posts subject to pre-employment checks and enhanced DBS. We are an equal opportunities employer and would particularly welcome applications from under represented groups.

We reserve the right to interview prior to the closing date should we find a suitable candidate. If you do not receive a response from us by 14 days after the closing date you should assume you have not been successful on this occasion.

We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.

A bike links people to essential services, including foodbanks and legal advice, as well as the local community. 

About Us

The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees.  We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.

The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of 20 committed staff, roadshows in different cities, an online shop and two workshops, one in the capital and one in Birmingham.

To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.

Duites and Responsibilities

This role oversees the securing and reporting of our Trusts and Foundation income, including working closely with colleagues to develop relevant, impactful and deliverable funding proposals and coordinate the stewardship of key trust and foundation relationships.

The role works closely with all colleagues to ensure a joined-up approach to income generation across the charity and our different supporter groups. 

Skills and Qualifications

The ideal candidate will have demonstrable experience in preparing and submitting successful funding applications and proposals to charitable trusts and foundations, with a track record of securing five and six figure gifts, ideally within the refugee’s sector. You will have experience of working with, and applying for funding from, some of the larger grant organisations.

You will be experienced in identifying suitable prospects, developing pipelines, and managing funder relationships, adopting a strategic approach when working with colleagues across the organisation.

Location

This is a hybrid role, working from home with one day per week in either our London or Birmingham office. The salary is £42,000 for Birmingham-based employees and £45,000 for London-based employees, reflecting the London Living Wage adjustment

Benefits and Perks 

As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.

At The Bike Project, we offer a fantastic benefits package, including:

· Extended family leave

· 25 days of annual leave (increasing with each year of service)

· Access to the Reward Hub

· An Employee Assistance Programme

· A pilot scheme for a nine-day fortnight currently underway

We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.

Application Process

To apply, please submit a CV and a short cover letter. Interviews will take place in two stages.. Shortlisted candidates may be asked to complete a short task. Only successful candidates will progress to the second stage. Closing date: 09/11

Salary: £24,938.55 per annum pro-rated, plus £5023.71 London Weighting pro-rated

Location: Kings Cross – Shelter shop

Contract: Fixed term ending April 2026

Hours: Full time, 37.5 per week

Closing date: Sunday the 2nd of November at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Kings Cross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Full time (flexible working options available)

Westbourne, Bournemouth

Closing Date: 30 October 2025

Ref 7187

When you join Save the Children as a Store Manager in Westbourne, Bournemouth, you will have the amazing opportunity to channel your exceptional people skills and leadership experience across a team that is driven to bring the wonders of charity shops back to our high-street.  You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.

About the Role

Located in the heart of Westbourne, Bournemouth this is one of our family of traditional shops serving the diverse and vibrant community.  The shop combines classic charity retail with excellent standards of presentation. It enjoys strong footfall, a loyal customer base, and a warm community feel.

As Store Manager, you'll lead, inspire, and develop a dedicated volunteer team, creating an inclusive and supportive environment where everyone can thrive. A key priority will be recruiting and expanding this team to ensure the ongoing success and sustainability of the shop.

You'll be responsible for the day-to-day operations, visual merchandising, and ensuring that the shop delivers its full potential — not just financially, but also as a welcoming space for customers, volunteers, and the community.

About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Strong leadership and people management skills, ideally with experience leading volunteers or teams in a retail, community, or customer-facing environment.

• The ability to stay calm under pressure and solve problems with empathy and positivity.

• A proactive approach to volunteer recruitment and team development.

• A passion for high retail standards and creating a welcoming shop environment.

Previous retail management experience is desirable, but not essential. If you have the drive, empathy, and leadership qualities, we'll support you to succeed.

Ways of Working: This role will be based on-site in the Westbourne, Bournemouth shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.

• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.

• Pension & Life Assurance – Secure your future with excellent contributions.

• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.

• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.

• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.

• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

The Talent Set is delighted to be partnering with Ronald McDonald House Charities to recruit to this newly established Head of Mass Engagement position, a key senior role within the Engagement Directorate. 

Head of Mass Engagement
Salary: £62,000
Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office

Ronald McDonald House Charities is investing significantly in its Engagement Strategy, introducing new positions (such as this Head of Mass Engagement) to ensure they can establish further meaningful relationships with their community of supporters to expand reach and deepen impact for families that need their support. 

As Head of Mass Engagement you drive a digital-first approach, leading a portfolio covering participation events, community fundraising, individual giving, supporter care and supporter operations. You will develop compelling new propositions/products to untap significant potential for deeper engagement and increased financial support, effectively ensuring that all public fundraising activity is aligned to the new Engagement Strategy and reflective of the charity's values and strategic ambitions.

This is a fantastic opportunity for an experienced public fundraising expert to be truly creative, with the investment and senior-level buy in required to develop and shape the future direction of Mass Engagement for the charity.

As Head of Mass Engagement you will:

• Lead the team to deliver integrated tactical strategies across mass participation, community fundraising and individual giving to drive income growth and deeper engagement with these audiences. 
• Work closely with the Associate Director of Mass Engagement to ensure mass fundraising activity is aligned to broader organisational campaigns, strategy and digital mobilisation.
• Oversee and deliver strategies across all public fundraising channels (participation events, community, individual giving, supporter care), ensuring brand alignment and driving deeper supporter engagement. 
• Take ownership of the development and implementation of supporter journeys across all mass engagement channels.
• Work closely with colleagues/peers in communications, digital, brand and relationship fundraising to ensure activities are truly integrated and aligned.

The role would best suit:

• An experienced public fundraising leader with a demonstrable expertise across individual giving, community fundraising and participation events. 
• A strategic and creative mind, with the ability to lead operational delivery across a multi disciplinary team. 
• Someone with demonstrated success of driving income growth with a focus on supporter retention. 
• A skilled and confident people manager, driving an inclusive and empowering culture to develop direct reports and the wider team. 

Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and cover letter) is Tuesday 4th November with first stage interviews scheduled to take place on 19th November. 

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and purpose-driven individual to join our team as Digital Marketing Producer.

Are you passionate about storytelling and digital engagement? We’re looking to recruit a Digital Marketing Producer who thrives on sharing the transformational impact of TLG’s work with diverse audiences. As a digitally savvy communicator, you’ll bring an abundance of fresh ideas and creative energy to how we engage people across our key channels - social media, website, and email. You’ll understand how to craft compelling content and copy that resonates, informs, and inspires.

As part of our Marketing, Communication & Advocacy team, you will campaign and communicate the work of TLG through a variety of channels, championing brand awareness, creativity and consistency throughout the charity. At the crux of this role is a desire and drive to creatively build awareness and inform varying audiences of the work and impact of TLG and enable them to understand more fully the barriers that struggling children face.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Full time (37.5 hours per week)

Closing Date: Sunday 2nd November

Salary: £34,900-£44,900
Contract: Permanent, Full-time
Location: Remote – Home based.
Closing date: Monday 20th October
Benefits: 26 days annual leave (rising with service), generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more

We are thrilled to be working with Barnardo’s, the UK’s largest children’s charity, to recruit a Corporate Relationship Manager to join their high-performing Corporate Partnerships team. Barnardo’s supports over 350,000 children, young people, parents, and carers every year, working to build stronger families, safer childhoods, and positive futures.

As Corporate Relationship Manager, you will manage a portfolio of high-value corporate partnerships, delivering exceptional account management to maximise income, engagement, and awareness.

To be successful in this role, you will need:

• Experience managing profitable donor or client relationships in a corporate or fundraising environment
• A proven track record of delivering against financial targets and partnership objectives
• Strong communication and relationship-building skills, with the ability to influence stakeholders at all levels
• Commercial awareness and the ability to think creatively to develop new opportunities

If you’re passionate about making a difference for children and young people, and thrive in a collaborative, purpose-driven environment, we’d love to hear from you.

If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Harry.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2720HW when applying.
 

Are you an Early Years practitioner with a love for getting outdoors? We’ve got a job for you!

Location: We are recruiting 6 Training and Development Practitioners to cover the following areas: 

• Scotland

• South/South West

• London/ South East

• Midlands/Central

• Wales 

• North/North East/North West 

You will play a vital role in bringing My Nature Play to life in Early Years settings across your region. You will deliver engaging, hands-on outdoor training sessions for Early Years practitioners and support them to build the confidence, skills and enthusiasm to embed regular, high-quality nature play in their settings.

You will need: 

• Experience working in Early Years settings (for example: nurseries, preschools, childminders, or family hubs, local authorities' Early years teams).

• Early Years qualification or equivalent (in Early Years Education, Teaching, Child Development, or Playwork).

• Strong understanding of Early Years pedagogy, child development and play-based learning.

• A passion for helping children and families experience the benefits of outdoor play and nature connection. 

• Experience of delivering training, workshops or adult learning sessions.

• Confidence in leading practical outdoor sessions with adults and/or young children. 

• Ability to inspire and motivate practitioners with warmth, empathy and creativity.

• Excellent planning and organisational skills with the ability to manage and deliver your own varied workload.

• Strong written and verbal communication skills.

• A commitment to highest level of safeguarding and a clear DBS or PVG check. 

• Willingness and ability to travel across your region and occasionally elsewhere in the UK (with overnight stays when required). 

• UK Driving licence and a car. 

Job Title: Services Manager (Penny Brohn UK for GenesisCare)
Ref: SM449
Contract: Permanent
Hours: 30 hours a week (worked over 4 days) with the potential increase to 37 hours after one year
Salary: £37,000- £39,000 pro rata
Location: Home based with travel to the GenesisCare centres across England and the Penny Brohn UK National Centre in Bristol. Candidates will be based within reasonable travelling time to the majority of the 14 GenesisCare centres. Across southern and central England.

About Us

Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.

The role

As Services Manager, you’ll lead a team of 8 Wellbeing Consultants across GenesisCare centres in England. You’ll play a key role in recruitment, induction, and ongoing development of staff and therapists, ensuring high quality, compassionate care for people living with cancer.

Key Responsibilities:

• Lead and support a team of Wellbeing Consultants
• Conduct regular site visits, role observations, and audits
• Assist recruitment, induction, and training of new staff
• Ensure quality assurance and safe practice across the service
• Deputise for the Head of Services when required

The individual we are looking for will have:  

• Recent experience supporting people in a clinical setting
• Proven experience of managing remote teams
• Strong leadership, communication, and organisational skills
• Experience in training delivery and evaluation
• A relevant healthcare or professional qualification (e.g. Nurse, counsellor)

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday plus 8 bank holidays (pro rata)
• Enhanced sick pay after six month’s service
• Auto enrolment into the Penny Brohn UK pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme

Thank you for considering Penny Brohn UK, we look forward to hearing from you!

Timetable for appointment
Closing date: Friday 7 November 2025 at 9.00am
First interview: Via Teams on Thursday 13 November
Second interview: In person on Thursday 20 November at Penny Brohn UK National Centre
Start date: To be agreed upon appointment with successful candidate

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.

The Patient Involvement Officer role sits at the junction of lived experience involvement and our charitable objectives and will build meaningful collaborations and alignment between those affected by primary bone cancer, researchers, healthcare professionals and other stakeholders.

The successful candidate will co-ordinate and grow our Patient and Public Involvement Panel, which currently focuses on bringing lived experience to shape and review primary bone cancer research; however, we are keen for the voices of our community to contribute to our work across all our charitable pillars including our Support & Information service and our Influencing & Advocacy work. You will also support and empower our panel to share the work of Bone Cancer Research Trust more widely to their networks, ensuring a greater awareness of the charity and the impact of our work.

We are looking for someone with a good grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple stakeholders and partner organisations.  This role offers a unique opportunity to make a tangible contribution and ensure that our community’s voices drive progress across the UK and further afield.

Prospectus is delighted to be working with our client to recruit a part-time Office Manager to join its small but busy team based in lovely offices in Chelsea, London SW3. This role will work the equivalent of 3.5 days per week worked over 4 or 5 days.
 
The role
This role will work closely with the Director and the Schools Programme Manager to provide broad and comprehensive administrative and coordination support to the overall running of this established and highly regarded Family Foundation. This will include ensuring existing systems and processes are adhered to and updated where necessary, grantees are dealt with promptly, cordially and professionally and the running of the office is efficient and smooth.
 
The role will be responsible for coordinating financial processes, grants administration, office and facilities coordination and executive support to the CEO in addition to arranging high level trustee meetings and wider administrative tasks as they arise. This role will also manage key relationships with contractors who offer external support such as Finance and Website development, in addition to responding to enquiries from existing and potential grantees, advising on process, eligibility criteria and application cycles.
 
The person
The successful candidate will have substantial Office Management experience with broad and wide-ranging coordination skills spanning office and financial systems management,  stakeholder engagement, customer service, process management and facilities support.
 
This experience would ideally be in the charity, Nfp or statutory sectors or could just as easily have been gained in the corporate sector, and will compliment the work of the foundation. Busy office based experience where thorough and highly organised processes and procedures have been crucial to success. Helpful and friendly but firm, fair and confident, this person will have an excellent eye for detail, will be a great communicator, both verbally and in writing and will have a solutions driven approach.
 
Approachable by nature, this person will also be highly numerate, organised and efficient with strong IT skills and the ability to navigate databases and all standard MS Office packages to a competent level. This person will have experience of organising and facilitating high level meetings (for example trustees or senior leadership team) and capable of preparing papers and following up actions to ensure objectives are met and ambitions are achieved. Explicit Board & Committee servicing experience will be very advantageous.

Close, collaborative working is essential to success at Clore Duffield Foundation so this person will be a real team player, happy to roll their sleeves up and help out wherever necessary.
 
This person will be naturally interested in the charitable work of the organisation and will see this role as an opportunity to play an important part of the effort to improve people’s lives and to create positive change in arts, education, social welfare and health in the UK.

Job Title: Eastern European IGVA

Location:Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations in three West London boroughs (Ealing, Brent, Hounslow)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Permanent, Full-time

Hours: 37.5 hours per week

We are excited to share an opportunity to join Refuge as an Eastern European Independent Gender  Violence Advocate (IGVA) as we enter an important new chapter of growth, supported by funding from the National Lottery Community Fund. This is a vital role which provides high quality practical and emotional support to survivors of domestic abuse and their children in the community.

You will be part of a highly skilled and supportive team committed to collaborative working and continuous learning. This role offers the chance to strengthen multi-agency partnerships to enhance outreach and support for survivors, while also contributing to increasing professional understanding of the specific needs of Eastern European women and children affected by domestic abuse and violence.

You will provide capacity-building in the form of advice, advocacy, support, and briefings across three London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.

It is essential for candidates to be proficient in one or more Eastern European languages.

We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence.

You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 27 October 2025

Interview dates: 3 and 4 November 2025

Part Time Charities Assistant  

• (FTE £30,429 p/a – pro rata £12,171.60 p/a)
• 2 days per week
• Permanent contract
• Hybrid working 

We are looking for a proactive and highly organised administrator, ideally with experience in a Charity or Professional body to join us as our Charities Assistant in a permanent position working 2 days a week, supporting a worthwhile charitable cause.

The successful candidate will provide administrative support, help coordinate committee and trustee meetings, and act as a first point of contact for external queries. This is a varied role, so we’re looking for someone with a proactive approach who enjoys building relationships with a range of stakeholders and has great attention to detail. Candidates who have experience working with committees, preparing minutes and using Canva, would be preferable.

Who are we?

The Chartered Secretaries’ Charitable Trust is charity dedicated to supporting members of CGIUKI and their families, through life’s challenges. We provide financial support through grants, as well as bursaries for professional development, and award prizes to those who excel in qualifications.

What can we offer you?

As a flexible part time role, this role is ideal for someone looking to utilise their skills while still needing flexibility. We offer a collaborative working environment where your work will have a meaningful and tangible impact.  

What responsibilities does this role have?

This role will be varied, and duties will change depending on current meetings and project needs, but the responsibilities include:

•  Liaise with beneficiaries and applicants for support to assist with the application process, including details of outcomes and support provided.
• Lead on drafting case reports on beneficiaries’ circumstances for consideration of the Support and Grants Committee or the Chairman of the Support and Grants Committee.
• Assist with the organisation, planning and attendance for Trustee and Support and Grants Committee meetings, including papers and taking minutes, (currently around 6 per annum).
• Maintain and manage the Trust’s database to ensure accurate, secure, and efficient storage of beneficiary and application records.
• Maintenance of the Trust’s web pages to ensure relevant information is available.
• Development and management of social media presence.
• Assist with finance administration tasks, including expense claims and preparation of memos and invoices for payments.
• Management of donation recognition and reconciliation, including assisting with Gift Aid records and claims, and support with reporting requirements of investment valuations.

What skills experience does this role require?

Essential:

• Strong written and verbal communication skills.
• Excellent written attention to detail.
• A proactive and collaborative approach to your work
• Ability to adapt to changing priorities. 
• Organisational skills of events, information or people management, including the ability to work unsupervised.
• Microsoft office, including Access or other databases.

Desirable

• Experience working with a committee/Trustee board.
• Experience working in a charity or professional membership body.
• Experience updating websites, including updating written copy.
• Experience of social media management.
• Experience processing Gift Aid including claims to HMRC. 
• Knowledge of welfare benefits. 
• Interested in of charity governance and administration with a proactive approach to continuous learning.

If you have the relevant experience and are passionate about supporting a charitable purpose, we’d love to hear from you so please apply with your CV and one page cover letter today!

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.

Key responsibilities

CRM

• Working alongside our development partner, support the successful implementation of a new CRM system
• Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
• Support colleagues to use the system effectively
• Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required

Other systems and platforms

• Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
• Support colleagues and schools to use these systems effectively

Order processes

• Set up and own the processes by which schools place orders for services
• Respond to queries from schools related to subscriptions, orders and pricing
• Work with the Finance Officer to ensure customers are accurately invoiced for services used.

Data reporting, analysis and presentation

• Set up and run regular reports of key information to stakeholders, to include:
  • Camden Learning’s leadership team and board of directors
  • Local authority commissioners
  • Schools
• Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
• Present this information in a format suitable for its intended audience

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Interprets their role as working towards excellence and equity for all.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
• Other tasks as required in keeping with the level of the role

About you

Essential criteria

Experience and knowledge

• Experience supporting the implementation and ongoing development of a CRM system
• Strong understanding of system configuration, reporting, and user support within CRM systems
• Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
• Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
• Experience working with external partners and suppliers to deliver system improvements or resolve issues

Skills and abilities

• Excellent technical skills, with the ability to configure systems and generate reports
• Strong analytical skills, with the ability to interpret data and present insights clearly
• Effective communication skills, both written and verbal, with the ability to support and train colleagues
• Strong organisational skills and attention to detail
• Proactive problem-solving approach and ability to work independently

Personal attributes

• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Desirable criteria

• Experience working in schools or the broader education sector
• Familiarity with data protection and information governance principles
• Experience using data visualisation tools or platforms
• Experience with order and subscription processes, including invoicing and customer support