Family volunteering volunteer roles in london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you:
Are you passionate about supporting young people and families? Do you have a desire to see people flourish and empower change in your community? Have you experienced the care of a friend in difficulties or overcome some hardships and want to give back? If so, being a Family Friend could be the next adventure you embark on this year.
Volunteering activities and commitment:
Our Family Friend volunteers work directly with families by coming alongside parents and children when they need it most, making sure they feel less isolated. This can involve sharing a hot drink to hear about their day; helping a single dad or mum to get out of their home to a local park; or doing an activity with their children that would brighten up their day.
Every family support is unique to you and the family to help them achieve their goals, and always with your agreement. Practically speaking, being a Family Friend is a flexible role that can be fitted in with your other commitments and doesn't have to take up much of your time.
You will be trained and supported by a local Engagement and Support Coordinator and Family Support Manager who will support you throughout your volunteer recruitment journey and whilst you are volunteering.
Our vision:
Safe Families believes that no one should feel alone. We work with local councils to come alongside isolated and overwhelmed families to create relationship and connection because everyone deserves to belong.
As a Christian Charity, we also believe in the power of the Church community. Does your church have a passion to support, love and welcome newcomers? If so, you can help to be a bridge between your church community and the people you volunteer with. We know this is especially needed at a time when loneliness is an endemic in the UK. 27%
of adults report feeling lonely ‘always, often, or sometimes’, and this can be as impacting on a person’s life as smoking 15 cigarettes a day. Loneliness steals joy, destroys self-confidence, and limits potential. The cure is community and a sense of belonging. Being a Family Friend is a great way to showcase care and compassion to others.
We look forward to welcoming you as our new Family Friend and celebrating and honouring the milestones in your journey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a parent, grandparent or have experience of caring for children?
Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.
Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.
Our aims are:
To increase the confidence and independence of the family by:
Offering support, friendship and practical assistance
Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected
Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.
Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.
Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.
Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about young people and ensuring everyone has equitable access to opportunities? Do you have a vibrant energy and experience to bring to our families and children? Then we could be looking for you to join our team of volunteers supportung families and young people in the North Kensington community.
As we ease out of lockdown, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.
Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families in our community while gaining experience of working with a small, friendly and supportive charity.
Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome.
Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.
Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy networking and meeting new people? Are you passionate about volunteering? If so, we would love to hear from you. You don’t need a military background, just the ability to get on with people, and a good level of IT skills.
What is a Volunteering Coordinator?
Volunteering Coordinators are a key role within the team, leading on the local recruitment, induction, on-going support and celebration of volunteers. As the first point of contact for volunteering in the branch, they ensure volunteers are welcomed and supported.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.
Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups. To continue providing help when it’s needed most, Volunteering Coordinators ensure that SSAFA has a diverse and committed network of volunteers who are skilled, supported and valued.
What would you be doing?
- Although every SSAFA Branch has different needs, below are the main activities of a Volunteering Coordinator.
- Keeping in touch: Maintaining accurate and up-to-date lists of branch volunteer details and checking in with people about their volunteer experience.
- Supporting volunteer recruitment: Working alongside the Branch Chair to monitor volunteer numbers and develop plans to recruit new volunteers as required, for example, using online volunteer recruitment platforms.
- Creating local links: Taking opportunities to advertise and promote volunteering opportunities locally, including linking with local volunteer centres and community groups.
- Welcoming and supporting: In partnership with SSAFA central office teams, supporting the recruitment and induction of new volunteers e.g., carrying out informal interviews and ensuring every volunteer has an identified volunteer manager.
- Celebrating and saying thank you: Seeking ways to celebrate volunteering and to say thank you to volunteers for their efforts.
- Being a volunteering champion: Working with the regional Volunteer Development Manager to promote volunteering best practice across the branch and ensure volunteers have the best possible experience with SSAFA.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, volunteer management – attracting, recruiting, and inducting volunteers. This course lasts approx. 3 hours.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction and support, from other branch volunteers.
- Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
- Support from Regional volunteering and operations staff.
- Regular meetings and events to learn and share information.
- Reimbursement of out-of-pocket expenses.
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out the role.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across your local area.
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What are we looking for?
- Friendly and approachable people with good written and verbal communication skills.
- Good IT skills e.g., ability to use email and Excel – you will receive your own SSAFA email address.
- Respectful and non-judgemental approach.
- Understanding of the importance of confidentiality and boundaries.
- A belief in the impact of volunteering.
- Some experience of coordinating people is beneficial.
- This role would suit someone who would like to volunteer regularly, each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.
Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
East Herts Family Support Service are looking for Volunteers across a variety of roles and locations to support the service lead by One YMCA.
Some of the sessions that require support include:
Stay & Play
Providing a fun session for children aged 0-5 years with a range of activities and resources for children to explore. We will provide a specific area for babies with staff on hand to offer support and advice. Families can come along with their children to have fun and socialise with other parents and carers.
Gilston Village Hall, GILSTON, Wednesdays, 10 - 11.30 am
Beane valley family centre (0 to 18 months), HERTFORD, Thursdays, 12.45 - 3.15pm
Selections Family center, HERTFORD, Fridays, 9.30 - 12.00pm
Southern Maltings,WARE, Thursdays, 9.30 - 11.30pm
High Trees Family Centre, TURNFORD, Fridays, 1.15pm - 3.45
Active Rhyme Time, High Trees Family Centre, TURNFORD, Mondays, 9.30 - 11.15
Creswick Family Centre, WELWYN GARDEN CITY, Wednesday, 9.30am - 12.00pm
Silver Birches Family Centre, WARE, Tuesdays, 9.30am - 11.15am
Greenfield FC – Waltham Cross, Tuesdays, 9.15am - 11.45am
Rosedale Community Church, Cheshunt, Mondays, 12.30 - 3.30pm
Woolmer Green Village Hall, KNEBWORTH,Tuesday, 9.30am - 12.000am
Howe Dell Community Hall, Hatfield, Wednesdays, 9.30am -12.00am
Breaks Manor Community Centre, Hatfield, Mondays, 9.30am - 12.00
Main Tasks could include:
To support the vision of the Family Centre supporting the Early Start Team in their work with parents, carer's, families and Children (under 11years)
- To ensure all families
- feel welcome comfortable and valued.
- To support the engagement of parents in their children’s development and learning.
- Setting up/tidying away
- activities.
- Engage & play with the children.
- Lead on specific activities as required.
- Includes both indoor and outdoor activities
- Encourage and support families to register with the service
Skills, Experience and Qualities needed:
- Aged 18 or over.
- Willing to undergo an enhanced DBS check.
- You need to have a friendly approach.
- Excellent communication skills
- Maintain confidentiality at all times
- The ability to work well in a team and unsupervised.
Support Offered:
- Training provided prior to starting role.
- Full induction into the service
- Ongoing support and supervision throughout role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.
Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.
The type of support Perinatal Support Volunteers provide to parents may include:
- An empathetic and non-judgemental listening ear
- Support to prepare for parenthood
- Support to build confidence in parenting skills
- Support to develop a positive relationship with their infant
- Support to establish daily and weekly routines
- Support to take time for self-care
- Support to manage the things that are causing stress
- Support to access relevant services
- Support to access local green spaces
- Support to make connections with other parents
No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Helping with event preparation
· Manning checkpoints
· Walking support
· First-aid support
· Marshals
· Support drivers
· Helping with community stalls
We are looking for people who are:
· Warm and non-judgemental
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Good team players, able to work with other staff/volunteers
· Reliable and able to commit to agreed requirements
We can offer you the following:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
About Yorkshire’s Brain Tumour Charity
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are:
Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Helpline Advisor – Role Description
Purpose of role:
As a Volunteer Helpline Advisor, responding to Helpline enquiries from parents and carers, you will be playing a part in helping ERIC to achieve its key goal of reaching even more families.
You will work remotely, with equipment and training provided.
If you are passionate about helping to improve the lives of families whose children are affected by continence issues, and can commit your time on a regular basis, we’d love to hear from you.
Terms:
Due to the nature of the work, our helpline volunteers are continence nurses or qualified healthcare professsionals.Volunteer sessions are a full day of 5 hours, on the same day each week, please note that currently we need more volunteers on Mondays & Tuesdays only. We ask volunteers to commit to this regular weekly pattern, ideally for a period of one year or more. This helps to maintain consistency and a high standard of professional practice.
Expenses may be paid, subject to agreement in advance .
Tasks could include:
· Answering calls on the Helpline
· Signposting to information on our website
· Responding to & following up enquiries by email
· Entering information onto our IT system
Skills and qualities:
· Professional qualification and/or clinical experience
· Enjoy working as part of a team
· Friendly and positive with a can-do attitude
· Well organised with good time management skills
· Empathetic and non-judgmental
· Able to use standard IT packages including Microsoft Office (Excel, Word and Outlook)
· Able to follow ERIC’s policies, including safeguarding and confidentiality
· Willing to continuously develop professional practice.
To get everyone talking about good bladder & bowel health from birth, to empower families, deliver professional training & influence research & policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Home-Start Croydon offers parents the support they need to help give their children the best start in life. As a Parent Champion Volunteer you will be engaging with families from your own community, providing peer to peer support and promoting services for children under 5 and their families. By connecting with other parents and carers, Parent Champions help communities thrive, breaking barriers and reducing isolation.
Key activities
- Engage with parents with children under 5 years old
- Build good knowledge of own community and links with local families
- Signpost parents to children’s centres and local organisations providing services for families
- Talk with parents in groups
- Facilitate parents to build peer to peer support groups
- Provide information on childcare options including the free early learning for two year olds
- Record accurate information manually
- Attend training and personal development activities
- Meet the Parent Champion Coordinator and other Parent Champions to share good practice
Person Specification
- Have experience of being a parent or carer
- Ability to talk and listen to other parents and understand their world
- Have a non-judgemental attitude
- Have an understanding of the difficulties parents face when looking for childcare
- Have a positive experience of using formal childcare and family services
- Have an understanding about confidentiality
- Have an awareness on the safeguarding of children and vulnerable adults
- Have knowledge of and commitment to equal opportunities, fairness and diversity
- Be able to keep basic records as requested by Home-Start
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable – depending on individual circumstances and what people can do
Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire
Main Tasks:
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Support our regular wellbeing/peer support walks
· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere
· Encourage conversations among participants, offering a listening ear
· Be attentive to the well-being of all participants during the walk
· Offer information on YBTC services
· Attending occasional training sessions or volunteer meetings organised by YBTC
We are looking for people who are:
· Are warm and non-judgemental
· Reliability – are punctual and committed to scheduled walks
· Collaborative mindset to work effectively with staff and volunteers
· Basic physical fitness to complete the walks, awareness of the needs of participants with
different mobility/health conditions
We can offer you the following:
· Full induction and ongoing training
· Ongoing support and supervision in your role
· Opportunity to learn new skills and meet new people
· The satisfaction of making a positive impact on those affected by brain tumours
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region
every week.
Our charity values are: Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Detailed description
Baby Group
An opportunity to meet other families with young babies in a supportive, stimulating and friendly environment. During the session you can play, discover more about their development and support your wellbeing. ** The activities and content of the sessions are planned for children 0 - pre-walkers **
Baby Group
Silver Birches Family Centre, HERTFORD, Fridays, 9.30am - 12.00 pm
Selections Family Centre, HERTFORD Mondays, 9.30am - 12.00 pm
Creswick FC - WGC, Fridays, 9.30am - 12.00
De Havilland FC - Hatfield, Thursdays, 9.30am - 12
High Trees FC – Turnford, Mondays, 1.00pm - 3.30 pm
The Ark FC – Hoddesdon, Tuesdays, 12.30am - 3.00pm
Buttercups Family Centre, Bishop's Stortford, Mondays, 12.30pm - 2.30 pm
Main Tasks could include:
To support the vision of the Family Centre supporting the Early Start Team in their work with parents, carer's, families and Children (under 11years)
- To ensure all families feel welcome comfortable and valued.
- To support the engagement of parents in their babies development and learning.
- Setting up/tidying away activities.
- Engage & play with the children.
- Lead on specific activities as required.
- Includes both indoor and outdoor activities
- Encourage and support families to register with the service
Skills, Experience and Qualities needed:
- Aged 18 or over.
- Willing to undergo an enhanced DBS check.
- Commitment to online and face-to-face training.
- You need to have a friendly approach.
- Excellent communication skills
- Maintain confidentiality at all times
- The ability to work well in a team and unsupervised.
Support Offered:
Training provided prior to starting role.
Full induction into the service
Ongoing support and supervision throughout role.
The client requests no contact from agencies or media sales.
The Night Stars is a volunteer night-safety initiative run by Westminster City Council. The program aims to provide a welcoming place for all and collaborate to ensure that Westminster’s nightlife remains a safe, inclusive, and enjoyable experience for residents and visitors alike. Volunteers are there to help anyone who finds themselves in a vulnerable situation, whether they need water, someone to talk to, or a safe place to sober up. It is delivered across the West End, and focuses on areas such as Soho, Piccadilly, Leicester Square, and Embankment, and operates on Fridays from 19:00 pm to 04.00am.
This is great opportunity for students to gain volunteer experience and key skills necessary for future success. We have many volunteers, and it is a wonderful way for them to make friends and new connections, as well as learn more about London's night-time economy.
The role is highly flexible, but your aim will be to:
- Act as an ambassador for the night-time economy and interact with visitors and local businesses to create a safe and enjoyable experience.
- Provide information, advice and practical support to visitors and vulnerable people
- Signpost people to support services if required.
- Be part of the wider strategic partnership in the area which is supporting and protecting visitors. In other words, interacting with emergency services such as the police, ambulance services, BIDS, and council enforcement staff, to ensure that Westminster remains safe.
- Look after those who are unable to keep themselves safe, and support them to get home without coming to harm
During patrols, volunteers may engage with:
- Intoxicated or Lost Individuals in need of assistance
- Victims of Crime, such as theft and assault
- Individuals in Need of Emotional or Mental Health Support
- Venue Security and Emergency Services
- Council Enforcement Staff, such as City Inspectors or Anti-Social Behaviour Officers
Skills Required
- Empathy for the needs of vulnerable people.
- Excellent team player.
- Outgoing, friendly, and positive character.
- Good communication skills.
- Able to use your own initiative but able to ask for help when needed.
- Willing to work unsociable hours.
Training and support
- Alcohol and Drugs Awareness: Handling intoxication situations.
- Conflict Resolution: Managing aggression.
- Adult and Child Safeguarding: Ensuring safety and protection.
- Women’s Vulnerability Awareness: Intervening in vulnerable situations.
- Anti-Sexual Harassment: Preventing and addressing harassment.
- Communication: Effective interaction techniques.
- Emotional Support: Assisting distressed individuals.
- First Aid: Basic emergency medical skills.
- Equipment Use: Proper handling and operation.
- Counter Terrorism: Guidance on safety procedures.
- Employee Assistance: Access to the council's support services.
These trainings ensure that volunteers are well-prepared to handle various situations effectively and safely.
Benefits to volunteers
- The satisfaction of knowing that you are making a difference to vulnerable people.
- Building self-confidence and the ability to work flexibly.
- Ability to undertake specific training and gain experience of supporting the vulnerable and conflict resolution.
- Opportunity to meet new people and learn more about London’s night-time economy.
- Working as part of the team and wider strategic partnership for the night-time economy.
- Offers great experience to anyone considering a career in the social sciences, health or social care, medicine, public engagement, crime prevention or a career that requires effective communication, dynamic problem solving, and teamwork.