Family worker jobs near Manchester

Depaul UK is one of the UK largest youth homelessness charities and we support those who have been homeless or are at risk of homelessness. We are searching for a Night Housing and Support Worker (PT) to join our team in Cheetham Hill.  In return, you will receive a competitive salary of £6,435 (Pro Rata) Per Annum Plus Pension & Other Benefits.

We are currently developing and expanding the work that we do with young people to prevent homelessness. This includes our well-established Nightstop service, which provides a safe place to stay in the homes of volunteers, as well as working with families and delivering a programme to schools, colleges and other educational and youth settings.

The Night Housing and Support Worker (PT) Role: 

The selected candidate will be employed as Night Housing and Support Worker on a part-time (12.5 hours), permanent basis.

As a part-time Night Housing and Support Worker, you will join a team of professionals delivering support service to vulnerable homeless female residents in a nine-bed residential project.

You will be responsible for maintaining a safe, supportive environment by ensuring the safety and wellbeing of clients, volunteers and staff in the service at all times.

Key responsibilities of our Night Housing and Support Worker (PT):

• You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.
• You will maintain the security of the property and by responding to any breach or identified defect as soon as practicable
• You will support occupants in the resolution of disputes relating to, for example, anti-social behaviour or other occupancy agreement breaches

What we are looking for in our Night Housing and Support Worker (PT):

You will have excellent communication skills and be committed to the values and ethos of Depaul UK.

• Experiencing of working with young people or those who have experienced homelessness
• Experience of using Risk Assessments and Support Planning.
• Experience of facilitating workshops and client involvement meetings
• Experience of operating safeguarding requirements and procedures

 What’s it like to work at Depaul UK?

• Flexible working and family-friendly policies
• Access to Perkbox giving you deals and discounts for a wide range of brands
• Up to 7% contributory pension
• Paid training & personal E-Learning portal
• Sabbatical leave
• Health cash plan
• Paid DBS
• Death in service
• Cycle to work scheme

If this sounds like the perfect opportunity for you and you’d like to become our Night Housing and Support Worker (PT) then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for Night Housing and Support Worker (PT) applications: Thursday 14th July at 23:59

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

BANK SUPPORT WORKERS

Bank rate SCP5 £11.45 per hour (including rolled up annual leave)

Sleep in payment £37.07 per night

BASED IN BLACKBURN and/or BOLTON

We require Bank Support Workers to work as a member of the team in our Young Parents’ Service to provide support, supervision and practical assistance to young parents and their babies or toddlers in residential accommodation.

The role involves offering support with developing independent living skills, budgeting, maintenance of a tenancy and promoting confident parenting in line with the support plan.

You will need to have good knowledge of the effects of homelessness, needs of young parents and the support required to improve outcomes for young children and their parents.

An NVQ3 in Health & Social Care or equivalent work/voluntary work/personal experience is needed.

Closing date: Monday, 18 July 2022

Interview: Tuesday, 2 August 2022

Caritas follows Safer Recruitment practices and this post is subject to an Enhanced Disclosure & Barring Service check. This role is restricted for females under the Occupational Requirement, Schedule 9 (part 1) of the Equality Act 2010. 

The Places of Welcome movement is a growing network of hospitality run entirely by volunteers from community groups who want to make sure that everyone in their area has a place to go for a friendly face, a cup of tea and a conversation if and when they need it.

Each Places of Welcome is open at the same time every week, offering hospitality to everyone. They help build community and offer a safe space for people to meet and connect. It is not an activity run for people with a particular interest or targeted at a specific group of people. What each Place of Welcome aims to do is create an environment where everyone feels welcome and can contribute their skills.

The large majority of the Places of Welcome in Greater Manchester are in churches, and the primary task for this post will be working with Church of England churches across the Diocese of Manchester.

This post has been funded by the Manchester Diocesan Council for Social Aid.

Main Duties and Responsibilities

• To encourage and support new community venues, in particular Church of England churches, to become Places of Welcome.
• To respond to new Place of Welcome enquiries, supporting new venues to join the network.
• To seek out existing projects that share the values of Places of Welcome, explore with them whether it would be beneficial for them to join the network.
• To provide advice, guidance, and support to existing Places of Welcome, establishing networks of mutual support and connecting them to training and opportunities to share best practice.
• To support the collaboration of Places of Welcome with one another and with other organisations and community groups.
• To raise the profile of Places of Welcome amongst statutory and voluntary organisations, to help increase attendance and support for local Places of Welcome.
• Develop and manage external communications, including newsletters, social media accounts and seeking new opportunities to promote Places of Welcome across Greater Manchester.
• Develop new ways to monitor and evaluate the impact of Places of Welcome.
• Attend local and national network meetings and deliver presentations about Places of Welcome.

This is a fantastic time to join a service that is at the heart of our response to the mental health challenges facing our local communities to be able to utilise your expertise to make a real difference in these new roles.

Are you qualified to degree level or possess equivalent career experience with experience in a business development or marketing role?

The role will include but is not limited to:

• Engaging with local community groups to increase awareness of the free support IAPT offer developing referral pathways to best meet the specific needs of each population
• Developing strong relationships with Primary Care Networks. GP practice managers and clinicians to make the referral process as easy and effective as possible and increase referrals from these routes
• Distributing local marketing material and support local marketing campaigns to increase awareness and ensure information is relevant and up to date
• Organising events for local primary care and community groups to raise awareness and increase access
• Building relationships with physical health and acute care providers to introduce the service and facilities the development of new and innovative delivery pathways.

This is a great opportunity to use your business development and/or marketing experience to make a real difference to our local communities, working with other Outreach Workers to pilot this new critical role across our mental health services.

Utilising your creativity and ability to form and build successful relationships across a variety of stakeholders throughout Surrey, you will be raising awareness of our free NHS funded talking therapy services, ensuring those from underrepresented communities and our wider populations are aware of and able to access our mental health services.

As one of a team of Outreach Workers in the region you will be aligned with our Surrey IAPT providers, working closely with your Service’s internal stakeholders coming together to support each other and develop the role across the region.

Please note that flexibility towards working hours will be essential to enable you to
engage effectively with local community groups. This is a full time job role (37.5 hours per week) Monday - Friday.

This job is subject to a Disclosure and Barring Service (DBS) check at an enhanced
level with Barred List(s).

This is a fixed term (12 months) full time role for 37.5 hours per week. This is a home
based role with frequent travel across Surrey as and when required.

MISSION OBJECTIVE

The Community Support and Insight (CSI) Team puts the 38 Degrees community of supporters in focus, by listening to and understanding their views, priorities and experiences, so that 38 Degrees can better reach and mobilise a powerful, broad community to create change and tell a compelling, story about the fairer, more respectful and sustainable country we want to become.

We lead on representing the views and real life experiences of our audiences so that supporters can be front and centre of our campaigns, and we deeply understand who is part of our community - bringing data that makes our campaigns more impactful and supporter-driven, and ensuring campaigns better resonate with our broad, representative community and beyond. We amplify these findings for use internally and externally. 

The CSI Officer, reporting to the Head of CSI, delivers a full-range of activities, from providing a high quality service and experience to 38 Degrees' community of supporters and stakeholders, to collecting and  reporting on relevant data and information and providing analysis of what we hear from the community of supporters and target audiences

The Officer role is responsible for making recommendations that contribute to ongoing CSI analysis and campaign decisions, using a variety of data points and channels, supporting the wider team to utilise community insights to make 38 Degrees more impactful and engaging, and to empower the 38 Degrees community. The role is also responsible for implementing relevant recommendations when required.

This job describes the role of the Community Support and Insight Officer. The 38 Degrees team works in a culture of togetherness and passion for our issues and determination to win, so from time to time, the team will be expected to perform activities outside of their normal role.

Commitment

All 38 Degrees staff should have a deep commitment to our mission of empowering our supporters to win campaigns on the issues they care most about. 

 

DUTIES AND RESPONSIBILITIES

MANAGE INTEGRATED PROCESSES

• Analyse and report on CSI data, in line with 38 Degrees' data handling and security guidelines, in support of campaign design and delivery as well as data-driven strategic decision-making.

• Responsible for resolving queries from a variety of communication channels from our community of supporters and the public,while consistently meeting agreed response timelines and overseeing the timely resolution of urgent queries.

• Provide high quality service standards and supporter experience, based on established guidelines. Continue to develop, update, and implement these guidelines and best practices, and lead relevant staff training.

• Contribute to maintaining a culture that understands the priorities and experiences of the 38 Degrees community of supporters whilst challenging the perspectives of the wider team.

 

ALIGN

• Advise cross functional teams on community insights by utilising all available data sources and channels to understand our community of supporters and target audiences

• Bring timely analysis and recommendations to relevant teams from insights on a regular basis, which support the implementation of change and improves our campaigns and communities experience, and puts supporters front and centre

• Identify issues which promote/impede delivery of information critical to campaigns and supporter engagement activities and work to swiftly resolve these

• Create a range of work products to support and deliver on CSI and campaign priorities including content creation 

• Proactively identify gaps that may affect our community or service, and collaboratively deliver agreed projects to ensure the views of supporters and our target audience is heard and embedded. 

• Proactively support and guide petition starters to run their campaigns, and moderate, scope and share incoming campaigns with the CBY team, and then work closely with them to decide next steps, ensuring petition starters have consistent support and CSI better understand our community

• Collaboratively create work products, including questionnaires, and utilise other research methods, to enable 38 Degrees to deeply understand its community and their lived experiences and put real lives front and centre

 

SUSTAIN SERVICE

• Anticipate operational and systematic issues affecting timely delivery of information and CSI services to sustain continuity in the provision of the CSI service.

• Contribute to evaluating and improving 38 Degrees services to represent our communities perspectives, including testing as needed.

• Deliver insights which can be integrated with the priorities and work of the campaigns team

 

TARGET SKILLS PROFILE

Demonstrable significant experience of gathering information and providing recommendations based on insights and data, particularly qualitative data,  and of delivering high quality support to stakeholders ensuring consistency in quality and conformity with CSI standards, and establishing ongoing guidelines / best practice.

CONCEPTUAL

Understand the priorities of 38 Degrees' supporters and target audiences, and make recommendations about how to better serve them.

APPLIED

Deliver timely production of CSI deliverables, including weekly/monthly reporting, qualitative research, training/briefing sessions on service processes and outputs working collaboratively with colleagues.

 

Significant demonstrated skill in developing and sharing best practice.

INTERNAL

Advise cross functional team members on how to effectively engage with our community of supporters and identify opportunities for further engagement and how to embed.

 

EXTERNAL

Deliver an excellent service to our community of supporters and target audiences, ensuring they have an excellent experience of the CSI service. Engage with stakeholders to improve supporter services.

 

Demonstrable significant experience of planning, evaluating, and delivering processes, producing recommendations, qualitative research/analysis, and providing excellent support services, 

TIMELINESS

Complete projects, research, share/embed information and feedback and respond to supporter queries in a timely manner to ensure service standards are maintained.

QUALITY

Identify/implement/recommend improvements and enhancements to processes which improve team consistency, delivery, and quality.

TARGETED SPECIALISED KNOWLEDGE

• Significant experience in delivering a high quality support service to stakeholders, research, analysis and reporting on data from stakeholder engagement to inform organisational decision making. 

• Significant experience in the use of CRM tools and databases.

About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation with 27% of our staff coming from BAME and 23% from LGBT communities. We span the generations with 29% of staff being aged 18-24 and 10% aged 55-64. 11% of staff identify as having a disability.

Our staff, volunteers and service users took time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

You will be a pro-active, reliable individual who reflects the values of PTMWA in all that you do. Your experiences, whether in paid or voluntary work, will enable you to fulfil the role requirements but it is your attitude and character that will make you a successful team member.

You will enjoy a challenge and actively participate in delivering and developing services of the highest standard.

About the role:

We welcome applications from people seeking part-time (17.5 hours) work as well as full-time (35). All roles are subject to a DBS check, and we seek 2 x references, 1 of whom must be your current employer if applicable

Children and Young people Service’s - Therapeutic Intervention Worker (TIW) – 1 role available

This role is to provide support for children, young people, and their families who have been affected by domestic violence and abuse, homelessness and other traumatic life events and will be embedded in our Children’s Services Team.  The role is to deliver interventions which will help children and families to thrive. The post holder will provide therapeutic support to children and families, to develop safe coping strategies by exploring how life experiences have impacted them, facilitate repair and recovery work with them to improve their emotional well-being and develop confidence and resilience against future harm.

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: 35 per week

Salary: £24 832.00 per annum

Duration: Permanent subject to continued funding

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

 

We have an exciting opportunity for a Homicide caseworker to join the South West and West Midlands Homicide Support Service team in the West Midlands (Staffordshire), working 22.5 hours a week. This post is fixed term covering an 8 month period.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in the West Midlands team, with focus on the Staffordshire area however sometimes you may be asked to support clients residing in other areas within our team.

This is a home working opportunity however travel around the area is also required. We can be flexible with the days and hours worked between the hours of 9am-5pm Monday to Friday.

You will be joining a passionate and committed service who provide a high quality and bespoke support to people bereaved by Homicide.

As a Homicide Case Worker you will:

• Provide a high-quality, front-line service to those bereaved through homicide
• Deliver practical & emotional support using specialist commissioned services
• Manage a case-load acting as the key contact for clients
• Maintain multi-agency links with Police Family Liaison Officers (FLOs) & other organisations
• Determine the appropriate involvement of homicide trained volunteers on a case by case basis and oversee their work
• Make effective links with operational colleagues in their region including the Witness Service to ensure a seamless service to bereaved people
• Support applicable clients through domestic homicide reviews and advocating on their behalf were necessary

You will need experience of working with bereaved people, victim of violent crime or other vulnerable clients. You should be able to manage a complex caseload providing advice, support and guidance through the criminal justice system. It is essential that you are able to communicate effectively and sensitively.

Ideally, you will hold a full UK driving license and access to a vehicle for work purposes as travel throughout the area is a requirement of this role. If you have a disability that prevents you from driving please specify so we can assess what reasonable adjustments can be made.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We're looking for someone to help consolidate our achievements and contribute to the long-term sustainability and success of the charity.  Our new Fundraising Manager will bring a wealth of fundraising experience gained through working with corporate, trusts, or major donors and be a key part of our strategy for growth going forward.

We are looking for someone to work at least 21 hours a week. The full-time role is 35 hours / week.  The post is fully home-based and provides a career opportunity with a dedicated small, but growing, team. In addition to a generous 36 days annual leave (pro rata) , we offer a commitment to continuous professional growth and development through the provision of an annual training budget that is offered to all staff. 

About The Healthcare Workers’ Foundation

The Healthcare Workers’ Foundation was set up in March 2020 by a group of NHS staff in response to the COVID-19 pandemic. We exist to support the welfare and wellbeing of those fighting to keep us healthy and safe during the COVID-19 crisis and beyond. 

The charity currently consists of six staff and is a 100% remote and flexible working organisation. In 18 months we have raised £1.3m in funds and over £3m including gifts-in-kind.

 We currently offer the following services to healthcare workers: 

·Bereaved healthcare worker family support and scholarships

·Professional counselling

·Retail discount collation and aggregation 

·Hospital staff room refurbishments 

·Childcare grants 

and are expanding the services we can offer healthcare workers, in response to their feedback.

12 Month Contract - Maternity Cover

Hours37.5 hours worked over 43 weeks or 52 weeks (full time and part time hours considered)

Contract12 month contact (maternity cover)

Timeframe   Two positions - One position to start September and the other November 2022

Salary£31,525.69 (pro-rated to 43 working weeks) or £32,992.00 (52 working weeks) - based on 37.5 hours worked

LocationHybrid working – a combination of home working, the Together Trust Centre Cheadle, Cheshire and occasional young people home visits.

Reports toSleep Services Manager

If you are looking for a new and exciting opportunity, then how about joining our Clinical Services team?

We are in a significant period of growth for the Trust’s clinical services. We work across the whole spectrum of education settings across the north west, alongside providing specialist input to Trust services more broadly, i.e. residential and community.

We are looking to recruit two Specialist Sleep Practitioner’s for a 12 month contract covering Maternity Leave to join our team of Speech & Language Therapists; Occupational Therapists; Specialist Teachers; PBS Practitioners; Applied Psychology and Sleep Practitioners.

The Together for Families Sleep Clinic services provide personalised advice and support to parents and carers of children and young people with sleep difficulties across all age and ability ranges and specialises in helping those with autism and complex communication needs.

Key responsibilities include but are not exhaustive;

• Manage a case load of individual family referrals.
• Assess the child’s sleep problem to determine its nature and any contributing factors.
• Work with families to develop a sleep plan encouraging the child or young person to develop positive sleep habits.
• Provide advice and support to parents who are implementing a sleep programme.
• Contribute to the organisation and delivery of sleep clinics and workshops.
• Maintain high clinical standards and contribute to quality improvement across the Therapy & Specialist Support Service (TSS) Service in line with the needs of the service and evidence-based practice.

Do you have a recognised professional qualification to degree level?

We are looking for two Specialist Sleep Practitioner’s with experience of working with children with complex needs including autism and ADHD and successful practice in working with parents and families.

Are you experienced working as part of a multi-disciplinary team and within a young person’s home setting?

Can you manage a case load including written case notes and reports as well as delivering training and/or workshops to parents and/or professionals?

Do you have a knowledge and understanding at both theoretical and practical levels of current perspectives on autism and SEN along with knowledge of specific approaches to working with people with autism, both structured and unstructured, e.g. TEACCH, PECS, Social Stories?

Can you apply knowledge of autism to plan intervention programmes along with a strong commitment to working co-operative with parents?

Help us make a change to young people with learning disabilities and Autism Spectrum Conditions.

Please read the full job description to find out more about this and interesting and very rewarding position.

The post of Entrepreneurship Project Worker is a new post.

Working closely with the Entrepreneurship Manager and the Head of Social Action, this post has been created to assist the delivery and monitoring of entrepreneurship training and support for refugee entrepreneurs. The post will enable you to assist bespoke business coaching, an entrepreneurial mentoring course, digital skills training, workshop facilitation training and other training as required as well as practical support to refugee entrepreneurs.

You will also be responsible for administrative tasks, including arranging meetings, training sessions, mentoring and coaching sessions, tracking participants' attendance and monitoring participants' performance.  Additionally you will support the Entrepreneurship Manager in recruitment, onboarding, matching, continuous training and management of volunteer business mentors.

The post requires some experience of administrative work and data record keeping as well as

delivering 1-1 advice, mentoring and coaching (ideally business/start-up advice).

Show Racism the Red Card (SRtRC) is the UK’s leading anti-racism educational charity. The aim of the organisation is to combat racism through anti-racism education, whilst using football as an engagement tool and to positively campaign and promote the anti-racism message.

We are seeking to recruit a part-time (21 hours) Admin & Support Worker to work to support our North West Team in Manchester.

We offer a flexible working hours policy and remote/hybrid working.

21 hours per week

NJC Pay Scale 3 – Points 5 & 6: £19,650 - £20,043 (pro rata)

6% pension

Primarily, the role involves coordinating the booking and organisation of educational workshops and providing effective administrative support for the North West Education Team. The post holder will also be responsible for helping to organise and supporting delivery of educational events.

The successful applicant will need to demonstrate:

• Strong commitment to anti-racism

• Administrative experience in a similar role

• Excellent communication skills, written, telephone and interpersonal

• A high level of motivation, ability to work with minimum supervision but still capable of working as an effective team member

•  Excellent organisational and planning skills and ability to prioritise workload

•  Experience of database management

•  Ability to meet specific deadlines under pressure

•  Ability to use contemporary ICT, including Microsoft Office, social media platforms, Zoom and Microsoft Teams

TO FIND OUT MORE, INCLUDING HOW TO APPLY, PLEASE VISIT OUR WEBSITE

Applications close on Sunday 31st July 2022 at 23.59

(Applications submitted after this time will not be accepted)

Interviews will take place 9th/10th August 2022. 

If you have not heard from us within 2 weeks of the closing date, please assume that you have been unsuccessful.

Show Racism the Red Card aims to be an equal opportunities employer.

We welcome applications from everyone, and particularly encourage applications from people from diverse ethnic and social backgrounds.

Job Description

Job Title

Lived Experience Practitioner

Location

GPiMHS (General Practice Integrated Mental Health Service) Banstead x1, Leatherhead x1, Epsom x 2

Salary

£15,600

Hours

21hrs per week

Job Type

Permanent

Responsible to

Service Manager

My job makes lives better by utilising my lived experience of mental illness or of caring for somebody who has mental health problems, in a Peer Support role to contribute to the care and recovery of people using GPiMHS (General Practice integrated Mental Health Service) and MHICS (Mental Health Integrated Community Services), and helping to ensure an accessible, non-stigmatising localised service. 

Job Overview

GPiMHS / MHICS is an emotional and wellbeing service that supports adults aged over 18 in  primary care who are experiencing a range of mental health difficulties. Patients are offered extended consultation times, quick and easy access to practical advice and tailored support for their mental health needs from a multidisciplinary team.

Through sharing wisdom from their own experiences, the Lived Exp Pract will inspire hope and belief that recovery is possible in others. As an integral and highly valued member of the team, the Lived Exp Pract will provide formalised peer support and practical assistance to people using the service in order for them to regain control over their lives and their own unique recovery journey. In particular, the Lived Exp Pract will support the smooth transition of people using the service to other Mental Health services, by helping them to complete recovery and crisis plans for example. Within a relationship of mutuality and information sharing, they will promote choice, self-determination and opportunities for the fulfillment of socially valued roles and connection to local communities.

Suitable for someone who is kind, caring and supportive with good interpersonal and communication skills and who is keen to provide the highest quality experience for people using GPiMHS / MHICS.

Skills, Knowledge, Experience and Qualifications Required

• Lived experience of mental illness or of caring for somebody who has mental health problems
• Experience accessing primary and / or secondary mental health services
• Paid or unpaid experience of working in a lived experience role
• Numeracy and Literacy at a Key Stage 3 level or equivalent
• Driving license suitable for driving in the United Kingdom
• Computer literate in Microsoft office, and willingness to use the Organisations’ IT systems
• Experience of recovering a meaningful life
• Experience of being in a supportive and enabling role
• Ability to share personal story of recovery in a professional manner
• Ability to assist people to develop recovery and crisis plans
• Ability and willingness to reflect on work practice and be open to constructive feedback 
• Ability to work in an enabling and creative way
• Willingness to support people with a range of needs to meet their recovery goals
• Ability to manage stress, and to plan and prioritise own workload and activities
• Ability to carry out practical tasks
• Ability to maintain a healthy home / work life balance
• High level of self-awareness – ability to critically appraise own performance
• Critical thinker
• Understanding and knowledge of recovery; of the issues and concerns of mental health service users ; and of the impact of stigma and discrimination
• Understanding and knowledge of trauma informed care, and ability to use trauma informed care principles to benefit yourself and others 
• Knowledge and commitment to service users rights
• Excellent written, verbal and non-verbal communication skills
• Ability to communicate effectively with a range of service users, carers, professionals and agencies
• Receiving highly complex and sensitive information. Persuasive and reassurance skills required
• Ability to develop and maintain sound working relationships with all members of the multidisciplinary teams
• To be aware of professional roles within the therapeutic relationship
• Professional in appearance and behaviour
• Able to manage conflict and to help others to do so
• Good team working skills

Experience and Qualifications Desired

• Peer support worker training, e.g. ImROC Peer Support Training course
• NVQ Level 3 Diploma in Health & Social Care or equivalent level of knowledge, training and experience

Key Responsibilities

• Work alongside an agreed number of people using the GPiMHS / MHICS service on a 1:1 and / or group basis, in person and / or virtually, from a lived experience perspective 
• Work as part of a multidisciplinary team
• Deliver peer support interventions as agreed within the multidisciplinary team, and within a peer relationship
• Use personal, experiential knowledge and to share lived experience when appropriate to benefit others
• Assist others to create their own recovery and crisis plans, particularly people who are transitioning from the service to another Mental Health service (e.g. SABP Community Mental Health Recovery Service) 
• Establish supportive and respectful relationships with people using the service
• Help people identify their own recovery goals
• Support people using the service to identify and overcome fears within a relationship of empathy and trust
• Share ideas about ways of achieving Recovery goals, drawing on personal experiences and a range of coping, self-help and self-management techniques
• Model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness
• Sign-post to various resources, opportunities and activities within the Organisation and in communities to promote choice and informed decision making
• Accompany people who use the service to appointments / meetings / activities of their choice and performing a range of practical tasks, aligned to recovery goals
• Assist in risk assessments with multi-disciplinary staff, highlighting any changes in service users presentation relevant to their safety and feedback accordingly
• Support the service in promoting a recovery orientated environment by identifying recovery-focused activities and imparting information and education as required
• Act as a recovery champion within the service, and as an ambassador of recovery for the Organisation with external agencies and partner organisations.
• Be actively involved in the continued development of and in the ongoing evaluation of the Lived Exp Pract role
• Undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities / grade of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into the job description in specific terms
• Attend and complete an agreed induction programme and a peer support worker training programme, if not already completed
• Identify personal developmental needs in conjunction with Line Manager and supervision, undertaking further training as necessary.
• Participate in mandatory training as required.
• Participate in regular supervision 
• Maintain a working knowledge of current trends in mental health, recovery and peer support by reading books, journals and accessing peer support networks.
• Work in accordance with the Organisations’ Policies, Procedures and values

Job Title:                    Outreach Regional Lead, South

Region: Home Based (South of England region)

Directorate: Operations, Advice and Welfare

Contract: Fixed Term Contract for 16 months, Full Time, 35 hours per week 

Salary: £33,250 to £35,150 per annum pro rata

The Role

At the Royal British Legion, we believe in building on potential. As an Outreach Regional Lead your ability to lead the Regional Outreach Service could have a real impact on people’s lives.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As an Outreach Regional Lead, you will be responsible for providing supervision and guidance to Regional Outreach Officers and to act as Designated Safeguarding Lead for the team.  The service provides holistic, person-centred support, advice and advocacy to vulnerable individuals and families, with multiple complex needs (including Addiction and Dependency, Mental Health, Domestic Violence, Homelessness, Offending history, Relationship and Family breakdown), to find practical and sustainable ways to make positive changes, achieve their potential and lead fulfilling lives.

If successful, the main duties of your role will be:

• To lead the professional and case work practice of a group of Regional Outreach Officers, ensuring that the service is delivered in accordance with nationally agreed standards and delivers personalised, outcome focused, flexible support in accordance with Legion policies and best practice.
• To manage the Regional team including recruitment, identify training needs, ensure appropriate training is undertaken.
• As the Designated Safeguarding Lead (DSL) provide safeguarding advice and support to welfare staff and welfare volunteers. Manage safeguarding concerns, allegations and incidents in collaboration with the RBL Safeguarding Team and escalating as appropriate.
• Oversee caseload and job allocation and monitor volume of referrals, ensuring that trends are identified and fed back to inform area and national resource planning and, collecting appropriate casework data, to inform local lobbying/service improvement campaigning
• Carry out regular quality assurance and compliance checks
• Develop and maintain local contacts with agencies and charities associated with homelessness and offending. These will include DWP, DCLG, Local Authorities, Service and  ex-Service charities and creditors
• Liaise and work with local statutory bodies, national representatives and other organisations as appropriate. Keep abreast of, and implement, changes in social welfare/housing law which relate to the Outreach beneficiary group.

A relevant sector qualification or recent and significant demonstrable experience is required, in relation to: Housing and Homelessness, Criminal Justice, Mental Health, Domestic Violence, Addiction and Dependency, or Safeguarding. Supervisory/Line management/Service management experience also required.

Please note this role is Home based, with some requirements to travel across geographical area and wider area, in line with hybrid working practices. The South region encompasses Devon and Cornwall, Dorset, Hampshire, Wiltshire, Somerset London and South East England. Candidates will ideally live within this region (but may be considered a short commute from the border of this region).

This role is subject to relevant employment checks, including Enhanced DBS Clearance.

About the Royal British Legion – Careers in Advice and Welfare

Across the country, in every city and on every street, the RBL is there to support our Armed Forces community.

Every day, everyone in our Advice and Welfare teams dedicate themselves to bettering the lives of those in this community.

Be it a conversation about financial support, physical and mental wellbeing, employment, housing, independent living or social support – working in these teams means the time you’d spend with those who need our help, and the advice you’d offer, could have a profound effect on their lives.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

We also want those who need our support to be able to get it when they need it, and from those best placed to give it. Which is why we’ve invested in multi-channel support services.

So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.

It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be.

It’s why we welcome applications from people with diverse backgrounds and experiences.

How to Apply

Please click ‘Apply online’

Closing date for this role is: Monday 25th July 2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Our client has a strong commitment to Safeguarding and we are seeking a suitably qualified individual to join them to support the work of the team.

Case Worker Responsibilities:

The post holder will support the Diocesan Safeguarding Adviser (DSA) in investigating allegations of abuse, ensuring that they are appropriately referred to the statutory authorities and ensuring the provision of appropriate advice and support to survivors and victims of abuse.

The post-holder will assist the Safeguarding team in ensuring that those who pose a risk are appropriately supported and managed/monitored.

The post-holder will have day-to-day working relationships with a small Safeguarding team, local authority bodies, parishes across the diocese, parish safeguarding officers and diocesan employees and must therefore have experience working with a range of professionals and stakeholders.

There will be occasions where the post-holder will be required to cover for training delivery, working to strengthen and enhance the provision of safeguarding support across the diocese by assisting the Safeguarding Trainer in the delivery of national and local training programmes.

Case Worker Requirements:

The successful candidate will be a qualified Social Worker, Police or Probation Worker with the relevant experience in safeguarding, case management and the ability to assess risk. There is flexibility in the background and our client asks applicants to fully expand on this in their application when addressing their suitability for the role.

Although experience of working within the Church of England is not required, the post holder should be sympathetic to the aims and values of the Church.

The post will be offered to the successful candidate subject to satisfactory references, proof of eligibility to work in the UK and a DBS check at enhanced level and against the barred list.

Location: Manchester
Contract Type: Permanent
Hours: Full Time, 35 hours per week. Flexi Policy in place.
Salary: £35,733 - £37,413 per annum FTE
Benefits: Generous annual leave entitlement, competitive employer pension contribution.

Closing Date: Noon, Thursday 7th July 2022
Interviews: Thursday 21st July 2022

Early applications are encouraged as they reserve the right to close the role early should they receive a number of applications which satisfy the person specification criteria.

You may have experience of the following: Case Manager, Charity, Charities, Support Worker, Third Sector, Volunteers, Coaching, Mentoring, Qualified Social Worker, Social Work, Social Care, Community Development, Case Worker, Engagement, Family Support, etc.

Ref: 133 854