3 Fire safety manager jobs in Birmingham
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Compliance Manager - Social Housing
Birmingham (Hybrid)
Up to £50,000 per annum
The Role
We are currently recruiting for a Compliance Manager to join an established housing provider in Birmingham. This is an excellent opportunity for an experienced compliance professional to take responsibility for the effective management of landlord compliance across a residential property portfolio.
Working closely with senior management, contractors and internal teams, you will help ensure the organisation maintains high standards of safety, compliance and regulatory performance across its homes.
Key Responsibilities
- Take ownership of the delivery of the organisation's landlord compliance requirements across its housing stock.
- Plan and oversee programmes of inspections, testing, servicing and any necessary follow-on works.
- Ensure all statutory obligations are being met and that compliance activity is completed within required timescales.
- Oversee external contractors, challenging performance where necessary and ensuring agreed service levels are maintained.
- Review compliance information and certification, ensuring records are complete, accurate and suitable for audit and regulatory scrutiny.
- Investigate areas of non-compliance and put appropriate action plans in place to resolve issues.
- Contribute to the organisation's wider building safety and risk management arrangements.
- Provide regular updates and management information on compliance performance, risks and emerging issues.
- Work with colleagues to resolve customer concerns, complaints and escalated cases relating to safety and compliance.
- Identify opportunities to improve processes, performance and value for money across the compliance function.
- Work collaboratively with internal teams and external partners to maintain safe homes and a high-quality service.
About You
- A strong background in housing compliance, ideally within a housing association, local authority or similarly regulated organisation.
- Broad knowledge across areas such as gas, electrical, fire, asbestos, water hygiene and lift safety.
- Experience overseeing contractors and holding suppliers accountable for delivery and performance.
- A good understanding of current health & safety and building safety legislation affecting social housing.
- Experience working with compliance databases, certification and asset information.
- The ability to analyse information, identify potential risks and take decisive action to address issues.
- Strong communication skills, with the confidence to work with senior colleagues, contractors and other stakeholders.
- Excellent organisation skills and the ability to manage multiple compliance programmes simultaneously.
- A proactive approach to improving services rather than simply maintaining the status quo.
- A relevant qualification within compliance, health & safety, housing or building safety.
- NEBOSH Certificate or an equivalent Health & Safety qualification.
- Membership of an appropriate professional body would be advantageous
Apply
If you're an ambitious compliance profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]
Thank you!
Are you an experienced and highly organised professional who enjoys making sure an organisation runs smoothly and wants to make a real difference?
Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training and domestic abuse programmes across Birmingham, the Black Country and the wider Midlands area. Our work includes self-paying clients as well as funded projects delivered through contracts, grants and partnerships.
We are looking for an Administration and Operations Manager to lead and strengthen the day to day operations that underpin our services and help us prepare for our next phase of development. Working closely with the CEO and service managers, you will oversee the running of the organisation across our two main premises and other community venues, as well as manage the administration and appointments functions. This role provides the operational support to our service delivery, ensuring that processes, resources and systems are well organised and focused on quality, sustainability and a positive user experience.
We are entering an exciting phase of growth and are looking to expand our services and extend our reach across Birmingham, the Black Country and surrounding areas. This new role is central to these plans.
Initially, the role will be hands-on, with responsibility for recruiting and training additional administrative staff, fully opening our main premises and moving to a hybrid model of online and face-to-face counselling. You will also support the implementation of new online appointment and case management systems as well as updated policies and procedures.
As we grow there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team and help us meet the increasing need for our services.
Based at our Birmingham office, you will be supported by a small administration team that will grow. This role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.
What you’ll do
- Oversee the day-to-day operational running of the Birmingham and Wolverhampton centres and community venues.
- Lead and manage the administration team, including recruitment, training and volunteer coordination.
- Manage appointments, service utilisation, waiting times and payments.
- Streamline processes and systems to improve efficiency, consistency and client experience.
- Support the implementation of new technology, online appointments and case management systems.
- Ensure premises are safe, functional, welcoming and fit-for-purpose.
- Monitor service activity, performance, budgets and KPIs, providing clear reports for management and funders.
- Promote a positive, inclusive and supportive workplace culture.
- Work closely with service managers and the CEO to ensure operational activity supports organisational priorities.
- Oversee HR systems and administration.
- Ensure compliance with HR, health and safety and organisational policies.
What we’re looking for
- Proven experience in administration and operational management, ideally in the third sector, health or community services.
- Significant administrative experience, including the use of databases and case management systems.
- Experience monitoring activity, performance, budgets and KPIs, with the ability to use information to inform decisions.
- Experience developing and embedding effective processes and systems.
- Confidence in implementing new technologies and supporting teams through change.
- Experience overseeing premises and creating safe, fit-for-purpose and welcoming environments.
- Understanding of the client journey and accessibility, with experience improving service utilisation and engagement.
- HR and health and safety knowledge, with experience supporting staff wellbeing and compliance.
- Strong leadership, communication and relationship-building skills, with a commitment to inclusion and equity.
- A practical, proactive and solutions-focused approach, with the ability to balance strategic thinking with hands-on delivery.
Why join Kapella?
- Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
- Be part of a passionate, supportive and values-driven team.
- Have a significant opportunity to shape operational processes and develop into a senior leadership role.
- Benefit from ongoing development, 25 days’ annual leave, professional development opportunities, a 5% employer contribution pension scheme and staff wellbeing support.
How to apply
Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.
Kapella is an inclusive employer and welcomes applications from all sections of the community.
Closing date: 27 September 2026
Location: Birmingham office, with travel to Wolverhampton and other community venues
Hours: Full-time, 37.5 hours per week
Registered Charity 
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
Lead services that support those who serve on the frontline
DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
What you will do
· Lead operational plans, service performance, contracts, budgets and improvement activity.
· Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
· Build effective working relationships across welfare, psychological, occupational health and partner services.
· Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
· Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
· Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
· Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
What you will bring
· Senior operational leadership experience in a complex service environment.
· Strong project or programme management skills and a track record of delivering change.
· Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
· An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
· Commercial awareness, sound financial judgement and a commitment to quality and value for money.
· A collaborative, evidence-led and values-driven approach.
Why join DMWS?
This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity
How to apply
Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role.
DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.
