Flexible volunteering volunteer roles in london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Farsi speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals from the UK’s Farsi-speaking community experience loneliness and isolation. One of our female befriendees is especially keen to improve her English skills and would benefit greatly from a supportive volunteer who can help her build confidence through regular, friendly conversations.
What is the Talking Bubble Project?
A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — in a way that’s sensitive to their cultural and language needs.
In this case, we are looking for a Farsi-speaking volunteer with a good command of English, so conversations can be held in English while using Farsi as needed to ensure understanding and comfort.
Why volunteer with us?
✔ Support a fellow Farsi speaker in the UK
✔ Help someone practice and improve their English in a safe, friendly way
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose
✅ What’s required?
✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (also fully funded)
✔ A kind, patient, and compassionate approach
✔ Ability to hold conversations in both English and Farsi
How to get involved:
Apply through the CharityJob website – no previous experience needed.
This opportunity is open to UK residents only.
Help us bring connection, confidence, and kindness to someone eager to grow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barefoot and Free is a small UK-based charity that gifts unforgettable staycations to families with neurodivergent children or children affected by trauma.
We are seeking creative and committed Volunteer Fundraisers to help us grow our small charity.
This is a remote volunteer role ideal for someone looking to use their creative fundraising knowledge to make a meaningful impact.
Role Overview
As a Volunteer Fundraiser at Barefoot and Free, you will be reuired to come up with fun ideas to fundraise, be able to engage people to fundraise and encourage new supporters.
Key Responsibilities
- Plan, organise and execute virtual and in-person fundraising events (eg raffles, quizzes, sponsored challenges)
- Liase with fundraisng volunteers (eg sponsored runners etc)
- Ensure events run smoothly by preparing, schedules, materials and plans.
- Act as a main point of contact for invividual fundraisers and teams
- Regukar communication to offer encouragement and guidence.
- Procatively check they have everything they need (eg fundraisng pack, marketing materials)
- Create.design a central fundraising tracker (eg excel or similar)
- Log all fundraising activities, targets, deadlines ad progress updates
- Collaborate with the social media volunteers (if applicable) to amplify campaigns
- Support the recruitment of new fundraising volunteers
What You’ll Bring
- Clear friendly written and verbal communication
- Ability to confidently engage with fundraisers, donors and team members remotely
- Excellent time management and ability to co-ordinate multiple activities at once
- Structured approach to planning events and tracking fundraising progress
- Strong communication skills, self-motovated with the ability to work independently with minimum supervision
- A passion for charitable work and a willingness to contribute time and skills
Time Commitment
This is a flexible remote role. We ask for a commitment of 2 to 5 hours per week. We are happy to work around your availability.
What You’ll Gain
- A chance to use your skills for a good cause
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Hands-on experience in event planning, fundraising, and project coordination, ideal for CVs, job applications, or future charity roles.
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Remote, flexible volunteering that fits around your schedule — ideal for students, parents, or professionals looking to give back.
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Experience working in the charity sector
- Portfolio development and references on request
- Being part of a friendly supportive team making a difference
To apply please send a recent C.V along with a short note about yourself & with examples of any fundraising, event planning you have carried out.
We look forward to hearing from you.
Providing funded respite breaks for families of neurodivergent children and children affected by trauma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a way to give back to your local community without a long-term commitment? Not sure exactly what you’d like to do, but know you want to help?
Sometimes we come across one-off community tasks that just need a few volunteers to give us a good old Yorkshire helping hand. We also know life can get very busy and people don’t always have time to commit to a regular volunteering role.
Being a Community Squad volunteer is a flexible way to get involved. You’ll find out when and where one-off tasks are happening near you, and you can choose to help whenever it suits. There’s no ongoing commitment, you’re in control.
As a Squad volunteer, you’ll regularly receive updates about opportunities across Yorkshire. There’s no obligation to sign up for any of them, but if something catches your eye, just put your name forward. We’ll send you all the details you need, and you simply turn up on the day!
Tasks vary widely, so there’s something for everyone. You might help at a community clean-up, plant spring bulbs, hand out leaflets, put out grit or clear a path when it’s snowed for a neighbour. Or you could be handing out popcorn at a cinema event, making cups of tea at a social club, supporting someone with their digital devices, creating glitter tattoos at a children’s event, or writing letters to customers who are isolated.
There will be lots of varied things to help with!
The client requests no contact from agencies or media sales.
Action for Refugees in Lewisham (AFRIL) is a dynamic local charity established in 2006. We support asylum seekers, refugees, and vulnerable migrants, to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis.
We are a team of 15 majority part-time paid staff (9 FTE) and over 100 volunteers. AFRIL works with residents in Lewisham, Greenwich, Southwark, Bexley and Bromley. In the last 12 months AFRIL has supported over 750 individuals.
AFRIL’s Casework and Advocacy Team provides complex casework and legal interventions in the areas of housing and homelessness, Asylum Support, Benefits, No Recourse to Public Funds and Community Care. AFRIL also offers community activities to the residents of a local Asylum Support Hotel. Activities are arranged in situ at the hotel, as well through trips and outings.
Your duties will include:
Community Activities Volunteer
● Arrive promptly to support AFRIL staff to set up the Community Activitysession which, depending on the day, could include:
○ Arts & craft activities
○ ESOL / english conversation practice
○ It is also possible you will support a group on an outing to amuseum, to AFRIL’s Allotment of Refuge or to another location.
● As a volunteer, your role during these activities will involve supporting the staff to deliver the relevant activities, and will specifically include:
○ Engage all participants in a warm and friendly manner, making all feel welcome and involved
○ Support new participants to complete the registration forms, and log attendances on the register
○ Putting out resources, materials, games and actively support participation in such activities
○ Arranging and distributing food and drink to members
○ Helping the group to navigate safely if out on trips
Outreach Volunteer
● Arrive promptly at 12.15pm to support AFRIL staff to set up the Outreach Advice session.
○ Welcome clients to the drop in, provide an overview of how AFRIL can support, record basic information to pass onto AFRIL caseworkers
○ Oversee a queue system of those seeking advice from Caseworkers
○ Provide clients with refreshments, build rapport and field basic questions about the outreach session whilst clients are waiting
Duties for both roles also include:
● Undertake comprehensive training (including safeguarding training) to support you in carrying out your volunteer role.
● Uphold AFRIL’s values when working alongside staff, volunteers and clients, and follow AFRIL’s policies and procedures at all times.
● Be vigilant of any safeguarding concerns and report these swiftly to AFRIL staff.
AFRIL’s Community Activities & Outreach Volunteer will have the opportunity to volunteer at AFRIL’s Community Activity sessions (weekly) and Outreach Advice sessions (fortnightly). The volunteers will provide friendly and professional support to participants, collect basic information and support AFRIL staff where appropriate.
Our volunteers are crucial in supporting AFRIL staff to obtain the best outcomes for our clients, and this role will provide you with valuable insight into the immigration system and its many challenges.
Please submit the application form alongside your CV. Please cite the position in the title of the email.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing Group providing supported living accommodation for young women in recovery and receiving support with drug and alcohol issues.
A confident and experienced hypnotherapist, with appropriate qualifications and interest in working with clients affected by addiction. The successful applicant will be someone who can provide supportive and calming sessions tailored to the individual needs of the client to promote their physical and emotional wellbeing.
Activities
- 1:1 or group Hypnotherapy sessions for residents
- Provide a safe, relaxing, therapeutic environment for the activity to take place.
- Suitable candidates must hold a professional qualification
- Volunteers may be asked to have professional liability insurance
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training.
- Volunteers have a named supervisor providing day-to-day support and encouragement.
This is a flexible opportunity and volunteering times and frequency will vary depending on your availability and the needs of service users. It might be every week or fortnight, 3 to 4 hours, ideally for a minimum of 3 months.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What will you do?
• Explore different ways of fundraising to help the local Citizens Advice obtain money, either for specific things, or for ongoing running costs of the local Citizens Advice
• Help organise fundraising events to raise money from the local community and encourage volunteers and staff to get involved
• Create materials, such as newsletters or presentations, which can be used to raise the profile of the local Citizens Advice and for raising money
• Explore other ways of fundraising, including identifying new sources of funding from organisations
• Help to build relationships with local organisations or businesses
• Help staff put together some information to send to potential funders and to complete applications for funding bids
What is in it for you?
• Make a real difference to people’s lives
• Learn about a range of issues such as benefits, debt, employment and housing
• Build on valuable skills such as communication and problem solving, and increase your employability
• Work with a range of different people, independently, in a team and within your local community
• Have a positive impact in your community. And we’ll reimburse expenses too.
What do you need to have? You don’t need specific qualifications and skills, but you’ll need to:
• Be friendly and approachable • Be non-judgemental and respect views, values and cultures that are different to your own
• Have a positive attitude towards fundraising
• Have excellent verbal and written communication skills
• Have good IT skills
• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• Be willing to undertake training in your role
How much time do you need to give?
We can be flexible about the time spent and how often you volunteer so come and talk to us.
Valuing Inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people, people with colour, disabled people, people with physical or mental health conditions, LGBTQ+ and nonbinary people.
If you are interested in becoming a fundraising volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices (CWV) is a grassroots charity supporting children, young people, and families through alternative education, life-skills programmes, wellbeing activities, and community food hubs.
Our mission is to empower children with confidence, resilience, and the tools they need to thrive. We work closely with local schools, families, and partners to create safe, supportive learning environments where every child is valued and heard.
Role: Youth Mentor / Support Worker
Location: Community sites / schools
Hours: 2–4 hours per week (flexible)
Contract: Volunteer
Reports to: Head of Programmes & Education
Role Overview
As a Youth Mentor, you will provide emotional, practical and wellbeing support to young people who need a positive role model. You will help build resilience, confidence, and healthy life-skills.
Key Responsibilities
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Provide 1:1 mentoring and group support
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Encourage positive behaviour, engagement and wellbeing
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Support workshops, activities and trips
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Build safe, trusting relationships with young people
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Report safeguarding concerns appropriately
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Log basic session notes and progress
Person Specification
Essential:
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Empathy, patience, and strong listening skills
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Experience supporting young people (formal or informal)
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Commitment to safeguarding and boundaries
Desirable:
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Experience in youth work, coaching or education
Benefits
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Safeguarding, mentoring and youth-work training
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Flexible volunteering
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Excellent experience for education, youth work, or social care careers
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Meaningful impact on young people’s lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.
With training in alternative therapies such as Reiki and Sound Healing, you will support young women to improve their physical and emotional well-being in a group setting or on an individual basis.
Activities
- Delivering Sound Healing sessions in a 1-2-1 or group basis.
- Providing a safe, relaxing, therapeutic environment for the activity to take place.
Experience and requirements:
- Suitable candidates need to be qualified or nearing the end of a substantial training.
- Volunteers may be asked to have professional liability insurance.
- This role will require us to carry out an enhanced check through the disclosure and barring service.
Commitment
Commitment can be flexible to suit your availability, from about 1-2 hours per week. Ideally this volunteer will commit to a minimum of 3 months
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training
- Reasonable travel and lunch expenses will be reimbursed
- The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons
Action for Refugees in Lewisham (AFRIL) is a dynamic local charity established in 2006. We support asylum seekers, refugees, and vulnerable migrants, to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis.
We are a team of 15 majority part-time paid staff (9FTE) and over 100 volunteers. Our office is based in the Leemore Centre in central Lewisham. AFRIL works with residents in Lewisham, Greenwich, Southwark, Bexley and Bromley. In the last 12 months AFRIL has supported over 750 individuals.
AFRIL’s Casework and Advocacy Team provides complex casework and legal interventions in the areas of housing and homelessness, Asylum Support, Benefits, No Recourse to Public Funds and Community Care. AFRIL also offers community activities to the residents of a local Asylum Support Hotel. Activities are arranged in situ at the hotel, as well through trips and outings.
AFRIL’s ESOL support volunteers will work with AFRIL’s Community Activities Coordinator to provide friendly and professional ESOL and English Conversation activities to participants.
Your duties will include:
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Arrive promptly to support AFRIL staff to set up the ESOL / English Conversation activity.
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You will work with the Community Activities Coordinator to plan activities and sessions according to the appropriate level of the participants’ English.
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You will engage participants in the activities, supporting them to take part, improving their English and confidence.
Other duties also include:
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Undertake comprehensive training (including safeguarding training) to support you in carrying out your volunteer role.
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Uphold AFRIL’s values when working alongside staff, volunteers and clients, and follow AFRIL’s policies and procedures at all times.
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Be vigilant of any safeguarding concerns and report these swiftly to AFRIL staff.
Please complete the application form and submit alongside your CV. Please mention the position within the title of your email.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Create Hope is a therapeutic service that provides emotional and mental health support to children, young people, and families. Our goal is to offer a safe space where individuals can explore their feelings, build resilience, and self-awareness through creative and relational approaches.
Our therapeutic services include:
● Play & Creative Therapy
● Systemic Family Therapy
● Person-Centred or Integrative Adult Counselling
● NVR Therapy
● Couples Therapy
● Workshops for parents/carers
As Volunteer Admin Support, you play a key role in enabling these services to happen smoothly by ensuring the background systems and processes are managed well.
Your Role as Volunteer Admin Support
Responsibilities:
● Updating and maintaining client and referral information on Salesforce (training provided)
● Preparing and sending standard emails, agreements, and communication
● Assisting with filing, scanning, and organising paperwork
● Supporting with data entry and record-keeping for monitoring and evaluation
● Helping prepare resources and materials for therapy sessions or events
● Ensuring all records are handled securely and in line with confidentiality requirements
Time Commitment:
We ask that volunteers offer a regular commitment of a few hours each week. This can be flexible and, in some cases, carried out from home.
Location:
Tasks may take place at our Bracknell office or remotely, depending on the type of support being given.
Support & Training
We want to ensure you feel equipped and supported in your role. As Volunteer Admin Support, you will have access to:
● Induction and training on Create Hope systems (including Salesforce and GDPR requirements)
● Ongoing supervision and support from the Create Hope team
● Opportunities to develop new admin and organisational skills
● Being part of a supportive and friendly community
If you ever need additional support, please don’t hesitate to reach out.
All volunteers must adhere to Create Hope’s Safeguarding and confidentiality policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA South London
Our charity shop in the heart of SW17 7TW is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
About Our Charity Shop
The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid.
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging and items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant
- Friendly volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
- Good communication and numeracy skills.
- You will need to be aged 16 or over.
What we can offer you as a volunteer Charity Shop Assistant
- A way to meet new people and make new friends in your local area.
- A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- An excellent induction and training programme relevant to your role.
- The opportunity to make a huge difference to the welfare of animals.
- Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
We hope you are interested in volunteering for the South London Branch
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that
have been bereaved.
THIS ROLE COULD BE FOR YOU IF:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
REQUIREMENTS OF A BEFRIENDER INCLUDE:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
BENEFITS OF THE ROLE MAY INCLUDE:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
SUPPORT AND TRAINING PROVIDED:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
LOCATION OF THE ROLE:
- Home-based
WHEN ARE YOU NEEDED:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Youth Advantage UK (YAUK) is seeking a Volunteer Senior FOI Researcher. The successful candidates will be allocated to lead our FOI Team which supports our research projects nationally and locally by submitting and progressing Freedom of Information Requests. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
Responsibilities:
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Lead and oversee a small team in drafting, submitting and following up FOI requests in addition to supporting the research projects that require such data.
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Ensuring of ethical compliance and high ethical standards
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Coordinating the needs of various research teams with regards to FOI requests as support is required
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Drafting FOI requests: Write precise, legally compliant requests that maximize the chance of disclosure.
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Tracking submissions: Maintain a log of requests, deadlines, and responses to ensure timely follow-up.
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Analyzing responses: Review disclosed information, assess its reliability, and extract insights relevant to the research project.
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Appeals and reviews: Prepare internal review requests or appeals to the Information Commissioner’s Office (ICO) if disclosure is refused.
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Collaboration: Work with other teams to align FOI requests with broader research goals.
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Reporting findings: Summarize obtained information and provide the data for progress by specific research teams
Requirements:
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Knowledge of FOI legislation: Understanding of Freedom of Information requests and proven experience in submitting them.
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Communication skills: Excellent writing and speaking skills, with the ability to explain complex findings clearly.
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IT literacy: Proficiency with Microsoft Office and Google Suite for drafting, tracking, and reporting.
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Collaboration and independence: Ability to work well independently and as part of a team.
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Leadership: Experience of leading a small team, fostering motivation and accountability.
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Attention to detail: Strong organizational skills and accuracy in drafting requests and analyzing responses.
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Time management: Ability to prioritize tasks and manage multiple deadlines effectively.
Benefits
• Gain valuable experience in influencing research projects
• Opportunity to work with a dedicated and passionate team.
• Flexible volunteering hours.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a remote VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
Responsibilities
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As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.
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You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.
Duties
1. Exit Management
- Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
- Maintain accurate records of exits to inform retention and engagement strategies.
- Ensure compliance with organisational policies during volunteer departures.
2. Volunteer Inactivity Management
- Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
- Maintain updated records to track and report volunteer activity trends.
3. Grievance and Conflict Resolution
- Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
- Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
- Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.
4. Policy Execution and Compliance
- Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
- Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
- Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.
5. Volunteer Relations
- Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
- Actively promote inclusivity and diversity in all volunteer-related activities.
6. Compliance and Reporting
- Ensure all volunteer-related activities comply with organisational and legal standards.
- Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.
Requirements
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Excellent writing and communication skills.
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IT literacy with own equipment (laptop and phone)
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Ability to work well in a team.
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Strong attention to detail and organisational skills.
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Ability to prioritise tasks and manage time effectively.
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Passionate for personal development
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Good experience and foundation in employee/volunteer relations
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Right to volunteer in the UK
Benefits
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This is a UK-based, 100% fully remote and flexible role.
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Supportive team and management to enhance your skills and build on your experience.
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Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.
Why Volunteer with Us?
We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.
What You’ll Gain
Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.
We are looking for volunteers to help us apply for and secure funding to support our valuable work. This role can be done remotely, with no fixed rota, and the amount of time you give is flexible.
Who Are We Looking For?
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Interested in fundraising or securing funding
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May have experience in the community or charity sector
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Legal or corporate background, or studying law or similar subjects
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Willingness to learn, motivated, and proactive
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Organised and detail-oriented
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Positive attitude and collaborative
What Do We Expect?
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Willingness to undertake our virtual training programme at a time convenient to you
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Have a basic DBS check (preferably on the update system) or be willing to complete one with us
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Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed)
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A positive and inclusive attitude toward disability and illness
What Can You Expect?
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A supportive, kind, and nurturing team that values its volunteers
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Flexibility – contribute at times that suit you
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Supportive approach to accessibility and accommodations
Benefits of Volunteering with Buttons & Bubbles C.I.C.
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Make a tangible difference in your community
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Develop skills in fundraising, research, and grant applications
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Enhance your CV and demonstrate reliability to future employers
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Explore new areas of interest and take on additional tasks if desired
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Build confidence while contributing to meaningful work
To increase inclusion and representation across society for disabled families.