Fundraising Assistant Volunteer Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an event volunteer you will play a vital role by raising awareness of our services, assisting with fundraising and engaging with the local community.You will represent Magpas Air Ambulance at a wide range of events indoors and outdoors, come rain or shine. You may be assisting with car parking, meeting and greeting, setting up a stall, selling merchandise, engaging the public and answering questions. Magpas Air Ambulance have a presence at over 150 events each year and need reliable, friendly people like you to help us achieve this. At larger events you will be supported by an event lead and we'll always make sure you are prepared and confident, you don't need to have previous experience, just be willing to get stuck in!
As an event volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner.
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
- Follow the leadership and guidance of the event lead, staff member or event organiser.
- Assist in all event activities in a flexible and friendly manner.
- Have good communication skills and be able to work with other volunteers and staff as part of a team.
- Process the sale of merchandise and take donations.
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
- Recognise, respond to and report any safeguarding issues or concerns.
What you can expect from us:
- Regular support and advice from our staff team.
- Expenses covered in line with our volunteer policy.
- On-the-job training specific to your role.
- Events where you can meet other volunteers and share ideas.
- Impressive skills to add to your CV and a reference if/when you need it.
- The opportunity to meet a network of like-minded people.
- We are an equal opportunity organisation and welcome volunteers with diverse abilities.
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Are you looking to volunteer in a small and friendly office team? We're looking for someone to help us with our membership admin, including assembling membership packs, preparing resources for mailings, helping us prepare for membership events and lots more - no admin day will be the same and there is always plenty of tea and coffee on tap and biscuits available!
Yorkshire Wildlife Trust is one the region’s largest and oldest charities managing over 100 nature reserves and works with many other land managers assisting them to improve wildlife. The Trust works to involve people in nature conservation through events, environmental education and community involvement.
The supporter services team is part of the Fundraising and Engagement Directorate which includes the Membership, Events, Communications and Fundraising team. As part of their work, the Supporter Services team process all new membership and are looking for a volunteer to help pack our mailing of welcome packs and other post. Ideally our volunteer will also help keep both our literature and events storeroom tidy.
What you'll be supporting us with:
- Assembling membership welcome packs for new Yorkshire Wildlife Trust members
- Packing membership packs ready for the Friday mailing
- Putting together other regular mailings to new and existing members
- Filing of confidential information
- Keeping the storeroom tidy and in order.
- Discarding any out-of-date literature.
- Putting away stock after events.
- Informing staff of low supplies.
- Help gather equipment for events.
- Help take in deliveries.
- Helping with other tasks as required.
What's in it for you?
This is a great opportunity to volunteer for a successful wildlife and environmental charity with a friendly team. Our team is very busy and we greatly value the help of our volunteers. Hot drinks and biscuits are always available!
The client requests no contact from agencies or media sales.
Action Village India
Action Village India (AVI) is a small, UK-based charity that fundraises for Indian NGO partners to deliver programmes that will best assist the poorest and most marginalised sections of communities in rural India. AVI supports campaigns for social justice and equality on Gandhian principles of nonviolence.
You will be working hand-in-hand with a small and very agile team in the London office and as such the internship will be a fantastic opportunity to ground yourself in the basics of charity day-to-day administration, communication and event fundraising.
Working Information:
Location: London – Dalston Junction
Hours: 2 days per week plus attendance at WOMAD Festival 24-29th July 2024
Duration: 8-10 weeks. Internship to start early June (negotiable) and ending in the first week of August.
Starting date: 5th June 2024
Job Purpose:
This internship will focus on developing an exhibition for WOMAD festival that highlights the work on Action Village India, and support the team during the weekend of WOMAD festival.
The biggest fundraising event we hold every year is Madras Café, held at Womad Festival at the end of July. Madras Café began its life as a Chai and leaflet stall over 30 years ago to help educate people about Action Village India and the difficulties people in rural India faced; today it is an established festival institution serving delicious Indian food to over 4000 people over three days. The Action Village India team holds a stall in the Madras Café tent selling ethical products made in India, showcasing our exhibition, and informing people about Action Village India. In the run up to the festival you will work on the development of the exhibition. During the festival you will be working with the Events Intern and staff to ensure a successful running of the stall and the exhibition. You will need to be available in the set up and weekend of the festival – 24-29th July 2024.
Main duties and responsibilities:
1. WOMAD Exhibition Support
§ Attend meetings on the planning of the exhibition
§ Research into the theme of the exhibition
§ Support with preparing, designing, creating and installing the exhibition
2. Event Management
§ Support with event management as and when required
§ Work with AVI staff, trustees and volunteers at Womad Festival 24-29th July 2024
3. Office Support
- Helping with the day to day running of the office, including communication with enquirers and supporters and the online gift shop
- Assisting with the production and printing of leaflets, appeals and fundraising materials
- Assisting with the distribution of mailings; appeals, newsletter and membership
- Creating content for various social media platforms
4. General Responsibilities
§ Abide by organisational policies, codes of conduct and practices
- Support and promote diversity and equality of opportunity in the workplace
- Keep confidential any personal, private, or sensitive information
- Any other duties commensurate with the accountabilities of the post
- Get involved and pitch in where help is needed
Person Specification
§ Excellent communication skills face to face, on the phone and by email.
§ Ability to work alone and use own initiative to develop systems, deal with practical situations as they arise
§ IT skills and experience at a level that support email, database, social media and use of spreadsheets and graphic design skills such as for our newsletters (desirable)
§ Ability to stay focused and efficient in the face of changing priorities, and to deliver work in a timely manner
§ Commitment to the values and ethos of AVI
§ Ability to work well in a team with a flexible approach
§ An ability to apply awareness of diversity issues to all areas of work.
§ Keen interest in international development, events and fundraising
§ Proactive, creative and enthusiastic
§ Desire to learn, develop and advance personal career prospects
§ Knowledge of rural development in India (desirable)
Terms of Internship:
This is a voluntary position. Action Village India will cover travel expenses (from within London) to the office in Dalston and lunch costs for days worked in the office (up to £10 a day – if travel costs are higher, this can be discussed). All expenses must be itemised, and receipts provided. The cost of your Womad ticket and travel will be covered.
Accessibility:
We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information to our vacancies.
If you have accessibility requirements and are still interested in an internship with Action Village India please get in touch for a chat. We are open to discussing a full Work From Home internship if at all possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Supporter Care Admin Assistants are required to help with telephone calls to say thank you to donators, sending letters, scanning and uploading files so knowledge of IT would be helpful.
Skills:
- Positive attitude and great people skills.
- Good communication skills both orally and written
- Organisation
- Good listening skills
- Basic IT Knowledge
- Have a calm and approachable manner
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Operations Assistant supports the Chair with all administration to enable Hidayah to function smoothly. Responsibilities include, but aren’t limited to:
- Providing administrative support to the Chair including scheduling meetings, managing calendars and responding to emails
- Creating process flows to enable service delivery and monitor progress
- Preparing meeting agendas, taking notes and sharing meeting minutes
- Maintaining accurate and up-to-date records and databases including documents on the Google Drive
- Aiding in the planning and execution of all operational projects and initiatives
- Preparing reports, presentations, and documentation as needed e.g., for annual reports
- Responding to inquiries and providing information to internal and external stakeholders
- Performing other duties and tasks as assigned by the Chair
How much time is required?
We are flexible around your schedule but we anticipate that the role will require around 4 hours per week. The following commitments are in place for all Hidayah volunteers:
- Aim to attend all relevant meetings, delivering a comprehensive report with updates and to complete actions as and when they appear
- Aim to attend all other planning meetings as necessary
- Attend Hidayah events (where geographically possible)
- Help to fundraise for, and advertise, any Hidayah events and fundraising drives
- Add to and maintain the administration of our file sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms
- Check and respond to emails in a timely manner
- Contribute to the communications group (via Discord) and stay up to date with Hidayah developments
- Provide information, statements and data for the annual report
- Keep up to date with Hidayah communication and organisational developments
This role is subject to a 6 months probationary period with a 2 month notice period should you wish to resign.
What is expected from an Operations Assistant?
Knowledge:
- Educated to degree level or experience which demonstrates equivalent analytical ability
- Knowledge of quality assurance systems and their benefits for the voluntary sector
- Knowledge of good governance procedures for the voluntary sector
- Understanding of confidentiality, equality and diversity and safeguarding procedures
Personality:
- A self-starter who can volunteer with minimal supervision
- Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah
Personal Skills:
- Confidence taking the lead with plans and ideas at Trustee meetings
- Ability to resolving conflict situations if needed
- Professionalism in all situations
Administration Skills:
- A high degree of literacy in Microsoft Office and IT Applications
- Join Hidayah Membership and Hidayah Discord server
- Participating and contributing to discussions on the Hidayah Discord server
- Read all Hidayah policies, keeping up to date with any changes
- Read, understand and agree with the constitution of Hidayah (available on our website)
Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.
What benefits do I get from this role?
- Volunteering with Hidayah brings a range of a benefits such as:
- Reference for your CV
- Contributing to Hidayah’s cause
- Supporting vulnerable communities
- Connecting with like-minded, passionate people
- Experience working strategically as part of a team
- Development of professional networking skills
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
KEECH HOSPICE CARE….YOU CAN MAKE A DIFFERENCE.
Our Volunteers are at the heart of the day to day running of our shops. We thank you for your time given to the charity. The shops provide much needed income to provide nursing care for our patients. Our purpose is to care for our patients and to support their families and friends. Whilst aiming to provide the most efficient and provide appropriate care, both physically and emotionally in their home or at the Hospice.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service.
To ensure Gift Aid is explained clearly and promoted to all our donors, and thanking them for their valuable contribution.
To promote public understanding of our work and the importance of raising funds, including promoting Hospice events and activities to the public.
Helping sort, steam, hang and display our donated stock and rotate the stock following the Manager’s guidelines.
Dealing with customer purchases, confidently process the cash handling and the accurate operation of the till.
SKILLS & QUALITIES
Honest, trustworthy and respectful.
Enthusiastic with a positive attitude.
Good communication and numeracy skills.
Presenting and maintaining shop displays in an attractive way to help create sales.
Reliable, committed, dependable and flexible.
Enjoy interacting with the customers and working as part of team, as well as under your own initiative.
TRAINING AVAILABLE
Ongoing support, training and development opportunities.
Specific relevant courses – Health & Safety, Fire Safety and Equality and Diversity.
BENEFITS
On site training.
Develop new skills, and meet new people.
DRESS CODE
Well presented smart/casual appearance and appropriate comfortable shoes to be worn.
Volunteer badge to be worn.
AVAILABILILTY
Time, commitment and availability can be discussed and agreed by the Shop Manager.
Where possible to be able and committed to work four hours a week i.e. 9-1pm, 1-5pm
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
The National Institute for African Studies (NIAS) is a London-based think tank that provides objective information on African affairs, looking to appoint a Research & Publishing Intern within its office in Central London. Our main publication, The Saharan is an interdisciplinary journal published by NIAS aimed at exploring the dynamic relationship between culture and development in Africa.
JOB RESPONSIBILITIES INCLUDE:
- Support the editors in the sourcing & production of blog and journal publications
- Checking material for completeness, copy-edit and check appropriate non-technical material such as Facebook, LinkedIn and Twitter updates
- Generate, check and correct files with names, contact information, number of articles, review assessments, and consent forms.
- Serve as a custodian of approved originals of all documentation produced for The Saharan journal
- Use NIAS LinkedIn account to connect to academics and groups to promote the journal, acquire papers, and attract skilled scholars to become reviewers
- Coordinate the publication flow of the journal and all stages of the editorial processes upon the release of each issue
- Review and adjust publications according to the style of the journal, ensuring the correct usage of references and plagiarism checking
THE SUCCESSFUL CANDIDATE MUST:
- Have a minimum of undergraduate degree
- Excellent knowledge of MS Office applications
- Demonstrate excellent editorial and administrative skills together with high attention to detail
- Ability to work under pressure to tight schedules and deadlines
TO APPLY:
- CV
- Covering Letter
- Official transcript(s) of universities attended
- Contact information for two referees (email and telephone preferably from both universities and workplaces)
The position is based in London, UK. Only candidates who already possess the right to work in the UK should apply. The contract is for three months with a probation period of four weeks, extendable upon agreement and contingent on a continued volunteer/paid position.
Candidates should send a covering letter explaining the skills they would offer to NIAS, attaching a CV and a list of referees. The deadline for this round of application is 10 April. Due to the high number of applicants, only those selected will be contacted.
Flexible Working Options Available:
- Flexitime
- Work from home/university
- Part-time
Job Types: Volunteer, Internship
Benefits:
- Travel Expenses, Flexitime
Education:
- BSc. and equivalent or higher (required)
Experience:
- Publishing: 1 year (preferred)
- Research 1 year (preferred)
Work authorisation:
- United Kingdom (required)
The client requests no contact from agencies or media sales.
Our shops are a large source of income for Keech Hospice and the bed rock of our shops is the volunteers that give up their time to help run the shops. Keech Hospice uses the income to provide care and support for patients and their families.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service. To ensure Gift Aid is explained clearly and promoted to all our donors and thanking them for their valuable contribution. To promote public understanding of our work and the importance of raising funds, promoting Hospice events and activities to the public. Help sort, steam, hang and display our donated stock and rotate the stock following the manager's guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.
SKILLS & QUALITIES
Be a Honest, trustworthy and respectful with an enthusiastic positive attitude. Have good communication and numeracy skills. to be a reliable, commited, dependable and flexible. Able to work as part of a team as well as under your own initiative.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a collection tin volunteer, you will play a vital role in supporting us to raise our profile and fundraise within your community.
You will look after the Magpas Air Ambulance collection tins within a designated area, replacing full tins and returning them to an agreed location. You can also help us by finding new locations in which to place tins. These collection tins are an important part of how we raise money, raising approximately £20,000 per year.
As a collection tin volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance, having basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge, ensuring it's visible at all times
- Travel to your collection tins (on two or four wheels). Where motorised vehicles are used, you must hold a full UK driving license, have a road-worthy vehicle with up-to-date road tax, MOT certificate (where applicable) and fully comprehensive insurance.
- Establish the regularity of required tin collections in your area, keep a log of your activities and feedback to the Supporter Care Officer
- Proactively replace full collection tins as needed and deliver them to an agreed location within one working day of collection
- Place new tins in locations within your area, ensuring they are accurately labelled with the location and organisation's name
- Inform the Supporter Care Officer of any new tins placed or any changes, helping us to ensure records are accurate and kept up to date
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What to expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community, representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
KEECH HOSPICE CARE….YOU CAN MAKE A DIFFERENCE.
Our Volunteers are at the heart of the day to day running of our shops. We thank you for your time given to the charity. The shops provide much needed income to provide nursing care for our patients. Our purpose is to care for our patients and to support their families and friends. Whilst aiming to provide the most efficient and provide appropriate care, both physically and emotionally in their home or at the Hospice.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service.
To ensure Gift Aid is explained clearly and promoted to all our donors, and thanking them for their valuable contribution.
To promote public understanding of our work and the importance of raising funds, including promoting Hospice events and activities to the public.
Helping sort, steam, hang and display our donated stock and rotate the stock following the Manager’s guidelines.
Dealing with customer purchases, confidently process the cash handling and the accurate operation of the till.
SKILLS & QUALITIES
Honest, trustworthy and respectful.
Enthusiastic with a positive attitude.
Good communication and numeracy skills.
Presenting and maintaining shop displays in an attractive way to help create sales.
Reliable, committed, dependable and flexible.
Enjoy interacting with the customers and working as part of team, as well as under your own initiative.
TRAINING AVAILABLE
Ongoing support, training and development opportunities.
Specific relevant courses – Health & Safety, Fire Safety and Equality and Diversity.
BENEFITS
On site training.
Develop new skills, and meet new people.
DRESS CODE
Well presented smart/casual appearance and appropriate comfortable shoes to be worn.
Volunteer badge to be worn.
AVAILABILILTY
Time, commitment and availability can be discussed and agreed by the Shop Manager.
Where possible to be able and committed to work four hours a week i.e. 9-1pm, 1-5pm
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently seeking a volunteer Personal Assistant to the CEO and Founder of Been There. This role is ideal for an individual with experience as a P.A./E.A. looking to work within the charity sector alongside a small and passionate team.
Responsibilities typically include:
- Email management - Acting as a first point of contact for enquiries
- Diary management
- Database management
- Liasing with other team members
- Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR.
- 5-8 hours a week. Ideally 1-2 hours a day but we are flexible
Essential skills for this role are:
- Organisation skills - prioritize tasks, manage time, and keep track of deadlines
- Communication skills - should be able to communicate effectively in writing.
- Attention to detail
- Problem-solving skills
- Strong team player
- Ability to work independently and ask for clarification when needed
- Confident in use of computer software including Microsoft Office 365
Desirable skills for this role:
- 2+ years experience as a P.A./E.A.
- Experience in use of CRM systems
If you are interested in joining our team but this role isn't quite right for you, please check out our other volunteer roles.
We are an app-based charity that connects people over 18 with a vetted and trained Mentor (who has also 'been there') to help with body image issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.
We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector.
Responsibilities typically include:
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Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries
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Typing, compiling, and preparing reports, presentations, and correspondence.
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Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR.
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Managing databases and filing systems.
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Implementing and maintaining procedures/policies & administrative systems
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Forming a relationship with our clients as they are part of the community.
Essential skills for this role are:
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Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.
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Communication skills: should be able to communicate effectively in writing.
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Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring.
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Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.
This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate.
Prior to submitting your application for this position, we suggest you visit our website to gain a better understanding of our organisation and our mission.
TRUSTEES REQUIRED!
At TOP UK we know how distressing and overwhelming OCD and phobias can be. Nearly 40 years of experience tells us that both conditions have a hugely negative impact on people’s lives. Fear and anxiety are incredibly unpleasant emotions and to frequently experience these emotions on a large scale is traumatic and debilitating. No one deserves that.
At TOP UK we also know that OCD and phobias are poorly understood, under-funded and stigmatised despite affecting millions of people. OCD and phobia sufferers often tell us how misunderstanding of their conditions leaves them feeling isolated, alone and afraid to seek help. At TOP UK, we believe no one should feel alone in facing their fears
It is an exciting but testing time at TOP UK and we have just launched an ambitious three-year strategy. While we are eager to embark on this new stage of development for our organisation it comes with an acknowledgment that we are working in particularly uncertain and stressful times and there is a greater need to grow our service than ever before. Demand for our service is at an all-time high and continues to grow, currently dramatically outstripping our capacity. Mental health services are at breaking point leaving those with OCD and Phobias often finding it impossible to find help and dealing with debilitating conditions alone.
Meeting this demand will be a challenge, but it is a challenge we are ready and willing to push for but in order to grow and build our organisation we are keen to evolve, enhance and diversify our Board of Trustees
The role is open to those from the public, private and voluntary sectors. You should be someone with a genuine interest in mental health and we are ideally looking for individuals with any of the following experience: Charity Governance; IT & Digital;Marketing, Communications and Brand; Fundraising: Diversity and Inclusion.
TOP UK also particularly welcomes applications from black and minority ethnic candidates and candidates from the LGBTQ+ community as they are currently under represented in our organisation.
All board meetings are virtual and take place every other month.
For further details please click on the attached Trustee Application pack below. Application is by letter and CV, please click on the apply button to submit these.
The client requests no contact from agencies or media sales.
Our volunteers are the heart of the day to day running of our shops. The shops provide much needed income to provide nursing care for our patients.
Tasks
To welcome , assist and serve our customers providing a good standard of customer service. To ensure Gift Aid is explained and promoted to all our donors, thanking them for their contribution. To promote public understanding of Keech's work and the importance of raising funds, including promoting Hospice events and activities. Helping sort, steam, hang and display our donated stock and rotate stock following manager's guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.
skills
Be honest, trustworthy and respectful.
Have a positive attitude.
Have good communication and numeracy skills.
Be reliable, commited and flexible.
Work well as part of a team as well as under your own initiative.
availability
Time , commitment and availibility can be agreed upon with the shop manager. where possible to be able to work 4 hours a week i.e. 9am - 1pm / 1pm - 5pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a welcome desk volunteer, you will be the welcoming face of Magpas Air Ambulance at our exciting new base in Alconbury Weald.
You will greet visitors at the centre, addressing any needs whilst giving exceptional customer service. You will contact relevant staff members when appropriate and signpost people into our visitor centre experience. In between greeting guests, you may be taking enquiries, processing the sale of merchandise, taking and counting donations or assisting us with other essential administration tasks.
As a welcome desk volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times
- Greet visitors, delivering exceptional customer service assistance and providing an overall welcoming environment
- Address visitor questions and needs both over the phone and face-to-face
- Have good communication skills and be able to work with other volunteers and staff as part of a team
- Have an eye for detail and a flexible attitude
- Have a good understanding of computers (Microsoft Office) or the willingness to learn
- Process payments
- Support various administrative duties
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What you can expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet a network of like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.