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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
First Give
First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.
Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.
Team Administrator
We are seeking an enthusiastic, proactive and motivated administrator who would like a varied role. The successful candidate will provide cross-departmental support and administrative support for our small team. There is real scope for the candidate to shape the role and gain experience from involvement in various organisational projects. This is a fantastic opportunity to join an encouraging, consultative, dedicated and supportive team and be part of the work of an inspirational organisation.
Contract
Permanent; 3 days (21 hrs per week). We will be flexible on hours worked each day and the days worked e.g. splitting 21 hours over four or five days.
Salary
£16,817 (£28,028 FTE). First Give is committed to paying the London Living Wage.
Location
Hybrid, in our North West London office with one day per week at home. We can be flexible regarding the specific days, but these will be fixed once agreed.
Annual leave
20 days annual leave (inclusive of 5 pro-rated bank holiday days).
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We aim to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about


The client requests no contact from agencies or media sales.
Assistant Philanthropy & Partnerships Officer
Beechcroft House, Vicarage Lane, Curdirdge, Southampton, Hampshire, SO32 2DP (with hybrid working available)
Up to £26,000 gross per annum depending on skills and experience
Permanent, Full Time (35 Hours per week)
Closing date: 15 July 2026
Interviews: 23 July 2026 or 03 August 2026
Hampshire & Isle of Wight Wildlife Trust is shaping a wilder future for our counties – protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK’s fastest-growing movement for nature’s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people.
We are seeking an Assistant Philanthropy & Partnerships Officer to join our cause.
This newly created position is part of the Trust’s investment in fundraising capacity as we strive to raise the income required to fund nature’s recovery and create a wilder Hampshire and Isle of Wight. The postholder will be joining a friendly, vibrant and high-performing team.
What you’ll be doing:
Your role will be to provide support across all aspects of the team’s work, with a particular focus on major donors, legacies, in memory giving, corporate and community fundraising. Reporting to the Senior Philanthropy & Partnerships Manager and working closely with colleagues, you will help to develop and grow income from legacies, major donors and corporates, as well as coordinating our in-memory giving and ensuring community fundraising supporters have the tools and information required to raise funds for the Trust.
You will be expected to undertake tasks including event organisation, admin and data support, stewardship of existing supporters and prospect research.
About you:
You’re a confident communicator and an enthusiastic team player with excellent people skills. You’re capable of producing high-quality work as part of a busy team and helping us to grow our income. You may be an experienced administrator and/or somebody who is keen to further develop a career in fundraising.
Wild About Inclusion!
As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.
Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
To be considered for an interview under the Disability Confident Scheme you must:
(*Substantial is more than minor or trivial **Long-term means 12 months or more)
We are happy to discuss the possibilities of hybrid and flexible working
This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which mutually suits the candidate and the Trust. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. We value spending time working in-person to develop strong connections with each other and with our mission, so we although we offer hybrid working, we do not offer full home working within our roles.
We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more.
George Watson’s College wishes to appoint a Senior Philanthropy Officer to lead the school’s individual giving and legacy fundraising initiatives, and support major programmes and campaigns. Develop strong relationships with donors and our alumni community to grow philanthropic income and long-term engagement.
MAIN RESPONSIBILITIES
Individual Giving
Lead the planning, execution and optimisation of individual giving efforts. Manage campaign setup, timelines, assets, and donor experience.
Monitor performance and analyse results to drive continuous improvement in participation, engagement, and revenue.
Collaborate with Admissions and Marketing, and other internal teams, to source and develop compelling content.
Along with the Head of Development, manage a fundraising communications calendar and play a leading role in content creation.
Collaborate with the Admissions and Marketing team to ensure website content, landing pages, and donation pages support digital giving goals.
Execute fundraising strategies in partnership with the Head of Development. Build, segment, code, and deploy emails to support giving campaigns and organisational priorities.
Manage a portfolio of donors linked to specific programmes and campaigns.
Legacies
Plan and deliver multi-channel legacy marketing campaigns (print, digital, events)
Build and maintain relationships with legacy pledgers and prospects
Deliver high-quality, sensitive stewardship to recognise and retain legacy supporters
Organise events and communications to engage legacy supporters
Produce compelling and sensitive legacy messaging and materials
Campaign/Programmes
Manage and grow the patrons programme, including recruitment, retention, and upgrades
Develop a clear donor journey, including benefits, communications, and recognition
Monitor performance against income targets and KPIs
Work in collaboration with Heads of the Creative Arts programmes to monitor and administer funds for maximum impact across the arts
Foundation Places and Enrichment Fund
Support impact reporting and administration of discrete aspects of our widening access programmes.
Manage application process to the Enrichment Fund, including managing enquiries, disbursements and liaison with Finance.
Any other duties related to these programmes as directed by senior staff.
IDEAL CANDIDATE
Essential:
Relevant degree, professional qualification or equivalent professional experience
Demonstrable experience in Individual Giving, Direct Marketing or Legacy fundraising, with an annual income return of 6+ figures
Proven track record of delivering successful multi-channel campaigns
Strong understanding of supporter journeys, acquisition and retention
Skilled in data analysis, performance tracking and forecasting
Proficiency with graphic design tools, experience with Canva would be an advantage.
Demonstrable experience with Raisers Edge, or similar CRM system
Ability to manage complex projects and programs and deliver to set KPI and timelines
Excellent written and verbal communication skills.
Experience with content writing, brand voice, and digital fundraising best practices.
Ability to build and foster relationships across business functions.
Understanding of charity law, GDPR and best practices in fundraising
Commitment to high level of professional standards
Genuine appreciation of George Watson’s College’s mission and the ability to communicate it
Desirable:
Fundraising or marketing qualification such as CIOF accreditation or CIM qualifications.
Event management experience
Experience of working in the education or charity sectors
Understanding of the Independent School sector
The client requests no contact from agencies or media sales.
Supporter Care Coordinator
Contract type: Fixed term, 12-month FTC with the possibility of extension
Working hours: Part time, 22.5 hours (3 days) per week
Working Pattern: Preferably Monday to Wednesday
Salary: £26,227 per annum, FTE (£15,736 per annum for 22.5 hours per week)
Salary Banding: Level 2
Location: Taunton, Somerset. Hybrid working available with 1-2 days per week expected in the office.
About Us
Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves.
About You and the Role
This is a fantastic opportunity to support the Fundraising Team at Somerset Wildlife Trust. By providing great supporter care and key administrative support to the team, particularly membership, you will help to maximise engagement and income from supporters of Somerset Wildlife Trust.
Key Responsibilities and Tasks
The Supporter Care Coordinator will provide exceptional supporter care and key administrative support to the fundraising team, particularly membership, to maximise engagement and income from supporters of Somerset Wildlife Trust by:
Supporter care:
CRM (Raiser’s Edge) & Systems:
Stakeholder relationships:
We offer some fantastic benefits including:
The opportunity to make a real and positive difference to nature, communities and the climate
Closing date: Sunday 19 July 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.
Their recently established Events & Operations hub brings together donor-facing events and the operational systems and processes that underpin high-value fundraising, creating a cohesive function that supports outstanding supporter experiences and sustainable income growth.
We are looking for an organised and proactive Events & Operations Officer to play a key role within this function and deliver the experiences, systems and insight that support Greenpeace UK’s Major Donor, Trusts & Foundations and Legacy fundraising programmes.
This is far from a typical events role. Working closely with the Events & Operations Manager, you will lead on many of the team’s cultivation and stewardship events, creating opportunities for supporters to connect directly with Greenpeace’s mission and impact. You could be coordinating major donor networking events, organising behind-the-scenes briefings with campaigners, delivering legacy stewardship events, supporting unique supporter experiences, or helping to bring prospects together through creative events and workshops.
Alongside event delivery, you will play an equally important role in the operational side of the team. From CRM reporting and data management to process improvement and cross-organisational projects, you will help create the systems and infrastructure that enable fundraisers to spend more time building relationships and securing income.
This role will suit someone who enjoys variety, loves making complex projects run smoothly, and takes genuine satisfaction from both delivering exceptional experiences and improving the processes behind them. It is an opportunity to work closely with an experienced manager, take ownership of significant areas of work, and help shape a function that continues to evolve.
Please note that we are specifically seeking candidates with experience of high-value fundraising events, including donor cultivation and stewardship events. This role is not suitable for candidates whose experience is primarily in challenge events, community fundraising events or other mass participation fundraising programmes.
As Events & Operations Officer, you will:
Essential skills and experience:
Desirable, but not essential:
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. To find out more, including the many ways that diversity and inclusion is encouraged and promoted at Greenpeace UK, please click here.
If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact Laura at QuarterFive as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the screening questions for application via CharityJob.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.
Employee benefits
Employee benefits include:
Greenpeace UK are partnering with Laura Macnamara at QuarterFive on this appointment. Application is by CV and answers to the screening questions in the first instance.
The screening questions are intended to give us a little more context about your experience and suitability for the role. They are not a formal supporting statement, so please don't feel you need to provide lengthy answers.
Laura will contact suitable candidates and invite them to an informal screening call. Full support will be provided for formal application.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Individual Giving is a key pillar of Acorns’ fundraising strategy, delivering sustainable income through supporter retention, stewardship and meaningful donor engagement. Following a recent team restructure and significant investment in the function, Acorns is now looking for an Individual Giving Manager to help shape and grow its retention programme.
Reporting to the Senior Individual Giving Manager, you will manage the delivery of warm fundraising campaigns across a range of channels, including appeals, newsletters, telemarketing, email and regular giving. Contributing to a team income target of c.£1.5m, you will focus on retaining and developing supporters, using data and insight to maximise performance and supporter lifetime value.
This is an exciting opportunity for a driven fundraiser who enjoys testing new ideas, using data to inform decisions and taking ownership of campaign delivery. With strong support from senior leadership and the freedom to put your own stamp on the role, you will play a key role in the future growth of Individual Giving at Acorns.
Hybrid, 2 days per week at preferred location (Birmingham, Worcester or Walsall).
As Individual Giving Manager, you will:
Essential skills and experience:
Desirable, but not essential:
This role could suit an experienced Individual Giving Officer looking to take the next step in their career. As the team grows line management opportunities may become available.
Benefits include:
Manage all new donor streams for the Trust, including mail, email, regular giving, mid-value supporters, and legacy prospects, while delivering multi-channel campaigns and creating strong welcome journeys. Convert one-off donors into regular givers, ensure smooth transition to long-term stewardship, and develop strategies to grow legacy and in-memory giving.
MAIN DUTIES AND RESPONSIBILITIES
This role’s primary responsibilities will be as follows:
1. Develop and implement the Trust’s strategy across regular giving, one of donors, mid value and legacy pledgers to acquire and steward new donors. Working with the other Individual Giving Manager and in consultation with the Head of Fundraising and Communications.
2. Prepare and monitor the annual income and expenditure budget with support from the Head of Fundraising.
3. Responsible for delivering existing integrated campaigns spanning direct-mail, partially addressed mail, inserts, telephone acquisition and digital channels against the agreed schedules, targets and budgets.
4. Work closely with the Database Manager (and relevant agencies) on criteria for data selections, data extractions and supply.
5. Measure attrition in key acquisition groups as well as other key metrics on an ongoing basis and develop strategies to reactivate and mitigate against donor attrition.
6. Work with a creative agency on campaigns across all Individual Giving streams, testing and adapting regularly to optimise results.
7. Work with the other Individual Giving Manager focused on retention, Database Manager and the appointed fulfilment house to ensure that supporters are managed to the highest level of donor care standards and GDPR guidelines.
8. Continue to develop the regular giving acquisition proposition to grow each segment of supporters and negate attrition.
9. Maximise Gift Aid income from the acquisition appeals.
10. Working with Legacy Administration team lead on legacy marketing.
11. Remain current on developments to GDPR, especially to consent and ensure all campaigns comply with those guidelines.
12. As appropriate, to support and participate in any fundraising event organised by the Trust.
13. Undertake other tasks as appropriate as directed by the Head of Fundraising & Communications.
To provide welfare and support to ex-Gurkhas, their families and their communities in Nepal to enable our beneficiaries to live their lives in dignity



Community Fundraiser
My Name’5 Doddie Foundation
At My Name’5 Doddie Foundation, we want to change the world. We believe motor neuron disease is not incurable. It’s just underfunded.
Building a community is at the heart of everything we do. Every conversation and every person has the potential to be a part of that community and bring us closer to a world free of MND.
This is the first time we have sought to recruit a fundraiser based outside Scotland. Alongside the other community fundraiser, you will work with supporters across the UK. We are keen to further grow our presence and visibility, and you will be a core part of this.
You will be a crucial part of a dynamic team, working closely with our Senior Development and Engagement Manager within the fundraising team. You will be a first point of contact for fundraising enquiries, build meaningful and lasting relationships and actively seek fundraising opportunities.
Our ideal candidate will have experience in a similar role or in a role focused on relationship building with fundraising, volunteering or events experience. You will have excellent communication and organisational skills, the ability to work in a fast-paced environment and be dedicated to improving people’s lives.
Job Description
Key Responsibilities
People-focused
Behind the scenes
Skills and Experience
Essential
Strongly Desirable
Salary – £30k-£35k
Duration – Full-time – 2 years fixed term
Annual Leave – 25 days (plus 8 days bank holiday)
Working Hours – 37.5 hours per week. Some weekend work will be required.
Location – Home-based – In the Bristol/ Bath/ Cheltenham/ Gloucester
About My Name’5 Doddie Foundation
Our vision is a world free of MND. We will leave no stone unturned in the relentless pursuit of this goal as we fund, guide and enable the smartest, most efficient MND research to catalyse a cure for motor neuron disease.
Since we were founded in 2017, we have committed over £23.5 million to world class MND research, funding dozens of research projects across our four funding programmes. This is only possibly through the generosity and determination of our supporters.
We are My Name'5 Doddie Foundation and we're absolutely committed to our goal: A World Free of MND



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£38,000 - £42,000 FTE + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
Key Responsibilities:
Supporter Experience & Journeys
Segmentation, Testing & Insight
Mid‑Value & Legacy Development
Acquisition & Cross‑Sell
Cross-Team Collaboration
Organisation-wide Contribution
Qualifications, Experience & Knowledge:
Personal qualities:
Tools & systems:
Benefits at Embrace the Middle East:
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Wednesday, 15 July 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
West London Centre for Counselling is a well-established charity which currently provides free counselling to the local community through a contract with NHS Talking Therapies in Hammersmith and Fulham, as well as low-cost counselling for which clients can self-refer directly online, and is expanding into other services under the leadership of a CEO who joined us in 2025.
We are now looking for an efficient Administrator to play a key role in supporting the Centre and its staff. The position involves updating our secure databases with appointments and clinical information, handling enquiries by email and telephone, providing receptionist duties, training counsellors in administrative procedures, and contributing to the overall smooth running of the Centre.
The ideal candidate will have excellent attention to detail and exceptionally clear verbal and written communication skills, and a knowledge of - or willingness to learn about - the fields of counselling and psychotherapy, and will be a positive and thoughtful team player.
We imagine this as a full time, 5-day-per-week position (35h pw), with at least one evening shift per week (until 9pm); however we are open to applications from people interested in the role on a part-time basis, please state this clearly in your application.
The job description and person specification are attached. Please make your application in writing showing how your experience and knowledge meet the person specification. We look forward to hearing from you.
**WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application, please contact us.**
Please submit your CV and a covering letter of no more than 2 pages, showing how you meet the criteria in the Job Description and Person Specification. Thank you
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Services Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We're looking for a passionate and organised Supporter Services Officer to join our Fundraising and Marketing team! This is a full time, permanent role based in London on a hybrid vacancy.
This is a varied and rewarding role where you'll be the first point of contact for many of our supporters, helping to ensure they feel valued, informed and connected to our work. You'll handle supporter enquiries, process donations, maintain accurate records, and work closely with colleagues across the organisation to deliver an outstanding supporter experience.
Key Responsibilities
Delivering Excellent Supporter Care
Gift Processing and Database Management
Building Relationships Across Sense
About You
We're looking for someone who is passionate about delivering excellent customer service and enjoys building positive relationships.
You'll have:
Experience within a charity fundraising environment would be advantageous.
Why Join Sense?
At Sense, you'll be part of a supportive and collaborative team that is passionate about making a difference. We offer opportunities for learning and development, flexible working arrangements, and the chance to contribute to life-changing work that supports disabled people with complex needs across the UK.
If you're passionate about delivering outstanding supporter experiences and want to play a vital role in helping Sense achieve its mission, we'd love to hear from you.
Our values
Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.
We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.
We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.
If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



We are seeking a Digital Marketing Officer to join our Development and Communications directorate and contribute to the ICR’s digital marketing needs – in particular, to support fundraising across all digital touchpoints. The successful candidate will play a key role in producing and editing digital fundraising content for the ICR’s website and donation platform; creating content for digital ads, including writing copy, working on video briefs, and collating appropriate imagery; our email marketing by writing compelling copy, building templates and working with data.
Key Responsibilities
About You
We are looking for someone with experience in writing engaging copy for email marketing, social media and paid advertising, and have good knowledge of email marketing and digital platforms including Mailchimp, Google Search Ads, Ad Grants and Meta.
The client requests no contact from agencies or media sales.
Fundraising and Partnerships Manager (New Role)
Part‑time (22.5 hours per week)
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible. We undertake knowledge management, research, and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
What we do
Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence, and providing support and encouragement to practitioners and decisionmakers involved in nutrition and related interventions. ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded international publication, Field Exchange (FEX).
The Role
This is a new opportunity to develop the role of Fundraising and Partnerships Manager to lead the identification, development and submission of new funding proposals, and to lead on relationship management with new and potential investors. You will work closely with the technical and operation teams.
About You
Bringing your experience of funding development to ENN, you will be ready to jump in and progress work quickly to capitalise on critical time sensitive funding opportunities. You will be comfortable assessing diverse funding opportunities, building and maintaining partner relationships, coordinating the development of grant applications and proposals in line with organisational priorities, ensuring they are tailored to donor and investor motivations and interests.
Terms and Conditions
Hours of work: Part-time flexible working, up to 22.5 hours per week/ 0.6FTE
Type of contract: Part time. 12 months fixed term contract initially
Location: UK/Remote - Flexible. Some hybrid working may be offered to candidates in proximity to ENN’s Head Office in Kidlington, Oxfordshire, OX5 2DN.
Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution
Annual leave: 25 days pro rata plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata). Paid office closure days between Christmas and New Year
Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
Salary: The salary for this position is Band 4, circa £47,000 pro rata.
Key Responsibilities
1. Lead on identifying and researching new potential investors in the private and corporate sectors to support a broader and more diverse funding base.
2. Work with the Technical team on finding and engaging with new opportunities and starting up discussion with potential new investors
3. Support relationship management with investors and potential investors, in coordination with relevant project leads.
4. Coordinate the development and submission of new funding proposals that fit with ENN’s strategic direction, working with technical and operations staff to prepare all required proposal documentation in line with funding guidelines and timelines.
5. Ensure due diligence checks are completed on potential funders and partner capacity assessments on potential subgrantees.
6. Maintain ENN’s ‘live’ funding database
7. Contribute to the review and development of ENN’s funding strategy
Person Specification
· Experience in working with a diverse range of donors or investors to develop funding opportunities.
· Experience developing compelling funding proposals that respond to the needs of potential investors and are in line with organisational strategy, values and expertise.
· Success in securing funding from a range of funders or investors – such as public, private, corporate, institutional, multinational banks, and experience of direct fundraising with major donors (trusts and foundations/high net worth individuals, corporates).
· Ability to represent ENN externally, broker connections and communicate with diverse range of investors.
· Ability to broker and coordinate inputs from team members across projects and a range of specialities (technical, operations, finance)
· Ability to understand donor proposal requirements/application guidance.
· Ability to manage a diverse and busy workload, prioritising effectively, and able to work both independently and as a member of the wider team.
· Able to work creatively and deliver to deadlines. A self-starter, able to diagnose situations and constraints, comfortable when to progress independently and when to escalate.
· Excellent attention to detail.
· Good cross-cultural awareness, knowledge, and its application to funding development.
· Data security and GDPR awareness.
Reporting Lines
Reporting to the Technical Director for Platforms
Supervisor for ENN fundraising associate volunteers
Eligibility to work
Must have the right to work in the UK at the time of application. No relocation package is offered for this role.
ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
Application Process
Please submit a Cover Letter (no more than 1 page) and CVno later than 5 July 2026 (11:59 pm). Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified.
Application Process
Please submit a Cover Letter (no more than 1 page) and CV no later than 5 July 2026 (11:59 pm). Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified.
Emergency Nutrition Network works to reduce undernutrition globally.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with a fantastic national charity in their search for a Gifts in Wills and Supporter Care Assistant
This is an exciting role and if you have experience of Supporter Care within a charitable organisation then this will be an ideal opportunity to not only continue your journey in fundraising but also to learn more about this vital source of income.
Key responsibilities:
As Gifts in Wills and Supporter Care Assistant, you will provide comprehensive administrative and operational support to the Gifts in Wills fundraising programme. You will deliver high-quality supporter care by managing enquiries via phone, email and events, processing donations, Gift Aid, invoices and financial reconciliations. You will support legacy administration, reporting, data management, proofreading and the production of fundraising communications, including the charity's quarterly newsletter. You will also maintain and develop Gifts in Wills information, reporting documents and supporter journeys, assist with marketing activities, collaborate with regional teams to promote Gifts in Wills at events, and provide cross-team support and cover to ensure the effective delivery of Individual Giving and Legacy fundraising activities.
To be successful, you will need or need to be:
Salary:£32,929 per annum
Permanent, Full-time (35 hours)
Location: London with hybrid working (minimum of 2 days in the office).
Deadline: Friday 17th July at 9am.
Application Process – CV and supporting statement
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.