Fundraising database administrator jobs in london, greater london

Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy.

The Special Events team is responsible for the delivery of Battersea’s high profile special events, such as events with Battersea’s royal patron, receptions for our high value supporters, fundraising dinners and lunches, as well as smaller cultivation and stewardship events.

This role will work with the Special Events & Stewardship Manager and Special Events Assistant to manage and deliver a programme of events to achieve income targets and growth and support the larger special events for Battersea Dogs & Cats Home.

Overall Objectives:

• Strategically plan, manage, and deliver on income targets and non-financial goals through a programme of high value fundraising and stewardship and cultivation events.
• Increase levels of fundraising and retain long term support for Battersea through excellent relationship management with key external supporters and colleagues across Battersea.
• Evaluate and monitor special events performance and ensure evidence and learnings inform future activity, working with the Special Events & Stewardship Manager to research and propose new opportunities for events.
• Help the Special Events Assistant in their work and support wider team and organisational objectives.
• Provide overall support to the special event programme, implementing processes to ensure the smooth running of the team and events.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 9th December 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Date(s): To be confirmed

For full details on the role, please download the recruitment pack.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

Help us secure the funds needed to save lives.​

Our Community and Events team support a busy programme of third-party events including; Great North Run, London Landmarks Half and marathons in Edinburgh, London and Paris to name a few. We’re recruiting for a passionate Events Fundraiser to join the team.​

This is an important role generating long-term, sustainable income to support our life saving mission. You’ll develop strong relationships with our passionate supporters, building a sense of community and helping them achieve their fundraising potential.

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Contract​

£29,000 - £31,000 per annum plus benefits

Full time (35hrs per week) 

Fixed Term Contract (18 months)

Hybrid working with link to Ewell office

In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.​

We are passionate about flexible working, talk to us about your preferences 

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What you’ll do 

Manage supporters’ participation in a series of third-party events across the UK and Europe

Maximise participation numbers and fundraising potential

Represent Samaritans at third-party events

Evaluate the effectiveness of events and make recommendations for improvements

Communicate with event participants through a range of digital channels

Support event participants in their fundraising journey

Collaborate with volunteers and branches to support events

Maintain accurate supporter records, manage fundraising platforms and update event pages​

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What you’ll bring

Experience of fundraising event management or community fundraising

Excellent verbal and written communication skills

Ability to organise conflicting priorities and meet deadlines

Experience of marketing activities through both on and offline channels

Ability to build and develop strong relationships​

Experience of working with volunteers (desirable)

Experience of working with a fundraising database (desirable)

Experience of working to budgets and income targets (desirable)​

Full Job Description and Person Specification here

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Why Samaritans?​

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

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Apply now​

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.​

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

​Applications close: Friday 5th December @ 09:00am

Interviews: 9th and 11th December 2025

Galapagos Conservation Trust (GCT) is looking for a proactive individual with good storytelling skills to produce fundraising applications and reports that inspire. As part of GCT’s Fundraising & Communications team, you will work closely with the Senior Development Manager to secure grant funding from Trusts & Foundations across our programme portfolio (including island restoration, community resilience, ocean protection and plastic pollution topics), with an increasing focus on securing multi-year funding to embed sustainability in our programme delivery.

You will be a great writer, researcher and comfortable working with numbers, enabling you to identify new fundraising opportunities and develop engaging proposals and reports with clear budgets. You will also be an organised individual with great attention to detail, ensuring you can effectively balance your time across competing deadlines and tasks.

We are looking for someone with: 

• 1-2 years proven experience in Trusts & Foundations fundraising. 

• Experience working with budgets in Excel. 

• Experience of working with a database and managing contact lists and records. 

Key responsibilities: 

• Increasing restricted & unrestricted income from Trusts & Foundations in line with GCT’s fundraising strategy with the Senior Development Manager 

• Supporting keeping our database, internal documents and files up-to-date and GDPR compliant for Trusts & Foundations and external contacts. 

• Producing high quality proposals and reports, ensuring consultation of key GCT team members and partners in their development, and submitting these to meet all deadlines. 

• Support the Senior Development Manager with applications for multi-year grants, such as writing and budget inputs, Theory of Change inputs and organising supplementary materials. 

• Helping to maintain excellent relationships with existing funders via bespoke outreach and thank you letters, project updates as appropriate, and semi-regular communications on GCT materials/events. 

• Proactively researching potential funders and supporting the Senior Development Manager and Senior Leadership Team members on their cultivation. 

• Reviewing fundraising success from Trusts & Foundations and developing annual fundraising plans with the Senior Development Manager. 

• Supporting the Senior Development Manager with Trusts & Foundations income and fundraising pipeline updates to GCT’s Senior Leadership Team and Trustees as required. 

• When grants are successful, lead or support the Senior Development Manager with handover actions to the Programmes team to ensure project budgets, timelines and donor expectations are clear. 

Please see the full Job Description for more information.

About GCT 

GCT is the only UK registered charity to focus exclusively on the conservation and sustainable development of the Galapagos Islands. The Galapagos Islands, Ecuador are one of the planet’s first UNESCO World Heritage Sites and a global conservation priority due to unique biodiversity. It is an exciting time to join GCT, as we are about to launch our 2026-2028 strategy, as we strive to achieve our key ambitions by the year 2030 across our programmes, fundraising and communications efforts. 

Why join us? 

Not only will you gain a connection with cutting edge conservation impact in Galapagos, but you will have the support of a fully engaged, friendly and inclusive staff team. GCT value every team members growth, and to boost your fundraising career, you will get opportunities to develop your skills with internal training from GCT’s senior fundraising team as well as opportunities to benefit from professional external training to support further development where relevant and feasible. 

How to apply 

GCT welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. 

To apply for this role, please provide (i) a CV and a (ii) a covering letter explaining how you meet the key requirements of the role and your motivation for applying.

Closing Date: midday (GMT) Wednesday 3rd December. Applications will be reviewed on a rolling basis, so submitting your application early is encouraged as the role may be filled early. 

JFF Administrator/Executive Assistant

Job Title: Administrator/Executive Assistant

Responsible to: Director of Programmes and Innovation

Contract: 12 month Fixed Term contract

Hours: 4-5 days/28-35 hours per week 

Location: Home based, in the London with regular travel in the Greater London area (approx. twice weekly) and occasional National travel

Salary: £30,000 FTE (£24,000 pro rata)

Leave: 22 days + bank holidays, pro rata. 

The Role:

To provide high-quality administrative, coordination, and communication support across the charity. This role ensures smooth day-to-day operations, supports the Director and fundraising team, and contributes to the effective delivery of projects, workshops, and events. The postholder will play a key role in strengthening systems, improving efficiency, and supporting the charity’s mission to build children’s financial confidence.

Main Duties

Executive and Administrative Support

• Manage the Director’s diary, meetings, and correspondence.
• Prepare and format documents, reports, and presentations.
• Coordinate travel, logistics, and meeting arrangements.
• Maintain accurate and well-organised filing systems.
• Support refinement of administrative processes to improve efficiency.

Governance and Board Support

• Collate and coordinate board papers and meeting packs.
• Prepare and circulate trustee newsletters and updates.
• Maintain trustee and senior stakeholder contact lists.

Fundraising and Data Administration

• Process and acknowledge donations, ensuring accurate records on the CRM.
• Support fundraising communications and donor stewardship.
• Assist with fundraising research and preparation of proposals or reports.
• Provide administrative support for fundraising campaigns and events.

Workshops and School Liaison

• Liaise with schools to coordinate logistics and materials for workshops.
• Prepare and send workshop resources and packs.
• Support event delivery, including assisting on the day

Events and Community Engagement

• Coordinate logistics for internal and external events, including venue booking, catering, and invitations.
• Help at events to ensure smooth delivery and a positive experience for participants.
• Liaise with suppliers and partners as needed.

Communications and Design

• Format and design materials in PowerPoint and Canva.
• Support production of newsletters, social media content, and reports.
• Maintain brand consistency across all outputs.

Systems and Office Support

• Maintain shared calendars, contact lists, and databases.
• Handle general office administration and supplier coordination.
• Identify ways to improve systems and working practices.

How to apply:

To apply, please email an up-to-date CV and covering letter (only CV’s accompanied with a covering letter will be considered for shortlisting) outlining your relevant skills and experience, relating to the listed responsibilities and person specification.

Closing date: 5pm Wednesday 3 December 2025. Interviews will take place online throughout the shortlisting process.

Who we are 

Not all young people have the same opportunities in life.

Caudwell Youth exists to level the playing field for young people at risk.

They may be care experienced, have mental health challenges, be neurodivergent or be at risk of exploitation or offending.

Caudwell Youth is a dynamic new charity which has just celebrated its third birthday.

What we do 

Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.

Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point. 

Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.  

This year, we have supported more than 400 young people.

Our fundraising 

We have a compelling fundraising proposition. We were founded by billionaire philanthropist John Caudwell, who has pledged to match all donations and fundraising at 33%.

Our mentoring service is delivering exceptional outcomes for young people, and we are ambitious for the future.

This is a crucial time for Caudwell Youth’s fundraising function, as we are set to embark on a new strategy for national growth in the new year. For the financial year just gone, grant income accounted for around 28% of our fundraising revenue.

Our aim is to grow our charity sustainably, while continuing to meet the evolving needs of at-risk young people in ways that are effective and life-changing. This role will be a key part of that journey.

What we're looking for 

We are looking for an experienced grants, trusts and foundations fundraiser who can hit the ground running, both in solidifying and owning our valuable relationships with existing grant and trust fundrers and in exploring new opportunities.

You will also lead on the evaluation of our service impact across the organisation, gathering, analysing and presenting data to illustrate the valuable outcomes our services have for at-risk young people.

You will be a key team member in a dynamic and growing organisation and will help ensure the charity achieves its aims and objectives and fulfils its fundraising plan effectively.

More information about the role 

This role is home based, but you need to be able to meet with funders and our small but dynamic fundraising team.

These meetings may take place in London, or across our current operating regions (Hertfordshire, Buckinghamshire, Slough, Luton and Milton Keynes).

We are happy to consider compressed and flexible hours requests.

How to apply 

Please follow the link to our website to read the full recruitment pack and find the application form.

All applications must be submitted via our website application form. Thank you, and we look forward to hearing from you. 

Are you passionate about helping young people build brighter futures?

We’ve got a brilliant opportunity for you to join our team as a Trusts & Philanthropy Officer at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the role

This is a fantastic opportunity to join a fast moving, youth focused, charity and to play a vital role in securing income to support our youth activities – working with Trusts and Foundations predominantly, but with the opportunity to also build relationships with statutory funders and, in future, major donors.

We are looking for a proactive, organised individual to join Young Enterprise as part of our impactful and collaborative National Fundraising team. YE’s supportive yet driven environment places personal development at its core, to ensure team members thrive. 

Working with the Senior Relationship Manager and the Philanthropy Team, you will contribute to an annual budget of £4.2m and raise income from Trusts and Foundations and small statutory income streams, utilising your income generating and communication skills. You will also undertake prospect research, as well as developing compelling project updates and reports to inspire supporters.

You’ll love this job if you are:

• Passionate about education, social mobility, and giving every young person a chance to shine
• Experienced in writing engaging applications and inspiring reports, with a meticulous eye for detail in this, as well as strong grant management and stewardship of supporters.
• Confident in your track record of generating income from Trust and Foundations, particularly securing income £10k upwards.
• Adept in building strong internal and external relationships, with excellent written and verbal communication skills. You’ll demonstrate a solution-focused attitude to problem-solving, monitoring the progress of funded projects in line with funder expectations.
• A tenacious self-starter with a can-do attitude, to enthuse existing and prospective supporters and to manage a varied workload of research, fundraising and grant management.
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit team
• A strong team player with the ability to balance and prioritise competing demands in a busy team, you will have excellent organisational skills.
• You’ll be proactive and innovative in your approach to prospecting for new supporters, qualifying them, and building a pipeline. 

Key Responsibilities

• Income generation - to achieve or exceed agreed income targets, with a focus on securing donations from Trust and Foundations 
• Grant management - working with internal colleagues to track funded projects’ progress against targets and taking action to course correct when necessary. Produce timely, engaging, and accessible project reports to inspire and build donor relationships
• Prospecting - research and qualify a pipeline of Trusts and Foundations and small statutory opportunities to progress and secure financial support for YE.
• Administration - effective administration across YE systems and platforms
• Donor stewardship - some travel required to support YE activities with young people in schools, donor visits to projects

A few practical things

• This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month
• The role will involve travel to events, typically at schools, which take place during term time, however some evening working may also be required.

If this role appeals to you and you reflect what we are looking for, we’d love to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 12 December 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and shortlisted candidates will be invited to be interviewed either on 16 or 17 December 2025. Please note, we are only able to respond to shortlisted candidates.

Full details can be found in the Job Description and Person Specification.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Supporter Stewardship Executive 

Role Focus Areas

Supporter Stewardship | Data Management and Reporting | Prospecting 

Details

Location: Hybrid - 1 day/week in London Bridge Office 

Annual Salary: £26,963 pro rata 

Hours: Part-time (21 hours a week)

Contract: Permanent (6 month probationary period)

Start Date: Early January 

Reporting to: Head of Fundraising and Communications

Job Outline

Neuroblastoma UK are seeking a highly organised, responsible and proactive professional to support the team in delivering top tier stewardship to supporters and support income growth. 

Someone who has excellent attention to detail, enjoys building relationships, and who always strives to ensure tasks are performed to the highest level, would thrive in this role.

Key Responsibilities

• Deliver warm supporter stewardship to fundraisers including making welcome calls, collating and posting out fundraising packs and attending fundraising events.

• Handle supporter enquiries via email and telephone

• Keep accurate data records of engagement, donations and fundraising

• Produce reports on supporter trends, and identify prospects to support growth

• Manage delivery of key challenge events including the London Marathon

• Own Fundraising Event Calendar - collaborating with Communications Officer on planning and drafting marketing 

• Support the Senior Communications Officer and Head of Fundraising and Communications in the delivery of all fundraising and communications activations; including in-memory fundraising, legacy and lottery.

• Fulfill shop orders managing inventory and updating stock levels

• Any other duties that working in a small organisations requires

Person specification

• Highly personable with the ability to develop warm relationships

• Responsible and organised

• Excellent phone manner, including sensitivity towards issues such as illness and bereavement

• Excellent written communication skills 

• Collaborative and willing to lend their support where most needed

• Commitment to our mission to find better treatment and a cure for children facing neuroblastoma 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Due to growth and investment in the team, 3 exciting opportunities have arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

We’re now looking for 3 events assistants to play a key role within the team. Supporting the delivery of our varied portfolio of challenge events, currently comprising of walking, running, cycling, swimming and trekking challenges. You’ll engage hundreds of fundraisers, acting as a first point of contact and an ambassador for the organisation to excite and retain our supporters. You’ll also have the opportunity to lead on your own project.

These roles play a vital part in the events team and are perfect for someone getting started in their fundraising career.

About you

We’re looking for 3 individuals with excellent attention to detail and a passion for charity fundraising. An understanding of and experience with administrative tasks such as data entry and working in a fast-paced environment is desirable.

You’ll be a first point of contact with hundreds of our supporters, many of whom will be in touch via email, phone or social media, so an understanding of using these channels and delivering customer service, particularly in the charity sector, is preferable. You should also have a demonstrable ability to work to deadlines and have experience working as part of a team.

We’re a dedicated team with our supporters at the heart of what we do, if you have an interest in charity fundraising, administration, and supporter experiences then this could be the role for you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Thursday 11 December 2025 9am

Interview date: 16 and 17 December 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Supporter Care Administrator

Temporary Contract until March 2026 (possibility to extend)
30 hours per week (4 or 5 days)
Home-based with weekly travel to Lingfield, Surrey
£14.30ph

Harris Hill is delighted to be recruiting a Supporter Care Administrator on behalf of a fantastic children’s charity. This role sits within a friendly and passionate Fundraising & Development team and plays a vital part in delivering an exceptional supporter experience.

About the Role

The Supporter Care Administrator helps ensure every supporter feels valued, inspired and well looked after. You will be the first point of contact for donors, manage enquiries with warmth and professionalism, and support the smooth processing of donations.

Key responsibilities include:

• Delivering excellent supporter care via phone, email and post

• Preparing and sending personalised thank-you messages

• Stewarding supporters to maximise engagement and fundraising potential

• Maintaining accurate donor records on the CRM (Beacon)

• Processing donations, Gift Aid and supporter data

• Supporting fundraising campaigns, appeals and stewardship events

• Providing general administrative support across the Fundraising team

• Liaising with Finance to process purchase orders and invoices

• Assisting with fulfilment of fundraising materials and online shop orders

About You

We’re looking for someone who:

• Has experience in supporter care or customer service

• Has strong administrative skills and excellent attention to detail

• Is confident working with CRM systems or databases

• Communicates clearly and warmly, both verbally and in writing

• Is proactive, organised and able to manage multiple tasks

• Enjoys working collaboratively as part of a team

Experience within the charity or fundraising sector is desirable but not essential. Beacon CRM experience is also a bonus.

To Apply

If you’re passionate about supporter experience and enjoy bringing structure and care to a busy fundraising function, we’d love to hear from you. 

Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Our client is a leading independent funder. 

They aim to improve our natural world, secure a fairer future and strengthen the bonds in communities in the UK. 

The foundation provides c. £50million annually in grants to organisations and initiatives with brilliant ideas who share their goals. They also provide social and impact investment for organisations with the aim of creating social and environmental impact.

Their strategy focuses on three interdependent aims: improving Our Natural World; tackling injustice to deliver A Fairer Future; and nurturing Creative, Confident Communities. They also want to play a more active role by using a range of tools to effect change. In addition to funding, this includes convening and brokering alliances, commissioning research, and using its influence to achieve its goals.

Prospectus is delighted to be working with the foundation to recruit a Funding Operations Administrator on a full-time basis. This role will be key member of the Operations Team and will offer broad administrative support to the foundation in all aspects of its work.

A hybrid working model is in place which entails working at least 2 days per week in their office in Kings Cross (Tuesdays and Wednesdays) and the remainder flexibly working from home if you wish (although this role may sometimes require additional office-based days for special meetings or events).

The role:
This role contributes to the delivery of the foundation’s strategy by providing comprehensive support to the resources, operations and funding teams, ensuring smooth and efficient running of the organisation.

This is a very broad role which will provide essential input to processes right across the organisation and will be rooted in excellent customer service principles, effective communication and genuine teamwork and collaboration.

It will range from arranging meetings rooms, reception duty, preparing reports for Trustee meetings and arranging and minuting meetings and helping with the logistics of convening events and seminars. It will also involve data input, analysis and reporting using the Salesforce Database, supporting the funding team with Salesforce day-to-day queries and carrying out initial eligibility assessments of initial expressions of interest from organisations interested in applying for funding.

The culture at the foundation is collaborative and nurturing, so working closely with colleagues to share ideas and learn from each other will be essential in this role.

The person:
The successful candidate will have experience of working in a busy office-based environment with experience of working with CRM databases and providing excellent customer service both internally and externally.

This person will be highly organised and will have a great eye for detail whilst being naturally helpful by nature and willing to get involved. There is plenty of room for development, so someone who is keen to learn and develop new skills in addition to bringing their own creativity and enthusiasm to the role will be important.

Strong IT skills, systematic and methodical, this person will be a natural problem solver and good at multi-tasking and meeting deadlines. They will also be a good communicator both verbally and in writing with the ability to see the bigger picture. Having a strong vision on how crucial effective administrative support work is to ensuring an organisation meets its charitable objectives and provides an outstanding service to its grantees and stakeholders.

This person will be a real team player whilst being able to work under their own steam, in a fast-paced environment.

This interesting role represents a fantastic opportunity for someone with the right skills and experience to learn and develop within one of the leading funders in the UK.

The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making.  We want to encourage applicants with a diverse range of backgrounds to apply.  In particular, those with lived experience of racial inequity, disability, or poverty.

About us

Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare.  Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.

We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

More on King’s College London

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas: 

• Educating the next generation of change-makers
• Challenging ideas and driving change through research
• Giving back to society through meaningful service
• Working with our local communities in London
• Fostering global citizens with an international perspective

About the role

We are looking to recruit a talented Business Support Officer to join the Philanthropy & Alumni Engagement (P&A) team at King’s College London.

The Business Support Officer provides crucial and comprehensive support for the Business Operations team to help ensure the continued success and evolution of the department. It is a fast-paced and varied post that will offer operational and administrative support to cover a diverse range of tasks, from planning and delivering team engagement activity, through to recruitment and onboarding, to supporting on financial analysis and reporting. They work closely with the Business Manager KCL Philanthropy and the People & Talent Manager but will also be a part of the wider Business Operations unit that ensures P&A is an efficiently and smoothly functioning unit.

As a significant part of the role, the postholder will be working closely with the Business Manager to support the work of the Philanthropy teams. The role will work with frontline fundraisers, as well as colleagues across the Department, to support in the processes and administration involved in cultivating and securing philanthropic gifts. They will also play a key role in supporting the Business Manager to drive forward important engagement and coordination across the Philanthropy team. In doing so, they will help support the creation of a high performing culture and allow fundraisers to focus on maximising philanthropic opportunities.

The Business Support Officer will also work closely with the People & Talent Manager, supporting in areas such as recruitment process, developing and organising training programmes and opportunities, and generally supporting on work to create an excellent working environment. This will cover activity in the Philanthropy teams and also more broadly across P&A.

The role will suit an ambitious self-starter who can co-ordinate and manage projects and processes across a variety of work areas within business operations, being motivated by working with both people and data. Someone who can build strong relationships across teams to ensure that ways of working are optimised to support our fundraising efforts and our wider department. And someone who will embrace working in a role that requires a degree of autonomy, in the context of a team that prides itself on its open, friendly, and supportive culture.

This is a full-time post (35 Hours per week), and you will be offered a fixed term contract for 12 months. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• An ability to build strong working relationships, with the ability to collaborate effectively as well as working as part of a large team set-up
• Proven success of good stakeholder management, and comfortable working and communicating with a wide range of individuals, including senior leaders
• Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline
• Highly organised and process-orientated with strong attention to detail
• Proven ability to own activities and manage own workload
• High level of IT literacy, including good working knowledge of Microsoft Office packages, including the use of databases
• Proven ability to synthesise large amounts of information from a variety of sources, interpret and present clearly

Desirable criteria

• Knowledge and experience of fundraising and working in a fundraising operation. Familiarity with basic fundraising principles and strategies
• Knowledge of a Fundraising Database (e.g. Raiser’s Edge)
• Experience with advising or supporting on people related processes

Closing date: 30 November 2025.

This role is responsible for the administration of the grant management process including managing external reviews, communicating with funded researchers about project reports, contracting new research projects and responding to funding enquires, as well as the organisation of the Research Committee meetings and review papers. This is an exciting time to join the team as we expand our funding schemes and work to achieve the charity’s main objective of funding Parkinson’s research to slow, stop and reverse Parkinson’s.

As our Research Grants Officer you will have excellent organisational skills including experience of office and team administration such as scheduling meetings and taking minutes. Working as an effective member of our Research Team you will be able to handle multiple tasks with precision simultaneously and be comfortable building relationships and providing support for researchers.

Wellbeing Manager (fixed term contract until 31.12.26 with potential to extend, subject to funding)

Location: Remote or hybrid – can be fully remote or hybrid with option to attend our head office in Redditch, Worcestershire

Employment Type: Part-time (between 14 and 17.5 hours per week). Some evening and weekend work required. Hours to be agreed with line manager.

Salary: £40k (pro rata)

About the Employer

Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Cavell is evolving their support offer to offer a Wellbeing Conversations service on a 12-month pilot aiming to help nursing and midwifery professionals to navigate feelings of stress, overwhelm or uncertainty.

The Role

We are looking for a compassionate, non-judgemental and empathetic individual who is experienced at supporting individuals in a Wellbeing role to co-deliver the Wellbeing Conversations Service. The successful candidate will use a blend of reflective listening, coaching-style questions, practical guidance and signposting to help nursing and midwifery professionals explore their stress, develop healthy coping mechanisms and empower them to address personal and work factors which are contributing to their stress.

This position operates as a job-share, and we are looking for someone to join the existing postholder in delivering the role.

Applicants should be comfortable working collaboratively and communicating effectively to provide seamless coverage and share responsibilities.

Key Responsibilities:

Service Delivery:

• Deliver Cavell’s Wellbeing Conversations service including conducting triage calls and delivering virtual Wellbeing sessions ensuring high-quality delivery, consistency, and responsiveness to demand.
• Ensure exceptional record keeping, ensuring that all relevant data protection and privacy legislation is adhered to.
• Undertake administrative duties to support the delivery of the service, including data entry.
• Have regular peer supervision with their job-share.

Collaboration:

• Work with the Support Team, wider staff, and external stakeholders to identify common themes, challenges, and emerging issues affecting the nursing and midwifery workforce.
• Engage with referral partners and the funder to maintain effective working relationships.
• Signpost individuals to other services and sources of support, including where the Cavell Wellbeing Conversations service may not be appropriate for their needs.
• Assist the Marketing and Communications team to create collateral, capture case studies and build content kits.

Insights and Evaluation:

• Share insights and learning from wellbeing conversations to help shape and strengthen Cavell’s broader support offer and inform service development.
• Co-lead on the evaluation of the Cavell Wellbeing Conversations service including building surveys, analysing data and creating reports. 
• Share knowledge and trends with other internal and external stakeholders. 

The Ideal Candidate:

We’re looking for someone who

• Has experience of working in a wellbeing support role.
• Has experience of giving emotional support and practical guidance to individuals who are stressed or overwhelmed.
• Has experience of using coaching-style questions to help people manage stress and develop healthy coping mechanisms.
• Has excellent communication skills (oral and written).
• Is fully competent with IT including Microsoft Office.
• Has effective organisation and time management skills.
• Has experience of optimising a CRM database to effectively capture and manage data.
• Has a sound understanding of the mental health support services provision nationally.
• Has an understanding or empathy for the pressures facing nursing and midwifery professionals.

Our ideal candidate will also:

• Have experience of working as a nursing or midwifery professional (desirable).
• Have a coaching qualification (desirable).
• Mental Health First Aid or similar qualification (desirable).

Benefits:

• A flexible, supportive working culture
• 30 days of annual leave (including bank holidays)
• Up to an 8% employer pension contribution
• Access to an employer assistance program
• Enhanced sick pay (after probation)
• Enhanced family leave policies

Application process:

• Please click on the 'Apply' button to download the full job pack
• Submit your CV and cover letter answering the below questions by 12pm on Thursday 11th December

• Why are you interested in the role?
• How do your skills, knowledge and experience make you a successful Wellbeing Manager for Cavell?
• Do you have a current notice period?

For candidates who are shortlisted for 1st interview stage, this interview will be held remotely w/c 15th December 2025 and will incorporate a role play task. There will also be the opportunity to ask the panel questions. There may be an informal chat via Teams after the first interview as part of the selection process.