Fundraising database administrator jobs in london, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Stewardship Executive
Role Focus Areas
Supporter Stewardship | Data Management and Reporting | Prospecting
Details
Location: Hybrid - 1 day/week in London Bridge Office
Annual Salary: £26,963 pro rata
Hours: Part-time (21 hours a week)
Contract: Permanent (6 month probationary period)
Start Date: Early January
Reporting to: Head of Fundraising and Communications
Job Outline
Neuroblastoma UK are seeking a highly organised, responsible and proactive professional to support the team in delivering top tier stewardship to supporters and support income growth.
Someone who has excellent attention to detail, enjoys building relationships, and who always strives to ensure tasks are performed to the highest level, would thrive in this role.
Key Responsibilities
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Deliver warm supporter stewardship to fundraisers including making welcome calls, collating and posting out fundraising packs and attending fundraising events.
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Handle supporter enquiries via email and telephone
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Keep accurate data records of engagement, donations and fundraising
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Produce reports on supporter trends, and identify prospects to support growth
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Manage delivery of key challenge events including the London Marathon
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Own Fundraising Event Calendar - collaborating with Communications Officer on planning and drafting marketing
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Support the Senior Communications Officer and Head of Fundraising and Communications in the delivery of all fundraising and communications activations; including in-memory fundraising, legacy and lottery.
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Fulfill shop orders managing inventory and updating stock levels
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Any other duties that working in a small organisations requires
Person specification
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Highly personable with the ability to develop warm relationships
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Responsible and organised
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Excellent phone manner, including sensitivity towards issues such as illness and bereavement
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Excellent written communication skills
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Collaborative and willing to lend their support where most needed
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Commitment to our mission to find better treatment and a cure for children facing neuroblastoma
First interviews planned for w/c 8th December.
We fund research to find better treatments and ultimately a cure for neuroblastoma, and aggressive childhood cancer.
The client requests no contact from agencies or media sales.
Who we are
Not all young people have the same opportunities in life.
Caudwell Youth exists to level the playing field for young people at risk.
They may be care experienced, have mental health challenges, be neurodivergent or be at risk of exploitation or offending.
Caudwell Youth is a dynamic new charity which has just celebrated its third birthday.
What we do
Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.
Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point.
Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.
This year, we have supported more than 400 young people.
Our fundraising
We have a compelling fundraising proposition. We were founded by billionaire philanthropist John Caudwell, who has pledged to match all donations and fundraising at 33%.
Our mentoring service is delivering exceptional outcomes for young people, and we are ambitious for the future.
This is a crucial time for Caudwell Youth’s fundraising function, as we are set to embark on a new strategy for national growth in the new year. For the financial year just gone, grant income accounted for around 28% of our fundraising revenue.
Our aim is to grow our charity sustainably, while continuing to meet the evolving needs of at-risk young people in ways that are effective and life-changing. This role will be a key part of that journey.
What we're looking for
We are looking for an experienced grants, trusts and foundations fundraiser who can hit the ground running, both in solidifying and owning our valuable relationships with existing grant and trust fundrers and in exploring new opportunities.
You will also lead on the evaluation of our service impact across the organisation, gathering, analysing and presenting data to illustrate the valuable outcomes our services have for at-risk young people.
You will be a key team member in a dynamic and growing organisation and will help ensure the charity achieves its aims and objectives and fulfils its fundraising plan effectively.
More information about the role
This role is home based, but you need to be able to meet with funders and our small but dynamic fundraising team.
These meetings may take place in London, or across our current operating regions (Hertfordshire, Buckinghamshire, Slough, Luton and Milton Keynes).
We are happy to consider compressed and flexible hours requests.
How to apply
Please follow the link to our website to read the full recruitment pack and find the application form.
All applications must be submitted via our website application form. Thank you, and we look forward to hearing from you.
The client requests no contact from agencies or media sales.
Our Development Team
The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people.
Purpose of the role
The Development Events Manager will be responsible for the planning, administration and delivery of all development events at the Donmar Warehouse, working alongside the Head of Trusts and Events and with support from the Events Administrator.
Who We Are Looking For
The successful candidate will have demonstrable experience of leading, managing and delivering events and strong project management skills. They will have excellent organisational and communication skills and the ability to proactively work on their own initiative as well as in a team, with very strong attention to detail. They will be used to working in a fast-paced environment and to leading multiple events simultaneously.
TERMS
Permanent, Full Time
Salary: £33,000 per annum
Working Hours: Due to the nature of the role you will be required to work some weekday evenings on a regular basis and very occasionally on the weekend. A TOIL system is in operation.
Applications Close at 10am on Monday 24 November
Round One Interviews: Week Commencing 1 December
Round Two Interviews: Week Commencing 8 December
We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background.
The client requests no contact from agencies or media sales.
JOB PROFILE
JOB TITLE: Lead Trusts & Grants Officer
RESPONSIBLE TO: Senior Trusts & Grants Manager
HOURS OF WORK: Full time 35 hours per week
LOCATION: Home working/ Hybrid
DURATION: Permanent
SALARY / GRADE: £32,330
KEY WORKING RELATIONSHIPS
• Senior Trusts & Grants Manager
• Trusts & Grants Officer
• Director of Fundraising, Marketing & Communications
• Chief Operating Officer
• Senior Leadership & Service Managers
• Grant making trusts and foundations
• Major Donors
PURPOSE OF THE ROLE
The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.
MAIN DUTIES AND RESPONSIBILITIES
Fundraising and Grants Management
• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.
• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.
• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.
• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.
• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.
• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.
Team Management and Development
• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.
• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.
Personal specification
Knowledge and experience
• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)
• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)
• Experience in writing persuasive proposal documents and bids (E)
• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)
• Experience in supporting service teams to deliver complex projects on time and to budget (E)
• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)
Qualifications and Education
• Graduate level or equivalent significant professional experience in fundraising/bid
Skills and abilities
• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)
• Shows good professional judgement (E)
• Can successfully operate matrix management of complex projects at a national level (E)
• Delivers high quality work with minimal supervision and direction (E)
• Able to communicate clearly and engage with stakeholders at all levels (E)
• Is successful in securing positive external relationships with stakeholders and supporters (E)
• Demonstrates personal credibility (E)
• Demonstrates experience and ability in impact reporting (D)
• Ability to research the sector to identify the best prospects (D)
• Has the capacity to deal with complex issues and is good at problem solving (D)
• An exceptional administrator with excellent organisational and writing skills (E)
• Self-starter, used to working to deadlines and delivering against KPIs (D)
Accountability
• Shows previous experience of achievement of income targets (E)
• Shows previous experience of excellent funder or similar relationship stewardship (E)
• Able to contribute to the development of income growth strategy and strategic goals (D)
Behaviours
• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross-functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Values the opinion of others. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
We are seeking an experienced Charity Administrator (Maternity Cover for CEO) to provide continuity and ensure the smooth running of CURE UK during our CEO’s maternity leave. This is a caretaker role: you will be the charity’s sole staff member, responsible for day-to-day operations, donor communications, and ongoing fundraising projects. Strategic leadership will remain with the Board of Trustees — the role is to manage and deliver existing commitments.
Please note:
- Applications without a cover letter will not be accepted.
- As a Christian charity, there is a Genuine Occupational Requirement for the postholder to be a committed Christian, actively living out their faith and able to represent CURE’s ethos.
Key responsibilities include:
- Managing charity communications (office phone, email, and post).
- Preparing and sending quarterly fundraising appeals and monthly supporter newsletters.
- Maintaining donor relationships and ensuring timely acknowledgements.
- Liaising with CURE International head office and hospitals to gather updates and patient stories.
- Overseeing delivery of current fundraising projects (e.g. Operation Zim and surgical training initiatives).
- Managing relationships with grant partners and fulfilling reporting requirements.
- Liaising with CURE UK’s Accountant partner who are responsible for financial management, bookkeeping, charitable giving, governance and financial reporting for board meetings.
- Quarterly summaries of charity activities for the board at board meetings.
- Handling general administration such as management of donor database (if full time role)
Part-time / Full-time Options
This role can be shaped according to the successful candidate’s availability and skills:
- Full-time (37.5 hrs/wk): In addition to the core responsibilities, the postholder will also take on charity finance and administration tasks. These include management of the donor database (Beacon CRM), support with bookkeeping and reconciliation, handling charitable giving for our projects, and processing invoice payments to suppliers.
- Part-time (c. 20 hrs/wk): The role would focus on communications, fundraising, and donor care. Finance, accounting, and governance tasks would be handled by our external Accountant partner.
About You
We are looking for someone with:
- Strong administrative and organisational skills.
- Experience in fundraising communications (appeals, newsletters, donor care).
- Experience in grant fundraising and management (grant writing and reporting)
- Excellent time management skills, with the ability to plan and take responsibility for your own workflow as the sole caretaker of the organisation.
- Ability to manage multiple projects independently.
- Good written communication and relationship management skills.
- Flexibility and willingness to handle a varied workload.
As a Christian charity, there is a Genuine Occupational Requirement for the postholder to be a committed Christian, actively living out their faith and able to represent CURE’s ethos.
What We Offer
- The opportunity to serve in a role that directly supports children receiving life-changing surgery.
- A varied and rewarding position where you will oversee the full breadth of charity operations.
- Support from an engaged Board of Trustees and the CURE International network.
- Flexible, home-based working or co-working office space
About CURE International UK
CURE International UK is the UK arm of a global Christian charity network, CURE International, providing life-changing surgical care for children with treatable disabilities across its eight hospitals in sub-Saharan Africa and the Philippines. CURE International UK’s primary responsibility is as the fundraising arm of CURE International in the UK. We partner with donors, churches, and trusts across the UK to support CURE hospitals overseas, where children receive transformative surgery and holistic care in the name of Jesus.
Mission statement: “to heal the sick and proclaim the kingdom of God”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Queen’s Crescent Community Association (QCCA) runs one of the largest and most diverse older people’s services in Camden. We operate in the borough’s most deprived area and annually support around 300 people aged 55+ to live happier, healthier, more connected lives.
The new co-ordinator will be responsible for delivering a full programme of activities.
We are looking for someone who will:
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Lead, manage and deliver the programme for people aged 55+ in Gospel Oak and the surrounding areas.
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Line-manage sessional and part-time staff, overseeing HR, payroll and supervision.
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Recruit, manage and supervise volunteers, ensuring they are actively engaged in designing and delivering services.
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Prioritise outreach and promote the programme locally, building positive relationships with older people, care homes, sheltered housing, health centres and other partners.
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Deliver regular and accurate reporting, including surveys, consultations and data for board meetings, funders and fundraising.
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Plan and deliver a sustainable programme, balancing free activities with occasional fee-paying or volunteer-led sessions through creative thinking.
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Support older people to access internal and external services that promote their mental health and wellbeing.
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Organise specialist talks, workshops, lunches, coffee mornings and activity refreshments, ensuring all supplies, volunteers and logistics are in place.
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Lead on key administrative duties, including registration forms, attendance registers, CRM updates, progress reports, income and expenditure records, Square Up entries, Equals card spreadsheets, petty cash, payroll hours and the Blip database.
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Plan monthly outings, design the monthly events calendar, maintain the mailing list, and ensure all activity reflects good practice models, quality standards and integration with QCCA’s wider services.
The Finance and Officer Administrator role is an integral part of Buttle UK, working across teams – grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.
Knowledge of basic financial principles and previous experience of working within finance and administrative roles will be helpful. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and interest in the UK voluntary sector.
This role will be a key part of the finance and operations team and contribute to the team’s objectives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
TAG Youth Club, an award-winning charity and a youth club open to children, young people and young adults, whatever their disability. We work hard to accommodate anyone who wants to join and particularly those who have restricted opportunities elsewhere. We respond to the needs of the communities we serve and cater for those between the ages of 8 – 25 years.
TAG started almost 25 years ago, as a group of parents who got together to create an inclusive space for their disabled young people to socialise. From those humble beginnings TAG has now grown to over 250 members and supports over 750 family members.The club now makes many activities available to young disabled people that would not ordinarily be available to them (such as climbing, skiing, archery, parkour, scootering and skateboarding). Our activities provide members with opportunities to meet new people, make friends, learn social and life skills, and to thrive and grow in confidence and independence.
This exciting new part time role has been created to support the CEO and Head of Operations, providing administrative support in a wide variety of areas including finance, fundraising, office systems and management, premises, promotion, marketing and communications.
Financial administration includes input and reconciliation of all financial data and ensures efficient reporting, analysis and measurement of data and financial information against set timescales, targets and objectives. H/she will support annual budget preparation and will contribute to the Annual Report.
H/she will track funding opportunities, deadlines and bid submissions and will draft/edit grant applications. They will maintain the funding database and track Award deadlines and write Award entries.
Office and systems management will include efficient record keeping and databases, maintain IT equipment and oversee insurance and service contracts. They will also maintain TAG's website and social media platforms and support/represent TAG at external events. They wil manage DBS documentation, insurance policies and membership subscriptions.
A detailed job description is attached to the bottom of this job advert. The successful applicant will have experience of business management, fundraising and finance and most importantly, the enthusiasm and the ability to work flexibly with good organizational and communication skills. Although this role is currently 20 hours/month, it is varied and has the potential to grow in terms of additional time and responsibilities
The client requests no contact from agencies or media sales.
About us
Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
- Educating the next generation of change-makers
- Challenging ideas and driving change through research
- Giving back to society through meaningful service
- Working with our local communities in London
- Fostering global citizens with an international perspective
About the role
We are looking to recruit a talented Business Support Officer to join the Philanthropy & Alumni Engagement (P&A) team at King’s College London.
The Business Support Officer provides crucial and comprehensive support for the Business Operations team to help ensure the continued success and evolution of the department. It is a fast-paced and varied post that will offer operational and administrative support to cover a diverse range of tasks, from planning and delivering team engagement activity, through to recruitment and onboarding, to supporting on financial analysis and reporting. They work closely with the Business Manager KCL Philanthropy and the People & Talent Manager but will also be a part of the wider Business Operations unit that ensures P&A is an efficiently and smoothly functioning unit.
As a significant part of the role, the postholder will be working closely with the Business Manager to support the work of the Philanthropy teams. The role will work with frontline fundraisers, as well as colleagues across the Department, to support in the processes and administration involved in cultivating and securing philanthropic gifts. They will also play a key role in supporting the Business Manager to drive forward important engagement and coordination across the Philanthropy team. In doing so, they will help support the creation of a high performing culture and allow fundraisers to focus on maximising philanthropic opportunities.
The Business Support Officer will also work closely with the People & Talent Manager, supporting in areas such as recruitment process, developing and organising training programmes and opportunities, and generally supporting on work to create an excellent working environment. This will cover activity in the Philanthropy teams and also more broadly across P&A.
The role will suit an ambitious self-starter who can co-ordinate and manage projects and processes across a variety of work areas within business operations, being motivated by working with both people and data. Someone who can build strong relationships across teams to ensure that ways of working are optimised to support our fundraising efforts and our wider department. And someone who will embrace working in a role that requires a degree of autonomy, in the context of a team that prides itself on its open, friendly, and supportive culture.
This is a full-time post (35 Hours per week), and you will be offered a fixed term contract for 12 months. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- An ability to build strong working relationships, with the ability to collaborate effectively as well as working as part of a large team set-up
- Proven success of good stakeholder management, and comfortable working and communicating with a wide range of individuals, including senior leaders
- Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline
- Highly organised and process-orientated with strong attention to detail
- Proven ability to own activities and manage own workload
- High level of IT literacy, including good working knowledge of Microsoft Office packages, including the use of databases
- Proven ability to synthesise large amounts of information from a variety of sources, interpret and present clearly
Desirable criteria
- Knowledge and experience of fundraising and working in a fundraising operation. Familiarity with basic fundraising principles and strategies
- Knowledge of a Fundraising Database (e.g. Raiser’s Edge)
- Experience with advising or supporting on people related processes
Closing date: 30 November 2025.
You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
The Legacy Case Assistant role is pivotal in supporting the award winning Legacy Case Management team to deliver our transformational legacy income of £15 million each year. Legacies are Christian Aid's largest single source of voluntary income and are one of our key fundraising priorities. As we look ahead to an exciting period of growth across the legacy sector, the role of the Legacy Case Management team has never been more important.
About you
This is an exciting opportunity for someone with excellent attention to detail and a flair for managing a busy administration workload. A good communicator, you will be at ease liaising with both internal teams and external personal and professional executors. This is a varied role, from maintaining records on our database and managing a small caseload to producing monthly reports for the team. You will be proactive, working with initiative and prioritising your workload to meet monthly deadlines. You will be joining a friendly and hardworking Legacy Case Management team at a really exciting time for gifts in Wills at Christian Aid.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.
For Salary details for this role, please refer to the Salary band by location.
The Mental Health Foundation is recruiting for a Grants & Compliance Officer to support the fundraising team based at our London office.
Deadline: 5pm Wednesday 26th November
Location: London
Salary: Starting salary £36,604 rising to £40,796 pro rata, inclusive of £4,000 London Weighting (£18,302 rising to £20,398 actual)
Hours: Part-time, 16 hours per week (0.5 FTE)
Contract type: This is 12-month maternity cover post (ending 31st December 2026)
This exciting role will support our work in preventing poor mental health and protecting mental health primarily through administrating the contracts of our existing programmes funded by external grants and maintain and grow our trust and foundations supporters. This post is key in ensuring we fulfil our requirements to our grant funders and keep our trust donors up to date with our work.
What does the role involve?
- Maintain relationships with existing trust and grant funders
- Develop and updates cases for support to trust funders
- Support project teams to report on the progress of their grant funded activity
What skills, knowledge and experience are we looking for?
- Demonstrable experience of setting up & managing administrative systems
- Experience of using a database
- Attention to detail and strong written skills
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Wednesday 26th November and we are unable to accept late applications. Online interviews are planned for Tuesday 9th December.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
Are you passionate about helping young people build brighter futures?
We’ve got a brilliant opportunity for you to join our team as a Trusts & Philanthropy Officer at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the role
This is a fantastic opportunity to join a fast moving, youth focused, charity and to play a vital role in securing income to support our youth activities – working with Trusts and Foundations predominantly, but with the opportunity to also build relationships with statutory funders and, in future, major donors.
We are looking for a proactive, organised individual to join Young Enterprise as part of our impactful and collaborative National Fundraising team. YE’s supportive yet driven environment places personal development at its core, to ensure team members thrive.
Working with the Senior Relationship Manager and the Philanthropy Team, you will contribute to an annual budget of £4.2m and raise income from Trusts and Foundations and small statutory income streams, utilising your income generating and communication skills. You will also undertake prospect research, as well as developing compelling project updates and reports to inspire supporters.
You’ll love this job if you are:
- Passionate about education, social mobility, and giving every young person a chance to shine
- Experienced in writing engaging applications and inspiring reports, with a meticulous eye for detail in this, as well as strong grant management and stewardship of supporters.
- Confident in your track record of generating income from Trust and Foundations, particularly securing income £10k upwards.
- Adept in building strong internal and external relationships, with excellent written and verbal communication skills. You’ll demonstrate a solution-focused attitude to problem-solving, monitoring the progress of funded projects in line with funder expectations.
- A tenacious self-starter with a can-do attitude, to enthuse existing and prospective supporters and to manage a varied workload of research, fundraising and grant management.
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit team
- A strong team player with the ability to balance and prioritise competing demands in a busy team, you will have excellent organisational skills.
- You’ll be proactive and innovative in your approach to prospecting for new supporters, qualifying them, and building a pipeline.
Key Responsibilities
- Income generation - to achieve or exceed agreed income targets, with a focus on securing donations from Trust and Foundations
- Grant management - working with internal colleagues to track funded projects’ progress against targets and taking action to course correct when necessary. Produce timely, engaging, and accessible project reports to inspire and build donor relationships
- Prospecting - research and qualify a pipeline of Trusts and Foundations and small statutory opportunities to progress and secure financial support for YE.
- Administration - effective administration across YE systems and platforms
- Donor stewardship - some travel required to support YE activities with young people in schools, donor visits to projects
A few practical things
- This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month
- The role will involve travel to events, typically at schools, which take place during term time, however some evening working may also be required.
If this role appeals to you and you reflect what we are looking for, we’d love to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
Keeping Young People Safe
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 12 December 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and shortlisted candidates will be invited to be interviewed either on 16 or 17 December 2025. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description and Person Specification.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
- Role: Membership Services Manager (Member Relations)
- Department: Development
- Hours: Full-time, 41 hours per week (including one hour paid lunch break)
- Working Type: Onsite
- Contract: Permanent
- Salary: £35,928 per annum
- Application deadline: 12pm (midday) on 24 November 2025
About the role
The British Museum is proud to be one of the world's most visited museums. In 2024, its home in Camden received 6.5 million visitors, more than any other museum in the UK. Against this backdrop, the British Museum is now undergoing an extraordinary transformation, and we look forward to the upcoming display of the Bayeux Tapestry.
As Membership Services Manager (Member Relations), you will take responsibility for the management and administration of primarily back-of-house Member relations and support, with a particular focus on managing the Membership contact centre and maintaining a first-class service for all Members.
Key areas of responsibility
- Customer Service: you will set and maintain expected standards of customer service across the team, manage the response to all phone, email and postal queries while maximising the support given to Members. In addition, you will act as the department's customer care champion and key point of collaboration and escalation for complex queries impacting Members.
- Team Management: You will take primary responsibility for the management, recruitment and administration of the Member Relations team within Membership Services. You will ensure that team are fully supported in their roles and in delivering the best service for Members.
- Membership Contact Centre: You will take primary responsibility for the management of the Membership contact centre, overseeing its functioning, allocation of work, effectiveness, reporting, administration of payments and financial reconciliation
If this sounds like the right opportunity for you, then we'd love to hear from you. A full job description is available below; this details the key dimensions of the role and the person specification.
About you
The successful candidate should demonstrate:
- The ability to Tackle complex problems while delivering the best outcomes for the Museum and Members alike,
- Previous experience in a busy customer service role, ideally working in a senior role or managing a telephone contact centre/customer inbox.
- Strong expertise and experience with CRM databases (preferably with experience of Raiser's Edge) as well as experience with credit and debit card payment systems
- Experience with resolving complex problems and handling complaints
- Fantastic telephone manner and correspondence skills
- First-class time management, for themselves and team members
Benefits include:
- Be a part of a world-renowned institution, where history, culture, and innovation come together!
- 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays
- Generous civil service pension scheme (find out more here)
- Complimentary exhibition tickets
- Free entry at paid national museum and gallery exhibitions
- Free and discounted entry to international cultural organisations
- Interest-free travel loans and rental deposit loans
- Employee Assistance Programme for mental health support
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
Additional details
If you have any additional needs that we should be aware of to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all employees and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated in line with their relevant knowledge, skills and experience.
*Unfortunately, for this role we are unable to offer Sponsorship to applicants*
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



Deadline for applications: 9am on Monday 24th November 2025
Salary: £35,327 per annum, pro rata
Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc
About The Role
As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications.
This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects.
About You
First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail.
You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.
Key Responsibilities
Grant Making
- Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
- Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
- Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
- Assess grant applications.
- Make recommendations to the assessment panel.
- Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
- Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
- Review grant requirements and ensure quick processing of payments.
- Undertake visits to funded projects and attend events.
- Provide advice and feedback to successful and unsuccessful applicants.
- Support the running and facilitation of events.
- Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
- Provide support to others in the wider Youth Music team.
Learning and Projects
- Undertake project-based tasks as part of wider team or organisational project work.
- Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
- Produce resources and content for the Youth Music community.
- Present information and learning to internal and external colleagues.
General
- Carry out all such additional duties as are reasonably commensurate with the role.
- This post will require travel across the UK, occasionally involving overnight stays.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person Specification
Essential Criteria
- Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
- Familiarity with the funding process.
- Experience of working in an administrative role.
- Experience using databases and other software.
- Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word).
- Organisational and administrative skills, able to prioritise and work to deadlines.
- Attention to detail.
- Confident in decision-making and can work autonomously.
- Ability to think creatively to solve problems.
- Interpersonal skills and the ability to work as part of a team.
- Ability to communicate effectively with different types of people.
- A clear and persuasive verbal communicator with the ability to write in plain English.
- Ability to build and manage relationships.
- Analytical skills (you’ll be required to read and respond to applications and reports).
- Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.
Desirable Criteria
- Experience of project management, including financial planning and management.
- Understanding of the social issues facing children and young people today.
- Understanding youth voice and/or participatory grant making practices.
- Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
- Understanding of the music education and / or music industries landscape.
The client requests no contact from agencies or media sales.