Personal Assistant Coordinator

Kingston Centre for Independent Living (KCIL) is a small charity based in Kingston-upon-Thames. We have been campaigning for the rights of disabled people for over 50 years.

KCIL are seeking to add to our personal assistant recruitment service which support’s disabled people recruit and manage their own personal assistants (PA). We are looking for someone to work within our Direct Payments Team alongside our current Personal Assistant Coordinator to manage a set caseload of services users who are looking for support with recruiting a PA.

We are seeking to recruit a dynamic, pro-active and enthusiastic part-time individual to join our team. Our ideal candidate will have experience in recruitment and a good knowledge of disability related issues. We seek someone who has a good understanding of equality and diversity, equal opportunities and service user involvement.

This post is 14 hours per week (Temporary role with a possibility of extension).

What does being a PA involve?

A PA is a carer who works privately for a disabled or older person, so that they are in control of who works for them and how they are supported. A PA can help with all sorts of daily tasks at home, including domestic tasks, personal care, shopping, sorting out paperwork and can also support their employer to get out and about.

Main Responsibilities

The successful candidate will be responsible for working alongside the KCIL’s service users to develop personalised recruitment adverts, manage online advertisements and support with the interview process when required.

• To support service users with the recruitment of Personal Assistants (PAs) and to liaise with payroll companies regarding payments to PAs
• To maintain and develop PA records, both paper and electronic, that correspond to this work
• To support PAs and adult service users through the DBS process
• To assist with the organisation and facilitation of PA training sessions or events which support PA recruitment 
• To provide support, information and advice and signposting to service users, potential service users and professionals regarding employment rights and employment law.
• To support the DP team by answering queries and offering advice and guidance to our service users

• To produce performance reports for the CEO regarding recruitment and monitoring of advertising platforms

• To attend regular team meetings, supervision and any training that may be required

Benefits

•Salary - £22,849 - £25,337 pro-rata (pro rata)

•Pension scheme

•25 days’ holiday per annum (pro rata)

This post is for 14 hours per week. Days are negotiable and we are ideally looking for someone who can be flexible when required. This is an office based role with the possibility of some home visits. The successful candidate will be willing to travel in and around the London Boroughs or Kingston-upon-Thames and other local areas if required.

This role is subject to an enhanced DBS check

Closing date: Monday 9th December 2019

Interview Date: Monday 16th December 2019

KCIL is a disability confident employer and we would practically welcome applications from disabled people.

Please note we do not accept CV's. All applicants must complete an application form to be considered for shortlisting.

Are you inspired by church architecture? Are you fascinated by the history of churches and want them to remain part of our heritage and a vital part of community life? Are you experienced in assessing funding applications and supporting historic buildings to be well maintained and sustainable?

As the independent, UK-wide charity supporting churches, chapels and meeting houses of all Christian denominations, the National Churches Trust supports and promotes church buildings of historic, architectural and community value by inspiring support, preserving heritage and promoting sustainability. Our aims are to help maintain the UK’s heritage of church buildings and to enhance their ability to serve local communities; to promote the benefit of church buildings to communities and to inspire everyone to value and enjoy them.

Grant funding is at the heart of our work. The Trust allocates in the region of £1.2m of funds across Cornerstone, Gateway, Foundation and Micro-grant grant schemes annually. The grants team is also responsible for recommendations to a number of trusts and foundations each year. Another priority for the Trust is developing new projects to help churches become sustainable and well maintained, and our partnership work, such as with local churches trusts, funders and other organisations.

We have an exciting opportunity for a new Church Support Officer to join our Church Support team. The post-holder will assist with assessment and administration for our grant programmes, and have the necessary knowledge and skills to implement robust management and maintenance schemes which will assist with the sustainability of churches. You will have excellent organisational and planning skills, be able to manage a varied workload and be an effective team player based from our office in London.

More information about the Trust’s work can be found on our website.

To apply, please send a CV together with covering letter to Rosalinde de Best Allott via the Apply button.

Closing date: Noon on Friday 22nd November 2019.

Interview dates: Wednesday 4th and Thursday 5th December 2019 in Westminster, London.

This is a fixed term maternity cover contract which will run from January 2020 until March 2021. It is an excellent role for someone with experience of manipulating data, financial reporting and gift administration. They will enjoy solving complex problems and working between a range of systems and processes and reporting to senior stakeholders. 

The Development Operations Manager will be responsible for the management of all financial processes and database management within the English Heritage Development Operations team where they will support the work of three fundraising teams (Private Philanthropy, Grants & Trusts and Corporate Development). They will be responsible for gift processing, budget monitoring and forecasting for the whole Department. They will also be the Departmental expert in the database, Salesforce, ensuring it evolves with the changing needs of the team. In addition to their gift management, data management and financial reporting roles the Development Operations Manager will also line-manage two Development Assistants ensuring administrative processes are streamlined and as efficient as possible.

English Heritage tells the stories of England through the 400+ sites and 500,000 paintings and artefacts in our care. From Stonehenge to Hadrian's Wall, Dover Castle to Iron Bridge, our sites span some six millennia and are visited by more than 10 million people each year. We are a new charity with big targets and the Development Department at English Heritage works to secure funding from private philanthropists, corporate partners, charitable foundations and statutory grant-making bodies.

You`ll find it`s a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

By joining us, you`ll enjoy the rewards of a great team environment in inspiring locations, helping to make our site a wonderful place to visit. You`ll also be joining our charity, which through our historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year. We offer a competitive benefits package including a generous pension, 25 days leave a year and free entry to all English Heritage properties for you, another adult and up to 6 children (under the age of 19).

RFEA – The Forces Employment Charity is looking for a highly motivated Development Officer to join its Development Team based in Victoria, Central London. The principal role will be to work closely with the Development Manager to research and identify new fundraising opportunities from trusts, foundations and companies and convert these into long term business relationships. The successful applicant will work within a dynamic Head Office team to produce high quality, bespoke proposals and reports to demonstrate impact and outcomes to help drive the existing and future delivery of RFEA across the UK. This is an outstanding opportunity for an ambitious and enthusiastic team player possessing sound bid writing skills to advance their career portfolio and enhance the vital delivery of a leading employment charity.

Person Specification

The successful applicant will be a self-starter with strong ability to work as part of a small and dynamic team working to finite deadlines and producing well written funding bids. Strong communication and organising skills are essential.

Specific Responsibilities:

• To work closely with the Development Manager, developing and implementing the charity’s income development strategy.
• Develop, prepare and submit high quality funding applications to trusts in line with their requirements as part of the overall fundraising strategy and contribute to the achievement of the charity’s overall fundraising target.
• Identify new funding opportunities, including charities, trusts and foundations and corporate philanthropists and developing ideas into compelling applications.
• Support in the management of monthly reporting requirements and demonstrate impact and outcomes according to grant agreements.
• Record all activities using the RFEA Salesforce CRM database.

Essential Competences:

• Good attention to detail and accuracy in preparing proposals
• A highly motivated, supportive and collaborative team worker
• Engaging personality with excellent verbal and written communications skills
• Proactive and professional approach to work, with the ability to work independently and manage a varied workload and prioritise effectively
• Highly effective communication skills
• Empathy with Armed Forces personnel and an understanding of the challenges they face in finding appropriate and sustainable employment; including vulnerable or disadvantaged individuals.

Desirable Competences:

• Degree educated (not essential)
• Strong ability to plan ahead and manage multiple priorities effectively
• Experience in supporting and managing research grant applications (not essential)
• Excellent IT skills preferably including experience of working with a CRM database (Salesforce) - Training opportunities will be available as part of your role.

This is a Full-Time position (35 Hours Per Week). A competitive salary package £22,000 to £26,000 depending on experience including attractive employee benefits.

To apply, please submit a Covering Letter and CV. Closing date for this position is midnight 21st November 2019.

A great opportunity has arisen for a Direct Marketing Officer for a health related charity in order project manage direct marketing appeals, delivering them on time and in line with plans and tracking budget. The DM Officer will also present to external agencies training to fundraisers on the charity s case for support as well as working on other areas within direct marketing including our the organisation programme.

Interview date:25th November

Start date: 11 December

Key Responsibilities will include:

Assist with delivery of direct marketing campaigns across a range of channels including digital, post and payroll giving. You will work across all aspects of campaigns from coordinating and writing briefs, creative, data, production, fulfilment to producing results.
Undertake the planning and implementation of the digital and print welcome journeys. You ll produce copy as well as Liaising with our data team and external agencies to deliver an excellent supporter experience.
Brief and work with external agencies using service level agreements, including digital, direct marketing, and fulfilment houses.
Work across teams to ensure campaigns are briefed within agreed SLAs and processes are followed/monitored.
Liaise positively with external agencies and internal stakeholders to ensure that all campaigns, publications and materials fall within the charity s tone of voice and brand guidelines, and the charity s policies are adhered to.
Research developments within the not-for-profit sector, particularly around direct marketing and collate information to be used in decision making for developing the direct marketing programme.
Work with your manager to achieve agreed targets for income and expenditure, including ensuring that both are tracked, recorded and reported on, and dealing with any relevant queries.
Set up and produce campaign analysis reports for direct marketing appeals, including recommendations to inform and improve future appeals.
Provide day-to-day administrative support to direct marketing team, as required. Including producing weekly results and commentary on direct marketing appeals as well as raising POs
Undertake other duties that may from time to time be necessary, that are compatible with the nature and grade of this post.

In order to apply you should have the following skills and experience:

Demonstrable fundraising experience of confidently project managing direct marketing appeals across a range of media
Experience of liaising between internal stakeholders and external suppliers, such as printers. Dealing confidently with external suppliers such as creative agencies and fulfilment houses

Experience of writing copy to an excellent standard. Including thank you letters and email communications. You will also have experience of providing insightful feedback on copy and design to external suppliers.
Experience of using and analysing results from a fundraising database, including being able to monitor and evaluate results and ensuring that full records are maintained on the database in the process.
Experience of presenting charity training to fundraising agencies such as telemarketing agencies, face to face or payroll agencies and fundraisers.
Experience of working within agreed budgetary constraints, ensuring that expenditure is maintained within budgets and that income is closely monitored.
Excellent communication skills, including the ability to write clear, concise copy for marketing materials.
Up-to-date knowledge of fundraising approaches and techniques and specifically in direct marketing
Intermediate knowledge of MS Office packages, internet and using databases as relevant to role.

Prospectus is excited to be working with St John Ambulance in their search for a Prospect Researcher. This is an exciting opportunity to join an impactful organisation that is the nation's leading first aid charity; their aim is to teach everyone simple but lifesaving skills.

You will be supporting the fundraising team by prospecting sources for funding. The prospects will consist of philanthropists, corporates, trusts and foundations.

You will develop the prospect pool by identifying and researching prospects, both in and outside of the database, and analysing the prospects' suitability and potential for funding.

You will be comfortable with GDPR and compliance in the prospect researching process. You will also be supporting other projects within the organisation by providing data analysis and insights to the Fundraising Directorate.

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to formally apply. We are looking forward to speaking with you soon.

The International Institute for Environment and Development (IIED) is a policy and action research organisation. We promote sustainable development to improve livelihoods and protect the environments on which these livelihoods are built. We specialise in linking local priorities to global challenges. IIED is based in London and works in Africa, Asia, Latin America, the Middle East and the Pacific, with some of the world’s most vulnerable people. We work with them to strengthen their voice in the decision-making arenas that affect them - from village councils to international conventions.

This role will be situated in the Climate Change Group (CCG), providing overall managerial support to the development and smooth running of the Public Policy and Drylands Team and partner organisations within the programme. Working with public sector actors (governments, bilateral and multilateral partners and development finance institutions), to design and test innovative solutions for public and private investment in equitable and climate resilient development. This includes the design and delivery of politically astute policy, institutional and financial frameworks that enable national and local level actors (governments, enterprises and households) to scale-up investment in climate resilient initiatives.  

To succeed in this role, you must have a relevant graduate degree (or equivalent experience) along with excellent strategic and management skills. You have high quality problem-solving skills and have proven solid experience working with a diverse range of stakeholders from different backgrounds and cultures. You will be as comfortable working with international institutes, policy‑makers and civil society organisations as you will with internal contacts. The ideal candidate will be a clear and effective communicator both verbally and in written form and as such will be well versed in producing a range of communications and marketing materials for print and/or digital audiences.

This is a great opportunity for someone that has initiative, a can-do attitude, is influential in building relationships, a good strategic thinker and enjoys exploring new ideas.

For further information about the requirements of the role please download the job description.

Deadline for applications:  27th November 2019

Interviews will be held on: 10th December 2019

Please note we would encourage applications to be sent in early as should response be high we reserve the right to bring the deadline forward and close the job earlier than the date given above.  As a result, interview date may also be brought forward.

IIED aims to be an equal opportunities employer and welcomes applications from all areas of the community. However, this post does not meet the minimum requirements for work permit employment. We can therefore only accept applications from those who can prove their eligibility to work in the UK.

Starting Salary:£34,315 - £35,763 pa

(Fixed term - 8 months - Please note that this is a maternity cover role)

 

Job Profile

CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.

The main purpose of this role is to recruit and support a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to connect and understand, give, act and pray. Each Community Participation Coordinator is the local contact for a group of volunteers within a diocese or dioceses within the regional team.

The Community Participation Coordinator (CPC) is part of a regional team working across a group of six dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation to volunteer recruitment and retention and parishioner participation.

The role will be based from the Southwark diocesan CAFOD volunteer centre at Bishop Challoner School, Shortlands and/or at Romero House, Westminster Bridge Road, London, although it is expected that the post holder will be mobile and flexible to meet volunteers as required. The post holder will also be meeting with other regional team members as required.  The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work.

CPCs are accountable for delivering CAFOD’s parishioner and children & young people participation plans locally across England and Wales. The parishioner participation plan focuses on growing parish participation through increased number and activity of parish volunteers and the development of volunteer co-ordinators. The plan is also focused on enabling parish communities to expand the breadth of their participation. Through greater numbers and activity of schools volunteers and volunteer co-ordinators, more schools will be visited by a CAFOD volunteer.

The post reports to the Community Participation Manager for South East region.

Key Responsibilities

Managing volunteers

• Be the local diocesan contact for volunteers
• Hold the relationship with a targeted number of volunteers in order to achieve the parishioner participation plan and children & young people participation plan in the region
• Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
• Contribute to development of volunteering opportunities especially the growth of volunteer coordinators
• Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
• Coordinate and support the work of a number of volunteers working in partnership with CAFOD to deliver CAFOD’s programmes of work within parish and school communities
• Ensure each volunteer is appropriately inducted, briefed, trained and resourced
• Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
• Organize volunteer briefings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
• Record and update volunteer records on the database

 

Delivering participation plans

• Share accountability for delivery of parishioner and children & young people participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, media targets, as delineated by the parishioner participation plan and the children & young people participation plan for the region. It is anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
• Contribute to the development and delivery of a regional plan across a number of dioceses (6) in support of the parishioner participation and children and young people participation plans and appropriate for local contexts
• Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers
• Produce monthly reports on recruitment, activity, development and retention of parish and schools and youth volunteers
• Closely monitor parish participation activity

 

Managing relationships

• Build and maintain a small number of key relationships including with priests and others within a diocese as determined in the regional plan. Be point of contact with local Bishops.
• Build and maintain effective working relationships with diocesan press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers

All staff are expected:

• To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
• To participate in training and other activities as requested by the line manager
• To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
• To be accountable for the achievement of objectives set by the line manager

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). 

 

Person Specification /Essential Criteria

Understanding our context

-Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life

 

-Understanding CAFOD: understand the contribution of each division to the delivery of our vision, mission and values

Working together

-Managing ourselves:  Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others.  Ability to be self-motivated and able to work in isolation at times.

- Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan 

-Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others.

 

- Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD

 

 

Making change happen

-Managing resources:  confident with analysing and using data for planning, monitoring and reporting:  Proven planning, time-management and organisational skills

-Achieving results:  Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth

-Managing our performance:Ability and willingness to work to targets and achieve results

 

Job-specific competencies

 

1. A demonstrable commitment to volunteering and understanding of its potential as a force for change
2. Experience of managing multiple relationships with volunteers and a wide variety of volunteers including recruitment and retention: managing volunteer performance 
3. Need to be willing and able to travel extensively to all parts of the Diocese and to travel to other parts of the region as needed. At times it will be necessary to transport equipment and resources and to be flexible to work evenings and weekends. 

Please click here for a full list of CAFOD’s Staff Benefits 

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

Job Title: Communications Officer

Reports to: Head of Fundraising & PR

Location: Lifelites, 26 Great Queen Street, London, WC2B 5BL

Hours: 34 per week

Duration: Permanent, Full-time

Salary: £26,000 - £28,000

Lifelites’ goal

Lifelites is a small charity with a unique mission to donate life-changing technology packages to give life-limited and disabled children using hospice services a chance to play, be creative, control something for themselves and communicate, for as long as it is possible. We donate this technology, including training on how to use it and technical support, for children using every children’s hospice service in the British Isles. 

Purpose of the role

The Communications Officer is a key role within the Fundraising & PR Team, providing the full communications remit for Lifelites. This remit includes creating media opportunities for Lifelites; planning and managing the annual schedule of communications; managing the day to day running of the website and social media activity.

The candidate

We are looking for someone wishing to dedicate themselves to making a positive difference to the lives of life-limited and disabled children. You will need to work efficiently with colleagues, fundraisers and volunteers to raise the £750,000 we need each year to give these children a chance to escape the confines of their conditions.

You will need the right balance of experience, professionalism and friendliness and be willing to pick up the phone to make a new contact. And you will have the desire and skill to develop relationships with external parties, media, donors and volunteers to build Lifelites’ community of funders to help us do more for the children we support.

Main duties and responsibilities

• Promotion of existing and new activities to engage target audiences through communications and maximise fundraising

• Developing marketing materials to support fundraising

• Supporting fundraising activities and campaigns

• Sourcing and securing press, TV and radio opportunities for Lifelites

• Website and social media management

• Oversight of communications at external activities

• Assisting with the communications to hospice staff

• Strategy, analytics, and PR reporting

At Lifelites we reward our employees’ hard work with benefits that include:

• 25 days annual leave (plus extra days off between Christmas and New Year)

• 4pm finish on Fridays + many more benefits!

Please apply addressing the person specification below by sending your CV and a covering letter (maximum of two sides of A4) indicating why you think you are the right person for this job.

Closing date for applications: Thursday 28 November

Interviews to be held on 6 December

Who we are:

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Experience team is involved in ensuring the supporter experience is at the heart of everything we. We are aiming to increase the depth and value of supporter relationships whilst encouraging repeat giving or multiple interactions. The purpose of this role is to design and implement first class stewardship plans to ensure our amazing supporters have a great experience with Muslim Aid and care about the cause for many years.

About the Role:

The post holder will play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The Supporter Experience team will take a lead in mapping supporter journeys by using a data driven methodology to ensure we are implementing insights to improve the way we engage with our supporters.

As a confident communicator, you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and experiences across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

The main responsibilities of this role will be to:

• Maximise retention of existing supporters and grow the long-term value of the supporter base.
• Maximise the effective use of insight, data and knowledge in building and maintaining long-term relationships with supporters.
• Complete an audit of current supporter journeys across the organisation.
• Through research, testing and analysis, create new supporter journeys to increase engagement and improved income generation.
• Ensure we provide first class supporter care and stewardship through personalising and valuing our donors, fundraisers and volunteers and to build long term relationships.
• Ensure that all teams are enabled and empowered to identify opportunities and resolve issues to improve supporter care, loyalty and supporter retention.

About You:

To be successful in this role you will have:

• Significant supporter/customer care experience obtained from the commercial or charity sectors.
• Proven experience developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter experience.
• An understanding of the ‘Supporter Journey’ preferably gained in the charity sector
• Experience working in a busy environment, prioritising activities appropriately and managing multiple, conflicting priorities.
• Thorough understanding and experience of the principles of stewardship and a proven attitude of customer care.
• Excellent understanding of customer service and complaints management practices.

Why you should apply:

If you are process and data-driven and motivated by providing high standards of customer care, this role is an exciting opportunity for an goal-orientated individual to be able to lead on the mapping of the supporter journey and to build the processes supporting that journey.

You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field. Muslim Aid offer a 35-hour week, generous holiday allowance of 37 days (including bank holidays), flexible working and encourage a healthy work-life balance.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us. 

[For Country Offices]: Please do not include photo/Date of Birth/Marital Status/ Religion/Address on your application.

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age. 

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

PRESS TEAM            

MSF UK's press team is made up of a manager, two press officers, a features and documentaries manager and an intern. It sits within and works closely together with the wider MSF UK communications department, which includes a digital team, an audiovisual team, and a public engagement team. The press team also works closely with communications colleagues across the MSF movement.

The department’s overall purpose is to raise the profile of the organisation and its causes amongst British audiences to support MSF’s advocacy, recruitment, and fundraising activities.

ROLE DESCRIPTION

We require a passionate, organised and committed intern to provide daily support to our press team.

The successful candidate will track and analyse media coverage of MSF in the UK through daily monitoring and the production of quarterly reports. They will also debrief members of staff returning from MSF’s medical projects, pitching their stories to local and trade media.

This role is an opportunity to gain exposure to media work and explore the day to day work of an international NGO and to understand how and why we communicate. There will be ample opportunity to learn more about MSF and you are encouraged to attend and contribute to weekly office meetings and operational updates.

MAIN DUTIES AND RESPONSIBILITIES

• Compile and distribute daily press review
• Lead media coverage analysis through scoring coverage on a daily basis and by generating graphs and charts based on the scoring for the media team's quarterly reports
• Create journalist lists for specific subjects and keep them updated
• Tweet on the media team’s Twitter account
• Take part in briefing and debriefing outgoing and returning field staff
• Use material from debriefs and other MSF events to pitch stories to regional and trade media
• Use MSF's photo database to research/respond to journalist enquiries
• Take on ad hoc duties according to the needs/workload of the team

This role description is not intended to be all-inclusive. The intern may perform other related duties to meet the ongoing needs of the organisation. This role description does not form part of the contract.

PERSON SPECIFICATION

Knowledge, skills and expertise- this could be through study, volunteering, a previous role, etc. We do not require the candidate to have a degree if they can demonstrate experience in these areas in their application.

• Demonstrable interest in media relations
• Demonstrable interest in humanitarian work
• Strong written and oral communications skills
• The ability to recognise a good story
• Some familiarity with UK media
• Some familiarity with Twitter and Microsoft Office, and ability to learn how to use media monitoring software
• Organised and adaptable
• Fluency in languages other than English is a bonus (particularly French or Arabic)
• Commitment to aims and values of Médecins Sans Frontiers

Candidates must hold an appropriate passport or permit to work in the UK.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation and answers to the Application Questions by the closing date 19 November 2019, 11.59pm.  

We are looking for a sales minded individual to join our Applicants and Alumni team who are responsible for recruiting educators onto our suite of programmes. The educators you will engage with will range from teachers, headteachers and CEO’s of multi-academy trust. You will manage all incoming enquiries into the organisations, nurturing leads and leading the application process of candidates, finally supporting with the on-boarding process onto our programmes. If you are passionate about helping others with a keen interest in educational development, we would love to hear from you.

The ideal candidate will possess the following qualities: 

• A strong commitment to education, the non-profit sector and raising the aspirations, achievements and life chances of all children

• A good understanding of customer service delivery and best practice

• Sales minded – ability to be highly persuasive in writing and over the phone

• Ability to create engaging written copy for email and text campaigns

• Excellent interpersonal, telephone and written manner

• Experience of working with data and building reports within a CRM system

•  Computer/IT skills and knowledge of Microsoft Office, including Word, Excel and PowerPoint

•  Enthusiasm, initiative and a can-do attitude 

Our offer 

We are happy to announce that we will be able to offer you: 

• Flexibility on how you work – agreed between you and your line manager 

• A competitive annual leave entitlement of 25 days, plus bank holidays 

• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate) 

• Competitive salary rates

• Access to an interest free season ticket and bike loans, as well as eyecare vouchers 

• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters. 

• A robust learning and development offer that ensures your continuous professional development 

How to apply 

To apply for any of our vacancies or for any questions or queries please visit our website. 

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Unfortunately, due to the number of applications we receive at this stage we will not be able to contact unsuccessful applicants.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation. 

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.  

Grants & Operations Assistant

Reports to: Grants & Programme Delivery Manger

Location: Leicester Square, London

Hours: 20hrs per week, PT

LET’S START BY TELLING YOU A BIT ABOUT US

Global is one of the world’s leading media & entertainment groups and Europe’s largest radio company. Global is home to some of the biggest and most loved media brands in the UK; Heart, Capital, Classic FM, Smooth, LBC, Radio X, Capital Xtra and Gold. Every week, Global brands reach more than 31 million people, including more than 25 million on the radio alone.We’re also one of the leading outdoor advertising companies in the UK & Europe, with over 250,000 sites reaching 95% of the UK population.

‘Global Charities’ is the group’s official charity, so this presents a rare opportunity to work for a charity within a fast-paced media and entertainment business.

THE TEAM YOU WILL BE JOINING:

Global Charities runs a national appeal, ‘Global’s Make Some Noise’ which funds and empowers small projects supporting disadvantaged children and young people in the communities in which we broadcast. Each year we unite our listeners, our friends in the music and entertainment business, and partners to raise money to change young lives. We raise funds in a variety of ways including broadcast appeals, events, corporate partnerships, challenges and digital. The ability to add radio sparkle to our fundraising mechanics makes us a unique and exciting charity.  Since our first appeal in 2014 we have supported 256 charities and transformed the lives of 73,000 children and young people.

Our unique three-part promise (raising funds, raising awareness, raising the bar) means we are more than a traditional grant maker.  We also raise awareness for our beneficiaries through Global’s media platforms and upskill their staff through training days.

This role sits on the Grants Team who work closely with the small but brilliant charities we support every year. The purpose of this role is to support the team in the smooth running of our grants & charities programme delivery, supporting our administrative processes, managing grants data and assisting with other operational activities.

You will also work with the wider charities team work to assist in the run-up and delivery of our Make Some Nosie appeal, help us deliver added-value work with charities and collect content for storytelling.  A small part of your role will be dedicated to supporting the Director of the team with basic PA duties, and supporting the wider charity team with general administration.

YOUR KEY RESPONSIBILITIES

• Work alongside the Grants team to support all aspects of the charity application and selection process including communicating with interested parties, summarising applications, compiling relevant information, conducting research as required, helping to organise related meetings and Grants Panels
• Preparing and processing funding agreements, reporting forms and other associated paperwork for grants
• Collecting and sharing information such as quotes, pictures, cases studies and radio interviews as well as arranging radio studio visits, project visits  and interviews
• Supporting the team in the planning and logistics of our training programme
• Development of editorial copy for our website and newsletters
• Managing the Grants Team inbox and be the first point of call for queries
• Leading on the management of data and uploading of information on our Database, complying with GDPR requirements
• General administrative tasks across the both the Grants and wider charities team, undertaking ad-hoc projects and supporting at charity events as requested
• Basic PA support for the Director including proactive management of diaries, assistance with presentations, communications and recruitment processes

KEY WORKING RELATIONSHIPS

• Global’s Make Some Noise team
• Members of the Grants Panel
• Global’s PA network
• Staff from beneficiary charities including Fundraisers, Managers and CEOs
• External enquiries

YOU’LL BE SOMEONE WHO:

• Has great interpersonal and customer service skills
• Can demonstrate strong attention to detail and accuracy in their work
• Is great at managing their time, working to deadlines and problem solving
• Is trustworthy with the ability to deal with personal information in a confidential manner
• Has excellent organisation skills
• Is flexibile, adjusting action in relation to situations and others’ actions
• Is a team player, with the honesty, enthusiasm and determination to get things done 

DESIRED EXPERIENCE:

• At least 6 months in administrative role
• Knowledge of and/or passion for the charity sector
• Confidence to research and manage data
• Excellent written and verbal communication skills

This is a part time role for 20 hours per week.  We are flexible about days/hours but would require the person to be in the office at least 3 days per week. There will be occasions when you be required to work a full day, including Appeal Day.

Please note, the closing date for the role is 13th December however the role may be removed if filled before this date.

To submit your application, click on 'Make an application' and complete all relevant fields on the online application form.