14 Fundraising office coordinator jobs in Cardiff, Wales

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising & Volunteers Senior Officer (Midlands & North) is responsible for growing and delivering Muslim Aid’s community fundraising presence across the Midlands and North of England, in key cities such as Birmingham, Manchester, Leeds, Sheffield, Bradford and Glasgow. Reporting to the Fundraising Lead as part of the wider Fundraising & Growth portfolio, the post-holder builds and sustains regional relationships with mosques, community organisations, diaspora groups and volunteers, and delivers community fundraising campaigns and events on the ground across the region. The role is the primary regional point of presence for Muslim Aid’s community fundraising programme outside London and the south, helping to deepen engagement with Muslim communities and grow income in line with the Growth Strategy.

About the Role:

1. Deliver community fundraising activities across the Midlands and North of England in line with the annual work plan, campaign plan and agreed regional income targets.
2. Build strong relationships with mosques, Islamic schools, Muslim Student Associations and faith-based networks across the Midlands and North to facilitate access to donations.
3. Recruit, support and coordinate volunteers across the Midlands and North to deliver community fundraising activity and events.
4. Work with the Communications team to ensure event materials and messaging are on-brand and appropriate to local audiences.
5. Coordinate on-the-ground capture of reels, photos and short-form social content at community fundraising events, mosque activities and campaign moments, in the absence of a dedicated UK-based videographer.
6. Act as the regional first point of contact for safeguarding queries arising from community fundraising and volunteering activity, escalating all concerns to the Safeguarding Lead within 24 hours.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience in community fundraising, regional fundraising or a related supporter-facing role.
2. Demonstrable experience building and sustaining relationships with mosques, community organisations or faith-based networks.
3. Strong working knowledge of Muslim communities and community structures in the Midlands and/or North of England.
4. Experience recruiting and supporting volunteers.
5. Strong relationship-building skills, with the ability to represent Muslim Aid credibly within diverse Muslim communities
6. Excellent written and verbal communication skills, including with mosque leaders, volunteers and community stakeholders.

Why you should apply:

Join Muslim Aid as our Community Fundraising & Volunteers Senior Officer (Midlands & North) and play a key role in growing our community fundraising presence across the Midlands and North of England. Working closely with the Fundraising Lead and colleagues across the wider Fundraising & Growth team, you will build strong relationships with mosques, community organisations, diaspora groups and volunteers, while delivering engaging fundraising campaigns and events across the region. You’ll be at the heart of strengthening Muslim Aid’s presence within local communities, inspiring supporters and volunteers, and helping to grow sustainable fundraising income in line with our Growth Strategy. If you’re passionate about community engagement, building meaningful relationships and bringing people together to make a positive impact, we would love to hear from you.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks

Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (SEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopts a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding-specific enquiries.
• A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
• A review of right-to-work documentation for the country in which the role is based. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age. 

Only shortlisted candidates will be contacted. Applications will be accepted until the closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.