Fundraising salesforce administrator jobs

The Administration Co-ordinator is a pivotal role at the heart of
Neuroendocrine Cancer UK. As part of the Operations team, you will help create the strong
organisational foundations that enable our charity to deliver meaningful support, drive
awareness and improve outcomes for people affected by neuroendocrine cancer.

Working closely with colleagues across operations, fundraising, communications and
patient support, you will provide high-quality administrative and coordination support that
keeps the organisation running efficiently and effectively. No two days will be the same;
from coordinating projects and maintaining accurate records to improving processes and
supporting colleagues across the charity, your work will have a direct impact on our ability
to achieve our mission.

We are looking for someone who genuinely values the power of excellent administration
and recognises that great organisations are built on strong systems, careful planning and
exceptional attention to detail. You will take pride in producing accurate, high-quality work,
spotting the small details that others might miss, and ensuring information is organised,
reliable and accessible.

Alongside excellent organisational skills, you will be proactive, adaptable and solutionsfocused,
enjoying the variety that comes with supporting a busy, growing charity. You will
thrive on bringing order to complexity, balancing competing priorities with confidence, and
finding practical ways to make things work better.

Above all, you will be someone who enjoys helping others succeed. By keeping processes
running smoothly, anticipating what colleagues need and providing dependable support,
you will play an essential role in enabling every team across the organisation to deliver their
very best work. You will recognise that every task - whether routine or complex - has value,
approaching each with the same professionalism, care and attention to detail because you
understand the difference that excellent administration makes.

If you're someone who takes pride in creating order from complexity, enjoys supporting
others to succeed and believes that outstanding administration can make a real difference,
we'd love to hear from you.

About Medair UK 

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.   

Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance. 

About the Role/Role and Responsibilities 

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally. 

About you 

You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose. 

Key Activity Areas 

Financial Management and Reporting 

• Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.

• Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.

• Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements. 

• Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.

• Lead the production of statutory accounts and manage the annual external audit process.

• Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns. 

Human Resource Management 

• Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.

• Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits. 

• Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.

• Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies. 

Leadership, Governance and Organisational Development 

• Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives. 

• Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements. 

• Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability. 

• Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies. 

• Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development. 

IT & Office Management  

• Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate. 

• Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSOSwitzerland as appropriate.

• Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable. 

• Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data. 

• Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption. 

• Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally 

• Ensure consistent implementation of the Medair brand across all relevant activities 

• Record information as necessary and comply at all times with requirements for handling personal / sensitive data 

Qualifications - DESIRABLE 

• Vocational qualification in business or financial management / administration desirable 

Languages 

• Excellent English (spoken and written). 

Experience / Competencies – ESSENTIAL 

• Significant experience in financial and office administration

• Understanding of UK finance and governance and employment law 

• Proficient in finance packages, ideally Quickbooks 

• Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor

• Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use. 

• Effective people manager and strong leadership skills 

• Ability to handle a wide and varied workload, with tight deadlines and competing priorities. 

• Capable planner, problem-solver and clear communicator.

• Inspired by and in full agreement with Medair’s Christian values and ethos 

• Willing to contribute to the spiritual life of the team including prayer meetings 

• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis 

Experience / Competencies – DESIRABLE 

• Experience of charity leadership and governance 

• Experience in relief / development work 

• Understanding of Humanitarian Issues 

Salary: £47,000 - £52,000 

Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September. 

Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office. 

Contract Details: Part-Time (3 days 0.6 FTE), permanent 

Direct Reports: Operations Support Officer 

Only those eligible to work in the UK can apply. 

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian. 

Fundraising Events Executive

Location: The Twickenham Stoop, London (hybrid working: four days office-based, one day remote)
Contract: Permanent
Working Pattern: Full-time, with flexibility to work weekends and occasional evenings to support matchday and event commitments.

About Harlequins Foundation

Harlequins Foundation uses the power of sport to inspire positive change in communities. Through a range of innovative programmes, the Foundation supports individuals of all ages and backgrounds to improve their physical and mental wellbeing, develop new skills and create lasting opportunities. Working alongside schools, community groups, partners and supporters, the Foundation is committed to making a meaningful difference both on and off the pitch.

As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join a passionate team dedicated to delivering memorable experiences that engage supporters and generate vital income to support community programmes.

About the Role

The Fundraising Events Executive will play a key role in supporting the planning, coordination and delivery of the Harlequins Foundation's events programme. Working closely with the Head of Programmes, Partnerships and Events and the Partnerships Manager, you will help deliver engaging, high-quality events that raise awareness, strengthen stakeholder relationships and generate fundraising opportunities.

Acting as a first point of contact for supporters and fundraisers, you will provide excellent stewardship and administrative support while helping to ensure events are delivered professionally, safely and efficiently. This is a varied, hands-on role that combines event planning, supporter engagement, logistics coordination and on-the-day delivery.

This opportunity would suit a highly organised, proactive and people-focused individual who enjoys working in a fast-paced environment and is passionate about creating exceptional experiences for supporters, participants, partners and the wider community.

Key Responsibilities

• Support the planning and delivery of a range of fundraising and engagement events.
• Coordinate event logistics including venues, suppliers, equipment and communications.
• Support the smooth and professional delivery of events and fundraising activities.
• Act as a key point of contact for participants, supporters and fundraisers.
• Deliver outstanding supporter care and stewardship from registration through to post-event follow-up.
• Coordinate Foundation activity at key fixtures and fundraising events, including auctions and supporter engagement activities.
• Maintain accurate supporter and event records within CRM systems.
• Work with colleagues to promote events and maximise participation.
• Research and identify new fundraising event opportunities.
• Gather feedback and event insights to continually improve supporter experience and event delivery.
• Support volunteers, ambassadors and stakeholders involved in Foundation events.

Key Requirements

• Experience supporting or delivering events, ideally within the charity, sports or community sectors.
• Strong customer, supporter or stakeholder engagement experience.
• Experience coordinating volunteers and working with a range of stakeholders.
• Excellent organisational skills and strong attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience using CRM systems, such as Salesforce, would be advantageous.
• A proactive, flexible and positive approach with a willingness to get involved in all aspects of event delivery.
• A collaborative team player who enjoys building relationships and creating positive experiences for others.

Our Commitment to Inclusion

At Harlequins Foundation, we believe that diverse perspectives strengthen our organisation and help us better serve our communities. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive recruitment process, including making reasonable adjustments where required.

We recognise that great candidates do not always meet every requirement listed. If you are excited by this opportunity and believe you can make a meaningful contribution to the Foundation, we encourage you to apply. We value transferable skills, potential and lived experience, and would be pleased to hear from you even if your experience does not align perfectly with every aspect of the role.

Recruitment Process

Please note: we will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible, as interviews may be arranged before the closing date.

Role Purpose

Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our corporate partnerships fundraising.

As our Corporate Officer, you will be responsible for supporting the Corporate & Commercial team to grow income from new and existing corporate partners, commercial collaborations and wider business development opportunities.

You will provide administrative and operational support across the team, helping to build and maintain successful partnerships, coordinate commercial activities, identify opportunities to maximise income, and ensure an excellent experience for partners and supporters at every stage of their journey with Child Bereavement UK.

The role is essential in ensuring excellent supporter stewardship, accurate record keeping, and the smooth delivery of fundraising campaigns, events, and partnership and commercial activities.

If you are incredible at communicating and have excellent organisational skills, along with the drive, passion and enthusiasm to help businesses support our work, then we look forward to hearing from you.

Main Responsibilities

· Provide day-to-day administrative support to the Corporate and Commercial Fundraising team

· Confidently manage a small portfolio of corporate supporters while providing proactive support to the Corporate Partnerships Managers in the stewardship and growth of their portfolios. Support the delivery of the corporate supporter activities, contributing to a team target.

· Ensure all supporter records are accurate, compliant, and up-to-date on our database, and document all corporate engagement activity.

· Execute and adapt bespoke campaigns

· Assist with the preparation of funding proposals, sponsorship packages, and partnership applications.

· Maintain an awareness of corporate giving trends, news, events, campaigns and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.

· Provide comprehensive stewardship for our corporate supporters.

· Prepare regular communications, rewards and incentives and feedback.

· Seek out value added benefits such as generating awareness of the charity, volunteering, gifts in kind, introductions, attendance at events and pro-bono work.

· Provide support, where appropriate, for wider fundraising activity to develop opportunities across different fundraising areas.

· Research and identify prospective corporate and commercial partners, maintaining an accurate pipeline of opportunities and supporting new business activity to help grow sustainable income.

· Prepare and coordinate high-quality corporate communications, including partnership proposals, impact reports, stewardship updates and marketing materials, ensuring supporters receive timely, engaging and personalised communications throughout their partnership journey.

· Support the development and delivery of Child Bereavement UK's emerging commercial offer, undertaking research, coordinating sales and business development activity, and providing flexible administrative support as new commercial opportunities are identified and brought to market.

· Continually raise the profile of Child Bereavement UK by networking and representing the charity at events as required.

Person Specification

Essential

· Ability to be passionate and inspiring when communicating the work of Child Bereavement UK

· Desire to deliver the highest level of experience to corporate supporters and partners

· Excellent organisational and administrative skills

· Strong written and verbal communication skills

· Good attention to detail and accuracy

· Experience of maintaining databases or CRM systems.

· Highly professional, flexible and committed to achieving and exceeding KPIs

· Excellent time-management skills, with the ability to prioritise work, handle conflicting demands and meet tight deadlines

· A creative thinker and quick to respond to opportunities

Desirable

· Understanding of child or parental bereavement.

· Evidence of continued professional development

· Experience of using Salesforce CRM System.

·        Experience of Corporate Fundraising 

Recruitment Timetable

Application deadline: 16th August 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

RESPONSIBILITIES:

Fundraising Delivery

· Deliver challenge and community fundraising campaigns and events that achieve agreed income and participation targets.

· Support the Community & Challenge Events Manager with the delivery and stewardship of Back Up's London Marathon programme, taking ownership of agreed areas of delivery.

· Support delivery of The Push, No Limits Ride, Do the Loop and other Back Up Challenge Events.

· Deliver accessible, inclusive Community fundraising opportunities.

· Coordinate suppliers, volunteers and event logistics.

· Maintain accurate CRM and financial records.

Supporter Experience & Stewardship

· Build long-term supporter relationships that maximise fundraising, retention and lifetime value.

· Coach and motivate supporters to exceed fundraising targets.

· Deliver timely stewardship, thanking and impact reporting.

· Identify opportunities to improve supporter experience, fundraising performance and operational efficiency, making recommendations to the Community & Challenge Events Manager.

Planning, Performance & Insight

· Monitor recruitment, participation, fundraising and stewardship KPIs across the community and challenge fundraising portfolio.

· Maintain accurate supporter records, event information and financial data within the CRM and fundraising platforms.

· Produce performance reports and updates for the Community & Challenge Events Manager.

· Gather and share supporter feedback and learning to help evaluate and continually improve fundraising activities.

· Support the effective administration and evaluation of fundraising activities, ensuring accurate reporting and compliance with fundraising policies and procedures.

Collaboration

· Work with Communications & Marketing on recruitment and stewardship.

· Work with Services to engage participants and volunteers.

· Support Corporate Partnerships.

· Champion fundraising across the organisation.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

· Experience delivering community or challenge fundraising.

· Excellent supporter stewardship skills.

· Experience achieving income targets and KPIs.

· Strong project management and organisational skills.

· Experience with CRM systems and online fundraising platforms

· Ability to use data and insight.

· Creative, proactive and collaborative.

· Commitment to inclusive and accessible fundraising.

· Willingness to work occasional evenings and weekends.

Desirable:

· Experience delivering London Marathon or other mass participation events.

· Experience working with volunteers.

· Experience working with people with lived experience of disability/health conditions

· Knowledge of fundraising regulation.

· Experience with Salesforce, Fundraise Up, Raisley and Enthuse platforms

· Understanding of spinal cord injury or disability sector.

• Do you want a role where you can see your impact in changing the lives of young people living through and beyond cancer?
• Are you proud of your ability to build effective relationships across wide and diverse groups of people, organisations and partners?
• Do you have the ability to enthuse, motivate and encourage others?
• Do you enjoy working in a small team, working towards clear goals and objectives?
• Are you ready to hit the ground running? Then this is the role for you!

The Ellen MacArthur Cancer Trust is recruiting a Community and Individual Fundraiser to be an integral part of the small and driven fundraising team. Inspiring and managing community groups, individual fundraisers, and individual donations.

As an enthusiastic fundraiser you will help diversify income and grow loyalty by building and nurturing relationships both with future supporters and existing donors. You will work to increase supporter engagement and develop recurring giving through our ‘Friends of the Trust’ programme. You will also play a proactive part in our wider fundraising activities, helping us be even more accessible to all young people who have a cancer diagnosis in the UK, and have the biggest positive impact possible on every one of them.

A great opportunity to join a close, ambitious and supportive team where you will have a truly meaningful impact and where you can experience first-hand the difference you are making to so many young lives.

The successful candidate will be passionate and skilled in building effective relationships, a competent and confident communicator and have a personable approach when working with a wide range of supporters. Experience in a fundraising role is desireable, but we are very willing to consider transferable skills with an interest and enthusiasm to learn too!

As well as being a fulfilling, fun place to work, we offer a range of incentives to our team. You will get: 

• 23 days basic annual leave a year (pro-rata) plus all English Bank Holidays (typically 8 days). After 3 years, you will get an extra day’s annual leave and an extra 2 days after 5 years.
• Hybrid working – our office-based team have the possibilty to work remotely on set days, depending on job role/responsibilities, with some flexibility in working hours, both in agreement with line manager.
• Company Pension Plan with employer contribution above the legal minimum requirement.
• Option to enrol in the Benenden Health Healthcare Plan and Health Cash Plan. This includes… 
• Private medical diagnostics, private medical treatment and surgery, physiotherapy, mental health counselling support, 24/7 GP and mental health helplines.
• Money towards health-related costs, including optical, dental, chiropody, physiotherapy,  in-patient treatment.
• Gym membership discounts and online fitness classes.
• Access to professional mental health supervision
• Reward Gateway – huge range of discounts on shopping, entertainment, holidays, and other experiences, plus wellbeing support.
• Vouchers for a free annual eye test at Specsavers. 
• Musto branded staff kit & supplier discounts.

ABOUT THE ROLE
Working with individuals, community groups and clubs you will build meaningful relationships and deliver excellent supporter experiences, increasing engagement and maximising fundraising income. You will be responsible for individidual gifts up to the value of £5,000 and integral to our fundraising strategy, you will play a key role in creating and developing new public fundraising initiatives from the ground up, helping to grow income and inspire support. 

Community & Individual fundraising

• Build and maintain strong relationships with fundraisers and supporters, providing excellent stewardship and support throughout their fundraising journey. 
• Identify and develop new fundraising opportunities, with a key focus on engaging our warm and proactive community of families and volunteers.
• Develop and grow our successful ‘Talks’ series, working with our nationwide volunteer speaker network to engage sailing clubs across the UK, raising awareness of our work and encouraging long-term support.
• Inspire and support individuals taking part in fundraising challenges and activities. Providing fundraising advice, motivation and practical support. 
• Champion and develop digital fundraising opportunities.
• Identify, propose and deliver new ideas and campaigns, maximising our engaged supporter base as well as new audiences.
• Be a passionate ambassador of Ellen MacArthur Cancer Trust at community fundraising events and talks to raise awareness of the charity.

Individual giving

• Provide excellent supporter care through written and verbal communication throughout the year as needed. 
• Maintaining accurate records of donations made directly and from third-party platforms and ensure all donors and fundraisers are thanked in an appropriate and timely manner.
• Identifying opportunities within our individual donors and engaged community to retain and grow loyalty.
• Manage and develop relationships with monthly donors, working to develop stewardship journeys that engage and encourage long-term commitment and growth from this income stream. Identify growth opportunities and potential to turn one-off donors into regular supporters.

Team responsibilities 

• Where needed, use your creativity to work with the Communication team to develop collateral related to community and individual fundraising. 
• Participate in regular meetings with wider team to inform and update on progress, ensuring other departments know and can celebrate funding successes.
• Support the wider Ellen MacArthur Cancer Trust teams across the year during busy periods, as required. 
• Comply with all Ellen MacArthur Cancer Trust policies and procedures and maintain the highest standards of data management and GDPR compliance.

For more info about Ellen MacArthur Cancer Trust and the role please see the Recruitment Pack

Overview

Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster. 

We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways. 

Purpose of the role

The Supporter Engagement Officer plays a key role in making sure everyone who supports Race Against Dementia has a positive and rewarding experience. They will manage day-to-day supporter communications, maintain our supporter database, and build strong relationships with donors, fundraisers and volunteers around the world. By helping people feel valued and connected to our mission, they will help inspire long -term support and generate more funding for dementia research.

Duties and Responsibilities

Supporter care and fundraising

• Act as the first point of contact for supporters and fundraisers, delivering timely, professional and friendly stewardship via phone, email and post .
• Manage supporter journeys from sign-up to thank you, using tailored communications and automated journeys to maximise engagement and fundraising success.
• Record and track fundraising activity, ensuring accurate records and effective supporter communications.
• Prepare and send thank you letters, receipts and other supporter communications.
• Plan and deliver small-scale supporter engagement events, maximising both experience and fundraising potential.
• Recruit, coordinate and steward fundraising volunteers across the year. 

CRM and donor management

• Maintain accurate supporter and donation records within the CRM (Salesforce), acting as the organisational lead for CRM best practice.
• Develop dashboards and reports to monitor supporter activity, fundraising performance and trends.
• Maintain CRM integrations, ensuring data flows accurately and reliably between connected systems.
• Produce regular insights and reporting to inform fundraising strategy and decision making.
• Manage fundraising platforms (e.g. JustGiving, MuchLoved and GivenGain), ensuring data accuracy and compliance.
• Work with the Finance Manager to process monthly direct debits and reconcile income.
• Coordinate legacy and in -memory giving administration, providing sensitive and thoughtful supporter stewardship. 

Operations and administration

• Manage stocks of fundraising materials and merchandise, ensuring timely reordering.
• Oversee the fulfilment house relationship to ensure the efficient delivery of supporter packs and merchandise.
• Manage auction and raffle prize inventories, tracking usage and income.
• Support the planning and delivery of Race Against Dementia fundraising events, providing logistical and operational support.
• Maintain team calendars, campaign plans and shared resources to support effective team operations.

Other Duties

Carry out any other duties as required by your manager, Director, CEO and Board of Trustees including:

• To attend, where appropriate, local, regional and national meetings /events.
• To maintain a good knowledge of national and local initiatives which are of benefit to Race Against Dementia .
• To administer your own workload, including meeting targets and deadlines in line with the Race Against Dementia appraisal system.
• To a ttend relevant CPD training events as required.
• To undertake responsibility, as part of the team, for all Hea lth and Safety work related matters.
• To w ork within the guidelines of Race Against Dementia’s policies and procedures.

All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.

This is not intended to be an exhaustive list. Your job description may be subject to change.

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook. 

OVERALL PURPOSE OF THE ROLE

The Royal Ballet School is a global centre for performance excellence. Its dual mission is to nurture the best ballet dancers for the main stages of the world and assure the future of classical dance art form. With 90% of our students relying on financial support to attend, philanthropy is fundamental to ensuring the School remains accessible to exceptional talent, regardless of financial circumstances. Through exceptional stewardship of existing supporters and the successful cultivation of new funding partnerships, this role will play a vital part in securing the School's future and enabling the next generation of outstanding dancers to realise their potential. 

SUMMARY OF THE ROLE

As an integral member of the Development Team, the Development Manager will support the growth of our trust and foundation partnerships to fund a number of our core annual programme areas (Student Bursaries, Healthcare, Facilities etc) as well as new projects. The Manager will also lead on research and funding applications to trusts and foundations, while also delivering quality impact reporting across the School’s work.

CONTRACT TERMS

Duration: Fixed-term maternity cover (approximately 12 months) from October 2026

Hours: 35 hours per week, Monday - Friday, with flexible hybrid working

Location: Upper School, Covent Garden, WC2E 9DA, with the option to discuss remote work

Salary: £45,000 per annum

Application closing date: 14 August 2026. Applications will be screened on submission. The School reserves the right to interview and appoint if a suitable candidate is found before the closing date.

MAIN DUTIES

SUPPORTING EXISTING DONOR RELATIONSHIPS

• Maximise income from existing trust and foundation funders by building and maintaining strong relationships, ensuring agreed donor retention and income targets are achieved across designated projects and programme areas
• Steward trust, foundation and corporate funders already or capable of contributing over £100,000 per year by producing high-quality, timely and compelling reports, funding proposals and thank-you communications
• Collaborate with the Development Team to deliver effective donor stewardship through events, communications and year-round engagement activities that strengthen relationships with funders and other key stakeholders.

DEVELOPING NEW DONOR RELATIONSHIPS

• Support members of the Development Team and Centenary working committee, to identify, engage and deliver excellent income and impact for the School
• Work with the Head of Development to research, write and present attractive and compelling fundraising applications and proposals to trusts and companies for core programmes
• Engage key prospect targets through effective and appropriate verbal and written communication. This may range from sharing curated content and short case-studies to producing in-depth project proposals that include detailed financial data and research findings.
• Lead on the creation of Impact data, end of year reporting for core programme outputs and outcomes (showcasing Healthcare, Academic and Artistic performance and more), while ensuring links back to the case for support and the School’s strategic objectives as originally stated. 

WORKING ACROSS INTERNAL DEPARTMENTS AND TEAMS

• Contribute to forecasting and regular reporting, internal planning and budget setting and producing verbal and written reports for senior management as required
• Liaise with relevant departments across the School to gather information for applications and reporting
• Produce and submit quality funding reports to meet deadlines, liaising with relevant teams to ensure funder requirements are met and the evidence base for funding is strengthened. Keep accurate and timely records of approaches, grant opportunities and funds received on our CRM.
• Play an active role within the fundraising team and contribute to the development and creation of strategies and campaigns to increase fundraising through all channels
• To maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector, advising on best practice in relation to Trusts fundraising.

PERSON SPECIFICATION

Essential Criteria:

• Educated to degree level or equivalent professional experience
• Proven experience securing and managing multi-year grants from trusts and foundations, including raising at least £50,000 annually from grant funders
• Demonstrable success in building and maintaining long-term relationships with trusts, foundations, funders and donors
• Experience researching prospective funders and developing compelling funding applications, reports, updates and other fundraising communications
• Proficient in using fundraising databases, such as Salesforce, to maintain accurate records and support donor management
• Ability to analyse and communicate complex information, data and organisational impact in a clear, persuasive and engaging way
• Strong understanding of fundraising best practice, current sector trends and impact measurement and evaluation
• Excellent IT, data management and administrative skills, with experience handling financial and confidential information
• Highly organised, with the ability to manage multiple priorities, meet tight deadlines and maintain exceptional attention to detail
• Proactive, self-motivated and adaptable, with the ability to respond effectively to changing priorities and opportunities
• Positive and collaborative team player with excellent interpersonal, verbal and written communication skills.

Desirable Criteria:

• Experience of supporting or managing significant fundraising appeals or projects
• Working knowledge of the Adobe Creative Cloud Acrobat, InDesign and Photoshop
• Familiarity with performing arts, education, culture sectors. 

WHY JOIN OUR TEAM AT THE ROYAL BALLET SCHOOL?

• Unique cause with demonstrable impact and global standing as a centre of excellence for student and teacher training
• We are an ambitious and supportive team with opportunities for learning and development
• While most of the team work from our Covent Garden office three days a week, we're open to discussing flexible working arrangements, including remote working, with the right candidate
• Excellent engagement with existing donors with established prospect pipeline
• Close working relationships across the organisation and with collaborative stakeholders
• Generous employee benefits and invitations to watch performances. 

SAFEGUARDING DUTIES & RESPONSIBILITIES:

The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:

• To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
• To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
• To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
• To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.

This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.

We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.

Global Senior Mid-Level Giving Manager

Role type: Full time; Permanent

Location: Godalming, Surrey, UK (hybrid working pattern 2x days per week in the office). The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes. 

Salary: £47,000 - £50,000 per annum (depending upon skills and experience)

About the role  

As our Global Senior Mid-Level Giving Manager, you’ll lead the growth and development of Compassion’s global mid-level giving programme, the Circle of Compassion (annual donations over £/$/€1,000). This is a vital role, responsible for driving the strategic direction of the programme, growing income, and strengthening donor engagement and retention.

As our Global Senior Mid-Level Giving Manager, you’ll be responsible for (but not limited to):

• Leading the Circle of Compassion programme globally- Driving strategic development, ambitious income growth and expansion into priority markets.

• Delivering exceptional donor stewardship- Building strong, meaningful relationships with Circle members and supporting long-term engagement and increased giving.
• Developing donor acquisition and pipeline growth-Identifying new prospects, growing the donor pipeline and working closely with colleagues across Global Philanthropy, Individual Giving,Digital and CRM.
• Using insight to inform decisions- Monitoring performance, reporting accurately through Salesforce and optimising donor journeys to support income growth.

About you 

To succeed in this role, you’ll need to bring proven experience in mid-level, major donor or high-value fundraising, with the ability to lead or scale a fundraising programme and deliver clear income growth.

You’ll be a confident relationship-builder, who is able to create compelling donor communications, develop strong stewardship plans, and work collaboratively across an international fundraising team.

Skills and experience you’ll need to bring as our Global Senior Mid-Level Giving Manager:

• Proven experience in mid-level, major donor or high-value fundraising.
• Experience leading or scaling a fundraising programme, with clear income growth.
• Strong written and oral communication skills, with the ability to create compelling narratives for diverse donor groups.
• Confidence using CRM systems, ideally Salesforce or equivalent, alongside data and insight to inform decisions and drive income growth.
• Exceptional interpersonal skills, with the ability to build strong relationships with donors,colleagues and external stakeholders.
• A proactive, positive and adaptable approach, with excellent organisation and prioritisation skills.
• A deep passion for Compassion in World Farming’s mission and the ability to communicate this enthusiasm to inspire others.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is an exciting opportunity to help shape and grow a global giving programme, that connects passionate supporters with Compassion’s mission, helping to create lasting change,

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car schemeavailable
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: Friday 14 August 2026  

1st Stage (Teams) Interview:  Friday 21 August 2026

2nd Stage (Face to Face at HQ) Interview, with task: PM Thursday 27 August 2026

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 interviews, shortlisted candidates may, for some roles, receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.

About Compassion 

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. 

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. 

As Supporter Care Coordinator, you’ll be the first point of contact for people engaging with our three charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. You’ll play a key role in delivering excellent service, managing a wide range of enquiries from supporters—whether they’re donating, fundraising, or simply seeking information.

The role requires you to become highly knowledgeable about activities across our three charities, engaging with internal teams and maintaining a positive, helpful presence in all interactions.

You’ll handle supporter enquiries across various communication channels, ensuring timely responses within our service level agreements. From processing donations and managing complaints to maintaining accurate records in the fundraising database (Raiser’s Edge), you’ll help ensure a smooth, efficient experience for every supporter. You’ll also be helping to manage relationships with external suppliers, making sure they deliver on our high standards of supporter care.

This is an ideal opportunity for someone who enjoys solving problems, values attention to detail, and thrives on building relationships. We’re looking for someone who is up for getting involved with all areas of  fundraising with the drive to make things run just that bit smoother. Whether it’s improving how we manage enquiries about our events or making sure donors get a special thank you. This role needs someone who is proactive about providing the best experience for our supporters and can build great relationships with the team to do so.

The Team
The role is within the Individual Giving, Legacies & Supporter Care team. The team is led by a Head of
Individual Giving who manages these vital areas of public fundraising. This role will be managed by the  Supporter Care Manager.

Key Relationships
Internal: All fundraising teams, Funding Team, Gift Processing, Fundraising Database, Legal and Compliance, Digital, Marketing and Communications.
External: Fundraisers and donors (the public), Guy’s and St Thomas’ Hospital trust staff, Agencies operating face to face fundraising, fulfilment agencies, events operations agencies

Key Responsibilities

Supporter Enquiries & Communication

• Act as the first point of contact for supporters via email, telephone, voicemail and post, delivering warm, professional and responsive customer service across all our charity brands.
• Triage and respond to a wide variety of enquiries – from donations and event registrations to complaints and requests – within a 48-hour timeframe, in line with our service level agreements.
• Engage with supporters with empathy and kindness, helping to build long-term relationship and positive experiences.
• Handle sensitive requests such as cancelling or amending regular gifts, updating contact preferences, and allocating donations to specific funds.
• Manage and escalate complaints appropriately, ensuring they are logged accurately in Raiser’s Edge and resolved in line with our policies and timelines.
• Liaise with third-party agencies, particularly face-to-face and door-to-door fundraising partners, to ensure prompt resolution of supporter issues and flag delays or concerns to relevant internal teams.

Donation Processing & Database Management

• Process donations received over the phone, ensuring secure handling and accurate entry into the database.
• Update and maintain supporter records in Raiser’s Edge CRM, recording all communications and actions taken.
• Work closely with the Gift Processing team to ensure timely thanking of donors and that all relevant correspondence is correctly documented.
• Respond to specific donation-related requests, such as Gift Aid updates, tribute gifts, or restricted fund allocations, with care and accuracy

Process Management & Operational Support

• Manage and improve core Supporter Care processes, ensuring team documentation, templates, and workflows are regularly reviewed and kept up to date.
• Use mapping tools like Mural and Visio to visually present processes.
• Lead on the upkeep of supporter communication tools, including templated responses, acknowledgement letters, and postal receipts.
• Maintain operational systems such as the franking machine and oversee supplies of stationery, packaging, and materials used across the team.
• Handle briefing documents from fundraising and funding teams, ensuring necessary updates to processes and supporter care materials are implemented.

Insights, Reporting & Continuous Improvement

• Collect both quantitative (e.g. response times, enquiry volumes) and qualitative (e.g. supporter feedback) data to measure Supporter Care performance and help to identify areas for improvement.
• Contribute to quarterly reporting exercises, including complaint analysis and supporter experience metrics.
• Share supporter stories, feedback and ideas with the wider fundraising and supporter experience teams to help shape more meaningful engagement.

Collaboration & Cross-Team Working

• Build strong, effective relationships with internal teams including Gift Processing, Data, Public Fundraising and Funding & Impact to align supporter care practices and ensure a seamless supporter journey.
• Support teams across the organisation by offering advice, collecting requirements for process improvement, and helping them meet supporter response timeframes.
• Provide stewardship support to teams as required, such as posting in Facebook groups, doing thanking calls, writing thank you cards or helping with other new campaigns/appeals.
• Develop and maintain relationships with key external suppliers to ensure supporter care standards are upheld across all third-party touchpoints.

Charity Representation & Team Culture

• Contribute actively and preparedly to team meetings, share insights, support colleagues with ad hoc tasks and cover when needed.
• Participate in our monthly and weekly team meetings, showing a collaborative and enterprising spirit in discussions and looking for opportunities to explore new areas of our work.
• Take ownership of your professional development with support from your manager, and uphold the charity’s values of diversity, equity and inclusion in all aspects of your work.
• Stay up to date with the work of the charity and the hospital Trust, demonstrating genuine interest and commitment.
• Represent the charity in-person at supporter engagement activities, stalls and events held on hospital sites.
• Support major fundraising events such as the London Marathon and the annual Abseil, often outside regular working hours, by engaging with participants and enhancing their supporter experience.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, Knowledge and Expertise

Skills, Abilities, and Attributes

• Strong organisational skills, with experience managing a busy workload in a fast-paced environment and effectively balancing multiple priorities throughout the day.
• Excellent communication skills, both verbal and written, with confidence engaging a wide range of people on the phone, in writing and in person.
• Ability to triage and prioritise a wide variety of enquiries within SLA timeframes (48 hours)
• Excellent Customer service skills with a warm, professional, and responsive manner and an ability to engage with supporters with empathy and kindness, building long-term relationships
• Sensitivity and discretion when handling delicate requests
• Complaint handling and de-escalation skills
• Strong relationship-building skills, both internally (cross-team) and externally (with agencies/suppliers)
• Accuracy and attention to detail 
• A positive, inquisitive, proactive and solutions-focused mindset, with a willingness to share learning and contribute to a culture of continuous improvement.
• Collaborative and adaptable, with a passion for solving problems and working across teams to support shared goals.
• Willingness to support new initiatives and take on new challenges, including occasional out-of-hours support at key events.
• Commitment to diversity, equity, and inclusion
• Self-motivation and ownership of professional development

Knowledge, Experience, and Qualifications

• Experience in a customer service role within a busy team environment
• Experience managing high volumes of calls and emails
• Understanding of complaints handling procedures and service level agreements
• Experience using a CRM database, ideally Raiser’s Edge or Salesforce 
• Experience managing administrative or financial processes securely and accurately
• Experience working with or managing relationships with third-party agencies 
• Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint) and a willingness to adapt to new digital systems and tools
• • Experience working cross-functionally with teams 
• Experience contributing to reporting and performance metrics

Benefits

• Contributory Pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Astra Foundation is seeking a Foundation Director; a dynamic, seasoned and strategic leader with a background in philanthropy who is motivated by their mission to combat loneliness in young adults, empower youth to reach their full potential, and reduce plastic pollution, primarily in the UK and France. This is an exciting opportunity to lead a young foundation and support the next phase of its evolution, building on strong foundations to further steward support for their priority areas and civil society partners. The ideal candidate will be collaborative, with a willingness to handle all aspects of the Foundation’s work, from high-level strategy and external relations to day-to-day administration.

ALDER HEY CHILDRENS CHARITY

Job title: Philanthropy Assistant

Salary: £26,848 - £31,439

Hours: 37.5 hours per week

Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role

This is an exciting opportunity for a Philanthropy Assistant to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.

The postholder will work closely with the Philanthropy Support Lead to provide operational support and administration for the team, including events, donor meetings and visits, mailings, prospect research, data and use of the charity CRM (Salesforce).

We’re looking for a flexible team player with previous administration experience. You’ll also be self-motivated, proactive, detail-oriented and great at building relationships. If you’re excited by the sound of this, we’d love to hear from you!

Key Responsibilities will include:

Events 

• Support the delivery of events; from individual visits and tours of the hospital for donors, private dinners, through to larger events such as Gala Balls. 

• Build strong relationships with colleagues and clinicians in the Trust to support, coordinate and plan tours and events. 

• Greet and steward visitors to the hospital and guests at our events.

• Help to prepare event briefings for Charity and Trust colleagues, so that all participants understand their role and contribute effectively. 

Administration, Processes and Data 

• Provide administration support for the philanthropy team ensuring all work is of a high standard, professional and accurate. 

• Writing and sending out personalised letters and cards. 

• Diary management, minute taking and meeting organisation. 

• Keeping the charity’s supporter database accurate and up to date. 

• Support with preparing data for philanthropy mailings and event invite lists.

• Use the CRM to support with the delivery of the Mid Value Programme. 

• Undertake prospect research, ensuring all processes are compliant with our privacy policy, data protection legislation and prospect research best practice. 

Other Duties  

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.

• Attend and support events run by fundraising teams where required, including occasional out-of-hours working. 

• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans. 

Please see the attached Job Description and Person Specification for more information.

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.

Together

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.

Passion

We are passionate about what we do and inspire others.

Magic

We are creative, fun and child-led, creating special moments and going the extra mile.

Additional Information

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

How to apply

You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification. 

Closing date: Monday 3 August 2026

Interviews will be held in person at Alder Hey on Thursday 13 August

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

Please see the 'Work with us’ pack for more information. 

About the role

We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.

This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.

Key Information

• Salary: from £43,000 depending on experience
• Full-Time, One Year Fixed Term Contract
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
• Closing Date: We interview on a rolling basis and will close the role early if we find the right candidate

For more information please read through our Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
• Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
• Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures​.
• Line Management experience desirable but not essential.

Faith Expressions

Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.