Fundraising salesforce administrator jobs in Edinburgh
LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual, and trans people. The Fundraising & Marketing Team at LGBT Foundation is a small yet collaborative group of professionals. They are dedicated to advancing the visibility and impact of the UK’s leading health and wellbeing charity. The team is responsible for implementing wide-ranging fundraising, communication, and marketing strategies. By leveraging various channels such as email marketing, the organisation’s website, video, social media, OOH advertising and traditional media, the team strives to support the national visibility, brand awareness, impact storytelling and income generation of the charity by attracting, engaging and stewarding a growing supporter base. LGBT Foundation’s Partnerships & Philanthropy Advisor will work with fundraising & marketing colleagues to deliver against strategic objectives and achieve in-year financial targets, significantly increasing income and support, specifically from corporates, individual giving (donations), legacies and fundraising events. In this role as a Partnerships & Philanthropy Advisor, corporate partnerships (attraction, engagement, and retention) will be a priority, ensuring members see the value in our offer.
You will also work with the Director of Fundraising & Marketing to shape four individual giving campaigns a year and two legacy awareness campaigns a year. The successful candidate will collaborate closely with the Marketing Manager to keep fundraising information on webpages and social channels active, ensuring regular promotion of charity challenges and shaping digital mobilisation efforts which will build the charity’s supporter base, attracting more new donors.
You will support regular reporting on performance towards financial targets, working closely with colleagues to reconcile income, ensure Salesforce records and reports are up-to-date and that integrations support automated data flows.
We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans*, non-binary, and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.
*Trans is an umbrella & inclusive term used to describe people whose gender identity differs from that which they were assigned at birth; including non-binary people, and those who partially or incompletely identify with their sex assigned at birth.
Registered Charity
51 - 100
We celebrate and empower our diverse communities to realise their full potential, every day.
The client requests no contact from agencies or media sales.
Thank you!
Role outline and purpose
A Senior/managerial Salesforce role accountable for driving forward the continued rollout, design, build and development of Salesforce and related applications; aligned with the Trusts strategy, values and goals.
This role is part of Trussell’s Knowledge Transformation programme, the goal of which is to gather and curate our collective knowledge as Trussell and food banks, and equip people to harness this knowledge to drive forward our mission. As a member of an enabling programme, this role is focused on the successful delivery of the Knowledge Transformation programme outcomes, which underpin and enable the outcomes of our 5 external programmes - together contributing to the fulfilment of our long term vision of a UK without the need for food banks.
Role responsibilities
· Create, document and prioritise application requirements by working together with team subject matter experts and end-users to develop new functionality.
· Work with management, strategic planning and end-users to automate business processes.
· Strong knowledge of Salesforce automation (such as workflow rules, process builders and flow) is integral to the role.
· Manage multiple Salesforce project streams, identifying projects which require assistance from the implementation partner, and manage projects from pipeline to production.
· Own the development and configuration function by becoming a technology ambassador for the solution, demonstrating its ‘use of’ cases, and ensuring Trussell gets the best return on its investment by using the platform to its fullest extent.
· Create and maintain documentation on processes, policies, application configuration and help related materials as database applications are developed.
Person Specification
Technical skills and minimum knowledge:
· Salesforce Certified Administrator/Non-profit Cloud Consultant
· Track record of Salesforce deployments, releases and environment management
· End to end lifecycle process management of Salesforce Application development
· Working with internal customers and external vendors to gather requirements and design technical solutions
· Previous experience as a Salesforce Administrator
Behaviours and competencies:
· Committed to ongoing professional development
· Supportive team-worker and facilitator
· Demonstrates a commitment to the values of Trussell
· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds
· Contribute to the effective and efficient running of the ICT Office as appropriate
· Role models inclusive behaviour, values and leadership
Key Stakeholders
· SLG
· Knowledge Transformation programme team
· Together with Trussell programme team
· Fundraising
· Give Clarity (vendor)
The client requests no contact from agencies or media sales.