Fundraising Salesforce Administrator Jobs in Edinburgh
Job Title: Digital and Website Officer
Team:Supporter Engagement & Experience
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £29,576 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
We are looking for a Digital and Website Officer to join our Campaigns and Communications Team. The role holder will take a leading role in digital marketing, optimising our website using a data-led approach, and maintaining our digital asset management system.
Working with colleagues across the Supporter Engagement & Experience division and the wider business, they will also contribute to the development and delivery of marketing activities that deliver against brand and income targets.
They will work to upskill people across the organisation – including volunteers - to achieve greater impact with digital communications.
Key responsibilities
- Website – act as the GB web admin, working in partnership with the Digital Technical team to manage user journeys and ensure content is high quality and search engine optimised in line with the website strategy.
- Digital marketing – Create and implement digital marketing activity in line with the agreed digital strategy and against agreed return on investment targets. Create and implement digital marketing plans to support advocacy and marketing initiatives for our programmes using relevant digital channels for the target audience
- Content development – source / develop content and assets such as case studies, videos, blogs and images to drive engagement across digital channels including the Ramblers app. Ensure all content is of high quality, permissioned and easy for colleagues to find within the digital asset management system.
- Insight– undertake regular reporting and apply data insights to shape content, campaign and creative outputs, applying a test and learn approach.
- Campaigning - Support policy and public affairs, to influence and deliver messaging to local or national agencies to maintain and improve access to the outdoors for all.
- Fundraising - Support fundraising with business development and income generation through developing and responding to opportunities that meet the aims of the Ramblers and achieve income targets.
- Volunteering - Foster a positive and inclusive volunteer experience, promoting alignment with our values and ensuring volunteers have the necessary resources, training, and ongoing support to effectively contribute to our work
Other
- Undertake such other duties as may be reasonably required of the post
- Engage and proactively develop excellent working relationships across the organisation
The Person
Knowledge and Experience
Marketing - multi-channel marketing experience incl website,digital advertising (Meta, Google (PPC, Display), Google grant) & social media
Digital – experience of managing a range of digital channels including developing and managing a complex website set up, working with a CMS, SEO copy development and Google Analytics set up and management. Knowledge of improving user experience and engagement on owned channels
Branding –understanding of the importance of branding to ensure that everything we do across our comms and our activities helps build the brand
Insights – a curious mind that allows you to develop and apply data and audience insights to strengthen performance
Legal - a broad understanding of copyright and data protection laws.
Skills and Leadership
People – able to build good relationships with others and them develop their digital skills.
Systems - experience of using Drupal, Photoshop, Premiere Pro, Salesforce, DAM (desirable but not essential)
Personal Attributes
Creativity – in all senses – visually, technically, problem solving etc
Drive – to do a great job – and to keep delivering stronger results
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Murray Parish Trust
Children with a serious illness are three times more likely to struggle with their mental health. Their childhoods are overshadowed by coming to terms with diagnosis, hospital stays, treatment, feeling different from friends or managing how their illness affects daily life. Many of them struggle with severe anxiety and depression, experiencing isolation and trauma during their journey. These children are at much higher risk of long-term mental health difficulties that are more complex and difficult to treat, on top of living with often complex medical needs.
Actors Jim Murray and Sarah Parish’s first daughter, Ella-Jayne, was born with Rubinstein-Taybi Syndrome in 2009 and spent half her short life in paediatric intensive care, Southampton Children’s Hospital. Ella-Jayne died, at home, just eight months old. After they recovered from the immediate horror, Jim and Sarah felt an overwhelming drive to help other children and families and founded The Murray Parish Trust in 2014. They were awarded MBE’s in the King’s New Years Honours 2025 for services to seriously ill children and their families.
Our charity delivers projects that support the mental health of seriously ill children and their families. We improve access to specialist, imaginative and empowering support, at the earliest possible moment, to prevent long-term mental health difficulties. We do this by delivering a vast range of projects in children’s hospitals, hospices and other health or community settings across the UK. These include drama, dance, art, nature and music therapy; bereavement and mortuary suites, distraction equipment that reduces anxiety, sanctuary and quiet rooms; sibling support; counselling and therapy rooms; and psychological support for children/family members.
The role - Head of Public Fundraising and Operations
This is an exciting new chapter for The Murray Parish Trust. Our new Head of Public Fundraising and Operations will work closely with the Board of Trustees and our Head of Philanthropy and Projects to scale our impact and expand reach nationwide. They will play a pivotal role in leading operations and shaping the charity’s future, as well as leading on growing income from community, corporate, individual fundraising, which have been identified as strategic fundraising priorities.
We anticipate time will be split roughly equally between leading public fundraising and operational management. There is some freelance support with marketing, corporate and community fundraising, and volunteer coordination, plus trustee support with events; there is scope to expand the team as income grows. This role will support their work as well as personally deliver public fundraising activity, taking sole responsibility for individual giving and legacies.
This is a job of variety, innovation and opportunity. We are looking for an experienced fundraiser, perhaps an aspiring charity CEO, who is looking to develop skills and knowledge in charity management and strategy. This is a job for someone who is ambitious, collaborative, proactive and who has a genuine passion for championing the mental health of seriously ill children and their families.
Key responsibilities
Fundraising: Work alongside with the Head of Philanthropy and Projects to implement the fundraising strategy, including:
- Delivery of the specific fundraising activity delegated to this role to grow income year on year (individuals, community, corporate, legacies, events), supported by the work of freelancers.
- Strategic oversight of all public fundraising including monitoring, evaluating and reporting to the Board.
- Ensure excellence in donor stewardship that helps retain, grow and diversify support from existing donors.
- Maintain a proactive focus on donor acquisition, across the UK, prioritising areas where we have projects.
- Effectively utilise the CRM to proactively and accurately capture donor information and consents.
- Strong focus on return on investment to ensure efficiency in working nationwide, carefully prioritising activity.
Charity management and operations
- Help to shape organisational strategy, using data insight to drive decision making.
- Data management lead; incl. CRM management, data protection, embedding a culture of data collection.
- Lead on setting and managing annual income and expenditure budgets.
- Ensure compliance with the latest regulatory requirements and sector best practice.
- Coordinate and manage policy, procedure, risk management and wider charity administration.
- Provide support for financial management; incl. outsourced book keeping/monthly management accounts; working with accountants to ensure timely production of the Annual Report and Financial Statements
- Work closely with Board members with specific lead responsibility, incl. with the Treasurer in the production of cashflow and other financial reports.
- Supported by the volunteer coordinator (freelance), manage and develop a network of volunteers and ambassadors (e.g. talks, photo calls, events, collection tins, admin, research).
- Act as Secretary to the Board; including statutory filing, coordinating quarterly meetings and taking minutes, compiling/circulating Board papers, diarising other meetings and communication as needed.
- Represent the charity externally with diverse stakeholders.
- Responsible for the effective management and leadership of the public fundraising and operations team.
Within your cover letter, please provide detail about how you meet the person specification within the Job Description, providing evidence and examples wherever possible. This will be used by The Murray Parish Trust to score your application objectively against shortlisting criteria. It would also be helpful to include why this job opportunity and/or our charity particularly appeals to you. Thank you.
Supporting the mental health of seriously ill children, and their families, through specialist, imaginative and empowering projects.




The client requests no contact from agencies or media sales.
We are looking to recruit someone with strong administration skills who is organised, a good communicator, and who is comfortable in prioritising workloads. This role would suit an efficient and diligent systematic thinker, with a solutions-focussed can-do approach, who is confident at using CRM databases, WordPress, Office 365, and who enjoys setting up and refining administrative processes. The candidate should have previous administration experience (paid or voluntary), and who is hard working, proactive, reliable, and honest. An eye for detail is especially important and you need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.
Key Responsibilities
The candidate will be responsible for administration at Soundabout which includes:
• Ensure that email enquiries are dealt with professionally, promptly, and appropriately.
• Source and maintain Soundabout merchandise stock; update online shop, process, and send orders.
• Maintain and update Soundabout equipment, keeping detailed inventories and organising essential maintenance such as PAT testing.
• Input, update, and maintain essential stakeholder, project, events, and evaluation data using Salesforce (CRM system)
• Schedule, circulate, and collate monitoring and evaluation related surveys using Salesforce and Office 365, providing results for reporting purposes as required.
• Managing project and event sign up processes using Enthuse (digital fundraising and event management system).
• Undertaking administration relating to project and training commissions, partnerships, and memberships. This includes confirmation letters, 121 agreements, partnership agreements, membership renewals, annual fee updates, and contact liaison.
• Supporting colleagues with storage and venue hire administration, including researching and booking venues, checking accessibility, collating, and ordering any refreshments or equipment required.
• Supporting recruitment and human resources administration, including data inputting on Breathe HR (digital HR system), supporting DBS checks and reviews, tracking training requirements, tracking insurance renewals.
• Manage Soundabout zoom accounts including creating and disseminating zoom links and recordings.
• Maintain, organise, and work with colleagues to maximise the use of Soundabout’s Office365 systems.
• Supporting administrative tasks across the organisation as required.
The client requests no contact from agencies or media sales.
The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.
You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.
The role focuses on the key areas of:
· Supporter Engagement and Communication
· Donation Processing and Acknowledgement
· Data Management and CRM Administration
· Administrative Support and Process Improvement
An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time. Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.
Please see the recruitment pack for a full list of key tasks.
The client requests no contact from agencies or media sales.
We are looking for a marketing and communications professional with excellent written skills to help share the stories behind the people and the charity. From promoting breaking news and covering live events, to marketing upcoming opportunities and representing the stories of the Soundabout community, this is a varied and exciting role, where a breadth of creative and digital skills is essential. As part of a small but passionate organisation, this role is key to developing our supporter base, increasing engagement with and awareness of the charity, promoting our services, and increasing our fundraising efforts using a mix of storytelling, marketing, videography and photography, research, and other communications tools. We are entering an exciting new phase of growth and development, and this is an opportunity to make a new role your own. If you would like to be part of a team making a real difference to Learning Disabled people through music, we'd love to hear from you.
Key Responsibilities
The candidate will be responsible for marketing and communications at Soundabout which includes:
• Review, update, and deliver a marketing and communications strategy and calendar to support Soundabout's goals, supported by the CEO.
• Plan and deliver strategic marketing campaigns and events (mostly digital), with strategic support from the CEO, including an annual winter fundraising campaign and ad host virtual events to promote Soundabout and build stakeholder relations.
• Develop, manage, and update the content on Soundabout's main website (WordPress), keeping it compelling, accessible, and on brand for all our key audiences.
• Maintain and update the Soundabout Families and Soundabout Choir Hubs websites, ensuring they stay up-to-date and on brand.
• Create, publish, and schedule posts for Soundabout's social media channels with the aim of engaging and growing our audience and in line with strategy, working with the CEO and wider team to determine content. Replying to and moderating conversations in our community spaces. We are currently active on Facebook, LinkedIn, Instagram, YouTube, and Bluesky.
• Design digital and printed marketing materials and publications, such as newsletters, annual reports / impact reports, and flyers for our different audiences.
• Collate content from across the team, to write and circulate newsletters and ad hoc bulletins, editing content so it is coherent in style, using MailChimp.
• Maintain brand consistency across all communications and craft clear, engaging, and inspiring market copy and compelling communications about Soundabout’s work.
• Collaborate with colleagues and the Soundabout community to collect and share their stories in an authentic and respectful way, further developing Soundabout’s storytelling work.
• Work with Administrator to review mailing lists set up on Salesforce (our CRM system).
• Promoting Soundabout’s commissionable activities, maintaining regular communications with commissioners, and proactively anticipating and negotiating renewals.
• Drafting and circulating thank you letters and other regular communications with Soundabout donors, funders, supporters, as directed by CEO.
• Be innovative: review and implement new technologies to improve our campaigns, drive engagement and boost supporter experience.
• Be reflective: review campaigns and proactively adapt plans to optimise future results. Provide analytics for reporting.
• Share stories externally, utilising publications / journals / virtual spaces related to the sectors Soundabout inhabits.
• Review and update automated responses for mailing list sign ups and donations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHO WE ARE
The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 100+ talented individuals dispersed across the country and around the world. At The Humane League (THL), how animals are treated in the food system is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
YOUR OPPORTUNITY
The Open Wing Alliance (OWA), a program of The Humane League, is a global coalition of approximately 90 animal protection organizations across 70+ countries united in a common goal: to end the abuse of chickens worldwide. For the past several years, we have focused our efforts on eliminating battery cages by securing cage-free policies from major retailers, restaurants, and manufacturers. OWA groups share tactics and resources to secure as many wins for animals as possible, specializing in institutional campaigning that can be tailored to our members’ unique circumstances and challenges.
As the Open Wing Alliance Grant Lead, you are accountable for overseeing the OWA’s grant and travel award programs, which provide funding to emerging farm animal protection groups around the world, empowering them to carry out cage-free and broiler campaign work. Your responsibilities include leading the grant application and review process, making funding recommendations, and regularly evaluating grantee progress. This position reports to the Senior OWA Projects Manager.
This is a full-time, remote position. This position requires domestic and international travel, equivalent to 3 or more trips per year.
We are only able to consider applicants who reside and possess work authorization in the United States or the United Kingdom.
This position has a priority application deadline of Tuesday, January 28th, 2025 at 4:00pm EST/9:00pm GMT. Applications received after this date will be reviewed on a rolling basis. If you are experiencing technical issues, please contact our careers email prior to the deadline. Please submit applications and all supporting documents in English. All application questions and materials need to be submitted here through the application submission, we do not accept applications through our careers email.
CORE RESPONSIBILITIES
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Oversee the OWA’s annual grant cycle from start to finish; this includes collecting applications, leading the funding review process, consolidating feedback from the review team, and making funding recommendations. Conceive and implement improvements to the grant process to increase efficiency and impact.
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Collaborate with OWA Regional Leads on the distribution of travel awards for each OWA summit, providing funding to assist OWA member groups with travel expenses.
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Organize and lead meetings with grantees to evaluate progress. Develop clear guidelines for progress and financial reporting and build out systems and processes to increase accountability. Create an annual report on each grantee's progress, feedback, and overall success.
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Continuously evaluate and enhance the OWA’s Grant Management System (GMS). Maintain up-to-date grant information in accordance with THL’s data privacy policy.
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Collaborate with members of THL’s Legal and Finance teams to ensure timely, efficient, and compliant administration of program grants and travel awards. Develop written contracts in partnership with the Legal team, and maintain effective systems for payment processing.
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Communicate effectively with OWA member groups in both written and verbal formats, answering questions, providing support, and gathering feedback to improve the grant program.
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Ensure equitable access to OWA funding by providing clear and transparent guidelines, taking regional nuances into consideration in decision-making, and fostering a sense of inclusion and belonging.
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Maintain positive, collaborative relationships with other funders in the farm animal welfare space in order to connect grantees with opportunities to further grow their influence, resources, and organizational capacity.
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Collaborate with THL’s Development team to develop compelling content and provide reports and data to engage existing and potential donors. Support and participate in donor meetings to showcase the progress of the OWA’s grant program and the performance of beneficiary groups.
In addition to the above essential job duties, other duties may be assigned as business needs arise. These may include non-essential, marginal job duties.
REQUIRED SKILLS
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Experience: Previous relevant experience in a role involving grantmaking or grant writing, project management, analytics and reporting, and/or communication with a wide variety of stakeholders.
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Organization and Project Management: Competently and independently prioritizes and manages time to ensure efficient task completion. Solid organizational skills and attention to detail, with the ability to manage multiple tasks and projects simultaneously. Optimizes systems and processes by identifying inefficiencies and implementing improvements.
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Technology and Data Analysis: Advanced technology skills needed to utilize Salesforce for grant management and leverage collaborative software such as Google Workspace, Slack, and Asana. Ability to collect, organize, and analyze data independently. Ability to generate reports and summaries, identify trends, and provide preliminary insights.
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Verbal & Written Communication: Effective verbal and written communication skills and experience communicating in collaborative spaces with a variety of audiences. Explains ideas clearly and concisely, ensuring messages are easily understood by others. Drafts clear and well-organized reports, presentations, and correspondence.
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Problem Solving and Strategic Thinking: Considers problems from various angles and generates logical and cohesive ideas. Makes decisions independently, demonstrating sound judgment and adherence to organizational policies. Demonstrates an understanding of broader organizational strategy and how individual tasks align with strategic objectives. Initiative, Proactivity, and Adaptability: Adapts to new tasks and challenges, proactively responding to changes and shifting priorities as needed. Seeks out opportunities to take on additional responsibilities and develop new skills. Collaboration and Interpersonal Skills: Actively supports team goals, mentors colleagues, and drives project success. Builds and manages positive relationships with colleagues and external stakeholders, ensuring effective communication and engagement. Ability to navigate difficult conversations and hold others accountable.
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Global Perspective: Approaches work with a global perspective, taking into consideration the diverse experiences of stakeholders across many different cultures, languages, and political systems. Prioritizes global impact and applies principles of equity and inclusion to decision-making.
- Financial Acumen: Manages routine budget tasks independently and contributes to the preparation and analysis of financial data; this may include tracking expenses, preparing financial summaries, and ensuring budget compliance.
Hiring Timeline
Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:
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Work Simulation Exercise (completed remotely)
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Interview (via video call)
For full details of our recruitment process please review the document on our website.
Compensation and Benefits
The annual compensation range for this role is $68,473- $83,689 USD, or £38,203 - £46,692 GBP. At The Humane League, we believe in maintaining a fair and equitable work environment for all employees. As part of our commitment to transparency and equity, we recently implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to account for an individual's total years of related experience when determining their compensation. We have made adjustments in 2025 to consider the market value in each of the countries we work within to ensure pay parity, which are reflected in the posted compensation numbers. In addition, we have adopted a no negotiation policy for salaries. To determine a job's level, we carefully consider a variety of factors, including a job's size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. To determine final compensation, experience will be measured by considering prior work in jobs or activities that are related to the role at THL. These new practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, transparent, and equitable HR processes.
Employees in the US enjoy full medical coverage, optional dental and vision packages, a 401(k) retirement plan, pet care & Rx discount plans, working from home, up to 12 weeks of paid parental leave for eligible employees, paid holidays, flexible vacation time, professional development, and the supportive environment at The Humane League! Employees in the United Kingdom will enjoy 25 days of annual leave (plus a discretionary unlimited additional paid time off), enhanced parental leave pay, sick pay, up to 5% employer pension contribution, internet allowance, health and life insurance, income protection and other unique leave policies. The Humane League is not the employer of record (EOR) for this position; the successful candidate will enter an employment agreement with a local EOR with whom The Humane League partners.
Equal Employment Opportunity
The Humane League is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. In compliance with laws and in furtherance of our commitment to fostering an environment that welcomes and embraces diversity, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Accommodations
The Humane League is committed to working with and providing reasonable accommodations to individuals with disabilities. We trust individuals to self-identify and ask for the accommodations they need. An example of an accommodation might be extra time to complete a work simulation exercise, among many others. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the form on our website to let us know the nature of your request and your contact information.
AI Policy
We value original work and thought in the application process; with that being said, please refrain from using artificial intelligence to generate your responses. By submitting this application you agree to comply with this. Violations of this policy may result in being dismissed from the hiring process. If you need a reasonable accommodation to this policy, please see above for more information.
The client requests no contact from agencies or media sales.