General manager jobs
As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.
You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.
The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.
Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.
Interview Date: 17 December 2025
Duties and Responsibilities:
Campaign project management:
- Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
- Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
- Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
- Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
- Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
- Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
- Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
- Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.
Management of supporter journeys:
- Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
- Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
- Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.
Reporting and analysis:
- Closely monitor campaign results and provide updates on performance.
- Produce post-campaign analysis reports.
- Work with the Data Manager to develop and update existing reporting mechanisms.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
Legacy marketing and administration:
- Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
- Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
- Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
- Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.
Mid value programme:
- Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
- Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
- Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
- Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
- Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.
Developing insight, product development, competitor analysis and industry perspective:
- Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
- Identify, research and develop new products, creative ideas and fundraising initiatives.
- Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Isabel Hospice as our Senior Data Manager (Fundraising) and play a leading role in turning insight into income, helping us fund the vital care we provide every day.
About the role
You’ll play a pivotal role in shaping how we use data to drive growth across all areas of fundraising. From identifying new income opportunities and analysing supporter trends, to improving data quality and reporting, you’ll help ensure every decision we make is insight-led.
Your work will directly influence fundraising strategy, helping the team plan smarter campaigns, reach new audiences, and increase income through the intelligent use of data. You’ll also oversee our Raiser’s Edge CRM and lead our Supporter Care team to champion accuracy, efficiency, and a culture of data-driven improvement.
About you
You’re an analytical, strategic thinker who understands that behind every number is a story and an opportunity. With strong technical skills and a creative approach to insight, you know how to use data to drive action and income.
You’ll also bring:
- Experience in using data insight to identify and deliver new income opportunities
- A proven track record of improving fundraising results through data analysis and testing
- Strong skills in Raiser’s Edge (or similar CRM), reporting tools, and data visualisation
- A collaborative approach and excellent communication skills, enabling others to see the power of data in action
What we offer
- The opportunity to shape a data-led fundraising culture that delivers real income growth
- A supportive, values-led environment where insight drives impact
- The chance to make a meaningful difference every day through smarter, more informed fundraising
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
- A friendly, supportive team that cares about your growth and wellbeing
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference where it matters most?
At Isabel Hospice, every pound raised helps us provide compassionate care, comfort and support to people facing one of the most difficult moments in life. Community fundraising sits at the heart of this mission, and we’re now looking for an experienced, inspiring and values-driven Community Fundraising Manager to lead and grow this vital area of income.
This is a big and meaningful role. You’ll shape the future of our community and challenge events fundraising, build powerful relationships across eastern Hertfordshire, and ensure every supporter has an exceptional and ethical fundraising experience, fully aligned with the Fundraising Regulator’s Code of Fundraising Practice.
About the role
As our Community Fundraising Manager, you will:
- Lead the development and delivery of our Community & Challenge Events Fundraising Strategy
- Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
- Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
- Ensure all community fundraising is fully compliant, safe and ethical, protecting supporters, volunteers and the reputation of Isabel Hospice
- Manage, support and develop a motivated Community Fundraising Team
- Work closely with colleagues in Marketing, Communications and across the organisation to deliver compelling, insight-led campaigns
- Represent the hospice at community events, presentations, and meetings, proudly sharing our purpose and impact
This is an opportunity to bring your ideas, your energy and your leadership to a growing and ambitious charity.
About you
You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and excellent organisational skills, along with the drive to meet income targets while delivering outstanding supporter care.
You will also bring:
- Proven experience in community and/or events fundraising
- A strong understanding of the supporter journey and how to nurture long-lasting relationships
- Excellent planning, budgeting and organisational abilities
- Experience managing or mentoring staff or volunteers
- The ability to communicate confidently and compassionately with a wide range of people
- A love of variety - you’ll be out in the community, leading your team, analysing data, and developing new ideas
- A commitment to compliance and an understanding of ethical, transparent fundraising
- Self-motivation, creativity, and determination to deliver exceptional fundraising for a cause that truly matters
- A full driving licence and access to your own car
Why join us?
Working at Isabel Hospice means joining a warm, supportive and passionate team who care deeply about our community. You’ll be encouraged to innovate, to build meaningful partnerships and to make the role your own, all while knowing your work is transforming lives every single day.
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
The Eden Project is an educational charity and our mission is to demonstrate and inspire positive action for the planet. As part of this we deliver campaigns and ideas that encourage public engagement and participation to help build social and natural capital in our communities. In order to grow awareness and engagement in these initiatives, we collaborate with a variety of partners across the private and public sectors.
To support an exciting chapter in our community outreach and campaigns, we are looking for a new Corporate Partnership Account Manager who has experience building on existing relationships, developing new ones, as well as providing account management for major brands and household names. The role will focus primarily on working with existing corporate partners to develop activations that support Eden Project’s charitable work and participation in our flagship campaign, The Big Lunch.
This role requires an individual who excels at strategic thinking, exceptional stewardship and relationship building. Bringing a tenacity and enthusiasm, there is opportunity to work with corporate partners to have greater impact in communities, which is a key driver for Eden’s wider strategic plans and aims.
Working for the Eden Project (charity number 1093070), roles within the programme are funded by the Pears Foundation. This is a fixed term contract to the end of June 2027 with further extension planned but currently subject to funding. The post holder will be based at the Eden Project with some flexible working optional, and travel across the UK for key partner events and meetings as required.
The client requests no contact from agencies or media sales.
We are seeking a dynamic and driven fundraiser to be our Trusts and Foundations Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.
Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030 will continue this fundraising trajectory to increase income to £12m. Trusts and foundations income currently accounts for c.37% of our fundraising, and we know there is considerable enthusiasm and opportunity in the grant-making world for building strategic partnerships with us.
Our fundraising approach will continue to focus on major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure Trust, Foundation and Statutory support. There is significant opportunity to build mid-level income (£50k-£100k) from family and organisational trusts/foundations, in which the Manager will play a pivotal role, as well as completing a deep dive into the team’s extensive prospect pipeline.
The Role and Team
As Trusts and Foundations Manager, you will be an experienced, proactive relationship manager and fundraiser. You will be confident in securing new business through active prospecting and networking, along with securing and stewarding funding relationships with a wide variety of Trusts, Foundations, Statutory and organisational donors. With an entrepreneurial mindset for income generation, the postholder will be able to confidently manage competing demands to balance securing new funding and delivering high quality stewardship and grant management to a portfolio of current and prospective supporters.
The role will manage a growing portfolio of mid-level Trusts, Foundations, and organisational donors (predominantly £50k-£100k), while also providing strategic support on grant management of our major Trust and Foundation partners. This will include compiling key reports and support of gathering and analysing programmatic data.
The role sits in the Trusts and Foundations team of the Development Department and is managed by the Head of Trusts and Foundations. All team members work on both new business and grant/account management, with ambitious individual income targets. You will work closely with colleagues across both the Development Department and the wider organisation.
Main duties
New Business
- Undertake prospect research into trusts and foundations, statutory opportunities (contracts or grants) and organisational funders in collaboration with the Head of Trusts and Foundations, and other senior staff and senior volunteers. This includes identification, due diligence, qualification, and creating briefings and outreach plans.
- Work with the Head of Trusts and Foundations to cultivate a prospect pool of potential donors, looking at lapsed supporters, the prospect pipeline, stakeholder network mapping through the Board and Trustees, as well as funders with an active interest in education / social mobility.
- Submit compelling funding proposals and reports to mid-level trusts, foundations, statutory and organisational donors to secure income (predominately £50k - £100k) for the Trust. Work alongside other Development team and wider organisation members to ensure high-quality submissions.
- Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner.
- Follow all relevant policies and processes to ensure due diligence is completed for prospective donors and account management plans are kept up to date.
Account Management and Development
- Manage and grow a portfolio of mid-level trusts, foundations, statutory supporters and organisational donors, delivering impactful stewardship (e.g. impact reporting) while meeting all donor reporting requirements to maximise financial income and partnership longevity.
- Support senior team members on strategic management of our major trust and foundation partners, including leading on compiling key impact reports, coordinating meetings, attending programme visits, event invites, writing targeted donor communications and reporting.
- Work with the Head of Fundraising Operations to compile and analyse key programmatic data for use by the Development team in their grant reporting.
- Be accountable for achieving agreed trusts and foundations income targets, looking for opportunities to grow funding and diversify income for this stream.
- Ensure all record keeping and administration relating to trusts and foundations income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures.
Fundraising Finance and Reporting
- Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.
- Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for trust and foundation supporters and prospects.
- Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for trusts and foundations income, through the Trust’s CRM (Salesforce), account management plans, and all relevant income pipeline documents.
- Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
- Stay up to date with grant fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.
- Other duties as necessary from time to time.
Person Specification
We welcome applications from individuals who have:
- Experience in successfully securing, managing, and developing Trust, Foundation, Statutory or organisational donor partnerships at five figures or above, from initial prospect research to securing income and ongoing grant management.
- Experience building and managing relationships, particularly in the philanthropic sector with organisational donors.
- Strong presentation skills and the ability to write compelling proposals and impact reports, or pitch to audiences with the intent of persuading them to your point of view or secure a specific outcome.
- Excellent verbal and written communication skills and the ability to summarise information from readily available sources clearly and concisely.
- Experience managing multiple priorities and tasks to successfully achieve project or other goals.
- Excellent prospect research skills and strong analytical skills.
- First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings.
- Knowledge of fundraising in the education and/or not-for-profit sector.
- Experience using CRM software (ideally Salesforce) to accurately record funding relationships (desirable).
And someone who is:
- Sympathetic to the aims of the Trust and its mission to address educational disadvantage and increase social mobility.
- Able to take the initiative and take responsibility for a wide variety of tasks and projects.
- Strong communicator, skilled at persuading others through writing and conversation.
- Enjoy working with impact and outcomes data to create compelling narratives for reporting purposes (desirable).
- Excellent attention to detail.
- Able to multi-task and prioritise multiple funder relationships.
- Able to work independently and as part of a team.
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Contract: Full-time, Permanent
- Salary: £43,000-£48,000
- Working location: Minimum of two office days per week. Our home working policy gives staff the option to - work from home for up to 60% of the time, with approval from their line manager.
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
- A DBS check may be required
Interviews
Applications should reach us by 9am, Monday 1st December, with first round interviews held on Tuesday, 9th December, and second round interviews held on Wednesday, 17th December. Both rounds will be held in our London office.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building products that deliver measurable impact? At MSI Reproductive Choices UK, we’re looking for a Product Manager with a proven track record of driving product growth and delivering tangible results.
Contract Type: Permanent
Hours: 35 hours per week, Monday to Friday
Salary: £53,608.48 - £59,237.37 (depending on experience)
This role is about owning the product vision and turning it into reality. You’ll shape strategy, manage roadmaps, and work closely with stakeholders to ensure our digital products meet business objectives and client needs. We’re looking for someone who can demonstrate success in:
- Managing the full product lifecycle from ideation through to launch and iteration, ensuring products continually evolve to meet changing business and user needs.
- Translating user and business requirements into prioritised product backlogs.
- Driving product development and continuous improvement through data insights and feedback.
- Delivering product outcomes that show clear alignment to organisational goals.
- Work independently while driving initiatives, influencing others, and collaborating effectively across teams and external vendors
Healthcare or SaaS experience is desirable, but not essential. Formal qualifications aren’t required what matters is your ability to show evidence of successful product delivery and growth.
Join a mission-driven organisation where your expertise will help create products that empower choice and improve lives.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial Benefits
- Competitive salary
- Up to 5% employer pension contribution
- Fast expense reimbursement (within 10 days)
Work-Life Balance
- 25 days annual leave + your birthday off
- Family-friendly policies
Rewards & Perks
- Long service recognition
- Discounts at 4,000+ retailers via Blue Light Card
Health & Wellbeing
- 24/7 GP access
- Employee Assistance Programme
Career Development
- Paid training and development
- Accredited apprenticeships
- Clear progression pathways
Apply today and bring your proven impact to a team that values innovation, inclusion, and measurable results.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.
More information about who we are can be found on our Smart Works website.
About This Role
We are looking for an exceptional Volunteer Manager to lead and nurture our London volunteer community, which is made up of almost 400 volunteers. This role is key to ensuring every volunteer feels valued, supported, and inspired to give their best in helping women succeed in their employment journeys.
You will be responsible for the full volunteer journey – from recruitment, induction, and training through to ongoing engagement and recognition. You’ll work closely with colleagues across the London centres and the wider Smart Works network to ensure our volunteer community remains strong, inclusive, and aligned with our values.
The role would be based across all three London centres (Islington, Ladbroke Grove and Croydon), and there will be occasional evening and weekend work, for which time off in lieu is given.
The successful candidate will build strong working relations with our staff team and volunteers, as well as the teams across Smart Works centres in the UK. We are a community that shares a passion to empower women to thrive in work and life, determined to meet our aim of helping as many women as we can back into work.
How to Apply
To apply, please submit a CV and a cover letter (no longer than two pages) with answers to the following questions through our recruitment system by 9am on Monday 24th November.
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of recruiting, onboarding, managing and supporting volunteers to deliver a high-quality service? (Max 300 words)
- Why do you think you are well suited to the role of Volunteer Manager? (Max 300 words)
Your application should be addressed to Fiona Hollow (Head of London Service Delivery).
First round virtual interviews will be held on Thursday 27th November and second round in person interviews will be held on Monday 1st December.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



The client requests no contact from agencies or media sales.
Contract: Permanent, full time
Salary: £28,481 to £33,118 per annum
Location: Radcliffe, M26 1NQ
Closing date: Sunday 30th November 2025
Interview dates:
- 1st stage interview – Monday 8th & Tuesday 9th December 2025
- 2nd stage discovery session – Tuesday 16th December 2025
Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people?
We’re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Manchester Rehoming Advice and behaviour unit.
This is an exciting time for the Manchester Centre with many changes happening and the chance for a dynamic leader to bring their own experience and help shape the future of the centre, for the pets and clients we help through our site, as well as the Manchester team.
More about the role
Based in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our Foster-based care and Home Direct scheme ensures animals find new loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same.
As Centre Manager, you’ll be responsible for all aspects of the Centre – pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you’ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards.
This role is about leading people, bringing teams together and driving performance. We have a skilled, passionate team with great ideas – we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. There’s also real opportunity to shape the culture of the centre, including rethinking how we can best meet our goals for helping pets.
The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 – 5 Monday – Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need.
Want to know more detail? Great! We have attached a candidate pack and job description which hopefully gives you everything you need.
About you
You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You’ll bring strong people management skills – able to set direction, take action and empower others to deliver improvements.
Alongside your leadership strengths, you’ll bring sound knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you’ll balance the needs of pets, people and resources to achieve outstanding results.
Resilient, empathetic and emotionally intelligent, you’ll thrive on challenge and approach every situation with a positive, problem-solving mindset.
Knowledge, skills, and experience
- Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting.
- Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment.
- Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives.
- Financially aware and numerate.
- Proven experience of working constructively and collaboratively with colleagues from different teams.
- Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties.
- Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important.
- The ability to demonstrate, understand and apply our Blue Cross values.
- Current full driving licence.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 30th November.
The process will include:
- First stage interview and site tour – Monday 8th & Tuesday 9th December 2025
- Online Discovery Session – Tuesday 16th December 2025. This will include scenario-based exercises and group discussions, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Pro rata full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and Personal development support
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.
*Please note that applicants with less experience may be considered for a communications officer role.
The client requests no contact from agencies or media sales.
Are you ready to lead a meaningful programme that connects people’s memories and legacies with lasting impact?
We have an exciting opportunity for a Legacy Giving Manager to shape and deliver our legacy and in-memory strategy, inspiring supporters to see how gifts in Wills and donations made in remembrance can transform lives. This is a wonderful opportunity to lead a talented team, oversee high-quality campaigns, and ensure every supporter experience reflects our values.
Key Responsibilities:
- Develop and deliver the Legacy & In-Memory Giving programme, aligning it with the wider Individual Giving strategy
- Lead and motivate a dedicated team, supporting collaboration and professional growth
- Implement data-driven and audience-led legacy and in-memory marketing campaigns that grow pledger numbers and increase engagement
- Responsible for legacy case management and be the strategic lead for our legacy consultancy partner, ensuring compliance and efficiency
- Support the development and management of stewardship programmes for enquirers, pledgers and in-memory donors, providing sensitive and effective supporter care
- Embed a culture of legacy and in-memory giving increasing awareness and knowledge
- Support the delivery of events to inspire new supporters and strengthen relationships with existing ones
- Monitor performance, analyse results, and use insights to continually enhance the programme
About You:
- Experienced in developing and delivering legacy or individual giving strategies across multiple channels
- Proven experience of team leadership and line management
- Excellent communicator, able to build positive relationships with colleagues, agencies, and solicitors
- Experienced in donor stewardship, with an understanding of how to create meaningful supporter journeys
- Organised and proactive, able to manage multiple projects and deadlines with accuracy and care
- Ability to analyse data and apply insights to improve campaigns and outcomes
- Experienced in budget management, forecasting, and reporting
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The full job description and further information about working for the MND Association is available in the candidate pack.
Interviews will take place in January 2025.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Expectation to attend the office 1 day per week, with flexibility to attend more when required. Monthly travel to Northampton is also expected as part of this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
The Finance Manager is a key member of Ark T’s operational team, responsible for ensuring accurate financial management, reporting, and compliance. The role supports strategic decision-making through the provision of timely and reliable financial information. Working closely with the CEO, senior staff, and external accountants, the Finance Manager ensures the smooth running of all financial processes and systems, with particular attention to the needs and context of a small but ambitious arts and mental health charity.
Key Responsibilities
1. Financial Systems and Bookkeeping
- Manage Ark T’s accounting system (Xero), ensuring accurate and timely recording of all transactions
- Reconcile bank accounts, process payments, and track income
- Maintain accurate records for restricted and unrestricted funding, ensuring correct allocations
- Manage Ark T’s bank accounts, including maintaining up-to-date records of authorised users, login permissions, and password security protocols
2. Budgeting and Financial Planning
- Work with senior staff and programme leads to develop annual and project budgets
- Monitor actual spend against budgets, identifying variances and providing explanations
- Update Ark T’s multi-year financial planning spreadsheets
- Support budget development for funding applications
3. Management Accounts and Reporting
- Prepare and review monthly and quarterly management accounts in collaboration with Ark T’s accountants
- Present financial reports to the CEO, Board of Trustees, and funders as required
- Prepare cashflow forecasts and support financial modelling for new initiatives
4. Payroll
- Work with external accountants to process monthly payroll and ensure all staff are paid correctly and on time
5. Pensions (if required)
- Support the monitoring of pension contributions and liaise with the pension provider, if necessary
- Ensure compliance with relevant pension regulations where applicable
6. Grant and Funding Monitoring
- Maintain the funding tracker, ensuring grant income is correctly recorded and restricted funds are monitored
- Track expenditure for individual grants, ensuring spend is aligned with budgets and deadlines
- Prepare financial reports for funders and support monitoring returns
7. Gift Aid and Donations
- Maintain accurate Gift Aid records and process Gift Aid claims in line with HMRC regulations
- Work with the CEO and Fundraising team to ensure donor records are up to date and claims are maximised
- Ensure appropriate audit trails are in place for donations and declarations
8. Compliance and Financial Controls
- Ensure financial policies and procedures are followed and regularly reviewed
- Ensure compliance with HMRC, Charity Commission, and other relevant statutory bodies
- Liaise with the independent examiner/auditor for the annual accounts and support audit preparation, if necessary
9. Systems and Administration
- Maintain and improve financial templates, tools, and spreadsheets to support efficiency
- Maintain secure records of financial system passwords and ensure appropriate access control
- File and manage financial documentation for easy access and transparency
- Work collaboratively with senior staff to improve data collection for financial impact and evaluation
10. Administrative and Operational Support
- Provide cover for key financial processes in key staff's absence, including logging into the bank account to tick the “authorise” button for payments such as payroll and expense reimbursements
- Provide general finance-related administrative support as required by the senior staff or wider team
- Help ensure smooth financial operations during periods of staff absence or leave
- Contribute to wider organisational processes such as document filing, internal communications, and coordination where needed
Essential Skills and Experience
- AAT Level 3 or 4 (Association of Accounting Technicians)
- Experience using Xero accounting software
- Strong Excel skills and ability to maintain and analyse complex spreadsheets
- Experience preparing or reviewing management accounts and budgets
- Understanding of charity finance, including restricted funding and funder reporting
- Familiarity with Gift Aid regulations and processes
- Excellent attention to detail and organisational skills
- Ability to manage time effectively and prioritise workload
- Ability to work independently and problem-solve
- Strong communication skills.
- Ability to be professional, polite, and welcoming when interacting with funders, visitors, and external partners
- Commitment to the values and mission of Ark T
Desirable
- Part-qualified or fully qualified accountant (ACCA, CIMA, or CIPFA).
- Certificate or diploma in charity accounting or finance management (e.g. through Chartered Institute of Public Finance & Accountancy – CIPFA or Charity Finance Group – CFG).
Other Information
This job description outlines the key responsibilities of the role, but it is not exhaustive. As Ark T continues to grow and evolve, the Finance Manager may be expected to take on additional responsibilities in line with the organisation’s needs. The successful candidate will be adaptable, flexible, and able to work independently while communicating clearly with internal and external stakeholders.
Ark T is a small, dedicated team working in a fast-paced and responsive environment. While everyone has their own focus and areas of responsibility, we value a collaborative spirit and mutual support. From time to time — particularly during periods of change, funding deadlines, or unexpected challenges — team members are expected to pitch in and help wherever needed. This might mean assisting with logistics, supporting community events, or stepping outside the usual remit to keep things running smoothly. A willingness to muck in and a solution-focused mindset are essential qualities for success at Ark T.
The client requests no contact from agencies or media sales.
First interview - Wednesday 3rd December (MS Teams)
Second interview - Tuesday 9th December (in-person at our Aldgate, London head office)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Join Dementia UK as our Campaigns Manager and lead national and local influencing campaigns that drive real change in dementia care.
Reporting to the Head of Campaigns, you will design, deliver and evaluate impactful campaigns that put people affected by dementia at the heart of our influencing work. You will set measurable objectives and drive innovative approaches that engage and mobilise diverse audiences.
As a skilled leader and communicator, you will inspire and grow our community of campaigners, empowering them to advocate for improvements in dementia care. You will manage two Campaigns Officers and work closely with Policy and Public Affairs colleagues, fostering a collaborative and high-performing team culture.
To succeed in this role, you will bring significant experience in planning, delivering and evaluating successful influencing campaigns. You will be confident in influencing a variety of stakeholders and leading complex projects with multiple competing priorities and deadlines. You will be comfortable using digital campaigning tools and CRM or supporter management systems.
This is a pivotal role in delivering Dementia UK’s influencing strategy, working across all four nations of the UK to secure improvements in dementia care so that every family affected by dementia can access the specialist support they need.
We would love to hear from you.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
The client requests no contact from agencies or media sales.
Are you an excellent relationship manager who can communicate effectively with senior level stakeholders both internally and externally? Are you proactive, with great attention to detail whilst being able to deal with competing demands in a fast-paced environment? We’re looking for a Senior Partnership Manager to lead and shape some of the most exciting collaborations in the sector. You’ll combine strategic partnership management with direct line management, overseeing a high-performing team while directly managing two flagship relationships: Disney – one of our most iconic partners and a brand-new partnership with a leading tech company launching in the new year
This is a chance to work at the heart of innovation, creativity, and growth—building relationships that make headlines and deliver real impact.
Salary
The salary for this role is £47,303 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Manage an annual portfolio budget of up to £2M.
- Develop and deliver a portfolio of high performing, creative, sustainable and impactful corporate partnerships.
- Lead on the strategic direction on mid-level partnerships within the portfolio.
- Line manage Partnerships Manager and Senior Executive.
- Motivate partners through impactful materials, strategic partnerships plans, strong and effective communications and a robust stakeholder matrix.
What’s in it for you?
- A role that rarely comes up—true career-defining opportunity.
- Influence at the highest level with global brands.
- A dynamic, collaborative environment where your ideas matter.
Skills, Knowledge and Expertise
- Significant experience of corporate fundraising, with a focus on managing partnerships from various industries.
- Experience managing partnership income over £1M.
- Exceptional relationship building skills.
- Stakeholder management skills.
- Presentation skills.
If you’re ready to lead, innovate, and make partnerships that change the course of corporate fundraising, apply now and be part of something extraordinary!
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Libraries Connected is seeking a Research and Evaluation Manager to join our newly formed Policy, External Affairs, and Research Team. This is a unique opportunity to shape and deliver impactful research and evaluation across the public library sector.
You’ll lead internal research and data projects, provide in-house evaluation for programmes, and manage external research partnerships—including with academic institutions. Your work will directly inform advocacy, communications, and strategic decision-making.
We’re looking for someone with strong research and analytical skills, experience in managing complex data, and the ability to translate findings into accessible outputs. You’ll be collaborative, detail-oriented, and confident working independently across multiple projects.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This position plays a key role in growing income,inspiring participation and building new ways forpeople to support Action for Pulmonary Fibrosis.The Senior Fundraising and Innovation Manager will create and scale fundraising products, expand community and third-party participation and cultivate ideas that turn into measurable income. It is a role that combines strategy with action, identifying opportunities and testing them, through to launch, improvements, analysis and embedding
them into the APF fundraising portfolio.
The postholder will own an income target, lead fundraising product growth and manage a team with their own income responsibilities.
Success means more supporters raising more money, in more ways, with clear journeys and deeper connection to APF’s mission. This role will collaborate closely with the Senior Supporter Care and Campaigns Manager, and the
Senior Partnerships and Philanthropy Manager, as well as the Communications team, to ensure audiences receive seamless, coordinated journeys. Campaign planning, product launches and supporter stewardship will be delivered through collaboration and combined success measures to ensure fundraising activity is connected.
Further details can be found in the job description attached.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.

