General manager volunteer roles in hackney, greater london
Closing date for applications: 31st May 2025
Location: New Cross, London
Salary: Voluntary, Unpaid
Interviews: June 9th - 10th 2025
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About Us:
Goldsmiths Students’ Union is a charity representing over 10,000 students studying at Goldsmiths, University of London, on issues that matter to them. We are student-led, with hundreds of volunteers, dozens of part-time elected officers, and four Sabbatical Officers - students who have been elected by their peers to take a year out of their studies to lead us from the front.
We are a democratic organisation, with a Student Assembly and established trustee board. The Trustee Board delegates responsibility for the day to day management of the organisation to the Chief Executive. The Chief Executive serves the Trustee Board and is responsible for developing and implementing the strategic plan for the management of all staff and resources. The Students’ Union staff team is made up of over 120 permanent and casual employees who work full-time and part-time.
Our Culture:
At the heart of our culture lies a genuine dedication to nurturing the personal and professional growth of our staff. In this year's engagement survey 93% of our staff wholeheartedly agreed that they would recommend Goldsmiths Student Union as a fantastic place to work. We are committed to fostering an inclusive and supportive environment where each team member thrives.
The Role:
As a trustee, you will work closely with the Student Union Officers, staff team and students, to deliver on our strategic aims, ensuring that we are making continuing progress to be recognised for the innovation and quality of the services and support that we provide.
We are seeking at least one trustee with experience in the charity or education sector. The Trustee Board meets formally six times annually, with meetings generally held midweek in the early evening and lasting a few hours.
Download the full job pack below:
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Applications Process
If everything above sounds good to you, we would love to receive your application. Please use our application form to apply as we do not accept CV's and Cover Letters.
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Students at Goldsmiths University come from a variety of backgrounds. We are therefore committed to ensuring our workforce is reflective of our members. We encourage applications from people with different circumstances and from all walks of life as well as those from traditionally underrepresented groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
This is an exciting time to be joining UoGSU as we are implementing our new strategy. As an organisation we have been focused on communities, change and the education of our members.
We are looking for a trustee with experience and expertise in finance – this trustee will chair our Audit and Risk committee. You will be a qualified accountant with experience of financial management, governance and oversight and an understanding of financial audit best practice. Previous experience of Audit and Risk committee work is of interest but not essential. Each term lasts 3 years and trustees can serve a maximum of 2 consecutive terms. Extensions are dependent on re-election to the board.
The individual appointed as trustee will need to be sympathetic to the aims of the SU and more generally share a commitment to the broader values of the student movement; student representation, student rights and the student experience – and the importance of students having a platform to organize together to help make these values a reality.
The role requires a careful balance; trustees need to respect the democratic will of the membership where possible but also be willing to think creatively, challenge constructively and point out potential risk. The Board is comprised of Student Trustees and External Trustees and oversees the work of a team of permanent staff and Student Officers led by the Chief Executive.
An eye for detail to ensure the SU is being well governed and the ability to see future opportunities are also important.
The role is to serve on the board of trustees. Each term lasts 3 years and trustees can serve a maximum of 2 consecutive terms. Extensions are dependent on re-election to the board.
General candidate requirements:
All candidates will need to be comfortable reading and understanding financial information (or be willing to learn more about this aspect of the role). They should also have the following:
- An understanding of business management.
- A willingness and ability to devote the necessary time and effort to attend board andother meetings, including preparing and reading for those meetings.
- A willingness to speak their mind and contribute.
- Excellent communication and interpersonal skills.
- Analytical ability and good independent judgement.
- An understanding and acceptance of the role of a Charity’s Board of Trustees (including the legal duties, responsibilities, and liabilities of Trusteeship).
- A commitment to act in accordance with the Nolan principles for ethical conduct in public service and the SU own values.
Desirable but not essential:
-Recent experience of the higher education sector or of Students’ Unions.
-Experience or knowledge of board governance.
Commitment required
Board Meetings: There are 5 scheduled meetings each year, usually held early evening and lasting 2 to 2.5 hours, with extra meetings added if required (although this is rare). Each meeting will have associated reading and preparation work. Meetings are usually conducted face-to-face, but trustees may participate remotely depending on their schedule and other commitments.
Sub-committees: All trustees will Chair or sit on our board sub-committees – the Audit & Risk and People Committees. These committees usually meet up to 4 times each year and are scheduled to fit trustee availability.
Board members will also need to be available to approve decisions electronically between meetings if required.
If feasible, Board members are also encouraged to visit the SU and observe major events such as Welcome.
UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire
The client requests no contact from agencies or media sales.
Trustee – PR & Marketing Specialist
Help shape the future of deer conservation and education
The British Deer Society (BDS) is looking for a passionate and experienced professional to join our Board of Trustees, bringing expertise in PR and marketing to help us expand and diversify our reach.
Why join us?
As a Trustee, you will play a vital role in guiding BDS, ensuring we achieve our mission to educate, inspire, and advocate for deer welfare. You’ll provide strategic oversight, support our executive team, and help grow our membership by engaging diverse audiences across age, gender, and background.
About the role
Our Trustees share collective responsibility for the governance and administration of the charity. This includes ensuring BDS has a clear strategy, that our goals align with our vision, and that we operate effectively and ethically. Trustees act as a group, working collaboratively to support and challenge the leadership team.
What we’re looking for
We seek a Trustee with:
✔ Expertise in PR and marketing, ideally with experience in membership growth and audience engagement
✔ A strong understanding of governance and strategic oversight
✔ A passion for conservation, education, and wildlife advocacy
By joining BDS, you’ll have the opportunity to make a meaningful impact on the future of deer conservation and education in the UK.
Interested? Apply now and help us take BDS to the next level!
We educate and inspire everyone about deer. We highlight the importance of evidence-based deer management. We champion deer welfare relentlessly.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The HMSA is a small and dynamic charity that helps those living with hypermobility syndromes (and carers and families) to be independent and live well. We also provide education for professionals in social care, health, teaching and local authority employees. We have big plans to expand our offer to our members and professionals, as well as raise the profile of the charity and hypermobility syndromes. We are seeking to appoint up to 2 new trustees. Recognising that most people with these conditions present and are supported in primary care, we are particularly keen to recruit someone with a background in Primary Care to help us develop our plans. We are also interested to hear from anyone with experience of strengthening social media channels and comms, especially within a small charity setting.
The Trustee role involves:
- Preparing for and attending quarterly board meetings – 2 hours in the evening or a half day on a Saturday (half online/half in person if possible). The in person meetings are likely to be in central London.
- Providing support/guidance to the other Trustees, the CEO as well as staff/volunteer team. This may include small group working in between Board meetings.
- You may also be asked to participate in sub-committees as required.
- Developing and supporting our Clinical Advisory Group and/or Comms work
- Promoting the HMSA to primary care and other health and social care professionals or other relevant external audiences.
In addition, there may-be other events such as volunteer/staff/member meetings or conferences that would be useful to have Trustee support
Please submit your CV and a cover letter (max 2 pages). Please include the following in your cover letter:
-Why you are interested in the trustee role at the Hypermobility Syndromes Association
-Outline the relevant experience and skills that you bring to the role as Trustee
Support those living with hypermobility syndromes (and carers/families) to be independent and live well.
The client requests no contact from agencies or media sales.
Join the Board of Governors of Croydon College as the new Chair to play a key role in supporting students achieve their potential and positively contribute to society.
Applications close: 9 a.m. Monday 9th May 2025
Location: Croydon, South London
Who we are
Croydon College was formed from a merger between Croydon College and Coulsdon Sixth Form College in 2019. Both Colleges continue to deliver high-quality education, building on their proud history of serving the local community whilst becoming an anchor institution for the local area.
Our College consists of two campuses in South London offering distinctly different provisions. Our Croydon Campus provides general further education with a focus on vocational and skills education, and our Coulsdon Campus is the home of our sixth form college. We offer a wide range of provision, including vocational and academic programmes for young people, courses for adults to upskill or retrain, higher education, apprenticeships, and a specific curriculum for learners with high needs.
About the role
As Chair, you will have a responsibility to ensure the Governing Body upholds the educational character of Croydon College whilst working with our Director of Governance to ensure that, as an organisation, we are acting in accordance with our governing documents and national regulatory frameworks. Alongside this will be your responsibility to collaborate with Committee Chairs and senior leaders to ensure that agendas are effective and meetings are run efficiently with full engagement and contribution encouraged.
Our new Chair will play a vital role not only in leading our Governing Body but also in offering their expertise as an experienced strategic leader, supporting and advising our senior leadership team as they navigate the many challenges and opportunities they will face in the years ahead.
Who we are looking for
We are looking to engage candidates to become our new Chair and lead our governing body with enthusiasm, energy and dedication. You will be innovative in your thinking, curious in your questioning and bring your growth mindset to share in our ambitions. Like all of our Governors, you will understand our longer-term vision and share our aspirations and ambitions for both the College and our students.
Whilst our new Chair will share our passion for education, and particularly further education, we are keen to attract candidates with a wide-range of experience be it commercial, third or public sector or educational.
Our new Chair will need to have previous board experience, preferably in a leadership role such as Chair, Vice Chair or Committee Chair. Coupled with this experience, you will bring a keen understanding of our local ecosystem and be able to appreciate the impact that our College can have on the communities that we serve while also understanding how local demographics and economics impact the decisions we take.
In addition to being a successful strategic leader, you will bring an understanding of organisational transformation and development and be well-placed to act as a trusted advisor to our senior leaders as we seek to navigate our growth and development in the years ahead.
Whilst we will welcome applications from candidates from a diverse range of backgrounds, we are especially interested in those individuals who live or work within our local area and who have a particular interest in supporting the development and growth of their local College.
Expectations and commitment
Our Governing Body meets a minimum of four times per year in person. Our meetings are held outside of the working day from 6 pm and always take place on a Wednesday.
We hold two strategy days per year in March and December, one at each campus, and our board meetings are incorporated into these.
As well as leading our Governing Body as Chair, the appointed candidate will be asked to join a number of committees, which may include Finance and Resources, Learning and Quality, Search and Governance and Remuneration. These Committees meet in person three times a year and a schedule for these is available in the key documents section of this site.
It is anticipated that our new Chair will need to be able to dedicate between three to four days per month. As we continue on our journey of improvement, it is expected that in the early part of your term of office, the commitment could be slightly more. The time you need to dedicate will be influenced by meeting schedules, academic cycles, and other ad-hoc support needs. As with any Chair role, a key aspect of this role will be flexibility and accessibility. Governors are asked to commit to a four-year term of office.
We very much welcome applicants from diverse backgrounds and lived experiences.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 9th June 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Activity Alliance looking for a Chair and three new Trustees who will add value to the charity and exciting journey ahead. You will bring your expertise and/or lived experience to drive meaningful change for disabled people. Two Trustees will be Board-appointed, and one will be Member-appointed. Their start times will vary. We are pleased that you are interested in joining us to work towards our vision and thank you for your interest.
The key responsibilities of the Chair will be:
- Provide visionary leadership to the Board of Trustees, ensuring that Activity Alliance fulfils its mission and objectives.
- Foster a culture of continuous improvement and innovation within the organisation.
- Oversee the governance framework, ensuring compliance with legal and regulatory requirements.
- Lead the Board in monitoring organisational performance and ensuring effective risk management.
- Act as an ambassador for Activity Alliance, promoting our vision and mission. This includes being a spokesperson for the charity with the media and at events.
- Champion the voices of disabled people, advocating for change and influencing policy and decision-making at the highest levels.
- Build and maintain strong relationships with key stakeholders, including partners, funders, and government bodies.
The key responsibilities of the Trustees will be:
- Have outstanding commitment to Activity Alliance with a strong understanding of the organisation’s values as well as of the Nolan Seven Principles of Public Life.
- Contribute actively to the Board of Trustees role in giving strategic direction to the organisation, setting overall policy, defining goals, setting targets, and evaluating performance against agreed targets.
- Ensure that the organisation complies with its governing documents, charity law, company law and any other relevant legislation or regulations.
- Safeguard the reputation and values of the organisation.
- Represent the organisation at functions and meetings when appropriate, and act as an ambassador for Activity Alliance.
Currently, we are particularly interested in recruiting Trustees with understanding, skills, and/or experience in one or more of the following areas:
- Legal
- Commercial and corporate affairs
- Income generation
- Application of AI and technology
The posts are for an initial term of up to three years, which may be extended for two further terms of three years.
ICOM UK is seeking a Finance Lead trustee to help us deliver our new strategy to support UK museums working internationally and connect members to the global museum community.
The trustee role will maintain strategic oversight of ICOM UK’s financial position and of the conduct of its financial affairs such that they provide well-grounded advice to the Board of Trustees.
The trustee role requires experience and skills in financial governance, planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances.
ICOM UK is the UK's only museum alliance with a dedicated international focus. As a professional organisation, we connect members based in the United Kingdom and the UK's overseas territories to the global museum community. Through participation in collaborative projects and with a lively events programme, ICOM UK actively contributes towards the international heritage agenda. Our bursary scheme is designed to help our members participate in international museum activity.
For more information about the role and how to apply, please read our Trustee Recruitment Pack.
https://uk.icom.museum/wp-content/uploads/2025/04/Trustee-Application-Pack-for-ICOM-UK-Board-2025-2-1.pdf
For details on how to apply, please refer to the Trustee Recruitment Pack
https://uk.icom.museum/wp-content/uploads/2025/04/Trustee-Application-Pack-for-ICOM-UK-Board-2025-2-1.pdf
The client requests no contact from agencies or media sales.
Who we are
As the charity partner of the Royal College of Veterinary Surgeons (RCVS), we are dedicated to advancing the quality of veterinary care for the benefit of animals, the public and society. We achieve this through evidence-based veterinary medicine, research and education. By working together with veterinary teams, animal owners and all those involved in animal health, we strive towards our vision of healthier animals, people and planet.
The role
We are looking for individuals who share our commitment to improving animal health to join our Board as lay trustees. Lay trustees (ie, trustees who are not vets or vet nurses) play a crucial role in ensuring that the Board benefits from a diverse range of perspectives and skills.
We are particularly seeking people who have experience of:
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Fundraising and/or leadership in the charity sector, or
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Business development and entrepreneurship, or
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Commercial leadership experience, with a strong understanding of business operations and strategic management, or
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Quality Improvement in human healthcare
This is a voluntary position, offering a unique opportunity to contribute to the strategic direction and governance of a dynamic charity.
Key responsibilities
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Attend and actively participate in three Board meetings each year and additional committee meetings as required.
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Provide independent oversight and constructive challenge to the Board’s decision-making processes.
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Ensure the charity adheres to its mission, values and legal obligations.
What we offer
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The opportunity to make a significant impact on animal health and welfare, the veterinary profession and experience of animal owners.
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A supportive and collaborative board environment.
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Reimbursement of travel expenses.
Trustees are appointed for a term of three years, with the option of re-appointment for a further term.
If you are passionate about making a difference to the veterinary care that animals receive, we invite you to join us in shaping the future of our charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Non-Executive Director Church House Westminster – marketing focus
£3101 gross per annum (4 Board meetings)
Church House Westminster is the trading name of Church House Conference Centre Ltd and is renowned as one of London’s leading conference and event venues. A member of the prestigious Westminster Venue Collection, Church House Westminster attracts a wide variety of clients from both the corporate and public sectors. The venue can cater for meetings and events from 2 - 600 delegates.
Church House Westminster occupies the spaces used twice yearly by the General Synod of the Church of England. The building has an illustrious history, including the Second World War, when Parliament used it as an emergency location for the House of Lords and the House of Commons. Following the war, the preparatory meetings for establishing the United Nations and the first meeting of the UN Security Council were held at Church House. Major national inquiries, including the Kings Cross fire and the Herald of Free Enterprise ferry sinking, were also held at Church House in the 1980s.
The Conference Centre was established in 1990 and is the wholly owned trading subsidiary of The Corporation of The Church House, a registered Royal Charter charity. All profits from Church House Westminster are covenanted back to the parent charity.
The Board of Directors, comprising executive and non-executive directors, is seeking an additional non-executive director with significant experience in marketing ideally within the events and hospitality industries. At this time, we are particularly looking for someone who can provide strategic insight into marketing, branding, and audience engagement to help grow Church House Westminster's profile and reach. Previous board experience is not necessary; however, executive director or similar high-level leadership is.
Role of the Non-Executive Director
As a Non-Executive Director of Church House Westminster, you will play a key role in shaping the strategic direction of the Conference Centre, ensuring it remains a leading venue in the events and hospitality sector. You will provide valuable independent oversight, helping to steer the business towards sustainable growth while maintaining its core values and charitable purpose. Specifically, your responsibilities will include:
- Contributing strategic insight and oversight to the development and implementation of the 5-year Business Plan, with a focus on marketing and audience engagement.
- Advising on marketing and brand positioning strategies to enhance Church House Westminster’s reputation and competitive advantage in the market.
- Monitoring the company’s financial and operational performance to ensure robust financial controls and risk management processes are in place.
- Acting as a critical friend to the executive team, providing independent support and challenge to help shape key business decisions.
- Ensuring compliance with regulatory and governance requirements, safeguarding the organisation’s long-term sustainability.
- Championing innovation and business development initiatives, particularly in digital marketing and audience expansion.
- Attending and actively participating in quarterly Board meetings, as well as occasional ad hoc engagements when required.
Commitment:
4 Board meetings per annum (Jan, May, July, Nov), plus occasional support, notably in support of the marketing function and events.
Recruitment timetable:
- Closing date for application: 15 May 2025
- Preliminary Interviews: 22 May 2025
- Final Interviews: TBC
- First Board meeting for successful candidate: 10 July 2025
How To Apply
To apply for this role, please submit an up-to-date copy of your CV, a Supporting Statement/cover letter stating suitability with special reference to marketing and the details of two references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Befriending Volunteer
You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.
Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship.
Befriending Plus
Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.
Our mission is to help older people to age well in Wandsworth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee – Board of Trustees
We are looking for one person, who will join the other fourteen Trustees who make up the Board of Trustees for The Passage.
We would be particularly interested in someone with knowledge and experience of the creative industries to add to the wide range of skills and capabilities that the Board possesses.
Location: Westminster, London
Remuneration: This is an unpaid voluntary role, however reasonable expenses may be reimbursed
Time Commitment: Four board meetings per year (with each meeting lasting around two and a half hours). Plus, attendance of occasional events and meetings with key stakeholders
Report To: Chair of Board of Trustees
Closing Date: Rolling advert
Interview Date: TBC, held in London (SW1P).
About the role
Are you passionate about ending homelessness?
Trustees are responsible for giving direction to The Passage and ensuring it meets its objectives effectively.
They are concerned with the policy, strategy and monitoring of the organisation; day-to-day management is delegated to paid professional staff who report to the Board of Trustees.
Trustees are appointed initially for a period of 3 years and can be re-appointed for 2 further periods of 3 years, up to 9 years.
What you will be doing
Principle responsibilities:
The formal duties of the Board of Trustees collectively are to:
- Ensure that The Passage complies with its Memorandum and Articles of Association, charity law, company law and any other relevant legislation or regulations.
- Ensure that The Passage pursues its charitable objects as defined in its memorandum of
association. - Ensure The Passage applies its resources exclusively in pursuance of its objects.
- Give clear strategic direction to the organisation, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets.
- Safeguard the good name and the values of The Passage.
- Ensure the effective and efficient administration of The Passage.
- Ensure the financial stability of The Passage.
- Protect and manage the property of The Passage and to ensure the proper investment of its funds.
- Appoint the Chief Executive, monitor their performance and determine their remuneration.
- Act at all times in the best interests of The Passage, and declare any conflicts of interest.
In addition to the above statutory duties, all Trustees should use any specific knowledge or experience they have to help the Board of Trustees reach sound decisions. This will involve focusing on key issues and providing advice and guidance requested by the Board on issues and initiatives relevant to the area of Passage Housing Services work in which the Trustee has special expertise.
Expectations
In order to fulfill the role of Trustees effectively, all Trustees are expected to:
- Attend Board meetings, currently held quarterly.
- Attend and participate in the Board’s annual strategic planning day held on a weekday (usually off-site).
- Visit The Passage from time to time to build an awareness of the work and develop an understanding of the needs of the different teams.
- Occasionally attend functions on behalf of The Passage, liaise with other Trustees and the Senior Executive Team in between Board meetings.
- Read Board papers in advance of meetings and come prepared to discuss key points arising from those papers.
- Complete the trustee induction process.
- As part of the Board’s ongoing Development Process participate in a one-to-one annual review with the chairman.
Essential
- An understanding of and commitment to The Passage’s vision, mission and values, including stakeholder engagement and diversity.
- Empathy with the essential principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
- The ability to think strategically and creatively, with an ability to anticipate issues and risks, and to identify opportunities.
- The ability to use good independent judgement and to challenge appropriately as a “critical friend”.
- The ability to work effectively as a member of a team in order to reach timely decisions. This includes being able to speak openly in discussion, whilst listening and respecting the views of others.
- Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
- Willingness to devote the necessary time and effort to the role.
- The ability to act as an ambassador for the Passage, to champion its mission and promote its reputation and image, and to establish useful contacts.
- Experience in any range of skills needed to run and govern a housing association, including finance, supported housing, RSH expertise (non-exhaustive list).
- Legal expertise, especially in the areas of commercial property arrangements.
- Excellent networking with other members of relevant sectors, and influencing and communicating skills.
- Demonstrable success in a private, charitable or public sector organisation.
Desired
- Good understanding of charity and/or social housing sector.
- A good knowledge of relevant general legislation and statutory requirements, including charity law, employment law and/or health and safety law.
- Experience of successfully dealing with strategic issues and involvement in longer term planning.
- We believe that achieving long-lasting social impact starts with having our Board and Management Teams reflect the diverse community we serve. Enhancing Board diversity is essential to our core values as an organization. It not only makes us more effective and capable of making better decisions but is also crucial for the successful delivery of our mission.
- We are therefore, actively encouraging applications from individuals who are Black or from minoritized ethnic backgrounds, disabled, LGBTQ+, and those with varying levels of educational attainment.
- We particularly welcome applications from younger individuals aged 18 to 30 and are also keen to hear from candidates with a background or advanced knowledge in relevant fields.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dear Prospective Trustee
Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.
We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.
What we do
CAML is one of the busiest advice charities in London. We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service). We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.
We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis. Our support and services are as important today as they were when our work began.
We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.
In FY 23/24, we supported over 25,000 individuals. Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face. We provide face-to-face support from two CAML offices and multiple outreach venues in local communities. Our aim is to empower people to better help themselves, but we are always here with further support if needed.
CAML in 2025
CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs. The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.
At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.
The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.
Our leadership
The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.
The role of the Board
Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:
● Regularly preparing for, attending and participating in meetings
● Understanding the business of CAML
● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance
● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards
● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management
● Supporting the charity’s development through participation in agreed projects
● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times
Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year.
You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions.
As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world.
The commitment we need
Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.
While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.
Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.
Particular skills/experiences we’re seeking
We are looking to recruit two new trustees to join our strong and dynamic Board.
We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:
●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.
●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.
●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.
●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.
In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).
The benefits of being a trustee with CAML
Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:
● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.
● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.
● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.
● Being a trustee can open up your professional network.
How to apply
Follow the link to our website and complete the relevant documents at the bottom of the advert.
We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.
All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
WE PROVIDE FREE, INDEPENDENT, CONFIDENTIAL AND IMPARTIAL ADVICE AND INFORMATION SUPPORT
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Board of Trustees and Help Drive Positive Change!
Are you passionate about making a difference in people’s lives? Do you thrive in a team environment and want to give back to the community where you live, work, or study?
We are a local charity dedicated to providing social welfare advice, information, and support through our incredible team of staff and volunteers. We are now seeking two new Trustees to join our board and help guide our organisation forward.
Last year, we:
✅ Assisted over 15,000 clients in finding solutions to their challenges
✅ Addressed over 37,000 separate issues for those in need
✅ Secured nearly £2 million in additional income to support people during the cost-of-living crisis
Who We’re Looking For
We welcome applicants from all backgrounds and communities across Cheshire West—your age, background, origins, or health conditions are not barriers. We actively seek diverse perspectives to better serve our community.
We are particularly interested in individuals with:
Experience in digital and AI solutions implementation
Expertise in volunteer engagement
A strong commitment to our mission, enthusiasm, and a supportive approach
However we welcome applications from people from all backgrounds, skills and experience including lived experience.
What’s Involved?
As a Trustee, you will:
Attend at least five board meetings per year (in-person and remote, often in the evenings)
Participate in one annual trustee development day
Have opportunities for further involvement in shaping our work
This is a voluntary role, but all reasonable expenses will be reimbursed. Volunteering does not affect state benefit entitlement.
If you’re ready to play a key role in shaping the future of our organisation, we’d love to hear from you!
We advise, support and empower people to improve their lives providing the best, impartial advice and influencing policy for a more equal society
The client requests no contact from agencies or media sales.