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Greater Manchester (On-site)
SK1, Stockport
£31,000 - £32,000 per year
Full-time
Permanent
Job description
Creative Support is a national provider of social care with charitable status. We are seeking a capable and highly professional PA to support our audit and governance functions.
Creative Support delivers person-centred care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing.
This role inolves the provision of all necessary administrative, secretarial and organisational support to the Company Secretary, the Internal Audit Team and the Board of Trustees.
Internal Audit & Executive Support
- Provide dedicated PA and secretarial support to the Internal Audit Team, including inbox triage, diary management, and minute-taking.
- Service the Finance & Audit and Risk Committees by gathering report submissions, distributing packs, and taking formal minutes.
- Take discreet, verbatim minutes during sensitive investigations and formal reviews.
- Log and track internal finance incidents and support the administration of the Supported Holidays process.
- Provide flexible PA cover for Executive Team members during peak periods or absences.
- Coordinate administrative tasks for working groups, co-production forums, and corporate campaign events.
Governance & Board Support
- Coordinate board and committee calendars, meeting logistics, catering, and virtual links.
- Collate and distribute meeting packs, maintain the online Board portal, and track attendance records.
- Track post-meeting action items and assist the Company Secretary with governance filings and compliance tracking (e.g., trustee registers, conflict of interest forms, DBS renewals).
- Assist with AGM coordination, trustee recruitment administration, and site visit logistics.
- Book travel and accommodation for trustees and senior leaders, and process expense claims promptly.
General & Professional Responsibilities
- Serve as a welcoming first point of contact for trustees and members, triaging queries efficiently.
- Uphold strict confidentiality, data protection (GDPR), and equal opportunities policies.
- Embody Creative Support’s person-centered values in all interactions and commit to ongoing professional development.
Applicants for this role must be passionate about Creative Support’s work, values and ethos. You will have significant prior experience gained in a responsible secretarial or administrative role. Experience of working for a charity or a social care or public service organisation is desirable, but not essential. You will be proactive, professional and able to maintain confidentiality. You will be well-organised, able to prioritise work and to achieve deadlines.
You must have good communication skills with the ability to liaise effectively and coordinate the work of others. You must be helpful and responsive to requests for assistance. You will be willing to work flexibly in accordance with the needs of the organisation and trustees, including attending evening meetings (1-2 evening meetings a month).
A good standard of literacy is required and you must be competent in the use of IT and online applications including MS Word, Excel and Powerpoint. You will be conscientious and diligent in managing data and information and keeping records on behalf of the Company Secretary. You must be able to take direction and be accountable to the Company Secretary.
You must be committed to the principles of co-production as you will be expected to support the voice and active involvement of people we support in governance and quality assurance.
This job could be full time (37.5 hours) or part-time by agreement, subject to a minimum of 30 hours per week. This post is not suitable for home working. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station and with frequent buses to Manchester.
Creative Support is a welcoming and inclusive Equal Opportunities employer. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.
We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.
Vacancy Reference Number: 84516
Applications for this post must be submitted via the Creative Support website, quoting the above vacancy reference number.
Organisation
Creative Support
View profile
Registered Charity
501 - 1000
Registered Charity
501 - 1000
Creative Support is a not for profit provider of person centered care and support
Posted on: 10 September 2026
Closing date: 01 October 2026 at 14:43
Job ref: 84516
Tags: Social / Support Work
The client requests no contact from agencies or media sales.
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Remote
£52,500 - £57,500 per year (prorated to 4 days per week)
Part-time (4 days per week)
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Your role
We are seeking a Finance & Operations Leader to lead Design for Good’s finance, operations and organisational effectiveness, combining strategic thinking with hands-on delivery.
Reporting directly to the Managing Director (MD), you will lead the organisation’s core finance, operational and enabling functions, ensuring we have the financial and operational infrastructure, people systems and governance frameworks needed to deliver our mission.
This is a hands-on senior leadership role, suited to someone who is both strategically minded and operationally confident — a collaborative leader who can lead suppliers, strengthen systems and financial processes, and take ownership of day-to-day operational delivery in a growing global charity.
Key Responsibilities
Financial leadership, planning and sustainability
● Support the MD in developing the annual organisational budget and take overall responsibility for financial performance, controls and processes.
● Work closely with the external accountants to ensure timely and accurate management accounts, annual accounts, financial reports, forecasts reporting for the MD, Board and Finance Committee.
● Take ownership of cash-flow forecasting, reserves management, financial planning and financial controls to support the organisation’s long-term financial sustainability.
● Ensure compliance with Charity Commission requirements, Companies House requirements (for any trading subsidiary) and charity SORP accounting standards.
● Lead the annual independent examination process and manage relationships with external auditors/examiners and other financial advisers.
● Oversee payroll, pensions, VAT returns and day-to-day financial administration, working closely with the external accounts team.
● Oversee restricted fund accounting, ensuring accurate tracking of grant expenditure, compliance with funder requirements and timely financial reporting.
Operations, systems and organisational effectiveness
● Lead and strengthen the organisation’s operational infrastructure, ensuring systems, processes and ways of working are effective, efficient and fit for purpose.
● Maintain an overall organisational plan, coordinating priorities, timelines and dependencies across the organisation.
● Identify and implement opportunities to improve organisational systems, operational processes and internal coordination to strengthen effectiveness and support sustainable growth.
● Oversee the day-to-day running of the organisation, including office management, IT systems, supplier contracts and operational compliance.
● Ensure the organisation’s IT and digital systems effectively support current and future organisational needs, including identifying and implementing opportunities for AI to improve efficiency and support organisational goals.
● Lead procurement and contract management, ensuring value for money, appropriate controls and effective supplier relationships.
● Lead financial and operational planning for key organisational activities, including the logistics and delivery of major events.
● Oversee joiner and leaver processes, ensuring a consistent, compliant and effective experience and that all required processes are correctly followed.
Governance, risk & compliance
● Lead the management, monitoring and reporting of the organisational risk register, ensuring key risks are actively managed and appropriately reported to the Board and relevant sub-committees.
● Ensure compliance with relevant legislation and regulatory requirements, including employment law, GDPR, health and safety and charity law.
● Act as the organisational lead for data protection, ensuring effective and compliant data protection practices across the organisation.
● Provide the Company Secretary function, including preparing Board papers and minutes, supporting the administration of the Finance and Risk Committees, and maintaining statutory registers and records.
● Work closely with the Chairs of the Finance and Risk Committees to support effective Board oversight of financial, operational and organisational risks.
● Ensure organisational policies are kept up to date, appropriately reviewed and approved by the Trustees.
Key Requirements
● Demonstrable experience in a senior finance and operations leadership role within a charity, not-for-profit, public or values-led organisation.
● Strong experience leading organisational operations and enabling functions, including finance, governance, compliance, IT and organisational infrastructure.
● Strong financial management experience, including budgeting, forecasting, management accounting, financial controls, audit processes and financial planning.
● Experience contributing to organisational strategy, operational planning and decision-making as part of a senior leadership team.
● Good understanding of governance, organisational risk management and regulatory compliance within a charity or not-for-profit environment.
● Experience working in a fast-paced environment, managing competing priorities, complexity and operational risk while maintaining a high standard of delivery.
Preferred Skills and qualifications
● At least 5 years’ experience in a managerial finance and/or operations role.
● Ability to operate confidently at both strategic and operational levels, balancing long-term organisational planning with hands-on delivery and problem-solving.
● Strong financial and analytical skills, with the ability to interpret, present and communicate financial information clearly to non-finance audiences, including Boards and senior leadership teams.
● Ability to influence, advise and support decision-making at senior leadership and Board level.
● Strong organisational and problem-solving skills, with the ability to strengthen systems, improve operational processes and enhance organisational effectiveness.
● Excellent interpersonal and relationship-building skills, with the ability to build trust and collaborate effectively across teams and with external stakeholders.
● Strong IT and digital systems skills, including experience with finance systems, CRM platforms and organisational technology tools.
● Ability to navigate complexity, manage organisational risk, exercise sound judgement and make sound decisions in a values-led environment.
● Excellent time-management and prioritisation skills, with the ability to manage multiple competing demands and deliver to deadlines.
Knowledge & Understanding
● Good understanding of charity finance, governance and regulatory compliance, including charity SORP and restricted and unrestricted fund management.
● Good understanding of people administration, employment legislation, organisational risk and operational compliance, including safeguarding responsibilities.
● Understanding of how financial management, operational infrastructure and people practices contribute to organisational effectiveness and the delivery of mission and impact.
Organisation
Design for Good
View profile
Registered Charity
6 - 10
Registered Charity
6 - 10
Design for Good mobilises a global alliance to create lasting impact through design.
Posted on: 02 September 2026
Closing date: 02 October 2026 at 10:49
Tags: Administration, Finance, IT, Project Management, Operations, Accounting, Data Analysis, Partnerships, Risk Management
The client requests no contact from agencies or media sales.
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