Generalist advisor jobs in Liverpool
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Money and Benefits Adviser
We are looking for a dedicated and experienced Generalist Adviser working as a Money and Benefits Caseworker.
This is an exciting opportunity to provide specialist welfare benefits advice and casework to people affected by cancer, helping them navigate financial challenges and access the support they are entitled to. Working as part of a compassionate and professional team, you will play a vital role in reducing financial hardship and improving wellbeing for clients at some of the most difficult times in their lives.
We welcome and encourage applications from people of all backgrounds as the organisation is proud to be a Disability Confident Employer and holds the Derbyshire LGBT+ Rainbow Accreditation
Position: Generalist Adviser
Location: Derbyshire (Remote working with travel to healthcare and community settings and quarterly meeting in the local office)
Salary: £29,806.00 per annum, pro rata
Hours: Full-Time (37 hours per week) Contract: Permanent
Closing Date: 21st August 2026
About the Role
We're looking for highly motivated and committed individuals to provide specialist advice and representation on welfare benefits, grants and financial support, managing a caseload that includes complex cases, mandatory reconsiderations and appeals. The Money & More Benefits Caseworker supports clients across all stages of the cancer pathway, including diagnosis, treatment, palliative care and end-of-life support. You will deliver advice through a range of channels including telephone, email, digital platforms and face-to-face appointments within healthcare and community settings.
Key duties include:
· Deliver specialist welfare benefits advice and casework.
· Manage a varied caseload, including complex benefit appeals and tribunal work.
· Support clients to maximise income through benefits, grants and other financial assistance.
· Advocate and negotiate on behalf of clients with third parties.
· Work collaboratively with healthcare professionals, community organisations and partner agencies.
· Maintain accurate case records and meet quality assurance standards.
· Contribute to service development, research and campaigns work.
About You
The ideal candidates will have:
· Significant experience providing welfare benefits advice and casework, including Mandatory Reconsiderations and Appeals
· A strong understanding of welfare benefits legislation and financial support available to vulnerable clients
· Experience supporting vulnerable people using a person-centred and empathetic approach
· Experience managing a caseload and achieving targets and deadlines
· A commitment to equality, diversity and inclusion
· Excellent communication skills both written and verbal
· A non-judgemental, empathetic approach to people
· Strong IT and digital skills, with the ability to learn new systems quickly
Successful candidates will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check and provide proof of Right to Work.
About the Organisation
Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.
This advice can help people find a way forward with their problems, whoever they are, whatever the problem.
What is on offer:
The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:
· Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
· Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
· Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
· Contractual sick pay: depended on length of service
· Long service rewards: Extra leave and gift cards after five years of service and beyond
· Workplace pension: Auto-enrolment into our pension scheme
· Hybrid working: the option to work from home, if it works for you and for the team
Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.
Other roles you may have experience of include Money and Benefits Adviser, Money Advisor, Benefits Advisor, Housing Advisor, Cancer Support, Cancer Advice and Support.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ProVeg International is one of the leading international NGOs working to transform the global food system, and is represented in 16 countries with over 270 staff members (a federated network of 15 legal entities). ProVeg faces major opportunities and challenges – empowering our highly dedicated and experienced long-term staff and new talent development and acquisition, the integration of AI, changing funding landscapes, and the growth of our global network, to name but a few. In our work, we are guided by our global TRUe values:
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Transformative: We aim high and design for lasting impact. We prioritise evidence over intuition, pivoting when data demands it, and embracing bold experimentation to create systemic change.
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Reliable: We build trust through accountability. We do what we say we will, or we communicate early and transparently when we can’t, always focusing on quality and respect.
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United: We win together. We actively break down silos, co-create across borders, and share knowledge freely because collective success is our only success.
The role as Head of International People & Culture combines strategic leadership with hands-on operational excellence. Together with the International Senior Talent Acquisition Manager and, when required, specialised external support, you will serve as a vital operational anchor and a trusted advisor to senior leadership. You will shape a united, inclusive, and thriving organisational culture while ensuring our people processes, international compliance frameworks, and global HR systems are robust, efficient, and employee-centred.
Job details:
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Reports to: Global CEO (might change to COO once that role is filled in 2027)
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Department: INT People and Culture
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Direct reports: International Senior Talent Acquisition Manager
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Key contacts: Senior Leadership Team, ProVeg Country Directors/leadership teams, International Heads of Departments, P&C leads in ProVeg Countries
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Working hours: 40 hours per week
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Location: Remote (We welcome candidates globally who hold permanent residency and can adhere to a working schedule that includes core collaboration hours of 10 am to 4 pm CET)
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Salary: Depending on location and experience (e.g. NL: €54-64k, UK: £46-60k, PL: zł 140-170k)
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Application deadline: open until filled
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Start date: preferably 01.10.2026
Key Responsibilities:
Strategic Leadership and Culture:
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Develop and implement comprehensive people strategies aligned with our global mission.
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Lead the strategic workforce planning, scaling and organisational growth and expansion of team and talent.
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Provide clear, operational, and strategic advice to executives, country directors, and department heads aimed at high performance, growth, development and progression opportunities, and talent retention.
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Serve as a trusted advisor to senior leadership, offering insights, reports, and data for informed decision-making.
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Work with Finance on annual staff budgeting and the Development department on funding applications and other people-related requests.
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Shape, sustain, and champion an inclusive, diverse, and open organisational culture.
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Collaborate with the Dutch works council of our European Regional Office to achieve mutually beneficial outcomes.
Operational Excellence and Systems:
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Own and continuously improve the day-to-day administration of our international employee lifecycle, ensuring smooth contract management, payroll preparation, and data accuracy.
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Lead the development of a scalable people operations infrastructure through effective use of technology, automation, and process design.
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Oversee and optimise our global HR systems landscape, with primary ownership of platforms such as Deel, Personio, and Leapsome.
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Manage and maintain compliant employment frameworks across relevant jurisdictions, supporting international entity operations and coordinating with external legal partners.
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Set and oversee the departmental budget.
Talent and Team Leadership:
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Lead, develop, and inspire our International Senior Talent Acquisition Manager, fostering a collaborative, supportive, and high-impact environment.
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Guide our international recruitment framework and employer branding efforts to attract purpose-driven talent.
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Execute strategies for employee engagement, workplace satisfaction, and global well-being initiatives.
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Lead and support employee relations efforts and strategic reviews.
Qualifications:
You bring:
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Extensive international leadership experience in a senior HR or generalist role, with a track record of driving success in mission-driven non-profit organizations of 50+ employees.
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Deep expertise in people operations, international employment practices, and cross-border labour law compliance.
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Hands-on experience implementing and managing global HRIS, payroll, or employer-of-record platforms, ideally including Deel, Personio, or Teamtailor.
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Clear capability to turn operational complexity into simple, structured, and scalable processes.
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Exceptional interpersonal and relationship-building skills, with the ability to foster trust and inclusivity across distributed, multicultural teams.
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Fluency in English with excellent verbal and written communication skills.
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University degree in human resources management, business administration, psychology, law, or an equivalent educational background.
Preferred:
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Practical experience working with European legal entities or works councils.
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Familiarity with AI tools and understanding of how AI can be used responsibly to increase efficiency and scale systems.
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Professional language skills in Dutch, providing the confidence to interface directly with regional authorities or local legal advisors.
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Familiarity with project management tools (we use Wrike).
Benefits of working with ProVeg:
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career development support.
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Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
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Depending on your location, there might be additional benefits.
Further Information
Please apply with your CV and a cover letter explaining why you are motivated to join ProVeg and describe how you can bring in your experience to this role. Even if you do not meet all the requirements, we still encourage you to apply. Our tasks are diverse, and we are flexible in how we distribute them. We are happy to support your growth and development.
We also encourage all applicants to apply without a photo or disclosing their date or place of birth.
If you are living with a disability, health condition and/or neurodiversity, please feel free to let us know how we can adjust and support your application process. For example, we can offer alternative tools, different interview formats, or additional time for tasks.
Important: Please make sure to use your own words and ideas in the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI, or written in a language other than English, will be disregarded.
Application process:
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Screening of your application
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Interview with People & Culture (30-40mins)
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Job related trial task (~ 2 hrs.)
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Second interview with the team (60mins)
To accelerate the transition to a sustainable global food system by making plant-rich foods and alternative proteins more accessible and appealing.
The client requests no contact from agencies or media sales.