Gift aid administrator jobs in birmingham
Rosa is on the lookout for someone dynamic, organised, and dedicated to step into this key role within our small and committed team.
We’re looking for someone who is confident managing day-to-day finances and admin with the skills and curiosity to support our systems. This is a home-based, varied and hands-on role, ideal for someone who loves making things run smoothly behind the scenes and takes pride in getting the details right.
If you are motivated, eager to learn, and excited about helping a mission-driven organisation stay organised and efficient—we would love to hear from you.
Responsibilities
This role is a broad role, covering finance administration, systems administration as well as supporting in a wide variety of tasks across the organisation’s work.
Key tasks
Finance
- Manage day to day finances using Xero, ensuring payments are made as scheduled
- Perform all day-to-day bookkeeping duties using Xero and Excel
- Maintain all necessary accounting records including invoices, expenses, payments and transactions
- Ensure payments are made as scheduled and processed through the bank
- Review and maintain supplier records, (including subscriptions, memberships, insurance etc.)
- Maintain accurate financial information regarding donations and grants, including sources of donations and Gift Aid
- Assist with Annual Reports and Accounts process and with annual audit process
Systems administration
- Act as main point of contact for our IT support provider and main systems administrator on our databases (Beacon) and project management tool – no prior experience of these systems is required but you must have a willingness to learn.
- Act as GDPR officer, ensuring data retention and GDPR compliance across the organisation.
- Maintain and update records and processes on project management software.
- Maintain an effective filing and data management system for the organisation across Microsoft SharePoint
- Induct and train staff on new systems and processes.
HR support
- Coordinate the recruitment and induction of staff and contractors.
- Maintain Rosa’s staff handbook, ensuring agreed changes are implemented.
- Lead on Health and Safety compliance across the organisation
- Assist in the policy development and policy review schedule.
Governance support
- Service quarterly Board of Trustee meetings, including collating and formatting of papers
- Maintain accurate Trustee records
- Manage information relating to the Charity, including legal documentation required by external bodies
Grant Administration support
- Process funding awards, including processing payments
- Updating and reconciling grants database with financial management system and 360 giving data
- Undertake regular database cleaning ensuring data is stored correctly.
Philanthropy and Partnerships support
- Assist in the organisation of events
- Support in the transition to a new fundraising database
- Support the recording and reconciliation of donations on the fundraising database, ensuring records are maintained and up to date
How to apply
To apply please download the Job Pack below and follow the instructions to apply via our on-line application form.
Please note, for the link to the application to work, you will need to download the pack.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Support Officer (Maternity Cover)
Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP
Salary: £19,656 per annum, based on 30 hours/week (pro-rata of £24,822 FTE). Salary negotiable depending on experience.
Hours: 30 hours per week
Contract: Fixed Term Contract
Application Deadline: Interviews will be held on a rolling basis (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).
Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation.
About the Role
The Donor Support Officer plays a key role in supporting the Trust’s ambitions to grow and diversify its membership base. This includes providing efficient administration for individual and corporate donors, delivering high-quality customer service, and helping to strengthen member relationships through proactive engagement and milestone recognition. The role directly contributes to the success of the Trust’s urban nature conservation work by ensuring a positive and seamless experience for supporters.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key responsibilities
·Provide administrative support for membership recruitment and fundraising campaigns such as upgrade campaigns, lead generation campaigns and fundraising appeals.
· Accurate data entry into the Trust’s CRM database, including communication records and changes to payment details, changes to Direct Debits information, gift aid declaration, contact information and marketing preferences.
· Prepare contact lists of new members and lapsed members, to either complete or coordinate welcome/leaver calls as appropriate
· Provide professional and high-quality customer service when communicating with prospective or active member and donor enquiries including via telephone and by monitoring the membership and other inboxes.
· Complete membership renewal processes including the handling of payment by cheques, cash and credit/debit card payments.
· Collate and issue new member welcome letters, welcome packs and Direct Debit confirmation letters in a timely fashion.
· Issue written and / or oral ‘thank you’ communications to members and donors.
· Stock management of member magazine resources and place orders with suppliers.
· Raise purchase orders for commission-based membership recruitment and process clawback claims accordingly.
· Support with the co-ordination and administration of member-only events such as AGM.
· Comply with the Trusts’ Data Protection Policy and ensuring confidentiality of all donor data.
· Maintain awareness of trends in the fundraising sector – particularly membership.
About You
· Highly organised with excellent attention to detail
· Able to manage multiple priorities in a busy environment
· Confident using Microsoft Office, especially Excel and Outlook
· Strong communication skills and able to work independently
· Experience in the charity sector is desirable
What We Offer
· A chance to make a real impact in local communities and the natural environment
· A supportive and inclusive team culture
· Flexible working arrangements
· Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Viva, we want children everywhere to have life in all its fullness. Viva inspires, supports and connects networks of churches and community-based organisations to work together to make a bigger, better and longer-lasting impact in the lives of children.
We do this by providing coaching, supporting programme implementation, helping them access funding, creating tools to measure impact, and facilitating a global community of learning.
As Viva's Finance & Operations Manager, you will ensure the smooth running of the organisation’s finance and operational systems. You’ll be in a hands-on role, responsible for day-to-day bookkeeping, financial administration, and supporting core operational processes for the UK charity and overseas entities. Working alongside the COO and Finance Director, you will help ensure Viva remains financially sound, compliant and efficient. Through all this, you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.
Your responsibilities will include:
- Finance: undertaking and managing the efficient day-to-day operation of Viva’s finance function
- Operations: ensuring the effective operation of our logistics, IT infrastructure and data
This role will suit you if:
- you have a demonstrated track record of financial management experience
- you are experienced in managing operational systems, in particular IT and data protection
- you have an accountancy qualification e.g. minimum AAT Level 3
- you are a great problem solver with high levels of accuracy and attention to detail
- you are looking to join a welcoming, creative, supportive and international team
Location: this role can be remote, hybrid or office-based in Viva’s Oxford office with occasional travel to the office or other locations in the UK
Hours: 37.5 hours a week, Monday to Friday
Salary: £40,000 per annum
Reporting to: Chief Operating Officer
How to apply: Take a look at the full job description and person spec in the Job Information Pack and then click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions about your relevant skills. Please note that you will need the right to live and work in the UK to apply for this role.
Key dates: the closing date will be midnight on Sunday 26th October 2025. Interviews will be held online on Thursday 6th November 2025.
Registered Charity
21 - 50
Life in all its fullness! That's what we want for children everywhere.
The client requests no contact from agencies or media sales.