Giving Services Customer Support Jobs in Chertsey, Surrey
High Value Executive (Trusts)
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
This is an exciting time for the trusts team at Sue Ryder. Following a highly successful year, the team has grown its pool of supporters and is recruiting for one new member to join an existing team of four, including this post. As well as nurturing and reporting to loyal supporters, this role will focus on raising additional trust and foundation gifts of up to £10,000, helping us achieve our new organisational, five-year strategy.
About you:
A proactive fundraiser, with experience of cultivating and securing gifts up to £10,000 and a passion for building and maintaining support. You will have excellent attention to detail, strong written and verbal skills and a talent for establishing rapport. You will relish connecting trust donors to brilliant projects that require funding and be motivated by the opportunity to maintain personalised relationships with them.
About the role:
This role plays an important part in cultivating and stewarding grant givers to support Sue Ryder’s work. It offers the post-holder the chance to increase their knowledge and experience through working on a wide range of local and national fundraising propositions. With a new strategy in place, innovative and much-needed services launching and supported by a friendly team, the role provides considerable scope for a fundraiser to develop in a successful and expanding national team.
Why work for Sue Ryder; our competitive benefits package:
· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time),
· Company pension schemeEAP support scheme
· Staff discount with thousands of retailers
· Enhanced maternity, paternity and adoption pay
· and lots more.
Closing date: 15th May
Interview date: w/c 20th May
If you want more than just a job, we want you.
Join the team and be there when it matters
We reserve the right to close this advertisement at any point prior to the stated closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Walcot Foundation is an independent grant-making charity located in Lambeth, South London, providing a range of economic and social support directly to young people, schools and community groups in order to transform their prospects in the borough. To strengthen this mission the Foundation set up the BounceBack programme, now in its third year, working with a consortium of 10 place-based charities and community interest companies in South London to help young people find paid work.
As part of a joint project, the BounceBack partner organisations are looking for an experienced employer engagement professional to help them develop, manage and build stronger relationships with employers and broker work experience and employment opportunities for the Lambeth young people they support.
Please submit a proposal/cover letter of no more than three pages. Please note this would be a freelance consultancy role. In the proposal please include why you’re qualified for the work, and how you would approach this project. We strongly encourage applicants from diverse backgrounds to apply.
The client requests no contact from agencies or media sales.
We have a rare opportunity for a Team Leader for our Turning the Spotlight Perpetrator Service in Cumbria, working 37.5 hours a week to cover maternity leave until March 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role
This tole is based in Cumbria. Turning the Spotlight is a busy service supporting families experiencing domestic abuse including perpetrators. You will manage case workers and facilitators in our dedicated healthy relationships programme.
As a Team Leader you will:
- provide leadership, advice and guidance to your team
- monitor the progress & quality of support delivered to service users
- develop your team, addressing any individual development/performance needs, setting both individual & team objectives & undertaking annual appraisals
- provide safeguarding advice & guidance as required
- promote effective communication channels including coordinating & facilitating regular team meetings, sharing feedback & highlighting best practice
- manage external project specific work & relationships as required
You will need:
- Experience of managing & supporting a team; including performance management, one to ones and staff development
- Experience of supporting victims and vulnerable people
- Knowledge of confidentiality and data protection requirements
- To be able to work without direct supervision, prioritising effectively to deal with competing demands
- Good communication, negotiation & advisory skills, both written & verbal when interacting with a range of agencies & individuals
- Experience of delivering behaviour change programmes to perpetrators of domestic abuse & those at risk of becoming perpetrators
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Hours 36 hours (net) with evening and weekend working
Location Home-based, within 60 minutes travel time of Pershore in Worcestershire. Looking after churches in Herefordshire, Warwickshire and Worcestershire
We’re looking for a Community Engagement Officer to join a talented team to inspire and empower communities to support their historic places of worship. This is a fundamental role within our West regional team, internally the role is known as Local Community Officer.
Churches Conservation Trust works with communities to look after 357 historic churches, over two million visitors annually and hundreds of events both private and public. These ancient, listed sites are among the most beautiful locations in England.
You’ll be visiting sites in your patch regularly, encouraging new supporters, holding local meetings, and raising funds to meet each building’s unique needs. Sharing progress through a growing church plan for each of the 22 churches in your area, you’ll ensure these buildings thrive as beautifully maintained visitor attractions, as venues for events and as central parts of village, town or city life.
You’ll be supported by our team of experts, including fundraising, conservation, and learning and by our large network of church supporters.
If you know how to build and sustain community projects across a wide area, whether that’s in towns, cities or remote areas, we’d love to hear from you.
How to apply
If you would like to apply for this role, please visit our vacancies page, where you will be directed to our online recruitment system. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.
Please note direct applications via email cannot be accepted for this role, only applications submitted through our recruitment portal will be considered.
The closing date for receipt of applications is 0800hrs on Monday 29th April 2024.
Please note there is a two-stage interview process. Shortlisted candidates will be invited to attend a familiarisation visit on Monday 13th May 2024 in Evesham. This will be followed by interviews on Thursday 16th May 2024 via Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FareShare
Job Description – Corporate Partnerships Officer
Reporting to: Corporate Partnerships Manager
Location: London/Hybrid working with Mondays required in the office, along with an in-person meetings with partners.
Contract: Permanent
Hours: Full Time, 35hours p/w
Salary: £32,880 - £34,610 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions in to food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.
We are fortunate to benefit from the support of major retailers, the media, sports ambassadors, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
Main purpose of the role
We have a dynamic Fundraising team and over the last three years we have seen an incredible growth across established income streams and creation of new exciting income streams. At the same time, the organisation is passionate and committed to increasing our activities so that more food can reach the 8,500 charities and community groups nationwide. To meet this ambition, we are looking to recruit a talented and experienced fundraiser as our Corporate Partnerships Officer who is able to jump straight in to help deliver our Corporate Fundraising strategy.
FareShare’s recent increased brand profile and consumer awareness, along with our dual purpose in creating both social and environmental impact, gives us a strong proposition. This is an exciting time to join FareShare, as we have experienced huge growth and have a fantastic portfolio of corporate partners. High profile partners such as McDonald’s, Tesco, Yorkshire Building Society, Gousto, Curry’s, belVita, Quaker and Coca Cola support us in a variety of ways including commercial activity, staff and customer fundraising and corporate donations.
We are looking for an ambitious Corporate Partnerships Officer that wants to maximise fundraising opportunities with existing partners through excellent account management and also enjoys new business and converting leads to new partnerships. This role will be split with 60% of your time allocated to Account Management and 40% to New Business.
To be successful in this role, you will have knowledge and experience of managing and growing fundraising partnerships, as well as experience of working with a broad range of internal and external stakeholders. You will be self-motivated with strong organisational skills and an ability to set priorities, contribute to a prospect pipeline and meet deadlines.
JOB RESPONSIBILITIES
Account Management
- Manage a diverse portfolio of corporate partnerships including strategic partnerships, commercial partnerships, charity of the year and corporate donations, and support Corporate Partnership Managers with responsibilities relating to larger partnerships.
- Deliver excellent partnership management including developing a partnership plan, meeting with stakeholders, delivery of partner benefits and account stewardship.
- Develop and deliver timely, relevant and engaging impact reporting.
- Develop new and grow existing corporate partnerships, drafting and negotiating partnership agreements, for the best outcomes across FareShare’s work and maximising the income potential.
- Maintain robust account growth plans, update pipelines and stakeholder mapping for your partners.
- Produce high quality communications, reports, propositions and pitches for partnerships - delivering excellent account management through the highest levels of supporter centred stewardship.
- Ensure we maximise the skills and experience of corporate partners through pro-bono, value-in-kind and volunteering support.
New Business
- Proactively approaching corporate opportunities following our new business strategy, writing funding proposals and approaching community groups for new partnerships
- Responding to volunteer enquiries from companies who want to work with FareShare and converting enquiries to new business leads when viable
- Contribute to the fundraising team new business pipeline
- Maintaining accurate cultivation plans and reporting for new business approaches
- Working with the FareShare food, volunteering and marketing teams to identify new fundraising opportunities
Communication and Administration
- Develop PR and communication plans for corporate partners, working in collaboration with the Marketing & Communications team.
- Manage the general administration and accurate data management for your partners.
- Support annual budgeting and planning in line with the fundraising team’s strategic objectives. Report on any variances of income against budget and undertake contingency planning to minimise risk.
- Where necessary, work with the wider teams at FareShare and with our regional centre partners to deliver greater partner impact.
- Contribute to the wider success of the fundraising team through supporting colleagues, celebrating successes and sharing learnings.
- Efficient and effective management of income ensuring compliance with GDPR, charity regulation and FareShare’s own Ethical Gift Policy
- With support from colleagues manage all legal and financial aspects of partnership agreements
In addition, you will be expected to:
- Work within legal and charity guidelines
- Manage and work within FareShare’s IT systems and data guidelines
- Represent Fundraising where required on internal working groups
- Undertake training and skills development and keep up to date with the changing requirements of the role
- Undertake other duties as required
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Experience of supporting or managing fundraising relationships
- Experience of maximising and growing fundraising relationships/opportunities
- Experience of soliciting income from corporate partners/donors and evidence of successfully achieving five figure income targets
- Commercial awareness with knowledge of various corporate sectors and of corporate fundraising
- Ability to communicate effectively and motivate partners with excellent writing and presentation skills
- Strong interpersonal skills with the ability to advise, influence and inspire internal and external stakeholders
- Proven ability to work independently and manage a range of projects with competing deadlines
- Experience identifying new opportunities and establishing new corporate fundraising relationships
- Ability to use initiative, prioritise and demonstrate a problem-solving approach
Desirable
- Experience of building strong relationships with key senior stakeholders
- Understanding of the Institute of Fundraising’s Code of Practice, data protection and other relevant legislation, guidance and good practice
- Experience working on a fundraising CRM system
- Experience working with volunteers or volunteer programmes
- Good numeracy and excel skills
- Good computer skills and attention to detail
Values and behaviours
- A commitment to Equal Opportunities
- An understanding of, and sympathy with FareShare’s mission
- Flexibility of approach and ability to work in a team and across other internal teams.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Remote with occasional travel to Bristol
Salary:£42,750
Length of contract: Fixed Term Contract – 12 months
Hours per week: 37
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Operations Manager role:
As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.
Key duties and responsibilities of the Operations Manager:
Operations:
- Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually)
- Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
- Compliance with Health and Safety legislation
- Oversee the effective management of communal facilities, office resources and equipment.
- Responsible to complete, monitor and maintain the Operations Risk Management register.
Data Protection and Management:
- Provide subject matter expert advice on GDPR compliance and data protection.
- Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date.
- Responsible for all Subject Access and Right To Be Forgotten Requests
- Act as the ICO liaison.
- Responsible for setting GDPR training requirements
- Manage the Intranet and SharePoint sites
- Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies.
- Responsible for monitoring the ongoing archiving connection.
IT:
- Work with the external IT contractors to ensure effective delivery of the WA IT strategy.
- Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services.
- Plan, develop and implement strategies for IT
- Ensure organisation wide compliance with IT policies.
- Manage responsive IT support, maintain central records for externally provisioned services.
- Oversee the effective use of databases and file storage
What we are looking for in our Operations Manager:
- Experience and knowledge of a variety of software packages, particularly MS products
- Line Management experience
- Experience of hardware troubleshooting and support
- Solution driven and the ability to think creatively, working to tight deadlines
- Experience in health and safety
- Excellent IT skills and computer literacy
- Good knowledge of GDPR and confidentiality
- Good oral and written communication skills
Benefits of joining us as our Operations Manager include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
- Please read our Single Sex Statement on the Women's Aid website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Senior Supporter Acquisition Manager
Location: London, Haig House, Hybrid 2 Days Per Week
Contract Type: Permanent, Full Time, 35 Hours
Hours: Monday to Friday
Salary: £47,112 to £48,132 (Inclusive of London Supplement)
Are you looking for a senior marketing manage role, where you can help implement an exciting new fundraising strategy?
We are looking for Senior Supporter Acquisition Manager to join our Fundraising directorate and lead a brilliant team to develop and implement a range of supporter acquisition marketing programmes and to achieve the growth ambitions of our Fundraising strategy.
The Supporter Acquisition team is responsible for all marketing to attract new supporters across a large portfolio of appeals/products and media. We are looking for someone to join us who has significant expertise with a wide range of marketing channels and can really add value to large well-established programmes with their experience, knowledge and drive to continually improve, identify appropriate new opportunities and shape supporter acquisition programmes.
The role involves managing an experienced team of two managers and a co-ordinator, and leading relationships with a number of suppliers. The marketing programmes currently include face-to-face fundraising (from stands in retail space or at expos/outdoor events), DRTV and other forms of advertising, print – door drops/partially addressed mail/inserts and payroll giving. An important part of the role is developing advertising for the nation’s largest charity appeal, the Poppy Appeal each November.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Royal British Legion holds a special place in the hearts and minds of generations of people in society. As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years. Today is no different. The needs of veterans, young and old, serving personal and their families are growing and complex. To support them we must raise awareness and donations, and that is where you could come in.
We introduced a new fundraising strategy last year to deliver longer term and focused growth, so now is an exciting time to join the charity and help to implement the strategic change and be a key stakeholder or lead in a variety of cross-team workstreams.
As an experienced senior marketing manager, you will hit the ground running to optimally deliver plans with your team and whilst helping to shape programme strategies and review supply requirements. You will need experience of managing and coaching teams and working in a truly collaborative way with colleagues, teams and suppliers, leading by example in accordance with RBL’s values.
You won’t shy away from complexity and getting to grips with the details of the broad array of appeals/products your team will be marketing and associated systems, budgeting, reporting and KPI measurements for each of them. You’ll strive for excellence, ensuring campaigns are compelling and effective and will be able to capably resolve issues at a senior level and take on new challenges.
Our new fundraising strategy is called ‘Three Giants’ to focus our income generation work on protecting and strengthening on the three vital areas of the Poppy Appeal, our Individual Giving and Legacy activities. You’ll be joining a welcoming and capable team focused on serving the thousands of beneficiaries who need our help every day.
This is an extraordinary opportunity to join the leading Armed Forces charity and help to deliver evolving fundraising programmes that will raise donations today and also provide longer term opportunities to help fund our much-needed welfare services in the years ahead.
If this opportunity sounds right for you and you have the experience and skills to help us achieve fundraising growth and development, then we’d love to hear from you today. If you want to learn more about the role, we’ll be delighted to tell you more.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 28th April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About our team:
Fun runs, sky diving, fetes, sponsorship, donations, supporter relationships…we fundraising folk love to prove the difference we make.
We’re small enough to be a close-knit team where you can see the difference your projects make to the care we give every day, yet big and ambitious enough for you to grow and explore new fundraising events and techniques, as well as support you with training, opportunities and fantastic wellness benefits.
Discover the difference you can be.
About the role:
Reporting to the Community and Events Lead, you will be part of a friendly team whose aim is to raise money from community and events fundraising activities. Proactively managing projects, building relationships with individuals and groups within the community is key. Along with focusing on maximising opportunities from existing supporters, you will work to harness and support new ideas and partnerships to grow this vital income stream.
About you:
For you the supporter is key, whether they’re a running in a marathon, holding a tea party, or taking part in an international sponsored bike ride.
You’ll be enthusiastic, have strong verbal and written communication skills and some experience working in charity fundraising and of community fundraising - voluntary or paid. Above all, you’ll need to be passionate about community fundraising.
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference, we also offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Training support and development opportunities
- Free onsite parking
- Subsidised meals at onsite canteen
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- Excellent changing facilities (with showers)
- Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work
If you’re a flexible thinker, share our values, and are looking for a dynamic role in a supportive and inclusive environment, we’d love to hear from you!
The difference is you.
About Princess Alice Hospice:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. We need to raise over £10million a year to provide our free palliative and end of life care services.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
Please note interviews will be conducted on a rolling basis, to meet the requirements of the urgency of role.
The opportunity:
Battersea’s multiple award-winning Income Generation department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, they provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Within this department sits the Challenge and Public Events team who deliver challenge events, including charity places in the London Marathon and Royal Parks Half Marathon, and our multiple award-winning Muddy Dog Challenge series.
This team is looking for someone to join them as a Challenge and Public Events Assistant on a 6-month contract, to be the first point of contact for fundraising products, In-Celebration and community supporters, as well as our carol concert attendees, delivering exceptional supporter care and building long-lasting relationships. They will also provide administrative support to the Senior Challenge & Public Events Officers to deliver a portfolio of fundraising events and activities, as well as take the lead on small projects.
This will be a rewarding opportunity to play a role in giving the dogs and cats in our care a better life, and we are looking for someone who has experience of delivering outstanding supporter/customer care, is able to work collaboratively with colleagues from other teams, and has a full, valid UK driving license and is confident driving vans and other vehicles.
Please note that this role is a 6-month fixed term contract.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2024
Interview date(s): w/c 20th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Programme Officer role will report to the Programme Manager and sit within the Programmes Team.
The Programme Officer will be responsible for coordinating and delivering a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget and achieve the desired outcomes and objectives for both the partners and the young people.
You will support others within your team to deliver high quality programmes from programme initiation through to evaluation that will directly contribute to the company's growth strategy and impact.
The Programme Officer will also be a key member of the department and contribute to systems and maximising efficiency, delivering programme coordination to an excellent standard that produces high impact for our young people and partners.
In this role, you will work closely with our Youth Ambassadors, Facilitator Team and Digital Communications and Marketing team.
The client requests no contact from agencies or media sales.
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and is due to go live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing.
As a Adviser (Housing and Welfare Benefits) you will be responsible for providing specialist support to older people, their families and carers through our advice service with their enquiries relating to housing and welfare benefits as well as providing generalist level support on a range of issues through our duty service.
You should you should have in depth, specialist level knowledge of Housing or Welfare Benefits (ideally both) as they relate to older people, experience of working within an high volume advice setting and advice supervision framework such as the AQS framework.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Salary information:
Hybrid working in London: £32,682 per year, increasing to £33,600 after 6 months and £34,493 after 12 months Pro-rata if part-time
Homebased (with regular travel to London): £29,453 per year, increasing to £30,267 after 6 months and £31,054 after 12 months. Pro-rata if part-time.
Application Process:
To apply, please sit our website to submit via CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by clicking the Apply Online button below (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A basic DBS Certificate will be required for this role.
Closing Date: 6th May
Interview Dates:
First Round: 15th or 16th May, Second Round: 22nd May
The client requests no contact from agencies or media sales.
Grant Support Executive
£24,000-£27,000 (dependent on skills and experience) plus generous benefits
Opportunities for full-time permanent roles
Location – Hybrid working split between the Foundation’s office in London and home.
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
To help us with this important mission, we currently have vacancies for Grant Support Executives. Our Grant Support Executives form part of a pro-active, centralised function who support each other and work together to deliver the greatest impact wherever it’s needed the most.
The role includes carrying out the assessment of capital and revenue grants; preparing and formatting assessment reports, drafting offer letters, processing claims and ensuring key information is captured within internal systems; connecting with applicants to arrange monitoring and evaluation meetings; and working together as part of a united team to provide administrative support across the Foundation - always delivering high levels of customer service.
About the Football Foundation
Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.
The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.
What are we looking for?
We would love to hear from you if you have an understanding of grant application processes and governance, coupled with knowledge of how sport can be used for community benefit. You will also need experience of working with office administration systems, delivering effective administration support to a varied team, and communicating with colleagues and customers remotely.
We’re looking for a team player with a keen attention to detail and strong organisational skills who takes pride in delivering excellent customer and administrative service.
You don’t need to follow football to apply, but it is expected that you appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £24,000 - £27,000 per annum, dependent on relevant skills and experience.
You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs @ footballfoundation. org. uk
How do I apply?
To apply, please follow the steps outlined below:
1. Please send the following to jobs @ footballfoundation. org .uk
o CV
o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying.
The closing date for applications is: Friday 17 May 2024 at 09:00
First interviews are currently scheduled for 23 & 24 May 2024.
Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
Clinical Supervisor
Permanent
Part-time 17.25 hours scheduled over a 7 day period Sunday to Monday, including occasional Bank Holidays
Home Based
£27,846 (based on 17.25 hours per week)
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role, you will offer clinical supervision to the Macmillan Support Line teams including advisers, nurses, line managers, service knowledge specialists and other groups and individuals as needed. As part of their continuing professional development, you will enable colleagues to reflect on their practice in supporting people affected by cancer while maintaining their own wellbeing.
You will be part of a team of 3 part-time clinical supervisors and will be given opportunities to feedback on recurrent themes to the organisation. You will learn about organisational wellbeing and be a key part of a team capable of working in an emotionally challenging, fast paced, live contact centre environment.
You will be running regular small group supervision sessions (approximately 3 per day) for 1hr 15’ each, managing a caseload of approximately 25 groups monthly. You will also offer individual supervision where needed.
About you
The successful candidate will demonstrate the following skills and experience:
- You must hold one of the following qualifications: Clinical Supervision Level 6 or above; accredited Counsellor or Psychotherapist (British Association of Counselling and Psychotherapy, UK Council for Psychotherapy, Health Professionals Council)
- Your experience of delivering both 1-1 and group supervision virtually will be essential
- Experience of delivering supervision to colleagues who provide a live, frontline, fast paced health related service is desirable
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Sunday 28th April 2024
First interview dates: May 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
The purpose of this role is to provide efficient and comprehensive administrative support to the joint directors of development and engagement (D&E), and director of policy and strategy (P&S). This would be an ideal role for a well-organised and enthusiastic candidate who is looking for the next step in their business administration career. The post-holder will also work closely with colleagues in the chair’s, chief executive’s, deputy chief executive’s and other directors’ offices, and will be a key member of a busy, but collaborative, executive support team (EST).
The director of D&E and the director of policy and strategy work across the organisation and with multiple external stakeholders to forward the work of NHS Providers on behalf of our members. The post-holder must be a team player with an ability to work flexibly across the organisation, prioritising and managing their own workload amid conflicting demands and busy work periods. Excellent judgement and discretion, and an ability to promote a positive image to both internal and external stakeholders, are essential.
The client requests no contact from agencies or media sales.