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158 Governance and policy officer jobs

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Top job
Citizens Advice Bury & Bolton, Multiple Locations (Hybrid)
£39,000 - £44,000 per year
Head of Partnerships, Data & Impact (35 hours per week)
Posted today Apply Now
Top job
South London Refugee Association, SW16, London (Hybrid)
£67,500 per year
Lead our dedicated team to deliver vital support for South London’s migrant community.
Posted 5 days ago
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International Health Partners, Holborn (Hybrid)
£39,000 - £46,000 per year (pro-rata for part time)
Want to use your charity finance & resource management skills to help a dynamic organisation send medicines to people who really need them?
Posted 6 days ago Apply Now

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TPP Recruitment, London, England (Hybrid)
£40000 per annum
Posted 2 weeks ago Apply Now
Citizens Advice Stevenage, Multiple Locations (On-site)
£45,000 - £55,000 per year
We are looking for a Head of Finance & Business Support, to lead on financial governance, business support operations, and compliance.
Posted 2 days ago Apply Now
Closing in 3 days
Age UK Gateshead, Gateshead (On-site)
£55,000 - £60,000 per year
Posted 6 days ago Apply Now
Harris Hill Charity Recruitment Specialists, London (Hybrid)
circa £70,000 p.a.
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Greyhound Rescue Wales, Remote
£32,000 p.a (F.T.E), pro rated to £12,800 p.a
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Closing in 5 days
Project 21, Suffolk (On-site)
£55,000 - £60,000 per year
Posted 3 weeks ago Apply Now
Closing in 6 days
Universify Education, Multiple Locations (Hybrid)
£27,500 - £31,000 per year
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Closing in 6 days
Diocese of Liverpool, Liverpool (On-site)
£45,500 per annum
The postholder will be responsible for leading and promoting safeguarding across Liverpool Cathedral
Posted 1 week ago
Bevan Foundation, Merthyr Tydfil (Hybrid)
£51,519 - £57,980 per year (pro rata salary £41,215 to £46,384 per year)
Lead the Bevan Foundation’s poverty policy work and deputise for the CEO during a maternity cover opportunity.
Posted 6 days ago
Page 2 of 11
Bolton, Greater Manchester (Hybrid)
Bury, Greater Manchester
£39,000 - £44,000 per year
Full-time
Permanent

Using Anonymous Recruitment

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Job description

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high-quality advice face to face, over the phone and digitally. 

There’s no ‘average’ case – our advice is tailored, but our standard of excellence is identical for every client. You will play a key role in ensuring that our services are community focused, impactful and sustainable. 

As a newly created position, this role offers a unique opportunity to shape its direction, innovate, and directly define its success. You will operate with high levels of autonomy, while being fully backed and championed by Trustees and the wider Senior Leadership Team (SLT), consisting of:
 

  • Chief Executive Officer 
  • Head of People, Culture & Resources
  • Head of Advice Standards & Delivery
  • Head of Partnerships, Data & Impact.
     

The Head of Partnerships, Data & Impact will provide strategic leadership for CABB’s generalist and community-based advice services, while driving organisational growth through strategic partnerships, data analytics and social impact storytelling. This role bridges operational delivery with external system integration, using hyper-local data to ensure our services directly meet the evolving needs of residents in the specific communities where help is needed most. By leveraging client insights to drive Research & Campaigns activity and inform strategic funding bids, you will articulate our organisational impact using partner-aligned terminology – translating advice outcomes into language that directly resonates with health, statutory and VCSE stakeholders (such as health inequalities, demand management, Marmot principles, and prevention) – to build strong, collaborative pathways.
 

Key elements and tasks within this role include:

  • Data insight & impact strategy development with organisational data analysis, trend forecasting, research & campaigns and evidencing social return on investment. Leverage client data to produce high-impact insight reports, drive local, regional and national campaign work.
  • Shape the future of service delivery by embedding sustainable ways of working, processes and performance frameworks, leading evidence-based recommendations that support CABB’s long-term operating model and growth ambitions, to meet client demand. 
  • Collaborate and build relationships across VCSE/statutory, health and wider systems, including colleagues across CABB and wider stakeholders, build positive and professional relationships with partners and contract/ funder relationships within the scope of this role. Foster positive relationships with Head of Advice Standards & Delivery, and wider SLT, deputising as required.
  • Support community & generalist services through senior oversight of generalist advice teams and managers, but frame responsibilities around high-level service performance, governance and client outcomes, aligned to advice standards. 
  • Drive service improvement & innovation using data and technology to support continuous improvement, contribution to organisational strategic pillars and values. 

Equality, Diversity, Inclusion & Belonging (EDI&B):

We believe inclusion is a social justice issue - a principle that underpins our EDI&B work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities. 

Benefits

We value the people who work here. The following are included within the employee remuneration packages as standard;
A flexible 35 hour working week (for full time employees)
Generous holiday entitlement – starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time
Additional day off for your birthday
5% employer contribution pension scheme
Access to 24/7 confidential telephone counselling and structured counselling support
Access to online GP and telephone counselling services
Enhanced family friendly leave and occupational sick leave
Access to ‘Blue Light Card’ and other charity discount schemes

Application resources
Organisation
Citizens Advice Bury & Bolton View profile Organisation type Registered Charity Company size 51 - 100

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year.

Posted on: 07 September 2026
Closing date: 17 September 2026 at 19:00
Tags: Advice / Information, Policy, Advocacy, Partnerships

The client requests no contact from agencies or media sales.