Graduate business support officer jobs
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Chelsea or Sutton (with 1 day a week working from home)
About Us
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.
What You’ll Be Doing
As our Individual Giving Assistant – Supporter Retention & Development, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to retain and maximise the lifetime value of our supporters. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:
- Responding to supporter enquiries by phone and email, ensuring all queries are handled efficiently and with care
- Thanking donors and personalising communications to build strong relationships
- Accurately recording and processing donations, including “in memory” gifts, and updating supporter records on our database
- Supporting the delivery of fundraising campaigns, including creating timing plans, checking data, and monitoring stock levels
- Managing invoices and supporting the team with administrative tasks
- Working with colleagues and volunteers to deliver the best possible supporter experience
What We’re Looking For
You’ll be an enthusiastic team player with:
- Excellent organisational skills and attention to detail
- Strong interpersonal and communication skills, both written and verbal
- The ability to prioritise, manage multiple tasks, and meet deadlines
- A proactive, flexible approach and willingness to support the team as needed
- Good working knowledge of Microsoft Office (experience with customer databases is desirable)
- Commitment to providing outstanding supporter care and working in a supporter-focused environment
Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.
Why Join Us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
- 27 days annual leave (rising with length of service), plus UK bank holidays
- Up to 6% employer pension contributions (increasing with service)
- Enhanced maternity and adoption pay
- Life insurance and employee assistance programme
- Flexible and hybrid working options (work from home one day a week)
- Access to subsidised staff restaurants, wellbeing initiatives, and more
- Bright, modern offices in Chelsea and Sutton, with excellent transport links
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.
Please submit a cover letter highlighting how you meet the person specification along with your CV. Applications without a cover letter will not be considered.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
The Community Engagement Officer will play a pivotal role in delivering Alzheimer’s Research UK’s Dementia Community Champions (DCC) programme. Launched in 2022, the programme empowers volunteers to share dementia information within communities that are under-served in terms of access to health information and research, and at higher risk of being affected by dementia. The programme has to date focused on South Asian communities in Leicester, Nottingham, and Derby. In 2026, it will expand to include Black African and Black Caribbean communities in East London. As the programme continues to grow, the Officer will have significant scope to support, shape, and develop this important area of work.
Dementia Community Champions are volunteers trained by Alzheimer’s Research UK to deliver events in their communities to increase knowledge and understanding of dementia, brain health and dementia risk factors. They also emphasise the importance of taking part in research in their local communities.
They do this by:
- attending and completing training in dementia, risk factors, and dementia research run by the core ARUK team.
- holding events within their communities to share dementia information.
- sharing leaflets and other resources.
- speaking to local people about their experience of dementia and signposting them to appropriate information and opportunities.
This role will be known internally as Dementia Community Champion – FTC*
Key Responsibilities:
Day to day support of volunteers
· Assist in the recruitment and management of new DCC volunteers, ensuring a smooth onboarding process and volunteer journey.
· Act as a point of contact for DCC volunteers, providing guidance, support, and timely responses to their enquiries.
· Empower volunteers by helping them build skills and confidence to talk about dementia and dementia research, and to engage effectively with their audiences.
· Plan, facilitate, and deliver monthly online meetings. This includes coordinating with volunteers, arranging logistics, addressing queries, and liaising with internal stakeholders.
Comprehensive admin support
· Provide comprehensive administrative support for the programme, including assisting volunteers in organising and evaluating their events.
· Collect key metrics from the programme to monitor progress and evaluate activities.
· Maintain relevant files and documents, ensuring accurate recording of data and adherence to GDPR.
· Ensure activities comply with ARUK’s branding and style guide.
Support the delivery of Dementia Community Champions in underserved communities.
· Assist in the development and delivery of DCC training and ongoing support to volunteers to hold their own events.
· Act as a champion for DCC across Alzheimer's Research UK, effectively communicating the importance, successes and challenges of the programme. Share insights and support colleagues across ARUK in their efforts to reach underserved communities.
· Collaborate with the DCC Manager to produce ongoing evaluation of the programme. Proactively suggest new initiatives and continuous improvements.
What we are looking for:
· Science graduate or equivalent level of education (biomedical or biological subject) or relevant work experience
· Experience of discussing health or research with the public.
· Experience of communicating complex health information in a simple and accessible way.
· Awareness of current topics in dementia and dementia research
· Demonstrated experience in providing comprehensive administrative support for programmes or initiatives.
· Experience of working with and supporting volunteers.
· Project and events coordination experience.
· Effective written and spoken communication skills.
· A confident, friendly, and professional attitude; would feel at ease representing the charity to a range of audiences.
· Willingness and ability to travel independently in the UK and occasionally to work outside of regular office hours when needed.
· Ability to manage multiple tasks, prioritise responsibilities, and meet deadlines effectively, especially in a fast-paced environment.
· The willingness to learn and understand about dementia and dementia research and be able to use learning to effectively train others on topics of diagnosis, treatment and prevention.
· Willingness to work collaboratively with colleagues across different departments, as well as external stakeholders and volunteers, to achieve common goals.
· Openness to adapting to changing circumstances and priorities, as well as flexibility in approach when working with diverse communities and volunteers.
· Ability to understand and empathise with individuals affected by dementia, as well as volunteers who may have personal connections to the cause.
· Dedication to promoting diversity, equity, and inclusion within the programme and ensuring that all volunteers feel valued and respected regardless of their background.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Job Title: Operations Manager – Osborne Partnership
Hours: 37.5 hrs per week (full time equivalent).
Salary: £53,508 dependent on qualifications
Responsible to: Chief Executive - Senior Management Team (SMT)
Responsible for: 4 x Senior Service Managers
3 x Service Managers
Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.
Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.
Overall purpose:
To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.
To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.
To ensure that the service is:
- Properly monitored and utilising an internal database for the recording of information (Storii);
- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);
- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;
- Serviced by managed, trained and motivated staff;
- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.
Role:
To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.
Main Duties:
1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.
2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.
3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.
4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.
5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.
6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.
7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.
8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.
9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership
10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.
11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.
12. To identify personal development opportunities and requirements as dictated by the role.
13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive.
14. To undergo training necessary in relation to the requirements of the post.
15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.
N.B. As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).
Job Title: Operations Manager
The following skills, experience and qualities are required for the position of Operations Manager:
ESSENTIAL
1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.
2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution
3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.
4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.
5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.
DESIRABLE
1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).
2. Ability to break down tasks into achievable steps for an individual with learning difficulties.
3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.
4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.
5. IT skills.
6. Full driving license.
The client requests no contact from agencies or media sales.
KCBNA is an outstanding organisation that exists to tackle inequality, create opportunities and transform lives. Our award winning youth provision needs an outstanding youth service manager with excetional skills.
Role Overview
As the Youth Service Manager, you will lead KCBNA’s youth provision for young people within the KCBNA youth centre, King’s Cross and surrounding areas. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities.
Key Responsibilities
Programme Management:
· Lead the design and delivery of KCBNA’s diverse range of youth provision.
· Ensure all evaluation reports required by the funder is completed in a timely manner liaising with the dedicated Grants officers.
· Develop and deliver engaging workshops, training sessions, and mentoring opportunities for young people.
· Ensure a seamless transition for young people.
· Take the lead on specific projects to grow and evolve youth work in line with the organisation’s strategy.
Team Leadership:
· Line manages the Youth workers.
· Recruit, train, and manage young volunteers.
· Oversee induction, training, development, and performance management of team members.
Safeguarding and Risk Management:
· Manage day-to-day safeguarding responsibilities and report to the lead safeguarding manager.
· Conduct health and safety risk assessments to ensure safe programme delivery.
· Enhanced DBS check is required
Budget and Resource Management:
· Oversee six-figure budgets, develop management accounts and collaborate with the Finance officer.
· Ensure the effective management, maintenance and up keep of the youth centre in liaison with the KCBNA admin support officer.
Partnership Development and Fundraising:
· Write funding bids and develop partnerships with corporates and stakeholders in Camden working collaboratively with the Chief Executive and Fundraising support member.
· Design and create engaging resources.
· Lead focus groups and identify opportunities for new programmes.
· Work with the youth team and KCBNA team to create content for social media and the website.
Monitoring and Evaluation:
· Use impact feedback and evaluation data to drive programme improvement.
· Produce clear, insightful reports for internal use, stakeholders, funders, and the Trustee Board.
General Duties:
· Maintain high standards across all programmes, ensuring alignment with London Youth quality assurance.
· Be prepared to deliver services across weekends, evenings, and during Holiday periods.
· Review and improve youth programmes using feedback surveys from young people and service users.
· Carry out other reasonable duties as requested by the line manager to support the smooth running of the charity.
The client requests no contact from agencies or media sales.
The Finance Officer will be a new role for The Christie Charity (Charity) and a fantastic opportunity for an individual looking to work for a fast moving, growing organisation. Everything we do is geared to supporting the renowned Christie NHS Foundation Trust to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology, ensuring they have the best possible experience.
We are looking for a dynamic and enthusiastic self-starter to support the Head of Finance, and Funds and Finance Business Partner with the following:
- The financial management of the Charity’s funds and individually funded projects; and
- The financial control and administration of The Christie Charity group including, but not limited to, The Christie Charity and its two wholly owned subsidiaries (The Christie Trading Company Limited and Northern Pathology Developments Limited).
You will be joining The Christie Charity at an exciting time as we seek to diversify the Charity’s income streams through use of innovative social investments and strategic commercial ventures. This position provides an excellent opportunity to develop a deep understanding of charity and commercial finance within a dynamic and purpose-driven organisation.
Financial management
In relation to the financial management of the Charity’s funds, you will support the Finance and Funds Business Partner in ensuring designated named funds comply with governance requirements and are utilised in accordance with their Terms of Reference. In relation to the financial management of individually funded projects, you will support the Finance and Funds Business Partner in monitoring spend against budgets through accountability mechanisms agreed with The Christie NHS Foundation Trust finance team.
Financial control and administration
You will play a key role in ensuring robust financial control across the Charity group. This is a hands-on role where you will be responsible for tasks such as ensuring timely and accurate reconciliations are completed and addressing any variances or discrepancies as part of month-end processes or preparing month-end management accounts for review by the Head of Finance. You will be supporting the Charity’s aim of maintaining strong governance across both charitable and commercial operations.
Additional information
The Finance Officer is a newly created role that marks an exciting step in the Charity’s transition toward greater in-house financial management. Previously managed under a service level agreement with The Christie NHS Foundation Trust, key aspects of financial management are now being brought into the organisation to strengthen control and governance.
Day-to-day financial transaction processing will continue to be delivered by The Christie NHS Foundation Trust during the initial months of the role, therefore, the postholder will be expected to work closely and collaboratively with their finance team to ensure seamless operations and continuity across the Charity group. These are anticipated to transfer to the Charity group with the postholder taking on a subset of these responsibilities within the first year in post.
This post would suit an individual who enjoys working in a dynamic, evolving environment, where responsibilities may shift in response to organisational priorities. The postholder must be comfortable navigating ambiguity, demonstrating flexibility, initiative, and a proactive approach to problem-solving.
The postholder will also provide support to the team on an ad-hoc basis as required and deputise as appropriate.
The role follows a hybrid working model and involves working from our Withington office 2 - 3 days per week.
Interview and assessment
Interested applicants should submit a cover letter describing their motivation for applying and suitability to the role (up to 2 A4 pages) along with their up to date CV.
Potential candidates will be invited to a two-stage interview and assessment. Provisional dates for first-stage interviews and assessments are 20th January and 22nd January 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Beyond Reflections is a charity supporting the needs of Trans+, Non-Binary people including friends and allies. We are looking for an inspriing person who can continue to grow and develop the charity so it continues to advance and improve its impact and sustainability - a full job lack is avalable.
More details can be found at our website where a job pack has full details
About Beyond Reflections
Beyond Reflections is a UK charity providing dedicated mental-wellbeing support to Trans+ people, as well as to their families,
friends, and allies. We offer a combination of group support, one-to-one services, and therapeutic interventions delivered by experienced case workers, counsellors, and therapists.
Our work spans both online and in-person settings, ensuring support is accessible, confidential, and rooted in compassion.
From facilitated support groups and tailored counselling to mentoring, safe social spaces, and specialist guidance, we aim to meet people where they are and provide the right help at the right time.
We play a wider role in strengthening inclusion across society. Our training and development programmes, which have been delivered to organisations such as the CPS, Hampshire Police, B&Q, and the University of Southampton, focus on Trans+ awareness, allyship, leadership coaching, conflict resolution, and policy development. All income from this work goes directly into our hardship fund, enabling us to support those who would otherwise be unable to access help.
Volunteers are an essential part of our organisation. They contribute across support services, events, administration, and governance, bringing a wide range of lived experiences and skills. We provide a supportive environment for volunteers to grow, develop, and contribute to meaningful change.
Our Services
Support Groups and Community Spaces
One-to-One Support
Therapy and Counselling
Mentoring
Practical Support
Job Description and Person Specification
Please read this job description and person specification carefully to help you write your cover letter and tell us how you meet our requirements for the role. We are looking for potential from applicants. Job TItle Chief Executive Officer (CEO)
Salary £40,000 - £52,000 per annum (FTE)
Hours 0.8 - 1 FTE, with some flexibility required to meet organisational needs.
Location Southampton, 3-4 days in the office with options to work remotely when required.
Reports To Board of Trustees
Responsible For Members Coordinator and Admin, Volunteer Coordinator, Revenue Coordinator, Therapeutic Lead. Contractors, including Supervision Lead, Bid Support and Social Media/PR.
Job Description
The Chief Executive will provide clear, compassionate, and forward-looking leadership that strengthens Beyond Reflections’ impact and ensures our services remain safe, accessible, and responsive to the needs of the Trans+ community. They will translate the Board’s vision into organisational strategy, oversee effective operations, and build a culture rooted in our values of respect, inclusion, and empowerment. They will be responsible for guiding the charity through a period of growth in response to increasing demand. This includes developing partnerships across the charity and public sectors, driving financial sustainability, supporting staff and volunteers, and ensuring our services maintain the highest standards of quality and safeguarding.
Key Responsibilities
Strategic Leadership & Organisational Development
● Lead the delivery of the charity’s strategic plan, ensuring the organisation remains responsive to the needs of the Trans+ community.
● Identify opportunities for growth, innovation, and collaboration across the sector.
● Translate strategic priorities into clear operational objectives and measurable outcomes.
Governance, Risk & Compliance
● Act as the primary link between the Board of Trustees and the organisation, ensuring clear communication and timely implementation of Board decisions.
● Ensure full compliance with charity law, safeguarding requirements, quality standards, and regulatory obligations.
● Provide clear, accurate reporting to the Board to support effective governance and decision-making.
● Maintain strong organisational risk management and business continuity processes.
Operational Leadership & Service Delivery
● Oversee high-quality delivery of all services, including support groups, counselling, therapy, mentoring, training, and volunteering programmes.
● Lead and support the senior management team (e.g., Operations, Therapeutic, and Fundraising leads) to ensure effective operational oversight.
● Promote continuous improvement, data-informed decision-making, and consistent service standards across online and in-person provision.
People, Culture & Wellbeing
● Foster an inclusive, trauma-informed, and person-centred organisational culture that reflects the charity’s values.
● Recruit, lead, and develop staff, ensuring strong performance and wellbeing.
● Support and integrate volunteers across service delivery, promoting engagement, recognition, and effective practice.
External Relations & Partnerships
● Act as an ambassador for Beyond Reflections, representing the charity to funders, partners, policymakers, statutory bodies, and the media.
● Build strategic partnerships, including collaboration with broader LGBTQIA+ organisations and health/social care providers.
● Advocate for Trans+ people, contributing to policy, awareness, and sector development.
● Ensure member voices inform organisational decisions and strategic direction.
Finance, Fundraising & Sustainability
● Lead financial planning, budgeting, and stewardship to ensure sustainability and value for money.
● Grow diversified income streams, including unrestricted funding, grants, training revenue, and corporate partnerships.
● Maintain relationships with funders, commissioners, donors, and commercial partners.
Person Specification
We know that no candidate will meet every single requirement in this pack, and we strongly encourage you to apply even if you’re unsure you tick every box. If you share our values, bring relevant experience, and feel motivated by our mission, we’d be very glad to hear from you.
Essential Desirable
Significant senior leadership experience, preferably in the charity, social care, or mental health sectors.
Lived experience as a trans, non-binary, or gender-diverse person, or personal experience connected to the Trans+ community.
Deep understanding of issues facing trans+ (gender-diverse) communities, or lived experience.
Experience in designing or delivering training programmes for organisations.
Proven track record in strategic planning, financial management, and fundraising.
Experience of mental health or therapeutic service delivery.
People-management skills: experience managing teams, developing staff, and supporting volunteers.
Network of relationships in the LGBTQIA+ sector, statutory bodies, or philanthropic funding landscape.
Excellent communication and stakeholder-engagement skills, including public speaking, advocacy, and partnership building.
Experience scaling organisations, diversifying income, or developing trading/social enterprise models.
Strong governance knowledge and experience working with or reporting to a Board of Trustees.
Understanding of digital transformation and digital service delivery.
Commitment to safeguarding, equality, diversity, inclusion, and trauma-informed practice.
Experience overseeing remote, hybrid or multi-site teams.
Demonstrated ability to lead in emotionally complex environments and maintain professional boundaries.
Familiarity with commissioning processes and local authority partnership models.
How to Apply
Submitting an application
To apply for this role please submit your CV and a cover letter to us
Your cover letter should address the following questions and be no longer than one A4 page:
1. 2. Why do you want to be part of Beyond Reflections?
How do your skills and experience meet what is set out in this Job Description?
To be considered for the role you must submit your application by the deadline. We want to see people at their best and so of course will make any reasonable adjustments relating to long-term conditions or disabilities that you need to help you perform at your best. Please let us know if this applies to completing your written application. We also ask you to let us know when submitting your application if you have any requirements for accessibility-related adjustments if you are selected for an interview.
Interviews
First-round interviews will take place in the week commencing 9th February 2026 and will take place online. Second-round interviews will take place w/c 16th February, where you will be asked to give a presentations to Trustees. If you are successful through these stages, you will be invited to the BR offices during the week of 23rd February. If you will be unavailable for any of these dates please mention this in your application email. These dates may be extended subject to the number of applications.
References and eligibility checks
Once we have identified a preferred candidate via the interview process, we will carry out reference checks and legally required checks of eligibility to work in the UK before making a final job offer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.
To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, STEM Ambassadors programme, and a suite of enhancement and enrichment activities.
Reporting to the Project Lead, the Account Management Officer will manage relationships with STEM Learning’s valued funders while working to ambitious targets, ensuring they have an exceptional experience. Please note that this is a 12-month FTC maternity cover role.
This role will be mostly home-based, with one office day per month (travel costs covered) at either London (City) or York University (walking distance from York city centre). Travel for meetings will be expensed. The National STEM Learning Centre based at York University is a unique and impressive teacher CPD venue, mirroring the modern classroom and laboratory facilities, as well as housing their inspirational resources centre.
About the role
Key responsibilities for the Account Management Officer role include:
- Stewardship of Funders: Manage and streamline communications with STEM Learning’s growing group of funders.
- Creative Engagement: Develop innovative ways to engage with funders, including strategic partnerships, commercial activities, and employee engagement through the STEM Ambassadors programme.
- Effective Communication: Correspond with funders using creative and engaging methods.
- Creating “Wow” Moments: Build personal connections between funders and STEM Learning’s mission.
- Collaboration: Work with internal stakeholders to ensure effective partnership delivery.
- Impact Evidence: Leverage STEM Learning’s impact evidence and collaborate with the Evaluation Team.
- Growth and Renewals: Ensure the growth and renewal of existing partnerships.
- New Partnerships: Work with the Fundraising Development team on pitches and ensure a smooth handover of new wins.
About you
Ideal skills and experience:
- Track record in building and sustaining exceptional relationships with supporters and funders
- Strong organisational skills, enthusiasm and tenacity
- Excellent communication skills and collaboration are a must
- Specialist knowledge of the trends and developments in the sector completed through relevant training is desirable. In the role, you will need to stay up to date on relevant press and industry news.
- You’ll also be an outstanding advocate for STEM Learning and the ENTHUSE Charity, embodying their values: Sustainable – Innovative – Proactive
- If you are a proactive and innovative individual with a passion for STEM education, we want to hear from you!
Employee benefits
STEM Learning offer an exceptional employee benefits package, including:
- 30 days annual leave plus bank holidays (up to 5 days leave can be carried over to the following leave year)
- Excellent pension scheme with employer contributions of up to 15%
- Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
- Annual salary review
- Electric Car Benefit Scheme via Tusker
- Interest-free season ticket loan
- Discounted gym membership and shopping discounts
- Gourmet Society and tastecard dining cards (incl. 2 for 1, 50% off food bill and 25% off total bill)
- Kids Pass
- Employee Assistance Programme
Interviews will be conducted on a rolling basis, so please apply ASAP. Suitable candidates will be invited to a screening call where a detailed brief will be shared.
STEM Learning are partnering with QuarterFive for this appointment.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary - £41,445 - £48,352
Hours - Full-time
Benefits - Excellent package including 27 days annual leave + bank holidays
We believe that people’s sight matters and wish to strengthen our committed and passionate team by appointing a grants officer to our grants and research team.
We are the main grant-making and fundraising charity for Moorfields Eye Hospital NHS Foundation Trust (Moorfields) and its academic partner UCL (in particular the UCL Institute of Ophthalmology), two world-leading institutions. The majority of our support funds innovation and research into eye health, and we have an emphasis on building capacity and developing the careers of researchers and clinicians.
We have ambitious plans. We have put into action a five-year business plan that is supporting our growth from raising and funding around £6 million annually to becoming a £10 million a year charity.
This is an exciting opportunity for a grants officer to bring enthusiasm and experience to our dedicated team, following robust and effective processes to select and award the most impactful projects and programmes, and collaborating with a number of varied stakeholders.
About the role
You will be joining a friendly and supportive grants and research team who are committed to ensuring the charity has robust grant making mechanisms to determine best use of charitable funding together with monitoring and evaluating projects and programmes.
You will be the primary point of contact for applicants and other stakeholders throughout the grant management process, ensuring they are supported and managed in a professional and timely manner. This would include communicating feedback to applicants on funding proposals following decision making. You will support development of content that advertises funding opportunities and showcases the impact of the charity's funding.
Our close proximity, and working relationships, with Moorfields and its academic partner UCL (in particular the UCL Institute of Ophthalmology) are very important to this role. A successful candidate will enjoy working with academics, clinicians and other hospital staff, supporting their engagement with, and applications to, our funding programmes.
About you
You will have ambition to develop or expand your career in grants management within a growing grant-making charity. You will have a qualification in a biomedical sciences/health subject.
- You will also have research experience in an academic or clinical setting and an understanding of research funding processes in a grant-making charity.
- You will be an excellent communicator, able to build confident working relationships at all levels. An ability to network and liaise with scientific, clinical and research communities will be key to your success in this role.
To apply
Your application should include your CV and your cover letter response (up to 500 words in total) to the following questions:
› What attracts you to this role and Moorfields Eye Charity?
› How your experience applies to this role?
If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you.
The closing date for applications is Monday 19 January 2026.
Interviews are expected to be between 2 and 13 February 2026.
The client requests no contact from agencies or media sales.
About the Job
Sophie Hayes Foundation (SHF) is a small but mighty charity, empowering women survivors of modern slavery and exploitation. It is an important time at SHF. Our new strategy ‘Sustainable Freedom from Modern Slavery’ launched in 2024 and this role is essential for the delivery of the strategy and ensuring that survivors of modern slavery, human trafficking, and exploitation have access to the support and opportunities they need to achieve their aspirations, independence and a positive future. With soaring numbers of referral to the NRM and thousands more victims living in fear of a hostile environment, this has never been more important than now.
At the heart of Sophie Hayes Foundation’s work will be the support to and empowerment of survivors of modern slavery and human trafficking and this role is critical to survivors’ journeys to sustainable freedom. We are increasingly aware of the precarity faced by survivors, especially during transitions moving on from support and at points of decision making from the NRM or Home Office.
Alongside a small, friendly and dedicated team, you will build pathways of support for a range of participants who are supported by SHF through connecting them to other community organisations. Your role will include assisting them to access safe accommodation, community support, mental health support and access to finances.
You will champion the voices of survivors through the work of the organisation, working with colleagues in CREW, our survivor network, to provide continued support to survivors’ long term.
About the Role
- Conducting initial welcome calls to participants to assess their needs and desired pathway into SHF
- Host Monthly 121 Check-ins with participants who don’t have support workers and during those sessions signpost to long-term support to widen their community support. Writing support letters when needed
- Actively engage with local, regional, and national partners and anti-slavery networks to build and maintain partnerships for survivor referral pathways to other organisations
- Work alongside the CREW Co-ordinator to run events which foster connection within our CREW network, such as a monthly coffee morning
- Support in the facilitation of in-person sessions whether CREW or part of the Programme delivery.
- Support in the facilitation of Programmes and CREW events
- Ensure highest levels of Safeguarding, compiling safety plans for participants and carrying out risk assessments where necessary.
- Accurate data input to and management of internal monitoring and finance systems, working closely with the Head of Programmes to analyse trends and contribute to reporting.
- Contribute to centring survivor perspectives in the work of Sophie Hayes Foundation by sharing and channelling learning from programme delivery to colleagues.
- Other duties which may arise under the implementation of the new strategy, as directed by the Head of Employability Programme.
About You
This role would suit someone who is passionate about supporting others and empowering them to take the next steps in their journey.
You may have prior experience as a teacher, caseworker or charity coordinator.
We are looking for a team member who is organised, efficient, reliable, empathetic and ready to get stuck in helping across our range of survivor services.
We welcome applications from individuals with a range of skills and experience drawn from their professional and personal lives, including those who may have lived experience of modern slavery, human trafficking and exploitation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The SMCA, a small charity, runs a successful community Hub. We have a small staff team who deliver a range of exciting activities, events and projects. We work hard to ensure that there is something on offer for everyone in the community and are constantly developing new and exciting programmes.
We are looking for an exceptional individual to join us. Experience in community development, working with children and young people or seniors is welcomed, but most importantly is willingness to get involved, confidence to lead on some activities and projects, flexibility - our days are often full of unforseen tasks/actions that need to be carried out.
You need to be a great communicator and really enjoy working with people.
If this post interests you then please get in touch.
To create a well-being hub for the community


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reception Administrator
St Pauls Advice Centre is recruiting a Reception Administrator to provide a professional, welcoming front-of-house service for clients, partners, and visitors.
This is a key operational role. You will be the first point of contact and play a central part in making sure people can access the right help, at the right time, in the right way.
About St Pauls Advice Centre
We work to reduce poverty and inequality by providing free, independent advice on social welfare law.
Our services include debt, benefits, housing, immigration, and related issues.
Demand is high and growing, particularly in communities facing multiple disadvantages.
The role
You will:
- Welcome clients and visitors in person and by phone.
- Triage enquiries and identify what support is needed.
- Provide clear information and manage expectations about waiting times and processes.
- Handle incoming calls, messages, and post.
- Carry out general administrative tasks to support the wider team.
This role requires calm judgement, good communication, and the ability to manage competing demands in a busy environment.
What we are looking for
You will have:
- Strong communication and interpersonal skills.
- Good organisational skills and attention to detail.
- The ability to work well both independently and as part of a team.
- A commitment to equality, diversity, and inclusion.
- Fluent spoken and written English.
Desirable:
- A community language such as Somali, Hindi, or Urdu.
- Experience in a reception, customer service, or advice setting.
Pay and conditions
- Salary: £9,344.23 to £11,680.29 actual salary
(£27,254 full-time equivalent, NJC point 9) - Hours: 12 to 15 hours per week
Working days: Monday, Tuesday, and Thursday - Annual leave: 30 days full-time equivalent, pro rata
Plus 3 additional days between Christmas and New Year - Pension: 5% employer contribution
- Employer: Living Wage Employer
- Flexible working supported where possible
How to apply
For the full job description, person specification, and application form, visit the St Pauls Advice Centre website.
Closing date: Monday 2 February 2026 at 10:00 am
Interviews: Tuesday 9 February 2026
The client requests no contact from agencies or media sales.
This is an exciting chance to gain a full year of hands-on experience working with a place-based funder. You will be learning how funding decisions are made and how grants are administered to create real impact in local communities. You’ll not only develop practical skills in project delivery and grant management, but also build a strong understanding of the voluntary, community and social enterprise (VCSE) sector.
In addition to supporting grant administration, you will lead your own project from start to finish. This will involve conducting research, engaging with local organisations and sector leaders, and producing a clear, actionable plan that addresses a real need in the sector and how the Foundation can look to ease that need. You’ll have the autonomy to shape your project while receiving guidance and support from the Chief Executive and Grants and Programmes manager, giving you the perfect balance of independence and mentorship.
As part of this role, you will join the Rank Foundation’s Time to Shine Leadership Programme, a nationally recognised initiative designed to nurture future leaders in the charity sector. You’ll be part of a cohort of 55 emerging leaders across the UK, benefiting from tailored training, mentoring, and peer support. This programme will help you develop your leadership potential, grow your confidence, and prepare you for future roles within the VCSE sector.
If you are currently unemployed or under-employed, this opportunity offers a supportive and structured pathway to gain valuable experience, expand your professional network, and make a meaningful difference in communities
We all work flexibly between home, at our Redcar office or in the community. So you will need to be self-sufficient and able to manage your own workload. We encourage applications from people near the start of their career who want to develop with a new organisation, people who are currently underemployed looking for a change of career, or those returning or joining the workforce and are looking for a new challenge. We look for employees who have the ability to engage with a wide range of people, a supportive manner and a genuine passion for the work we do. This is a great opportunity for someone who is as excited as we are about making positive change across our area of benefit.
Please read the Time to Shine Programme guide on our website aswell as the Job Description before starting your application and ensure you meet the criteria listed.
The closing date for applications is 10am on Monday 2nd February 2026
Interviews will be held at our Redcar office in the Palace Hub TS10 3AE on 16 February.
The client requests no contact from agencies or media sales.
This is a brilliant time to join our Research and Impact team. We are at the start of a new strategy which has learning and development at its heart. We have embedded a strong monitoring, evaluation and learning culture within the organisation and have a highly evolved theory of change. We have a learning plan for the year ahead and a 5-year vision for where we want our learning culture to get to in the next strategy period. Our work is central to BookTrust’s ambition to deepen our impact for children and families, and build our profile, public affairs and income generation work in support of our overall mission.
We are looking for someone committed to and excited by the potential for research and insight to strengthen our impact for children and families, with a specific focus on our work with primary and secondary schools.
The role will suit a mixed methods researcher, with experience of data led problem solving – i.e. analysing and presenting data from a range of sources to develop and test hypotheses, generate insights and help others apply these to shape and inform decisions or drive change. It requires excellent written, verbal, and visual communication skills, and a keen eye for detail. The role requires someone who is happy to work collaboratively and flexibly in a changing environment, potentially changing focus and approaches in line with evolving organisational priorities. It requires high levels of organisation and the ability to manage multiple projects and priorities.
This is an early career position, but we are looking for candidates with one or two years’ relevant experience outside academia.
Please apply through our Career’s portal with your CV and a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Please also answer this question in your cover letter:
BookTrust sees good data, and good use of data as key to delivering our strategy. In your application, please tell us: what are some of the principles of good use of data that BookTrust should incorporate into our work? (Even if you use AI for a little help, please focus your answer on the principles that you personally feel are most important.)
Please also attach one or two examples of written outputs (reports, blogs etc) you have produced and also specify if you are applying to be based from our Leeds of London office.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
This is an exciting time to join Moorfields Eye Charity and work within an established prospect research team, be an integral part of a smooth-running fundraising team, and support the delivery of the charity’s ambitious fundraising programme.
Building on the success of the capital campaign and in line with its five-year fundraising strategy, the charity has ambitious plans to embed and create a step change in the role of philanthropy across the Moorfields partnership, transitioning from a fundraising programme with a core focus on capital support for the new centre to a programme supporting a broader, and more diverse, portfolio of research, education and innovation. The prospect research assistant will join a growing team and will contribute to increasing the size and quality of Moorfields Eye Charity’s prospect pipeline by undertaking high quality and insightful prospect research to help build and replenish our prospect pipeline.
You will provide valuable administrative support that will feed into improved systems and processes across our fundraising operations. You will have demonstrable investigative research skills and a methodical approach with effective organisational skills. The role requires good communication skills with the ability to present information in a variety of formats. The postholder will have prior experience in research and have the skills to produce accurate research reports and collect and process data in compliance with GDPR and other relevant legislation under the prospect research manager’s guidance. Some training will also be provided in using a variety of tools to identify and qualify prospective supporters capable of making a major gift.
This is a fantastic opportunity to be part of a friendly and supportive team. The role would suit a positive, proactive individual with a curious mind and who is looking to build on their skills and experience to develop their career in the fundraising sector. You will have the chance to develop skills in information gathering and data analysis
Role Description
Research and administration
- Work with the prospect research team to identify, qualify and profile new major donor prospects (including individuals, trusts & foundations and companies) in the UK and internationally by using a number of tools and research techniques to gain insight on prospective supporters, estimated wealth and philanthropic interest.
- To work jointly with the prospect research team to complete larger acquisition projects and work independently on special research projects in line with Moorfields Eye Charity’s fundraising strategy.
- Provide general administrative support to the prospect research and philanthropy teams including ensuring accurate record keeping on the ThankQ Customer Relationship Management (CRM) system in compliance with General Data Protection Regulation (GDPR) and Moorfields Eye Charity’s policies.
- Keep abreast of news and information sites for relevant developments on current and prospective donors and developments in philanthropy and ophthalmology.
Cross team working and collaboration
- Proactively work across teams to identify opportunities for prospecting and operational efficiencies in support of the charity’s wider business plans.
- Contribute to supporting the philanthropy team to use the database effectively with data entry as appropriate.
- Undertake any other duties within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the prospect research manager or head of philanthropy.
- Deputising for the prospect research manager and/or prospect research officers when required.
Other duties
- Any other duties as may be requested from time to time by your line manager.
- Ensure that all activities are compliant with law, best practice and the charity’s policies and procedures.
- Occasional evening and weekend work as required.
- Ensure that you treat everyone with dignity and respect and adhere to, and champion, the charity’s EDI policy and values.
- As a member of the charity team to conduct your work and self to a high standard of professionalism and timeliness, being responsible and polite with all stakeholders. To be collaborative with, and considerate and supportive of colleagues as we work together to meet the common goal of delivering the charity’s strategy to maximum impact.
Further details and person specification in the job pack.
How to apply
Your application should include your CV and your response (up to 500 words each) to the following questions:
- What attracts you to this role and Moorfields Eye Charity?
- How does your experience and skills apply to this role?
- How would you approach the identification and qualification of new prospects for the charity’s philanthropy programme?
If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you. The closing date for applications is 5pm Thursday 22nd January 2026.
Interviews will be held in-person at Moorfields Eye Charity’s office on 4th February 2026.
We are aware that you may use AI to support your application, but we ask you to use your own words as much as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.
Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.
GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.
In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.
Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.
About the Role
Fundraising and philanthropic advocacy are at the heart of GiveOut’s work. As Philanthropy Coordinator, you will be a key member of the Philanthropy team, supporting our philanthropy programme and working closely with the Head of Philanthropy and Senior Philanthropy Officers.
You will have responsibilities in three main areas: helping with internal programme coordination, supporting colleagues on key donor relationships and fundraising, and events.
You will be highly organised with a strong work ethic, enjoy organising events, and up for the challenge of raising lower level gifts from our community and allies. You will have the opportunity to develop organisational, project management and fundraising skills, learn about LGBTQI rights activism around the world, and see the impact of your work through the incredible LGBTQI organisations supported through GiveOut.
Key Responsibilities
- Internal Programme & Team Coordination
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Manage calendars, schedule internal meetings, help bring together agendas, book meeting rooms, and take minutes where required
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Help maintain internal documents & systems such as fundraising pipeline, internal reporting and project management tools.
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Maintain database to ensure accurate donor information in GiveOut’s CRM
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Coordinate monthly finance reconciliation tasks for Philanthropy Team
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Work with colleagues on shared processes, including finance and reporting
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Contribute to a dynamic, fun and effective organisation
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Supporting Donor Relationships
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Triage donor requests, responding where appropriate
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Schedule external meetings and calls
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Create and send invoices to donors
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Create fundraising campaigns across third party platforms such as Benevity, JustGiving and CAF.
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Ensure we have necessary information to claim Gift Aid on eligible donations
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Support on reporting to donors on the impact of their giving, building donation reports from database, liaising with internal teams, and using templates to build reports
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Assist in donor research and prospecting
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Events
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Support on GiveOut online and in-person events, creating event plans, and coordinating both internally and externally
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Support travel and manage itineraries for international guests
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Attend GiveOut and networking events, representing GiveOut and the Philanthropy Team as needed
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Essential Skills and Experience
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Connection to GiveOut’s vision, mission and values, with a commitment to the LGBTQI community
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Team player, with strong interpersonal skills
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Strong communication skills, written and verbal, confident in engaging with colleagues and external stakeholders
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Strong organisational skills, with ability to manage multiple tasks simultaneously
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Excellent attention to detail and time management
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Good working knowledge of using office software (documents, spreadsheets, presentations) and online calendar tools
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Highly motivated, with a strong work ethic
Desirable Skills and Experience
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Experience in organising and coordinating events
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Fundraising or relationship management experience
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Experience of Google Workspace tools (Gmail, Calendar, Docs, Sheets etc.)
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Experience of Asana project management tool
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CRM experience (Donorfy-specific training will be provided)
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Experience using MailChimp, MailMerge or other email marketing tool
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Working knowledge of the GDPR
Please note, if you do not meet all essential skills and experience, but feel you would be a good fit for this role we encourage you to apply anyway.
At GiveOut, we are deeply committed to creating an inclusive and diverse environment. We welcome applicants from all backgrounds, and encourage applications from women, non-binary, trans people, people of colour, and people with disabilities.
We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring that they have more of the resources they need.
The client requests no contact from agencies or media sales.




