Grant Administrator Jobs in Bristol

Engineers Against Poverty (EAP) is a leader in infrastructure and international development with strong links with development agencies, government and industry. We develop research, policy and practice in infrastructure investment, labour standards, climate change, transparency and accountability and local content in line with our mission to help reduce and eventually eliminate poverty.

EAP is seeking a self-motivated Programme Manager to help deliver quality results with its growing portfolio of programmes. Across the programmes you oversee, you’ll be responsible for coordinating their successful delivery of quality results.  Initially you will focus on an anti-corruption programme funded by the US Government and EAP’s contribution towards FCDO’s Green Cities and Infrastructure programme. You will work with EAP's senior leadership and its advisors, project partners and beneficiaries, funders and other stakeholders to maximise positive impact. You’ll strengthen EAP's programmes by managing specific budgets, KPIs, project plans, sub-grants and monitoring and evaluation efforts using established systems.

The programmes and projects you will work on will vary and evolve over time, as we strengthen donor and client relationships together. You’ll also have a role in shaping our future work, contributing to business development by coordinating grant proposals, commercial bids and strategic partnerships. You will also help to organise board meetings and international workshops.

Across all our programmes, professional communication, branding of EAP and stakeholder (new) engagement and management is key. Programme delivery is rarely linear so you must be comfortable in rapidly evolving and dynamic environments.

The appointee will also take on for the same role for CoST, the Infrastructure Transparency Initiative – a transparency and accountability programme which operates in 20 countries and for which EAP hosts its International Secretariat. 

You will be working remotely with in-person team meetings usually held in London 4 to 5 times a year. We are open to candidates living outside of the UK.

If you wish to apply, pllease submit a CV with a one page covering letter by 10am GMT Monday 11 December 2023.

The National Church Institutions (NCIs) are national administrative bodies that work together to support the mission and ministry of the Church of England. Their activities are hugely varied, ranging from management of a multi-billion-pound investment fund, to a grant-giving charity, a housing service for retired clergy and the administration of four multi-employer pension schemes.

Voluntary Income in The Church of England is over £800M a year, and funds 75% of the cost of parish ministry. The Church of England National Giving Strategy 2020-2024 has invested over £7.5M in enabling giving and encouraging generosity within its churches. Giving is one of the top 5 priorities for the Archbishops’ Council and the Church of England continues to invest in the National Giving Strategy and Team to encourage giving within its churches.

The National Giving Team, work alongside Dioceses to maintain growth in annual voluntary income by investing in national resource, emerging technologies, and exploring alternative funding streams and income generation initiatives.

Introduction

As Regional Giving Advisor, you will work in the National Giving Team to support the network of Diocesan Giving Advisors in the South. You will share your knowledge and insight to help churches enable giving and grow generosity.

You will support the adoption of good practice in churches and dioceses through project management, delivering key projects such as the Giving Advisor Fund, Cornerstone, Digital Giving, the Contactless Device roll out as well as a range of new projects and giving initiatives. The post holder will work collaboratively within the Giving Team, and colleagues in the wider directorate.

You will need to have experience of giving in the church and providing strategic advice to senior Managers and key stakeholders. An excellent facilitator and communicator, you will externally represent the Church of England on all giving issues.

The closing date for applications is Wednesday 6 December 2023 (midnight). 

Interviews will be held on Wednesday 13 December 2023.

The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds and other under-represented groups.

Maternity Cover position from January to October 2024

Full-time

Homebased working in the UK

The Director of Development and Engagement is a member of the Senior Leadership Team and works in partnership with the CEO to lead the development, delivery and co-ordination of the organisation’s strategy.

In this role, you will have oversight across several areas including fundraising, membership engagement, finance and governance and will take the lead in generating income and ensuring the sustainability of the organisation.

The post also holds line management responsibility for three members of staff delivering across multiple areas of work including fundraising, finance, and communications. 

For more information, please download the job description below or visit our website via the ‘Apply’ button.

To apply, please download and complete our application form below. CVs will not be accepted.

This is an ongoing recruitment and interviews will be held as applications are received. We reserve the right to close this advert at any time.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age. We are open to considering applications for a part-time role that would require a job share.

You will be responsible for overseeing the efficient and effective running of our three respite homes providing our wrap-round services:

• Stress busting Residential Respite Breaks, giving young carers the opportunity to make happy memories.
• Three- week SEAL education booster program including a four-day residential stay at Honeypot, to help young carers who struggle to progress in school due to poor confidence and self- belief that they can learn, to find the confidence that they can succeed in education.
• Wellbeing grants, for essential items no child should lack, such as a clean bed, or new school clothes.
• Face to face outreach including memory making days out at the beach, countryside, or fun park for young carers who never get this experience.
• Pastoral Care promoting the welfare of children and ensuring their needs are being met.
• Healthy Eating and Nutrition, for children who receive free school meals during term time but resort to sugary drinks and snacks during school holidays. Honeypot helps children to perfect a healthy signature dish and provides funds for the ingredients.
• Urgent Pastoral Care, for young carers and their families, who are struggling to cope.

As Operations Director you will be an integral part of the Senior Leadership Team with the responsibility of developing and embedding the new 3-year plan and the Charity’s values, ensuring service delivery supports the overall business strategy and plans of Honeypot, whilst meeting budget guidelines.

Please see the JD for full details.

This is a unique opportunity for a skilled administrator to join a lively, growing team in an emerging field. You’ll report to our Program Manager and support her with all aspects of grant administration, as well as providing administrative support for events, and for our Executive Team. 

‍The responsibilities of the Program Administrator role will include:‍

• Ensuring information about our grant calls, events and hiring rounds reach our audiences by updating our website, sending Mailchimp campaigns and reaching out to our networks in a variety of ways
• Responding to inquiries about our grant calls and events, and identifying FAQs to be published in our communications for the future 
• Initial grant application screening, including checking declared conflicts of interest and assigning grant applications to the review team 
• Undertaking routine due diligence enquiries for grant applications 
• Supporting the review teams and grantmaking committee by ensuring they have access to the documentation they need
• Making sure all documentation is complete, systematically named, and in the right place
• Booking venues and catering for our events, managing bookings, and supporting the delivery of online and in-person events
• Routine financial administration such as ensuring documents and receipts are uploaded to our online system 
• Booking transport and accommodation, and arranging some meetings for the Executive Team

‍The successful candidate will be expected to learn about all aspects of grant management, and about current priorities in Cooperative AI. We expect the focus of the role to develop over time, and for progression opportunities to emerge.

Job Title: Administrator

Location:  Remote working (Home based)

Qualifications:                                     University Degree

Responsible to:                                  Director

Salary:£28,000

Hours: Full time (35 hours per week)

About React:

React – Rapid Effective Assistance for Children with potentially Terminal illness is a dynamic charity working to improve the quality of life for children with life-limiting illnesses living in financially disadvantaged households throughout the UK. Our work is unrivalled by any other organisation and our passion and belief that every child should have comfort, dignity, and the opportunity to participate in life as fully as possible is our driving force.

The Job, in a few words:

Reporting directly to the Director, this role will support our small team working with React families and donors.  We encourage our staff to get involved with all aspects of our work and candidates must be literate, logical and have sympathy for the cause. Good writing skills are essential. To succeed in the role you must be a self-motivated team player who is happy to roll up their sleeves and get on with the job.

SUMMARY OF ROLE AND REQUIRED SKILLS:

Working directly with our families and donors you will be responsible for a variety of administrative tasks and must have:

• Ability to work on your own initiative

• Excellent communication and interpersonal skills

• Strong literacy skills are a must

• Good computer skills including Word, Excel and Outlook

• Flexible and pro-active approach

• To operate within the ethos and culture of React and promote our values

KEY RESPONSIBILITIES:

• To summarise family applications

• To liaise with families and healthcare professionals

• To make grant awards to React families and process payments

• To enter data on databases and maintain accurate records

• To assist with the preparation and writing of new fundraising applications

• To identify and research funding opportunities as requested

• Be a collaborative team-player who is willing to learn all aspects of React’s work

SKILLS, QUALIFICATIIONS, EXPERIENCE AND ATTRIBUTES:

• Educated to degree level

• Excellent administrative and time management skills

• Intelligence, organisation and creativity

• Ideally at least two years work experience

About the Role

The Foundation is looking for a highly motivated individual who is passionate about social justice and can provide excellent administrative support to the small, predominantly home-based team.  We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills.  Training will be provided on our grant management database, but we would like you to demonstrate transferable skills. 

You will work on wide variety of tasks which will include grant data input and the monitoring of grant payments and reporting requirements, formatting and proofing Board and Committee papers, organising small events, inputting and monitoring payments, liaising with stakeholders including external partners, trustees and the wider Sebba family and providing general administrative support to the team.  You will be comfortable working both independently and collaboratively across a close-knit team comprised of a CEO, UK Grants Manager, Israel Grant Consultant, Grant Support Officer and freelance Accountant. 

This is a part-time, permanent position (24 hours a week/60% FTE), which is predominantly home-based but does require attendance of meetings and some co-working in London (approximately once a week), with occasional out of office hours.  We are open to flexible work arrangements and welcome applicants from diverse backgrounds including those with lived experience of the issues we support.

Skills and Experience - Essential

• A commitment to our mission and values
• Extensive relevant transferable skills and experience including substantial office management and administration
• Highly adept at using databases and ideally, grant management software to input data and produce reports
• Strong IT skills including experience of office systems including Microsoft Windows and Office applications (Word, Excel, Power-point, and Outlook) with an aptitude to learn new IT skills
• Experience monitoring budgets and cashflow
• Self-motivated, with the ability to take initiative, pick up new skills and work independently, with a solutions-led mindset
• Strong attention to detail, efficient and highly organised
• Numerate and able to communicate well internally and externally, in writing and verbally
• Strong interpersonal skills and emotional intelligence with the ability to build effective working relationships with diverse stakeholders including trustees, committee members, staff, grantees, and other external partners, both in person and virtually
• An aptitude to deal with unexpected challenges, multi-task and stay calm when under pressure
• Display honesty and integrity and are able to maintain confidentiality
• A willingness to occasionally work outside of normal hours

Skills and Experience – Desirable

• Knowledge of Sage (or other bookkeeping systems)
• Experience of working for a grant-maker or charity
• Experience organising events e.g. roundtables, away days etc.
• Experience of working remotely

Responsibilities

Database:

• Inputting and exporting information to and from the database including report production
• Responding to staff/trustee requests for specific grant information
• Assisting the Grants Support Officer with developing the new database
• Monitoring and updating all grant reporting and payment schedules

Finance (with support from the Accountant and CEO):

• Monitoring all payments due and ensuring they are made promptly, correct, and complete
• Updating grant payment spreadsheets to support the monitoring of cashflow, monitoring the Foundation bank accounts and informing staff when the account goes below specified limits
• Inputting payments to Sage (or other bookkeeping systems) and reconciling Foundation credit card statements
• Coordinating the annual audit including liaising with the auditors, generating, preparing, and sending all audit related internal and external correspondence, and necessary documentation

Supporting Grantees:

• Supporting the team with grant management including informing them of grant reviews due in the next quarter, preparing and sending grant offer letters and payment schedules, updating payment schedules as required, ensuring grant reports and other relevant documentation are received, sending report reminders and relevant templates to grantees, issuing payments, organising meetings and communication with grantees

Team Coordination and Support:

• Proofing and formatting key documents including Committee and Trustee papers and the annual report
• Organising a range of meetings including trustee charity visits, grant reviews, internal and external meetings and ensuring participants receive required documents
• Drafting templates, agendas, letters and other relevant documents
• Taking minutes (including at trustee meetings) and typing up meeting notes
• Managing general administration as required e.g. post, general enquiries and correspondence with internal and external stakeholders, contact management, updating spreadsheets, provision of timesheets for consultants, calendar management and meeting coordination (including creating Doodle Polls), monitoring annual leave and sick leave, digital filing of documents and online shopping and price comparisons.
• Liaising with external stakeholders to ensure key team and Foundation general requirements are met e.g. insurance, IT requirements and ordering equipment
• Supporting the team and trustees with events and travel e.g. organising catering, logistics including booking venues, hotels and flights and preparing itineraries, team and trustee training

About the Foundation

The Sam and Bella Sebba Charitable Foundation (SBSCF) is a grant-making family foundation which seeks to promote a more humane society by promoting social justice and protecting human rights.  Currently, we award grants in the UK and Israel (promoting democracy and peace) across a wide range of issue areas including refugees and asylum seekers, human rights, violence against women and girls and young people at risk.  We favour adventurous grants for social innovation capable of effecting transformative change and encourage shared learning.  The charity was initially established by Samuel Sebba in 1967 and all its assets were transferred to the Foundation in 2020.  The Sebba family is still actively involved in the Foundation.

To provide high level, quality administrative support to The Harmony Project Schools Team to ensure the smooth delivery of the second field trial in support of the idea of a Nature Premium, funded by the Aurora Trust.

Key Tasks: 

Project Set Up

• To coordinate applications and recruitment of schools to the field trial, maintaining the SharePoint and Daylite systems.
• To coordinate agreements and grant distribution to successful schools using DocuSign software.
• To work with Schools & Curriculum Resources Coordinator to ensure that the proposed projects incorporate progression towards integration of a Harmony approach to the curriculum 
• To support all schools in accessing the initial training films on the Harmony approach and principles 
• To coordinate introductory live webinar for all schools

Monitoring and Evaluation 

• To monitor the weekly evaluation reports, and ensure schools complete them 
• To gather data from participating schools i.e. numbers and demongraphics
• To analyse evaluation data into raw findings to feed into the project evaluation report
• To support the writing of the project evaluation report
• To coordinate team members’ zoom meetings with and visits to participating schools
• To arrange photography, permissions and indexing of photos gathered during the projects
• To assist the schools team administration by managing and maintaining project-related paper and electronic filing system incl. Daylite.
• To assist the schools team in the preparation of reports to The Harmony Project Board and associated organisations.

Communications and Social Media

• To liaise closely with all other staff members and maintain good communication.
• To be the admin and moderator on the project’s Facebook group 
• To liaise with Marketing lead to promote the work on our social media platforms
• To produce draft content for our social media platform
• To run a weekly, internal project management meeting, and where appropriate issue agendas, minutes, actions and zoom link creation 
• To support the schools team in maintaining excellent relationships with a range of individuals and organisations and dealing any correspondence and information requests both promptly and appropriately
• To maintain confidentiality at all times in relation to VIP contacts
•  To attend the weekly Monday morning Schools on-line team meeting
• Welcome and invited to attend the weekly Thursday morning wider, in-person Resources team meeting in Walton-on-Thames.

Event Management

• To coordinate celebration event or events at the end of the project. These may be on line or in real life.

Financial

• To manage any correspondence in relation to Schools project finance in liaison with the Head of Business Development and Operations.

Misc

• Any other tasks required to support the education team.

PLEASE SEE JOB SPEC ATTACHED FOR THE PERSON DESCRIPTION

A rare and exciting opportunity to support the fundraising, strategic development and impact evaluation of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project evaluations. We also offer a range of strategic support, mentoring and training.

We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. A successful track record of experience in two or more of the following areas is essential:

• Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
• Planning and developing successful fundraising strategies and action plans.
• Undertaking voluntary sector project evaluations / developing M&E frameworks.
• Planning and developing successful contract tender submissions.

The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team.

Based from home with ad hoc client and team meetings (all travel paid), mostly within England

Benefits include: 24 days paid annual leave (pro rata), 4% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time.

You are an experienced peacebuilder and manager of people and programmes, and have worked previously in Sudan.  You have proven ability in designing and adapting programmes, keeping them relevant and accountable in complex local contexts, ideally in Darfur.   

Concordis has worked in Sudan and South Sudan since we were formed as an organisation in 2004.  The devastation caused by the current war is heart-breaking, but it also reminds us of the vital importance of peacebuilding.   

Concordis continues to implement directly in South Darfur, with a team of eight national staff who remain in Darfur and three more working from outside the country.  The team consulted over 3,500 people before the war began and identified a network of 103 local peacebuilders across South Darfur.  We work alongside national partner Malam Darfur Peace and Development, and support local peacebuilders where conflict is fought and felt.  You’ll take on leadership of the team 18 months into the current EU grant.   

You also have a track record of engaging effectively and proactively with international donors, sharing analysis, communicating the vision and winning funds. You’ll use those skills as you adapt the current programme to meet entry points for peacebuilding, as you work with the team and local partners in designing the next steps, and as you work collaboratively with donors in keeping them on board.   

Despite the evident challenges, we see opportunities and an urgent need to support local peacebuilders in managing South Darfur’s myriad local conflicts, to prevent them escalating or from becoming instrumentalised in the war.  There are also emerging opportunities to expand on this programme elsewhere in Darfur, and with Darfuri herders displaced into South Sudan and beyond.

This will require visionary leadership and the skill and drive to navigate a way forward in the coming months and years.   Concordis’ peacebuilding programme in South Darfur is primarily about promoting peaceful coexistence amongst and between pastoralist groups and the settled population.  This mirrors our existing work over the border in Central African Republic, where we engage with some of the same pastoralists during the dry season, and complements our ongoing work along the border of Sudan and South Sudan, including in Abyei.

This work can demand a lot from all of us, and we have high expectations for the person in this post, but they’ll be part of a supportive team, leading an exciting programme, helping to make a measurable change for peace.

Please take care to complete the application form in full, as we’ll assess whether you meet the person specification based solely on the answers given in the application form.  

Partnerships Fundraiser - Trust & Grants

Hours: 35 hours per week (part time hours can be discussed)
Salary: £22,000 - £28,000 (depending on experience) 
Location: Remote or Stroud, Gloucestershire (hybrid working available)

This role is a fantastic opportunity for someone wanting a career in the charity and fundraising sector. We are open to receiving applications from people with limited fundraising experience, but who have significant transferrable skills and experience to the role. Please ensure you clearly demonstrate in your supporting statement how your past experience and skills fit with the skills and experience that we are seeking in the person specification.

Our charity relies on donations and to help us raise the important funds that we need, we are looking for a Trusts and Grants Fundraiser to join our friendly team in a ‘Partnerships Fundraiser’ role.

Meningitis Now has an established programme of Trusts and Grants fundraising. The successful candidate will be responsible for all applications and relationships with grant funders that are capable of making a gift of up to £5,000. This will involve stewarding relationships with a number of long-term loyal donors and also seeking support from new donors.

The successful candidate will have excellent written skills, the ability to distil complex information into concise and inspiring information for donors, and be highly organised with demonstrable administrative experience. You will feel at ease speaking over the phone, email and in person with a broad range of people, for example families affected by meningitis, colleagues, senior leadership, Trustees, administrative staff at funders, volunteers and high net worth individuals. You will have investigative abilities to research funders and seek out new, relevant funding opportunities for the charity. Being able to work independently is an essential skill, but you will also need to be able to work with colleagues and contribute to the goals of the team to succeed in the role.

In return, we offer a wide range of benefits, including:

• 30 days annual leave per annum, pro rata plus bank holidays 
• Enrolment into our employer matched pension scheme (matched up to 5%)
• Life Assurance Scheme (4 x annual salary) 
• Hybrid Working Policy 
• Enhanced Maternity & Paternity pay 
• Fertility Treatment Policy 
• Enhanced sick pay and compassionate leave 
• Long-term Service Rewards – an extra day annual leave (pro rata) for every 5 years’ service, up to a maximum of 3 days 
• Staff Suggestion Box 
• Cyclescheme 
• Free Parking
• And more… 

Ready to apply?

If you are interested to know more then please look through our recruitment pack - you will be redirected to our website where you can view/download the recruitment pack on clicking apply. You will also be required to complete your application following the process on our website.

As part of the application process, applicants will be asked to complete an Equal Opportunities Monitoring Form which will be held separately from applications.

Closing date for applications: 9am Friday 9 December 2023

Interviews: Thursday 14 & Friday 15 December 2023

Meningitis Now is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check.

Fundraising Assistant 

Reports to:Senior Fundraising Officer

 Location:Remote (UK based) working days but will be required in the Bristol office at least once a week 

Salary: £23,000 

Length of contract: Permanent , 37 hours per week

Closing date: 9am Monday 18th December 

Interviews: 4th – 5th January 2024. 
  
Main Purpose of Post  
  
You will be joining our fantastic Fundraising team who keeps the organisation surviving and thriving by bringing in funding from the smallest individual donor, a high profile corporate partner, or individual major donor. This post holder for this role work across the whole Fundraising team, providing administrative and operational support, including maintaining the fundraising database.

We’re looking for someone with great people skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processed to improve on efficiency.   

The post holder will develop and maintain both internal and external contacts and will need a thorough understanding of Women’s Aid’s work.  

Duties and Key Responsibilities 

1. Fundraising 

• Monitor the fundraising inbox, acting as first point of contact for a wide range of enquirers and supporters, including some high profile, maintaining a professional approach at all times.

• To process donations through our CRM – working closely with finance and the wider fundraising team 

• To assist with the implementation of a regular giving strategy, and support with donor communication and retention.  

• To provide additional support at peak times of year such as our winter appeal and International Women’s Day. 

• To assist with the organisation of fundraising events as required.  

• Support with the management of Women’s Aid’s online giving programmes including Just Giving and Enthuse.   

• To assist with sending out fundraising merchandise including supporter packs, running vests, t-shirts etc.   

• Support the team with data processing on the CRM database. 

2. Stewardship  

• To assist with the implementation of the donor stewardship programme for all donors including one off, regular givers and community fundraisers.  

• Actively work to reduce the attrition rate of donors by ensuring regular contact is maintained with all donors.  

3. Information management  

• Take responsibility for ensuring that full records are maintained on the fundraising database.  

• Collate departmental performance data for fundraising activities.   

• Act as first point of contact for a wide range of supporters, including some high profile, conveying a professional image at all times.   

• To assist with the administration of fundraising activities on the CRM including mailings and event administration when required.  

• To carry out a range of information gathering activities as required, including online research.   

• To maintain the fundraising database including timely processing of donations, grants and making sure donors are thanked.  

• Ensure that data processing is in accordance with GDPR compliance. 

4. Financial  

• To ensure all donations are processed quickly, correctly, and donors are thanked in a timely manner.   

• To lead on some of the financial functions such as reconciling the bank statements between Fundraising and Finance, ensuring donations are correctly coded. 

Person Specification 
Experience: Essential 

• Experience of working in a fundraising or sales/customer facing role.  

• Experience of building and maintaining strong relationships.  

• Experience of working within a team and individually to achieve success.   

• Experience of using a database. 

Experience: Desirable 

• Experience working in a charity environment. 

• Experience of using a fundraising or CRM database. 

Skills & Abilities: Essential 

• Excellent computer skills and experience using a wide range of computer packages, including Microsoft packages. 

• Excellent interpersonal skills, ability to liaise with people at all levels, on the telephone, face to face and in writing.   

• Ability to carry out thorough research to keep-up-to date with new fundraising opportunities.   

• Demonstrable initiative and determination.  

• Excellent attention to detail and accurate record keeping.   

• Ability to prioritise tasks and manage a busy workload.  

Knowledge: Essential 

• Knowledge and understanding of Feminism.  

• Understanding of domestic abuse and the issues relating including the impacts on women and children.  

• Understanding of the role of Women’s Aid.   

Knowledge: Desirable 

• Knowledge and understanding of GDPR and compliance. 
    

Other Requirements 

 Essential 

• Able to demonstrate a commitment and sensitivity of the aims and objectives of Women’s Aid;  

• Commitment to anti-racism and anti-discriminatory practice and equal opportunities. 

• Willingness to travel and work occasional unsocial hours as required. 

• To be flexible within the broad remit of the post. 

Summary of Terms and Conditions of Employment 

Terms of appointment: Confirmation of appointment will be subject to the satisfactory completion of a probationary period.  This will normally be of six months (less for short term contracts).  During this time an employee will be expected to establish their suitability for the post. During the probationary period employment may be terminated in writing, giving one week's notice by either party (this may be waived by mutual agreement). Only any statutory dismissal procedure will apply during the probationary period. There is no probationary period for contracts of under 3 months.  

Salary:  £23,000 pro-rata  + benefits.  Salary is paid in arrears through bank credit by the 25th of each month.  Part time staff receive pro-rata payment based on hours worked.   

Working hours:  The standard working hours for this post are 37 hours per week, based in Bristol at least one day a week with remote (UK based) working; benefits include a generous bank holidays and annual leave package and contributory pension scheme.   

Support and supervision:  Women’s Aid has a commitment to providing regular supervision and support to staff with annual appraisals forming a key part of staff development.  We have a training policy in place and encourage staff to take an active role in their career development plan.  

Pension:  Women’s Aid is enrolled with the People’s Pension scheme. Women’s Aid normally contributes 7% of salary and the employee contributes 3% towards the group pension scheme. Eligible staff will be automatically enrolled on the scheme when they have successfully completed the 3 month interim probationary review.  

Annual Leave:  Women’s Aid offers an annual leave entitlement of 28 days per year rising by one day per year until 30 days annual leave per year is reached.  In addition, we offer 8 days public holidays plus 2 additional days in March and August. All leave entitlement is calculated pro-rata for part time employees.  

Other leave:  Employees have contractual rights to time off for reasons of sickness, maternity and other circumstances.    

Period of notice: 1 month after your probationary period has been completed.  

Union:  You have a right to membership of a trade union. Women’s Aid recognises Unison.   

 Asylum and Immigration Act 1996:  To confirm your right to work in the UK, Women’s Aid will need to see the original of at least one document from a specified list (available on the UK Government website). Most commonly this is a British Passport. 

 Additional information is available on request.  

We are looking for an experienced Finance Manager who has a passion for justice and wants to make a difference in the world. Could you take a charity leadership role within a growing and developing UK team? You'll hold responsibility for ICC UK’s overall financial position and how it best supports the work in China and manage the use and appropriate investment of ICC UK funds to maximise returns.

31 days holiday (pro rata),    auto enrolment pension scheme, free parking on site, flexible working arrangements.

International China Concern (ICC) helps children with disabilities in China live full and meaningful lives in families and communities that treasure them.  Our vision is to see all children with disability living fulfilling lives in a welcoming society that accepts and respects them.

This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).

Appointment subject to satisfactory references and proof of right to work in the UK.

Working within our Household Energy Services (HES) team, this role is for those who would like to learn how to give energy advice to householders.

You will be working primarily on our telephone advice projects making outbound calls. In particular, you’ll give energy advice to the more vulnerable National Grid and OVO customers.

We’re looking for someone able to provide strong customer service while working within agreed boundaries. There is also an important administrative element to the role so accuracy and attention to detail are key.

Pay and conditions

•  The role is full-time (37.5 hours per week).
• The salary for the role will be £22,455 rising to 24,675 upon completion of the 6-month probationary period. 
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including salary sacrifice childcare vouchers, subsidised bike purchase and Tech Scheme

Specific Responsibilities

An applicant appointed to this role will be expected to: 

• Work on the advice line and other telephone advice projects making and receiving calls from people who may need help with energy related issues. 
• Record client details and use own knowledge to assess help and support needed. 
• Refer clients onto other support organisations in their area as appropriate. 
• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them. 
• Help vulnerable clients make applications for grants and switch energy tariffs where appropriate. 
• Listen attentively to callers (some of whom may be in distress) and respond to their needs in an empathetic way. 
• Be familiar with and adhere to advice line protocol, processes and procedures. 

Essential attributes for this role include:

• Maths/English GCSE or Equivalent (minimum).
• Experience of giving advice, customer service or helping others in some capacity.
• Ability to respond to clients in a respectful and engaging manner.
• Ability to communicate effectively with people verbally and in writing.
• Ability to maintain admin systems independently and accurately.
• Highly organised at managing time and workload.
• Skilled in use of MS office applications including Word, Excel and Outlook.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please use the application form available on our website.Your application should demonstrate how your skills and experience relate to the person specification outlined in the job description.  CVs and cover letters will not be considered as part of this application process. 

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.