Group support volunteer roles in sunderland, tyne and wear

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

About NEUROMANCERS

NEUROMANCERS is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

NEUROMANCERS was founded in 2021 by then-fifteen-year-old Aiyana Goodfellow in response to the lack of politicised community spaces for neurodivergent individuals. After years of incredible work, we are re-launching in 2025 in our new and improved form. 

We are...

• Youth Founded

• Black Led & Centred

• LGBTQ+ Led & Centred

• UK Based & Globally Grounded

What does ‘NEUROMANCE’ mean?

To NEUROMANCE means to 'fall in love with divergence'.

The mainstream healthcare system fails our community by labelling neurodivergent+ people 'defective' and 'disordered'. 

NEUROMANCERS seek to provide an alternative. Instead, we fall in love with divergence. Our traits are neither 'curses' nor 'superpowers'. We are simply people surviving a society that oppresses and excludes us in the best ways we know how. 

NEUROMANCERS is here to support you, at whatever stage of the journey you are on - by providing autonomous, abolitionist, and accessible mental health care, by us and for us. 

What is ‘neurodivergent’?

Neurodivergent means 'to diverge from the expectations of neuronormativity'. We use the term neurodivergent+ to include those under and adjacent to the neurodivergent umbrella.

NEUROMANCERS work centres neurodivergent individuals, with particular emphasis on those who are also Black and/or LGBTQ+. 

We know that many people who are severely impacted by neuronormativity and ableism may not specifically identify as neurodivergent. Therefore, our term neurodivergent+ acknowledges these extended and adjacent groups.

What are the benefits of volunteering?

All volunteers will receive training relevant to their role. Volunteers have access to our Volunteer Support Fund, complimentary membership, monthly check-ins, and support from our volunteer coordinator. 

You’ll also be part of an incredible community working with and towards autonomous mental health care! 

We are looking for volunteers who can dedicate their much-valued time and passion to an abolitionist community organisation seeking to create alternatives to mainstream mental health care. 

About the Role

The Administrative & Operational Coordinator Volunteer will provide essential support to ensure smooth day-to-day operations of NEUROMANCERS. This role involves handling administrative tasks, financial coordination, and operational design to improve efficiency across the organization.

Key Responsibilities:

• Administrative Support:

  • Manage straightforward administrative tasks (e.g., contacting people, making phone calls, sending emails, making queries on behalf of the organisation and the Founder).

  • Assist with proofreading and editing documents.

  • Handle contracting for guest workshops (inputting key details into pre-written contracts and ensuring they are signed).

• Financial Coordination:

  • Support basic financial management (e.g., tracking expenses).

• Operational Design:

  • Develop and implement systems to streamline repetitive tasks and improve organisational efficiency.

  • Identify opportunities for process improvements within volunteer teams and individual workflows.

  • Designing and outlining visual representations of workflows and systems for accessibility. 

Ideal Candidate:

• Strong organisational and administrative skills.

• Detail-oriented with excellent proofreading and editing abilities.

• Proactive problem-solver who can design efficient systems.

• Comfortable with basic financial tasks and contract management.

�� Volunteer with Unify Giving CIC 

We’re building a movement of people who believe giving should be simple, human and direct. Our volunteers are at the heart of that.

We don’t care about age, background, or whether you’ve got a perfect CV.
We care about people who want to be part of a team, learn, and create real impact together.

All roles are 5–10 hours a month, minimum 3 months. You’ll be supported by the Volunteer Manager and the wider Unify Giving team.

Charity Liaison Officer

Be our local connector.

You’ll build bridges between Unify Giving and grassroots charities. This means meeting people, listening to what’s needed, and helping bring them into our network.

What you’ll do:

• Visit local charities and community groups.

• Call and email to introduce Unify Giving.

• Help new partners come on board.

If you’re friendly, curious and enjoy meeting people, this is for you.

✨ Who we welcome

• No age limit. We believe good ideas and energy can come from anyone.

• Perfect if you’re out of work and want to build skills and confidence.

• A great chance to be part of a supportive team working on something meaningful.

�� If one of these roles feels like you, or like someone you know — we’d love to chat.

Your role

Amazing, giving, and inspiring are just a few words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role 

As a Regional Fundraising Volunteer, you will support Rethink Mental Illness in generating income, raising awareness, and building community engagement through local fundraising initiatives. The role will involve event planning and support, and public engagement to help achieve regional fundraising goals. 

You will play a major part in bringing to life regional fundraising activities in line with our “Rethink in the Community" concept and increase regional awareness to generate much needed additional income and amplify the impact of the work Rethink Mental Illness do.

You will receive training and regular supervision to ensure you feel confident in your role. 

Regional locations

Whilst this is a home based role, you will occasionally attend events within your region. We're particularly interested in receiving applications from people who live in the following areas:

Yorkshire & Northeast: Newcastle, Gateshead, York, Sunderland

Northwest: Manchester, Liverpool, Stoke-on-Trent

Midlands: Birmingham, Solihull, West Bromwich, Wolverhampton, Walsall

Southwest: Gloucester, Bristol, Plymouth, North Devon, South Devon, Cornwall

East of England: Norfolk, Norwich, Ipswich

What you will be doing as a Regional Fundraising Volunteer: 

• Support and assist in organising and participating in local fundraising events.

• Help with event logistics, set-up, and participant engagement to ensure smooth delivery. 

• Take part in local initiatives acquiring donors and do it yourself fundraisers. 

• Increase awareness of the organisation’s work by helping to promote regional fundraising activity. 

• Represent the organisation at schools, community groups, and public events, delivering presentations to inspire support. 

• Communicate with supporters via phone, email, and face-to-face interactions. 

• Attend and contribute to meetings with the fundraising team and supporters to share updates and ideas. 

What will make you a great fit for this role?  

You will have good knowledge of your local community and be passionate about making a difference to those severely affected by mental illness. You will also have:

• The ability to organise events and activities

• The ability to inspire and motivate others

• Good communication skills

• Creative ideas to promote diverse fundraising activities 

• Dedication to our cause 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Can you help us to bring in the funds we need to make the food bank a success? 

We are looking for a volunteer Fundraising Lead to play a significant role in shaping a fundraising strategy, help raise awareness of Bounds Green Food Bank (BGFB) and generate income through events, projects and fundraising activities.

We currently raise money through grants, individual donations and community projects. We would like to broaden our fundraising initiatives and are looking for someone to raise funds, meet fundraising targets, raise our profile with key funding partners, and inspire relevant groups to support us.

About Bounds Green Food Bank: 

Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items and helping alleviate household food insecurity. We strive to promote social inclusion by supporting people and families in crisis situations and needing assistance.

The role: 

• Work with the Board of Trustees to agree a fundraising strategy, including setting annual fundraising targets

• Help to develop a fundraising team

• Identify income-generating opportunities and develop projects

• Build, develop and maintain relationships to secure funding

• Provide guidance to other teams that support fundraising initiatives e.g. the Grants Writing Team, Events Team and the Communication Team

Person specification: 

• Passionate about food insecurity and reducing social isolation

• Experience working in a fundraising role, including grants, trusts and foundations

• Ability and willingness  to work to financial targets 

• Excellent interpersonal and communication skills, and attention to detail

• Able to work flexibly and under pressure

• Ability to be creative and entrepreneurial in order to find new ways to raise funds

Benefits:

• Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)

• Join free social events for volunteers (such as picnics, walks, creative workshops and celebration events)

• Give back to the community - one of the NHS’ 5 Ways to Wellbeing!

• Gain a sense of community and meet the huge team of volunteers

Volunteer:  Volunteer Community Outreach Officer

Location: Off-site with occasional in-person activities

Reports to: Volunteer Manager

Support Connect and Inspire Local Volunteers for ROLDA UK!

Are you interested in animal welfare and want to make a positive difference in your community? ROLDA UK are now seeking Volunteer Community Outreach Officer to help reach out to local volunteers, facilitate small activities in the community, and raise awareness of our charity's mission to rescue and rehabilitate stray and abandoned animals.

Your Role

• Help ROLDA UK build a local presence within your community by networking and growing local volunteers who are interested in animal welfare and ask them to join you.

• Create new opportunities within your local community and grow a network of volunteers who can get involved in local fundraising events like charity walks, bake sales, and helping to run local stalls etc.

• Inspire and encourage local volunteers to join your community group, collaborate, share ideas, and plan effective activities.

• Help raise awareness about ROLDA UK within your community by recruiting for volunteers to join your hub and help build local networks.

• Support your local community hub by organising regular online and in-person gatherings. Attend community events to discuss ROLDA UK’s work and encourage others to support the cause.

What We’re Looking For

• Friendly and approachable people who enjoy meeting and engaging with people.

• Good communicators who can share information and encourage others to get involved.

• Passionate about animal welfare and interested in fundraising locally to help support stray and abandoned animals.

• Organised and enthusiastic to help with planning local activities, promotion and helping out at local events.

Who Should Apply?

• Anyone interested in helping animals and becoming a part of their local community.

• Individuals who enjoy working with others and bringing people together.

• People looking for a rewarding way to volunteer and make a difference at home.

Time commitment and what’s in it for you

•  Flexible volunteer hours (for this role we just ask for a minimum of 5 hours+ a week) and give as much or as little time as you like.

• Meet like-minded people and be part of a friendly and supportive team.

• Gain valuable experience in community engagement, activities, and event planning.

• Make a difference by helping ROLDA UK grow its local presence and support more animals in need.

If you’d like to connect with others, support a great cause, and help make a difference for animals, we’d love to hear from you!

Join us today and be part of something special.

ROLDA does not support visa applications for volunteers. All in-person volunteers must have the legal right to volunteer in the country where they are located. It is the volunteer's responsibility to ensure they meet the necessary visa and work authorisation requirements before participating in any activities with ROLDA. However, remote volunteer roles do not require a visa, as they can be performed from anywhere.

Role Description

We are seeking dedicated innovative thinkers, event superstar planners, and fundraising heroes to join our Events & Fundraising Team at Emerge Worldwide. Our goal is to develop impactful events that generate essential support to protect children and young people from sexual exploitation.

The role will:

• Design and deliver memorable events
• Engage local communities and sponsors
• Promote our mission broadly
• Raise life-changing transformative funds

Your expertise and ideas can help us make an impactful difference to lives.

Join us and contribute to the protection of vulnerable children, young people and women.

What are we looking for?

We’re seeking volunteers with experience in Events - designing, researching, planning, delivery, and Community Engagement. We are also seeking volunteers who have fundraising experience including working around sponsorship. 

We are looking for volunteers who have:

● Experience in planning successful events and activities.

● Experience of fundraising in the charity sector is desirable but not essential.

● Reliable, organised with good timekeeping.

● Able to work independently and proactively as well as in a team.

● Clear and confident in communication.

● Excellent working knowledge and comprehension of written English.

What you will gain:

By volunteering with us, you’ll experience the profound impact of helping communities, be part of a movement changing lives across the UK, gain experience in advocacy, and work with a team passionate about protecting children, young people and women against exploitation and trafficking.

Impact of Role

1. Fuelling the Mission

• Every event organised and every pound raised goes directly towards programmes that protect and empower vulnerable children and women.
• Volunteers help generate the funds that allow Emerge Worldwide to deliver training in schools, create resources, and support awareness campaigns.

2. Expanding Reach & Awareness

• Events are not just about money — they also raise the charity’s visibility and influence.
• By helping to plan and run events, volunteers spread the message of exploitation prevention to a wider audience, attracting new supporters and partners.

3. Building Community & Partnerships

• Volunteers help bring people together through fundraising dinners, charity runs, community fairs, and awareness campaigns.
• These events build a sense of shared purpose and create lasting relationships with donors, schools, businesses, and local communities.

4. Creating Memorable Experiences

• With creativity and enthusiasm, volunteers help design fun, inspiring, and impactful events that engage people’s hearts.
• These experiences encourage people to give generously and stay connected to the cause long-term.

5. Sustaining the Charity’s Growth

• By contributing to fundraising targets, volunteers ensure Emerge Worldwide can expand its projects, train more schools, produce more resources, and campaign for systemic change.
• This means their behind-the-scenes efforts translate into life-changing impact for survivors and prevention for those at risk.

We are a welcoming team, dedicated to creating a positive and engaging volunteer experience where you’ll feel valued, inspired, and empowered to bring your ideas to life.

Please note that we will request references, and a DBS check will be required due to the nature of our work.

Fundraising Volunteer

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our vision is a society where every cat has their best possible life because they are protected, cared for and understood by everyone.

We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help.

Our Purpose is to to help people see the world through cats’ eyes

Our brand new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

A bit about this role:

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!

What can you expect to be doing?

As a flexible role, you have the choice to be involved in the following:

• face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.
• online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.
• bringing new ideas! We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
• engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.

What are the benefits to you and the cats?

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers. Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

• Sympathetic to cats and our values
• Happy to be part of a team of dedicated volunteers and employees.
• Flexible and adaptable to different events/activities
• Open to new ideas and ways of fundraising

Time expectation

This role is very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The well being of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

In a nutshell, at HMC, we stand up against hatred and all forms of racism, bigotry, intolerance, and prejudice. Hatred Monitoring Centre aims to regularly monitor and track online (offline) hatred campaigns ― disinformation/misinformation, learn how to anticipate violence associated with these campaigns and challenge its propagation. 

To achieve this mission, HMC tries to understand and compare online debates across different socio-political and culture contexts. HMC is looking for dedicated research analyst coordinator to voluntarily support our team of volunteers working on some projects. The projects span from tracking, recording, and creating datasets of inflammatory language, hate speech and disinformation to reporting and empowering affected communities. The projects are part of HMC's efforts to understand how social media platforms are used to collectively blame minorities. Our efforts also intend to cover primarily ethnic and linguistic minorities, including but not limited to migrants and Roma (UK), the Banyamulenge (DRC), Tigrayans (Ethiopia), Hazaras (Afghanistan), Rohingyas (Myanmar), Fulani and Christians (Nigeria)…

HMC is looking for four (4) research analyst coordinators to support these teams of volunteers. The role of the research analyst coordinator involves the following taks and duties:

- Coordinate and manage volunteers’ teams: The task involves supervising the team of volunteers in their efforts to collect, record and asses the datasets in relation to hate speech and disinformation affecting minorities. Work closely with data analysts to identify mechanisms to collect relevant information from specific social media platforms or web media (this implies understanding the role of keywords to be used during the process of data collection). Research analyst coordinators will help in scheduling and splitting tasks among volunteers, set deadlines, assign responsibilities, while ensuring quality control.

- Comply with research objectivity, ethics and principles: Research analyst coordinators have the duty to make sure that the data collection and analysis comply with research objectivity, and methodological principles; but also, understand the necessity to observe data privacy and ethical issues.

- Data Collection & Monitoring: Research analyst coordinators will support the data analysts in setting up mechanisms that help in collect posts/tweets/comments, flag or archive content according to criteria (hate-speech types, target groups, severity) and will ensure that data is gathered in a systematic, reproducible way.

- Reporting & Dissemination: Research analyst coordinators will closely work with data analysts to analyse and compile the findings into reports that summarise trends, patterns and key insights―recommendations. Help in coordinating data analysts in produce visualisations (charts, graphs) to illustrate patterns. Research analyst coordinators will contribute to identifying strategies disseminate the findings.